Name: Hotel Deco Omaha, Tapestry Collection by Hilton
Address: 1504 Harney Street, Omaha, 68102, US

4/10

Poor

24 Jul 2026

Jessica

When we checked in, We were told we were heading to Room 9## (9-something, didn't hear the full number but wasn'tworried about it). However, when we gave the valet the room number, the key card said room 310. When we arrived in room 310, it was clearly already in use, or not yet cleaned (used towels in the bathroom, chips on the bed, etc). Return to front desk where theybwere very confused, didn't ask for my information, onlybtook the key card and issued a new room. The second room was not what I reserved and paid for... 2 queen(which look like full size beds), and a shower which was extremely difficult to adjust the temperature. The shower was set on scalding hot, and the maintenence (kitchen help, very nice) had to come manhandle the knob. We didnt want to break it so did not want to force it that hard. -- If we had more time, I would have requested the correct room, but we needed to freshen up for a birthday party.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Pete

Our room was read early. The room was really more of a suite. Well appointed, comfortable a very welcome suprise.

Partner

10/10

Exceptional

16 Jul 2026

Lauren

They gave us free vouchers for breakfast!

8/10

Excellent

14 Jul 2026

Cindy

It was a nice stay. The room was really the highlight. We found everything to be very clean and fresh! The lobby is super small, cute, historic, but unimpressive at night. We only stayed one night and did not eat at the restaurant, but it looked pretty! Elevator and halls were just meh design-wise, but the rooms were lovely. Bathroom was great (but why don’t Midwest hotels install fans? It’s not just the historic places, they’re missing everywhere!), and the beds were cuddly, soft, & super comfy for our family. Loved the smell of the toiletries! Nicely renovated for a small, historic hotel. Staff was kind, not super friendly or welcoming, but no issues. Just a generally nice group of people.
Cons: The Summer 2026 construction is unavoidable and a bit much! Very difficult to navigate as an out of towner coming in at night. Parking is wonky - there’s free street parking from 9am-9pm, otherwise it’s paid, or you can use any of the adjacent paid lots (which we did). We felt that was easier since we could see our vehicle and access things easily and saved us some money for morning coffee (valet is an extra $25; lot was $15).
Overall, I don’t know if we’d go out of our way to stay here again since we’re only in Omaha once every couple years road-tripping back East for family, but if I had a coupon/deal, or was logistically wanting to be by the Orpheum or Old Market, we’d hit up Hotel Deco again. Solid 3-4 stars!

Family_with_children

4/10

Poor

12 Jul 2026

Cristi

The valet parking was terrible. They messed up my car with another customers and then left it In the street unlocked, with no one around.
The front desk was not friendly and acted annoyed when we were checking in. Will not stay there again.

Friends

10/10

Exceptional

12 Jul 2026

Matthew

The Hotel Deco staff was superb. The front desk staff, manager and valet all went above and beyond on different occasions. The Monarch restaurant has inventive menu with excellent food. The architecture and decor was beautiful art deco.

Partner

6/10

Pleasant

10 Jul 2026

Jamie

Great staff, but property is worn. Shower handles are chipping paint, no phone chargers anywhere in room, no water in fitness center. Lacking updates and maintenance - esp for a Hilton property. Lastly, there was no notification that all of the surrounding streets are torn up and under construction - absolutely no parking, unless it pay for their valet.

Self

10/10

Exceptional

09 Jul 2026

jolene

It's was clean and comfortable. The staff was quick get me checked in. Excellent internet connection except I had trouble getting login. Lady down stairs help me with the internet. Big thank you. Nice shower and nice big t.v.. Only thing I didn't like was no free breakfast and coffee machine couldn't get it going. That's okay. Thanks.

Self

8/10

Excellent

07 Jul 2026

Jenna

Great location and kind staff. The ice machines were painfully slow to fill from. We tried the machines on multiple floors. The air conditioning couldn't get the room temp below 74 even with the blinds shut

Partner

10/10

Exceptional

07 Jul 2026

AlLynn

The historical significance and history, along with the beauty of the hotel are worth a visit.

Partner

10/10

Exceptional

02 Jul 2026

Misty

The room was very spacious and clean. The bed was comfortable. I would definitely stay here again.

Family

8/10

Excellent

02 Jul 2026

Sandra k

Room was clean, comfortable bed. Valet workers were very nice.

Family

10/10

Exceptional

01 Jul 2026

Johanna

Loved the location

Friends

8/10

Excellent

01 Jul 2026

Abigail

I was booked for a king room and got 2 queens, hair in several areas I didn't expect, used bandaid under the couch. Could've done better for the price. Vallet was very kind and helpful

Partner

8/10

Excellent

30 Jun 2026

Joicy

The hotel room was clean and beautiful. The location was so convenient, most places were walkable.
The booking system had problems, so one of my room booking was missing. But the staff addressed it.

Friends

4/10

Poor

27 Jun 2026

Jurnee

The place was nicely decorated, but the hvac system clearly was very old & kept me up all night. Was there for a night no amenities used.

2/10

Poor

27 Jun 2026

Russ

Hotels.com never forwarded reservation. Overbooked hotel had no rooms for us.

10/10

Exceptional

26 Jun 2026

Samantha

Beautiful hotel in a historic building. Such a fun and unique experience to stay here!

Partner

10/10

Exceptional

25 Jun 2026

Rhonda

Dana was especially helpful after the stress of navigating construction happening all over the downtown area. She talked us in when our GPS led us in circles and personally saw to coffee from the bar when the in room coffee machine failed to deliver. The valet parking was a godsend. Food, drink and general ambience of the property are great, if you can get there!

Partner

10/10

Exceptional

24 Jun 2026

Brian

Very nice older hotel that been updated. Great location.

Partner

10/10

Exceptional

23 Jun 2026

Celeste

Perfect walking distance to restaurants, bars, and shopping in the Old Market. Perfect spot to stay!

Partner

6/10

Pleasant

19 Jun 2026

Cathy

Great location and helpful staff.

Self

6/10

Pleasant

17 Jun 2026

Rachael Sharon

What I liked: Hotel Deco is located close to the Old Market, within walking distance. It's also not too far from the airport. The room was spacious, which was nice.

What I didn't like: The hotel needs an upgrade. Seats in the lobby would be nice. The bathroom needs to be gutted. There was nowhere to put toiletries in the shower, and the grout and floor were dirty. There was also no electrical outlet in the bathroom.

The Monarch Restaurant seemed dreary, and the one morning we tried to have breakfast there, we were left waiting for a long time. We wound up leaving and finding a better alternative.

Overall, this property needs major upgrades. But it is situated well.

Partner

10/10

Exceptional

16 Jun 2026

Jennifer

The room was great, staff was amazing!

Family

4/10

Poor

14 Jun 2026

Joanna

Room was clean, but sink would not drain. My husband pulled a huge wad of hair out of the drain. The shower was so hot, we couldn’t even use it.
No parking lot, had to use valet.
Won’t be staying again and especially for the amount of money we paid for room, and understand it was at the time of the College World Series.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Diana

Very pleased with our room and experience at Hotel Deco! Comfortable bed and pillows, and a clean, well maintained room and bathroom. Linens and pillows were top notch too. Great location near Old Market area. Cold AC and hot showers too! No complaints.

Partner

10/10

Exceptional

08 Jun 2026

Susan

the location across from the Orpheum Theater and near the old market was wonderful. their restaurant the Monarch was reasonable and delicious. Their valet parking was friendly and very secure, I will chose the Deco over every other downtown Omaha hotels every time.

8/10

Excellent

05 Jun 2026

Hector

The hotel is nice and the room was spacious, but the area around the hotel has lots of construction going on. They have valet parking, but street parking is also available.

Partner

10/10

Exceptional

04 Jun 2026

Tina

Parking was tricky but the front desk was very helpful and there is some minor construction that made it a bit difficult to know if you can actually park in front of the building. Despite that everything was great.

Family

6/10

Pleasant

03 Jun 2026

Kayla

For what you pay for the room,

Family_with_children

10/10

Exceptional

02 Jun 2026

Giless

Delightful hotel, i enjoyed my stat

8/10

Excellent

01 Jun 2026

Linda

Room was clean

Family

10/10

Exceptional

01 Jun 2026

Huda

Everything was good

10/10

Exceptional

01 Jun 2026

Tamika

The room was absolutely amazing. The only thing missing is an ice machine on the floors and there is no microwave in the room. You have to go to the bar in the restaurant and ask them to warm your food and they aren't very friendly.

Family_with_children

10/10

Exceptional

31 May 2026

Christopher

Pet friendly. Super clean and professional staff

10/10

Exceptional

31 May 2026

Rhian

Location was great, very spacious room and friendly staff

Self

2/10

Poor

29 May 2026

Samantha

Horrible experience, booked a suite online when I arrived they tried to give me a standard room. I'm the end no suites were available, they didn't want to refund me, tried to offer me discounted valet parking, and then free valet parking. It was pretty insane.

Friends

6/10

Pleasant

28 May 2026

virginia

Needs to be renovating too

Partner

8/10

Excellent

28 May 2026

Christina

Well restored, downtown property. Valet parking was only real option at $25 a day. Probably typical for a downtown property but when traveling for business, it should be noted on a reservation confirmation.

Self

10/10

Exceptional

27 May 2026

Justin

Very nice and clean hotel. Check in was very smooth even when we arrived late at night.

8/10

Excellent

26 May 2026

Lila

People were great. The hotel itself was just OK.

10/10

Exceptional

26 May 2026

Joe

Great place to stay! Highly recommended!

Partner

10/10

Exceptional

26 May 2026

Gretchen

Great staff! Breakfast at the Monarch was delicious too!

Partner

10/10

Exceptional

25 May 2026

Amy

Very clean room, friendly helpful staff. Breakfast is very good. Minutes from attractions. On street parking but Sundays are Free!

Friends_and_family Family

2/10

Poor

25 May 2026

Sara

We had to change rooms 3 times as what we booked( a king suite) and what we got was different.
They put us into the 3rd room, with similar qualities and the big bathtub didn’t work. Wanted to move us again, but had already unpacked for our 3 night stay.
I understand it’s under new management, but we had to ask for robes, ice machine unacceptable, and it was a waste of our time and money!
Don’t open, if you’re not dotting all the eyes and crossing the ts!
Expedia has some responsibility here as well! People depend on your site, don’t you believe in some discretion and follow up? You should. I will never use Expedia again nor will I stay at the Hotel Deco, (Old Reddick) again! Sara

Partner

10/10

Exceptional

24 May 2026

Brian

Great place. Great staff. Great room. Clean and easily accessible to all amenities

Self

4/10

Poor

24 May 2026

Kloey

We recently stayed at Hotel Deco Omaha and unfortunately had a very disappointing experience from start to finish.

Upon arrival, we were told valet parking was the only option available. However, our vehicle is a manual transmission and the valet staff could not drive it. This left my husband in the position of essentially having to park his own car through valet, which defeats the purpose of the service. We were initially still charged the $25 valet fee, though it was eventually removed after we questioned it.

Once in the room, cleanliness was an issue. The television screen had visible fingerprints all over it, the tray holding the glassware was dirty, and there were crumbs on the couch. It did not feel properly cleaned or prepared for guests.

The most serious issue was that the air conditioning was not functioning correctly. Despite it being around 80 degrees outside, the room remained uncomfortably warm. We reported the issue but were told the hotel was fully booked and there was nothing that could be done. We were informed management would follow up via email, which has not yet resolved anything.

We were offered drink and appetizer vouchers, but this did not address the overall discomfort and lack of basic room functionality during our stay.

Overall, the experience did not meet expectations for cleanliness, comfort, or service responsiveness. For the price and reputation of the hotel, these issues were disappointing.

Partner

10/10

Exceptional

23 May 2026

Shelia

The Hotel Deco was amazing! The design of the hotel was unique, and the room decor was top notch! The staff was friendly and helpful. The downtown location of the hotel was ideal.
.

Partner

10/10

Exceptional

22 May 2026

Arthur

Unique property, lovely staff

10/10

Exceptional

20 May 2026

DeAnna

I usually stay annually at this hotel for a conference that I attend at CHI Health Center. It is very convenient, just takes a few minutes to get to the venue. I always enjoy the staff and facility. I highly recommend this hotel.

Self

8/10

Excellent

18 May 2026

Zach

Great staff clean room unless you wanna pay for valet parking sketchy parking situation.

8/10

Excellent

17 May 2026

Kayla

The hotel is such a unique concept. There were just a few details that were off about the stay, especially for the price of the hotel. We had a distinct cut in our comforter, makeup stains on the robes provided, and a makeup mirror that ran out of batteries. The construction in front of the hotel makes it hard to find a spot to park and we had to use Valet but that was okay! Overall the hotel was gorgeous and we would stay again for a special occasion

Partner

10/10

Exceptional

17 May 2026

MAJELLA

We had an amazing stay in this luxurious boutique hotel. The staff were very friendly and helpful. I would stay here again!

Pet

10/10

Exceptional

17 May 2026

Margaret

Dining area is lovely. The food very good. The bar service Very Good. Enjoyed our stay. Bed comfy

Friends

10/10

Exceptional

17 May 2026

LINDA

BEST HOTEL EVER

10/10

Exceptional

15 May 2026

jennifer

Some staff members are not well trained for customer service. The room was clean . The location is very convenient, walkable area.

Self

2/10

Poor

14 May 2026

Robert

The hotel notified me 5 hours before check in that they had overbooked. I will not be staying there anymore.

Partner

10/10

Exceptional

14 May 2026

Jennifer

Parking was easy right outside the hotel. Free from 9pm - 9am. Or valet available. Staff was friendly and efficient.

Self

10/10

Exceptional

13 May 2026

Amanda

I was in town for work. Staff were kind and helpful. Highly recommend.

Self

4/10

Poor

11 May 2026

Giuseppe

Old hotel. Very dark & creepy. Reminded me of the shining movie. Bar & resturant closed very. Staff was not ver accommodating. Room needs painting.

Partner

10/10

Exceptional

09 May 2026

Mark

The room was clean. Check-in was generous and painless.
Restaurant was beautiful with great food and drinks.

Partner

2/10

Poor

07 May 2026

Alex

The lady working the front desk around 6 PM on May 6th should not be working in hospitality or any customer-facing role. It was one of the worst customer service experiences I’ve had.

What was even more concerning is that another employee there, who I believe was security, implied this is a common issue with her behavior.

I ended up not staying at the hotel and went to Kimpton instead. I’d strongly recommend checking the recent customer service reviews before booking here. Hopefully management takes this feedback seriously and makes the necessary staff changes.

Self

10/10

Exceptional

06 May 2026

Cristina

Beautiful and comfortable room. There's construction on the street, but ballet parking is offered at twenty five dollars per night. There is a restaurant in bar attached to the hotel.

2/10

Poor

05 May 2026

Amanda

The decor, room, food and overall ambiance were amazing. The staff was terrible though. They were mean, condescending and rude. Policies varied from employee to employee. I will never stay there again due to the employees.

Partner

10/10

Exceptional

04 May 2026

Phillip R

Yes

2/10

Poor

04 May 2026

Sally

Didn’t utilize parking

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Katie

Clean, spacious room. Valet parkng was easy

Friends

4/10

Poor

30 Apr 2026

Laura

Room was clean. There were no amenities, bar was ok but very pricy. The guy bartender wasn’t friendly & put an espresso martini in a coffee cup. Only ate breakfast one day. It was ok. Parking was not good either. $25 a day extra. Would not stay again.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Joanne

Delightfully surprised with the property and the entire experience. Authentic looking front desk and bar.

10/10

Exceptional

30 Apr 2026

Melody

Very clean rooms and right across street for the Orpheum theater

Family

6/10

Pleasant

30 Apr 2026

Corey

Nice property . Good location. Restaurant closes early .

Self

2/10

Poor

28 Apr 2026

Jennifer

I would give this hotel a zero star for staff if I could. We arrived only to not have a room. The lady helping us said she could see the reservation, but couldn’t access it. When I asked what they could do about it so we could stay, the other lady up front looked at us, rolled her eyes, and walked away. All the rooms were booked so we had to find another place to stay.

Friends

10/10

Exceptional

28 Apr 2026

Jeff

Parking lot, NONE. And parking is difficult on the streets, HOWEVER THE PLACE IS, well DECO and FABULOUSLY SO. Love it and the Speakeasy attached. Not to mention their bar and restaurant. Definitely staying again.

Self

8/10

Excellent

27 Apr 2026

Beverly

Rooms are clean but dated

Partner

10/10

Exceptional

26 Apr 2026

Sue

Our room was beautiful, quiet and had a wonderful shower. The staff couldn’t have been nicer helpful happy -a great place to stay.

Partner

10/10

Exceptional

24 Apr 2026

Richard

Beautiful centrally located hotel with very helpful staff.

Partner

10/10

Exceptional

21 Apr 2026

Liza

Everything was great! Parking was a little inconvenient but not terrible. The only negatives I have

8/10

Excellent

21 Apr 2026

Alea

Dave and the front desk staff were exceptionally nice and intentional with shuttle, eatery references, and entertainment. My only critique would be having a secured place for baggage. It's not that they have to \"insure security\" but a storage and tagged bags is standard for boutique/luxury hotels. Bar is worth taking a seat to enjoy the ambience and drinks.

Partner

8/10

Excellent

18 Apr 2026

Bret

I self-parked in the garage amidst a bit of confusion and congestion with street construction happening right outside the front entrance of the hotel. Parking was easy enough, and safe, but the garage could use a serious power washing. Dirty garage floor makes for dirty hotel floor.
Otherwise, the room was clean and beautifully Deco. The staff, from the front desk to the valet, the restaurant and bar, were wonderfully friendly, and helpful and welcoming. Great stay

10/10

Exceptional

17 Apr 2026

Vanessa

Hotel was cute and beds were very comfy

10/10

Exceptional

17 Apr 2026

Fiona

Excellent

10/10

Exceptional

17 Apr 2026

Kerry

We had a lovely stay. Front desk staff was so kind and helpful. Great stop over on our way to Denver with the dog. Our room was large and very comfortable.

Pet

6/10

Pleasant

17 Apr 2026

Sidney

The hotel was amazing everything about it but the beds were so bad and messed our backs up

Partner

10/10

Exceptional

16 Apr 2026

Nathan

Valet was promot and helpful, even during the midst of heavy construction outside of their control.

8/10

Excellent

16 Apr 2026

Ashley

We werent aware of the construction during our stay which made getting there difficult. Hotel was nice.

Partner

10/10

Exceptional

16 Apr 2026

Gabriela

Def recommend such a. Beautiful hotel . I got the king suite and was so spacious and clean. The staff is amazing

Self

8/10

Excellent

15 Apr 2026

Travis

Quick overnight. A lot of construction making parking difficult. Otherwise was very nice

Family_with_children

10/10

Exceptional

14 Apr 2026

Alyson

Great stay!

8/10

Excellent

14 Apr 2026

Amanda

Nice room, ok parking, great bar, gorgeous decor. Staff is hit or miss but I doubt I would be miss congeniality on their pay so I can't be mad.

Pet

8/10

Excellent

14 Apr 2026

David

The room was clean and in order. Staff was very kind and helpful.

Partner

10/10

Exceptional

12 Apr 2026

Terri

Beautiful hotel. Very nice staff! Valet parking. Only thing that was hard was getting to and from due to outside street construction. Hotel itself was all around excellent!

8/10

Excellent

11 Apr 2026

Mike

Valet parking only not happy about that

Partner

6/10

Pleasant

09 Apr 2026

David

Valet was very slow and rude. Not very accommodating with the construction out front.

Family

4/10

Poor

09 Apr 2026

DANIELLE

Called front desk for extra blanket told that they would be up never came up. Call down an hour later and was told that they didn't have any. Probably never staying here again.

Partner

10/10

Exceptional

07 Apr 2026

Mallory

The room was spacious and very clean! Loved it

Partner

4/10

Poor

06 Apr 2026

Henry

The floor hadn't been vacuumed. I was on the 4th floor with no view but ordered an executive suite. The staff were amazing but the property dod not offer a 4.6 star experience

Self

10/10

Exceptional

05 Apr 2026

Amy

Enjoyed our stay. Staff were friendly and helpful.

Partner

8/10

Excellent

04 Apr 2026

Lanika

The staff was super friendly and valet parking was cheap.

Self

10/10

Exceptional

03 Apr 2026

Carol

Hotel and property are great. Area is torn up with construction right now, but they handle it well.

Family

8/10

Excellent

31 Mar 2026

Du-Ha

Valet parking staff are always available to assist. There are some public parking spaces available nearby, but I'm not sure about the safety.

There is no breakfast included.

Business Family