Wimbledon

United Kingdom , London
LONDON, Worple Rd, 78
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50 reviews shown

4/10

Poor

08 Mar 2026

Stephen

Stayed here multiple times over a few months and not had an issue until last week, I was in room 8b and got chewed up by bed bugs!!

Self

10/10

Exceptional

21 Dec 2025

Tudor

I did not have breakfast

Friends_and_family Family

2/10

Poor

17 Dec 2025

Philip

Everything was lacking .

6/10

Pleasant

02 Nov 2025

Ian

Decor is tired. Certainly not elegant as it says on advert.

4/10

Poor

30 Oct 2025

andy

Not clean & shower only seemed to give freezing cold water.
Would not recommend

Partner

2/10

Poor

27 Sep 2025

Mark

Definitely not worth the money. Got bitten to bits

10/10

Exceptional

26 Sep 2025

Tarina

Nice staff great jotel, i will stsy again rhanks

Leisure Self

6/10

Pleasant

10 Sep 2025

Jamie

Poor hotel

Took nearly 40 minutes to get into the hotel, despite online and confirmation confirming that check in was open until 8pm (I arrived at 6pm)
In the end the manager got a resident to let me in and pass me my key.
Extremely poor
Then hurried out of my room just after 10:30am despite check out not being until 11am!
Little things, however they add up

Business

8/10

Excellent

07 Sep 2025

Lina

Excellent for a one night stay

Clean and comfortable room, walking distance from the train station and High Street. It was only a one night stay and it fulfilled its purpose easily. The bathroom had a very good shower and basin. Suitable parking and wifi. The only negative was that there was only towels for one person and two of us were staying the night.

Friends_and_family Family

8/10

Excellent

26 Aug 2025

Kenroy

It was a most enjoyable stay.
There was a problem I reported it, it was sorted straight away, an apologise was given to me, what else can I ask for.

Self

10/10

Exceptional

16 Aug 2025

Wendy

The Beds were really comfortable the room was lovely

Friends_and_family Family

6/10

Pleasant

10 Aug 2025

David

Tired and Old

Disappointed with room which had a musty smell and had not been cleaned properly. ( very dusty ) Also loose tap fitting. Basically the room I stayed in was tired and needed refurbishing.

Self

4/10

Poor

06 Aug 2025

Diana

No one around to check in. Wet towels left on the bed. Only 1 towel left for a double room.
Wouldn't recommend the service.
All in all poor

Leisure Partner

8/10

Excellent

16 Jul 2025

George

Spacious clean rooms

Good location for Wimbledon. Good for a couple of nights stay. Very little interaction with staff, although it was not needed.
Room was spacious.

Partner

8/10

Excellent

10 Jul 2025

GLEN

Nice hotel, helpful staff

Nice hotel, good location. Very helpful staff.
10 mins to town, 30 to Wimbledon tennis.

Partner

8/10

Excellent

10 Jul 2025

Jane

We could park all day to attend the Wimbledon championships no problems at all. Room clean but could do with refurbishing. Would call it a guesthouse not a hotel but very good all the same

Leisure Family

4/10

Poor

06 Jul 2025

Catherine

The location was good and a short stroll to shops, bars etc. The area feels safe and is residential. No parking space in car park when we arrived. Rang the bell several times and then had to phone a number to be remotely let in . The room was very dated and in need of some TLC. We slept ok and the bed was comfy enough. The shower trickled and was cold even after letting it run for a good few minutes. It was more like a 1970s bed and breakfast than the elegant boutique hotel it was described as. We had expected it to be better than it was.

Leisure Partner

2/10

Poor

23 May 2025

Ana

Terrible uncomfortable bed, broken toilet seat and a noisy dripping shower all night. Not recommended at all.

Business Self

4/10

Poor

01 Apr 2025

David

Poorly run Hotel

Nobody on reception at check in, had to wait until the cleaner heard the front door to get in,
No staff there at all
Breakfast advertised but nobody there to cook it
Broken toilet seat, shower held together with duct tape
Nobody there at check out
Not an executive room, a very old very small wooden table and chair, pillows that hard could hardly sleep.

Business

4/10

Poor

30 Mar 2025

Linda

Nothing

Business_and_leisure Self

6/10

Pleasant

23 Mar 2025

David

It is too noisy because the property is located on a bus running road.Or in the other way you may say it is convienence to access.

Leisure Partner

6/10

Pleasant

17 Mar 2025

Verified traveler

Shower had no pressure, towels are cheap quality. No reception and the only way to communicate with anyone who worked there was to call their phone.

Friends_and_family Friends

6/10

Pleasant

28 Oct 2024

Kevin

It's ok and that's all

No one on reception when I arrived. Hotel was definitely not boutique. Everything was just ok.

Business

8/10

Excellent

14 Oct 2024

Lesley

Bonus parking

Was a very convenient location with parking which was a bonus. Room was clean and adequate.

Partner

2/10

Poor

08 Sep 2024

Tanya

I booked this hotel for two nights and only stayed one. It was not clean or comfortable. Very noisy staff at 7am, no blackout curtains and my mum got a rash. We are not sure what caused it. Just a disappointing horrible experience.

Leisure

8/10

Excellent

31 Aug 2024

Christine

Good place to stay and clean. The staff was very responsive and helpful for our late checking in. We only got 2 towels, but there was 3 of us, so one of us used the hand towel since no one there at the front desk to ask.

2/10

Poor

27 Aug 2024

Alex

Bed bugs in both rooms i stayed in

6/10

Pleasant

26 Aug 2024

yordanka

Noisy when guests going to their rooms, think walls and doors

4/10

Poor

11 Aug 2024

Christina

Everything was broken, from the lamp to the blinds to the shower head. There was no hot water. The property is very tired and run-down. Wide gaps between the window frames and the glass. Fine for a brief trip, but certainly not in winter.

8/10

Excellent

25 Jun 2024

carol

Didnt like no-one at reception when we arrived. Just a phone number but we had no phone contra t yet as wed just arrived. Otherwise well located

Business Friends

4/10

Poor

24 Jun 2024

Carl

Stayed here last week and on first impression everything was good including free parking which was a big bonus.Rooms are a good size and reasonably well appointed,tube station is approx a 10 minute walk away as is the town proper.Here is where my rating comes from.On Tuesday morning I awoke with several bites on my arms and hands and after doing a little research discovered that they were down to bed bugs.I phoned the off site manager who moved me to a different room on a different floor and when I woke up Wednesday morning I had been repeatedly bitten again.I eventually gave up and tried to sleep in the arm chair fully clothed but this did not work and then I actually saw a bug crawling across the duvet which I photographed.I feel as though I had to leave this review as a warning to other people as no one should have to endure this.

Business Self

8/10

Excellent

19 Jun 2024

Agis

It was alright
I would probably come back

Business Self

2/10

Poor

14 Jun 2024

angus

No hot water in room so cold shower in morning

10/10

Exceptional

25 May 2024

Matthew

Nice stay

Very pleasant room with nice shower room and comfortable bed.

Friends_and_family Family

10/10

Exceptional

09 May 2024

Teresa

Highly recommend very nice staff room very nice and cosy

Friends_and_family Family

4/10

Poor

27 Apr 2024

Verified traveler

Don’t bother.

When I arrived I was let in and given keys by the cleaner. When I went to the room there were no towels or hairdryer so I had to go and find someone to give me these. The blinds in the room are missing loads of slats so the street lights come in all night and as soon as the sun rises in the morning the room is light. There was also dust on a lot of the surfaces. All in all, the room and service felt shabby and uncared for. For about £10 more I could have stayed in the travel lodge down the road, and I really wish I had.

Self

10/10

Exceptional

25 Mar 2024

Des

Good location

Leisure Partner

10/10

Exceptional

03 Mar 2024

Neil

Great little hotel.

Leisure Self

10/10

Exceptional

19 Feb 2024

Jacqueline

I liked the decor more characterful than a chain.

Leisure Self

6/10

Pleasant

24 Jan 2024

Mazhar

Poor

I travel for work so naturally stay in hotels. I have also stayed in some guest houses, so my openion is that this property is closer to an average guest house but without a human touch. Below are some but not all of the issues

No remote, TV had the visible cables coming and going
No bedside charging points
One doble socket for charging, one was tempramental.
Mattress too soft, I prefer medium or hard

Overall, not very comfortable.
I have added few pictures .
Positive: Free parking included

Business

6/10

Pleasant

26 Nov 2023

Tracy

Property very dated and old. Noisy. Bed uncomfortable. Bathroom cold and shower luke warm

Partner

2/10

Poor

12 Oct 2023

Cristian

Itchy

Cold shower water. Left the towels on the floor to be replaced and found the same ones in the wardrobe . I got itchy from the bed.

Business

4/10

Poor

13 Sep 2023

l.b.kennerley

Faulty Towers

More faulty towers than, boutique hotel!

Business

10/10

Exceptional

17 Aug 2023

Karen

Lovely and clean, friendly staff would definitely stay again

Leisure Partner

4/10

Poor

07 Jul 2023

Julian

Tired and poor breakfast

Room was ok. Breakfast was very poor. Another guest sent the toast back as it had mould on. Just after we were also served toast with mould. They obviously did not through away the whole loaf that was past its sell by date. I reported this the next morning before we sat down for breakfast. He apologised and offered me a part refund for the breakfast , which I accepted. What he did not do is check the kitchen did not repeat me being served mouldy toast that morning.

The coffee was also instant (no filter coffee). Not what I would describe as an \"elegant, boutique hotel\" as it claimed outside.

At £210 + £30 for a double, even in Wimbledon fortnight should include a non-mouldy breakfast and real coffee.

Friends_and_family Family

10/10

Exceptional

23 Jun 2023

David

Good little hotel for an overnight visit to London. Room was spacious and clean, comfortable bed (bathroom a bit more cramped, but good shower). Parking available, and currently outside the ULEZ, then used tube and buses to get around.

Leisure Partner

6/10

Pleasant

18 Jun 2023

Susan

The bed was very comfortable, but the tap was hanging off the bathroom sink and the wardrobe door handle broken. But staff very nice

Business Partner

6/10

Pleasant

09 Feb 2023

Joseph

Did not give poor review but was disappointed first hotel via Hotels.com which was unmanned arrived late afternoon no answer when rang bell rang nigh phone and was remotely let in and instructed how to get key, never saw anyone during stay got up went to get breakfast 7.45 again not a soul about if detail was on website at least I would’ve been prepared, room fine parking good few cars on but in morning just mine?

Business

4/10

Poor

03 Dec 2022

Verified traveler

Arrived late and very tired after a 12 hour shift. Room looked clean but basic. Pulled back bed sheets to check and also checked pillows. All looked okay. Was woken at 2am by some kind of whining sound that went off about every 2 mins for about an hour. Then became aware of something in the bed that turned out to be a bed bug. After this i decided to leave the hotel. I was booked and paid for 2 nights.

Business

6/10

Pleasant

17 Nov 2022

Frederick

The English Breakfast - cereal, juice, hot beverage, toast, 2 eggs, bacon, 2 sausages, beans - was very good value at £10 per day.

The hotel is within walking distance (for a 67 year old) to the Wimbledon Tube station, The Broadway (shopping district), Wimbledon Common and the High Street in Wimbledon Village.

The major drawback was BEDBUGS - I killed 11 of them over 4 days, some of them leaving blood stains on the bedding. I left notes for the maid about the situation but she didn't pass them on to management. When I told management of the problem just before checking out he was upset that he hadn't been told about the situation by the maid and refunded me £40.

The room needed minor repairs to some of the fixtures - i.e. door handle on wardrobe missing a screw, sink faucet in bathroom not secure.

The provision of a TV with cable, kettle, iron (but no ironing board), and hair dryer were appreciated.

The faucet in the shower was very sensitive so adjusting temperature of the water was difficult - plus the shower itself was so small that it was hard to turn around without changing the setting on the faucet setting you at risk of cold or scalding water. Hot water took a minute or two to arrive first thing in the morning but it was very hot once it arrived. The heating in the room did not have a separate control so you had to rely on whatever setting the rest of the building was at.

I would rent again if I was guaranteed that the bedbug problem had been taken of.

Leisure Self