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Hyatt Place Omaha Downtown Old Mrkt

Omaha - NE · United States

540 S 12th StView location

8.8/10Excellent1,345 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Omaha Downtown Old Mrkt

Hyatt Place Omaha/Downtown-Old Market is conveniently located in the popular Downtown area. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Hyatt Place Omaha/Downtown-Old Market.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, air conditioning, heating, desk, alarm clock. The property offers various recreational opportunities. For reliable service and professional staff, Hyatt Place Omaha/Downtown-Old Market caters to your needs.

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With a stay at Hyatt Place Omaha Downtown Old Market, you'll be centrally located in Omaha, within a 5-minute drive of Creighton University and Charles Schwab Field Omaha.

This hotel is 2.7 mi (4.4 km) from Henry Doorly Zoo and Aquarium and 0.9 mi (1.5 km) from CHI Health Center Omaha. Make yourself at home in one of the 159 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Omaha?

This hotel has 1662 square feet (154 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Car recommended Professional property host/manager Pets not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 25.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Bemis Center for Contemporary Arts 0.2 km / 0.1 mi
Gene Leahy Mall 0.5 km / 0.3 mi
Durham Museum 0.6 km / 0.4 mi
Holland Performing Arts Center 0.6 km / 0.4 mi
Orpheum Theater 0.6 km / 0.4 mi
Pioneer Courage Park 0.9 km / 0.6 mi
Omaha Children's Museum 1 km / 0.6 mi
First National Bank Tower 1 km / 0.6 mi
Heartland of America Park 1.1 km / 0.7 mi
The Rose Theater 1.2 km / 0.8 mi
Lewis & Clark Landing 1.3 km / 0.8 mi
CHI Health Center Omaha 1.3 km / 0.8 mi
Back-to-the River Trail 1.4 km / 0.9 mi
Charles Schwab Field Omaha 1.6 km / 1 mi
Joslyn Art Museum 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 159
  • Number of floors (main building): 10
  • Twin rooms: 75
  • Double rooms: 84
  • Suites: 1
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 19 more facilities & services
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant: 1
  • Meeting room: 1
  • Business centre
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-8

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-8

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 12 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    Room CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-3

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CONNECTING ROOMDouble or Twin • CONNECTING ROOMDBT.CM

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    Double or Twin CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 12 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable1 photo

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CONNECTING ROOMSINGLE • CONNECTING ROOMSGL.CM

    Photos are not available for this room type.

    Hyatt Place Omaha Downtown Old Mrkt

    SINGLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Omaha Downtown Old Mrkt

8.8
Excellent
1,345 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Emily
Great location, helpful staff, rooms were clean.
10/10
Exceptional
22 Jul 2026
Mike
N/A
Self
10/10
Exceptional
21 Jul 2026
Stacie
Overall clean room , breakfast was good. I would travel and book here again. Thanks for a great, amazing time.
6/10
Pleasant
20 Jul 2026
Denise
The rooms are clean, the staff was nice but the coffee was terrible and having to use a room key to access , even the elevator was a little excessive. But I guess it does make you feel a little more secure. Also I couldn't order a movie in the room.I don't know what was going on with that.

Also, the parking fee is ridiculous.$25 a night.Give me a break , and no one's gonna wanna pay that. Good thing we came in on a Saturday night.Because then there was free parking on the street after nine p m and we only stayed for one night.

The free breakfast was decent, but skip coffee.They got some new coffee and I am a big coffee drinker, and I could usually drink even the worst of the worst but I could not drink this coffee. It literally tasted like dirt to me. Thank God , there was a scooters down the block. So this message is for management; throw out the coffee you ordered because no one wants any of that. Thank you

If you fix all these things , then you could be closer to a five star.
Family
6/10
Pleasant
17 Jul 2026
Eugene
Clean room. Not too great of an experience….seemed like staff was not really engaged in delivering a great experience. In spite of that, we had a place to sleep and cool air.
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Jack
Great location, clean and very helpful staff.
Friends_and_family Family
6/10
Pleasant
16 Jul 2026
Terry
Good local offerings of restaurants and entertainment.
It's sad to see the homeless people immediately outside the hotel that solicit guests for donations.
Family
6/10
Pleasant
16 Jul 2026
Debra
Location is great. However, age is definitely creeping in. A refresh should be considered. The rooms need attention.
Family
6/10
Pleasant
15 Jul 2026
sharyl
Was disappointed that The Placery wasn’t really a bar and grill. It is mainly used for the breakfast that is served.
Partner
10/10
Exceptional
14 Jul 2026
Valta
The location is great. It is within walking distance to restaurants, cafes, and shopping. There is also a farmer's market on Saturday at the next block
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Donna
Easy check in. Perfect location to walk to shops and restaurants. Complimentary breakfast everyday was good
Partner
10/10
Exceptional
13 Jul 2026
Ashley
Checkin was very easy and the staff was welcoming and friendly. The included breakfast was very nice with lots of options. Parking was great due to the ramp, and that was a relief due to how busy it was downtown when we arrived.
Rooms were very clean and nice. We had an issue with our thermostat not going cooler and after calling the front desk they had someone up to fix it within 15 mins. It was fixed in 10 and the staff that fixed it was very nice and apologetic.
It was a great experience overall and we'll definitely stay here again.
Friends_and_family Family
8/10
Excellent
12 Jul 2026
Taylor
Parking was confusing for us, but give us some grace as we don't stay at hotels often... we made a mistake and called the front desk to assist us out of the garage since we were a little early for check-in. The woman came up and told us we need to use our keys to open the garage, and we told her we didn't have keys (we meant not yet, as we were waiting to check in). She said in a very condescending way, \"That's what happens when you aren't a guest, have a great night.\" The gate lifted, and we found street parking, paid the meter and waited a half an hour until check in began. If she had explained to us that we could bring our ticket down to the lobby to pay for parking along with checking in, then there would have been no issues. Her attitude and assumption ruined our mood that afternoon. Nothing major, but just so rude. Just from that confusion and attitude from staff, we will not be going to the Hyatt again.
Other than that, the rooms didn't have carpet, which I liked. I imagine it is so much easier to clean. Room was beautiful and clean. Breakfast was pretty standard but fresh and tasted good.
Partner
10/10
Exceptional
10 Jul 2026
Laura
It was a perfect spot for our family. Our kids loved seeing fireworks outside the window, and it's so close to everything. Checking in and out were a breeze.
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Patricia
Rooms are very clean and spacious. Parking is great and easily accessible. Really can’t beat the location! All of Old Town shops and restaurants are within walking distance and it’s a short drive to the Omaha Zoo and Lauritzen Gardens. Highly recommend this hotel!
Family
10/10
Exceptional
05 Jul 2026
Dennis
Large, clean, comfortable rooms, off street parking garage (for an extra $25 per night fee), within walking distance to a lot of restaurants and The Riverfront park.
Partner
6/10
Pleasant
04 Jul 2026
Tsomorlig
Dirty, i know it located in old town, so they don’t care for cleaning for inside and outside cause of that town name. Never come back, not recommended for family, especially for kids. Dirty dirty dirty
6/10
Pleasant
02 Jul 2026
Elizabeth
The bathroom door was sliding glass. It didn't provide privacy. The lock was broken on it.
Family_with_children
8/10
Excellent
01 Jul 2026
Brian
Nice Location
Partner
6/10
Pleasant
28 Jun 2026
Jacob
No air
6/10
Pleasant
28 Jun 2026
Ryan
The room was clean except for the bathroom had like green splotches on the wall so that was kind of weird. We also didn’t have a microwave in the room which was kind of inconvenient but not the biggest deal. Its kind of an older hotel, the staff was nice and the location was nice but it definitely needed some updating and better cleaning.
Partner
10/10
Exceptional
27 Jun 2026
John
Nice hotel in a great location within walking distance of the shops, restaurants & bars.
Love the cobblestone roads & sidewalks!

The staff at the hotel were friendly, helpful & had great senses of humor!

Our room was clean & comfortable (our window view wasn't impressive - parking area, dumpsters & homeless people).

Disappointed there's no hottub.

But overall a nice hotel!
Family
10/10
Exceptional
26 Jun 2026
Eric
Good location among many restaurants and bars, only a mile walk to the stadium for the CWS with lots to look at along the way, and not at all far from the River walk and riverfront parks.

The hotel staff were very friendly and helpful. Only thing at all negative was that there are only two elevators and I was on the 9th floor. Sometimes the elevator waits were really long.
Friends
10/10
Exceptional
25 Jun 2026
Jackie
The rooms were clean and quiet!
Partner
8/10
Excellent
24 Jun 2026
Jason
Very close to the historic market area. Very walkable to the area. A little pricey to still have to pay for parking. The breakfast selection was good. All in all was a good experience. Would stay again.
Family_with_children
10/10
Exceptional
23 Jun 2026
Glen
Everything about this was excellent
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Jovan
They hosted one of the participants to the Men's College World Series. So, they were extremely busy. However, the staff did a good job to ensure that everyone was taken care of even if you weren't part of the MCWS contingency.
Partner
10/10
Exceptional
15 Jun 2026
James
Hotel main door has to be locked at all times didn’t feel safe
Self
10/10
Exceptional
14 Jun 2026
Alex
Staff was great. There was a mixup with some of my groups rooms and once they confirmed our names, they got everything sorted quickly.
Business
6/10
Pleasant
07 Jun 2026
Michael
We got the property for the pool for the kids. You couldn't hear in there because there were about 10 teenage boys in there who were screaming and stealing a ball from 3 girls. The girls parent went to the front desk who sent a worker back there. He said something to one of the boys then left. Didn't solve anything so we left the pool.
Family_with_children
8/10
Excellent
01 Jun 2026
Amy
Staff was very helpful. Because the pool was closed, they comped my parking in the ramp for the night we stayed. Central location in the Old Market part of town. Walkability was great - lots of shops and restaurants close by, musicians playing, and the ice cream shop across the street was delicious.
Family
10/10
Exceptional
27 May 2026
Chandavong
Perfect, convenient location within walking distance of shops, and restaurants. Highly recommend!
Family_with_children
8/10
Excellent
27 May 2026
Linda
Convenient parking, room clean.
Partner
10/10
Exceptional
27 May 2026
Billie
clean room
Friends
10/10
Exceptional
26 May 2026
Mariah
Great hotel with attached parking garage. Breakfast offered was also great!
Friends_and_family Friends
10/10
Exceptional
24 May 2026
Valta
The property is very conveniently located in the Old Market area of downtown Omaha. It is within walking distance to the Gene Leahy Mall and River walk area, as well as restaurants, bars, shops, cafes, and Saturday Farmer's Market. I felt our party of 3 had enough space in the room with the sitting area and a desk. There is also a small pool, which we didn't use. The workout room is fairly large. Breakfast is included with the stay, which was helpful. The hotel charges for parking, which I guess is fair considering the location.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Allison
Staff was amazingly patient and helpful!
Family_with_children
10/10
Exceptional
19 May 2026
Fernando
Yes for both
Family_with_children
6/10
Pleasant
18 May 2026
Wynona
On Saturday night about 3:00 A.M., had an announcement that there was an emergency and all guest needed to stay in room. We waited about an hour (full dressed) still waiting. Called front desk to ask about the emergency. They said it was all good.
The problem being they never announced over intercom it was all good and just let us all wait.
Also there was a passed out man in 7th floor stairwell.
Friends_and_family Family
4/10
Poor
17 May 2026
Brenda
Got there earlier than expect was still charged a while nights stay. The bedsheets were dirty and unfortunately the pool was close which was the reason we booked.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Adam W
Friendly staff, clean property, perfectly situated in the Old Market. Our place to stay when visiting the area.
Partner
10/10
Exceptional
14 May 2026
Jennifer
Great location!
8/10
Excellent
13 May 2026
Kellie
Had a great stay at the Hyatt. Hotel was clean and in a great location close to all the restaurants and Old Town. Parking was easy. Only stayed for one night but would definitely stay here again.
Partner
10/10
Exceptional
12 May 2026
Christopher
Downtown property with lots of food options in a 2 block radius. Has plenty of parking if you're driving in.
Complimentary breakfast buffet has fresh fruit to go with your waffles.
Friends_and_family Family
8/10
Excellent
12 May 2026
Craig
Good location to walk to restaurants.shops, coffee shop nearby. Attached parking garage convenient. Breakfast was good. Room was spacious.
Partner
8/10
Excellent
10 May 2026
Alicia
Room was spacious and clean…easy to get parking for the night
Self
6/10
Pleasant
10 May 2026
Richard
Yes
Self
10/10
Exceptional
09 May 2026
Misty
Always a great place to stay in a great location.
10/10
Exceptional
08 May 2026
Larry
I love it at this hotel rooms
8/10
Excellent
06 May 2026
Kihiro
Parking is right in front of the hotel, and it’s so accessible.
Family_with_children
10/10
Exceptional
04 May 2026
Kelly
Clean room, great staff.
Partner
10/10
Exceptional
04 May 2026
Emily
Really clean, practical, great location and good value. The toliet seat was loose but otherwise no notes. I would stay here again.
Family
10/10
Exceptional
01 May 2026
Bryan
Very friendly staff.
Partner
8/10
Excellent
27 Apr 2026
James
clean rooms. convenient location
Partner
10/10
Exceptional
27 Apr 2026
Jon
Yes
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Misty
Amazing staff, clean room, and great breakfast ! Easy access to everything ! We will definitely stay again!
Partner
10/10
Exceptional
20 Apr 2026
George
The parking garage needs improvement.
4/10
Poor
19 Apr 2026
Alicia
Unfriendly, not very safe as people can walk right into the paid parking ramp. Parking prices are excessive. Elevators take forever to come and get you. Breakfast was dried up, coffee was cold. Had to ask for creamer. Homeless sleeping up against the bulding. Drugs.
Family
10/10
Exceptional
17 Apr 2026
Holly
I stay here often it’s always great and close to many great restaurants
8/10
Excellent
14 Apr 2026
Anne
We enjoy staying here when we come into town for events at the Holland Center. We love shopping on Howard Street and being walking distance from these locations. The room and bed are very comfortable.
Partner
8/10
Excellent
13 Apr 2026
Charles
Yes
8/10
Excellent
12 Apr 2026
chloie
Stay was good. The property is older but they try to keep it in the best condition they can. Staff is friendly. Pool area was a little dark. Location was great, short walk to restaurants and the riverfront area. Parking is extra but worth it. Some people complained it's not secured but it was fine no issues whatsoever.
Friends_and_family Family
6/10
Pleasant
11 Apr 2026
Angela
The front desk staff person (if u have any questions, just call for “Cat…as in meow!) was very lively & friendly. We appreciated the cleanliness of our room however, once again (the hotel we stayed in downtown the night before at the Doubletree had the same issue, though even worse) the shower drain was not draining so we found ourselves standing in 2.5 “ of water. Not sure what’s going on w/ the drains here in Omaha lately, but it really was not pleasant and as a female really hoping to wash my hair, there was no way it was going to be possible w/out flooding the bathroom. Also, if u like to go out and enjoy the downtown & then just bring something back to room to heat and eat later, you’re S.O. L. as there is no microwave in the room. Luckily, my wood fired pizza was tasty, even cold.
Finally, no big deal in the fact that the cover to the card reader on our room door fell right off as we tried to gain access to our room upon check in, but the fact that our hotel key would not open the gate to the parking garage upon leaving the ramp was extremely inconvenient as we had to call & wait for a hotel staff person to let us out. When ur paying $25extra to park, u would think that this would be the last thing you’d have to deal with. And unfortunately, we weren’t the only guests that had to deal with this either. We’ve stayed here before, but as time has gone by, it’s lost a little luster. Very central to downtown but it’s the little things that matter when choosing where 2 stay.
Partner
4/10
Poor
05 Apr 2026
Steven
There were no microwaves in the rooms, the pool was cold when it was supposed to be heated, the beds were hard as rocks, and there were homeless people living in the stairwells. The breakfast was good though.
Family_with_children
10/10
Exceptional
01 Apr 2026
Michelle
great property will stay again
6/10
Pleasant
01 Apr 2026
Tiffany
Clean room
Family_with_children
10/10
Exceptional
31 Mar 2026
Allyson
Nice place. Staff was friendly.
Friends_and_family Friends
10/10
Exceptional
30 Mar 2026
Monica
The staff weee so friendly!
10/10
Exceptional
30 Mar 2026
Margaret
Great location in the Market!
Family
6/10
Pleasant
29 Mar 2026
Paul
Good room condition, additional charge for
parking (thought was included in quote price), staff was very helpful. Other guests noisy with children.
Self
8/10
Excellent
26 Mar 2026
Kaye
The room was dusty. The air vent in the bathroom was really bad.
Friends_and_family Family
6/10
Pleasant
22 Mar 2026
Leilani
The noise was horrible from the street traffic even with the complimentary ear plugs, The pool is really small. There wasn’t many options for breakfast. Although the staff was always friendly and top tier, for the price it just wouldn’t be worth it for my family to stay here again in the future.
Friends_and_family Family
2/10
Poor
22 Mar 2026
Holly
Misleading that king rooms have bathtubs staff wasn’t pleasant about it.. rooms were falling apart and water damage in lots of areas refrigerator was unplugged and took all night to get up to temp the rooms temp was set very high and took forever to cool off once the temperature was changed
Partner
6/10
Pleasant
21 Mar 2026
Lauren
Walls are paper thin and
6/10
Pleasant
20 Mar 2026
K
The staff and room was great, beds were comfy, room was nice! My biggest complaints are the pool. We brought our kids to omaha for the Zoo so we wanted a place with a pool. The pool was very cold, dark and the pool area smelt very musty mildewy. I would not stay here with kids if swimming is a big deal to them! Also the breakfast was a nice selection but it was so busy. They were out of juice glasses, plates etc. we were trying to get out for the zoo but the breakfast time to make waffles and waiting for restocks of the basics like plates took a really long time. There was no place to sit either. We came back multiple times to find a place to sit and wait for the lines to slow down. They only had 1 waffle maker available. We have stayed at much smaller hotels with 2 waffle makers - families were making 2-3 waffles at a time so i literally had to stand there for 20 minutes to make 1 waffle to split between my 2 younger kids that or course only wanted a waffle. :)
10/10
Exceptional
16 Mar 2026
Jacquelyn
Staff is incredible -- helpful, friendly, accommodating. Not only did we have a wonderful stay in a great location, but the staff made the difference for us from every other hotel. They graciously loaned us a screwdriver to put batteries in a new toy and were clearly working hard during breakfast to keep supplies stocked. At checkout time, our vehicle had a dead battery, so I went to the desk to let them know we'll be late returning our keys (needed to leave parking garage). When I was explaining, the clerk said, \"Oh we can help! Our maintenance worker will meet you at your car for a jump!\" He was there in under 10 mins and so kind. Hyatt Place saved us probably 2hrs waiting for roadside assistance. THANK YOU to everyone who made our stay fantastic -- from front desk, to maintenance, to maids, to breakfast staff. Customer service was impressive and much appreciated.
Family_with_children
10/10
Exceptional
11 Mar 2026
Dmitriy
Pretty clean hotel in the heart of downtown. You're close to pretty good restaurants within walking distance, old town is right there for you to take a stroll through. Rooms are pretty clean, fairly modern, and the multi-story parking underneath is great if you're traveling through or are visiting the city for work.
Self
8/10
Excellent
09 Mar 2026
Autumn
Didn't really get to spend much time in my room. But overall it was nice. I really like the garage parking. However, I think that the cost should be included in your room. Nevertheless. Nice staff, overall pretty clean.
Partner
8/10
Excellent
07 Mar 2026
Maurice
Hyatt Place Omaha was very clean, but the breakfast service area is too crowded. Overall a great stay at Christmas time, though. Staff was real nice.
Self
10/10
Exceptional
01 Mar 2026
Abbi
Room was clean and ready early. Staff was friendly
Family
10/10
Exceptional
01 Mar 2026
Sheldon
Room
Partner
10/10
Exceptional
28 Feb 2026
Wade
Clean, nice hitel
Friends_and_family Family
6/10
Pleasant
27 Feb 2026
Antonio
Too much noise and adjustments in room temperature not working
Self
10/10
Exceptional
22 Feb 2026
carrie
Beautiful hotel. Clean and rooms were great. Beds were super comfy. Only thing I could say needs improved is parking costing an additional $25 for the hotels garage. Also the housekeeping staff are very loud (shouting down the hall at each other) and block the hallways on both sides making it hard to get through.
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Patrick
Room was good. Didn't have much hot water around 1030pm when i took a shower!
Partner
8/10
Excellent
21 Feb 2026
Kate
Staff was great. The pillows seemed tiny. Overall a really nice experience.
8/10
Excellent
20 Feb 2026
Jerry M
The front desk was professional, welcoming and accomodating. The room was spotless and the accomodations were perfect!
Self
10/10
Exceptional
17 Feb 2026
Melissa
Very pleasant stay over
10/10
Exceptional
17 Feb 2026
Kimberly
The staff was quick to respond to any requests or needs.
Friends_and_family Family
6/10
Pleasant
16 Feb 2026
Christopher
The location is great for walkability but very loud at night. The bathroom doors are literally glass, and ours didn’t even latch, so no privacy. If someone needs to use the bathroom in the middle of the night and turns on the bathroom light, the entire hotel room is lit up which was a problem for us. There was a shortage of hot water for showers at various times during our 3 night stay.
Leisure Family
10/10
Exceptional
15 Feb 2026
Cornelius
Clean room, staff friendly and is the best location.
4/10
Poor
15 Feb 2026
Alisha
The lighting in the room was awful. We had to use our phone flashlights to be able to see around the room. There are no lights in the ceiling and the couple of lamps were very dim. The elevator services the hotel, parking garage, and hotel staff services (housekeeping, garbage, etc), so waiting for the elevator takes a very long time. The parking garage is not great. The breakfast was not great. This was unfortunately, a disappointing stay.
Leisure Partner
10/10
Exceptional
13 Feb 2026
Mark
Clean room Excellent job by front desk staff
10/10
Exceptional
09 Feb 2026
Donna
Yes
Friends_and_family Family
2/10
Poor
05 Feb 2026
Eric
Room wasn't clean. Pool room was uninhabitable.
Friends_and_family Family
10/10
Exceptional
26 Jan 2026
Jerry M
The room was spotless. Very easy check in process and the front desk attendant was welcoming, attentive and professional.
10/10
Exceptional
25 Jan 2026
Alyssa L
Room was clean. Pool was heated. Breakfast was good.
6/10
Pleasant
20 Jan 2026
Brian
room had paint peeling on the ceiling above the shower. only way to turn guide on tv was to shut it off then back on. TV kept losing signal and would become pixely and freeze up. shower looked a little dated and needs some TLC .
Business Self
6/10
Pleasant
17 Jan 2026
courtney
The bathroom sink was way to far back the water didn't go in the sink it went over the counter
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Jeff
Clean room

Location & surroundings

Hyatt Place Omaha Downtown Old Mrkt
540 S 12th St, Omaha, United States

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Hyatt Place Omaha Downtown Old Mrkt

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