Name: Wanda Vista Istanbul
Address: Tasocagi Yolu Caddesi No 12/A, Bagcilar, 34218, TR

2/10

Poor

05 Aug 2026

Khalil

Very bad hotel the ac is not working good, stuff some of them was very disrespectful when i asked them to solve the ac problem the mattress was uncomfortable

2/10

Poor

03 Aug 2026

Nada

We were very disappointed with our stay. We booked a room, but the air conditioning wasn’t working. Instead of offering us an upgraded room or a proper solution, the hotel moved us to a much worse room. The moment we opened the door, there was a strong sewage smell coming from the bathroom, making the room very unpleasant.

We expected much better customer service. Rather than resolving the problem, we were given a room in unacceptable condition. Unfortunately, this experience did not meet the standards we expected, and we would not recommend staying here.

10/10

Exceptional

01 Aug 2026

Siavash

Nice hotel
Nice room

10/10

Exceptional

01 Aug 2026

Kasra

Clean room

6/10

Pleasant

31 Jul 2026

Bilge

På hotellet er godt men deres morgenmad ser ikke godt ud, mange er tørret og pandkager er for hårdt, æg er ikke friske, har opholdt der i 2 dage men vi er ikke glade for at spise morgenmad :/

10/10

Exceptional

30 Jul 2026

Ahsen

I will go back again.. that explains all

4/10

Poor

29 Jul 2026

Zeshan

This hotel is taking a major hit due to its restaurant and room service. The food they have is all microwaved food which is not even as good as microwave food. They are also priced as if it’s fine dining. The hotel also is relatively new but there is a lot of wear and tear which speak to the quality of fixtures and materials used, very cheap. Location only plus point is being close to the mall but the struggle for finding food near by is extremely hard and the hotels food as I mentioned is not edible. I most likely would not stay here again regardless of the competitive price. There are a select few members of staff that are nice but that cant do much to help. If the restaurant was good and had decent room service I would consider staying again and maybe push up the rating.

8/10

Excellent

23 Jul 2026

allan

All services were above normal . Just some rooms needs more attention and maintenance.
Lighting at hallways is not enough more attached

2/10

Poor

16 Jul 2026

faruk

Böyle rezil bir otelde kalmamıştım hijyen sıfır işletme sıfır ilgi alaka sıfır tek yıldızı bile hakketmiyor malesef umarım enfeksiyon kapmayız:(

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Zaman

Udvalget til morgenmad var ikke særlig store. Det koster ekstra hvis man gerne vil have omelet eller andet. Vi var ikke vild med morgenmaden desværre. Ellers var det en ren og dejlig hotel.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Ahmed

very clean.

10/10

Exceptional

04 Jul 2026

çağlar

Her şey cok

10/10

Exceptional

18 Jun 2026

Hamid Reza

I like this hotel, clean and comfortable with nice staff and nice atmosphere, I stay here for three times and I really enjoy it. Recommended!

Partner

2/10

Poor

17 Jun 2026

Nikita

Very disappointing stay.
...
The rooms are in poor condition and are clearly in need of renovation. There are visible cracks in the walls, wallpaper is peeling off in multiple places, and the overall condition of the room looks neglected and worn out.
What makes this even more frustrating is that the rooms are advertised with a kitchen area, yet the
\"kitchen\" is practically useless. There was no microwave, no plates, no cutlery, no pots, no pans, and no basic kitchen equipment whatsoever. It seems pointless to install kitchens if guests are not provided with anything needed to use them.
For the price charged, this level of maintenance is unacceptable. The property management should stop ignoring these issues and invest in proper cosmetic repairs and basic room amenities.
I am attaching photos so future guests can see the actual condition of the rooms for themselves.

Family

2/10

Poor

06 Jun 2026

Umut

I would not recommend this hotel to any one I’ve been staying here for the past 4 years this year hit breaking point last Yh I had a issue with the shower ceiling paint started leaking changed room issue resolved this year I had to call reception for clean towels twice. The safe would not open had an issue had to call 3 times in the space of a hour.
The shower was overflowing outside the door clearly the seals was not maintained my partner slipped on that water chipper her toe which started bleeding went to concierge for a plaster only to be told they had none left how can a hotel have no plasters left. On another issue the hairdryer had its wall socked ripped off can be missed fair I took it down to reception a new1 came but they didn’t even test it and that was not working after all these issues only thing was a sorry but nothing resolved only positive thing was the spa massage and the Chinese restaurant part of hotel everything else disgrace don’t recommend to anyone.

Partner

8/10

Excellent

28 May 2026

Andreea

The reception staff were the absolute best

Partner

8/10

Excellent

25 May 2026

Muhammed yahya

Everything was good only the dishes in breakfast was not clean and too much bad

Business

4/10

Poor

20 May 2026

Mustafa

The breakfast was 25eur per person. It was expensive. The gym was not clean. The shampoo, soap …etc stuffs was not good. It was for some cheap hotels. The bathroom was broken. I told reception they did nothing

Business

6/10

Pleasant

05 May 2026

Hossein

I stayed at this hotel for 3 nights. I had a one-bedroom suite that was well-equipped and had good amenities. However, unfortunately, the mattress was very old and uncomfortable👎. The bed linens had been washed so many times that they were very thin, and in some cases even patched👎. The bathroom towels were also very old and worn out and definitely need to be replaced with new ones.👎

I was staying on the 32nd floor, which I chose for the view, but the windows were so dirty that they completely ruined the city view.👎

In my opinion, this hotel is more like a 3-star property, even though you pay prices closer to a 4- or 5-star hotel.

The breakfast was very good,👍 the staff were polite and respectful👍, the lobby was beautiful, the sauna was excellent👍and the swimming pool was decent.

Overall, I would rate this hotel 5 out of 10.

Partner

8/10

Excellent

05 May 2026

assem

The was good but not like 5 star

Self

4/10

Poor

04 May 2026

Hossein

I stayed at this hotel for 3 nights. I had a one-bedroom suite that was well-equipped and had good amenities. However, unfortunately, the mattress was very old and uncomfortable. The bed linens (Bed sheets or cover ) had been washed so many times that they were very thin, and in some cases even patched. The bathroom towels were also very old and worn out and definitely need to be replaced with new ones.

I was staying on the 32nd floor, which I chose for the view, but the windows were so dirty that they completely ruined the city view.

In my opinion, this hotel is more like a 3-star property, even though you pay prices closer to a 4- or 5-star hotel.

The breakfast was very good, the staff were polite and respectful, the lobby was beautiful, the sauna was excellent, and the swimming pool was decent.

Overall, I would rate this hotel 5 out of 10.

Partner

2/10

Poor

03 May 2026

Hasan Basri

Otele girişimiz saat 17.00da yapıldı sorduğumuzda da hazır odamız yok gibi cevaplar verildi

Friends_and_family Family

10/10

Exceptional

02 May 2026

Banu

Spa was excellent

Business

2/10

Poor

26 Apr 2026

Roudaina

Our experience was very bad. There were no daily room cleans, barely had the items needed to make coffee, no towel changes , the safe boxes were not working, the breakfast was mediocre and the staff was very indifferent to all of our complaints. Never again!

Friends

10/10

Exceptional

21 Apr 2026

Braxton

Yes everything was cool

Partner

4/10

Poor

20 Apr 2026

Neriman Ece

çok vasattı ve temiz hissettirmiyodu özellikle havlular eski olmasının dışında pisti kötüydü kalmayı düşünmem

10/10

Exceptional

16 Apr 2026

Yunus

Güzeldi

6/10

Pleasant

12 Apr 2026

Anil

Oda servisi asla telefonu açmadı

10/10

Exceptional

11 Apr 2026

İsmail

Çalışanlar güler yüzlü, temizlik çok iyi, memnun ayrıldım,odalarında çamaşır makinesi hatta tartilmak için terazi bile var ,her ihtiyacınız ev konforuyla sağlanıyor teşekkürler wanda vista

10/10

Exceptional

05 Apr 2026

Mehmet Sait

Çok temiz, çok güzel ve çok ekonomik

6/10

Pleasant

05 Apr 2026

Ünal

Staff is not happy

4/10

Poor

05 Apr 2026

AHMAD

Definitely not a 5 star hotel, overly hyped but no to the standard. Rooms not very clean, also not a great location

10/10

Exceptional

27 Mar 2026

Naser

My stay at Wanda Vista Istanbul was nothing short of outstanding. From the moment I arrived, everything reflected luxury, comfort, and attention to detail. The property itself is beautifully designed, with modern elegance, spacious rooms, and top-tier amenities that truly elevate the experience.

What made my stay especially memorable, however, was the exceptional service. particularly from the receptionist, Suleyman Civan Taner.

Suleyman went above and beyond in every possible way. His professionalism, warm hospitality, and genuine care for guests are truly rare. From a seamless check-in to ensuring that every detail of our stay was perfect, he demonstrated an incredible level of dedication. He was always attentive, respectful, and ready to assist with a smile, making me feel not just welcomed, but genuinely valued.

It’s people like Suleyman who transform a great hotel into an unforgettable experience. His outstanding service, positive attitude, and commitment to excellence deserve special recognition.

I highly recommend Wanda Vista Istanbul to anyone looking for a luxurious and comfortable stay, paired with world-class service. I will definitely be returning.

Family_with_children

2/10

Poor

26 Mar 2026

Mehrdad

.

10/10

Exceptional

24 Mar 2026

Parfait

Nice hotel. Great staff. Good location!

10/10

Exceptional

10 Mar 2026

Brett

We recently stayed in this hotel after moving from another and we would definitely recommend it for anybody although it’s located close to quite a busy main road gives access to quite a few very big shopping malls with a short distance to walk, two lovely restaurants, very reasonably priced and lovely food. The staff cannot do enough to help. Nothing was too much trouble. We would definitely be staying here again on our next visit to Istanbul.

Partner

2/10

Poor

16 Feb 2026

Aysegul

Kötü

Business

8/10

Excellent

15 Feb 2026

aytug AHMET

.

Partner

2/10

Poor

12 Feb 2026

Garbis

There terrible shower...air condition...

Leisure

10/10

Exceptional

08 Feb 2026

Berke

Her şey kusursuz çalışıyordu, konforlu yatak, temiz otel, erken gelmeme rağmen yardımcı olan güler yüzlü çalışanlar. Room service hızlı. Sadece duş jeli bitmişti, onu da rica etsem hemen gelirdi gerek duymadım. Güzel bir deneyim.

6/10

Pleasant

08 Feb 2026

Bassam

مافي تنظيف حقيقي للغرف وتأخير بالمتطلبات السشوار عاطل عدم تغير الشراشف مع عدم وضع وتغير للمناشف

6/10

Pleasant

31 Jan 2026

Abdulaziz

Services in the room is less than expected

Friends_and_family Friends

4/10

Poor

07 Nov 2025

Abdulaziz

Many reasons, as Golden member I expect to get upgraded room or at least some complementary but i got different room then i have to ask for another room as the booking, however they were cooperative on that but i feel the hotel require renovation even though it was built in 2021 so almost 5 years old. Some of the shower materials need to be changed , i got a room with light not working and the window has leakage of air which was noisy in the living room. I really like the hotel and i stayed in this hotel many times but i believe some room need some renovation to keep it top hotel

Friends_and_family Friends

10/10

Exceptional

07 Nov 2025

Nizar

A clean and comfortable hotel. Special thanks to Mahmoud for his excellent service and friendly attitude. Highly recommended! 🌟

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Nizar

A clean and comfortable hotel. Special thanks to Mahmoud for his excellent service and friendly attitude. Highly recommended! 🌟

Friends_and_family Family

6/10

Pleasant

02 Nov 2025

Boris

Staff was accommodating, nice and professional. But the property really needs lots of maintenance and repairs. Cleaning can be a little better and more thorough.

Leisure Self

10/10

Exceptional

28 Oct 2025

Diana

Staff were really friendly, Sinan and Cinan were helpful.

10/10

Exceptional

21 Oct 2025

Yousef

Wonderful stay

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Abdulaziz

Great experience

The service is good and they gave us good rooms , i’m used to stay at Wanda Vista Hotel every time i come to Istanbul

Friends_and_family Family

2/10

Poor

20 Oct 2025

CLARICE

Bathroom was leaking so bad, called front desk but no one came to fix it.

Friends_and_family Friends

6/10

Pleasant

30 Sep 2025

Nataliya

The hotel looks a lot better on pictures. Our apartment room was missing robes; did not have the branded shampoo/conditioners pictured or the nicely staged rooms. Everything was a little bit beat up. The pool was closed; not clean;maybe due to off season. Staff was nice. I would not consider this a 5 star hotel, however.

Leisure Family

10/10

Exceptional

30 Sep 2025

Kuchi

I initially booked the deluxe room, which was too big for me so requested a smaller room, which Deniz at the reception kindly arranged. Room was clean and service from the staff was helpful and friendly. Deniz was exceptionally helpful. The spa staff and facility was also lovely and had a very nice massage.

Leisure Self

10/10

Exceptional

26 Sep 2025

RAJESH BABU

Enjoyed

10/10

Exceptional

25 Sep 2025

Marina

Everything was excellent

Business_and_leisure Family_with_children

10/10

Exceptional

06 Sep 2025

Aksana

Hotel is in good location but needs real maintenance

Business Self

10/10

Exceptional

27 Aug 2025

Kamiran

Overall was amazing

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Kamiran

It was amazing and very good treatment

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

Kaan

We stayed at Wanda Vista for a night in 1 king bedroom apartment unit. The staff - front desk, baggage handler, breakfast crew - were friendly and attentive and we enjoyed the buffet breakfast, which offered some Asian options. The room was lovely and sizeable with kitchen - microwave, fridge and dishwasher - a couch, table and chairs in an eating/TV area separable from the bedroom by sliding doors, and a bathroom with rain shower and all-in-one washer/dryer. We plan on returning to this hotel, which was only 30 mıns from the Istanbul airport.

Leisure Family

10/10

Exceptional

05 Aug 2025

Fahad

جميلة اسطنبول

Leisure Family

10/10

Exceptional

03 Aug 2025

Roseann

On arrival the hotel exterior is beautiful and was greeted by the hotel luggage staff. Yes, the room was delayed, however the manager on duty was exceptional she give us complimentary nibbles and drinks for the delay. Also, made my children feel welcome and the staff were very friendly and helpful.

I would definitely recommend them.

Leisure Family_with_children

6/10

Pleasant

31 Jul 2025

Boris

Bed sheets coms out from the mattresses, shower water stays in the shower cabin and spreads to the floor of the shower room, we asked for fixing this problem but nobody reacted on this call, shower handle brocket is Brocken loose. Mirror lights is not working.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Simran

Great

Leisure Family

10/10

Exceptional

21 Jul 2025

azhar

All staff where very welcoming and helpful the facilities where all spot on couldn't ask for any more

Leisure Family

10/10

Exceptional

05 Jul 2025

IRENE

Good hotel to stay

Business Self

10/10

Exceptional

01 Jul 2025

Randa

I loved it, very friendly and professional staff, from semih to Burgo, Denise is wonderful gave me exact clear instructions on how to use the metro stations, Alaattin is also Awesome. Thank you for the decency in the price, service and all amenities. I will definitely Stay here in the future. Loved it. Great job management.

Business_and_leisure Self

10/10

Exceptional

27 Jun 2025

Mohammad

Very good

Friends_and_family Friends

10/10

Exceptional

26 Jun 2025

Ajmal

Thank you mevlut. Burak kadir. Asra aladdin taner okan seref. Nazli. Yilmaz. Baris. Recep kaan

Business Family_with_children

8/10

Excellent

21 Jun 2025

Wayne

A long distance from the airport and to the centre of Istanbul. The stay is a long way from most attractions.

Business_and_leisure Family

10/10

Exceptional

05 Jun 2025

Elwalid

Great place to stay

Business_and_leisure Partner

4/10

Poor

29 May 2025

Sanish

Not clean. Food was terrible

Business Self

4/10

Poor

04 May 2025

Arthur

Not good experience

The room was not cleaned until we called ant it ended being cleaned in the afternoon.
It was tired begging to have the room clean.
We called to have toilet lid fixed many times. They fixed and next time we sat was not fixed. The light outside did not turned in we asked to fix it. It was never fixed.
— not good customer service—
It was not a great experience.

Partner

10/10

Exceptional

04 May 2025

Minhhan

We loved the rooms! Luxurious, spacious and clean daily. The hotel itself has amazing amenities and we came here to recover from surgery for the week and it made a huge difference to my recovery. Although not many restaurants nearby and the hotel food itself is really overpriced and not the best.

Leisure Family

10/10

Exceptional

30 Apr 2025

ALEJANDRO

Excellent condition

10/10

Exceptional

22 Mar 2025

Aurica

Was nice

Business_and_leisure Family

8/10

Excellent

10 Feb 2025

Rafic

Great place to stay.

Business Family

10/10

Exceptional

29 Jan 2025

Rebecca

Good

8/10

Excellent

28 Jan 2025

Firooza

Everything is outstanding. Everyday the clean the room, the room is so comfortable. But the only problem is that there is nothing around such as cafes restaurants and it is far from the city.
The hotel does have their own restaurant but the price is the food are too high. They do not have a separate cafe with cakes or some snacks to enjoy

Partner

4/10

Poor

12 Jan 2025

Jill Robin

WandaVista is a 2-star hotel advertised as a 5-star hotel. It is a tall building that looks nice from a distance but is very unkept. Paint is falling from the walls, and the roof is leaking in multiple places. The door handle to one of our bedrooms was broken, and they came to fix it. The AC units didn't have remotes or any way to change the temperature. We made multiple calls to the front desk, and they eventually brought remote controls so we could set the temperature in our rooms. On the first day of our stay, they cleaned our room and left the door open. Yes, we came back at night to the door to our unit that was open, not just unlocked. Fortunately, nothing was stolen. On our second day, I called the front desk, asking about the pool hours. They said it is open during the day. We dressed up and went to the pool. The pool was closed for maintenance. The gym said the pool would open in 2 days. The front desk had no clue that their pool was closed. When we came back in 2 days for the pool, it was still closed because the maintenance guy had left his equipment in the pool and they had no idea when he would come back. There were water bottles left in the kid's play area that stayed in the same location for multiple days, which means nobody ever really cleaned that room.
This is a hotel that is waiting for a disaster to happen. Unsafe to stay at. I regret making this reservation. The fact that they are rated as a 5-star hotel, raises serious questions about the rating system.

Leisure Family_with_children

4/10

Poor

12 Jan 2025

Muhammad

The house keeper alway bothers me biking the door early in the morning, though I put the sign no disturb.

10/10

Exceptional

08 Jan 2025

Ahmed

Staff are friendly and the room so clean I recommend for anyone

6/10

Pleasant

01 Jan 2025

Ali

Staff were very helpful, but the room condition wasn’t good.

Leisure Self

4/10

Poor

17 Dec 2024

Abdullah

Decent place to stay. Definitely not a 5 star accommodation, lots of renovation issues with the walls and ceiling. Showers leak all over the bathroom.

Leisure Family

2/10

Poor

05 Dec 2024

Syed

I would never stay here again very bad service

Friends_and_family Family

4/10

Poor

19 Nov 2024

Glyn

Management shambles

We booked the hotel because our friend was having cosmetic surgery nearby and we were there to keep her company. The hotel is miles away from the city centre by taxi with no real restaurant facilities apart from a Chinese restaurant where the staff were rude. There is an outlet Mall a ten minute walk away where you can buy fast food. We had breakfast included and it was disastrously planned. Crowds built up for fried eggs etc
The reception staff didn't appear to know their jo, were abrupt and weren't helpful.
Our room was very comfortable. The bed's mattress, pillows and duvet were amazing. However little details like the TV and safe not working. One glass and 1 cup to use for a twin room booking. The wardrobe light constantly 'on'. There was a constant noise from the motorway below.
Overall a hotel that could be prestigious if it had decent management offering help to the customer.

Friends_and_family Friends

10/10

Exceptional

19 Nov 2024

Najibullah

Great hotel

10/10

Exceptional

11 Nov 2024

Ning

Very good

10/10

Exceptional

29 Oct 2024

Braxton

It was worth my stay

Leisure Partner

10/10

Exceptional

11 Sep 2024

LaTeshia

This property is beautiful and clean. The bathroom in my room was so beautiful. I was comfortable sleeping, dinning and speaking with staff. Staff was very helpful and even walked me to my room and explained everything. The cars inside the hotel are classic old school cars and adds a special touch to the decor in the hotel. I will say there were cats everywhere but nothing to be afraid of. The mall of Istanbul is very close to the hotel but I still used a car to get there. The hotel is a good distance away from the airport so I’d recommend renting a car which I did. Overall I highly recommend this hotel.

Leisure Self

10/10

Exceptional

27 Aug 2024

Kudret

Good

Business_and_leisure Family

2/10

Poor

25 Aug 2024

Farhan

Stay away.

Im very confused how did this hotel get over 8* on their reviews, im sure they are up to something. Hotel is very old, mold on the walls, they trried to hide the mold by putting on wall paper and they are coming off, damp smell. Blood staines in the bed sheets, hair on bed and the whole hotel rooms. They changed our room and it was even more worse. We left and asked for refund and the hotel reception said that because we booked it with Hotels.com that they are the one who have to give you the refund. When i got back hotel.com said that it is the hotel who needs to give the refund. Im very disappointed with Hotels.com not helping their customers.

Friends_and_family Family

2/10

Poor

30 Jul 2024

yahya

Air conditioning system very very very very bad .

Business Self

6/10

Pleasant

25 Jul 2024

Jacqui

Mixed views on this hotel but lovely rooms

Firstly,the room itself was perfect, comfy bed, tasteful decor and lots of extra stuff like an iron, fridge, smart tv, hob, however no cutlery or pots so you couldn't use hob or oven.
The service was mixed, room was left open by cleaners and it didn't even get cleaned, air con wasn't working properly and had to keep calling reception for towels, cleaning the room, fix air con etc
Restaurant service wasn't great,but porters were lovely, reception staff average.
Not much to do in the area apart from shopping malls but hotel has a nice swimming pool and spa area. Roof top swimnig pool not looked after and needs maintenance asap. Stayed 4 days would of stayed longer but no restaurants to walk to so left early.

Partner

8/10

Excellent

23 Jul 2024

Verified traveler

Hotel staff is very helpful and nice. Only problem is our room was not ready and we waited more than 2 hours after check in to get to our room. I booked the hotel couple weeks ago. If you have available rooms to book for that days, you need to make it ready for that time. 2 hours is a lot when you traveling with kids. Especially if you have flight after few hours.

Friends_and_family Family

10/10

Exceptional

16 Jul 2024

Jetnor

Goooodddd

Deniz help me a lot

Self

10/10

Exceptional

15 Jul 2024

Levi

Sick place beds are so comfy

Partner

10/10

Exceptional

12 Jul 2024

curtis

staff was excellent at this hotel

Leisure

6/10

Pleasant

05 Jul 2024

Lalaine

The hotel facilities are good and the room is very nice. However, we stayed for 4 nights and not even one day got housekeeing to make our apartment. I put the sign and called reception 5x but no one came. Breakfast selection is not alot also and was not presented very clean and properly, either out of reach or just put on the bench whatever. Not what you will expect from 5 star. Location was close to Istanbul mall but have to catch taxi or uber and taxi doesnt want to take you because the distance is too close but not close enough to walk it. No food, coffee or grocery area when you get out of the hotel, just a massive highway. You need to walk 15mins for a coffee.

Leisure Partner

10/10

Exceptional

01 Jul 2024

Hamid Reza

Everything is good

Business_and_leisure Partner

10/10

Exceptional

24 Jun 2024

Verified traveler

Everything we needed for quick family stay.

Quick one night stay which had everything we needed. Room nice and spacious.
Reception staff very helpful and friendly. Restaurant staff a little average on service and prices typically a lil higher.
Playground was a treat and my daughter couldn't get enough of.
Would stay here again.

Friends_and_family Family

8/10

Excellent

06 Jun 2024

Mushira

Nice and clean hotel. But it is pretty far away from all the major tourist attractions so keep that in mind.

Business Self