Name: Tropicana Laughlin - A Caesars Rewards Destination
Address: 2121 S Casino Drive, Laughlin, 89029, US

Tropicana Laughlin - A Caesars Rewards Destination

Laughlin - NV · United States

100 reviews shown

4/10

Poor

24 Jul 2026

Thomas

Go to Vegas…. This place reeks of cigarettes.

4/10

Poor

24 Jul 2026

Cheryl

I didn't like no valet no bell hop the carpet by the dresser you soak and wet leak some where.The man at the bar was very rude.My girl friend stood there for over 15 minutes trying to get A drink and A soda for me.He told her she had to wait till the people at the bar played the games at the bar.It was just not A great experience. I was very disappointed I have gone to Laughlin many times and never encountered A trip this poor.

2/10

Poor

24 Jul 2026

Stephanie

We had a terrible stay the management was not accommodating. The room were not properly cleaned. The ceiling of one of our rooms fell down during our stay.
We not be returning.

2/10

Poor

24 Jul 2026

Debbie

Room is very old and outdated. It also smelled really bad.

8/10

Excellent

23 Jul 2026

Kevin

The tropicana is in need of repairs and updating. Carpets are old and tattered.

8/10

Excellent

23 Jul 2026

Oscar

Nice hotel for the family, hits the sweet spot in regards to price. Wish some of the rooms were more modern

8/10

Excellent

23 Jul 2026

Hector

Parking is fine. Pool was Great
Room was good not great but clean.

2/10

Poor

23 Jul 2026

Stephanie

The rooms are very dirty and out dated. The toilet backed up and the water went on to the carpet they didn’t switch my room which was very unsanitary, that was the first night there. The hot water didn’t work and the light in the restroom stopped working we had to take showers in the dark . I can keep going smh

8/10

Excellent

23 Jul 2026

Carla

Staff were great getting us checked in fast, the room was clean and comfortable.

10/10

Exceptional

22 Jul 2026

Martha

Casino was update it looks nice rooms are still the same from years back front desk not as friendly the price was decent missed the good all days at this place

10/10

Exceptional

22 Jul 2026

Rosa

Everything was excellent, from the check-in process to the check-out. The room was exceptionally clean. There are two minor suggestions for improvement. In my opinion, the television was quite small, and the windows offering an outside view were somewhat cloudy. Although I only stayed for one night, I believe addressing these two points would be beneficial. As I mentioned, these are simply my personal preferences. Nevertheless, my overall stay was truly fabulous.

10/10

Exceptional

22 Jul 2026

Alwyn

I love this place no complaints I would come back again

6/10

Pleasant

22 Jul 2026

Wayne

Stayed one night. Room was cool, clean and quiet. The casino itself was a bit of a disappointment. There were no live table games besides the hybrid craps.

10/10

Exceptional

22 Jul 2026

Jesus

Good amenities

10/10

Exceptional

22 Jul 2026

Joliene

Everything is good rooms were clean and beds were good. but they need to make up grades and put fridges in all room. Unfortunately my room didn’t have one and the ice maker on my floor was broken. The elevators were a nightmare on Friday and Saturday long lines only 2 were working. Other than that it wasn’t that bad for price.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

It was a good stay!

Family

10/10

Exceptional

21 Jul 2026

Jose

Casino floor seem empty

Family

8/10

Excellent

21 Jul 2026

Karla

Self

4/10

Poor

20 Jul 2026

Kevin

Check in awful! Put me in wrong older and cheaper room. When finally got to right room, there were no clean towels. Took hours to get fresh towels and the gentleman in housekeeping had a major attitude! No decent place to eat on property. One positive, bed was comfortable.

Partner

2/10

Poor

20 Jul 2026

Corina

Staff was very friendly and helpful. Unfortunately room was so old & dirty.
The light bulbs were missing in the room & shower was moldy. Toilet seat was stained and nasty and the carpet was all taped up with duct tape. Would never stay here again.
My canopy was also stolen from my truck

Family_with_children

2/10

Poor

20 Jul 2026

Sonia

Rooms and bathrooms were very dirty when called housekeeping for towels took three phone calls to get an extra set of towels and then they acted like they don’t have any messages . Bathroom floors were very dirty and the tub was black looks like it wasn’t clean

Partner

10/10

Exceptional

20 Jul 2026

Guadalupe

Limpio, buen servicio

Family_with_children

6/10

Pleasant

20 Jul 2026

KARLA

We booked a deluxe room, it seem very generic. We told the front office the air conditioning wasn't cooling properly Friday afternoon. We check out Sunday and the air conditioning was never fixed. The room was warm.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

ARTHUR

the beds were too soft

Partner

2/10

Poor

19 Jul 2026

melissa

If you’re looking for an outdated 90’s Great Wolf Lodge, this is your place. No A/C in the casino and kids run the halls all night long. I assume parents leave the kids while they gamble. This casino/resort needs some serious love. Also, anyone can get in the hotel guest elevators. It felt very unsafe.

Friends

10/10

Exceptional

19 Jul 2026

Jennifer

Clean employees are nice. Parking is simple. Elevators are fast.

6/10

Pleasant

19 Jul 2026

Joanna

The room was clean. The bathroom was dated. The staff were all friendly. Parking was good

4/10

Poor

19 Jul 2026

Vicki

Our room on the 5th floor was very dusty

Friends_and_family Family

4/10

Poor

19 Jul 2026

Monique

First room the carpet was wet so I asked for another room, the front desk sis not apologize or anything. Second room the restroom floor was sticky, by that time I was in a rush to be at dinner so I did not call back and complain.

Self

10/10

Exceptional

19 Jul 2026

Lorraine

Tropicana never disappoints, clean rooms, friendly staff, we need more towels for our stay, within 5mins of our call we had them.

Family_with_children

10/10

Exceptional

18 Jul 2026

Steven

No further comment

Business

10/10

Exceptional

18 Jul 2026

Wilmer

Everything was great

Family_with_children

10/10

Exceptional

18 Jul 2026

Todd

Nice place to stay

4/10

Poor

17 Jul 2026

Mayson

The tropicana used to be my go to hotel whenever I stayed in Laughlin. Never again….the room smelt awful and there was no towels or soap. I also wanted to add an extra night to have more time out there but the young man at the desk was very off and made it too difficult. I ended up going over to the Golden Nugget for the remaining days. 1 Star hotel & staff

Partner

10/10

Exceptional

17 Jul 2026

Javier

Loved it

Partner

10/10

Exceptional

17 Jul 2026

Jennifer

Easy to get to check in was smooth happy employees

Self

10/10

Exceptional

16 Jul 2026

Carina

My nephews said pool was closed on a very hot day and staff didn’t know why it was closed and were rude to them. Didn’t think that was very friendly nor helpful.

Family_with_children

10/10

Exceptional

16 Jul 2026

Juan

Muchas gracias por todo esperamos volver pronto bendiciones de mariscos Meza

10/10

Exceptional

16 Jul 2026

Elizabeth

Amazing

Family_with_children

4/10

Poor

15 Jul 2026

Jose

Checked in and given room on second floor. Walked with luggage and heard water dripping in the bath tub. Popped the stopper up but the water did not drain as fast as needed. Returned to front desk and requested another. Was given another room without pushback. This next room was on the 21st floor. Walked in and unpacked. We soon found out this bath tub was not draining fast either. Repacked our things and returned to the front desk again. Manager told me there was one other person who had the same issue in another room. We were issued our third and final room for our trip. The morning of our last day, the toilet overflowed. Booked Tropicana for several years and never had this happen. Don’t think I’ll book this hotel again next year. You must know the staff at the front desk and room service were very helpful and understanding. This was not their fault. This is disappointing as it is not what it once was.

Partner

6/10

Pleasant

15 Jul 2026

Misty

My room A/C was broken. Our floors Ice machine was broken. Our toilet in our room kept running water.

Friends_and_family Family

2/10

Poor

14 Jul 2026

Rubi

They were not helpful. I kept asking for a manger and they ignored me. They messed up my reservation and chamged the name on it. They over charged my card. It was my first time there and my last.

10/10

Exceptional

14 Jul 2026

Lina

We had a great experience, restroom were a little dated but overall great.

Family_with_children

2/10

Poor

14 Jul 2026

Janett

The room was bad the sealing from top of the shower was falling off ..the fridge smelled, the cabinets didn't close right..idk they need fix te elevator didn't have casino button on one side the hallways didn't have AC ..the pool was closest staff where rude w bad energy.

Family_with_children

2/10

Poor

14 Jul 2026

christina

The sink was clogged and there was black hair on tube walls of the shower, Tropicana was just a dirty hotel.

Friends

6/10

Pleasant

14 Jul 2026

Carlota R

Room phone never worked housecleaning never cleaned room or shower drain no refills on coffee no new towels

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Consuelo

Staff was very pushy about up selling rooms. I asked for connecting rooms and I was charged an xtra fee. I traveled with my son who is autistic and needed the accommodations and they still up charged my stay. I will have to think twice before I book there.

Family_with_children

10/10

Exceptional

13 Jul 2026

Gary

Staff was friendly

Family_with_children

10/10

Exceptional

13 Jul 2026

Michael

Casino has a lot of upgrades.

Friends

10/10

Exceptional

13 Jul 2026

maria

Keept up the good work parking was great. Customer service nice and professional.

10/10

Exceptional

13 Jul 2026

Jesse

Clean room

Family_with_children

6/10

Pleasant

13 Jul 2026

Thomas

Wasn't aware you had to request for room to get cleaned. Called g o extra towels when we arrived at our room. They never came. Made the request the next day waited 1 hour and no towels. Called a second time and towels finally got delivered after 30 minutes

Family_with_children

6/10

Pleasant

12 Jul 2026

Joana

Está Es la primera vez que el cuarto no estaba muy limpio que digamos . Anterior mente a estado mejor !!!! La televisión cada rato se quedada sin señal.

Family_with_children

8/10

Excellent

12 Jul 2026

Ursula

The toilet in my room flooded. I couldn’t get facility maintenance on the phon to assist with the plumbing. Placed on hold three times for more than 10 minute before I was finally told it would be better to just go down to the front desk to request help. At the front desk the lady was very short with me as u explained my issue. WOW!

Partner

8/10

Excellent

12 Jul 2026

Flor

Electric outlet in restroom did not work. Our Room also did not have any towels when we arrived and had to call room service to request some for my room.

Family_with_children

6/10

Pleasant

12 Jul 2026

Rosa

Family

4/10

Poor

12 Jul 2026

Daisy

The upkeep of the location is more like a Motel6 or BestWestern. Outdated decor, paper thin pillows & blankets. Dirty walls, lime & calcium all over the shower head, the towels in my bathroom were dirty and had grease-like stains.

Loud guests in surrounding rooms were drunk and obnoxious, arguing and slamming doors. I wasn’t surprised to see security at their door in the morning. I wouldn’t stay there again.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Maria

Todo el personal muy atentos y muy Amables lo que no me gusto esque al entrar al cuarto un poco mal olor de Encierro

Family_with_children

10/10

Exceptional

11 Jul 2026

Jose

We were not happy with our room so they gave us a better room. They were very helpful. Excellent service! We love it there.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Ana

Toilet was slow to flush

Partner

6/10

Pleasant

11 Jul 2026

Armando

None

Self

2/10

Poor

11 Jul 2026

Natividad

The service I received was excellent, and I was very happy.

Family

10/10

Exceptional

11 Jul 2026

Glenda

Todo muy bonito más una señora maria que nos ayudó como yegar a los cuartos muy amable lo recomendaría todo está muy cerca me encantó

Partner

4/10

Poor

11 Jul 2026

Laszlo

We had King bed, and my husband and I rolled into the middle hole of bed. We had to secure pillows in the hole of bed to stay put while sleeping. Awful! Bathroom shower doors were not on track when we got into room, so water poured all over floor. After 2 showers a piece on day 2 my Husband had to take time to get the doors fixed.
When flushing toilet the pressure was bad slow at times water rises & we had to turn off water behind toilet a very touchy toilet. When brushing our teeth everyday we would have a FULL to the top of sink of water with floating toothpaste. It took forever to go down as well as washing hands. King bed has only standard pillows. We booked our room almost a month in advance and was told by front desk Talon we’d get a call (he put us on list notated our room account) when a roll away bed became available because people were checking out and also the following morning a call as a lot of people were checking out. We were there 3 nights NEVER got a call or even a courtesy call saying hey we’re still working on it as the days were going by. This was even brought up because we called prior to arriving and they notated our account we want a roll away bed. We arrived way earlier to check in and of course there is no roll away beds. The first girl tried telling us roll away beds can’t be brought up to the East rooms.Which was NOT discussed when we called hotel reservations.Talon said they’d call because it wasn’t a problem for east rooms. Not professional!

Family_with_children

10/10

Exceptional

11 Jul 2026

Jeanette

Great place

Partner

2/10

Poor

11 Jul 2026

Rosalinda

Expedia was amazing. Excellent customer service. Tropicana room service was horrible. Asked for towels , asked for a clean room never showed up in a four day stay. Bartending staff was very rude. First time at this casino/hotel. I wish I had a better experience..

Family_with_children

6/10

Pleasant

11 Jul 2026

Hugo

No refrigerator. No safe.
Clean but nothing extra.

Friends_and_family Friends

4/10

Poor

11 Jul 2026

William

We reserved a double queen bed room...we went to check in,on time, and was told they only had a king bed available...the front desk staff acted like it was no big deal.we had 3 in our party and they said it was big enough for 3! We went to the room,1 set of towels no toilet paper..dirty room..awful..we will not be going back!

Family

2/10

Poor

10 Jul 2026

Rosalinda

First time in Laughlin with not a good experience called room service multiple times. Never got my room cleaned or any clean towels on a 3 day stay.

Family_with_children

8/10

Excellent

10 Jul 2026

Rafael

The hotel rooms are outdated. It feels like stepping back in time to the 1980s because of the decor.

The beds were comfortable, the shower wasn't the best, and the dining options were minimal. Valet parking is only available till a certain time.

The cigarette smoke within the casino triggered my asthma, and I had problems breathing throughout the five-day stay.

We will probably stay at a different hotel when coming back to Laughlin.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Stella

A lot of trailer parking.

Family

6/10

Pleasant

09 Jul 2026

Paula

Clean and stocked rooms withOUT mini fridge or microwave!! Be mindful and plan to spend $40 on a small decent cooler or spend more on the restaurants/stores food and drink. There are deals for food IN the hotel restaurant, however, read the fine print (by one meal-get one for $1)! I brought the cooler home as luggage!! Duct tape or ratchet strap it closed. The Auqarius has a nice menu in their restaurant (across the street). Three fulls meals with drinks for $20!!
The staff was very friendly and knowledgeable about the area.
The pool has movie nights and it’s spread out, so the little ones won’t bother the adults, if they stay at their end. There are not kids toys at the pool but you can bring your own, respectfully.
The valet was closed for most of my stay and the carts were NOT readily available. Be prepared and give yourself extra time.
Overall, the price point was excellent through this platform! About $150 for 3 nights

Family_with_children

10/10

Exceptional

09 Jul 2026

Carol

Had a great time

4/10

Poor

08 Jul 2026

David

Overall stay was pleasant. Couple of issues for me were the room I stayed in at the promenade tower was a little dated. Also room cleanliness was not great.

I did have what I felt was an unenthusiastic staff member working the connivence shop.

The casino floor was pretty good. Nice spread of games and bars. Carnegies Cafe was really good. Good simple breakfast.

Friends_and_family Family

2/10

Poor

08 Jul 2026

Jose

No comments

6/10

Pleasant

08 Jul 2026

Jose

The bathroom was filthy of hair

2/10

Poor

08 Jul 2026

alma

No shower Curtain no house keeping

8/10

Excellent

07 Jul 2026

Scott

Didn't get my deposit back

Partner

6/10

Pleasant

07 Jul 2026

Gaudensio

It was not as clean as it should be for what I paid for

Family_with_children

2/10

Poor

07 Jul 2026

Natalie

They changed my room during check in without letting me know I booked a smoking double queen but they gave me a king handicap room, then the tub was clogged and would flood with water, the bed was horrible and hard then house keeping wouldn’t service the room I had to keep calling, not to mention that a boy pooped in the pool so it was closed off, it’s unfortunate we had intentions of having a good time

Friends_and_family Friends

2/10

Poor

07 Jul 2026

Grace

No refrigerator, mind u i need to store my meds, no microwave bedding smelt like they were not clean only got 2 towels, toiletries had to be asking for extra for next day... constant banging on wall. We arrived Tuesday early hours did not ask for housekeeping(to clean room)until Thursday, came back to room later that evening it was not done i had to request again and finally came inn friday!! Overall bad service, never again! BasicTv channels u would think they'd have best of the best being Vegas.. SMH!!

Partner

10/10

Exceptional

07 Jul 2026

Juan

Great vacation experience

Partner

2/10

Poor

06 Jul 2026

Edwin

Service was bad the rooms wore dirty no good costumer service

Family_with_children

6/10

Pleasant

06 Jul 2026

David

Spent hours in line to get on elevator to go back to our room
Tiny pool
$“resort fee” added at check in on top of room price.
yet the pool was closed due to someone 💩in it !

Never again Tropicana never again

Friends

8/10

Excellent

06 Jul 2026

Bobby

Was certainly better than average, but not worth the $259 per night price tag! Welcome to gouging on the July 4th weekend, I suppose! Free parking was a bonus!

Friends_and_family Family

2/10

Poor

06 Jul 2026

Beatriz

I was very disappointed with my stay at the Tropicana Laughlin Hotel. The property felt old and poorly maintained, but the biggest issue was that our bathroom flooded. Dirty water backed up into the bathroom, creating an unsanitary and unpleasant situation.

It took the staff far too long to respond, and when they finally did, the only solution was to wipe up the water with towels. There was no proper cleanup or reassurance that the issue had been fully resolved. Unfortunately, the hotel was completely sold out, so we were unable to move to another room.

In addition, the elevators were extremely slow. They took a long time to arrive, close their doors, and travel between floors, making it frustrating to get to and from our room.

Overall, this was a very disappointing experience. I expected much better service and maintenance from a hotel. Based on my experience, I would not stay here again and cannot recommend it to others.

Family_with_children

4/10

Poor

06 Jul 2026

Jessika

I had book the room that said 2 queen beds or one king size been. Unfortunately we were only given one bed and and the other person had to sleep on the floor. We tried letting the front desk staff and I was advised that there was no more rooms available.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Roberta

- Old and dirty , no refrigerator or ice makers working . Had to go up to different floor level . Had to wait n line literally to get on elevator to go to room . Pool closed due to ? Bathroom were disgusting . Bed mattress were not firm and solid. Not worth the expensive rates . Plus view of dirty old parking lot with strangers walking around .

Family_with_children

2/10

Poor

06 Jul 2026

Kolby

Friends

10/10

Exceptional

06 Jul 2026

Maria R

Excellent service,amazing customer service

Family

4/10

Poor

06 Jul 2026

Veronica

Our room was not serviced due to the busy holiday weekend, we had to wait almost 24 hours to get clean towels and trash bags after calling 4 different times. Sink wouldn’t drain and the shower needs to be upgraded.
They started us $20 a night to upgrade our room to a nonsmoking room, but we didn’t get an option or warning during booking.

Partner

6/10

Pleasant

05 Jul 2026

Ricky

The room was nice and clean and spacious.
But the reception and wifi was terrible. So if you plan to not use your phone or anything this is perfect.
Also the elevator scam is ridiculous. 30+ minutes for elevator then its crowded. They need to offer stairs to go up, but theyre all locked from the outside unless you catch someone going out.

Self

6/10

Pleasant

05 Jul 2026

Stephanie

Outlets were loose in the room and my blow dryer didn’t work. Carpet was dirty

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Olga

Muy bonito todo

Family_with_children

10/10

Exceptional

05 Jul 2026

Charlina

Clean affordable rooms

Partner

10/10

Exceptional

05 Jul 2026

Jon

It's great. The In-N-Out next door is there affordable and walkable

Friends_and_family Friends

2/10

Poor

05 Jul 2026

Kenneth

The room was dirty, there was a bug stuck to the wall that someone before us must have smashed it with their shoe and it’s never got cleaned up. The shampoo, conditioner and body wash was out in the containers in the shower. Shower curtain was stained and dirty. I will never stay at this hotel again.

Family

8/10

Excellent

05 Jul 2026

Jose

N/a

Family_with_children

6/10

Pleasant

05 Jul 2026

Maria

It’s convenient, spacious but requires some upgrades