Name: Edgewater Casino Resort
Address: South Casino Drive, 2020, Laughlin, 89029, US

6/10

Pleasant

04 Aug 2026

James

Pillows were dirty but they did bring us new ones pretty quick. Room was ok but next time I will stay somewhere else

6/10

Pleasant

03 Aug 2026

Jaquel

Did not want to help with all of our luggage, bags etc to the room, but wouldn’t let us use a cart on our own. Then tried to charge a fee that was not disclosed up front.

10/10

Exceptional

03 Aug 2026

Maria

The room was clean. The bathroom needs brighter lights.

10/10

Exceptional

03 Aug 2026

Lilian

Hotel muy limpio la habitasion espaciosa . Confortable ,

10/10

Exceptional

02 Aug 2026

Janell

Room was clean, casino floor was clean

2/10

Poor

02 Aug 2026

Sandra

This is, by far, the worst place I have stayed. They nickel and dime you for everything. There is no refrigerator in the room. The food was horrible except for the great restaurant on the river level (and that was not Dennys). Even Dennys was a 2 at the most for breakfast. The rooms are worn. Our AC did not work properly either. You could put it at 85 and it would cool the room to 68. I recommend checking out the other hotels

2/10

Poor

02 Aug 2026

Briseida

Worst experience! First walk in the room reeked of smoke and was not cleaned properly. The shower was clogged and water would not drain called and they said maintenance would come to fix and no one came because it was not fixed. Rooms were not cleaned during stay. When checking out they were charging me a smoking fee. I don’t smoke they claimed alarms spiked 3 times I was hardly in the room to begin with and why didn’t anyone come to check. They took off the charge this time and gave me “warning” don’t worry never coming back. The staff can be very rude and condescending

10/10

Exceptional

02 Aug 2026

Maria D

Housekeepers very helpful

10/10

Exceptional

02 Aug 2026

Jennifer

Nice place

8/10

Excellent

02 Aug 2026

Fernando

Cold AC in room

8/10

Excellent

02 Aug 2026

DIANA RAE

Busy busy river weekend but everyone was nice n pleasent

2/10

Poor

02 Aug 2026

Caroline

I understand it’s a casino and down stairs people can smoke but the nonsmoking rooms smelled so bad like marijuana. And then they try to charge you for smoking in the room. The beds in the room were broken and they were at capacity so they couldn’t change us rooms. The morning valets were extremely rude. The night valet Aaron was amazing and extremely helpful and the room cleaner Raul or Paul I can’t remember which one it was amazing as well. I will never stay at this hotel again

10/10

Exceptional

02 Aug 2026

Juan

Always enjoyable.

10/10

Exceptional

02 Aug 2026

DENNIS

The check-in process was very quick and the staff was very nice. This was a good stay. Thanks

8/10

Excellent

01 Aug 2026

Armando

River view with nice cold AC.

Decently clean room.

Valet,bell service was great.

6/10

Pleasant

01 Aug 2026

Claudia

The casino was fun at night. Everything was cool. The room was ok except we found the sink full of sand or dirt. We didn’t have time to notify the hotel since we only stood one night.

8/10

Excellent

01 Aug 2026

Sydney

It was good.

2/10

Poor

01 Aug 2026

David

The place was dated

8/10

Excellent

01 Aug 2026

Elizabeth

Todo estuvo bien tanto la limpieza como el personal, solo se tardaba mucho el elevador

6/10

Pleasant

31 Jul 2026

Samuel

Place was very old and dated.. rooms felt like i needed to go to the DR after. They offered a bus ride to the event which was great. But the bus drive left us to walk on the way back from the event.

4/10

Poor

30 Jul 2026

Brianna

Bad Customer service at hotel check in.

10/10

Exceptional

30 Jul 2026

Clark

All good

6/10

Pleasant

30 Jul 2026

Floyd

No table games

8/10

Excellent

30 Jul 2026

James

The track for the shower door was extremely gross, black mold.

4/10

Poor

30 Jul 2026

leanne

Na

2/10

Poor

30 Jul 2026

Gerardo

There was bed bugs. Woke up inching and scratching. And so was my baby

6/10

Pleasant

29 Jul 2026

Tania

It’s an older hotel good and clean rooms, good amenities but it smells like cigarettes

8/10

Excellent

29 Jul 2026

Santiago

It's okay

6/10

Pleasant

29 Jul 2026

Terry

Babies allowed swimming pool

8/10

Excellent

29 Jul 2026

Oscar

Ok

2/10

Poor

29 Jul 2026

Verified traveler

Hidden fees after checkin

2/10

Poor

29 Jul 2026

Samantha

No microwaves or fridges in room. I think all staff who helped me for the overnight felt irritated to help. Front desk agent was helpful. Other than that nope. Next morning as we’re getting ready housekeeping banging on door like they were the police, we were standing in front of door and announced give us a minute and she still opened the door. I asked her what time was check out she said 11am. It was only 10:15am.

8/10

Excellent

29 Jul 2026

Juliana Garcia

The room was clean.

10/10

Exceptional

29 Jul 2026

Javier

Very nice an clean place, an also very spacious

6/10

Pleasant

29 Jul 2026

Tracy

Property and room were dirty.

10/10

Exceptional

29 Jul 2026

Pauline

I’ve been going to Laughlin and we always stay at the edgewater nice place good price and great staff.

Friends_and_family Family

6/10

Pleasant

28 Jul 2026

Trini

.

10/10

Exceptional

28 Jul 2026

Sondra

The room was clean & the bed comfortable. Food at P.Ts was very good & I won't a little jackpot -- made it even better

8/10

Excellent

28 Jul 2026

Hector

Free parking

2/10

Poor

28 Jul 2026

Dariane

The first room they put us in was an old tower with an outdated room. The AC didn’t work and it was 120 that day so there was no cooling off. Called the front and they said they would send someone up to check it, didn’t so i called again and then they asked if i wanted to switch rooms i said yes. Switched to the new tower for a better room when they brought the keys ups to our room i asked if the other side would stay cool and i was told yes. The tower we were in is old and outdated and they don’t rent the rooms out unless they have to. So we got a new room in the Sedona tower and it was freezing all night. Although we went from a 2 queen bed room to a 1 king bed room i didn’t even care. When i booked online i paid $103 deposit, and then owed $293 at the casino. When i checked in i had to pay $340 and when i went to check out i was told another $189 was due. Absolutely ridiculous i will never be booking a room at the edge water again! I also haven’t gotten my deposit back either and it’s been a few days so we’ll see what Happens! Prices absolutely ridiculous for such a run down old hot casino!

10/10

Exceptional

27 Jul 2026

Marco

Ok spot

10/10

Exceptional

27 Jul 2026

Tina

Great view from room window.

8/10

Excellent

27 Jul 2026

Sergio

Cool place to stay, reasonable price for everything.

6/10

Pleasant

27 Jul 2026

Lorna

Room was clean. No refrigerator in the room, just seemed outdated. It was hot during my overnight stay and the humidity in the room was something else. I was on the 7th floor.

6/10

Pleasant

27 Jul 2026

Jose

for $140 dollars a night I expected a little more for the money. Rooms a little old and beat up. We couldn't get a bell boy, and we weren't allowed to borrow the luggage carts.

10/10

Exceptional

26 Jul 2026

Brenda

Room was cool upon arrival. It was nice and clean.

4/10

Poor

26 Jul 2026

Verceller

The floors were dirty, and they held $320 deposit even after I paid on Expedia. It took a week to get the funds released back.

2/10

Poor

26 Jul 2026

Cheryl

Worst hotel we have ever stayed in! Our rooms were disgusting (Cheetos on the floor, cobwebs, handprints on the mirrors, dresser/tables not wiped off). The elevator situation was the worst! Longest wait, all elevators were full. We had to ride one up just to go down to the lobby. The front desk staff told us they do not have late check out, and the lady was extremely rude about it. The only good thing was the bell hop (very helpful and friendly). You couldn’t pay me to stay at this hotel ever again!

10/10

Exceptional

26 Jul 2026

Jesus

Rooms where perfect!!!!

6/10

Pleasant

26 Jul 2026

Teresa

Ok

8/10

Excellent

26 Jul 2026

Alvin

The room was clean and everything worked as it should.

4/10

Poor

26 Jul 2026

Nancy

The ac didn’t work I called the front desk and they return my call at 1:30 am I was sleeping so didn’t answer after that we never got a phone call or a follow back call we got no room service no toilet paper no clean towels the house keeping never came by our room I will never be staying there again horrible experience

10/10

Exceptional

25 Jul 2026

Edwin

Cool and big spacious room I really enjoyed the shower how powerful it was , only down side is I found some leftover trash under the ac and on tue restroom

Friends_and_family Family

8/10

Excellent

25 Jul 2026

Abdullah

N/a

10/10

Exceptional

25 Jul 2026

Crystal

…….,…,,,,,,,,,…….,,,,,,,,,,

6/10

Pleasant

23 Jul 2026

Ernesto

Unfortunately we found bedbugs in our room. Place was ok other than that

10/10

Exceptional

23 Jul 2026

Rachel

Geoffrey, at the front end check in desk very nice and helpful great service Geo.

8/10

Excellent

23 Jul 2026

Cynthia

Fun time overall

8/10

Excellent

22 Jul 2026

Linda

The only thing I felt like we dealt with was the cleanliness of our room the walls and lamps and all wood areas were very dusty, and you can see all the dust on the carpet considering the carpet is very dark. We have medication’s and the rooms do not have refrigerators. The bathrooms definitely need some upgrading their old little moldy and dingy. The casino part was very nice. The bar area the pool and we would stay there again actually. We really enjoyed the adult pool time at night and letting us customers take our beverages there. Bartenders were very helpful for food and good drink drinks. Love your donut shop!

6/10

Pleasant

22 Jul 2026

Rusty

When I checked in, they charged my credit card 200 dollars...they explained 51 was for resort fees and the rest would be returned upon checkout. I was skeptical and it has been almost a week since I checked out and the 150 still has not been credited to my account....a hold is normal for hotela, this place operates differently. Hopefully my money shows up soon!

8/10

Excellent

21 Jul 2026

Celsa

Exciting hotel & casino with tasteful restaurants.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

channing

It was good service

10/10

Exceptional

21 Jul 2026

Yvette

The hotel rooms were clean. Staff was polite and courteous and helpful. Casino was nice. Pool area was nice chairs were metal and a little hot. Nothing to towel couldn’t take care of. Overall day was great.

Partner

10/10

Exceptional

21 Jul 2026

Evelia

Wonderfull would stay again

8/10

Excellent

21 Jul 2026

Jose

Hotel room seen like it was not clean for days. Dust all over appliances and furniture

Family

10/10

Exceptional

21 Jul 2026

Jose

Everything was good

Friends

10/10

Exceptional

21 Jul 2026

Anemarie

I loved the Dj at night I can’t say there was something I didn’t like

Partner

6/10

Pleasant

20 Jul 2026

Daniel

Rooms were very run down looking. We were placed in \"older section\", that was an understatement.
Still waiting for our security deposit to be refunded.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Norma

Juana my housekeeper was the very best at what she does the room was excellent with its cleanliness great job.

Family

10/10

Exceptional

20 Jul 2026

izabeLLa gLoria

staffing can be non polite & non friendly. front desk @ checkin can be non patience & not serviceable........ in exception to VALLET personal, (very nice people) ......other than that. excellent ambiance with customers staying.

Friends

8/10

Excellent

20 Jul 2026

Veronica

Muy bien el cuarto limpio solo en la noche no ay donde sacar a los nińos

Family_with_children

10/10

Exceptional

20 Jul 2026

Jesus Mario

No tiene refrigerador

Family

2/10

Poor

20 Jul 2026

Adam

Charged me $500 for “smoking” in the room. I don’t smoke and there is an entire casino where you can smoke in the same building. Will never stay again.

Partner

4/10

Poor

19 Jul 2026

Brenda

The bathroom looked like it hadn’t bent cleaned since 1992. There was a broken piece of glass on the bathroom floor and what might have been mold in the shower. The smoke from the casino was coming through the bathroom vents.

Partner

6/10

Pleasant

19 Jul 2026

Amber

We stood there because my first choice was unavailable and Expedia was able to find availability there with short notice. Upon arriving everything seemed well until then night after when our room was not cleaned and the toilet was clogged. I stood there with my family including two minors and they still put us in a smoking room. In addition to that there were bugs inside of the swimming pool. I don't know what kind of bugs they were but they looked a bit like swimming cockroaches overall the facilities seemed pretty decent and the staff was okay but I personally probably would not stay there again

Family_with_children

6/10

Pleasant

19 Jul 2026

Rafael

The air conditioning in our room wasn't working the very first night, it was fixed the next day. My husband and I were looking around in the gift shop the second day in the morning and were locked in. We were able to get out, but none the less we were locked in.

Family

10/10

Exceptional

19 Jul 2026

Amber

Clean Hotel, the slots paid me, comfy bed

Partner

6/10

Pleasant

19 Jul 2026

Roberto

Room didn't feel clean and beds were uncomfortable.

Family

8/10

Excellent

19 Jul 2026

kishan

When I checked in, line was empty, so that was quick.
Room was fine, booked a king, got two queens, so that's whatever.
Room was ice cold, that was nice.
Beds were comfortable.
View was nice. Toilet was wayyy too low, for a child size.
Sink was slow to drain...

Friends_and_family Friends

8/10

Excellent

19 Jul 2026

Adrian

The staff was helpful

Family_with_children

2/10

Poor

18 Jul 2026

Francisco

The smoke alarm went off in my room and i kept calling front desk to send someone to turn it off and it took 40 minutes for someone to show up

I was told the smoke alarm went off because of the humidity in the room- -

Partner

8/10

Excellent

18 Jul 2026

Nancy

Do not check ou at check out time! The wait for elevators was over an hour! They are full and you have to wait. We ended up taking stairs but if you have coolers and stuff to carry you will have to wait! Horrible!

Family

6/10

Pleasant

18 Jul 2026

Jessica

Sink in one of the two rooms got clogged and \"fixed\" then ctayed clogged. The toiletries they offer all ran out on different days and staff seemed irritated they had to replace them one four different occasions over a six night stay. The rooms were dusty and had hair balls on the ground in one room. The check in person was very quick but abrupt. Because we had two rooms my husband and I each had to check out a room and she seems irritated we had to wait for him to drop the car with the valet. One of the valets at night was kind of a jerk when we didn't stop the car where we were supposed to even though the three other valets told us to pull around to the front instead of in the valet line. The DJ on Friday night was positioned where people were dancing and completely blocking the stairs/escalator to the downstairs bingo room and restaurants.

Even with all of that I would recommend the hotel for price and convenience.

Family_with_children

6/10

Pleasant

18 Jul 2026

Gene

Restroom smells like sewage

Partner

8/10

Excellent

18 Jul 2026

Patryna

Check in Staff was friendly, room was clean, but there was some construction hindering walking pathways. The amenities were overcrowded in the pool & hot tub area. The restaurant was clean & nice, but under staffed.

Partner

6/10

Pleasant

18 Jul 2026

Kitty

The casino has been remodeled so I thought the rooms might be as well. I was mistaken. The air conditioning was not working in many of the hallways. I had to pay $10 for a small bag of potato chips. Disappointed.

Self

6/10

Pleasant

17 Jul 2026

Cynthia

Everything was good overall, but the elevators were horrible! Waited about 30 minutes to get an elevator, not cool.

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Heidi

It’s a normal casino not many slot machines, go to Aquarius if you want to gamble. The room air conditioner was not working and it took over an hour to get some towels. Otherwise you can say it was just a normal day! Ohhh and eat early all the cafes close early

Family_with_children

4/10

Poor

17 Jul 2026

Monica

I've been at Edgewater. Before, but this time, they made many mistakes i have booked 2 rooms, one of them. I had plumbing issues. Which day fix right away? But what I didn't like that. My cards didn't work on both rooms twice. And I added another day, I had to go down and my room was not booked coming back from the river, I had to go back and forth to get the room and pay another deposit. We go in a budget, at least I do. And I wasn't in my budget, or my time edge waters off my list for sure. And i've been going over twenty five years to laughling as a family vacation

Family_with_children

2/10

Poor

17 Jul 2026

Aileen

Wrapping up my stay here today, thank goodness. This has been by far the worst stay of any hotel I’ve been in, and I’ve stayed at the pioneer! First and foremost, getting in touch with the front desk is literally impossible before your stay. The “valet” isn’t so much of a valet, although there was one gem who looked to be Indian or Mexican…hard to tell because he was wearing a black face mask, (smart guy). Then, without warning we were charged 500!!!! Because our daughter snuck a vape into her room and took a drag off it several times. Now not only do we need to deal with a kid vaping, but we also need to come up with an extra $500 somehow, which will be difficult because the rooms may be cheap but nothing else is! The absolutely INSANE amount of money the steakhouse charges for sub par food and slow, awkward service adds up quickly, and I ended up regretting my decision to eat there after spending $330 for seriously the worst ribeye I’ve ever had. The keys can’t hold a programming to save a life, the place is in literal shambles, with filthy everything incl rooms. The pool was always packed with 0 seats, and the excuse for an arcade was a total ripoff even when the games worked, which many of them didn’t. Add to that the fact that EVERYTHING closed at 10:00 except Dennys, and EVERY AREA was severely understaffed. The poor workers were literally sweating as they ran to keep up with even the easiest crowd. Never again.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Dean

The casino floor seemed like it had almost no air flow at all and waiting for the elevator was a hot mess. The room was basic at best with no fridge either. Staff was great to bring us new towels quickly! However, we chose a non smoking room but when trying to check out was hit with a 472 dollar extra 3rd party fee for smoking. I fought it and had it removed after speaking with the manager. Very disappointed in this hotel stay!

Family_with_children

4/10

Poor

16 Jul 2026

Cindy

Are A/C in casino was hot and hallways to room.
Property's is showing it age in the rooms and hallways. Tub was new but shower head was broken - when taking a bath the shower was on extreme hot water

Hotel txt me at 730 in morning to check out in line - 8:00 in morning maid knocked our door are you checking out!

Family

6/10

Pleasant

16 Jul 2026

charles

Great River view bar

Partner

6/10

Pleasant

16 Jul 2026

Winona

The room we had was outdated, the bed had a dent in the middle, uncomfortable, there was dust and con webbs on the lamps. For being one of the best hotels. The room was okay

Partner

10/10

Exceptional

16 Jul 2026

Michael

The only difficult part was when the elevators were not working we had to go to the casino floor using the stairs from the 12th floor.

Family_with_children

10/10

Exceptional

15 Jul 2026

Rosalee

spent a few days at the river and the casinos! super fun and blackjack tables were hot! fun time would like to come back!

Friends

10/10

Exceptional

14 Jul 2026

Miguel

Buen servicio

Partner

10/10

Exceptional

14 Jul 2026

Dorothy

The rooms were clean and great and smelled fine. Two cons Water pressure in shower was extra strong but better than low I suppose. And the elevators could use an update little dingy and funky.

Family_with_children

8/10

Excellent

14 Jul 2026

Karen

The 2 older women working have a bad customer serves

Family_with_children

6/10

Pleasant

14 Jul 2026

Racheal

Elevator wait was long and checkout to get the elevator was 1 hour. Rooms do not have USB ports for charging, need updating. When I called and inquired I was transferred from one desk to another and given different directions. Not helpful at all.

Partner