Name: Boutique Hotel Calais Milano
Address: viale Washington, 26, Milan, 20146, IT

6/10

Pleasant

02 Aug 2026

Vincent

Pour faire le check-in, il fallait aller dans un autre hôtel situé sur la même rue. Un service de 24h n'est pas offert en cas de pépin. La serrure de la poignée de porte était difficile à manipuler. Il n'y avait pas de réfrigérateur ni de coffre-fort. De plus, le pommeau de douche tombait tout le temps.

10/10

Exceptional

31 Jul 2026

Karen

Nice location. Small but nice. Only thing I did not like is no water except for $ to patrons. And was woken up at 4 am due to metal rods removed all at once to change out carpet- I assume( very loud!). Safe area.

10/10

Exceptional

19 Jul 2026

Niamh

I really enjoyed my time here, this hotel served its purpose and I had no complaints at all. The room itself was very clean, the staff were really nice and helpful, I have no complaints and I would go there again!

Family

10/10

Exceptional

08 Jun 2026

Mareham

The air conditioning was great.

Partner

6/10

Pleasant

06 Feb 2026

abolaji

It is a ok hotel. Everything was bare minimum. There is no soap or anything complimentary. Only towel in the bathroom, 2 pillow per bed.
Our room as 2 bed just for 2ppl. Which i found weird , i didnt request for it.

The room was decent and clean .

It is good to stay for a night. But for what we paid i expected more.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Jose Henrique

Well stocked

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Ben

This hotel is perfect if your looking to explore Milan as it’s very close to a lot of public transport that can take u into the city center, aswell as having a bar and good restaurants close by.

Leisure Friends

10/10

Exceptional

02 Jul 2025

Javier

The place was nice. Even though I stayed one night only, i give this place 5 stars.

Leisure Family_with_children

8/10

Excellent

13 Jun 2025

Amanda

Very well located with clean facilities

Leisure Partner

6/10

Pleasant

01 May 2025

Gale

The only thing I didn’t like was the distance from the city center and the rooms were on the small side. But the staff was exceptional

Leisure Partner

8/10

Excellent

28 Apr 2025

Gale

The staff was all the difference in the world- and the main difference between 3 (possibly 2) stars and 4. It was not as convenient as you would think and the distance from the train station required auto transport is f you have baggage.

Leisure Partner

2/10

Poor

15 Apr 2025

Ameya

They will make up random reasons as to why they dont have a room for you

Leisure Partner

2/10

Poor

01 Aug 2024

Andrey

Noisy, dirty place. Never again.

Unless you are deaf or deadly drunk it is impossible to sleep there, it is so noisy. Toilet seat is broken as well as shower head. Towels had brown stains. No kettle or cups. I scraped my leg to blood on rusty bed frame.

Friends_and_family Family

6/10

Pleasant

08 Jul 2024

Suneetha

This is a nice hotel not too far from downtown Milan. The rooms are ok but the washrooms are not that good. No parking available but there are lots of street parking in the area

Leisure Family

8/10

Excellent

06 Jul 2024

Mirabelle

Our room was very clean and spacious. The receptionist was very friendly and helped accommodate the third guest we added after making the initial booking. The location is about 20 minutes from the city center by metro and 30 minutes from the train station. While it is a bit out of the city, the location is very nice and seems very safe. It appears to be a family neighborhood with lots of restaurants and grocery stores, and the hotel is only a 5 minute walk to the closest metro station. For the price it is definitely worth it!

Leisure Friends

6/10

Pleasant

30 May 2024

Jessica

Sent to different hotel?

We had booked to stay at Boutique Hotel Calais Milano well in advance of our booking. When we arrived to check in (fairly late at around 11pm, but not completely unreasonable for a check-in after an international flight) we were informed that we would actually be staying at a different hotel just down the road, but assured that the room would be bigger and nicer and we’d “really love it”. This was slightly odd! Had Boutique Hotel Calais Milano oversold rooms or given ours to someone else? We walked down to the other hotel and shown to our room there. It was indeed bigger, but this hotel didn’t feel quite as nice as Boutique Hotel Calais Milano. When we left the next morning we handed our keys back at this other hotel and so basically had no connection with Boutique Hotel Calais Milano, the hotel we had actually booked to stay at.

Friends_and_family Friends

10/10

Exceptional

27 May 2024

Osmany

Nice place

Leisure Family

4/10

Poor

18 Apr 2024

Manu

The comforter provided had blood stains. We were asked to leave the room key with the front desk when we are going out. The rooms don’t have any soundproofing, and as a result our sleep was disturbed by a huge argument between the front desk staff and a customer. Not recommending to anyone.

Leisure Partner

8/10

Excellent

14 Apr 2024

Karolina

Charming, with a lot of character. You can reach all the main attractions in the city centre by walk. Friendly staff, you need something, just ask.
Would like a kettle in the room, but there was a hairdryer in the bathroom (so, one of two 😁).
Overall very good option for the price.

Leisure Family

10/10

Exceptional

26 Mar 2024

Carla

Received a very warm welcome. The room was beautiful with sweet balcony. I felt well looked after.

Business_and_leisure Self

2/10

Poor

16 Jun 2022

Johannes

Complicated late checkin-policy

I was informed that the late check-in will be charged 50€ till 21:00 and 120€ after 21:00, it was extremely complicated to get to the late checkin. It took 5 calls and several emails to confirm the late checkin and made it very complicated and leaving me with high uncertainty until the late checkin while being charged 50€ at the end.

Further the Air Condition (AC) remote was not provided in the hotel room and kept at the reception, so I ended up with a hotel room with around 30degrees for one night until I have received the control on the next day with the comment that they forgot to hand it at the check-in.

With such complicated proceedings I would not recommend this hotel for business travels

Business

8/10

Excellent

12 Oct 2020

Verified traveler

Lovely Stay

Would stay again

Partner

2/10

Poor

10 Oct 2020

Verified traveler

Most awful hotel I have ever stayed in! Do not go

If you’re reading this, then please make this the review you take notice of. Avoid this hotel at all costs. Sleep in a tent or in the street if you have too, because this won’t just be a bad experience but it will be an experience you wish you never had.

We were verbally abused, rights revoked with no clean towels or room cleaned, they said disgusting things about family members and threatened us because we asked to change rooms due to loud noise from the drainage systems we couldn’t sleep.

Ran by scum bags, do not stay here. They don’t deserve any money, this place deserves to get shut down. They will add extra costs to the room where they can. Beware

Partner

2/10

Poor

23 Sep 2020

Stuart

Have to pay for aircon

Beds are very hard

Was a bit noisy too

Leisure Partner

10/10

Exceptional

10 Sep 2020

Naïma

The room was like in the description, we were even able to choose our room! We arrived late but the guy from the reception was very helpful and friendly. We even got a welcome drink! You just need to be aware that there is a lot of noise from the old staircase.

Leisure Friends

10/10

Exceptional

23 Jul 2026

Andrea

Ottima posizione, personale cordiale e disponibile consigliato per brevi soggiorni

10/10

Exceptional

22 May 2026

Francisco

Quarto limpo, funcionários atenciosos. Recomendo.

Friends_and_family Friends

8/10

Excellent

11 Apr 2026

Pedro Marcus

Ao chegar tivemos com os quartos, que nao estariam prontos. Mas logo fomos acomodados em outro hotel nas proximidades da mesma rede do hotel (Villa Giovanna Citylife Milano). Ali, o hotel estava passando por pequenas reformas. No geral, não nos incomodou. O único problema ficou por conta do aquecedor, que não funcionou adequadamente. Ao menos o clima no período ajudou e não fez muito frio.

Friends_and_family Friends

10/10

Exceptional

28 Oct 2025

Hamed

Très bien

Business_and_leisure Partner

10/10

Exceptional

11 Oct 2025

Jonas

Ótima estadia

Quarto bonito e limpo. Um bom bairro, próx ao metrô de Wagner e a 40 min caminhando até o centro de Milão.

8/10

Excellent

24 Jun 2025

Vanessa

Custo benefício excelente

O hotel é um pouco longe do centro mas o custo benefício vale a pena. Li comentários sobre ser barulhento, mas não tivemos nenhum inconveniente. Foi super silencioso, muito confortável. Vi dois problemas apenas, não tinha elevador e eram muitas escadas, muitas mesmo. E ao sair eles te obrigam a deixar a chave do quarto na recepção, não entendi porque mas enfim.

Friends_and_family Family

8/10

Excellent

04 Jun 2025

Mirjam Raen

Fint hotell i en trivelig bydel! endel trafikkstøy når vindu var åpent men helt ok når vinduet var igjen ;) veldig hyggelig service!

Friends_and_family Family

6/10

Pleasant

21 May 2025

Maria

Bom

O hotel fica próximo à estação de metrô, curta caminhada, possui bares e restaurantes próximos, fomos bem atendidos pelos recepcionistas que er simpáticos, o quarto é limpo e oferece os itens necessários.

Friends_and_family Friends

2/10

Poor

13 Mar 2025

Verified traveler

Not what I expected

Even though its a nice hotel and the location is good. I had several issues one of which was, the hotel asked for an additional cleaning payment which wasnt on the receipt and I blame hotels.com for this because for me its not a reliable website, as they do dishonest discounts to make sure that you make the reservation and after they dont take responsibility. Unfortunately also, staff didnt meet my expections, as they dont know how to listen and make sure the customer is comfortable. All I heard from them was, 'I cant do anything about it'. Unfortunately the room window didnt close properly, and the heating wasnt functioning well, so I passed 2 nights at slightly cold temperature, after I got sick. I tried to explain but for them the window was in order. Plus, I had asked a quiet room but I was given the room at the ground floor, hearing all customers come and go all day long. I was given a bigger room they said as an upgrade. I just wanted my needs met, thats all.

Self

8/10

Excellent

23 Nov 2024

Marco

Un piccolo albergo a Milano.

Piccolo hotel in posizione semicentrale a Milano, ben servito da métro. Stanza abbastanza spaziosa, non particolarmente curata ma funzionale, bagno grande, cabina doccia. Riscaldamento valido. Wi-Fi funzionale. Rapporto qualità prezzo valido.

Self

4/10

Poor

30 Sep 2024

Verified traveler

35euro con inganno

mi sono stati chiesti 15euro per le lenzuola (ma che siamo in ostello?) e 20euro per il late checkout pur essendo presente un receptionist h24

Partner

4/10

Poor

19 Sep 2024

Chantal

We stayed here for one night, anything longer i would not recommend. Since the room was cheap we did not expect much, but we’re still thoroughly disappointed and annoyed after our stay.

When leaving the hotel we had to leave our room key behind, which we did not feel comfortable with at all.

The room itself was spacious and equipments with everything needed, but not in great condition or quality. For a double room the hotel provided one proper pillow and one that was neither comfortable nor sufficient.

The worst part of our stay was that around 6:15 am someone in the hotel started to walk up and down the stairs and entering various rooms for over 30 minutes. The carpet weights on the stairs made a clinking sound with each step. Furthermore the rooms are not sound isolated at all so you could hear every step and movement of furniture, luggage, etc..
Since the entrance door to the room was not fitted flush so light from the reception would illuminate the room the entire night.

It is safe to say that we were not happy with our stay and would not recommend this hotel.

Leisure Partner

6/10

Pleasant

16 Sep 2024

Andreia

Os quartos não são a prova de som. Cuidado com o piso do banheiro, qdo sair do box (ambos escorregamos e caímos). Poucos cobertores, algumas noites passamos frio.

Partner

10/10

Exceptional

13 Aug 2024

dorota

Ok

10/10

Exceptional

03 Jul 2024

ezgi

Hersey guzeldi,sadece aşırı sivrisinek vardi,rahatsiz ediciydi.

6/10

Pleasant

13 Jun 2024

Matteo

Hotel onesto senza gradi pretese
Ottima posizione e personale gentile
Ci tornerei

Partner

6/10

Pleasant

31 May 2024

Verified traveler

L'Hotel vale più delle stelle che ha.
Ambiente particolare, non moderno come stile, ma può piacere.
Sfortunatament le stanze non sono insonorizzate e si sentono molto forti i sciacquoni ed i vicini che fanno la doccia. Il tappeto sulle scale andrebbe sistemato, si rischia di cadere.

4/10

Poor

29 May 2024

Lukas

L'emplacement du logement est bien desservie, proche de tout et simple à trouver
La réceptionniste était très gentille, parle très bien anglais et nous a tout bien expliqué
Néanmoins, la taxe de séjour est très enlevé, il est demandé 2.5€ par personne et par jour (ce qui est normal) mais aussi 5€ pour les draps par personne et par jour.... La note monte vite....
Notre chambre devait être au dernier étage sans ascenseur mais la réceptionniste nous a changé pour la chambre au première étage car notre valise était lourde
La chambre sentait fort le febreeze mais celle-ci était propre et équipé du strict minimum
Par contre, l'isolation est terrible, nous entendons tout, nous avons le sommeil lourd donc ça allait

Friends_and_family Friends

8/10

Excellent

17 May 2024

David

Es buen lugar, las personas son atentas, me explicaron lo que había que visitar y como movernos en la ciudad, me hicieron recomendaciones, en general muy buena experiencia.

Leisure Partner

8/10

Excellent

17 May 2024

Sergio

Semplice non troppo costoso e comodo.

Business Self

8/10

Excellent

15 May 2024

Aleksandra

Nettes kleines Hotel.
Leider im Bad ein abgestandener Geruch.

Leisure Partner

6/10

Pleasant

14 May 2024

Kelly

Razoável

Hotel agradável, mas o banheiro muito liso, podendo causar acidentes.

Friends_and_family Family

10/10

Exceptional

01 May 2024

Giampaolo The Voice

Accogliente ed ideale per 1 - 2 notti a Milano

6/10

Pleasant

29 Apr 2024

Massimiliano

Bien situé

Leisure Family

2/10

Poor

25 Apr 2024

Adrian

Im Hotelzimmer war es sehr kalt und nach Nachfrage beim Personal wurden die Heizungen nicht angemacht.

Neben dem Hotel war ein Musik Studio, dass bis 23 Uhr sehr laut Musik machte.

An sich ein einfaches aber nicht empfehlenswertes Hotel.

Leisure Self