Name: Air Basaksehir By Newinn
Address: Sarikamiş Caddesi, Istanbul, 34480, TR

6/10

Pleasant

02 Jan 2025

Hashm

Safe& very Quit

Family

10/10

Exceptional

25 Dec 2024

khalid

....

Business Self

2/10

Poor

10 Dec 2024

Abdulla

This is the first place ever that does not have heating provided when it is needed, we just froze at night, very bad by all means.
Never again for a place like this.

Leisure Partner

4/10

Poor

09 Sep 2024

Imad

Only 2 Positives: location for me, fair price.
Everything else is bad.
I reserved 45m2 one bedroom apartment, but they gave me a smaller unit of 40 m2, they refused to change it.
Dirty curtains and filthy toilet seat, I asked to clean it properly, they promised to do it, 2 days passed and they didn’t even I called them every day, on day 3, they said you have been in the apartment for 2 days already, and we will not clean it!!!
Finally on day 4 they came and clean the toilet.
Floor lamp was broken.
No bed blanket, just bedsheet. We called them to bring a blanket.

Business_and_leisure Family

2/10

Poor

06 Sep 2024

Ameer

No good

No like this

Partner

10/10

Exceptional

17 Jul 2024

Ngozi Yvonne

The best

My favorite place to stay in Istanbul. Great value for money, excellent facilities and very friendly and helpful staff

Self

10/10

Exceptional

27 May 2024

Justin

Apartments are nice; Area is developing

Had a great experience at the Air Başakşehir Residence by NewInn. Was a little hesitant based on a lack of information online about the building and the area, but it worked out extremely well for my needs. The front desk clerks Alper & Mustafa were particularly helpful. I had a card payment issue with the cab that brought me from the airport and they generously offered to front me cash to pay for it, which was very kind. Saved me and the cab driver a lot of hassle.

The hotel is not close to much, as the area is undergoing a lot of development, but it was a doable 15 minute walk to the Başakşehir Gençlik ve Spor İlçe Müdürlüğü Tesisleri, which is where I needed to be, so it was fairly convenient for me. (I did have to walk across 8 lanes of highway to make the trip that short, but I didn't mind. You might.) There were restaurants and groceries around there which was very useful. The apartment itself is pretty new and in good shape. The apartment was very comfortable and I liked my stay. Would happily go there again.

Business

10/10

Exceptional

02 Jan 2024

Hashm

Excellent place nice, quit & every things in this hotel are new. Also all the staff in front desk & other employee were very helpful with best service , some of them speak English. Excellent to stay with most things you need in the room with some kitchen supplies, however the location is very far from center of Istanbul.
I am Strongly recommended & will going back to this hotel next summer.

Leisure Family

2/10

Poor

17 Sep 2023

Gabir

My stay at the property was highly challenging due to its location and lack of transportation in the area.

That, coupled with the staff members that are not helpful, some more than others lent itself to a challenging stay.

Business_and_leisure Partner

2/10

Poor

29 Aug 2023

Hamid Kolawole

This property is not a good stay for anyone. They advertise this place as a hotel apartment. They don’t really give you any amenities. I walked in there was only 2 bottles of water given on the table to welcome you. In the bathroom there was no hand soap whatsoever to wash your hands with. They gave you the tiniest bottles of shampoo ones smaller than Airlines give you on planes. They don’t replace the towels, don’t have any cleaning service whatsoever so you will be stuck using the the same sheets, pillows for the duration of your stay. The staff are not good at all, very nonchalant and they bypass your questions and concerns and don’t answer them. They say the staff is there 24/7 to help and accommodate that’s not true. I checked out and told multiple people before hand that I needed to check out at 3am will someone be there to help me book a taxi as well. Talked to 3 different staff members about this, they grabbed my name and the apartment number. When it came to 2:45am and I am leaving no one was there to help me out. The service is a joke, the staff don’t really care at all l. Very poor service. I would not recommend staying here ONLY if you are comfortable buying all your amenities at the nearby market. I’m talking soap, hand wash, body wash, dish soap for your plates and dishes. Laundry detergent for your clothes, toothpaste etc. They advertise this place as a HOTEL apartment, a hotel first. But you were not given any hotel treatment at all quite a shame. STAY AWAY

Leisure Self

2/10

Poor

24 Jun 2023

Nima

Some of the amenities and items they had shared in the Expedia was totally incorrect. The swimming pool was not ready, they were not helpful and responsive, they did not have a bar, cafe, or restaurant. They also refused to provide me bottles of water and they told me it was a favor of them to provide 2 bottles of water for one time. They did not allow us to use the pool and was not responsible about this problem at all, they only passed me between the staff. Very disappointed. I will not trust the facilities of the places anymore

Leisure Family

8/10

Excellent

18 Sep 2024

Verified traveler

Genel olarak çok güzeldi. Oda ferahtı. Fakat lavaboda sabun yoktu. Biraz daha temizliğe dikkat edilebilirdi. Memnun kaldım fakat daha iyi olabilir.

Self

10/10

Exceptional

14 Sep 2024

Jasmina

Bra

Skönt hotell trevliga personal rekommendera den till alla

Partner

10/10

Exceptional

01 Sep 2024

Yasin

Uitstekend communicatie alles verliep goed leuk studio appartement makelijk verbinding

Business

10/10

Exceptional

19 Aug 2024

Sahin

Sehr Groß und schönes Zimmer

Leisure

10/10

Exceptional

08 Jun 2024

Kübra

Teşekkürler

Beklentilerimin üstünde bir konfor yaşadım, sanki kendi evime giriyor gibiydim. Konum olarak şehre uzak genel olarak taksi kullanmak gerekiyor, ya da şahsi araç. bu benim için sorun olmadı , bağlantı yolları o kadar yakın ki zaten her yere rahatça ulaşabiliyorsunuz. Havalimanına çok yakın olması daha büyük avantaj . Hemen aşağısında market var eczane var yiyecek şeyler var dolayısıyla temel ihtiyaçlarınıza ulaşmak çok kolay. İletişim her daim kolay ve etkili oldu , arkadaşlar oldukça yardımsever. Oldukça rahat, huzurlu bir konaklama geçirdim . Teşekkür ederim .

Partner

6/10

Pleasant

31 May 2024

özcan

Orta şekerli

Kapalı park alanı mükkemmel.şehir gürültüsünden uzak, sakin bir apart..ancak odalar küçük sayılır, koltjklar, masa ve mutfak eşyaları eski, yatak çarşafları temiz ancak konakladığımız 5 gün boyunca temizlik yapılmıyor,havlular değişmiyor, tuvalet kağıdı dahi verilmiyor...5 gün eşimle konakladık, otel ihtiyacımızı giderdi, kahvaltı ve akşam yemeklerizi kendimiz yaptık, yakında marketten alışverişimizi yaptık...bir daha kalabiliriz

Partner

2/10

Poor

29 Sep 2023

Emre

Saygısız Resepsiyon

Air residence görevlisi olan arkadaşlar otel görevlisi olan arkadaşlarmış gibi resepsiyon görevi görüyorlar ve aşırı saygısız bir beyefendi resepsiyonda duruyor. Bu bahsettiğim gibi new inn çakışsın değil air residence site çalışanı fakat yetkisi varmış gibi giriş işlemlerinizi zorlaştırıyor. Evli olmayan çiftlerin girişlerin bu saygısızlıkları inanılmaz derecede üst derecede oluyor. Oda güzel new inn çalışanları harika ama site yönetimi ile sorun yaşıyorlar ve seyahatiniz sizin için gergin başlayabilir ondan dolayı tavsiye etmiyorum.

Partner

10/10

Exceptional

05 Jul 2023

Eser

Odalar çok temiz ve konforlu her odada klima ve televizyonlar mevcut evinizi aratmayan güzellikte teşekkür ederiz..

Friends_and_family Family

10/10

Exceptional

27 Jun 2023

Verified traveler

Oda çok konforluydu, ihtiyaç duyulan her şey düşünülmüş ve temizdi. Resepsiyonda görevliler yeterince ilgiliydi ve hizmet kalitesi oldukça iyiydi. Çok memnun kaldım teşekkür ediyorum

Friends_and_family Friends