Name: Wyndham Garden Ann Arbor
Address: 2900 Jackson Avenue, Ann Arbor, 48103, US

10/10

Exceptional

13 Jul 2026

Lorraine

Was excellent for the most part!
Only complaint i have is a couple of rust spots on the bathtub, the bottom of the bathroom door is rotting away and the toilet is not fastened to the floor. Apart from that we enjoyed our stay

Family

6/10

Pleasant

12 Jul 2026

BRUCE J

It is a sprawling property with rooms located in various locales varying in quality. For a conventional hotel room I would recommend a “tower” room.

Breakfast is a pretty standard buffet.

There is a small guest laundry with two washers.

The bar in the atrium is only sometimes serving in the evening, but the small selection of food is pretty good.

Self

2/10

Poor

11 Jul 2026

David

The Hot tub was not open and I was told on the phone that their hot tub be ready for used

Friends

8/10

Excellent

10 Jul 2026

Sylvia

Our stay was great. Breakfast selection was awesome. My kids loved the pool. I had the suite with the 2 bedrooms. In one bedroom the A/C unit worked great but the other room’s A/C unit did not work. But I did buy a small table fan and it was just fine. For the price that we paid everything was great

Family_with_children

10/10

Exceptional

09 Jul 2026

Elizabeth N

This was the best place and excellent price and I would go back there again

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Jim

Best room yet.

Self

2/10

Poor

08 Jul 2026

Daniel

Room was horrible, went to use the microwave and there was molded chicken in there. I chose this hotel for the restaurant and bar and it was closed. Only thing good was the breakfast. I would not recommend this hotel to anyone

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Tyria

Overall good experince

Partner

8/10

Excellent

06 Jul 2026

Kathryn

Likes the reel in the open area. Has a unique look. The toilet in my room ran all night without maintenance nearby to fix. No air movement and warm near the breakfast area.

Family_with_children

4/10

Poor

06 Jul 2026

Stephen

Very poorly maintained. We booked two rooms are they were far apart. One of the rooms was right in front of a wedding. There was water leaking down the front of the door. The bathroom door couldn't shut. The patio we oasis extra for was inside the lobby not ann exterior patio. The hot tub was broken and just an overall bad stay!

Family_with_children

4/10

Poor

05 Jul 2026

Teresita

Our room didn’t have air conditioning. I asked receptionist and someone came over to reset the cooling unit and told us to wait for a little bit to cool if not then we need to reset ourselves which he showed us. We waited but didn’t work. We were so tired to get somebody again so we just slept but we were sleeping in sweat. It was very inconvenient. It was room 261.

Partner

10/10

Exceptional

04 Jul 2026

Maria

The hotel lobby is huge. The high ceiling makes
It looks so spacious.

Hot breakfast were good

The rooms are ok.

Staff are friendly

Partner

10/10

Exceptional

02 Jul 2026

Levi

Our experience could not have been better. The staff was extremely helpful, accommodated all eight of us into two connecting rooms, even when they were not seemingly available. The breakfast was the absolute best breakfast we’ve ever had in a hotel, and the pool was clean and very warm. We will be making this our regular stop when in the area!

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Mario

Close to amenities and attractions

Family

2/10

Poor

30 Jun 2026

Joe

Hot tub was digusting, the pool was equally gross. There was NO air conditioning in either of the rooms we booked. this was a terrible experience.

Business

4/10

Poor

29 Jun 2026

Amy

The hotel is on the verge of sliding into disrepair. Doors don't close properly (or open fully), broken latches on fire doors, exterior doors need to be slammed to latch.

When I arrived, all the room locks were malfunctioning--this led to multiple trips to the desk and a room change (for me and other arrivals). And for me--every time I left my room all weekend, my key stopped working and I had to go back to the front desk.

On asking for compensation for the continual inconvenience, the hotel and I came to an agreement, but because i paid via expedia--it's been very complicated. Expedia--I probably won't use your service again because of this. I shouldn't have to talk two parties and wait for them to come to an agreement when there is an issue.

Good points: I liked the breakfast (basic, but plentiful) and the staff were very nice, especially given the circumstance.

Self

4/10

Poor

28 Jun 2026

Amy

It is a very old hotel that has been refurbished. It makes me think of those old motels - the door and then big windows. The a/c was not adjustable and the room was very warm.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Kenton

check in was quick and efficient - room was well appointed with plenty of towels and washcloths. Bummer was no hot water for showers in morning. best we could do was luke warm water. Breakfast had good choices, including fruits, cereal, waffles, tater tots sausage and two scrambled egg varieties.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Dena

Stayed there the rooms were nice and clean went down to the pool

10/10

Exceptional

23 Jun 2026

Stefanie

I loved the hotel, it was nice and quiet, the staff were very helpful . I did have an issue with the air conditioning in our room and they sent maintenance immediately to get the issue resolved . They also gave me a discount towards my stay. I would definitely go back .

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Maureen

The most unique aspect of this property is that the indoor pool is IN the first floor lobby! So be prepared for indoor humidity and noise during pool hours. Many rooms face the pool and have glass exterior walls with curtains! The design feels very dated and accessibility is an issue - stairs with no visible ramp to the breakfast bar. Staff was helpful, room was clean but amenities were few. In serious need of an update!

Partner

2/10

Poor

21 Jun 2026

David

The front desk was understanding and helpful. The bathroom was extra small I would have to stand in tub to shut bathroom door, there was no room to use the sleeper sofa, there was a smell of cheap perfume engulfing the room upon arrival and the hot tub was non functional. Needless to say we did not stay and checked out ten minutes after checking in.

Family

10/10

Exceptional

17 Jun 2026

Laura

Great place for the price. Will be staying there again. Wasn’t able to see or use their pool but I was impressed on the look of the place

Family_with_children

6/10

Pleasant

16 Jun 2026

Ulrike

I did not like the fact that there was no window to open and that the porch ( a misnomer) led into an indoor courtyard

6/10

Pleasant

14 Jun 2026

Caitlyn

I think my stay was worth it for the price, but you kind of get what you pay for. The bedding had stains on it, room smelled like people smoke in it, the AC barely worked, TV quit working for a day randomly and then began working again, floor was sticky. It was the kind of place that I didn't want to walk around barefoot or touch stuff without washing my hands right after. I stayed for 4 nights and not once did housekeeping come into my room to clean/exchange towels, I had to go to the front desk to get more towels. The pool was alright, could probably use some renovation, but it served its purpose. Hot tub was out of service. Walls seem paper thin, can hear anyone walking down the hall and can hear your neighbors easily.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Jeremy

This place is great! Very clean and nice. Modern look and good quality breakfast

Partner

6/10

Pleasant

13 Jun 2026

Martha

The hotel layout was amazing! Such a great building! Staff was helpful when we needed to change rooms due to the air conditioning not working and our bath tube not draining.
My family and I were disappointed in the paper plates in the breakfast area. We were also disappointed that the hot tube was not working and didn’t seem that anyone was giving it any attention to fix it.
The outside entrance was dirty. Could have used some attention.

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

Kathleen

We specifically reserve this hotel because the website showed it had a hot tub. Hot tub was not open and had been closed for quite some time requiring resurfacing.

Partner

6/10

Pleasant

09 Jun 2026

Deborah S.

Hot tub permanently out of commission, air conditioning in room was extremely loud, refrigerator quit working on last evening. Breakfast was good other than they did not restock consistently.

Partner

10/10

Exceptional

08 Jun 2026

Mariariela

Beautiful place, has resort vibes. Breakfast was warm and plentiful.

Family_with_children

8/10

Excellent

01 Jun 2026

Krystal

Staff, breakfast, and bar were nice! I was disappointed that the hot tub wasn’t filled and in working order.

Family

6/10

Pleasant

01 Jun 2026

Anne

Smelled like chlorine everywhere, you can hear people in the pool jumpin' around because the wall is literally glass. Got some food from the restaurant and it was actually terrible. But the staff was very nice and I just needed a place to sleep for one night so it worked out okay. Also there was a bow on the toilet paper which was cute. Overall very medium experience (except the food which you should genuinely not get the quesadilla... came with fries for some reason that tasted like playdoh)

Self

6/10

Pleasant

01 Jun 2026

Julie

The staff were great and helpful for recommendations on where to eat. We come to Ann Arbor once a year for U of M appointments and stay here. But last 3 years we've come, hot tub has been broken. Although it's a beautiful hotel, the hot tub always not working is kind of crazy. We will be looking at other hotels unfortunately.

Partner

8/10

Excellent

31 May 2026

Jariel

Breakfast is fireeeee

Partner

6/10

Pleasant

30 May 2026

Mary Ann

It seemed like it had been a nice hotel at one time. There were tall wood beamed ceilings in the public areas and huge tropical trees. However, the glass entry needed to be cleaned, swimming pool was visibly dirty and the hot tub had no water. There weren’t any signs indicating the pool was closed but wisely, no guests ventured in while I was there. The ice machine only dispensed a cupful of ice. The room ac was noisy and tricky to adjust.
On the plus side, all staff that I encountered - reception desk, housekeeping, bar - were helpful and friendly. The breakfast choices were good and the scrambled eggs were very good.

Partner

6/10

Pleasant

28 May 2026

Hailey

Bar wasn’t open, rooms didn’t look cleaned. The atrium was nice for getting together with family but ceiling was leaking water.

Partner

10/10

Exceptional

27 May 2026

Craig

Love the staff and the amenities but could be a Lille more money put into the place and fix her up! One of my favorite place to stay in Ann Arbor!

Family_with_children

10/10

Exceptional

23 May 2026

Susanna

The room was clean and comfortable. There was a comfy chair, a desk area with chair and an extra blanket. The staff were all very helpful. Breakfast was not continental, but a full hot breakfast with sausage, eggs, tater tots and waffles. There was a lovely stone bar, and a decent dinner menu. The pool was popular. Many comfortable places to sit downstairs. Good parking.

Self

6/10

Pleasant

19 May 2026

Ronald

I guess they get brownouts. There was no backup generator so long time to check in and no lights for hours. They also didn't open their restaurant and bar then when the power came back on. I was hungry. No sauna, they said they notified Expedia. Refrigerator in room very noisy. Heating and Air old school system with no temperature setting, just blue and red dial. Breakfast was supposed to have fruit no fruit.

Self

8/10

Excellent

18 May 2026

Daniel

The staff are nice and hospitable

Family

4/10

Poor

18 May 2026

Tenise

Tear the building down and rebuild. Old. Dirty and undesirable. Poor and nasty looking breakfast. Idealy hot food was cold. Did not trust that food was thoroughly cooked. Coffee was good. Old rooms. Dirty carpet. Did not meet my expectations. The night receptionist was nice. Nevertheless, demolish the property. I should have stayed next door.

Friends_and_family Family

4/10

Poor

17 May 2026

Alejandro

Bathrooms need maintenence. AC wad loud. It was hard to sleep

Self

8/10

Excellent

16 May 2026

Darrow

Great stay !

10/10

Exceptional

15 May 2026

bill

Yes

6/10

Pleasant

14 May 2026

Kelli

If you’re looking for a reasonably priced hotel to stay at and don’t really care about the condition/functionality of the property, then this is your place. The property could use some upgrades. The room was pretty clean, but

4/10

Poor

13 May 2026

Ian

Staff was great

Family

6/10

Pleasant

11 May 2026

Samuel

The room was clean we would have preferred a bathtub. The staff was great. No complaints on the breakfast. However the food we ordered from the bar ended up having hair in both entrees.

Friends_and_family Friends

6/10

Pleasant

08 May 2026

Chad

The breakfast was good there was a nice selection, The air conditioning / heater in the room that I was assigned is definitely seen better days it was super loud and the fan sounded like it was broken. The tub was clearly replaced at some point and they decided not to finish grouting between the tub and the tile. So there's a lot of yucky and dirty stuck in that crack that's about an inch and a half wide. I'm not a big guy and sitting on the toilet one knee was on the bathtubb, other knee was on the wall and arm was against the toilet paper holder. So it's a really tiny bathroom there's about 3 inches between the side of the toilet and the side of the bathtub, The toilet was leaking at the base and there was a weird vent over the door coming in that was falling off the wall. I had to get creative with the curtain because my window faced the inside of the hotel and the lights were on so it was keeping my entire room lit up like I was out in that area. So I was able to pull the curtain over to where the extra lock is and use a rubber band to hold it in place so that the room would be dark enough for me to sleep in. The rest of the room was nice, It had a pull-out couch although I didn't use that as I was traveling alone. The king sized bed was comfortable and clean. I did kill about half a dozen June bugs in the room, but it's that time of the year. Nice TV, refrigerator, coffee maker and microwave The pool looked nice. Room had a indoor patio, not private though

Self

8/10

Excellent

08 May 2026

Valerie

Extremely expensive for what it is.
Above $500/night.
Breakfast mediocre

Family

8/10

Excellent

07 May 2026

Laura

They had a nice selection of breakfast choices. The rooms were clean, but they do need some maintenance. We saw some mold in the tub at the caulk lines and you really couldn't see out the windows. I know they saw they have a gym, but there isn't any equipment. Just a bench and treadmill.

4/10

Poor

04 May 2026

Thomas

Very dated. Room too hot. Couldn't cool it down. Bottom of bathroom door falling apart. Stains in tub. Window of room opened into hallway.

4/10

Poor

04 May 2026

Renee

NA

8/10

Excellent

04 May 2026

Jeffrey

The hotel was clean, but it was easy to tell it was an older property that had been refurbished. In all three of the rooms that I reserved, the temperature control was basically non-existent and the rooms were all hot and we could not adjust the temperature.

The breakfast buffet had several options, which were all fresh and tasty.

The weekend bartender Joe was great. Funny, polite, good memory, and just an overall nice guy.

Granted it was U of M Commencement weekend, but the price per night of the room was pretty high and certainly not worth what we paid.

Would I stay there again? Probably- but only if the cost of the room was $400 less per night.

Family

6/10

Pleasant

04 May 2026

Laura

The room had a running toilet and the temperature in the room was too hot. Tried to report it upon my arrival but no one answered the front desk. Then I got busy with graduation and had to leave.

Friends_and_family Family

4/10

Poor

02 May 2026

Paula

Do not stay here. It is a dump. Poorly maintained. Broken everything.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Chris

Breakfast was great and the staff is super friendly and helpful.

Partner

2/10

Poor

28 Apr 2026

William

Friendly staff, location, room quality and breakfast - all were good.

Partner

6/10

Pleasant

26 Apr 2026

Brandon

Well the A/C was broken in both of the rooms we were put in. They were quick to allow us to switch rooms but by the time we packed everything up and moved rooms just to realize the second room was having the same issue it just wasnt worth going back to the front desk. The woman at the front desk was more than accommodating with the switching of rooms when we brought it up though. The staff was wonderful.

Partner

10/10

Exceptional

26 Apr 2026

Martez

Great place will go again

8/10

Excellent

25 Apr 2026

John

Great hotel for hockey or baseball tournament weekends. Huge atrium.

Great breakfast, lots of choices.

Older property but well kept.

Friends

8/10

Excellent

23 Apr 2026

Charles

Clean room

Family

4/10

Poor

23 Apr 2026

jason

Very worn hotel. Reasonably clean, but could have been maintained better.

Self

10/10

Exceptional

21 Apr 2026

Brandon

Clean rooms nice hotel

Family_with_children

8/10

Excellent

20 Apr 2026

Chris

It’s a great place!

Partner

6/10

Pleasant

18 Apr 2026

William P

attention to detail. get roof leaks fixed, water issues around tub in bathrooms. ac unit air filter was packed with lint. Room windows leaking.

Family

6/10

Pleasant

18 Apr 2026

Tosanath

The hotel is renovated but not a good renovation. Hallway still smells stinky. You get what you pay for.

Self

10/10

Exceptional

15 Apr 2026

Geri

Hair dryer handle was sticky and either the dryer or outlet didn’t work.
Breakfast facility was excellent.

10/10

Exceptional

14 Apr 2026

Ryan

Super clean and nice! Would stay again

2/10

Poor

14 Apr 2026

Aimee

The place was fine until we found a bedbug and immediately check out.

8/10

Excellent

14 Apr 2026

Christina

The hotel was clean and comfortable. We didn't eat any of the breakfast, but it was waffles, cereal and some fruit. We also did not use the pool and the hot tub was out of order. We did have some other guests on our floor that were beinng very loud and banging on doors from about 1:30 am to 3:30 am. We made 2 calls down to the front desk after the second call someone did come up and say something, but they didn't stop. Which was really frusterating as we had to be up at 6 am for a race the next morning. Over all it was an ok stay.

Friends_and_family Friends

8/10

Excellent

13 Apr 2026

Julie

The property needs some updating and system repairs for the in room heating/cooling. The property also smelled heavily of smoke - cigarette and weed smoke so that was gross. The staff apologized profusely and didn’t try to make excuses, they just tried to make it right. We ended up in a much better room that was clean and functioning as expected. Friendly employees and overall experience. Just hope they enforce the no smoking policy in the future.

4/10

Poor

13 Apr 2026

Harry

I asked the staff to touch up the room and they never did. I asked for more towels and sheets and never received them.

2/10

Poor

13 Apr 2026

Kevin

There are some basics to call yourself a hotel While I know this is not a four star Don’t expect an elevator Carry bags up the stairs Don’t expect clean just old and musty But at least you could offer a room that wasn’t 120 degrees with no ac Just the basics And tried multiple rooms

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Angela

The breakfast menu was great. I did not use the bar. The hot tub was permanently closed, the pool was okay but not great water movement making it a bit dingy. The first room we booked the toilet was not attached to the floor, they put us in a different room that had a “hot tub” in the room yet it did not work. We had to go get towels and bath products daily as they didn’t bring them or clean our room. The original room was a 2 bedroom suite (no door on room) the second room was just a sleep pull out couch with a thin dirty mattress. The pictures online make the hotel look great, it is definitely old and needs updated.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Christopher

Someone came to our room later at night not in uniform and only said “front desk” as I looked through the peephole… I tried calling the front desk on our room phone, got put on hold. I tried to call from 2 other outside lines one was on hold for 20 minutes the other was never answered… when they finally answered the front desk said there was no one that would have come to our room but then after I described who I saw through the peep hole the story changed to it being her houseman and he was looking for a leak… it was really strange and freaked out my girlfriend. The Wyndham was nice but that was super strange.

Partner

8/10

Excellent

11 Apr 2026

James

This is a large property. Breakfast was good although coffee was rarely really hot. Room was good but if your room faces the highway, the windows do not insulate the highway sounds. The entrances were not clean—leaves, debris and in need of a major power wash.

Self

10/10

Exceptional

09 Apr 2026

lukesha

Yes it was more then I had hoped.

Partner

8/10

Excellent

05 Apr 2026

Jessica

Pool was cold and murky (we didn’t get in) the first night and closed the second night. Jacuzzi was closed both nights

Family_with_children

6/10

Pleasant

30 Mar 2026

Jared

The main amenities were broken, pool and hot tub, which is why we booked this stay. The place didn’t have any carts to use to load our items. Breakfast was great though, i loved the selections and the layout of the place was awesome. The room wasn’t super clean in the bathroom, looked like leftover sticker gems like a heart and glitter on the floor and when i wiped the ground the towel was black. The shower curtain didn’t hold any water in the shower so the whole floor was soaked and the fan for ventilation didn’t work so it was extremely hot to shower, and the toilet wouldn’t stop running for 6 hours while we left. it kept randomly running new water it was odd. our neighbors across the hall screamed almost all night. the beds and blankets and pillows were awesome and the set up of the room was cool. the view of the trash can wasn’t very nice but it was still fun.

10/10

Exceptional

29 Mar 2026

Marcus

Easy comfortable room.

10/10

Exceptional

29 Mar 2026

Richard

Yes verygood

Self

2/10

Poor

27 Mar 2026

Kristin

From the first encounter with the front desk staff, who looked like she just rolled out of bed and was extremely unpleasant and unknowledgeable about the most basic features of the hotel, the stay was terrible and not worth the money.

Almost everything was broken, from the hot tub to the elevators to the clothes dryer.

The pool area had several hair weaves scattered around it from a previous guest. These were not cleaned up for days. The overall vibe was an extremely dated and tired hotel that either is extremely poorly managed and/or is seriously lacking in funds to spruce it up.

Partner

8/10

Excellent

24 Mar 2026

Robert

It has a huge indoor resort setting with an indoor pool, tables, chairs & lounges. Very nice & fun.

It seems to be set up for large gatherings like banquets & company parties.

Clean, comfortable with a free hot breakfast.

The only negative is the highway road noise right outside the room windows. It is so loud you can hear individual trucks driving by.

Suggest you bring ear plugs.

Partner

6/10

Pleasant

22 Mar 2026

Michael

Rooms were fine if not a little old. We had an interior room that in March with it cool outside was impossible to cool off. Halls and stairs were much cooler and yet with our AC on high, we were still too hot. Asked twice for someone to come fix it and never got a response or repair. Just OK and then never any action.

Partner

4/10

Poor

19 Mar 2026

Shreepad Bhat

Things were ok until we lost power due to a winter storm, staffs were courteous and trying to help customers whatever they could. Facility did not have a backup power or portable flashlights for customers. Spent a day & night in dark, no backup lights in the stairways; it was fully dark. I had to rely on my cell phone's flash light to climb up and down from level 4, not a good experience.

Self

8/10

Excellent

19 Mar 2026

Christina

It's a clean place to stay for a decent price

2/10

Poor

17 Mar 2026

Chasity

I would like to get a full refund. I arrived at 5:45pm. After an hour of arriving the power went out at the hotel and hasn’t came back on so my spouse and I are going to another hotel. The hotel manager isn’t sure when the power will be back on as she has contacted DTE and they don’t have an update about the outage.

Never got my refund after messaging staff. Many residents left due to the power outage.

Partner

8/10

Excellent

16 Mar 2026

Matias

The breakfaat is good
The bedroom is ok.
K.
We had some issues with the bathroom only

2/10

Poor

15 Mar 2026

Chris

Refused check in after booking due to use of third party service - refund has been requested.

2/10

Poor

14 Mar 2026

Julie

Had no power and is refusing to give me a refund because I could not stay there with my daughter that was scared. She was petrified the lady at the front when you came in so the doors do not lock due to the power being out.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Marcia

Very happy with our stay. Definitely will stay again when we have to come to U of M Hospital.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Eileen

Breakfast was better than most

Self

8/10

Excellent

01 Mar 2026

Cassie

Upset that the hot tub was out of order and that was a lot of the reason we came and stayed! Everything else was perfect

Family_with_children

6/10

Pleasant

22 Feb 2026

Emily

Found what looked like lipstick on the bedding (I don’t wear makeup) and the shower wasn’t completely clean. Everything else was alright.

8/10

Excellent

20 Feb 2026

Jeralee

Room and hotel was quiet. Hot tub was out of order 😞 Otherwise the stay would have been excellent

Self

2/10

Poor

20 Feb 2026

Lori

They had no hot tub

Friends

6/10

Pleasant

19 Feb 2026

Elizabeth

You could hear people throughout the whole hotel in our room coming thru the vents. It was very loud. The hot tub was out of order. Carpet was dirty throughout hotel. Room was clean and beds were comfortable. Breakfast was good.

Family_with_children

8/10

Excellent

17 Feb 2026

Brian

The room was okay for a mid-budget hotel. A little noisy being right next to the interstate.

Friends_and_family Family

2/10

Poor

17 Feb 2026

Andrea

Very low quality. Whole property needs a deep clean and a lot of repairs.