Name: Red Roof PLUS+ Ann Arbor - U of Michigan North
Address: 3621 Plymouth Road, Ann Arbor, 48105, US

2/10

Poor

04 Aug 2026

Matt

Don't do it

2/10

Poor

30 Jul 2026

Deborah

Regardless of price, just dont do it! We had to change rooms, there were stains all over sheets, hair and toe nail clippings in the bed! Absolutely disgusting!!!

8/10

Excellent

29 Jul 2026

Melissa

The staff were extremely friendly and helpful. Room smelled like seafood a bit.

6/10

Pleasant

29 Jul 2026

Daniel

Room was clean
Bed felt like it was from the 1800s
Staff was friendly

6/10

Pleasant

28 Jul 2026

Michelle

The hotel is clearly an older property. The room was mediocre however, it did look clean. It is located by the highway and has food options around. Other than check-in and checkout, I did not interact with any staff members.

2/10

Poor

27 Jul 2026

Christina

Location is convenient and front desk staff was very kind; however the room itself had me wanting to check out as soon as I checked in. Bed sheets and pillow cases were stained and had holes in them, there was an immense amount of cobwebs in the room, the floors were absolutely filthy and there were stains all over the walls. We left as soon as we walked in to go get our own cleaning supplies form a store nearby so we could clean the counters/floors/walls and I think that’s probably the cleanest that room has been in a while… the room also had a terrible musty, stale cigarette smoke smell that was impossible to get rid of. The door looked like someone had tried to preciously kick it in and the upper lock was completely broken off. To say that I didn’t feel secure is an understatement.

6/10

Pleasant

27 Jul 2026

Jeanmarie

The room was not ready until hours after check in and it had crumbs on the counter when we did finally check in. The staff was friendly. The shuttle driver was great.

2/10

Poor

26 Jul 2026

Jamie

The staff was nice however the room was gross. The property was not clean at all either. The lack of towels was odd also. We stayed two nights and there was only one small trash can in the bathroom. It was not emptied and the second day our room was not recleaned. The tv did not work either.

8/10

Excellent

26 Jul 2026

Cori

The guy who checked us in was super nice and friendly. The room was clean and a place to sleep. The shower was kind of small but it worked. It was much cleaner than the place we stayed in on the other side of Ann Arbor to following 2 nights. I'd definitely stay at the Red Roof again if I needed to stay in the Ann Arbor area again.

2/10

Poor

26 Jul 2026

Todd

I don’t think words can describe how horrendous this property is, there are very few life choices I regret but this is one of them. I get Red Roof is not a 5 Star chain but cleanliness is a basic human decency. Arrived at 4pm and told there were no rooms available. The staff were terrible, I now understand why they ran my credit card the day before. I tried to cancel and demanded a refund and was directed to the GM Shawn…he never showed his face and he did not call me. Let’s just say, I will be contacting the local health officials and the corporate head office. This is not a typical rant, there we cigarette burns in comforters, stains on bed linens and towels, my son had a shower, he walked to the bed and his feet were dirty. Either the cleaning staff are incompetent or actually don’t do anything. Stay away….never book.

8/10

Excellent

26 Jul 2026

Kassandra

.

2/10

Poor

26 Jul 2026

Michelle

This property really needs updated, worst place I have ever stayed. Staff was rude.

4/10

Poor

25 Jul 2026

Carly

I didn’t expect much for a red roof inn but our room smelled like smoke so bad. The shower was rusty and the water only got lukewarm. The register just had dust growing out of it. Happy we only had to sleep there a few hours. Avoid this stop if you can and book elsewhere. The gal who checked us in was very nice though!

10/10

Exceptional

25 Jul 2026

Jessica

Decent price, room was clean, air was cold, staff was friendly, and I have zero complaints.

6/10

Pleasant

25 Jul 2026

Adam

Okay for a single night stop. 15 minutes from Michigan Stadium

4/10

Poor

25 Jul 2026

Carey

The room I booked was not available at check in so they downgraded me and did not offer any discount or apology, he just said it was all he could do unless I wanted to wait another hour. at this point it was well after check in time (4:30) and we had somewhere we needed to be so we needed a room to change and get ready. The pillowcases in the room had very obviously not been changed, as there was makeup and eyelashes/hair on one of them. So gross. Not a good experience

2/10

Poor

25 Jul 2026

Felicia

2 hour check in wait after the 3 pm check in! Dirty sheets with red and pick stains, Ac didn’t work!

10/10

Exceptional

22 Jul 2026

Angela

Good

6/10

Pleasant

22 Jul 2026

Omar

Need better maintenence. Bathroom to old

8/10

Excellent

22 Jul 2026

Chioma

The rooms were ok

4/10

Poor

20 Jul 2026

Amy

no shampoo, paint falling off doors and walls, smelly, towels the size of a postage stamp.

Family_with_children

6/10

Pleasant

19 Jul 2026

Lori

Bed was comfortable. I thought I was getting an upgrade which I paid for. It was a handicapped room with worn furniture. The toilet had issues. Not staying there again

Partner

6/10

Pleasant

19 Jul 2026

Lynn

Clean room; helpful staff - especially Raymond

Partner

10/10

Exceptional

19 Jul 2026

Elizabeth

A pleasant stay

6/10

Pleasant

19 Jul 2026

Mark

The premium room looked nothing like the pictures...felt cheated..

2/10

Poor

15 Jul 2026

Michael

The rooms are not clean fruit flies flying around had to ask for the tv to be fixed this is just a terrible hotel

Self

10/10

Exceptional

12 Jul 2026

John

Hotels was very convenient to my travel route, the room was clean, the bed was comfortable, staff was courteous, and the price was very affordable.

Self

8/10

Excellent

08 Jul 2026

Joseph

Toilet did not work everything we flushed..I had to temporarily fix it. Not all electric outlets worked.

Partner

10/10

Exceptional

28 Jun 2026

Aleksandr

Better than expected

Family_with_children

2/10

Poor

25 Jun 2026

Mackenzie

Dirty. Sheets were dirty with hair on them that definitely wasn’t mine and had stains. A/c unit was filthy and I was afraid to even turn it on. Cheap so I guess you get what you pay for.

Self

10/10

Exceptional

21 Jun 2026

Samuel

We arrive late but the persons was very polite !

10/10

Exceptional

11 Jun 2026

Marcus

Clean room
Staff
Air conditioning
Pet-friendly

Great stay!

Pet

4/10

Poor

08 Jun 2026

WILLIAM

Peeling paint and stained covers. Just generally unpleasant

10/10

Exceptional

06 Jun 2026

Cheyenne

Staff were friendly, and the room was nice. The pillows and bedding were soft and not uncomfortable.

Partner

8/10

Excellent

29 May 2026

Audie

AC and Heat works great. Quiet stay.

2/10

Poor

23 May 2026

Verandy

The room was not clean. Front desk staff only said sorry. The manager is never in. Not a good experience at all. Still waiting on a refund.

Business

2/10

Poor

20 May 2026

Winston

The gg

6/10

Pleasant

20 May 2026

Winston

My
Didke

2/10

Poor

16 May 2026

Ovidiu

Some of the staff was OK, but there is an older guy at the reception who is sour to the point of rudeness. They allow pets and the noise is a problem. Rooms only have the thick curtains and is not possible to allow sunlight to come in as everybody sees you. It should be called Roof Roof Minus and not Red Roof Plus. I would understand $40/night but $80 (with taxes) is a rip-off. If you can't afford more, this is it, but if you have some self respect avoid it or don't travel.

Self

4/10

Poor

15 May 2026

Mamta

Room smelled like cigarette, bathroom smelled like urine, and bedsheets did not look clean at all.

Partner

4/10

Poor

10 May 2026

Judy

The location was good for my needs. When checking in the gentleman at the front desk seem to be in a rush. I explained the number of nights had changed and he wouldn't adjust the time frame and I had to pay for an extra day. When putting clothing away we found two large dirty plastic cups from Star Bucks in the drawer. About an hour later my daughter fell ill, seeing we were from out of town I went to the office for assistance. When I asked where the closest Urgent care was he reply \"I don't now call 911 or Goggle it. He turned and hurried off with out any assistance.

I will never use this facility again.

Friends_and_family Family

2/10

Poor

04 May 2026

molly

The room was not habitable due to severe sanitation issues, including blood on the walls, visibly soiled bedding, and a non-functioning toilet.
We arrived late and discovered the full extent after settling in.
We notified the front desk and were offered another room, but given the severity of the conditions and health concerns, we did not feel safe remaining on the property.
We vacated after one night and requested a refund for the unused nights, which was denied

4/10

Poor

04 May 2026

Jaime

At check in the desk clerk had to answer every call even make reservations in the middle because he was only one there. Check in took much longer than it should. The property was run down and dirty. Room. Fridge didn't work at all. Cable was in and out. Floors and carpets were filthy and under the beds had never been cleaned . Candy wrappers and smears of whatever we're everywhere on the floor. We stayed 3 nights and had to call for towels and washcloths, there were only 2 washcloths and towels provided upon check in. No one checked the room the entire time we were there. Trash cans were over flowing. Our room had 2 double beds and 2 people registered but never had any service. The staff seemed nice but never seen a house keeper cart on second floor. That could have been because there was only steps to 2nd floor and they couldn't get it there. The location was good but it severely lacked the necessary up keep. Fyi, the water was reversed cold was on the right and warm on the right.

Family

6/10

Pleasant

03 May 2026

Bill

Disappointing

Self

10/10

Exceptional

16 Apr 2026

angela

Staff was wonderful, room was very cozy.

Partner

10/10

Exceptional

15 Apr 2026

Lawrence

The room was clean. The staff was exceptional. The air worked well. The whole place is a great value for the money.

Self

6/10

Pleasant

05 Apr 2026

Ari

It was a fine stay, but they had no supplies; they were out of shampoo, tissues, and other necessities. Staff was kind and nice. Room was quite rust. It's a good spot for the price you pay.

10/10

Exceptional

31 Mar 2026

Christine

Room clean , staff have No Problems with my Service Dogs. Area around Motel has grassy arears w trees can walk your pet , enjoy fresh air away from traffic

2/10

Poor

20 Mar 2026

Billy

The bed was horrible. The door didnt seal and the furnace ran all night.

Self

8/10

Excellent

03 Mar 2026

Dawn

Perfect location to be near U of M medical without paying a fortune. Near food, grocery and drug stores. Comfortable, clean and quiet rooms. I've stayed here several times and booking a premium room to have a fridge and microwave is the way to go. I'll be back

Partner

6/10

Pleasant

01 Mar 2026

Scott

The one staff member working both check in and check out was great. The room was fine. I just needed a bed for the night and a shower in the morning, so it served its purpose. I used points for the room, but probably would have been disappointed if I had paid the full price.

Self

2/10

Poor

16 Feb 2026

Gyu Hwa

Smoke smell. No hot water!

8/10

Excellent

12 Feb 2026

Matthew

The room was clean, but had an odor to it like smoke and something else. Most of the furniture especially the office chair show signs of wear and tear needing to be replaced. Staff were friendly. Snow removal could be a lot better!

Partner

2/10

Poor

05 Feb 2026

Jennifer

Unsafe motel. Staff does not care.

Leisure Family

2/10

Poor

23 Jan 2026

Chris

Do not stay here. Horrible customer service from front desk staff. Sheets had burn holes. Asked 3 times to have changed. 2nd time I asked I was given sheets to change myself. Weed smell is everywhere. Questionable guests. Yes it’s cheap. You get what you pay for I guess.

Partner

2/10

Poor

16 Jan 2026

phyllis

The room was in terrible shape. Replace the broken down patched up with duck tape chair, and make sure linens are cleaner (dead bug on pillow, hairs in sheets). This used to be a really good property....I was shocked at the state of the room quite frankly and was afraid to use the shower because wasn't sure it was clean.

4/10

Poor

15 Jan 2026

James

Broken dresser draws dirty walls stsims in toilet and trash can very unclean

Business

2/10

Poor

01 Jan 2026

Daniel

Nothing worked in the room.

10/10

Exceptional

19 Dec 2025

Amanda

The front desk lady was so sweet. She was very welcoming. However the room was dirty but it was late and we had an early appointment.
There’s mold or something on the box spring. All along the sides. The toilet had old urine and stool
On the seat and under the lid. The shower had hair on the walls and the floor had whatever that was on the bathroom area floor. I don’t know. This isn’t the first time coming here. About three years ago we were in the same situation late late stay over night just for a short period for the hospital appointment in the morning. We drive far away. So this particular room had vomit down the side of the bed and dried up drink on the counter. We switched to another room which that wasn’t better by far besides the dried up vomit wasn’t on the bed. This place isn’t strict on cleaning I feel. They may have meetings to ensure it but their workers I don’t think necessarily care. I think there should be a room supervisor inspector that inspects rooms before renting out.
This hotel should be a business that rents by the hour not the entire night.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Ivette

Thank you we had a good night at your place.

Family

10/10

Exceptional

16 Dec 2025

Jose

It was older but nice

Friends_and_family Friends

6/10

Pleasant

13 Dec 2025

Tim

The room was very dated and worn, without many of the modern amenities one would expect, like the ability to plug in your computer from either side of the bed. The morning desk clerk was the rudest hotel employee I have experienced in perhaps decades. Finally resorted to dealing with him absolutely wordlessly, which seemed to suit him fine. Paid for a \"Premium room\", I cannot imagine what a standard room must be like. They advertised DirecTV, but it didn't work, even for local stations, They just stated it wasn't working, no further explanation. The only real positive note it that is was extraordinarily cheap, a reminder that you get what you pay for.

Leisure Pet

6/10

Pleasant

08 Dec 2025

Kimberly

The Room was clean upon check-in. It was cold, and took about 4 hours to finally warm up, and woke us up because it was too warm. We had checked in around 8 p.m.. There was only one shampoo and no creme rinse for 2 of us, and only one set of towels per each person. We were in town for a surgery early morning at u of m so it provided us the basic essentials we needed. I wouldn't want to spend 2 nights in a row but for the price it took care of the few hours we needed. It was very clean and for a budget motel it was awesome. We would definitely recommend for a quick cheap place to sleep without any frills.

Partner

6/10

Pleasant

05 Dec 2025

BARBARA

Reserved an accessible room with King size bed, when I arrived was informed that room was occupied, even though I had a guaranteed reservation. Was offered an “upgrade” to a premium room (basically reg room with a few snacks, nothing more) room was not accessible which was the biggest issue since I am handicapped. Weather was starting to get bad so I felt had no choice but to take the room.
Next morning woke up at 6:30 to a non functioning toilet, went to front desk was informed no one could fix it until after 9, I would need to go to Panera next door to use the restroom. Couldn’t even get a plunger from the guy. Sun was bright during the day and melting snow had puddled on the sidewalk, knowing I had to leave early in the am for a Drs visit I asked if they could possibly put some salt down on the ramp as it was icing over, again told nothing could be done until after 9am the next day. Snow/ice should not be an unexpected thing to deal with in Michigan in the winter!! I have to come up every few months for visits, the location was perfect too bad that was the only perk.

Business

10/10

Exceptional

04 Dec 2025

Christine

Staff is always polite, friendly, kind, and helpful

Business Family

10/10

Exceptional

01 Dec 2025

Adrienne

Then room was spotless, one of the best cleaned I've been in for a while at the Red Roof Inn. And, the staff was friendly. When I return later this month, I'll take the key back (I forgot to drop it at the desk at check out). I wish there were instructions like hotels had in the past about returning the key by U.S. Postal Mail.

Business_and_leisure Self

10/10

Exceptional

30 Nov 2025

Taylor

Great

Friends_and_family Family

4/10

Poor

29 Nov 2025

Cherre

Paid over $350.00 for a one night stay. The place was a dump. Bathroom vent/ight roared louder than an jet! Outside light was burnt out. TV remote didn’t work. I stopped noticing things as it was ridiculous.

4/10

Poor

29 Nov 2025

Gyu Hwa

.

Business Self

4/10

Poor

29 Nov 2025

BRITTANY

Room was dirty, found used fake nails on the floor and didnt get the snacks and drink that was supposed to come with the room.

10/10

Exceptional

29 Nov 2025

WIlliam

Easy access to game

Leisure Family

10/10

Exceptional

14 Nov 2025

Chris

Staff friendly, kind. Room Clean w grassy places walk services dogs. Close to Hospital which made stay stress free. Thank You :)

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Antoine

Yes, the room was spotless and the employees Customer Service was great.

Business_and_leisure Self

10/10

Exceptional

07 Nov 2025

Charra

Clean room.

Partner

4/10

Poor

03 Nov 2025

Stephanie

The staff was great, very friendly. The room was very small, the bedding smelled bad, the cable had no channels, there was no mini fridge, or microwave. The walls had nasty stains all over it, the outlet had no cover on it. All this would take be that big of a deal if they didn’t charge so much.

Leisure Partner

6/10

Pleasant

02 Nov 2025

Nick

Room had a strange smell. Then found 2 potatoes in a drawer. Yes, POTATOES. Faucet on sink was loose. Changed rooms & towels had makeup stains on them.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Amy

It was my worst stay here! Room it self was great but the bed was horrible! Springs were poking through mattress and shower had zero to no pressure!

Leisure Family

4/10

Poor

31 Oct 2025

Timothy

Bugs

Friends_and_family Family

4/10

Poor

29 Oct 2025

Julie

Dirty, outdated, no public amenities not even a lobby bathroom.

2/10

Poor

26 Oct 2025

Jodi

I DO NOT recommend this property due to management staff! Orbitz and myself have reached out several times with no response due to being double charged for my stay. I even came in after my surgery in a hip brace and crutches and they still would not talk to me! Be careful if you stay there!

Partner

4/10

Poor

26 Oct 2025

Bryson

There was nothing “plus” about this place. The pillows was the biggest downfall, they weren’t even full sized. The bathroom light took forever to flick on and the fan was very loud like was going to break. For the night I guess it’s decent if you just need some quiet time.

4/10

Poor

25 Oct 2025

Aimee

Hotel was not in the best shape, rooms did not smell good and was dirty

4/10

Poor

20 Oct 2025

Rose

Our pet had no problems in the area provided. The bathroom had tiles chipping, the light above the sink had a terrible humming sound. The reading lights above the bed did not work.

Partner

2/10

Poor

19 Oct 2025

Mary

Pillows (under pillow cases) were stained, mattress covers (under sheets) were very stained, bathroom cleanliness was poor (dried feces on exterior of bowl). Would have expected excellent cleanliness for a $250 night stay.

Leisure Family

4/10

Poor

19 Oct 2025

Heng

First room ac was not working. Physical button was broken, there was stink bugs in the room and the bedding had stained on them.

Friends_and_family Friends

2/10

Poor

19 Oct 2025

Michael

Terrible odor we could still smell beneath strong chemical fumes. Mattresses sagged, there was some kind of mold (?) on the bathroom wall, and everything was old and extremely used. Bathroom door handle had been “fixed” with painter’s tape. We didn’t feel we could stay, and left for the nearby Doubletree, even though it meant losing what we paid.

Leisure Family

6/10

Pleasant

14 Oct 2025

Juli

Ok. But not what was advertised. Paid for premium room. Supposedly has upgraded bedding/snack. But bedding same as standard room i had on last stay. Hard bed/pillows very lumpy. No snack. Nothing pemium about it. Got charged the extra money but got nothing for it.

Self

10/10

Exceptional

11 Oct 2025

Stephanie

Staff was extremely friendly and place was very clean! We only stayed one night, but it was a good experience! Would stay here again!

Partner

2/10

Poor

11 Oct 2025

mark

Broken fixtures, furnishings in disrepair, killed a roach.

6/10

Pleasant

10 Oct 2025

Dan

Dirty

Friends_and_family Friends

2/10

Poor

09 Oct 2025

Hunter

Room was not cleaned
No manager support to resolve
Then declined to reimburse or compensate for unacceptable conditions

Friends_and_family Friends

6/10

Pleasant

09 Oct 2025

Lee-may

Nice to have shuttle to the medical center.

Leisure Self

6/10

Pleasant

08 Oct 2025

Danuta

Clean, fresh room, easy access.
Noises outside during the night and early in the morning. Probably, not safe (especially for the rooms on the ground level).

Leisure Self

4/10

Poor

05 Oct 2025

Samuel

The room was very run down and we had to kill 5 bugs over our stay. For over 300.00 a night we expected much more. Room was clean but basic and you should put a door sweep at the bottom of the door because bugs come in from underneath the door.

Leisure Partner

8/10

Excellent

05 Oct 2025

Caitlin

The staff were nice and accommodating. The room was clean and in a convenient location.

Leisure Partner

8/10

Excellent

05 Oct 2025

Samuel

The room smelled a bit like a locker room when we first arrived. And there were some odd brown stains in the tub. But the staff was nice and the room was comfy. The AC was a bit noisy for me but my wife didn't mind the white noise

Friends_and_family Family

4/10

Poor

04 Oct 2025

Katherine

Awful. Didn’t feel I could shower. No batteries in remote. Room smelled terrible.

Leisure Family

2/10

Poor

29 Sep 2025

Mandi

The room was not ready at check in time.

Leisure Family

2/10

Poor

29 Sep 2025

Anthony

The room and hotel in general was an absolute dump. Pictures did not match the online booking photos shared. Listed was a clean newer looking hotel. Was we stayed in was a worn out filthy motel. Stains on bedding, water damage everywhere on moulding, drywall, furniture. My wife and I didn’t want to touch anything. Bathroom area had a cracked sink, broken drain, cracked toilet seat & I didn’t even want to look in the shower. Absolutely the worst place I’ve ever stayed and for $350+ a night I really expected something half way decent. We had an end room next to a stairwell, we could hear every single step people took on the stairs and the room above us we could hear their quiet’s voices talking and even the sound of them using the toilet (not just the flushing). Check-in was at 3pm & we weren’t finally let into our”available” room until after 6:30pm. The staff was friendly & seemingly did their best… I’ll give them that, but the quality of the room and hotel was terrible. Honestly I think the entire building should be knocked down.

Leisure Partner

8/10

Excellent

28 Sep 2025

Charamy

Room good.

Friends_and_family Family