Extended Stay America - Los Angeles

2/10

Poor

08 Jun 2026

Bermudez

On one

Self

2/10

Poor

04 Jun 2026

Amy

Avoid if possible! Pillow smelled like the smoker who last used them. Dirty bed, toilet, carpet, etc. Most disgusting place I have ever stayed. The entire place smells of urine and wet dog. If you mist stay here, bring a plastic liner to sleep on. They do not wash bedding and bathrooms after guests.

Family_with_children

2/10

Poor

02 Jun 2026

Lance

The most disgusting place Ive ever stayed. The area around where you could walk your dog to handle business was completely covered in dog and what looked to be human crap. I had to walk mine a block away. There was a homeless camp at the very back.
The room; the carpet was covered in stains, the fridge and freezer had black mold and unknown substance spilled on it.
The sheets had stains and a brown substance on them. When I tried to get my money back the counter person threatened to call the police on me so I left and spent the night in my car with my service dog at the VA parking lot.
Absolutely the most disgusting place ive ever been

10/10

Exceptional

01 Jun 2026

jazlynn

The staff were amazing and very friendly

2/10

Poor

01 Jun 2026

Zenaida

DIRTY ASF AND STAFF WAS RUDE! NO PARKING

Family

2/10

Poor

01 Jun 2026

jung

Room is dirty, bed sheets and pillowcase is dirty

Family

2/10

Poor

31 May 2026

Ulises

One of the worse hotels I have ever stayed at. Dirty amd us smelled.

2/10

Poor

30 May 2026

Lisa

It smelled the room was disgustingly dirty cigarette burns on sink water was leaking in tub I would like a refund !

Partner

2/10

Poor

30 May 2026

Braylon

This was the worst hotel experience I’ve ever had. The sheets were dirty, the towels were stained, and the walls were filthy. The windows didn’t even have screens, which made the room feel neglected and poorly maintained. Cleanliness and basic upkeep were clearly not a priority. I would not recommend staying here and would not return.

Family_with_children

2/10

Poor

28 May 2026

ROBCELI

Bad

Self

2/10

Poor

27 May 2026

Astrid

Dingy, stained carpets, stained bedding, scratched tv, smelly sewer water and NO breakfast (just coffee and a granola bar provided)

Self

2/10

Poor

26 May 2026

Fabian

Los cuartos están llenos de animales buele muy feo los cuartos son una basura

Self

10/10

Exceptional

26 May 2026

FLORIDA

Great & friendly customer service.

2/10

Poor

26 May 2026

Hailey

There was blood on the curtains roaches in the room, unusual stains in the room. It was just over all dirty. I did not feel safe, and I just walked out of my room.

Self

6/10

Pleasant

26 May 2026

Crystal

Mediocre at hest...

Partner

2/10

Poor

25 May 2026

Valarie

Absolutely disgusting experience. I pulled back the sheets and found dirty Q tips and chips and crumbs INSIDE the bed like the sheets had never even been changed. I was so grossed out I couldn’t even sleep there and ended up leaving. Cleanliness should be the bare minimum for a motel room. Never again.

Partner

2/10

Poor

25 May 2026

Kristin

Hotel smelled bad especially in elevators. Tried to switch rooms but ended up leaving after being there 15 minutes. I did get my full refund and the guys at the desk were nice. Does not look like pics on line.

6/10

Pleasant

25 May 2026

Marco

Super cheap but the staff were very nice and helpful, went her because I got evacuated and they have a full kitchen, and allow my dog to stay. Price fits place

Family_with_children

8/10

Excellent

25 May 2026

David

Staff was great! Felt like the rooms were in older condition and could use an upgrade.

Friends_and_family Family

2/10

Poor

24 May 2026

Jennifer

There were roaches everywhere. Walked in and saw dead roaches on the floor and the were everywhere on the walls. Nothing was clean.

2/10

Poor

24 May 2026

Maria

Clean room thoroughly !!

Partner

2/10

Poor

23 May 2026

evon

The room was dirty in every aspect and had a very bad smell. I do not recommend this hotel.

Pet

2/10

Poor

23 May 2026

CHRISTA

Terrible. Stay away unless this your last available choice. Grounds had drying dog waste, room had snot on the furniture, photo taken. Staff just occupying a stool.

2/10

Poor

23 May 2026

Perry

Corridor had an odd smell. Rooms are dated and showing wear. My bath towels were small and one was a bath mat. The actual towel was slightly larger than a hand towel and had holes in it. Not soft by any definition of the word. Being close to the freeway I expected it to be loud but it was not. Better options in that price point I’m sure.

Self

2/10

Poor

23 May 2026

Destiny

NASTY!
ROACHES!
STAINS!
CATFISH! PHOTOS LIE!
STANK!
BIG NO NO

The front desk made a joke about being able to sleep, didn’t think he was serious!
Sheets made me itchy n I’m from the hood

Stains EVERYWHERE! Walls, floor, counter tops, DRAPES!
TWO ROACHES, spiders! Just smelt like it ain’t been cleaned in months. HELL NAH

Just diabolical. Don’t know how they’re still running tbh

Partner

6/10

Pleasant

21 May 2026

deanna

Place needs to be refurbished. Plumbing was backed up in tub. Roaches. Staff not very helpful

Pet

2/10

Poor

17 May 2026

Fhernando

nothing was good

Friends

2/10

Poor

17 May 2026

Sonia

I was very disappointed with my stay at this hotel. The rooms were rundown, poorly maintained, and had a strong smell of smoke throughout. It did not feel clean or comfortable. There also appeared to be long-term residents living there, which created an uneasy atmosphere. Overall, the property did not match the expectations set online, and I would not stay here again.

Partner

6/10

Pleasant

17 May 2026

Enajae

Could do better with interior and better towels bedding and infestation

Self

2/10

Poor

17 May 2026

William

Carpet room dirty and seen roaches

Self

4/10

Poor

16 May 2026

Pamela

Room walls had marks, sticky spots on bed side table, feet felt nasty when I walked around barefoot. Ac/fan dis not work, had to leave window open all night and noticed the screen was even broken. Glad we were at least on the second floor so no one could get to the window. Could hear every noise from the other rooms water running, toilet flushes, and tvs. Breakfast included is a stretch. They only have granola bars and oatmeal packets with coffee. No fruit, nothing hot, no toast, muffins, or bagels. I've stayed stayed other extended stays and this has been the worst one.

2/10

Poor

16 May 2026

MARIA

AC was ok

Partner

2/10

Poor

15 May 2026

Mario

Honestly I usually don't write bad reviews, but this one has to go on for record.I used to come to this place about years back.In now it's ran down, won't waste your money.It's horrible , trust me , horrible gross , horrible ,all bad even for sixty bucks a wouldn't stay here, air conditioner has the filter?Horrible?Everything is dirty and just just dirty towel stained

2/10

Poor

11 May 2026

Yvonne

Dirty

Partner

2/10

Poor

11 May 2026

Elijah

This place was easily one of the most run-down, unsafe, unclean, and dangerous hotels I have ever experienced. I was once homeless in my life too so Ive seen some bad places. This was extremely bad...

Self

4/10

Poor

10 May 2026

Lucy

I’m just saying that the photos were deceiving.
There was no breakfast just coffee at the entrance.. the hallway smell like dog the towels had stains and holes. There was no cooking utensils to use for the kitchen that was provided in the room. The room smell like cigarettes, cigarette butts or on the windowsill. The furniture was chewed by animals.
I had minimum funds to work with, so I couldn’t get another room at a different location. I was disappointed specially when there was no parking.

Family

10/10

Exceptional

09 May 2026

Marissa Lynn

Room needs to be colder

2/10

Poor

08 May 2026

Maria

Terrible

6/10

Pleasant

07 May 2026

Tarek

N/A

Self

4/10

Poor

03 May 2026

Tricia

Air conditioning was good! But checking in was difficult. I came in late in the evening and had to wait for 15 minutes for someone to help me. I could smell weed everywhere from the lobby to the elevator to the hallway.

2/10

Poor

03 May 2026

Laura

Durty room smells really bad horrible experience

2/10

Poor

03 May 2026

Oscar

stay far away from with place this isn’t a hotel but more of a homeless shelter. This property is absolutely disgusting. Walked in the building & it smelt like rotten cigarettes it was very dirty, the room had roaches on the floor and walls. None of the towels were clean , the bed sheets were old and had a nasty smell. Graffiti all over the building I had to leave the same night ..

Partner

4/10

Poor

02 May 2026

Julissa

Clean rooms please

Family_with_children

8/10

Excellent

01 May 2026

David

I liked the way the desk staff worked with me allowing me some time the next day to come up with money I might be shy for the day's rent...

Partner

2/10

Poor

30 Apr 2026

Analyn

I checked in with my family which I thought was a decent place the same as the picture posted online. When we arrived it was so much different from the posted rooms.The outside was not safe to walk w/ bystanders smoking weed. If I would've known this from the start, I wouldn't check in to this place especially with kids. The environment with roaches, bed bugs was not good. The bed shrank, it feels like there's a hole in there that you don't want to peek. I was afraid that something might come out will bite me. I had rashes from one night stay. The towels in the bathroom was disgusting, a hole and stained. Draiser was broken, there's no chair but had table. The spooky part was that someone was trying to get in without knocking the door or responded after I said \"can I help you\" someone was trying to force themselves inside the room. I knew before this that the front had something to do with this access. The front desk (guy) who gave me the keys which didn't work the first time, I had to leave my family in the hallway. I'm glad that the deadbolt lock prevent this person to come in. If we were to leave that night and come back, probably someone had gained access without locking the deadbolt. Do not check in here especially single person (woman). I don't know if I would make it alive if I was alone. I'm glad my two girls and husband was w/me.

Family_with_children

8/10

Excellent

30 Apr 2026

Francisco

Good

2/10

Poor

28 Apr 2026

Tania

Upon arriving the smell alone was enough to make me rethink staying but it was only one night so I figured it’d be fine. I requested smoke free and it reeked of smoke. When i arrived in my room, there were TWO dead cochroaches casually in wake by the window and a squished mosquito on the wall. Front desk KINDLY offered to SWEEP the room for me. I requested IMMEDIATE cancellation and refund. This place is ANYTHING BUT RELAXING.

Family_with_children

4/10

Poor

28 Apr 2026

Allanjay

Place was quiet, bathroom & fridge was decently clean, a/c heater good, complementary wrapped plastic cups, unopened tissue box sadly, carpet both in hallways & room really dingy, roaches, strong odor, window screens ripped concern for mosquitoes & flies, wall patches, has iron table w/o cloth or padding. Towel was clean but had a hole the size of a golf ball, Its a pet friendly place, so concerns for fleas. many areas of the parking is dark, door access to outside aside the front door unable to access to come back-in.. all have to use the front door to come back in. Security Cameras everywhere, Staff were semi-friendly..

Self

10/10

Exceptional

27 Apr 2026

Robyn

Good prices no fuss stay

Self

2/10

Poor

27 Apr 2026

Jenny L.

Do not stay here. I am currently trying to get a credit frim expedia or the property. The room was dirty, stains, things held together by electrical tape. The properly was sketchy as heck with people walking around definitely conducting illegal activities. The whole place smelled of cigarettes, weed etc. Do not look at the pictures and think you found a great spot. My smoke alarm was covered by a plastic bag. I don't know if it was makeup or blood on our sheets. We couldn't get into our room with the card - each time the security guard had to get us is, and the first time he knocked on the door to make sure no one was in our room. Dog feces all around the outside of the property. They gave us one foot towel!!!! You will be sleeping with one eye open!!!

Family_with_children

4/10

Poor

25 Apr 2026

Nataly

There was a roach in the room

6/10

Pleasant

25 Apr 2026

Alyzae

cccvvv

Friends

8/10

Excellent

23 Apr 2026

Keith

Everything was as expected

2/10

Poor

22 Apr 2026

Cheyenne

Ugh cockroaches

Self

2/10

Poor

22 Apr 2026

Cheyenne

Ugh

Self

2/10

Poor

22 Apr 2026

Kenny

Worse stay ever left middle of the night due to a finding a bed bug on me. The second I pulled up red flags everywhere, weird regulars just hanging out. Inside is low quality lobby. Elevator had graffiti and markings. Could only access building through the main, every other entrance was not working probably on purpose to keep track of shady clientele. Burn marks in blankets. Nothing maintained in the room, at all. Shower head surprisingly was fine.

Bugs- infested with little roaches in the kitchen cabinets and restroom areas. Woke up in middle of the night to use restroom and felt a bug on my arm and when I smashed it blood came out. I believe it was a bed bug with maybe my own blood, left immediately. Front desk just said they don’t have bed bugs. I took a pic and you decide.

You get what you pay for, I thought I had done an extended stay before, either this was way worse or I confused the names never again.

Partner

2/10

Poor

22 Apr 2026

nancy

Room was soooo dirty .. walls were dirty n gross .. rug was dirty and that vacuum floor was not mopped. There was roaches.

Self

2/10

Poor

21 Apr 2026

Imran

I wouldn't stay there again. The odors in the room, the old sagging mattress, loud noise outside, cockroaches on the bed. The building needs to be condemned. The staff we're understanding, but given an impossible job to run that hell hole.

Self

10/10

Exceptional

21 Apr 2026

katrina

While it may not be the Fairfield Marriott, it is a well maintained hotel. The office staff are very accommodating. You do have all amenities you need for day to day life. Security is outstanding and from personal experience, Elsa is the best housekeeper they have, by far. Though they are just getting started, it'll be worth the wait to see how exceptional they get.

Self

6/10

Pleasant

19 Apr 2026

Nabor

Close to freeway a plus... Everything else could be improved... Lots of activities outside, people smoking weed inside and out of the hotel... It was a scary experience...

Family_with_children

2/10

Poor

19 Apr 2026

Ronnie

NIGHTMARE!!!
My worst hotel experience ever!!!I did not know that there is a hotel existing like this one!!
I had a very disappointing experience at this hotel. The room was extremely dirty upon arrival—clearly not cleaned at all after the guests who stayed there before me. The most concerning issue was the bedding, which looked like it hadn’t been changed at all. The sheets were wrinkled, stained, and did not feel fresh, which made it very uncomfortable to stay.The only thing the front desk can offer was to give me a fresh sheets and pillow cases and there was no available room person staff who can help me at that time.
I did not stay and ask to front desk to make a refund.

Cleanliness is a basic expectation when staying at any hotel, and this place failed completely in that regard. It gave the impression that guest hygiene and comfort are not taken seriously. I would NOT recommend this hotel to anyone unless significant improvements are made in housekeeping and overall maintenance.
BE AWARE,PEOPLE!!!

Self

2/10

Poor

19 Apr 2026

Courtney

You would think Extended Stay would have some sort of uniform requirements across the board for their establishments but no, this particular location was HORRIBLE! Random people just lurking outside everywhere, very dirty, the hallway, elevator, and room smelled like old rotten dirty socks… nauseating, I bring incense everywhere so that helped, there was only 1 towel in the room and when I called the front desk to request more towels they said they didn’t have any and I would have to call back in about 2 hours to see if they had some, just ridiculous! I will never book there again.

Family

2/10

Poor

18 Apr 2026

yvette

Bad stay was filthy, the bedding was dirty.The countertops and the tables were all dirty.There was a leak in the bathroom from the ceiling.One set of towels only

Partner

2/10

Poor

18 Apr 2026

Effie

Roaches and SMELLS

Family_with_children

2/10

Poor

16 Apr 2026

shelly valdez or

Roaches everywhere

2/10

Poor

15 Apr 2026

Maricar

Have been traveling and stayed on hotels on business for 35 years, this hotel should be shutdown for inspection The white flat sheets are ok but the blanket inside are ripped that looked like crumbled cookies on top of the fitted sheets. The pillows are half of the standard size like a throw pillows. When I asked for regular size pillows, the pillow covers are stained, pillow cases are crumpled. There’s kitchen but no pots and pans, utensils etc.unhooked telephone and one chair provided on a 4 capacity room. Two bulbs are out. Towels looks like a rug for cleaning cars. We just used the towels to wipe the counters. Terrible hotel to be in your list.

Business

2/10

Poor

14 Apr 2026

Gulista

Beware it’s not a extended stay hotel!!!!

2/10

Poor

11 Apr 2026

Conrad

The place is disgusting. Place should be torn down. Should be inspected by the city. Roaches. Dirty. You name it. Just nasty.

Family_with_children

2/10

Poor

10 Apr 2026

Mariana

This was a horrible experience. Desde que entramos al hotel, el olor fue muy fuerte. Era como fabuloso tratando muy fuerte de cubrir la suciedad. Entramos al elevador y estaba sucio el pacillo y las paredes. Al salir de ahi no encontramos con la persona de limpieza. Pobre se veia que hacia su mejor esfuerzo en limpiar con las cosas sucias que le dieron. Al entrar a el cuarto cucarachas. Y un olor a húmedo intenso. La verdad todo lo demas ya lo veia con asco. Mi hijo tenia calcetines blanco y camino por el cuarto como 5 minutos y los calcetines se pusieron negros percudidos. La verdad los tire a la basura. Ya no podia lavar esos calcetines. No para que quedaran blancos otra vez di no porque no quería hechar toda esa suciedad a la otra ropa. No me gusta reclamar y por eso no salimos de ahi era noche y ya la familia estaba muy cansada. No re comiento este lugar.

Family_with_children

2/10

Poor

08 Apr 2026

Luis

Room 135 the handle was broke it took me a long time to open the door it was just bad.

Self

2/10

Poor

06 Apr 2026

Michael

The laundry was typical and possibly the only safe room in the hotel

Partner

4/10

Poor

06 Apr 2026

Jessica

I arrive a little after 3pm to check-in. The first thing that caught me by surprise was the smell of body odor in the lobby.

Check-in process was smooth though, I brought my pet. WiFi is available with no password but a little on the slow side.

Step into the elevator, scratches, gang tags, graffiti, all throughout the elevator. It was small, dirty and felt like it would stop working at anytime. Definitely avoided riding the elevator with others in the likelihood that it broke down there would be limited air supply.

The room was in the second floor. Carpet to the floor was dirty, grimy, I’m sure it’s vacuumed frequently but it need to be pulled and replaced. Or maybe no carpet….but wait, wooden floors don’t get any better. I open the door to my room, the strongest smell of Pine Sol or Fabuloso, mind you, I think t
It wasn’t diluted because the floor was sticky. Sure it’s a disinfectant but who wants a sticky floor?

The AC was cranked up all the way, there was no hair dryer in the bathroom, though there was a wall placement for one.
The shower curtain looks like it needed to go into the laundry room. The bathroom mirror was covered in spit, bathroom ceiling needs to be wiped down from mildew..oh the venting the bathroom doesn’t work.

Bathroom only had one towel for guest and 3 mini towels. Isn’t it standard that hotel/motels have two large body towels in the bathroom?

Pros:
Hot water
Pet friendly
No deposit

Cons:
Dirty asf
Guest services 2.5/5
No guest

Pet

2/10

Poor

05 Apr 2026

Uriel

Horrible !! Don’t stay here

Family_with_children

4/10

Poor

03 Apr 2026

Andy

Got here at night tired from work wanted to just knock out, room they gave me was musky and ac wasnt working had to go down stairs to ask to change room 2nd room hallway reeked of weed but again i just wanted to sleep thankfully ac was working but the door had to get slammed to make sure it locked felt like a trap since i had to go and put parking pass on my car outside the cherry on top of everything so far was tv in the room didnt work 🙃

Self

2/10

Poor

29 Mar 2026

Steven

The room had multiple roaches, and had a really strong tobacco smell. We checked out before midnight.

Partner

2/10

Poor

29 Mar 2026

Elizabeth

The room had roaches the room had a TV with no power cord so I had no tv to watch the bath tub was disgusting I asked the front desk for a tv or a different room and they told me that there was nothing they could do and as for Expedia they also told me that there was nothing they could do the hotel refunded me $20.00 and that was it I don’t recommend this hotel or Expedia

Partner

2/10

Poor

29 Mar 2026

Jennifer

The rooms, halls and stairs smell like dog urine, staff couldn’t care less of what the rooms look like the kitchen dirty, walls are stain with brown stains, bed had cigarette burns, non smoking still smells like smoke. Carpets are dirty and stained.

Partner

10/10

Exceptional

28 Mar 2026

Jessi

Loved my stay everyone was so nice and helpful!

2/10

Poor

26 Mar 2026

Qwalyva Andre

There where 2 sockets and a lamp that didn't work and they was infested with roaches and the cleaning lady stole my package

Partner

2/10

Poor

26 Mar 2026

Ricardo

the tv did not work initially, the phone did mot work, the bathroom was dirty, the microwave was rusted. no toilet paper. no towels.

Partner

4/10

Poor

26 Mar 2026

Kaylee

This place is very dirty, the room smells like dog piss and stains in the carpet. It is infested with roach and the outside of the facility has dog poop every where.

8/10

Excellent

25 Mar 2026

Emidio

head board dusty , floors need a detail sweep , towel were ruff , did sleep good , quit area was a big plus

Self

2/10

Poor

24 Mar 2026

Cesar

Hotel smelled fowl in lobby elevator was graffiti on but the worst part was was our hotel was roach infested in the bathroom next to the tv stand were we lay in bed at fridge handle was missing holes in our blanket we left soon as we woke up to seeing the roaches in our hotel at 7am did not wanna stay a second longer absolute horror story

Partner

2/10

Poor

23 Mar 2026

Jorge

The room was very dirty, mirrors weren’t clean, furniture wasn’t wiped down, carpet was dirty and a corner of the bed was chewed off. They look nice from the outside, but once you walk in the room it’s a different story. I wouldn’t recommend this place.

Family

2/10

Poor

23 Mar 2026

Michelle

This was the worst room I ever booked through Travelocity—the carpeting was filthy, the bathroom smelled bad and there was a huge stain on the drain in the tub. No bath towels only two hand towels. No phone if you needed to contact the front desk, no clock, no wifi, no blanket on the bed. There was a security guard posted at the front entrance leading me to believe the hotel and general area wasn’t safe. It was the worst experience of any hotel I have ever stayed at!

Partner

2/10

Poor

23 Mar 2026

Helen

This hotel is not it. The photos that are used on the listing are probably really old, from when this hotel first opened, but not indicative of its current state. It is much more run down, not cleaned between visitors, smells different in each room but still terrible. The first room that I was given, I found a roach and asked for another one. The man at the front desk was nice and allowed us to inspect another room to possibly give us upon request, but when we went up to check the next room, it was worse. While there was no roach in the second room, it clearly had not been cleaned from the last set of visitors. The sink had food in it, the wood floors clearly had staining, the countertop had not been cleaned either. It was absolutely disgusting, we grabbed our stuff and ran. There was no way we could spend the night there.

Partner

2/10

Poor

22 Mar 2026

Oscar

El cuarto estaba cochino avia vomitada en la tina del baño cual no te podias bañar avia bachichas de cigarro en el lavabo en fin las de servio ocupan aser su trabajo bien no me volveria a quedar alli

4/10

Poor

21 Mar 2026

Angela

Dirty and everything was broken. Staff was nice but coffee tasted like it was made with sewer water and I was questioned about doing laundry at 1am as if I was up to no good. Don't expect much but friendly check in and bring bug spray and cleaning supplies if you like to sleep without bugs or you

Self

2/10

Poor

21 Mar 2026

Tyron

We left as soon as we got there, had to book a different hotel down the street. The property was rundown and dirty with a disgusting smell of a mix of cleaning products, must and bug repellent. We spotted lots of roaches so that explains the bug spray. Just needed a place for one night, but couldn’t do it. I would avoid this property.

Family

2/10

Poor

19 Mar 2026

Jaden

The room was run down and had bugs in it. And when we let the office know they gave us a can of raid. We found roaches and ants in the room and cupboards

Self

2/10

Poor

18 Mar 2026

Roselyn

Rusted bathroom faucet and no drain cover in bathroom
Dirty sink and fridge
Torn mattress and sticky floor
Smells so bad
Elevator so dirty
All the furniture in the room was nothing close to cleanliness.

I checked in and checked out right away after experiencing these.

Friends

2/10

Poor

18 Mar 2026

Singh

I stayed here for one night and had a very bad experience The room was much smaller than shown in the photos on Expedia and it did not look like the pictures at all The bed sheets were dirty and did not seem properly cleaned which was very uncomfortable. The overall cleanliness of the room was poor

Partner

4/10

Poor

16 Mar 2026

Daryl

Don't get catfished by the photos. Place is old, poorly maintained, smells weird, and seems to have a large majority of long-term shady looking residents. Still if you can't be bothered by any of that and need to save as much as you can, this place is definitely what you get when they say you get what you pay for.

Friends_and_family Family

2/10

Poor

14 Mar 2026

Heidi

The room had roaches there was lipstick on the pillowcases. .

Friends_and_family Family

2/10

Poor

12 Mar 2026

Lerie

The hotel was full of roaches of all kind. Staff weren’t friendly. Elevator, laundry area and back door were so dirty. It takes forever for us to open our room door. It’s so disgusting and disappointing.

Partner

6/10

Pleasant

11 Mar 2026

Angela

No screen no phone windows almost fell out of the frame when I opened it. Blanket after three days here no housekeeping staff is really great though. Seems like the owners need to get their attention on slum dog millionaire cause they may need to come check out the safety. I was desperate and I'll so now I'll be looking for a better room. But staff? Thank you for your time and help

Self

2/10

Poor

09 Mar 2026

Tasha

The manager put me and my girls in a room that smelled like death. I took pictures of the bed with the same sheets on from the previous guest with black hair still in the bed. The tub had some kind nasty brown stuff by the drain and when I went to the front desk to report it and asked for a clean room all he said was “I just walked that room and it was clean”, he ended up putting us in a different room on another level which the room ended up having roaches that I believed that was coming from the trash room which was a few feet’s away from my room. It doesn’t seem to look like they take pride in this Extended Stay which is now own by new owners and call Relax Inn. This hotel should be shut down with all the short cuts that they are taking with the lack of cleanliness and no pest control. Being that they are pet friendly that could be another reason why it attracts roaches, they love the dog food. If you see roaches trust and believe they will start to see mice and rats! Don’t stay here if you can afford to stay somewhere else!!!

Family_with_children

2/10

Poor

09 Mar 2026

Sonia

The hotel was very duty in general, it smell bad. The coffee pots that they offer in the morning were very duty you can tell they don’t wash them cause the dirt was visible. The elevator was absolutely bad, duty and you can tell that they don’t clean.

Family

6/10

Pleasant

08 Mar 2026

Kevin

Could been better

Family_with_children

2/10

Poor

07 Mar 2026

Payton

This hotel is disgusting. There are burn marks everywhere (sheets, walls, counters, etc.).