Name: Super 8 by Wyndham Lynchburg VA
Address: 3736 Candlers Mountain Road, Lynchburg, 24502, US

4/10

Poor

20 Jun 2026

Matthew Alexander

I'm not the type to write a negative review but this place has definitely deteriorated in the past 4 years since last staying here and over the past twenty years of staying here off and on. I even remember when this hotel was originally built and opened. I felt concerned with my safety with some of the people staying here.. or actually living here in what seems long term. This place was rundown. The bathroom ceiling was dripping down water from above and I'm sure with the bubbling of the plaster will need mold mitigation in the near future. There was no one to check us in at the front desk for probably about 10 minutes. I hope this place can remodel and turn itself around. Breakfast was also terrible and all carbs: cereal, stale muffins, bagels, waffle maker. That's it. Sad.

Partner

4/10

Poor

16 Jun 2026

Keith

This hotel has gone down hill and quickly. I stayed there 3 years ago and it was well maintained and clean. Now it is run down. The carpet in my room had stains all over it. I don’t know what it was but it was terrible. The paint was peeling. The curtains had some weird stains all over it. The only chair in the room was a rolling office chair that had a ripped seat. There was a gap in the door to the hall so big you could see the people walking by. It was just all around terrible. The other reviews responses claim they are remodeling but they have apparently been remodeling for almost 3 years! The only 5 stars I will give this hotel is the staff. The young lady at the front desk was super nice and attentive. The staff are so helpful they deserve to be working in a better environment

Partner

4/10

Poor

26 May 2026

Ramona

SHAME on you Wyndham. This property needs a MAJOR OVERHAUL. Room is outdated and smells so musty that I went and bought air freshener and sanitizing wipes. Iron board was broken and only 1 set of towels were provided. Telephone did not work. Horrible conditions!

2/10

Poor

24 May 2026

Unaloto

Don’t waste you time or money. Filthy, smells like cigarettes and there’s roaches

2/10

Poor

22 May 2026

Kevin

Bed bugs

Partner

6/10

Pleasant

22 May 2026

Melody

Surprisingly our room and bathroom were clean. The staff was friendly and accommodating. However the carpet in our room was not and the overall condition of our room and the hotel itself was very poor. I paid Disney price for an old, stinky room because we were in town for Liberty's graduation. The beds were hard with a sheet, no blanket. We couldn't turn the a.c. off or the room would quickly become stuffy and stink. There wasn't an iron (the front desk did locate one) nor hair dryer. They had problems with Direct TV so it wasn't available for awhile.
There is no forcing function for them to improve the hotel because of its proximity to the university so it remains a dump and they charge way more than what should be legally allowed. We think someone was living next door to our room. His room was trashed and we heard a cat. I don't think he was paying the Disney prices. We will not stay at this hotel again. I never thought I'd say in my lifetime that I could not afford to stay at a Super 8.

Friends_and_family Family

2/10

Poor

16 May 2026

Rebecca

Never ever stay here. This place has to be condemned for safety and drug traffic. Super 8 Wyndham corporate I dare you to stay one night. The manager has said in response to similar reviews that deep cleaning and improvements are being done. It’s not true. Best location to Liberty University and such a shame.

Family_with_children

2/10

Poor

04 May 2026

Karl

The hotel room was literally falling apart and was dirty. Dark hallway.

Friends_and_family Family

2/10

Poor

25 Apr 2026

Tim

Didn’t even get out of my vehicle. As soon as I arrived it was obvious that this is not a hotel. It is a homeless shelter. Expedia should be charged for even offering this crack house as an option for lodging. I’d rather sleep in my car

4/10

Poor

03 Apr 2026

Timothy

I learned a long time ago to pay in advance for reservation, or they can get cancelled. This time I traveled with just my daughter, payed for two beds. We got there a little late in the evening and they had our room already chosen. They gave us a single bed. Just because there are two people, doesn't mean they are a couple. I paid for two beds, I wanted two beds. The staff was accommodating though and got us a room with a pull out couch, so good on her. The drawback to that was the room was nasty. The floor had an icky feeling, holes in the curtains/blankets and holes in the walls as unfinished. So it was probably an emergency room. The breakfast was waffles, little bit of cereal, watered down apple juice. I travel quite a bit and been in some dives, I wouldn't go here again. Avoid if possible.

Friends_and_family Family

2/10

Poor

29 Mar 2026

Mitchell

Dirty. Homeless

6/10

Pleasant

23 Mar 2026

Jason

It was ok but was pretty run down. Staff was very friendly.

Self

4/10

Poor

22 Mar 2026

Christopher

Our room had a horrible odor. Smelled of mildew and dirty socks. Room was otherwise clean but smelled like the carpet had gotten wet and was left to air dry in the dark. Stairways and hallways smelled of smoke and had litter.

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

James

The property is in need of updating. The check in staff was welcoming, but the morning staff the next day wasn't as cordial. The room provided a place to sleep for one night, which is all that I really needed. But the carpet had tears/ runs, the pillows were worn out, the veneer on the door to the bathroom was coming off, and the toilet set was broken where it attached.

Family

4/10

Poor

27 Feb 2026

Robin

Tv didn’t work, no coffee pot in room, breakfast minimal, dirty, needs much refurbishing, hallways smelled of marijuana

Family

2/10

Poor

16 Feb 2026

Robert

I would give this zero Stars if I could. I've been to a lot of hotels and this was by far the most sketchy. If you have a student who goes to Liberty, it would make sense to stay at this hotel because it's so close to campus. Don't fall for it! Stay far away from this hotel.

2/10

Poor

12 Feb 2026

Kristi

Room was missing blankets. Room was neglected.. whole hotel needs upgrades . Rooms smelled like smoke. Cigarettes on the carpet in the stairwell. Cleaning staff was very loud in the rooms and hallways ( this was early before checkout)

Friends_and_family Family

2/10

Poor

07 Feb 2026

David

Room was not nice at all

Friends_and_family Family

2/10

Poor

25 Jan 2026

Josh

The clerk at check in was nice but extremely unprofessional answering two personal phone calls while checking me in. I checked in a 9pm and there were bags of linens around the counter because housekeeping was still working. The bed, floor and surface areas of the room were cleaned but the walls, ceiling and windows were horrible. Everything in the bathroom needed major maintenance including the shower valve falling off the wall, the curtain rod was hanging down, the toilet rocked on the floor, the sink was cracked and there was a large unprofessionally done patch in the ceiling that was still leaking. The breakfast was a joke from nothing more than a couple of apples, cheerios, and some sort of pink waffle batter. One of the worst hotels I have stayed in.

Friends_and_family Family

2/10

Poor

19 Jan 2026

Lasandra

The entire building is old and decaying. The second day of my stay, I seen two roaches, plus dead bugs in the window seal. The room smells like smoke, and doo doo. Walking in the hallway, you can smell weed. The company have the audacity to asks the guest to read and sign a paper, which states, if you are smoking in the room a charge of $250 will be deducted from your debit/credit card! Lol the room smells so foul I couldn’t believe they want you to accept the terms. Breakfast? Don’t bother- unless you like sugary cereal, hard bagels and coffee/tea.

Leisure Self

4/10

Poor

15 Jan 2026

Sheryl

The bathroom lock was broken, the guest laundry was out of order, our tv didn’t work, the carpets were stained and had many holes where you could see concrete below it. Our room had obviously not been vacuumed as there were crumbs and wrappers around one of the beds. The lobby reeked of marijuana when we checked in.

Leisure Family

2/10

Poor

15 Jan 2026

Scott

The red flags began when we pulled up to an aging property with no cars in the parking lot. As we entered the lobby we could tell this hotel had seen better days. The lady at the desk was nice and welcomed us. We were given a room on the 2nd floor. As the elevator doors opened we were greeted by a dark hallway with a musty smell. When we entered the room I knew we would not be staying. Old furniture and bed linens. Stained sink; cracked caulk. The garbage can was full. The whole room gave off a \"run now\" vibe. We quickly checked out and went elsewhere. This place needs a MAJOR update to compete with newer local hotels. It's clear the owner has let this property decline.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Shawna

Nice staff
Clean room

Business Self

6/10

Pleasant

31 Dec 2025

Sherri

Staff was very nice. Room could have been cleaner. Found: old Cheerios in the fridge, a dead beetle on top of the bed covers, and a short black curly hair stuck to the remote. Yuck. Won't stay there again.

Friends_and_family Friends

4/10

Poor

30 Dec 2025

Margaret

Bed was very hard. Even with my foam overlay it was still too hard. Like lying on the floor. The ice machine was not working and seems it hadn't been for some time. Still I had no ice. The refrigerator froze my food.

Manager was aware and apologized. Still I had no ice.

Business

2/10

Poor

18 Dec 2025

Donald

- Key cards defective - needed 12 replacements over 3 days
- Continental breakfast - juice machine broken, coffee carafes empty more often than not
- TV remote didn't work; had to change room
- Boogers on wall
- Whining dog in room next door

- Despite these issues, staff was friendly & helpful given the issues beyond their control

6/10

Pleasant

17 Dec 2025

damien

Need to fix the bug problem

2/10

Poor

05 Dec 2025

Michael

We did not stay. It was too dirty. There was water on the bathroom floor. The carpet was not vacuumed.

Leisure Family

4/10

Poor

04 Dec 2025

Tyler

Very slow check in, elevator didn’t work, and there’s a major crack in the tub!

Business_and_leisure Self

6/10

Pleasant

04 Dec 2025

Theresa

not good

Self

2/10

Poor

23 Nov 2025

Sarah

Pro: location. Other than that, this would never be a recommendation. First, we had two keys and only one worked to get in. I went to get the other programmed and she gave me an extra. Now, I had 3 keys and still only one worked. The hotel smelled of Indian food. We were put on the third floor even though the elevator was broken. The hall carpet was filthy and never vacuumed during our two day stay. The same mud/grass was there for both days. The bathroom door was falling apart and held together with red duct tape. The insulation of the door was leaking out the bottom onto the bathroom floor. Because the door was broken, you couldn't close it completely or lock it. The sink lacked a drain stopper. The toilet had a worn wooden seat that you could see the wood through the white. The shelf for towels was missing (holes in wall), and the toilet paper holder was missing the inner roller. The closets and the bed frame was falling apart. They barely have enough bedding to be warm. One bed had two top sheets and the other a sheet and ultra thin blanket. We requested two queens and it looked like two full size beds. The TV didn't work and there was a piece of plywood against the wall. The windows were dirty. The bedside lamp was rusted. The bathroom was lit solely by a very dim mirror. The room smelled musty. The walls of the bathroom were badly scarred and needed redoing. Breakfast was incredibly sparse. If staying in Lynchburg again, this will be the last place I would stay.

Leisure Family

2/10

Poor

19 Nov 2025

Ian

Dear Management,

I am writing to express my deep disappointment with the condition of the room we were given. The space was dirty, the cabinets were broken, and both the beds smelled and appeared unclean. The room was in such poor condition that we felt it was unsafe and unsanitary to stay.
In fact, the situation was so unacceptable that we chose to leave in the middle of the night and drive home rather than sleep at your motel. This is not the level of cleanliness or care any guest should experience.

I am requesting that you address these issues immediately and review your housekeeping and maintenance standards to ensure no other guest goes through the same experience.

Leisure Family

2/10

Poor

13 Nov 2025

Mary

We arrive at the hotel, checked in, and went to our room. It had not been cleaned. The beds had been slept in, there was trash out, dirty towels, and the whole room was a mess. We went back to the counter and two other customers were having the same exact problem. They had no clean rooms to offer us so they had just sent us to dirty rooms. There were no apologies. No pleasantries. Just a disinterested employee talking quietly to another employee. We had to ask for a refund and go find another hotel. I still have not received my refund. Not surprised. This was a terrible experience and I would NEVER book a room here again.

Leisure Family

2/10

Poor

10 Nov 2025

Alejandro enrique

Sucio, NO hacian limpieza de habitacion, habia q bajar al lobby para q te cambien toallas, lleno de cucarachas (tengo videos) NO habia desayuno salvo un termo de cafe y una maquina jugo manzana. He pagado seguro! Como inicio el reclamo?

Leisure Family

2/10

Poor

09 Nov 2025

candice

Water was nice and hot to shower bed was ok but it was dirty. Tv didn’t work my husband messed with it until he got it working. Fridge was dirty. Killed a bug in the bathroom. The breakfast was terrible we didn’t even take advantage of it there wasn’t much there.

Leisure Family

2/10

Poor

09 Nov 2025

Daniel

Just not clean in the hallways, no seat on the toilet

2/10

Poor

08 Nov 2025

Mary

room smelt disgusting, dust on everything, they charged our card 2x after we already paid for our reservation.

2/10

Poor

08 Nov 2025

Tyler

The entire hotel felt neglected. Room was dirty and smelled.

2/10

Poor

08 Nov 2025

Anil

They apologized at checkin for the condition of the hotel and they said it’s under renovation. I didn’t see any construction/repair work going on. Main room light was not working, insects in room and in bed, and holes in bed sheets. Garbage left in elevator lobby for a day and a half. Dingy smell in room.

Leisure Family

2/10

Poor

06 Nov 2025

Jose

This hotel is absolutely disgusting

Business_and_leisure Family_with_children

2/10

Poor

05 Nov 2025

Kyrsyka

I found bed bugs, and roaches ! I have come home with bites everywhere and they refused a refund!

Leisure Self

2/10

Poor

04 Nov 2025

Joseph

Ceiling had 4ft. Crack couldn't use volume on tv, or turn it on. In room coffee maker had no coffee, asked front desk for coffee for the room, an they never did. Bathroom had one towel an one facecloth.the breakfast was terrible. The hotel needs a major overhaul. Everything outdated. They didn't even have a blanket on the bed.

Partner

4/10

Poor

02 Nov 2025

Eric

The room was filthy. There were spiders on the walls and floor. The toilet kept running and the handle in the sink was very hard to use. This place needs a major upgrade.

Leisure Family

2/10

Poor

02 Nov 2025

Amy

We had the ADA room. There was a broken smoke detector, ripped out fan in the bathroom, broken furniture, roaches near the microwave and in the bathroom, fleas inthe bed. There was no comforter, the kighting was very dim. From checkin to checkout I only stayed 34 minutes. The satff was unwilling to process the checkout or take a complaint. I had to escalate it with both Hotels.com and Wyndham.

Partner

8/10

Excellent

30 Oct 2025

Timothy

Great stay highly appreciated and recommended

Business

4/10

Poor

29 Oct 2025

Lauren

Room wasn’t very nice. It was clean, but falling apart.

Business Self

2/10

Poor

27 Oct 2025

Greta

Absolutely gross. Room smelled like wet dog and mold; no blankets on bed; no breakfast as advertised. It had “pay by the hour no tell motel” vibes. Doors didn’t shut properly.

Leisure Family

4/10

Poor

26 Oct 2025

Curtis

Room was clean and was conveniently located to where we needed to go. Check in was relatively easy. Room was in various states of disrepair the ceiling in the bathroom was 1/2 painted and the exhaust fan was missing the cover. The towel rack was falling off the wall. Several rips in the carpet. Jacuzzi area had several broken tiles. The auto temp control and thermostat didn’t work on the AC/Heat. Satellite TV didn’t work. Arm rest on office chair broken off. Room smelled stale. Went to go to breakfast Saturday morning 10/25 4 items Toast, Cereal, oatmeal, waffles. Waffle mix was out. Informed the front desk attendant. Said she would get some more. Waited for quite sometime so we approached her again. She informed us she was working on house cleaning list. After several more minutes we left and decided to go to Hardee’s I had to come back inside as I forgot something in the room. She had just refilled the waffle mix. It appeared she waited until we left to do it. Saturday night sometime around midnight some tried to get into our room. They were able to unlock the door thankfully we had latched the top latch and it prevented them from entering. I’m sure it was a mistake but how did their card work out door?!?!. Overall I would not recommend this a a place to stay.

Leisure Partner

2/10

Poor

26 Oct 2025

E John

Sent a list to hotel. No blanket on bed, toilet kept running, phone not connected, breakfast stopped 1 hr before wuoted time, no hangers, no ice bucket, very poor lighting.

Leisure

2/10

Poor

25 Oct 2025

Richard

3rd party reservation 2x charge me
automatically for changing credit cards.
Nice attendant backed that out for me
( Never using 3rd party reservation system again—second time same problem)

Door key cards constantly needed resetting

Tv never fixed during 2 night stay
Freezer box filthy
Something slug on walls and ceiling never cleaned
No cups of any kind in room
Room smoke alarm outdated past service life

Bathroom
Fan not working
Light not working (very dim light)
Towel racks broken/ collapsing
Conditioner but no shampoo

Nice service staff but place was a wreck.

Business_and_leisure Family

2/10

Poor

22 Oct 2025

Sandra

I was bitten by something at this motel I left ,the stay was for 7 days on about the 4day I was bitten on my legs , i showered and continued on because I was there due illness of family, the next day I woke up to bites on my neck, I had staff take a picture and went to front desk immediately and ask what should I do ? He said leave I did and called Expedia and they offered me a refund for 5 days,

Self

4/10

Poor

21 Oct 2025

Michael

The proprietors clearly only care about one thing: saving themselves money. They do not care at all about the customers' experience at all. Example: the rooms are equipped with small coffee makers, however the hotel DOES NOT PROVIDE ANY COFFEE PACKETS TO BE USED IN THEM - How ridiculous is that??!!! Why? Because the coffee packets would cost them some MONEY. The hallway floors are absolutely filthy; had not been vacuumed in a long time and had not been cleaned probably ever. Breakfast was a total starch-fest except for a few hard-boiled eggs. Ironically, the cleaning staff is quite good. However, their hands have clearly been tied by the stingy owners. You can only do so much on a shoe-string budget.

4/10

Poor

19 Oct 2025

Tyler

They gave me a key to a room that wasn’t clean. Breakfast was limited to 2 brands of cereal and GV muffins. Staff didn’t seem to know what they were doing. Dirty inside and outside around. It’s okay if you’re looking for the cheapest deal.

Leisure Pet

2/10

Poor

18 Oct 2025

Paul

Roaches in the room, bathroom door falling apart, inadequate bedding )thin sheet and no comforter), tv remote broken, dirty and poorly managed

Business_and_leisure Friends

6/10

Pleasant

18 Oct 2025

Jesse

It was overall pretty well

Just a dated hotel

6/10

Pleasant

18 Oct 2025

Harold

There was nothing on Breakfast bar but cereal, the bed had nothing but a sheet so luckily the heating worked so I could stay warm. TV didn’t work.

Friends_and_family Family

2/10

Poor

17 Oct 2025

Erica

Room was dirty sheets were not clean only two pillows on bed wash clothes were dirty

Self

2/10

Poor

16 Oct 2025

Kari

Our stay was impossible due to the disgusting sanitary conditions. Our first room (#104) smelled like 50 cats using the same dirty litter box. A worker convinced the man at the desk to give us a new room (#120). The new room smelled like smoke and strong chemicals/sprays. Our other room on the 3rd floor had not been cleaned, it had a dirty towel, garbage, and food smeared on the wall. The entire building reeked of smoke, chemical sprays, and there was garbage in the hallways. We all felt dizzy, nauseous, and had headaches within 15 minutes. We were told we would be refunded our money. It has been 6 days and we have not been refunded our money. We were in Lynchburg for our son's wedding, but we chose to sleep in our car rather than stay at this hotel.

Friends_and_family Family

6/10

Pleasant

16 Oct 2025

Lori

The stay was ok. Our room keys stopped working after we went to dinner. There was no coffee for breakfast. The room was relatively clean but in poor condition. The second door lock didn’t work. We were only given one set of towels for 2 people.

Friends_and_family Friends

4/10

Poor

14 Oct 2025

Sylvia

The beds didn’t have any blankets only the very thin bedspread. After going to bed and having to get up to go to the bathroom I turned on the light and there were cockroaches everywhere! I didn’t get any sleep because I feared that there were bugs everywhere and it was so embarrassing to have a friend with me.

Friends_and_family Friends

2/10

Poor

12 Oct 2025

Ryan

They checked in our reservation to someone else so check in was a mess and room keys never worked.

2/10

Poor

11 Oct 2025

Josiah

I did not eat any of the food there. The overall condition of the property was rundown, and the rooms were in poor condition. The room had a terrible smell and I felt uncomfortable sleeping on the bed as things seemed dirty in general. Would not recommend staying here.

Business Self

2/10

Poor

11 Oct 2025

Darnell

It is the most disgusting place I have ever stayed. Two of the rooms had bugs in the bed and we cancelled those rooms and 4 from our group went and found another hotel. In my opinion this place should be shut down until excessive cleaning and upgrades are made. I had 18 women from my church and it was very disheartening to me and the group. I will NEVER come back to this establishment. The only plus was Winston the desk clerk. He was very friendly and so apologetic. If the health department investigated it would be shut down NOW!

Friends_and_family Friends

10/10

Exceptional

03 Oct 2025

Amy

Winston was awesome and the hospitality was great

Leisure Family

2/10

Poor

26 Sep 2025

Lauren

The hotel did not look like it did in the pictures online. Everything looked dirty, the smell was terrible! I asked for a refund and thankfully I was able to find another hotel at the last minute!

Business Family

2/10

Poor

26 Sep 2025

Andrew

We checked out as soon as we saw the rooms. Dirty

2/10

Poor

23 Sep 2025

Faith

Worst hotel experience ever!
When we arrive I told the lady I was checking in under my name and she said nooo we don’t have a reservation for you, I said yes I have the confirmation here, she then told me no again, she acted as if she wasn’t even going to check! She then searched me by my ID and found my reservation….. the Elevator was broken so we had to walk 3 flights to our room, the carpets were absolutely disgusting, the hallways smelt awful. The tv in the room did not work, along with the bathroom light and the light over the bed. We had absolutely no towels in our room. It was such a bad experience to have on the night of our wedding, definitely considering it was $150 for the night 😡

Partner

2/10

Poor

22 Sep 2025

Juan

When we entered our room it had a musty smell. The TV did not work because there was no direct tv box. Front desk said they had to wait for another room to check out so they could swap it out. We left for dinner and when we came back we noticed they had not installed it. I went to front desk and they handed me the box so I could install it myself. I was unable due to missing cables. At this point I noticed the door would not latch and the frame around the door was coming apart. I went to front desk so we could change out rooms. Again this other room also smelled musty. Doors on the side of the hotel don't close posing a security threat. The elevators was not working and the stairwells were filthy some stairs even covered with vomit. Management was indifferent to our concerns. Worst experience ever. We even spoke with two other couples that were checking out at the same time and they had just as bad of an experience.

Leisure Family

2/10

Poor

22 Sep 2025

Kara

Although the check-in staff was super nice, the facility itself was truly terrible. We ended up checking out and leaving within an hour due to the horrible mold, mildew, rust, and dirt.

2/10

Poor

22 Sep 2025

Kim

Our room was filthy, as was the rest of the hotel. We ended up booking another hotel and leaving.

Leisure Family

2/10

Poor

21 Sep 2025

Jody

This place is absolutely disgusting. The owners should be ashamed of themselves. No towels,no toilet paper,smelled awful,bad lighting, the man at the front desk was awful. When we told him about bugs in the room he tried to hand my son a can of bug spray. My ceiling was falling down the floor had weak spots the sink leaked the air condioner was loud. The elevator didnt work and we were on the 3rd floor. This place should be condemned.

Leisure Family_with_children

2/10

Poor

21 Sep 2025

Becky

We expected better from Super 8

The only nice things about our room were clean linens and a new lighted bathroom mirror. The black microwave door handle was repaired with white epoxy, an outlet plate was missing, the shower curtain was old, the bathroom doorknob was loose, the curtain had a big hole in it, the carpet had a big sticky spot. The hotel elevator was broken and the stairwells were greatly in need of vacuuming. The landscaping out front was full of cigarette butts. The front desk ladies were pleasant but not very available. We were glad to find a place to stay by Liberty University so we could see the footballl game, but we will avoid staying here in the future and caution others.

Friends_and_family Family

4/10

Poor

21 Sep 2025

Vianca

Property was very outdated, dirty room, smell, and had roaches. Room did not have nightstands nor lamps, location of the hotel is ideal for visiting family and friends of Liberty University. This can be a great hotel to stay at due to the location. Major renovations is highly and greatly needed.

Leisure Partner

2/10

Poor

20 Sep 2025

Derek

Awful stay at Super 8

This hotel is old, dirty, uncomfortable, with bad customer service. There was a big blood stain on the rug. The room smells like smoke. The bed was uncomfortable and I got a backache from sleeping on it. The bathroom has a filthy bath chair, broken light, outlet hole and broken toilet paper dispenser. No towels or shampoo and nothing was done for us after we requested repeatedly. Breakfast has not much of anything. The gym was awful, 3 out of the 4 machines were broken and the door was busted. To say the least, we won't be coming back.

Business

2/10

Poor

20 Sep 2025

Nakita

I had a really bad experience starting at checkout, however I will say that the staff is very friendly and only tried their best. That said, moved rooms due to the first rooms condition and toilet issues. Second room wasn’t very clean as well, the second bed was broken. We didn’t have any towels too. I went to the local Walmart bought sheets, a blanket and towels for our stay and roughed it out. The cherry, I was awaken at 8 AM by Staff attempting to enter the room?? Why?? Don’t worry I asked and they said, “we thought you checked out .”
I packed up and left soon after.

Business Family

2/10

Poor

10 Sep 2025

Lasandra

A hole in the wall. The only reason I stayed there was due to the affordable rate. But should have known with affordable rates, it was going to be a dump. The elevator has been out of order for a year now. The thinnest bed linen with cigarette burnt stains and other stains that I assume couldn’t come out from washing the sheets. I was on the second floor and had to make several trips to grab my items, since the elevator is broken. I can tell ppl that is hard on their luck, are staying there, like it’s a home for them.

Leisure Self

2/10

Poor

31 Aug 2025

Verified traveler

Never again

If we had not checked in so late at night we would have found another place to stay. The elevator did not work. Ok. The stairwell was covered in trash. First room was infested with bugs and had an odor. Second room had sheets and one set of towels. No blankets. We did not request any because the front desk staff was already agitated and we did not trust that there would be clean blankets. We slept in our sweatshirts. No one walked on the carpet without shoes. Never again.

Friends_and_family Family

4/10

Poor

31 Aug 2025

Howard

.

Leisure

2/10

Poor

18 Aug 2025

James

Took a while for anyone to show at the front desk in the afternoon. Checked in and went to my room. The bottom of the bathtub was completely covered with 1 inch hair where somebody was given a hair cut. There was an empty condom wrapper on the floor next to the bed. Only one towel left in the bathroom. The tv did not work. The coffee maker was missing the basket and the pot. Etc, etc,etc....

Business Self

2/10

Poor

18 Aug 2025

Christa

We do NOT recommend!!!!!

We do NOT recommend Super 8 in Lynchburg!!
We had to check in a little later to our room because we had been working, it was about 11pm. The room I had originally booked online they no longer had, so they gave us a different room, which was fine, no big deal. But when we got to the room, there were NO towels, NO blankets on the beds, just sheets (and they had stains & hair on them), a couple sheets of toilet paper left on the roll, trash on the bathroom floor, used q-tips on the floor and in the window sill. The TV was on when we walked in and things were just not clean or tidy, it felt like someone had been taking their lunch break in the room or something. My husband went to the front desk to ask for towels and blankets, they didn’t have any!! So the girl pulled out some sheets from somewhere and said here you go. With that my husband asked if we could be moved to a different room or get a discount on our stay, the girl said they don’t give discounts and if we want a refund we need to leave. We had booked this several days before and had tried every other hotel in the area, but every other hotel was booked, so there was no other place for us to go!!
It as a really bad experience and a very bad nights sleep!

Business

2/10

Poor

17 Aug 2025

Verified traveler

Dirty

Requesting a refund please the hotel was dirty, carpet stained, sink broke, sheets dirty, crumb and toe nail clippings on carpet and elevator was out of order. Vomit in the stairway

Friends_and_family Family

2/10

Poor

17 Aug 2025

Camille

the door to our room was propped open when
we got to it. the couch was FILTHY. Board was falling out from

2/10

Poor

17 Aug 2025

Raul

Extremely dated, dirty and smelled really bad. Nothing seemed clean. Only positive was location to Liberty, but I would never stay here again, I'd rather drive an extra few minutes.

Leisure Self

4/10

Poor

16 Aug 2025

Stephanie

Underwhelming to say the least

Upon arrival, I was dismayed by the smell in the stairs and second floor hallway, as well as the condition of the carpeting. However, once in the room I could tell that there had been some renovations completed to the room (not the bathroom - which was not clean). The furniture appeared to be updated and the air conditioning was working well. The other positive aspects were that the water pressure in the shower was very good, there was no concern with hot water, and the shower head was a good height. However, there was only one towel in the room, which had 2 queen beds and had been reserved for 3 people. When I went to the desk to ask for towels I was told to stop back later because they needed to be dried. (When I did come back they were not ready). The television did not work. I reported it at the front desk and said we were going out and asked for it to be addressed. When I returned 3 hours later the lady at the desk told me she had just texted maintenance. No one ever came to fix it. (Note - the person in line behind me said hers was broken too). As we were getting into bed we noticed there were no blankets on either bed and only a fitted sheet on one of the beds. I walked back to the front desk (elevator was broken) and was given one blanket and told they did not have any more. The lady at the desk responded politely yet indifferently. I don't expect much at hotels such as the Super 8, but basics such as towels and bedding are expected.

Friends_and_family Family

6/10

Pleasant

15 Aug 2025

Daniel

You Get What You Pay For

Well, here's the deal - you definitely get what you pay for. Sometimes you get lucky...this was not really one of those times. It's a Super 8 - so, you roll the dice. My personal experience was a comfortable bed, sheets were clean. Pillows were fine. The room was non-smoking, but it definitely had a stale smoke smell to it. I had the window cracked open most of my stay to air it out. The desk chair was a curved wooden chair, but the \"back\" was cracked where it curved to the \"seat\"...so if I had leaned back, it would have snapped off. The TV didn't have any legs - it was just sitting on the table leaning against the wall (I never turned it on). The AC was loud, but very effective. The bathroom... Well, the toilet needed to be cleaned. It wasn't terrible except for some \"matter\" on the front rim (not sure how it got up there). There was a hair in the sink. The water pressure was \"so-so\", and probably the worst was that when I got in the shower and pulled the curtain...it appeared that someone had possible run out of toilet paper at one point and used the edge of the shower curtain. As I was already in, I kind of \"looped\" that section out of the tub and took my shower. Overall...\"it was a room\". I have learned my lesson for this particular hotel and I will not be staying here again. Unless they improve their standards to ensure cleanliness...and maybe not a broken chair, I couldn't recommend staying here.

Self

2/10

Poor

15 Aug 2025

Elizabeth

Run don’t stay

I would have rated this place lower if that was an option. From the moment you drive in you realize it may have been a mistake. Building is in need of serious repairs: carpeting, elevator inoperable, dirty walls, floors, noTP holder, the smell in the room was indescribable, safe didn’t work, security doors that didn’t work and others just propped open with rocks. The sound of people screaming at others with “colorful language” just terrified me / my daughter.

Do not stay here unless you grew up in the projects…

Friends_and_family Family

2/10

Poor

15 Aug 2025

Donald

Disgusting

2/10

Poor

14 Aug 2025

Michael

Could possibly be the worst hotel out there. Everything is dirty. Food left in microwave from previous guest. Mold on shower curtain and walls. Carpet not vacuumed anywhere in the hotel. Carpet torn multiple places. Hole in bathroom door, TV leaning on wall since legs were broken. Towel rack loose and rusty… I could go on. Do not come here.

Leisure Family

2/10

Poor

14 Aug 2025

Erin

We had to leave—no toilet paper, no towels and no blankets.

2/10

Poor

14 Aug 2025

Joseph

Hotel was extremely dirty and had a terrible odor. Smoke detector was missing from the room ceiling and the door closer was also broken (missing) from the room door.

Friends_and_family Family

4/10

Poor

13 Aug 2025

Bobbie Jo

Rooms stink like smoke, bathroom is discussing!!

Leisure Family

2/10

Poor

13 Aug 2025

John

Elevator was broken, lobby restroom was out of order, room was filthy, carpet hadn't been vacuumed, stains on sheets, hairs in the bed along with other dirt that i have no idea what it was, fridge was frozen over and had a container of leftover food still in it. I think all they did was make the beds, didn't change bedding. So gross. I threw the key cards to the desk clerk and walked out. Horrible!!!

2/10

Poor

03 Aug 2025

Loval

Had dog boo boo in my room horrible and my kids was with me 😔

Leisure Family

4/10

Poor

03 Aug 2025

Phillip

Sheets on bed were dirty in one case and the others were just worn out. Had to get a bed spread from front desk. On edge of Liberty campus.

Leisure Pet

2/10

Poor

22 Jul 2025

Christopher

Bonafide Fleabag

This motel is disgusting: the entire carpet and tile bathroom floor were sticky. The room had a bad smell. The bar and hangars were missing from the armoire, the smoke detector was missing from the ceiling, the smell of weed wafted through the hallway, I could hear the person in the room above pacing the floor all night, and the hallway and stairs carpets were very filthy. The toxic air in the room gave me a headache and bad feeling in my lungs. I could smell its aroma in my car for hours after leaving.

Business

2/10

Poor

19 Jul 2025

Mike

Very close to Liberty Univ. But was in bad shape

6/10

Pleasant

14 May 2025

ef

Kayla checked us in, she was very nice. However, the elevator was out the whole stay. Our TV was prompt up on the desk and didn't have a proper remote. There was no smoke detector, no cover on the vent in the bathroom. The flooring had a sinkhole that I almost tripped over. I came for my daughter's graduation. The free breakfast ended by 9am. The location was great. But for the price I had to pay, I don't think I should of had any issues

Leisure Family

4/10

Poor

10 May 2025

Laura

The elevator didn’t work. The hotel smelled like people were smoking in their rooms. There were no blankets and the only light in the bathroom was a dimly lit mirror.

Leisure Family

2/10

Poor

10 May 2025

Verified traveler

A terrible place to stay

Dirty broken sink lights didn’t work elevator broken dirty coffee pot with mold in it musty stinky room long black hair in the bathroom trash was never emptied in the room asked for room service never got it breakfast the refrigerator. Everything was frozen yogurt butter milk was frozen dirty kitchen.

Friends_and_family Family

2/10

Poor

26 Mar 2025

Darby

Worst Hotel I’ve ever stayed at.