Name: Country Inn Suites By Radisson Omaha Airport Ia
Address: 2210 Abbott Dr, Carter Lake, 51510, US

6/10

Pleasant

31 Jul 2026

Dominic

Everything was 👍

6/10

Pleasant

26 Jul 2026

Stephen

Room was nice and cool .
Breakfast could have been better
But overall a pretty nice stay

6/10

Pleasant

22 Jul 2026

Casey

s

4/10

Poor

20 Jul 2026

Becky

The hallway carpet was being replaced and the desk clerk said she wouldn’t have put us in that hall had we not asked for an “accessible” room. No one was in a wheelchair but she was making assumptions on our conditions (ages 69 & 71). Also the pool was out both days of our stay, I feel lack of that amenity should have come with a discount on the bill.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Debra

Close to the airport and reasonably priced but dated

Partner

10/10

Exceptional

11 Jul 2026

Tessa

Verry nice. I would definitely stay again.

Family_with_children

6/10

Pleasant

07 Jul 2026

Matt

Our room had some issues. The lights next the bed did not have bulbs. Neither did one of the lights in the bathroom. Don’t get me started on the bathroom. I could go on and on. The bed and pillows were comfortable. We booked a shuttle for the airport. It was 30 minutes late. We did make our flight but it was tense. The outside looked nice.

Friends

10/10

Exceptional

30 Jun 2026

francisco

Great service

Family_with_children

8/10

Excellent

26 Jun 2026

Ashley E

Very friendly staff

Family

8/10

Excellent

26 Jun 2026

Samuel

It was a decent quiet place to stay for the night

Family_with_children

10/10

Exceptional

19 Jun 2026

David

The room was clean & comfortable. We came in to Omaha in late flight & shuttle was prompt in picking us up. We also parked our car at hotel for flight & trip before stay. All worked out very ell. Thank you.

Partner

10/10

Exceptional

18 Jun 2026

Craig

Great overall experience and location. The front desk was very helpful. The shuttle driver was the best.

Partner

4/10

Poor

16 Jun 2026

George

This must be a new thing but no house phone in rooms. They asked for a good phone number the problem is that I booked two rooms that were not connected. So if the establishment had a situation they're not able to contact the other party. The bathroom needed attention. Updates are needed everything is worn and not functional.

Family

6/10

Pleasant

15 Jun 2026

Young

The bathroom was dirty and had hair on the floor. The bathroom sink was dirty and cracked, and it smelled bad

Friends_and_family Family

2/10

Poor

15 Jun 2026

Michael

The hotel desperately needs to be renovated. Stained carpet; broken bathroom tiles; torn and fraying furniture; 25 yr old electronics and appliances - and worst of all, the smoke detectors in the room were REMOVED…..just wires dangling from the ceiling from where they used to be. If a fire inspector went in, they would shut this hotel down!

Partner

8/10

Excellent

15 Jun 2026

Wade

.

Self

8/10

Excellent

15 Jun 2026

Craig

The shuttle to the ballfield was an excellent addition that I did not plan on.

Family

8/10

Excellent

12 Jun 2026

Mark and Deb

Location was perfect for us.

Partner

8/10

Excellent

09 Jun 2026

timothy

It was a good value. The park and fly was helpful

8/10

Excellent

08 Jun 2026

Brenda

Overall stay was Average - the rooms are in need of Updates

Friends_and_family Family

2/10

Poor

07 Jun 2026

Caleb

The front desk staff was great, that was about it. There was garbage, such as a zyn can, a water bottle, and lip gloss still in the room. Shower temp was cold with no water pressure, and there were little hairs I noticed in the bed when I first laid down. The pool room looks very dated, and the maintenance worker who was in there at the same time as us could not keep his eyes of my girlfriend’s butt for more than a minute. This place was generally unpleasant, and I would never stay here again

Partner

6/10

Pleasant

05 Jun 2026

Stephanie

The hot portion of the breakfast was horrible and made me crap the rest the day. Don’t eat the eggs

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Barbara

The room did not have a phone in it..complete surprise. Have never had that happen before. Also the TV needed to be reset but front desk did it right away. Breakfast was good. Request to have a room on back side of hotel. Quieter.

Family

2/10

Poor

31 May 2026

Sara

Rooms looked clean as long as you didn't look under any edges. Room smelled like a bunch of ramen was cooked when addressing clerk was laughed at (we took all the air freshners out of our car to try to help) returned from wedding rehearsal and later to clerk knocking on door saying they got a text message about our TV not working and walked into room. (1st of 3 visits about this between 2 diffrent clerks) then delivery driver was sent to our room by desk for an order we didn't make or a name that wasn't ours. When addressing this at 7am when leaving (left day early to to horrible experience) with lady that seemed to act like she was in charge but u known no one had anything on to say they worked there it seemed like it was nothing new and was giggling about it. I reserved this room on reviews on this app and after looking on Google for those to be the exact opposite and align with our experience. User beware. There wasn't any amenities as advertised breakfast ect. But can get a show when pulling up to someone that is unhousdd sleeping aginst the front of the building. Such a sad operation that could have great experiences if they actually cared.

Partner

10/10

Exceptional

30 May 2026

CARINA

Las toallas maravillosas. Un poco viejito.

10/10

Exceptional

29 May 2026

Veronica

It was a great experience. It was safe. I didn’t get to eat breakfast or park a car because I didn’t have any.

6/10

Pleasant

26 May 2026

Curtis

Needs updated check-in was slow

4/10

Poor

25 May 2026

Bertha

I had two rooms with kids they put me on the first floor and the kids on the2 floor asked to have the rooms next to each other but the don’t move us and they was working on the room next to me so every morning I was up at 7 I should of been able to sleep In when you spend 1209 on a room you should be able to rest

Friends_and_family Family

10/10

Exceptional

22 May 2026

DESLYNN

Staff was very friendly. Near to the airport. Clean hotel. Highly recommend.

Self

10/10

Exceptional

21 May 2026

Dennis

The hotel isn't new and could use some in-room lighting improvements in the main room, but I admit I use the rooms for work and there was minimal light. Otherwise comfortable. Check-in was good for sure.

8/10

Excellent

20 May 2026

Liz

Staff was outstanding!! Very friendly - greet you with a smile and hello when you go in and out.....rooms/hotel is older however it is evident that they are working on remodel update regularly but it is not intrusive nor is there obvious construction but you do see maintenance on site in mornings. Easy location to get to, quiet area and no noise from outside or other rooms. Overall great place to stay and would stay here again in a heartbeat when in area.

Friends_and_family Friends

4/10

Poor

19 May 2026

alex

Needs updates

Partner

2/10

Poor

18 May 2026

stacy

We were booked in a room that was undergoing renovation. Dirty bathroom, no smoke detectors or working lights. Moved to a different room. Someone tried to enter our room about an hour later. Staff had rented our room to someone else.

Partner

6/10

Pleasant

18 May 2026

Martha

I liked how close it was to the airport and worked for a quick overnight but wouldn’t have wanted to stay longer. Everything was pretty rundown

Family

6/10

Pleasant

18 May 2026

Tonya

Property was ok for what we needed. Flight got canceled so we had no other options. Got charged a extra $60 to check in early

Family_with_children

2/10

Poor

17 May 2026

Debra

Room was clean and staff was very friendly

10/10

Exceptional

17 May 2026

Trent

Nice place

2/10

Poor

17 May 2026

Tonya

Rooms smelled bad stains all over the carpet stians in ceiling, staff was absolutely horrible complained about no hot water and the so called manager was very agressive towards me punching things yelling and screaming attempted to kick me out because we complained about the cold water told us to take a cold shower or get out, no im sorry for the inconveniences no trying to make anything better for the situation very unprofessional behavior i have never been treated so horrible in my life.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Jim

Breakfast was good. Parking was convenient. The lady at check-in was phenominal (Kathi, I believe). She let us know about a shuttle service that was flexible enough for us to go turn in the rental car and catch the shuttle back and also catch the shuttle the next day to get to the airport. We saved money by turning in our rental early....thanks to Kathi!

Family

2/10

Poor

16 May 2026

Michele

Very dated, broken items in room, tiles loose and dirty in bathroom, toilet lid broken, bare minimum

Self

10/10

Exceptional

16 May 2026

Cory

This place was very clean and the roomie staff was friendly. Easy check-in and out they do offer airport shuttle rides.

Self

8/10

Excellent

14 May 2026

Vivienne and Kurt

Good amount of parking, friendly staff, beds comfortable and breakfast options. Would stay again :)

Family

6/10

Pleasant

07 May 2026

Vanessa

The room was not clean, the sink had no stopper. The breakfast was sub parr, cold coffee, fruit bruised or rotten, hot was was luke warm. Check in went well, but finding a front desk person later was not happening.

Friends

10/10

Exceptional

06 May 2026

Joel

Easy to find, close to airport

10/10

Exceptional

05 May 2026

Katrina

Only thing I didn't like is the water pressure in the shower. Made for a long shower. Water barely comes out.

Self

10/10

Exceptional

03 May 2026

Orlando

Parking safe

Self

6/10

Pleasant

28 Apr 2026

Tamara

You could definitely tell the property had some age to it. To that end, it was clean, but just showing lots of signs of wear and tear.

4/10

Poor

27 Apr 2026

Danielle

The hallway carpet is noticeably newer than the one in the room. It was odd to see about three inches of carpet running up along the walls as trim, and it didn’t match the flooring at all. Overall, everything—from the furniture to the fixtures—felt outdated, with nothing particularly noteworthy.

Partner

8/10

Excellent

23 Apr 2026

Audrey

Very quite and clean. Only restaurant close by was Perkins.

Family

4/10

Poor

18 Apr 2026

James

The hotel is run down The curtains were torn and stains on the carpet.
The young lady helping us did a really good job I felt sorry for her she did the best she could.

Partner

10/10

Exceptional

01 Apr 2026

Ann

Not the cleanest atmosphere

Friends

10/10

Exceptional

22 Mar 2026

Jon

Staff at desk was friendly when we checked in, room was clean and very comfortable.

Partner

10/10

Exceptional

20 Mar 2026

Johanna

My kids love the swimming pool

Family_with_children

6/10

Pleasant

13 Mar 2026

Gjornae

Front desk staff was great, my rating for staff is for the manager who tried to tell me he didnt have any bath tub stoppers. The first room i was given was dirty the floor had crumbs everywhere, the lights were flickering non stop, and bath tub stopper was missing.I went to the front desk and asked for a new room which the ladybwas very helpful and gave me a new room.I go and take my items to the new room and try to relax and take a bath and the bath tub stopper was missing from the second room as well, so I go back to the front desk and now the manager is there I tell him both of the rooms dont have the stoppers and he told me unfortunately we are out and dont have anymore. I couldn't belive he would tell a fib like that so I gave him a little push back and he then told me to wait at the counter and went and took a stopper from another room which was too small and didnt even fit my bathtub in my room.

Family_with_children

10/10

Exceptional

11 Mar 2026

Laken

Rooms was very clean and was wonderful

Partner

10/10

Exceptional

28 Feb 2026

Michael

Staff was great and accommodating. Nikki Taylor was the best. So helpful.
Clean room. Good location.

8/10

Excellent

23 Feb 2026

Jill

Overall it was a good experience! Room had a couple issues there were some walls that looked a little dirty, bathroom shower needed repairs but overall everything worked with a little muscle! Staff was polite and helpful and breakfast was great!

Partner

2/10

Poor

21 Feb 2026

Carla

Sink didn’t work. Not a clean environment

10/10

Exceptional

21 Feb 2026

Debra

Awesome room and staff who really went the extra mile for us

2/10

Poor

20 Feb 2026

Stephanie

The shower didn’t work. We arrived about 11:30pm checked in and put kids to bed. We had to be up for a flight at 3:00 am. Went to take shower and it didn’t work. There wasn’t enough water pressure to make it work. Terrible experience. We stayed there to sleep and shower and the shower didn’t work. Even trying then to use the tub was a disaster.

Family_with_children

10/10

Exceptional

19 Feb 2026

Manuel

Everything was fine

Partner

6/10

Pleasant

18 Feb 2026

Tim

We stayed in 314 toilet is very loose to the floor , curtains need to be trashed and the carpets need to cleaned . Staff was very friendly.

4/10

Poor

18 Feb 2026

Michaela

Definitely pretty run down - the bathrooms can use major remodel

Friends

6/10

Pleasant

17 Feb 2026

SharVonna

Staff was nice. could not turn channel on tv due to cable box being connected to the back of tv

4/10

Poor

16 Feb 2026

Stephanie

Very run down, check in staff was less than friendly, but it was a place to lay my head

4/10

Poor

16 Feb 2026

Cameron

Couldn’t stay with family. Pool wasn’t working, even though I called to check ahead of time.

6/10

Pleasant

09 Feb 2026

Karen

the new lady that was there she was trained, but she got left alone and she did amazing job

Business_and_leisure Self

6/10

Pleasant

07 Feb 2026

Deborah

Room was very dark hardly any lights, toilet moved when you sat on it. The areas with the couch had no lamps or television. The breakfast was good.

Leisure Self

2/10

Poor

29 Jan 2026

Brendan

Pool room had no heat. Door cards didn’t work. Staff didn’t know they had a laundry machine which I found on my own. Staff didn’t know about their long term parking policy. I had to identify the permits on other cars to notify them I needed the permit. 30 dollars was paid for parking. 50 dollar deposit was paid. They paid me back the 30 not the 50 on my card. Will not stay again

Leisure Family_with_children

4/10

Poor

18 Jan 2026

Sheri

Room was dirty. Floor had not been vacuumed and shower was full of hair

Leisure Family

4/10

Poor

18 Jan 2026

Karen

El hotel estava limpio pero la picina estava mal el agua super fria y era invierno

8/10

Excellent

14 Jan 2026

Dorothy

Evelyn at the front desk was absolutely amazing. She was not only nice and courteous she was so helpful and personable. She was so great. Thank you Evelyn for all your help and the reassurance about my mom and also sharing about your mom with me it made me feel a lot better.

Leisure Self

6/10

Pleasant

05 Jan 2026

Dee

Definitely needs updating and I don’t know why you only have little square pillows for bed pillows

Leisure Family

4/10

Poor

01 Jan 2026

Parth

1 night stay. Check-in was smooth. Room was on 3rd floor, but elevator was broken. Smell and stains in the hallways and stairwell. Room had stained walls, floors and ceiling. Beds were clean. Tub/shower were clean. Toilet was non operational. Curtains were torn. Got a new room because of non working toilet in the first room. Second room was in similar condition but with a working toilet. No room phone in either room. Wifi was ok but cut out next morning few hours before checkout. Did not use any of the other amenities. Staff were decent to work with in the limited interactions between check-in, room change incident, and check-out. Close to airport. But there are 2 other hotels right next to this one that looked better and would recommend looking into staying with one of those.

Business_and_leisure Family_with_children

8/10

Excellent

31 Dec 2025

David

Good

Business

4/10

Poor

28 Dec 2025

Faith

Felt old and not very clean. Definitely an airport hotel

Leisure Partner

8/10

Excellent

11 Dec 2025

Lance

The room was fine and the guy working the desk was great. The hallway smelled like smoke, but other than that it was fine.

2/10

Poor

09 Dec 2025

Rigoberto

Sunday when we woke up my wife felt like something bite her. Now she has to go to the doctor because where she has the bites she feels itchy, hot and the redness is getting worse.

Friends_and_family Family

2/10

Poor

07 Dec 2025

Clifford

Found a bag of chips and cookies under mattress. Looked like dog food on counter. Disgusting room

Leisure Partner

4/10

Poor

05 Dec 2025

Lara

Room especially the bathroom wasn’t clean, smelled like weed, outside was dark and didn’t feel safe, saw a few bugs on the beds when I got ready to leave. Only bright spot was the very sweet woman who checked me in and gave me water to drink upon arrival. Definitely didn’t feel safe for a single traveler.

8/10

Excellent

01 Dec 2025

BRENDA

Clean room bed was a little soft

Self

4/10

Poor

29 Nov 2025

Kelly

Staff were amazing. Place smelled strong of illegal substance, even though sign said not allowed. Run down & tv didn’t work.

8/10

Excellent

27 Nov 2025

Tina

The pool was freezing. Room was clean

Friends_and_family Family

4/10

Poor

25 Nov 2025

Brenda

Hotel needs a good cleaning and remodeling

Leisure Family

2/10

Poor

24 Nov 2025

Michael

No hot water only Luke warm no food in morning no mas alli

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Lana

Clean and nice desk person

10/10

Exceptional

20 Nov 2025

Laura

staff was very courteous

Leisure Self

8/10

Excellent

15 Nov 2025

Anthony

Bath sink is old

10/10

Exceptional

14 Oct 2025

Don

Clean room excellent staff

Business Self

10/10

Exceptional

14 Oct 2025

Marilyn

The parking lot had a large hole in the area cars had to drive. It could have ruined a tire or part of the car if the driver wasn't alert. The staff were friendly, there was quite a bit of parking available, fairly close to the convention center. Breakfast was ok, the room was clean.

Business_and_leisure Family

8/10

Excellent

10 Oct 2025

Tracee

Clean but outdated. You could tell they were making improvements. TV didnt work well.

Friends_and_family Family

4/10

Poor

07 Oct 2025

Stanley

The water pressure in the bathroom was terrible The sink handle was very insturdy to get the proper water temperature. Also the sink drain was very, very slow. The TV was terrible to operate and constantly re-buffing when trying to watch a program.

Business_and_leisure Friends

6/10

Pleasant

05 Oct 2025

STEVEN

Don’t d not use either.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Joann

Decent and affordable

4/10

Poor

26 Sep 2025

Amy

They have been ‘remodeling’ for at least 2 years - progress is super slow. It took us 3 rooms before we had one that was functional. Woman at front desk was very helpful, which we appreciated, but I feel this facility does not live up to the brand standard.

8/10

Excellent

25 Sep 2025

Kedwy

Nice

8/10

Excellent

22 Sep 2025

EMILY

Great place to stay! But very cold pool.

Motel itself was very clean and nice, halls smelled fine and were air conditioned. All 3 of the employees we interacted with were so friendly and helpful!! Best people we have run into at a hotel in a while. Breakfast was typical fare. The brown and serve sausages actually appeared browned and not just microwaved like most hotels I have been. All of this said if you really want to use a pool I would reconsider. Pool was clean and nice but ice cold!!! We could not get in past our waists and even that took time. Our child didn’t go in past a couple of stairs and neither did another family that came down.

Friends_and_family Family

4/10

Poor

22 Sep 2025

Samantha

The air conditioner in the room was leaking water, light fixtures by bed were loose and hanging, shower had no shower curtain, and pillows were very thin.

2/10

Poor

21 Sep 2025

Jamie

Rooms are in very poor condition and the scheduled airport shuttle never showed up, and the group nearly missed our flights! No front desk attendant for an hour in the morning and not one person in the office would answer the door to address the shuttle situation. We ended up having to use Uber, even though they advertise an airport shuttle and took our reservations for the ride at check-in. The worst airport hotel experience ever.

Leisure Friends

10/10

Exceptional

21 Sep 2025

Dannette

Airport shuttle never showed up
For the 4:15am or the 4:45 times and there was no front desk staff available from 3:45am-5:00am but the staff who checked me and gave me my keys was great.

Business