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SureStay Plus Hotel by Best Western Bettendorf

Davenport - IA · United States

890 Golden Valley DriveView location

6.4/10Good523 Reviews
Cleanliness6.4/106.4
Service7.0/107.0
Comfort6.8/106.8
Condition6.0/106.0
Location7.6/107.6
Neighborhood8.0/108.0
Value6.8/106.8
Amenities5.4/105.4
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay Plus Hotel by Best Western Bettendorf

Enjoy value, convenience, and easy access to the Quad Cities region at our SureStay Plus by Best Western Bettendorf. Bettendorf is filled with adventure and excitement, and our convenient location near I-74 and I-80 puts dozens of exciting attractions within easy reach.

Start each day with our free full hot breakfast. After a day of exploring, kick back in your spacious room with free Wi-Fi, unwind in the gym, or enjoy a swim or a soak in the heated indoor pool. Book a private hot tub suite for more relaxation.

We offer pet-friendly, mobility accessible, and non-smoking rooms. Free parking is available for your boat or RV. Court Lady Luck at the riverboat casinos or float along the mighty Mississippi while enjoying music and food on the popular Celebration Belle.

Learn about the mummies at Putnam Museum or let loose at a live improv comedy show at ComedySportz. Visit the John Deere Pavilion or take your family to Splash Landing Waterpark, Family Museum, or Niabi Zoo. Please note: Our hotel does not have an elevator.

Read more about this hotelShow less

With a stay at SureStay Plus Hotel by Best Western Bettendorf in Bettendorf, you'll be within a 10-minute drive of Mississippi River and The TBK Bank Sports Complex. This hotel is 0.8 mi (1.3 km) from Trinity Regional Health System and 1.4 mi (2.2 km) from Family Museum.

Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until 6:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators Events/parties not allowed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 9 Pet max weight (per pet) in lb is 20 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 10:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Access to the indoor pool is available for registered guests only.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 20 per pet, per night
    • Service animals are exempt from fees
    • Cribs (infant beds) are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Trinity Regional Health System 1.3 km / 0.8 mi
Family Museum 2.1 km / 1.3 mi
Cinemark Davenport 18 2.4 km / 1.5 mi
UI Health Care 4.3 km / 2.7 mi
Crow Creek Dog Park 4.6 km / 2.9 mi
Quad Cities Waterfront Convention Center 4.9 km / 3 mi
Kaplan University Davenport Campus 3.5 km / 2.2 mi
Genesis Medical Center East 5.4 km / 3.4 mi
St. Ambrose University 5.5 km / 3.4 mi
Isle Casino Bettendorf 5.7 km / 3.5 mi
NorthPark Mall 5.7 km / 3.6 mi
Isle Marina 5.9 km / 3.7 mi
Rhythm City Casino 6.1 km / 3.8 mi
Mississippi River 6.1 km / 3.8 mi
Vander Veer Botanical Park 6.7 km / 4.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 37
  • Number of floors (main building): 2
  • Suites: 1
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
Show 16 more facilities & services
  • Laundry service
  • Air conditioning in public areas
  • Lift accessExtra charge
  • BarExtra charge
  • Restaurant
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Fax
  • Indoor freshwater pool
  • Hot tubExtra charge
  • Spa centre
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKING • 1 Bedroom • 42 m²FAM.NM
    FAMILY ROOM NON SMOKINGPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Cable TV
    • Satellite TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Microwave
    Show all 10 amenities
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    FAMILY ROOM NON SMOKING

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

    Room amenities

    • TV
    • Cable TV
    • Satellite TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Microwave
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 33 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Microwave
    • Radio
    • TV
    • Hairdryer
    • Satellite TV
    • Desk
    • Alarm clock
    Show all 10 amenities
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Cable TV
    • Microwave
    • Radio
    • TV
    • Hairdryer
    • Satellite TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 33 m²ROO.H6
    Room AccessiblePhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Radio
    • Hairdryer
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    Show all 13 amenities
    • Wake-up service
    • Alarm clock
    • Desk
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    Room Accessible

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Room amenities

    • Radio
    • Hairdryer
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 42 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • TV
    • Radio
    • Cable TV
    • Satellite TV
    • Alarm clock
    • Wake-up service
    • Wi-fi
    Show all 11 amenities
    • Living room: 1
    • Ironing set
    • Microwave

    Facilities with extra charge

    • Internet access
    • Desk
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    SUITE KING BED NON SMOKING

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Hairdryer
    • TV
    • Radio
    • Cable TV
    • Satellite TV
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Living room: 1
    • Ironing set
    • Microwave

    Facilities with extra charge

    • Internet access
    • Desk
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 33 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • TV
    • Radio
    • Hairdryer
    • Microwave
    • Wi-fi
    • Wake-up service
    • Alarm clock
    Show all 10 amenities
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Plus Hotel by Best Western Bettendorf

    Room KING BED NON SMOKING

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Cable TV
    • TV
    • Radio
    • Hairdryer
    • Microwave
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay Plus Hotel by Best Western Bettendorf

6.4
Good
523 Reviews
Cleanliness
6.4 /10
Service
7.0 /10
Comfort
6.8 /10
Condition
6.0 /10
Location
7.6 /10
Neighborhood
8.0 /10
Value
6.8 /10
Amenities
5.4 /10
100 reviews shown
2/10
Poor
27 Jul 2026
Karen
Room linens were stained and dirty. Hotel had bad odor in the hallways, room, main lobby and outside the building.
4/10
Poor
21 Jun 2026
Jacob
Locks on outside did not work. Bed sheets were stained.
Friends_and_family Family
2/10
Poor
20 Jun 2026
Kathy
I do not recommend this property. I can handle “run down”, but this hotel was far worse than that. Bedding was gross and stained. Carpet felt nasty to your feet. Everything was dirty. We spoke with an agent from Expedia for a refund and packed our clothes and left. Expedia should not post a hotel in this condition on its website. The pictures were totally misleading.
Partner
2/10
Poor
18 Jun 2026
MARTHA
Muy mal servicio dicen que tienen buffet de comida y solo tienen café y pan, el tratado de comunicarme con el gerente para exponerle unas quejas y su personal siempre lo niega no he podido tener comunicación, pésimo hotel no lo recomiendo para nada ni de hotel de paso
Family
4/10
Poor
11 Jun 2026
Christine
No continental breakfast, no pool, no hot tub. The website states these are on site and its a lie.
Self
2/10
Poor
06 Jun 2026
Rachael
If I could give a negative review I would! This hotel is very misleading! It was dirty, the beds didn’t have a fitted sheet on them. The comforters were stained. The halls smelled like wet dog, human pee, and booty! The room didn’t smell. Our wall had boogers on it! SOMEONE BROKE THE CHAIN LINK LOCK COMING INTO OUR ROOM!! Front desk wasn’t bothered to do anything about it when I told them. And when we went to the so called vending machine my chips were over a year expired and was told they couldn’t do anything about it. The only positive thing was the beds were extremely comfortable. But other than that I will never stay at another best western of any kind ever again!
Family_with_children
10/10
Exceptional
06 Jun 2026
Ashley
It was worth what I paid for.
Self
10/10
Exceptional
04 Jun 2026
Ashley
It was great
Self
10/10
Exceptional
31 May 2026
Kaitrin
loved the jacuzzi
Self
4/10
Poor
30 May 2026
Nichole
The room service just decided not to clean my room and there response was sorry she comes tomorrow!
Friends_and_family Family
8/10
Excellent
12 May 2026
Rick
Room was clean and comfortable. Had to turn on the heater while I was there since it had turned cold. Took a while for it to warm up. It was convenient to everywhere I needed to go and the breakfast was better than expected with a pancake making machine, scrambled eggs and sausage etc. A nice surprise
Self
6/10
Pleasant
12 May 2026
Jesse
Decent place
Self
8/10
Excellent
11 May 2026
sharon
Awesome owner Very helpful
2/10
Poor
10 May 2026
Quenton
My room had bed bugs I woke up in the middle of the night itching. Went to front desk to show bugs in the bed and change rooms at 2 in the morning. Terrible
Self
2/10
Poor
03 May 2026
Larryssa
Both the room and the Entryway stunk. The front doors were filthy!! went to the room where we found two spiders. When I saw the one run, that's when I knew we would not be staying. The air filter in the bathroom was clogged with gunk. I left within 5 minutes of checking in.
Friends_and_family Family
6/10
Pleasant
01 Mar 2026
Dezeray
It smelled
2/10
Poor
01 Mar 2026
Fernando
The room were all dirty, I talked to the Sam the person in charged that night and we looked at a different room and it was dirty as well. The Sam said he will refund my stay since he didn’t had any clean rooms however they never processed the refund. When I reached out to hotels.com they said they reached out manager and he didn’t want to approve the refund. I had to pay for a different hotel and still payed for this one. I will never stay on this hotel ever again.
Friends_and_family Family
6/10
Pleasant
22 Feb 2026
Donna
Better pool area , more towels ,
Partner
8/10
Excellent
02 Feb 2026
Willlow
Nice clean room and front staff courteous.
Leisure Family_with_children
10/10
Exceptional
26 Dec 2025
Mary
Everything was awsome...nice and very accommodating staff....This is always our first choice when choosing a hotel....would recommend to everyone
Partner
8/10
Excellent
17 Nov 2025
Matthew
Staff was very attentive. Room was clean. Bed was comfortable.
10/10
Exceptional
20 Oct 2025
William
CleNM DECENT VALUE FOR THE PRICE. cONVENIENT TO i74
10/10
Exceptional
19 Oct 2025
kathy
The hotel was great! Can't beat it for the price. Pool was nice! The hot tub is under construction so that was understandable. We never ate breakfast there so can't comment on that. Room was great! Bathtub was very clean!! Beds were very comfortable! We stayed for 4 nights and we were very happy with our stay. The host was extremely nice and accommodating!
Friends_and_family Family
2/10
Poor
16 Oct 2025
Cesar
This experience was not so good. In the page it said that they had buffet and there was nothing.
Friends_and_family Family
4/10
Poor
12 Oct 2025
Samantha
Comforters were stained badly. Continental breakfast was cereal (no milk), oatmeal packets, pieces of bread, coffee cake, coffee (was the best part) and apples. There was a pancake machine but didn’t work. Pool was salt water and no hot tub access. Towels smelled like they were old or not washed. Just not a good visit.
Friends_and_family Family
4/10
Poor
06 Oct 2025
Gene
Was just adequate
Leisure Family
4/10
Poor
28 Sep 2025
Steven
Dirty, stained sheets and blankets, dirty lobby, dirty hallways, dirty lobby. Asked for an extra pillow and they didn’t have any. Just stay elsewhere
Business
8/10
Excellent
23 Sep 2025
Erica
There was no breakfast, even though it says breakfast included
Business_and_leisure Self
4/10
Poor
20 Sep 2025
Ryan C
For the price, you shouldn't expect more.
6/10
Pleasant
19 Aug 2025
Evelynn
I paid $105 for an okay hotel room and they tried to charge my card in the early morning hours $150 twice but when I checked out said nothing or had no explanation
Leisure Friends
2/10
Poor
15 Jul 2025
Leah
Where to start. Don’t let the pictures and the “okay” reviews fool you. This place is very rundown and very mismanaged. When we arrived we found dirty socks and garbage on the floor sticking out from under the beds. There was a dusty film on all of the counters and furniture, dried drippings on the headboards - don’t even want to think about what they were from - and pubic hairs in the shower. And the smell! PEW! The rooms and lobby were not vacuumed, especially in the corners and around the furniture. There was a wrecked car with what looked like four slashed tires sitting right out front with half of the front gone. Disgusting and unbelievably gross. I cannot warn against this hotel enough.
Leisure Family
2/10
Poor
07 Jul 2025
Isaac
This was the worst experience I ever had with Expedia and that property I came in at 4 AM after a long drive the room they gave me at first was dirty. Sheets were dirty pillowcases were dirty and yellow. The second room they gave me was even worse than the first one so we decided to leave the property and go to a family member's house for the night then they tell me I get no refund for that plus the 2 other nights so 3 nights total I did not stay at so I paid almost $300 for nothing me and my family are very disappointed i've used Expedia for everything, but after this experience, I will no longer be using them and I don't recommend anyone else to use them!
Family_with_children
6/10
Pleasant
06 Jul 2025
Verified traveler

Comfortable stay but needs some maintenance

I will say that the room itself was very comfortable. Bed was amazing, fridge and microwave were great. My biggest complaint would be that the towels provided in the room were badly stained and soiled. I did bring this to the attention of the front desk who took the towels and said housekeeping would take care if my room. That never happened so I had to again go to the front desk to get clean towels and coffee. It's an older hotel that does need some maintenance and cleaning but the staff was nice and room comfortable.
Self
4/10
Poor
05 Jul 2025
Maricela
There was no shampoo, no hands soap, no body wash.
8/10
Excellent
03 Jul 2025
Emiline
Staff was very polite and friendly. Room was spacious, clean, and up to date. Check in and check out was quick ans breakfast was good. Will stay again when I'm that way.
Leisure Self
6/10
Pleasant
30 Jun 2025
Melody
We had someone try to enter our room using a key that matched our lock somehow. If not for the chain (which was pulled sharply enough to dislodge one of the screws) the person would have entered our room. No security cameras on the second floor unfortunately. The manager was concerned but my husband freaked out about it and tried to barricade our room from another attempt.
Leisure Partner
8/10
Excellent
23 Jun 2025
Gary
Reception upon arrival was friendly and fast. Free breakfast consisting of scrambled eggs, sausage and pancakes was good. Other breakfast items were in very small quantities. No fruit. Room was not serviced on on our two-day stay…beds were not made and fresh towels were not provided.
Friends_and_family Family
8/10
Excellent
20 Jun 2025
Jeanette
Stayed in a room with 3 beds. Was plenty of room for family. Comfortable beds..
Leisure Family_with_children
4/10
Poor
16 Jun 2025
Marilyn
Very outdated. Had an odor. Dirty.
Leisure Partner
8/10
Excellent
16 Jun 2025
Carol
The outside was was beautiful this time of year.
Staff was super friendly and accommodating. Breakfast offered was adequate/good for us. We didn't have a chance to experience the pool, but it looked nice. This is a budget hotel so our expectations were below what was the actuality. We would come back here in a heartbeat. Very pleasant experience.
Leisure Family
10/10
Exceptional
15 Jun 2025
Linda
It was ok
Partner
10/10
Exceptional
02 Jun 2025
Tracey
I would definitely stay here against n!!
Leisure Self
6/10
Pleasant
26 May 2025
Jeffrey
Overall this is a fairly good value considering the price of hotel rooms today. The room was clean and comfortable, conveniently located for our travel and we paid at least $50 less than a comparable chain. The TV went thru a 35-40 setup process with DirecTv which was annoying but it worked fine once completed. I assume it had never been set up and it would have been nice if the hotel would have completed this prior to any guests stay. There are soaps and shampoos in the shower which is nice, but the body wash was completely empty so again, would have preferred the hotel had better prepared this room before our stay. Not sure I would stay at a SureStay anywhere else, but this one was OK.
Leisure Partner
2/10
Poor
25 May 2025
Brandon
No hot tub says there could use the pool cleaning was the only reason why i booked for a pool and hot tub
Leisure Pet
2/10
Poor
23 May 2025
Michalina
We got dirty room with stains bed sheets, mold on shower curtain and poop on the toilet seat. 8:15 and no more warm food ( I don’t even know what supposed to be in the heater, probably sausage and eggs) smell in this hotel was terrible- like old moldy church. We checked out day ealier and manager said that he is sending money back and will be on my account in 3 business days and it’s been 10 business days and no money. When I called there he tried to lie to me that he is not the man who was there.. I remember his voice so good!!!
Business Partner
2/10
Poor
20 May 2025
Jonathan
Checked in and went to the room and checked out immediately after. I definitely would avoid this hotel.
Leisure Family
2/10
Poor
19 May 2025
Stephanie

DON’T STAY HERE

Don’t stay here!! Place should be closed!!

Bed bugs in multiple rooms and now many people are fighting for a refund.

We had to leave hotel at 11pm after discovering the bugs.
Friends_and_family Family
2/10
Poor
19 May 2025
Brittany
We were staying here for a baseball tournament. Our room was dirty and my husband asked for a new comforter and the kid at the front desk said
Friends_and_family Family
2/10
Poor
18 May 2025
Verified traveler

Bugs!

The pictures online were deceptive. The hotel had a foul odor, was unclean, there were multiple yellow and dark stains on the bed and BUGS in the bed. We left as soon as we realized there were bugs, but not before our luggage had been exposed to the building for several hours while we were gone. I am disappointed in the hotel and would not recommend it to anyone. It was difficult to get a refund. I never leave reviews but I would not want another family to endure the stress we did.
2/10
Poor
18 May 2025
Heather

JOKE!

The hotel was infested with bed bugs! Our whole team had to leave and hotel.com is making it extremely difficult for me to get a refund!!!
2/10
Poor
03 May 2025
michael
Very dirty, pool was cold, breakfast was horrible nothing there. Facut leaked...would not recommend
2/10
Poor
29 Apr 2025
Rebecca
room wasn’t cleaned before we arrived. Smell of smoke throughout the building.
4/10
Poor
28 Apr 2025
Ronitta
Well we couldn't get the shower to work for us. Called the front desk and they wasn't any help. So we tuffed it out .
Business Partner
4/10
Poor
28 Mar 2025
Christopher

Stay away

Not happy about breakfast advertised a breakfast buffet at 6am it was barely a continental breakfast at 6:15 on the first day I asked the guy playing on his phone about breakfast and he said oh ya I’ll get it in a minute then brought out 2 apples a little bit of cold cereal and milk, some packaged muffins and 4 pieces of bread for toast
I will be in this area at least 5 times a year for the next 4 years for work I have already booked my next stay at a different place
Business
10/10
Exceptional
28 Mar 2025
Stacy
Reasonably priced
Business_and_leisure Partner
2/10
Poor
04 Mar 2025
Mary
The outside windows were so dirty I didn’t even check in just walked out then came back and checked in as not to waste all that money however after seeing them inside if property I decided not to stay
4/10
Poor
24 Feb 2025
B
The pool was down. I brought a basketball team of junior high kids. Would've been helpful to know that there wasn't going to be a pool. The fitness room had two cardio machines, again, not much help. The vending machines didn't and hadn't worked in a long time. The bottled water had turned yellowish brown. The highlight of breakfast was a pancake maker, that made one pancake before it quit working as well. The rooms themselves were not to bad, but the lack of any thing else was really irritating.
Business
10/10
Exceptional
23 Feb 2025
Maryanna
Our first experience with SureStay was wonderful.
Friends_and_family Family
4/10
Poor
16 Feb 2025
Lindsay

Disappointed

Dingey, did not clear snow from sidewalks entire 2 night stay, barely any breakfast available, lots of hair on bedspreads.
8/10
Excellent
16 Feb 2025
Robert
1 of the 2 towels and 1 of the 4 pillow cases were stained. Fortunately I was traveling only, so they didn't need to be used.
Leisure Self
4/10
Poor
24 Jan 2025
Richard
1) When we checked in, the bathroom adjacent to the desk had toilet paper all over the floor. Very messy.
2) There was a leak in our bathroom from the overhead vent.
3) Breakfast. Served from 6:00 - 9:00. We got there around 8:30. Pancakes were like rubber. Juice and yogurt were in a plastic container with no ice, so warm and probably sitting out for 2:30 hours. Milk was not cold, so afraid to use it on cereal. Hot chocolate maker produced hot chocolate that tasted like coffee. Tea bags were dirty as something was spilt on them. Sink had no water to wash down hot chocolate we poured out. Top of garbage can was filthy. Trash on floor.
Leisure Family
2/10
Poor
07 Jan 2025
Margaret
Manager on vacation no clean rooms took money off my card no room no refund not my fault
Leisure Family
2/10
Poor
01 Jan 2025
Verified traveler
Friendly staff. Stains on towels, sheets and walls.
Friends_and_family Family
2/10
Poor
27 Dec 2024
Jenn
You get what you pay for. Hotel room was dirty, soap wasn’t refilled, and shower head didn’t work. Lots of stains on the bed sheets and burn holes in the mattress. Large amounts of dirt and dust in the room as well. Would not recommend anyone to stay here. Hotel room smelled musty. Me and my fiancée had red bumps when walking up and felt really dirty. Not even for the price. Ad says pet friendly but they don’t allow cats. Again would not recommend there are better hotels with a cheaper deposit fee that are much nicer in around the same price range for this place.
Leisure Family
10/10
Exceptional
03 Dec 2024
Margaret
The manager is so nice and helpful really appreciate the service and smile
8/10
Excellent
18 Nov 2024
Joy
Nice place.
2/10
Poor
17 Nov 2024
Kate
There with my daughter for a soccer tournament. We left, and found another hotel. Didn’t feel safe.
Family
6/10
Pleasant
17 Nov 2024
Armando
If planning to stay for one night its okay . The room was spacious and clean . The lobby smelled a little weird , pool area was ok
10/10
Exceptional
13 Oct 2024
Marisa
The breakfast area is was not attending and the food no good
Leisure Family
10/10
Exceptional
04 Oct 2024
Corey
worked well for my twin
night work trip. staff was very helpful and nice.
10/10
Exceptional
22 Sep 2024
Mary

We always stay there when we go to Davenport....i

We always stay there when we go to Davenport ...it's all ways our to go hotel...always clean and friendly staff...and u can't beat the price...it's great for us even though we are not in our room that much...i would recommend it to anyone looking for a clean hotel at a reasonable price....
10/10
Exceptional
25 Aug 2024
Magnolia
Cleanness
2/10
Poor
14 Jul 2024
Steve
👎
Leisure Partner
8/10
Excellent
13 Jul 2024
Matthew

Decent for Price

Everything was as expected. Staff assisted with damaged A/C read out unit in room.
Partner
6/10
Pleasant
05 Jul 2024
Ramon
Quiet and safe
6/10
Pleasant
03 Jul 2024
Jerry
I only stayed 1 night and got bill and paid for 2 nights
Partner
2/10
Poor
12 Jun 2024
Victoria
Very dirty the owner had the nerve to hold 150 on my credit card for deposit this trash hotel charging 150 is hilarious .was very rude .
Self
8/10
Excellent
26 May 2024
Denette
The room was clean, the staff was very kind. The toilet should of been taller and we should have asked for a first floor room because my husband was handicapped.
Friends_and_family Family
8/10
Excellent
11 May 2024
Nicholas
They need picnic tables outside. Inside is very dated and my room needs to be refreshed.
Leisure Self
10/10
Exceptional
07 May 2024
James
Very Comfortable
Friends_and_family Family
4/10
Poor
08 Apr 2024
Jon
Hotel was dirty and out of date
Leisure Self
8/10
Excellent
05 Apr 2024
Sharon
It was fine. What I expected for the price.
Leisure Family
8/10
Excellent
24 Mar 2024
George

Overall good - with \"reservations\"

Hotels.com AND Expedia each reserved two ACCESSIBLE rooms(the facility only has TWO) so I initially was denied - the staff went out of their way to accommodate me - minor problems with room - TV didn't work until 3rd repair attempt, room floor wasn't clean, shower never git better than lukewarm, and cleaning crew came into room ONLY to take \"privacy\" sign off the inner doorknob and place it on the outer doorknobs - no cleaning or restocking...
Business
4/10
Poor
03 Mar 2024
Julie

Safety concerns

I never fill these out but i thought it was important to on this one because of safety reasons. I had no complaints. Its a basic affordable hotel, clean enough. It said it had free breakfast but only had toast and cereal. However what i didn't like was the back door to the hotel didnt lock. Anyone from the street could get into the back door of the hotel. I didn't like that. I told the hotel manager twice. He acted like someone was coming eventually to fix it.
Friends_and_family Family
10/10
Exceptional
18 Feb 2024
Sara
Owner was amazing! Very friendly
Leisure Family
10/10
Exceptional
03 Feb 2024
Terry
Friendly desk clerk
Business Partner
8/10
Excellent
31 Dec 2023
Mike
Staff was friendly. Rooms very clean. Parking great. I'd stay there again.
Leisure
8/10
Excellent
26 Oct 2023
JEFF
Good
Leisure Self
2/10
Poor
09 Sep 2023
Mike
The hot tub in room would’ve been nice but we checked out as soon as we saw the room. It was old and dated and smelly
Leisure Partner
2/10
Poor
05 Sep 2023
Gregory
The owner stole money from my credit card. I knew he was going to do it but there was nothing I could do. The owner is very dishonest and will steal if you give a card. Room was totally paid for when we arrived. Still demanded an incidental hold for 3 times the room rate. Promised it wouldn’t be charged if no damage and no smoking. Didn’t refund the full amount like promised. Dishonest and rude.
That’s just the start. The rooms and smell is even worse than the owner stealing money from us.
Stay anywhere else in Iowa before spending a penny here. Disgusting!
Family
2/10
Poor
26 Jul 2023
Thomas
The morning staff was friendly
Business_and_leisure Pet
8/10
Excellent
11 Jul 2023
Verified traveler
Convenient location for us, but our bathroom door wouldn't close.
It would be nice for have some outdoor seating.
Partner
6/10
Pleasant
21 Jun 2023
Pamela
Beds were clean & comfortable. Bathroom was generally clean, but the corners & perimeter had a dusty buildup. Carpet wasn’t vacuumed well and the room had an old, kinda musty smell. This hotel needs serious updating!! Very limited & small breakfast offering.
Leisure Pet
8/10
Excellent
23 May 2023
Wayne
Staff was helpful with suggestions and directions for a place to eat.
10/10
Exceptional
14 May 2023
KeoOudom
Nothing
Leisure Partner
10/10
Exceptional
18 Apr 2023
Mary

Luv this hotel

We really like this hotel..... everytime we go to davenport iowa we book this hotel it is always clean and has a nice breakfast....
Partner
8/10
Excellent
07 Feb 2023
Janel
Very quiet, clean hotel in a great location in Bettendorf next to I-74 and multiple shopping/dining options. The owner is very welcoming and friendly, and our room was comfortable.
Leisure Partner
10/10
Exceptional
23 Jan 2023
Susie
I liked how smooth the check in process was. I wasn't at all impressed with the cleanliness of the room. It was less than satisfactory!! Furniture hadn't been moved and cleaned behind for a long time. We actually found a blunt roach in the room.
Leisure Partner
4/10
Poor
20 Oct 2022
Martin
The property was disappointing. We would ot stay here again.
Leisure Family
2/10
Poor
06 Sep 2022
Krystal
Gross.
Leisure Family_with_children

Location & surroundings

SureStay Plus Hotel by Best Western Bettendorf
890 Golden Valley Drive, Bettendorf, United States

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SureStay Plus Hotel by Best Western Bettendorf

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