Name: Extended Stay America - Detroit - Ann Arbor - Univ
Address: 3265 Boardwalk Street, Ann Arbor, 48108, US

4/10

Poor

02 Jul 2026

Solomon

I expected the property to be similar to other Extended Stay hotels. There were no utencils in the kitchen, the storage ches was broken, and the pullout bed and sheets were unclean. The staff was helpful in letting switch room.

Friends_and_family Family

2/10

Poor

05 May 2026

Una

Room was filthy dirty. Could not stay here. I have Photos.

4/10

Poor

03 May 2026

Karen

Excellent staff but the place was very run down. Smelled like a dog when we walked in and our room smelled like old cooking grease. No shampoo in the bathroom. Dressers and furniture were really beat up. I get that it is not a luxury hotel, but for $250/ night (graduation weekend price gouging), it was hard to swallow. Not gonna extend my stay here.

Family

2/10

Poor

18 Feb 2026

Alon

Terrible lobby, smelly and dirty hallways, dirty carpet, dirty towels... a disaster

4/10

Poor

15 Feb 2026

Stephanie

The lobby, hallways and stairway was filthy. Hallway looked as though it hadn’t been vacuumed in weeks. I’ve never been to an Extended Stay that had nothing in the kitchen but one disposable plastic cup. No dish ware or utensils or any pots or even a dish.front desk closes early and opens lat 10 AM.

Leisure Self

10/10

Exceptional

02 Jan 2026

Lorrie

The front desk was very accommodating

Leisure Family

2/10

Poor

02 Dec 2025

Jeanette

The facility seemed sketchy. We arrived late and could not get ahold of anyone to check in. We had to call customer service (a number I found online), and they were able to reach the night attendant. He finally came out and checked us in. The room was clean, but the furnace smelled. The carpet was undesirable.

Leisure Family

10/10

Exceptional

21 Nov 2025

Nicholas

Staff went above and beyond on what was a very busy day

Leisure Family

2/10

Poor

08 Nov 2025

William Raymond

I normally do not write reviews, but this is one that needs to happen. Despite several attempts to remedy the concerns both on site and via email with the manager. Nothing was done. Long story short. The room was in terrible condition. It was dirty, there were poor repairs made to virtually every corner of the room. It was doors on the bathroom vanity, the caulking around the tub/shower was discussing. There was a 2x4 in the corner of the room to hold the door open. Immediately after checking in, we tried to report these conditions on three separate attempts to the front desk but nobody was there. I tried to call and report the concerns but nobody responded. I then sent a message through the Expedia App to the hotel but no response. We ended up only straying for the first night of our two night stay and we checked out. Again, nobody was at the front desk to even check out so we dropped our under the office door. All I wanted was to get a refund for the second night that we did not use. No response, just a form email from the manager. Terrible condition of the room and terrible customer service. They could have made everything right by refunding our second night that we did not use, but nothing.

10/10

Exceptional

08 Oct 2025

Jasmine

Nice prices for last minute

2/10

Poor

08 Oct 2025

Angela

Kitchen nothing in it so if you are traveling no pots or utensils. The place is very old and out dated. Kitchen was not very sanitary.

Business_and_leisure Pet

6/10

Pleasant

06 Oct 2025

Taylor

Not great - not staying here again!

There was nothing in the kitchen to use, no blow dryer and the walls are halfway painted.

Friends_and_family Family

4/10

Poor

05 Oct 2025

William

Holes in walls, smell in room, scary people loitering around.

Leisure Self

4/10

Poor

05 Oct 2025

Scott

Very old and in need of repairs and updated.

Friends_and_family Family

2/10

Poor

29 Sep 2025

Tim

Not clean, no soap, room key stopped working and nobody to help. Property is a bit run down

2/10

Poor

15 Sep 2025

De anne

This was U Of M Parents Weekend so this price was already ridiculous at $296 per night. This place is truely not a hotel but a temporary apartment. There are no amenities like a coffee maker, iron, hair dryer, wifi etc. The condition of the rooms are very worn out. The first room they gave us the room was just filthy, broken lamp, dirt on the walls, dirty sheets, bathroom that didn't look like it had been cleaned. The second room was hardly better. Food was leftover in the cupboards, towels with holes in them. The hallways smelled like someone was both smoking cigarettes and pot. We booked 2 nights and only stayed one. We paid for both nights but knew we couldn't get reimbursed for the 2nd night because we decided to leave after 4 pm and just didn't want to have that fight. Really disappointed that we were taken advantage of but it is supply and demand and I learned my lesson about doing better research. Hopefully someone will read my review and won't make the same mistake I did.

Leisure Family

2/10

Poor

14 Sep 2025

RACHEL

Saving grace for this place was the staff was helpful and very friendly. Otherwise… extremely dated. No hair dryer or shampoo. As it was extended stay I would have expected basic plates, cups, silverware. Nope. Generally terrible, not in good condition.

Leisure Family

8/10

Excellent

14 Sep 2025

Myrna

War, friendly and inviting. Cleanliness!

Leisure Partner

2/10

Poor

23 Aug 2025

Verified traveler

Not “good”

Walking into the room was like a scene out of Five Nights at Freddy’s… it looks like it would have been a good hotel about 30 years ago… The worst part was we counted on using the pullout couch as a bed, and found snacks inside… peanuts, blueberries, granola, we all wanted to throw up. There was a weird smell, and the kitchen and dresser drawers were all disheveled, every lampshade was crooked and written on. Scary.

Friends_and_family Family

4/10

Poor

08 Aug 2025

Song

The hotel is very old and dirty. Although there were many amenities, include microwave, full size fridge, even stove, the room and the bed were dirty. The towels had stains and a bad smell. No hair dryer in the room, which was totally unacceptable. If you don't mind paying twenty or thirty dollars more, choose another hotel nearby.

Leisure Self

2/10

Poor

21 Jul 2025

Mario

I reserved the room two weeks in advance for 2 Dbl Beds for 2 nights. Check in time is 3 which is fine. Arrived 4:30 room not ready. It took the clerk over twenty-five minutes to verify my stay and give me a key for later. Told her keep the room under my credit card and that I would pay upon leaving. NO, my card was charged in advance! Had to leave and come back much later to a room where the bathroom ceiling was poorly patched and leaking water. No hand soap in the room, no shampoo, no garbage pails etc. No coffee in the room or lobby. No breakfast. Absolutely, no housekeeping, Beds not made no fresh towels. Went outside to my vehicle and residents of the establishment were drinking outside (which is fine) but then they were urinating in bush. We would have booked elsewhere but no other vacancy available for the next night. Expedia, you should be ashamed to have this hotel under your organization. A refund would be expected. I warn all, do not book this hotel. Better to sleep in your car or pitch a tent.

Business Friends

6/10

Pleasant

19 Jul 2025

BARBARA

Full kitchen, but bring your own dishes.

No hair dryer...bring your own.

Quiet hotel. Great location.

Leisure Family

4/10

Poor

04 May 2025

Elizabeth

Hotel smelled horrible. Room desperately needed renovation. Broken furniture. Has kitchen but no dishes or utensils. No desk clerk availabile. Needed to wait over ten minutes to check in.

Leisure Family

2/10

Poor

13 Apr 2025

Karen

I would not stay again. I tried canceling, but would not give refund since booked via expedia. The bathroom shower curtains smelled. They need to throw those away and replace with new ones at this point. Whole building was dirty. They NEED to clean or hire more cleaning staff to do a deep cleanse of the entire hotel. I did not trust the bed sheets either. Towels were stained. Just bad experience and would NEVER stay here again.

Business Partner

2/10

Poor

19 Mar 2025

Ruben

Worst hotel ever

Bathroom was dirty with out towels, no utensils, loud people at 2:00am etc…

Business

8/10

Excellent

23 Feb 2025

Michelle

Affordable.

Business_and_leisure Partner

4/10

Poor

16 Feb 2025

David

Poor service

Not so good stood in the lobby 15 minutes waiting for someone to come check us in, no coffee pot only one chair to sit and eat at the table.

Self

10/10

Exceptional

16 Feb 2025

Jessica

Very nice, quiet. Everything was nice. Staff was very friendly. When needing anything we were able to get it no problem.

Leisure Family

4/10

Poor

03 Jan 2025

Christina

Not the best option

Dirty, old hotel... Definitely a last resort option. The room had a kitchen but you had to pay extra for any dishes. The staff was very nice but I am very glad we only stayed 1 night.

Friends_and_family Friends

4/10

Poor

20 Dec 2024

Christina

Very loud and rambunctious.

Business_and_leisure Family

2/10

Poor

20 Dec 2024

Christina

I did not like that the hotel staff were using a drill at 1:00 am.

Business_and_leisure Family

4/10

Poor

04 Dec 2024

Robert

Cheap extended stay hotel=cheap experience, pass

Decent size room but they didn't have linens for sleeper sofa then tried to charge me extra for those linens. No dishes in the kitchen. They only had 2 towels in the room that was reserved for 4 adults, and when I went to get more (because they won't bring anything to your room) they said they have been out of towels for over a week. I won't be staying at this property in the future. So if you want a place to sleep take just 1 shower and not eat, this is your place. No vending machines or any kind of food sold here and it is not staffed 24/7. No one there over night if you need anything. Not to sound all bad, they do have a tv and toilet paper in their rooms.

Friends_and_family Family

4/10

Poor

24 Nov 2024

Frank

Lots of bad little things means keep looking

Enough small things were bad to say i shouldve just paid a little more. Always waiting on someone to show up at the front desk, some of the room was upgraded but I'm 45 and the fridge and range were easily as old as me. Never seen a range that old, fridge made weird noises all night long. Cheap tub surround with mildew on all seams. Elevator out of service and we were on the 3rd floor. Nothing tremendously bad but overall this place is well below average.

Friends_and_family Family

4/10

Poor

24 Nov 2024

Javier

Property is run down and would have not stayed if we knew

Leisure Partner

6/10

Pleasant

14 Nov 2024

Christina

People left their chip bags in the hall ways.

6/10

Pleasant

15 Oct 2024

Shelly

The room needed alot of work. Door was de-laminated, flooring was dirty, walls were dirty, shower caulk covered up mold. Decided to not use the shower because of this. No blankets for the pull out bed. Counertops were stained and dirty. 2 towels for a room that sleeps 5. Cabinets were in bad shape and dirty. Would not recommend this property

Leisure Family

2/10

Poor

26 Sep 2024

Dan

The hotel needs to be refreshed, the carpet seems worn and sticky

everything is dated, nice sized rooms but poor condition

Friends_and_family Family

6/10

Pleasant

22 Sep 2024

John

Need to improve the availability of staff when trying to check in later.

2/10

Poor

15 Sep 2024

Sean

I had a reservation. Upon arrival they did not have a room for me and moved me to a hotel in Novi. I asked them to cancel. They charged me for the room at another city that they moved me to. Horrible customer service. Take a reservation and keep the reservation. Do not move me to a hotel 30 minutes away. This is bad business and criminal for charging me for service i did not receive. Small claims court is in the future.

Partner

2/10

Poor

01 Sep 2024

Katherine

There wasn’t anyone there to check us in. Children let us in the front door. We couldn’t even get a room that I paid for. I have disputed the charge on my credit card.

Partner

8/10

Excellent

01 Sep 2024

Chad

For the price and location to the stadium I thought it was fine.

Leisure Family

2/10

Poor

23 Aug 2024

Lucia

It was terrible. I booked a room on Expedia. When I arrived there, I went to the front desk and they told me that they didn't have a room for me. Therefore, I had to go out, at midnight, to find another hotel. Terrible customer service, would not recommend.

Leisure Self

2/10

Poor

19 Aug 2024

Don

Not a extented stay motel as we had requested. No essentials!!

2/10

Poor

17 Aug 2024

Suzanne

This is not a hotel. This is like renting a monthly room. It’s horrible check in People smoking pot in parking lot No 24hr desk

Leisure Family

2/10

Poor

30 Jul 2024

Jessica

When we arrived it took forever for someone to show up to the desk to help me. Then they had no record of our reservation, even though I clearly had the confirmation in front of me. They sent me to a sister hotel down the street, and insisted my reservation was there instead. It was not. We ended up having to find another place to stay late at night. Also there were a lot of men hanging out in the parking lot just lurking. Then I was still charged and had to navigate a refund.

Family

10/10

Exceptional

15 Jul 2024

Rachel

It was nice and homey

6/10

Pleasant

29 Jun 2024

Celeste

Needs updating but clean

First time at an extended stay but this one needs updating. The staff are wonderful and I appreciated their cheerful assistance. The shower curtain is too short and doesn’t go into the tub so water goes everywhere when you shower. This would be ok if you were given enough towels. The drain plunger on the sink and towel rack above the toilet are broken and need repair.

All of the towels and sheets, pillows and other linens need replacement replacing. We probably could have asked for another pillow - next time. Loved the full refrigerator but didn’t expect that dishes weren’t provided or extra towels without additional fees. The room is clean and the bed comfortable. Not a terribly place but also not great.

Friends_and_family Family

2/10

Poor

10 Jun 2024

Daryl

When I got to the hotel after my room was booked, NO ONE was at the front desk. It was closed and locked up. I haven’t got my refund back yet.

2/10

Poor

31 May 2024

THERESA

THIS WAS HORRIBLE

MY ROOM HAD A POOL VIEW BUT WAS NAILED SHUT

Friends_and_family Family

2/10

Poor

09 May 2024

Satish

Horrible

The rooms were smelly. The kitchette didn’t even have cups forget about other utensils although this is supposed to be an extended stay. No towels either. The front office closes at 10 pm and no coffee machine or breakfast. Worst place ever

Friends_and_family Family

8/10

Excellent

07 May 2024

Martin

Good value apart from the fact that the ‘kitchen’ was not equipped with cookware and plates and cutlery - we were expected to purchase these which was a bit of a shock.

Leisure Partner

4/10

Poor

04 May 2024

Dillon

If this was the last place again id sleep in mycar

Rips in the floor, old and outdated appliances, and terrific scene from begining to end. It was a nice place to sleep but other than that it was not great.

Friends_and_family Family

2/10

Poor

26 Apr 2024

Mickel

Property doesn’t look nothing like the pictures that is online there wasn’t even no one inside like a front desk you didn’t see anyone it was ghost town so how was i suppose to check in and know anything couldn’t even get my room this is very inconvenient because i drove 3.5 hours away from home just to come here and not have a place to stay

Business Family

4/10

Poor

22 Apr 2024

Maureen

There was literally a hole in the wall. Frayed carpet. The staff was nice, but this place needs a facilities overhaul.

Business Self

10/10

Exceptional

19 Apr 2024

Brandon

Very nice as always

10/10

Exceptional

15 Apr 2024

Brandon

Very nice

Business_and_leisure Partner

6/10

Pleasant

23 Mar 2024

Kate

The property is convenient to our relatives and since they are relocating, we most likely will not use this property again.

Leisure Family

4/10

Poor

16 Jan 2024

Verified traveler

You get what you pay for!

The beds were uncomfortable, constant smell of marijuana, and yelling in the hallways.

Friends_and_family Family

10/10

Exceptional

14 Jan 2024

Samuel

Amazing service

The staff was so nice with us. Would recommend to everyone.

Friends_and_family Family

6/10

Pleasant

30 Nov 2023

James

roomy rooms

Leisure Family

2/10

Poor

09 Nov 2023

Tracie

the Worst experience I’ve had in my entire life at any hotel to this day !!! The manager was sooo unpleasant. I honestly felt bad for the other lady having to work with her.

2/10

Poor

02 Nov 2023

Jakub

I initially booked the property for my stay at the University of Michigan. I later found out that I have to change the day I am staying. I called the hotel and they confirmed the dates have been changed. Just before my stay, I checked the itinerary and was showing the incorrect date. I called the hotel and they forwarded me to their call center. The supervisor told me there was no way they would have changed it. They would not refund it or update the reservation. I inquired about why they would they would tell us they updated when they haven't. The supervisor said there was no way for them to do that and they had no way to check phone logs, who access our reservation during our phone call or any system of checks and balances.

We decided we werent going to win this fight, so we opted to pay for the hotel for two nights and only use one. The manager Kita was helpful and stated she would allow us to check in a different date (initially we were told if we dont show up on the date of our reservation, it would be canceled)

We came into the hotel around 8:20am, after walking around, looking for the reception, we called the hotel and transferred us to a call center who said they would check if there is a reception desk at this location. She confirmed there is but it is not staffed until 9am.

After our wait, we finally checked in. The rooms were in poor condition, including stains on the carpet, doors missing off of cabinets, toilet paper holders broken off and BUGS! Big bugs!

2/10

Poor

12 Oct 2023

Sierra

I stayed for a week and was bothered the whole time! Front desk gave me a hard time checking in, getting toilet paper, an extra towel for the floor. It’s best to bring your kitchen utensils and pans with you otherwise you will have to pay. You have to walk outside the building to throw away trash. It smells like urine on the first floor and you are not allowed to lit candles even through your room smells like dirty carpet. 2/10 not recommended

Business_and_leisure Self

2/10

Poor

08 Oct 2023

J

- Entire hotel floor was sticky and damp.
- Room was not sound proofed. Could hear other neighbors flushing toilets and closing cupboards and walking loudly above.
- Room had a smell that required me using the fan the whole time.
- Bathroom door didn’t close easily.
- Water spout in shower was broken so water came out of the spigot and shower head at the same time.
- Police presence was at the facility during checkout which further confirmed that I won’t be staying again.
- The one big positive is the GM of the property. She went above and beyond with ensuring I was taken care of as much as possible during the stay.
- Staff was friendly, but property was very subpar.

Business Self

6/10

Pleasant

25 Sep 2023

Debra

This hotel had no shampoo, etc or a hair dryer. They said that they are changing over to a month+ stay only but they also said that they no longer provide paper plates, etc. Paper thin walls and a very noisy clientele.

Friends_and_family Friends

4/10

Poor

22 Sep 2023

Verified traveler

No coffee!

No coffee machines in rooms, no coffee in lobby.

Friends_and_family Friends

4/10

Poor

02 Sep 2023

Kenghia

The cleaning staff was very rude. The staff member tried to force her way in to clean our room way before check out time. Then reported to front desk that we refused to leave room. Just terrible service. You get what you pay for. Next time I won’t stay here

Leisure Family

2/10

Poor

25 Aug 2023

Verified traveler

It was not a good experience staying at this hotel. When we checked in there was not even a hand soap in our room. They don’t provide any soaps or shampoos either. We had to go and get some basic stuff for our stay immediately after we checked in. There was no TV remote, no bath tub mat, only one towel in the room. When we asked for it, the only person managing the hotel, said she had kept all these items in the room personally. It was a part for her inspection process!! Finally she gave it after we asked her to come and check the room. Overall not a good experience and will never stay in any Extended Stay hotels.

Friends_and_family Family

8/10

Excellent

23 Aug 2023

alex

could have been cleaner. nice and quiet

Business Family

2/10

Poor

07 Aug 2023

Michael

Staff in pajamas and the shower didnt work

Leisure Self

8/10

Excellent

05 Jun 2023

Verified traveler

No frills hotel. Clean room. Kind of a musty smell

Partner

6/10

Pleasant

07 May 2023

Jacob

It doesn't seem like they clean the bathroomthere was a ton of mold/mildew around the nozzles. I have photos...

Business_and_leisure Self

8/10

Excellent

01 May 2023

David

No daily housekeeping

I was not aware that daily housekeeping is not available for stays less than 14 days. I had an uncomfortable conversation with the front desk when I asked about it - I was informed that \"this is not the Ritz or the Four Seasons.\"

Friends_and_family Family

2/10

Poor

13 Mar 2023

Kristin

I woke up in the morning of my stay and I am covered in big bites across my face and neck.

Leisure Self

6/10

Pleasant

13 Mar 2023

Richard

Building is a little tired.
I tried to register my Marriott’s Reward number but front desk was not trained to do that.
Overall staff were friendly.

Partner

6/10

Pleasant

12 Mar 2023

A

Didn’t like have a very strong smell

Partner

2/10

Poor

06 Mar 2023

Brooke

When I arrived I was told they were over sold. The staff was horrible and rude. They blamed everything on Expedia being a 3rd party and how they keep doing this.

Leisure Family_with_children

2/10

Poor

02 Mar 2023

John

We booked a room, but when we arrived, it was not available. You should sell rooms only according to your actual inventory. In the future I will be sure to book hotels only by calling the specific location, not using Expedia or booking through a chain website.

Partner

8/10

Excellent

24 Feb 2023

Christy

Decent

Business_and_leisure Friends

4/10

Poor

21 Feb 2023

Devin

Upstairs neighbors were moving the hotel furniture until midnight. Then spent the next next hour stomping around. Only to wake up at 330 am and start stomping their feet through the room

Partner

10/10

Exceptional

29 Jan 2023

Kylee

Great hotel.

Leisure Partner

10/10

Exceptional

27 Jan 2023

Maximillian

Very nice staff, easy check in, and very clean rooms with great amenities!

Leisure Partner

2/10

Poor

27 Jan 2023

KELLI

We only stayed for one night and for that I am grateful because this place was DIRTY. The lady at check in raved at how we were getting a room that was just thoroughly cleaned and the room was nasty. Plus I was charged extra at check in because they had no standard rooms available and we had to take a deluxe, no problem. However, the “deluxe” room had a double bed instead of a queen. The window was missing one of the two curtains so we had to tuck a sheet into the window as you could see right into our room. The towels were dirty and filled with hair, the carpet was stained and overall was just gross, pretty disappointing considering I was charged extra for a deluxe room and then another $60 for my pups.

Leisure Pet

8/10

Excellent

26 Dec 2022

dawn

Great staff very friendly

The hotel staff was awesome very friendly and very helpful excellent service

Partner

10/10

Exceptional

26 Dec 2022

Na

Best front desk staff ever!!!

Friends_and_family Family

8/10

Excellent

27 Nov 2022

Kenneth

room was ok

Leisure Self

10/10

Exceptional

19 Nov 2022

Michelle

The friendliest staff. They really went out of their way to make us feel welcomed.

Friends_and_family Friends

10/10

Exceptional

06 Nov 2022

Blake

Friendly staff and a clean, well taken care of room. Excellent facility for the price.

Leisure Family_with_children

4/10

Poor

31 Oct 2022

Ashley

Spacious room with kitchen but dirty, dirty dirty. My kids socks were so dirty after walking around the room. An entire plate of crab bake was rotting outside our window. Window didnt lock- my husband had to put metal rod in the slide. Kitchen completely emptied out - no plates, glasses etc.

Leisure Family

6/10

Pleasant

17 Oct 2022

rebecca

the service was great but the hotel it's self could use some updating, it was clean yet old. the coffee pot we got for in our room was terrible, took forever to brew and it also flowed over.

Business Family

4/10

Poor

17 Oct 2022

Corey

I was upset to learn that check-in closed by 11pm and I did not know this until I got to the hotel (where my flight in was delayed and barely made it in time). I found the hotel to be in need of a face lift. Any time a door closed on the floor, I felt my room shake. On the positive, the rooms were spacious with a kitchen area built in.

Leisure Friends

2/10

Poor

15 Oct 2022

Margaret Ann

No stoppers in any sink
No dishes, silverware, waste baskets or appliances
Included breakfast was a joke and no coffee as they said it was coffee pot was broken.
Staff was nice but wouldn’t put my worst enemy there

Leisure Partner

4/10

Poor

26 Sep 2022

Laura

It was parents' weekend and rooms were hard to come by. I made a reservation last April and paid over $350 a night. It was a shabby hotel with threadbare towels and a terribly uncomfortable bed. The staff wasn't helpful and wouldn't even check to see if a king room was available. The halls smelled like weed and urine. I won't stay there again and would warn anyone else about making a reservation. This is overpriced for $100 a night.

Leisure Partner

10/10

Exceptional

26 Sep 2022

Verified traveler

Clean room. Very basic facilities. No maid service on the weekends I guess. My room was not services despite the very high price (over $300/ night it was parents weekend)

Self

2/10

Poor

26 Sep 2022

stephen

The roof was in awful shape and dirty
it looked like it had not been cleaned prior to our checkin

Leisure Family

2/10

Poor

12 Sep 2022

Verified traveler

Awful Stay This hotel need a lot of attention

Absolutely awful. No amenities at all in the room. (2 small plastic cups) toilet was broken and told no maintenance on weekend. Toilet bowl stained and not clean. Elevator out of operation for weekend and no apparent attempt to get it fixed before the weekend is over. The grab and go breakfast that was supposed to open at 6 am was not open at 6:45 am on Sunday and no attendant to contact, Needed to hunt for toilet paper as on check in only 1/2 a roll of TP in the bathroom. Building showed lack of attention to maintenance. Very few if any attendants at front desk to seek assistance. General overall condition of building was musty smelling and dirty

Friends_and_family Family

2/10

Poor

12 Sep 2022

Jack J

Upon arrival- the hotel front desk was closed and no one was there to check us in. There was 2 other couples that came in the same time as we did and they were forced to find rooms at another hotel as we did. This is unexcusable. The hotel should be prepared for late arrivals especially on college football gamedays. We had 2 of our children with us and were fortunate to find a room but if not we would have had to either slleep in our car or drive home 4 hours. RIDICULOUS. I would drop them from your network!!!

Friends_and_family Family

6/10

Pleasant

29 Aug 2022

david

Hotel is clean. Staff is friendly however rooms are very dated

Friends_and_family Family

4/10

Poor

22 Aug 2022

Ivan

Outdated hotel. Door locks works every other time. Wifi didn’t work in the room.

Parking lot didn’t feel safe with strange individuals sitting in parked vehicle looking at everyone entering the building.

Leisure Family_with_children

10/10

Exceptional

15 Aug 2022

Christina

The woman at the front desk was so helpful and friendly at check in

Leisure Partner