Name: Sonesta Simply Suites Detroit Ann Arbor
Address: 701 Waymarket Way, Ann Arbor, 48103, US

10/10

Exceptional

02 Aug 2026

Avi

Excellent value. Location perfect for us. Kitchenette very useful.

10/10

Exceptional

02 Aug 2026

Pamela

Conveniently appointed room and great location.

2/10

Poor

28 Jul 2026

Amanda

I had to go down to the front desk and asked for an extra towel. The front desk person was obviously annoyed then informed me after I stood there for 5 minutes that they were all out of towels.

A hotel was out of towels. No.

10/10

Exceptional

26 Jul 2026

Darius

Perfect for our Morgan Wallen night!

10/10

Exceptional

25 Jul 2026

Danielle

The space was perfect for 2 nights in Ann Arbor. We didn’t use it but it’s nice to have a kitchen and the availability to do laundry.

Nice staff!

10/10

Exceptional

25 Jul 2026

Andre

A+

10/10

Exceptional

24 Jul 2026

Alicia

No issues. Clean room.

8/10

Excellent

24 Jul 2026

Jeri

We were in our room only 9 hours total. It was clean, the air conditioning worked well, bed was comfortable. People above us were very heavy walkers apparently trying to get their 10,000 steps in loudly. This was not the fault if the hotel. Just an observation.

8/10

Excellent

24 Jul 2026

Sophie

I have booked twice at different cities and both I cancelled due to horrible sonesta situation .
Finally I was ready to give this company another chance and booked just one night in Ann Arbor and wow, what a nice, clean place. Lots of parking. Felt safe and will book there again for our next dance event. Keep up the good work sonesta Ann Arbor!
Hopefully other sonestas will do the same

6/10

Pleasant

23 Jul 2026

Miriam

The best part of our stay was definitely the location. The hotel is within easy walking distance of a plaza with several good choices for eating, and it’s also conveniently close to downtown.

Unfortunately, the room itself was disappointing and very basic. The air conditioner was extremely loud and didn’t work particularly well, the TV was very old, and, most importantly, the bathtub was not properly cleaned. Overall, while we appreciated the convenient location, the condition and comfort of the room did not meet our expectations.

Based on our experience, I don’t think we would choose to stay here again.

Partner

10/10

Exceptional

20 Jul 2026

SallyAnn

Very clean and spacious room. Quick and easy check in. Parking lot felt safe at night. The property exceeded my expectations.

Self

10/10

Exceptional

20 Jul 2026

Dorine

Great staff!

Family_with_children

10/10

Exceptional

19 Jul 2026

Richard

Great.

10/10

Exceptional

18 Jul 2026

Megan

Devon at the front desk was great! He was very helpful when I called ahead of my arrival and when checking in. Clean space, great having a fridge and the washers and dryers were appreciated.

Self

6/10

Pleasant

18 Jul 2026

Alice

Clean quiet room in a good location. Access needs some paving work, but it's freshly remodeled inside and the room was very comfortable

Partner

8/10

Excellent

17 Jul 2026

Adam

Great value and convenience

Self

6/10

Pleasant

17 Jul 2026

Peder

Dingy, a distinct smell not bad but not pinesol either

Business Self

8/10

Excellent

14 Jul 2026

Matthew

Clean room, and property. Overall it was a good stay for the price.

Partner

10/10

Exceptional

13 Jul 2026

Ken

This was a really nice place for the price point. I will stay here again.

Partner

10/10

Exceptional

11 Jul 2026

Timothy

This was a fantastic suite with Kitchen, and sitting room, a big bathroom. Very well maintained, for a great price.

Partner

10/10

Exceptional

11 Jul 2026

Amir

Clean room

6/10

Pleasant

09 Jul 2026

Perry

Acceptable but staff are lazy

Self

10/10

Exceptional

08 Jul 2026

NEETU

Great service

Family_with_children

10/10

Exceptional

03 Jul 2026

Katherine

location

Partner

8/10

Excellent

03 Jul 2026

karen

TV in the room was outdated. Need to invest in smart TVs to be competitive.

4/10

Poor

30 Jun 2026

Laura

Not recommended for disabled or elderly. Beds sit 3 foot plus high. I can not climb in. No step stools available.
Stove top in room but no cooking utensils. No microwave cooking containers.

Self

6/10

Pleasant

29 Jun 2026

Matthew

The room felt well used - the refrigerator was super-loud and the walls very thin.

Self

8/10

Excellent

28 Jun 2026

Rebecca

There is laundry. There is a small exercise room. It took several attempts before I could use the internet, but I eventually was able to.

10/10

Exceptional

27 Jun 2026

Susan

The room was very clean and had adequate towels, etcetera for the six nights I was there. The front desk staff Devin was very helpful and friendly. I would highly recommend it.

Self

8/10

Excellent

27 Jun 2026

Neeta

The room was fairly clean, and the bed was comfortable. The price was very reasonable, making it a great value for the money. I would definitely recommend this place to anyone looking for an affordable stay. One of the best things about it is that there are plenty of restaurants nearby, so finding a great place for dinner is very convenient. Overall, I had a good experience and would stay here again. Thanks

Partner

10/10

Exceptional

24 Jun 2026

Elena

Excellent

Family_with_children

8/10

Excellent

23 Jun 2026

Ariadna

Good location, friendly staff and useful hotel facilities. I would suggest that potholes need to be fixed and housekeeping services should be provided more frequently. (Once per week?..)

Family

4/10

Poor

23 Jun 2026

Shantanu

Housekeeping - ONCE EVERY SEVEN DAYS !!! We found this very strange. Additionally, it is not mentioned anywhere in the promotional literature online.

Vending Machines - not working

We found juice boxes of the previous guest in the sofa as well some personal items.

Family_with_children

6/10

Pleasant

21 Jun 2026

Mohamed Haris

.

Self

10/10

Exceptional

21 Jun 2026

Edmond

Rooms were surprisingly roomy.
Awesome lazy boy like chair, great for watching tv.
Included kitchen, roomy bath with plenty of towels.
Price was better than expected on 1 day notice.

If I must complain about something, the drive way does need potholes repaired.
But that’s Michigan.
Actually at MICHIGAN!

Family

2/10

Poor

21 Jun 2026

william

This property was terrible, it was so bad we just forfeited our money for the 3 day reservation and stayed at another hotel:(

Partner

6/10

Pleasant

20 Jun 2026

Ashleigh

The first time we went to our room, the keys didn’t work. The second time, the room was dirty. The hotel isn’t well kept/maintained.

Partner

4/10

Poor

18 Jun 2026

Deborah

At first the hotel and room looks clean, fresh paint, etc., then you start to notice the smell. My coffee pot had a ton of gunk and mold in it, the toilet made a very loud noise when flushed, there is a ton of (what I was told was rust) on the light in the bathroom, there is absolutely no water pressure in the bathroom sink, and there are no pots and pans to make it possible to use the two burner stove. The drawers slide back open no matter how many times you close them. When I went to the front desk for assistance there was never anyone there. I rang the phone like it said, but nobody came. The front desk also always smells like marijuana. I'm not sure if people get assistance to stay there, but there were always shady characters hanging around the property and parking lot. I did not feel safe.

Family

4/10

Poor

13 Jun 2026

Colleen

My room was dirty.

Self

10/10

Exceptional

13 Jun 2026

Sheridan

I stay here six times a year for business. Always the best for the money. Highly recommend.

Self

6/10

Pleasant

08 Jun 2026

Mike

The hotel lobby, and main floor was all under renovation so there was little use of the main floor amenities! The staff was very friendly, apologetic, and kind for the condition of the main floor, but did express that the rooms were in more than satisfactory condition, which they were! The rooms were very clean and neat, beds were comfortable, but the pillows were a bit too big and uncomfortable. We wish that we had known the hotel was being torn up! DocMJ

Partner

10/10

Exceptional

07 Jun 2026

Michael

Recently remodeled property. Clean and well maintained. We had an enjoyable 3 night stay, with no issues. Will be back next time we visit the area.

Business

10/10

Exceptional

07 Jun 2026

John

The bed was comfortable, the room was big and clean. My only complaint is that the water pressure was almost nonexistent.

Self

6/10

Pleasant

07 Jun 2026

Scott

PLEASE NOTE: Check-in at this facility (Ann Arbor) is (no sooner) than 4PM!
Then they put a hold on $100 on your account as a deposit. Makes me wonder about what kind of people frequent this location????
Entrance road to this facility is HORRIBLE...almost impossible to miss the crater-sized pot holes!

Partner

8/10

Excellent

06 Jun 2026

Lauren

We stayed for just one night while in town for a family event. It was a nice property with lots of space in the room. It would be a good place for a longer stay, with room for a kitchen area, eating or working at the desk, a living room space, and ample bedroom and bathroom spaces. It seems to be a nice refresh of an older property. The bed was comfortable and the staff were nice!

Family_with_children

10/10

Exceptional

05 Jun 2026

Alisa

The hotel is currently under renovations so there was the expected dust in certain areas. However, the updates look amazing! The floors are wonderful, everything looks fresh.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Robert

Very nice room, bed was comfy and the kitchen was really nice too.

Partner

10/10

Exceptional

02 Jun 2026

mary elisabeth

Clean room. Great size and kitchen. My only complaint is that the water pressure in the shower is awful!

Self

6/10

Pleasant

22 May 2026

Ariel

I would make sure the property doesnt still have construction going on before you stay. I was a solo-female traveler and having a bunch of men around unsupervised and using jackhammers and having to check units for electrical stuff was not ideal at all. If i knew ahead of time i would have chosen to stay elsewhere.

Self

6/10

Pleasant

21 May 2026

Farbod

The hotel was in the middle of renovation and everything was closed you had to be careful to walk in the hallway because of painting and it was an active construction site so while you are walking in the morning people were painting the smell gave me headaches do not recommend till they finish the renovation

8/10

Excellent

17 May 2026

Ali

The suit was very spacious and definitely very good if you are travelling as an individual who needs to work, a couple or a couple with a kid. It was equipped with a mini kitchen (with Fridge, stove, a mini coffee maker, and some dishes).

Some of the floors (corridors, etc.) were being renovated, which apparently was supposed to end at the end of May. The shower needed to be fixed (not proper drainage, and not pressurized water that much).

The rooms didn't feel very sound proof as I could hear people in the corridor easily. However, the property was quite at night.

I didn't notice any vending machine or ice machine, etc. (but I didn't also look thoroughly).

Self

10/10

Exceptional

10 May 2026

Rajiv

It’s been renovated recently. Clean hotel.

10/10

Exceptional

08 May 2026

aaron

Great stay with friendly staff

Partner

2/10

Poor

08 May 2026

Thomas

I hope forcing me to keep the crappy room was worth it.

8/10

Excellent

08 May 2026

Mark

Nice hotel, undergoing renovations.

Family

2/10

Poor

05 May 2026

Nina

After 11 hours driving from NY, we arrived at the hotel at 3 pm and were told to wait until 4 pm for check in. We accepted this policy and waited in the lobby, clearly informing employees at the front desk that we needed to prepare for our son’s graduation at the university by 5:15 pm. Despite this, another guest arrived around 3:50 pm, appeared to be known to them, were immediately checked in while we were still waiting and made clear to them that we would wait in the lobby and wished to me the first to check in at 4 pm. Only after we approached the front desk again, we were finally allowed to check in. This was unfair, disrespectful, unprofessional , and extremely frustrating. To
make matters worse, the toilet in our room malfunctioned and required maintenance twice during our 3 day stay. This experience showed a clear lack of fairness, professionalism, and basic customer service standards. I expect this matter to be taken seriously. Thank you

Family

4/10

Poor

04 May 2026

Nathalie

No room cleaning service unless you stay for 7 days. You have to bring down to get new towels. Worst motel I’ve stayed in ever. 2 stars at best! And they charged almost 500$ a night for graduation!! Never again!

Family

4/10

Poor

04 May 2026

Nathalie

The room is dark, old and dingy

Family

10/10

Exceptional

04 May 2026

KELLY

We had everything we needed. Even though they were in the midst of renovations the stay was still positive

Family

8/10

Excellent

02 May 2026

Rebecca

Pet friendly.

Pet

4/10

Poor

01 May 2026

Elizabeth

Run down and staff not friendly

Friends_and_family Family

2/10

Poor

01 May 2026

Kathryn

The room looked as if it had just been set up and not cleaned. Bootprints on tile floor in bathroom not even tried to remove. The rest of the room was also very dirty and old. I was told they could not give me my king room that I had reserved because they were doing renovations. I was never informed of the construction. I do not recommend.

10/10

Exceptional

30 Apr 2026

Gus

Great value. Newly renovated. Clean, quiet, safe.

Self

6/10

Pleasant

29 Apr 2026

Vicky

I usually very much enjoy my stays a this hotel. This time, Clean kitchen was clean and well equipped. Floors could've used a lot more thurough vacuuming in bedroom and living room area, corners of bathroom floor were dirty and there was absolutely no counter space in the bathroom.

Self

10/10

Exceptional

25 Apr 2026

Ryan

All around wonderful experience, from the cleaning staff the the reception. Comfortable and accommodating.

Self

6/10

Pleasant

25 Apr 2026

Claire

Under construction but over all pretty run down (water spots in ceilings), no breakfast, and lots of random people hanging around outside asking for money. I only stayed over night as I was traveling through but wouldn’t stay again.

Self

10/10

Exceptional

23 Apr 2026

Dosi

y

8/10

Excellent

20 Apr 2026

Deshawn

Nice location, very clean and the staff were friendly and helpful

Partner

8/10

Excellent

19 Apr 2026

Jessica

Staff was exceptional!

Family

6/10

Pleasant

12 Apr 2026

Daniel

It was ok

8/10

Excellent

10 Apr 2026

Quincy

Clean and promped

Business

10/10

Exceptional

06 Apr 2026

Destiny

The room was ready early, it is easy for shared drivers to find, the kitchen area in the room was an added perk, everything was clean and tidy. I would stay here again.

Self

6/10

Pleasant

30 Mar 2026

Minhyo

Upon entry, the front desk seemed a bit cluttered. Additionally, there was a strong smell of cigarettes upon entering the room. They were able to change my room, but my neighbor was extremely loud. They left their dog, unattended, for almost 2 hours in which the dog consistently barked. Finally, the fridge was loud and was disruptive during sleep. Overall, it was mid-tier, not great, not good.

Self

8/10

Excellent

28 Mar 2026

Nancy

The room size was perfect, but the smell of the room had a bad smell, I’m going to assume it’s the carpet holding the smell, the carpet is pretty outdated. We had a hard time figuring out the pull out bed from the couch, it was a hassle trying to open and close it. Had to have maintenance come close it. The hallway had a bad smell too, again I believe it’s the carpet. Overall for the price we dealt with it, I’ll probably request a different room next time if the room has a bad odor.

Family_with_children

8/10

Excellent

23 Mar 2026

Nicole

Good hotel for a quick stay at a reasonable price. I should have paid more attention to the note that this is a pet friendly hotel, as I had a dog barking across the hall from me for three hours straight that evening. This is not the hotel's fault by any means, but keep this in mind as there may be noise. Aside from that, the hotel is clean and staff is friendly.

Self

8/10

Excellent

23 Mar 2026

Thomas

The room was clean. The parking lot had a lot of garbage. Lobby area had a strange chemical smell.

Bed was very comfortable. Walls were too thin.

Partner

6/10

Pleasant

23 Mar 2026

Darryl

Room was 50/50, needs to ve updated on a few things such as tvs, furniture (couch and chair). The shower dis not work properly it barely gave water. The next day the water was cut off for a few hours on the floor i was on and felt i should have been informed of this happening prior to me going to my room like during the check in. The picture on the site are a little misleading. Over all i give my stay a 3 out of 5. I was truly lookomg forward to this visit to relax and enjoy the surrounding area of food and events.

Self

8/10

Excellent

15 Mar 2026

Pam

I chose this hotel while in Ann Arbor for a few days because it was within walking distance of a Panera for coffee and the mall and planet fitness. Staff was friendly and helpful. The room was spacious, clean, comfortable and had a good size desk area. And if I was staying longer, I'd appreciate the full size fridge and kitchenette. However the common areas looked worn down and tired and could use a cleaning and refresh. The 'market' had a very limited inventory of food and drinks. This hotel is a good choice if you're on a budget or are looking for a kitchenette.

Self

10/10

Exceptional

15 Mar 2026

Christine

Overall the hotel was great, appreciated the full size fridge and giant desk. Also love that you can check out kitchen appliances too. The water pressure was very low and the toilet had some issues, shower pressure was super low. Other than that, bed was comfy, staff was super nice and friendly, check in and check out were easy, and very affordable.

Partner

10/10

Exceptional

14 Mar 2026

Robert

great stay and great price

2/10

Poor

04 Mar 2026

James R

staff a bit unhelpful and tv remotes did not work

Pet

10/10

Exceptional

01 Mar 2026

JaNeen

Staff was great and it was clean and decent spot

8/10

Excellent

25 Feb 2026

Matthew

Staff was great! Just smelled a little odd in hallways.

Partner

8/10

Excellent

15 Feb 2026

Marcia

Clean room. Modern, would suffice for short term food prep.

Partner

10/10

Exceptional

15 Feb 2026

April

Very clean, spacious room. Great in-suite amenities for cooking. Staff was incredibly kind and welcoming!

10/10

Exceptional

08 Feb 2026

Carol

Clean, well appointed room. Very spacious. Lots of surfaces and good lighting and good closet. Nice and accommodating staff.

6/10

Pleasant

01 Feb 2026

Cathy

The hotel needs an update. Hallway rugs were very dirty. Shower pressure was low with hot water issue. Appears to be people living there full-time in hotel rooms. Vending area with snacks and drinks was basically empty. A few waters and 2 boxes of frozen food. Very disappointing

Leisure Partner

10/10

Exceptional

27 Jan 2026

Violette

Enjoyed my stay great

10/10

Exceptional

26 Jan 2026

Anna

I loved this room and would definitely stay here again! Room was clean and adorable (we had the studio). Staff was great! I did not pay attention to the animal policy so I had allergy problems, so please keep that in mind!

Partner

6/10

Pleasant

24 Jan 2026

Raeyanna

Be more cautious of hair... hair in the toilet and the bed.. and there was no bathroom trash. Weird

Leisure Partner

4/10

Poor

20 Jan 2026

Tom

Low-end lodging

10/10

Exceptional

20 Jan 2026

mary elisabeth

Met all my criteria in a hotel stay. I want a fridge, and a clean room.

Leisure Self

10/10

Exceptional

11 Jan 2026

Katie

Staff was great and the room was clean & comfortable!

Leisure Partner

8/10

Excellent

01 Jan 2026

Catherine

I stayed on the third floor, and on my visit in April 2025, my room was on the second floor. In both instances, there was a very distinctive miasma of urine, curry, and green smoke in the hall. The heat in the stove burners was low in both rooms. It has taken disconcertingly long to receive my $100 deposit back for both - the current one is still outstanding. Why is this a practice on top of the room bill? What if the value of the damage exceeds $100? If damage occurs to the room, simply charge the card on file for the commensurate amount rather than inconveniencing travelers so egregiously. This completely offsets the perceived value of the room in comparison with another hotel's that charges more up front.

Ryan is an asset to the company. I remembered him from my last visit, and he always has a great demeanor, very pleasant and easygoing yet firm. I never felt uncomfortable or burdensome running down to ask him for a trash bag or a linen swap. Very rare kind of individual in an often-arduous industry, whom I hope to see again if I return next time I visit Ann Arbor.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Ellen

Clean, quiet room; very comfortable bed and nice roll-in shower.

Leisure Self

10/10

Exceptional

16 Dec 2025

Athena

It was very comfortable and conveniently located.

Leisure Self

10/10

Exceptional

12 Dec 2025

Sheridan Katherine

Best for the money anywhere near it. I am there 6+ times per year fpr business. Always good.

Self

10/10

Exceptional

01 Dec 2025

Jacob

Great!

8/10

Excellent

01 Dec 2025

Lisa

It was a decent stay. No housekeeping until after 6 consecutive days. The bathroom trash bin was not emptied when we checked in. The shower water pressure was weak and so was the toilet. The room is a good size for 3 adults. Wish the sofa bed was more comfy. Overall, it was a good room with kitchenette.

Leisure Family

10/10

Exceptional

19 Nov 2025

Dennis

Always our choice