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Knights Inn Madison Heights Lynchburg

Lynchburg - VA · United States

3642 South Amherst HighwayView location

5.2/10Review score397 Reviews
Cleanliness5.2/105.2
Service6.0/106.0
Comfort5.2/105.2
Condition4.6/104.6
Location6.6/106.6
Neighborhood6.4/106.4
Value4.0/104.0
Amenities4.4/104.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Knights Inn Madison Heights Lynchburg

A total of 48 units are available for guests' convenience at Knights Inn Madison Heights Lynchburg. Those staying at this hotel may keep updated thanks to the Wi-Fi access. As this hotel features 24-hour reception, guests are always welcome. The premises offer accessible public areas.

Parking facilities are available for guests' convenience. Conference facilities are included at this property. Knights Inn Madison Heights Lynchburg may charge a fee for some services.

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With a stay at Knights Inn Madison Heights, VA in Madison Heights, you'll be within a 15-minute drive of Liberty University and Coolwell Park. This hotel is 4 mi (6.4 km) from Izaak Walton Park and 4.8 mi (7.7 km) from James River.

Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.

Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and a vending machine. Planning an event in Madison Heights?

This hotel has 2400 square feet (223 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Coolwell Park 5.6 km / 3.5 mi
Izaak Walton Park 6.4 km / 4 mi
James River 7.7 km / 4.8 mi
Amazement Square 8.8 km / 5.5 mi
Lynchburg Museum 9.1 km / 5.6 mi
Monument Terrace 9.1 km / 5.7 mi
Legacy Museum of African American History 9.5 km / 5.9 mi
Point of Honor 9.5 km / 5.9 mi
Old City Cemetery 9.6 km / 5.9 mi
Rise Up Climbing 9.6 km / 6 mi
Pest House Medical Museum 10 km / 6.2 mi
Sweet Briar College 10.1 km / 6.2 mi
Presbyterian Cemetery 10.6 km / 6.6 mi
Mary Helen Cochran Library 10.9 km / 6.8 mi
Monacan Ancestral Museum 11.1 km / 6.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 48
  • Number of floors (main building): 1
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Air conditioning in public areas
  • Lift accessExtra charge
Show 8 more facilities & services
  • Restaurant
  • Conference room
  • Meeting room: 1
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN BED SMOKINGDOUBLE • QUEEN BED SMOKINGDBL.QN-JK

    Photos are not available for this room type.

    Knights Inn Madison Heights Lynchburg

    DOUBLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 21 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable1 photo

    Knights Inn Madison Heights Lynchburg

    DOUBLE TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Satellite TV
    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK

    Photos are not available for this room type.

    Knights Inn Madison Heights Lynchburg

    QUADRUPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Knights Inn Madison Heights Lynchburg

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Knights Inn Madison Heights Lynchburg

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    Knights Inn Madison Heights Lynchburg

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Knights Inn Madison Heights Lynchburg

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Knights Inn Madison Heights Lynchburg

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 21 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable1 photo

    Knights Inn Madison Heights Lynchburg

    DOUBLE QUEEN SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Satellite TV
    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Knights Inn Madison Heights Lynchburg

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Knights Inn Madison Heights Lynchburg

5.2
Review score
397 Reviews
Cleanliness
5.2 /10
Service
6.0 /10
Comfort
5.2 /10
Condition
4.6 /10
Location
6.6 /10
Neighborhood
6.4 /10
Value
4.0 /10
Amenities
4.4 /10
100 reviews shown
4/10
Poor
10 Jul 2026
Angela
It was the worst motel for the price it was not worth it it was dirty it was not comfortable the air conditioner didn't really work the TV was small I didn't have a coffee makeup it was just discussing I would never put out there again
Partner
4/10
Poor
01 Jul 2026
ROBERT
I stayed at Knights Inn for one night on a Friday while visiting family for the weekend. I reserved a non-smoking room, which I appreciated. Unfortunately, after settling in, I discovered several roaches in the bathroom sink.

I contacted the front desk, and the woman who had checked me in promptly came to the room with a can of Hot Shot bug spray. As I sprayed the sink area, I noticed both dead and live roaches on the bathroom and bedroom floor. I then sprayed along the baseboard near the bed and was alarmed to see a roach crawling across the blanket. I recorded the entire incident on my phone.

I returned to the front office to speak with the manager. This time I spoke with a gentleman, who I believe may have been the owner. He was courteous and immediately moved me to the room next door. Unfortunately, after inspecting the second room, I found another roach on top of the bed, which I also recorded on video as it crawled off the bed.

I went back to the office and showed both the manager and his son the videos. They were understanding and moved me once again, this time to a double-bed room, where I spent the remainder of the night without any further issues.

I appreciate that the management responded respectfully and did their best to accommodate me by changing my room multiple times. However, the presence of roaches in two different rooms is a serious concern and significantly impacted my stay. I sincerely hope the motel addresses this infestation quickly so future guests
2/10
Poor
16 May 2026
Mettassebia
If this is a two star hotel I’m the king of England! I can honestly say this is the worst hotel experience I’ve had in my almost 60 years on this planet. And I’ve stayed in hostels all over Europe. If you know, you know. Now, I just needed a room for two nights while I was in the area for a golf tournament. I usually say I just need clean sheets, towels, and a hot shower. This place took that to the extreme! The sheets and towels were clean and the shower was hot but the room was absolutely filthy! Dust and cobwebs everywhere. It looked like someone rubbed their dirty feet all over the walls and worse still someone clearly picked their nose repeatedly and wiped it on the walls! Absolutely disgusting. The walls are paper thin and the couple in the adjoining room were loud all might and while my room was a nonsmoking room you couldn’t tell because of the cigarette smoke coming from their room. I really had a difficult time going back to the room for the second night. This was literally just a step up from sleeping in my car. But at the end of the day, the old adage is true, generally you get what you pay for. It’s graduation season so rooms were going for $300+ so I thought I was getting a deal staying a little further outside the city and paying $85/night. Stay their at your own risk, you have been warned.
Self
2/10
Poor
22 Mar 2026
Keely
Workers were not helpful and i felt so unsafe i had to leave before sleeping


Self
10/10
Exceptional
14 Mar 2026
Mark
Everything was wonderful could not have had a better stay
10/10
Exceptional
09 Mar 2026
evelyn
Nice hotel
Friends_and_family Family
4/10
Poor
17 Feb 2026
Laura
The room was personally dirty came home next day they had locked me out of room it was noisy I would not stay there again the picture u show does not look like the room
Self
8/10
Excellent
09 Nov 2025
Bill
The room was fair. A leftover towel in the bathroom. The Staff was nice. The place just needs a cosmetic makeover.
Business Self
6/10
Pleasant
19 Oct 2025
Cornelius
Room fairly clean and comfortable but not a lot of amenities. Had to go to the desk to ask for toilet paper. Easy checkout.
Partner
4/10
Poor
15 Oct 2025
Ronald
Bath door coming off hinges, room needs maintenance, no coffee pot
Leisure Self
2/10
Poor
13 Oct 2025
Julia
The room was very dirty and gross. There were dead bugs, stains all over the bedding, dust and dirt. The bathroom absolutely reeked and the toilet sprayed water everywhere.
Leisure Friends
6/10
Pleasant
09 Oct 2025
Joshua
The staff were very nice but the place feels gross. Dirty walls. Cigarette-burned comforter. A coat of paint would do wonders to this place. Water pressure was good.
Business
2/10
Poor
17 Aug 2025
Ariane
This place was absolutely horrible. I’m very sorry I made this reservation. I am requesting a refund at this point and they told me they would get back with me in 24 to 78 hours. You should absolutely take this motel off of Expedia, it’s a horrible place and I could not spend the night there it looked dangerous, dirty, the room reeked of cigarette smoke. Very unhappy with this reservation.
Business_and_leisure Family
6/10
Pleasant
16 Aug 2025
Radonna
The room was new and up to date. But the cleanliness of the room was very lacking. The bed spread and blanket looked to have many spill or liquid spots on them, it was very dusty and the floor way dirty. The area outside of the room was cluttered with boxes, vaccums and a grill.
Leisure Partner
2/10
Poor
15 Aug 2025
Diana
After check in we left immediately. Dirty, scary, homeless people in the corridors. Felt very unsafe.
2/10
Poor
11 Jul 2025
Anita
The room was filthy and there were dead bugs in the bath tub. Walls were even filthy!
Business
2/10
Poor
22 Jun 2025
Verified traveler

Stay on the backside

The people were very nice but it’s an old hotel that needs a lot and I mean a lot of TLC…no coffee pot, no iron/ board…beds and sheets/ covers were good…hard floors if you like em…I prefer carpet… they do have a bathroom exhaust fan! Those are disappearing for whatever sinister reason. A/C was typically loud…traffic=loud.
Partner
2/10
Poor
10 Jun 2025
Melissa
Very dirty rooms. Dust on the fridge. Inaccurate description online. Smelled like smoke. Unsafe area. Looks nothing like the pictures.
Friends_and_family Family
2/10
Poor
08 Jun 2025
Lisy
Estaba sucio la nevera,,había mal olor a cigarrillo que eso me causó alergia, insecto y en un brazo me picaron , el personal de adelante nada amable por que pedí reembolso para irme otro lugar no quisieron dármelo y aún así tuve que irme a otro lugar..!!
Family
2/10
Poor
09 May 2025
Morgan

Could have been worse?

A small dead roach waited for us in front of the toilet in the bathroom. No chain for the door to secure it. Walls were dirty. The toilet looked like it was from the 1940s, but there was a newer stone sink and tiles in the shower/tub area. Water pressure was horrid. No iron. Overpriced. The pool looked like it had not been filled with water or used in years. Sheets and towels are clean, but worn and stained. The small refrigerator was new, and the microwave was dirty. The flooring was nice. This motel should not be part of Hotels.com- it is a definite no.
Business
2/10
Poor
02 May 2025
Jesse
Room was dirty and had what appeared to be needle container
2/10
Poor
15 Feb 2025
Anne
When we got there we went to check in and they said they didn’t have our information..? Stood there for 20 mins until it finally came up.
The room was not cleaned. All the bedding was filthy, toilet had not been cleaned, mirrors and tv screen had fingerprints all over them, all the baseboard were caked with dirt, floors were filthy. We didn’t sleep well at all. The heat would not stay regulated. We were up multiple times turning it up or down. We don’t feel the lock on the door was safe enough. We smelled pot during the night and heard dogs barking and people snoring. All in all a terrible stay.
Business_and_leisure Family
2/10
Poor
04 Jan 2025
Naomi
Less than par, wouldn’t recommend it for you d adults visiting friends at college ..
4/10
Poor
31 Dec 2024
Deborah
The sheets were clean but nothing else. Road noise was loud and all night.
Business Family
6/10
Pleasant
22 Dec 2024
Christina
The appearance of the room looked clean, however we tried to run a bath and we could not get the tub to fill. When packing up to leave we noticed a there was a roach in the side table. Nice staff though. Looks like they may be remodeling some of the rooms.
Leisure Family
2/10
Poor
03 Dec 2024
Leo
The fact that i cant get my money back and im stuck here for the night is an outrage. The floor in the room is broken up and needs to be replaced. I cant even walk around without shoes on. The walls are filthy. Theres only god knows what smeered everywhere. The refrigerator is covered in rust. The bathroom. The bathroom is just scary. Ive lost faith in expedia. I know i didnt pay much for this room. But its crazy that they would alow this place to advertise on their app. I paid 100 bucks to stay at the dirtiest hotell in va. What a deal. Thanks Expedia!
Business_and_leisure Self
2/10
Poor
03 Nov 2024
Suzanne

Avoid

The check in process took Forever and the man behind the desk appeared to have just awoken from a slumber. He kept sniffling and coughing, moved like a sloth, and made me feel like I had made a mistake with the reservation as he kept looking at his screen and making faces. The refrigerator was nasty and did not work. It smelled terrible. Our toilet would not flush and our door did not have a chain lock. Oh and there is no such thing as a complimentary continental breakfast….not even coffee. Do not stay here.
Partner
2/10
Poor
22 Sep 2024
Peter
The advertising for this property was false. The room was old and run down. It wasn't the cleanest. The area felt very unsafe.
Business_and_leisure Family
4/10
Poor
16 Sep 2024
Teresa

Never again

Well first they false advertisement about they having breakfast they don't have breakfast is no coffee it's no coffee makers in the room like I'm like but they advertisers on the website that these the things they have the conditions of the room was horrible it was bugs everywhere and the next day that we woke up it was Saturday it's police everywhere things taped all people having shootings there somebody almost got killed it was crazy when I mean isn't a horrible condition the place was beat down old castle that's not working no more it could be to the homeless people but they still want to rent out rooms and stuff like that like crazy.
Partner
2/10
Poor
15 Sep 2024
Rebekah
The inside the room is disgusting. I walked from the bed to the bathroom to shower and got a piece of glass stuck in my foot when I got into the bathroom I shut the door behind me and somebody’s dirty pajama pants that previously stayed they were hanging in the back of the Door. The bathroom looked crusty. There was dead bugs all over the corners on the creases of the room.
2/10
Poor
12 Sep 2024
Jodie
They say they have breakfast but they do not. They say they have a pool but the pool looks like it has not been in operation for years. My room had mold on the walls and the bed spread looked like it had not been washed. We ended up leaving and going to another hotel. You all need to take this hotel off your website. I swear the bed had bed bugs. I did not get in it or on it because I was scared.
Business Self
2/10
Poor
27 Aug 2024
Andrew
Nope
6/10
Pleasant
20 Aug 2024
harry

Won’t stay again

Towels were stained, ask for clean towels, received. Bed was great, remodeled room could have been cleaned. Bedding was not exchanged after each guest. Sheets were cleaned and pressed. I used my wipes to clean over most I might touch.
Self
2/10
Poor
03 Aug 2024
Jamie
I am working on an up and coming cleaning business and this place can really use a deep cleaning.I offered my services but they declined. The staff was very nice and friendly so my problem is not with them they switched me to another room. That room was actually worst than the first but I didnt want to be a complicated guest and it was only for a few hours I went and brought my own lining because theirs had stains on them and the toilet leaked all night upon many other thing that were wrong but more than like I would not go back there again.
Leisure Partner
6/10
Pleasant
06 Jul 2024
Matthew
It was okay for the price0
Leisure Self
10/10
Exceptional
29 Jun 2024
edward
Small and comfortable
Business
4/10
Poor
16 Jun 2024
Eric Scott
The staff were nice enough but the hotel was in horrible condition. The pictures displayed on their site and on Expedia are not accurate. The outside of the hotel is a disaster. The pool is empty and in need of serious repairs. As far as the rooms, the linens are old and extremely worn. The walls and floor are dirty. The bathroom has a horrible smell when you run the water. Although, a complimentary continental breakfast is advertised, it is non-existent. Finally, due to the unacceptable conditions of the hotel, the cost to stay there was ridiculous.
Leisure
10/10
Exceptional
30 May 2024
Ciro Ernesto Huertas
The staff were very kind and informative
Business_and_leisure Self
2/10
Poor
13 May 2024
John
Did not feel safe at the property. We felt so unsafe we left and slept at our sons house on the floor and forfeited the money on the room. We never returned.
Leisure Family
2/10
Poor
12 May 2024
Roy
My family and I came to Lyncburg for a graduation. This was the only place that was not totally booked. Sadly, the only thing that I like is the price. The towels were dirty, bathroom was dirty, and the bathroom walls and doors were really nasty. First and last time staying in this dump for us.
Business_and_leisure Family_with_children
10/10
Exceptional
11 May 2024
Carol
Convenient and great location. Registration clerk was super helpful and friendly!
Leisure Pet
4/10
Poor
10 May 2024
Jaressa
My husband and I stayed here for our stay in the Lynchburg area. I think this hotel has potential to be a decent place to stay. However there is definite room for improvement! Bathrooms need ATTENTION. There was also a moist feel in the room, along with something that smelled wet. The toilet leaked and the tub clogged. The bed was comfortable and much appreciated after traveling.
Business Family
4/10
Poor
26 Feb 2024
charles
place was very dirty , sheets stained ,dead bugs in bathroom
Business
4/10
Poor
23 Feb 2024
Mary
VERY DIRTY Room - poor cleaning procedures!!!!
No towel bars!!!!
No TV remote - brought one after I asked.
No reduction for cash as website promised.
No breakfast as website promised.
Business Family
2/10
Poor
11 Feb 2024
Kolosa
When reaching the rundown motel it was NOT like thr picture advertised a d as a single travelung woman i did not check in!!! And the people walking around....no way!!
Business
2/10
Poor
17 Nov 2023
Cecil
I would not shower there water fixtures dirty and old, mold on shower curtain. The only good thing is they refunded my $75. second day ,because I would not stay there another night
Business_and_leisure
2/10
Poor
10 Nov 2023
Albert

Need new house keepers & TLC

Dirty rooms place needs work lots of things need Major TLC. Rooms inside are bad just dirty mostly bathrooms
Self
2/10
Poor
27 Oct 2023
Jason
Discusting. Bugs all over the room. When i asked for a refund the clerk got upset and declined because i booked on expedia.
6/10
Pleasant
20 Oct 2023
William
It was an average motel with a fair price.
Leisure Partner
10/10
Exceptional
14 Oct 2023
Debbie
Kind staff. Willing to help with late checkout. :)
Leisure
2/10
Poor
08 Oct 2023
Darrell
The Staff was nice and hospitable, and some attempted at modern decor was appreciated. But the workmanship of the finishes was bad. Holes in walls around pipes. Water spots and corrosion on plumbing. Water closet leaked. The refrigerator was....well needs a defrost and cleaning. Floors seemed clean but felt a bit gross.
Leisure Family
2/10
Poor
08 Oct 2023
Kyle
Room was not clean ( dirt on floors & stains on bathroom wall), toilet was leaking during our stay. No bedside lamps.
Although continental breakfast is advertised, it was not available.
Leisure Family
4/10
Poor
08 Oct 2023
Randall
Very run down. Basic basic place to sleep. Will not stay there again.
Leisure Self
2/10
Poor
03 Oct 2023
Verified traveler
The place wasn’t clean and. The sheets had spots on them ,so I cancel my stay and left
Self
8/10
Excellent
24 Sep 2023
michael
The room was decent size however the toilet did not work very well. There were cosmetic imperfections but nothing severe enough to gripe about.
4/10
Poor
17 Sep 2023
Amber
The room we were given has cigarette burns all over the comforters on both beds. The walls were very dirty as well as the furniture, & refrigerator. I found someone elses pills on a computer chair & when we asked for extra towels because we were only given 1 towel set for 3 people, they told us they had none they were all dirty. Super gross.
Leisure Friends
8/10
Excellent
08 Sep 2023
Daniel
The room was clean and updated. The exterior of the hotel needs updating and there was not breakfast as stated on hotels.com. I would recommend it thou for a cheap place to stay.
Friends_and_family Family
2/10
Poor
15 Aug 2023
Melissa
The place is really dirty
Business Family
2/10
Poor
14 Aug 2023
STEVEN

NOT EVEN GOOD

ROOM 247 (OUR FIRST ROOM) DOOR WOULD NOT LOCK, TOILET LEAKED AT FLUSH AND FROM UNDER TOILET, BEADSPREAD AHD STAINS, ROOM NOT REAL CLEAN, HOLE IN THE WALL IN BATHROOM WHERE TOILET SUPPLY PIPE CAME OUT ETC ETC
Friends_and_family Family
4/10
Poor
14 Aug 2023
Matthias
This property was old, poorly maintained, and just overall an experience that was over priced for what I paid. The entire region is over priced, so I can't fault them for being one of the lowest in the region. But I would put the property under immense renovations and they need to put a lot into improving the property. Unless they update it, this will always be a poor experience.
Leisure Family
10/10
Exceptional
23 Jun 2023
Misty
The beds where hard
8/10
Excellent
06 Jun 2023
Manuel
The property outside looks dated and run down, BUT once in our room it had be upgrade with new floors and shower surrounded. The double beds were cleans as well as the floors, toilet & shower, the television is mounted and a lot of available channels with free Wi Fi, the room temperature was set at an inviting temperature not to hot not to cold and the mini fridge & microwave were also a nice addition.

I did not enjoy the tall slender male host. He seemed very uptight and not friendly at all. but once his wife took over my reservation things were processed a lot fast, easier and she was very professional. Also, I didn't like the fact that no breakfast is offered or coffee and no Keurig is available in rooms either.
Business_and_leisure Family
2/10
Poor
05 May 2023
Roger
Didn’t stay there because the desk clerk was unreasonable
Business_and_leisure Friends
2/10
Poor
29 Apr 2023
Amber
Would help if the door in hotel wasn’t broken
Leisure Partner
2/10
Poor
30 Oct 2022
Jerome

Horrible experience

First of all this is the worst experience I've ever had at hotels.com the hotel night in Madison Heights in Virginia was the worst experience I've ever had the hotel front desk woman was so rude I called up a day before to cancel my reservation and they were so rude saying they couldn't do it because I was a couple minutes late on canceling the service I wasted $109 I'll never use your service again
I was told by your website that I would be able to pay for the reservation when I get to the hotel but I was charged today before it before you even got there

Horrible experience at the night in Madison Heights Virginia you should take that hotel off your website

Self
8/10
Excellent
24 Oct 2022
Mark
The Staff was very accommodating and friendly. No Continental Breakfast - No hair dryer - bare basics. Bed was made, but looked as if crumbs had fallen across top.
Leisure Family
8/10
Excellent
17 Oct 2022
Verified traveler

impressed for the price

For the price, I was impressed. The room was clean and comfortable. The staff was very friendly and helpful, from those at the desk to the housekeeping staff. I felt safe when outside the room, and although there wasn't much within walking distance of the hotel, there was a Walmart about 10 minutes up the road and several restaurants within about 15-20 minutes.
Friends_and_family Family
4/10
Poor
12 Sep 2022
Verified traveler
The room was dusty and the floor dirty, the door did not have a chain or bolt lock.
Friends_and_family Family
6/10
Pleasant
21 Aug 2022
eric

Not good, Not bad

I seemed to be in a section that was getting renovated, but not quite done. The lighting was poor.
Business
2/10
Poor
23 May 2022
Verified traveler

HORRIBLE HORRIBLE HORRIBLE!!!

ABSOLUTELY HORRIBLE!!!!

Did NOT stay, cancelled immediately upon arrival!
Partner
2/10
Poor
26 Apr 2022
Verified traveler

NOBODY SHOULD EVER STAY THERE

Very very nasty. I had to get bed changed it was bug in shower. NEVER WILL I STAY HERE AGAIN.
Friends_and_family Family
2/10
Poor
25 Apr 2022
Melissa
BEWARE STAY AWAY!! The pictures of this property are very deceiving!! There was mold on the walls and in the refrigerator and just overall the place was FILTHY!! Spend your money somewhere else!!
Business Self
2/10
Poor
10 Apr 2022
Sabrina
This place is absolutely disgusting. The rooms are small and smelly. There is no food offered. There are no activities in walking distance. There was a septic issue all of the day I was there and so I couldn't flush, wash my hands, or take a shower until Saturday morning. Oh, and when I did go to take a shower, the water initially came out brown and I had to let it run itself out, and there was no shampoo or a hair dryer. The only good thing was the heat was working over time.
Leisure Self
10/10
Exceptional
29 Oct 2021
Ariel

Don't judge a book by it's cover

I stayed a weekend with my 2 kids. The room was clean and the beds were comfortable. The staff was very nice. Tge only issue I ran into was the bathroom constantly smelled of cigarettes becaue although i was staying in a non smoking room the smoking rokms were on the back side of the building. It wont stop me from staying agaun and i plan to soon.
Friends_and_family Family
6/10
Pleasant
06 Oct 2021
Lataimoana
I liked the night auditor when I complained about the room being dirty and the bed linen looked like it wasn’t changed, he tried to switch me around to different room and they replaced the fridge in my room cause my fridge wasn’t working.
Business_and_leisure Family
2/10
Poor
05 Oct 2021
Nathaniel

Unsafe, rundown, and a total disaster. Avoid this.

This hotel was unsafe and shady as could be. The parking lot and exterior was extremely rundown, there were broken down vehicles in the parking lot, and the entire property was dilapidated and not maintained. The front office was fully enclosed in plexiglass and the double doorway breezeway was locked and blocked to the public so you could only enter the breezeway. When we arrived there was a gentleman who appeared to be a homeless drug addict loitering in the doorway being ignored by the only person working who didn't make eye contact with anyone. While I waited I was approached by someone in a vehicle that was continually leaving and coming back, seemingly casing out the parking lot. We never checked in, deciding it was completely unsafe. We opted to drive all night back home rather than stay in this hotel that was already paid for. I still standby that that was the only safe decision. This hotel is where you would go to be robbed, assaulted, or worse. Avoid this hotel.
Business
10/10
Exceptional
29 Sep 2021
Michael

Don’t be a chicken

Great bed, good towels, clean shower and bath area. PS good fried chicken right across the street.
Business
8/10
Excellent
20 Sep 2021
Teresa
Simple, clean room, comfortable bed!
Leisure Partner
10/10
Exceptional
01 Sep 2021
Paul d

Friend people

Very friendly person and clean rooms.
Business
2/10
Poor
15 Aug 2021
Jillian

Horrible motel

The condition of the place is horrible. It was dirty, we asked for a non smoking room and thats not what we got. The room reaked of smoke. The toilet was like one from a public restroom and gross. The room wasnt carpeted, which is fine but it just made the dirt stand out more. The ac wasnt working so the room was beyond miserable. Not a safe place to stay, very sketchy people walking around, drugs. There were burn holes in the blankets and the sheets were extremely rough. Like, i slide my arm under the pillow and got a rub burn on my elbow. Dont stay here. Go further down and find a better hotel
Friends_and_family Family
2/10
Poor
13 Jul 2021
Verified traveler
The property looked nothing like the pictures there was no continental breakfast offered and if it was i wouldn't have eaten it. The bedding was dinghy towels were stained there was a hole in the wall we couldn't set air temperature because there was no knob it had been removed. The place gave me trap house vibes. I will never book here you definitely get what you pay for. It was convenient to the field where my daughter had her softball tournaments and thats the ONLY plus. One more major flaw our toilet kept stopping up!!
Business Family_with_children
4/10
Poor
28 Feb 2021
Verified traveler
Not aesthetically pleasing. Not what we were expecting from the website.
2/10
Poor
22 Feb 2021
Verified traveler
This place had nasty written all over it. Pulled in and looked around and didn’t get out of car. Didn’t even go in to see about a refund. Scary, ooor neighborhood, not well lit and very outdated!
Friends_and_family Family
4/10
Poor
14 Feb 2021
Verified traveler
Thermostat on heat pump was broken, so I had to keep getting up to turn heat off and on to regulate temperature in room.
Business
2/10
Poor
22 Dec 2020
Kim
They have bed bugs I didn’t stay my full day’s there due to that and they didn’t even give me a refund back for the day’s I didn’t stay. I told them that it was bed bugs in there and I even showed them that I caught one he talking about he don’t know where it came from. Do not stay here.
Friends_and_family Family_with_children
2/10
Poor
11 Nov 2020
Deborah

Do not recommend

Killed 2 roaches mildew in bathroom nasty looking
Self
4/10
Poor
18 Oct 2020
Verified traveler
Nothing all rooms are crack head approved .........
Leisure
6/10
Pleasant
16 Oct 2020
Laura

An ok overnight stop

You get what you pay for. Very basic. Ok for a quick night stay, but wouldn't stay more than one night. Clean but shabby. Not the greatest area around the hotel.
Partner
2/10
Poor
12 Oct 2020
Verified traveler

Need a makeover

The room was supposed to be non smoking and it wasn’t. The bathroom wasn’t clean. The refrigerator/freezer had a block of ice in it.
Friends_and_family Family
4/10
Poor
08 Sep 2020
Chris
Paint peeling on bathroom ceiling. Entire wall was stained. No coffee valet. Refrigerator was rusting in multiple places. Microwave was so old it had a mechanical dial timer. There was no breakfast or coffee even though the reservation said a continental breakfast was included.
Leisure Self
8/10
Excellent
03 Sep 2020
Red2roll
We stay here when in the area for work. Good towels
Business
8/10
Excellent
01 Sep 2020
Red2Roll
Good towels. Location is easily accessible to the Lynchburg area
Business
2/10
Poor
13 Aug 2020
Verified traveler
Very nasty hotel everything was old and ran down.
Business_and_leisure Self
2/10
Poor
10 Aug 2020
Verified traveler

NEVER AGAIN

Upon Check In, desk receptionist was rude. Reserved a King Smoking room. He gave me a Double Non-Smoking. Went back to front desk, he said its what I reserved. When I pulled my reservation up, he changed his mind. Gave me a Queen smoking, telling me there was no Kings available and for me to make do. Highly Unacceptable!!! The room reeked of an awful smell, not smoke. The bed and chair as plenty of stains. The pillow cases and towels had nats sitting on them. The nightstand drawer was broken. The mirror hadnt been cleaned. And its still urine in the toilet. Overall, awful experience. Receptionist wouldnt change my room \"bc I already switch twice\".
Partner
10/10
Exceptional
08 Aug 2020
Kimberly

Nice

Nice little hotel. Use often when need to be in town. Have never had any problems. Extremely convenient for our needs.
Business Family
6/10
Pleasant
04 Aug 2020
David
It was old and somewhat run down, but you get what you pay for.
Self
2/10
Poor
25 Jul 2020
Daniel

WORST MOTEL EVER!!!!!!!!!!!!

First, the receptionist was very slow, but accommodating. Key card didn't work very well, the room was so gross with MUSHROOMS growing out of the floor by the bathroom and more flies than a jungle. Blood and feces stains on walls. Although the towels, and bed above average. Dontwaste your money. You will be disappointed unless you're homeless.
Business
2/10
Poor
06 Jul 2020
Jonathon

Worst experience ever!

Dirty, cheap motel. Not a cheap price. Never again
Partner
4/10
Poor
25 May 2020
Verified traveler
Fill up the toilet paper and did not do any room service such as making bed and change towels and stuff at ALL
Leisure Partner
8/10
Excellent
02 May 2020
Tammy
my stay this go around sucked, a motorcycle keep me up half the night, I stay anywhere from one two times a month there and feel I should be compensated for that stay with a free night
Self

Location & surroundings

Knights Inn Madison Heights Lynchburg
3642 South Amherst Highway, Madison Heights, United States

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Knights Inn Madison Heights Lynchburg

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