Ramada Encore Istanbul Basin Express

10/10

Exceptional

26 Jun 2026

Chastity

The staff was very friendly, the breakfast was delicious and their dinner too. The rooms were always clean

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

ALLEN

Lovely stay at Ramada.
Very professional and helpful staff, within walking distance to the Mall of Istanbul, comfy beds and tasty meals.
Would stay here again

Friends

10/10

Exceptional

17 Jun 2026

Umair

Good location near the mall and excellent value for money. Good time with my family !

Family_with_children

8/10

Excellent

05 Jun 2026

Kemal

it was clean and tidy, breakfast was good and sufficient

Friends_and_family Family

10/10

Exceptional

26 May 2026

Najla

Perfect for one night stay as it’s very close to the mall. Rooms are decent and clean.

Family

10/10

Exceptional

05 May 2026

Christina

Fabulous hotel especially for the value. Clean modern rooms, excellent breakfast with scrambled eggs and 7 minute walk to Istanbul mall. Definitely recommend.

Partner

10/10

Exceptional

25 Apr 2026

Esra

Thx

Family

8/10

Excellent

18 Apr 2026

Mazhar

Clean, convenient location & pleasant staff.

2/10

Poor

14 Mar 2026

Stanislav

Unpleasant smell in the room from the previous cigarette smoke. This hotel only for the smoking guest where smell of cigarette can be heavily detected especially in two elevators.

Self

10/10

Exceptional

20 Feb 2026

Iguehi

The staff was really kind and accommodating. Breakfast options were nice. Convenient walking distance to the Mall of Istanbul and other small neighborhood restaurants.

Self

8/10

Excellent

15 Feb 2026

Selvin

Friendly staff

8/10

Excellent

08 Jan 2026

rajesh

Breakfast were good. I never used spa

2/10

Poor

01 Jan 2026

AMINA

Horrible service - I ordered room surface and it took over three hours for them to deliver they didn’t even bother to tell me what is the delay .. I couldn’t not sleep till after 3:00am .. they allowed drunk men in the room .. I complained four times and they asked me to change my room. After they were very loud. Laughing and screaming .. they were smoking to the point it that it came in my room .. although the rooms were non smoking .. I was very disappointed with the whole experience and I will never , ever back

Leisure

10/10

Exceptional

25 Dec 2025

GEORGES

Clean, friendly staff & nice breakfast

Business_and_leisure Self

10/10

Exceptional

25 Nov 2025

Bashar

Nice hotel and location

Business_and_leisure

6/10

Pleasant

08 Nov 2025

Anda

it would be better not to accept taxis called from the reception. the bathroom is clearly not 4 stars !!

Leisure Friends

10/10

Exceptional

10 Oct 2025

Asaad

I was very happy, and the front desk agents are very helpful and respectful. I will absolutely book again in the future.🌷☺️

10/10

Exceptional

17 Sep 2025

Neil

Very good

10/10

Exceptional

02 Jul 2025

Payam

They provide a chauffeur service from Istanbul Airport in a luxury van for a reasonable rate. The hotel was in a beautiful position, close to the Istanbul Mall and a theme park. Their service and quality were excellent.

Leisure Family

2/10

Poor

26 Jun 2025

Ali

The rooms were hot like hell and AC was not on when we got to the hotel. One of the staff turned it on for us but it turned itself off in half an hour and as we were leaving Beth early in the morning we didn’t get time to get it fixed. It is horrible that offer a presidential suite but to save a few bucks, don’t turn on the AC. Room must have been over 30deg C.

Leisure Family

10/10

Exceptional

06 Jun 2025

Ali

Excellent service and excellent quality. Best value you can get in my opinion for Istanbul.

Leisure Family

10/10

Exceptional

05 Jun 2025

AYHAN

Excellent Reception Fast Kadircan Was Very Helpfull We Got an Upgrade Too

6/10

Pleasant

16 May 2025

Michelle

N/a

Leisure Partner

10/10

Exceptional

11 May 2025

Tony

Very nice staff

10/10

Exceptional

24 Apr 2025

simone

Istanbul Mall

Quiet and friendly hotel with a 10 min walk to Istanbul Mall. We only had the buffet breakfast which was very good and plenty of choice.
Room was clean and large with free bottled water.
For dinner we tried the local restaurants in the area - which where amazing!
About 30 mins by car to the centre if you wanted to sightsee.
Highly recommend this hotel and having a walk round to eat local.

Business

10/10

Exceptional

24 Apr 2025

Verified traveler

Absolutely loved my stay here with my family. Extremely clean facilities and polite staff. Staff was always on hand when needed.
Room service is extremely good.
Regular cleaning of rooms. Breakfast options were many. Delicious breakfast and dinners. Will definitely come back next time

Leisure Family_with_children

10/10

Exceptional

14 Apr 2025

Verified traveler

Short stop in Istanbul

The teenage kids thought it was great with a separate room for them as so used to us sleeping all in one. Would definitely stay again and recommend.

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Shante

The woman (don’t know her name sorry) was very helpful. However everyone was nice.

Leisure Family

8/10

Excellent

28 Mar 2025

Marian

Turkey trip

My experience was good

Friends_and_family Friends

10/10

Exceptional

23 Mar 2025

Rhonda

Highly recommend

Very nice staff. Lovely room. Food was delicious. Walking distance to the grand mall which was just amazing!
Definitely stay here again and recommend to friends. Thank you for a fabulous stay.

Partner

8/10

Excellent

23 Feb 2025

habib

great stay

10/10

Exceptional

30 Jan 2025

Zayn

Worth the stay

Business_and_leisure Friends

10/10

Exceptional

23 Jan 2025

Verified traveler

Great service nice team.

Great service, hotel High sander, friendly helpful team,clean room, good full breakfast, good location but the shorter way to the metro only available if the shopping mall open from 9am until 10pm,to use the nearest gate, out those hours you need to talk in kinda dark highway road about 15mins, about getting taxi they don't like it cos short destin, or he get lost to know which exite to use to get out of the high way. Taxi prices around 250TL to 300TL.one way.

Business

4/10

Poor

26 Dec 2024

Khondoker

Broken locks of the main door. Food item very limited. Terrible elevator. In authorized charge.

Leisure Family

8/10

Excellent

15 Nov 2024

Wasima

Overall experience was good

Leisure Family

10/10

Exceptional

11 Nov 2024

KIRAZ

.

8/10

Excellent

10 Oct 2024

Eleanor

The staff is very friendly and helpful, close to shopping walking distance.

Business Self

8/10

Excellent

09 Oct 2024

shayntal

It was great

8/10

Excellent

04 Oct 2024

Azadeh

The gentleman who checked us in was very kind and although we arrived 2 hours before check in time, we were accommodated and upgraded to their best room. Hotel needs remodeling but it was a great for one night stay and 10 minutes walk to Mall of Istanbul.

Partner

10/10

Exceptional

02 Oct 2024

Avram

Very clean excellent service

Business

10/10

Exceptional

28 Sep 2024

Khaled

Great location right across from mall of İstanbul. Always good for an overnight stay between flights

Leisure Self

10/10

Exceptional

08 Sep 2024

Omar

Good

10/10

Exceptional

27 Aug 2024

Azeem

Great location if you plan to visit the mall of Istanbul. Also relatively close to the airport. The rooms were spacious and very clean. Breakfast had a good variety

8/10

Excellent

22 Aug 2024

Valerie

Its not not far from the airport and nice walking distant to mall. Its busy but overall good.

Business_and_leisure

10/10

Exceptional

18 Aug 2024

Rashid

Close to Mall of Istanbul

Leisure Family_with_children

8/10

Excellent

18 Aug 2024

SAOUDI

Very nice

Business Partner

10/10

Exceptional

15 Aug 2024

Hamza

Excellent for shopping.

8/10

Excellent

14 Aug 2024

Ahmed

Good hotel for short stay near to malls with good acess to transportation to other places.
Staff are extremely helpful and welcoming.

Partner

10/10

Exceptional

12 Aug 2024

Nabil

My preferred place

Leisure Family

10/10

Exceptional

08 Aug 2024

Hamza

It's good for shopping. Very close to mall of istanbul.

4/10

Poor

08 Aug 2024

Maleka

The room was small and cramped. The door didn’t closed properly. Ac didn’t work well. Bathroom had problems.
Food was good for breakfast and staff was very good as well

Leisure Family

10/10

Exceptional

07 Aug 2024

Saeed

Safe and sound

10/10

Exceptional

03 Aug 2024

Stoyan

Very friendly staff

Staff was extremely friendly!
Thank you all and especially Enis!!!

🙏🙏🙏

Partner

10/10

Exceptional

02 Aug 2024

Chandran

Stayed here for tonight's as soon as I landed in Istanbul. Amazing family room. With 4 of us (2 kids) the room was large and fantastic. The breakfast buffet is elaborate and tasty. The staff is incredible and very helpful and friendly.

Leisure Family

10/10

Exceptional

13 Jul 2024

Sergiy

Good place all clean , close to shopping mall

Business Partner

8/10

Excellent

08 Jul 2024

Hamza

Good

2/10

Poor

04 Jul 2024

Mohamed

I stayed in a presidential suite which you can call it anything except a suite. It two separate rooms that you have to go outside of you room to access the bathroom. The condition of the rooms are very bad with too many break items. The AC in one of the room is not working properly. The staff tried their best to help us, but it is out of their control because the property is in very bad condition

Leisure

10/10

Exceptional

26 Jun 2024

Abdulaziz

Clean and amazing Turkish Hamam. Only 5 min walks from mall of Istanbul

Business_and_leisure

10/10

Exceptional

24 Jun 2024

Yousef

The people are soo helpful and professional

6/10

Pleasant

22 Jun 2024

B.

For the price it could have been better.

Partner

10/10

Exceptional

18 Jun 2024

Abdulrahman

رائع

فندق فاخر من الاخر ما شاء الله الغرف رائعه جدا و الاطلاله على المول اهم ما يميز الفندق قربه من مول اوف إسطنبول لا انس الإفطار كان غايه في الروعه و حتى موظفين الاستقبال

Friends_and_family Family

10/10

Exceptional

13 Jun 2024

Mamoun

Very nice place with great proximity to all European side of Istanbul and the airport

Business Partner

10/10

Exceptional

10 Jun 2024

Abdulaziz

Mall of Istanbul is across the street. The hotel is very Nit

Business_and_leisure Self

10/10

Exceptional

01 Jun 2024

Sultan

Thanks for everything

Friends_and_family Family

10/10

Exceptional

27 May 2024

Genoveva

Very good

Leisure Friends

10/10

Exceptional

17 May 2024

Mihaela

Ramada Encore! Very nice place, clean and good time.The best !

Business_and_leisure Family

10/10

Exceptional

28 Apr 2024

RUHANA

Everything was very nice, thank you to Kadircan for his hospitality, he is a very gentleman and someone who loves his job.

10/10

Exceptional

12 Apr 2024

Tahir

We stayed in the presidential suite which was more than adequate for our family of 5. This is on the top floor and consists of two single beds in one room - the second room has a extra large bed and a sofa bed with living area - the bathroom that is accessible to both rooms has a jacuzzi bath and a walk in shower. The hotel and rooms were clean.Now the breakfast was really good , everything you would expect from a 4-5 star hotel. the service has been excellent and have to mention Irem as she gave us complimentary Turkish tea when we arrived and the staff have been excellent. convenient location for the mall which is a few minutes walk away and around 10 mins walk to the metro. I recommend this hotel for families and certainly enjoyed the experience and service here.

Leisure Family

10/10

Exceptional

07 Apr 2024

Valentyn

A nice location near the Mall of Istanbul. Nice and friendly staff. Very good breakfast.

Leisure Self

10/10

Exceptional

04 Mar 2024

Verified traveler

Be back again soon

Great hotel and location, close to Mall of Istanbul. Friendly and helpful staff too.

Partner

10/10

Exceptional

02 Mar 2024

Abdullah

This place is really great. They upgraded my stay and added a complementary breakfast.

Friends_and_family Family

10/10

Exceptional

19 Feb 2024

Osama

Staff is very friendly and professional. Location is good

8/10

Excellent

20 Jan 2024

Messaoud

I strongly recommend Ramada Encore…

Very good in all aspects.

Partner

10/10

Exceptional

13 Jan 2024

Ayman

My stay at the hotel was truly outstanding! The reception team was not only professional but also greeted me with genuine warmth. Their kind gesture of offering a room upgrade and complimentary breakfast added an extra layer of delight to my experience. The room itself was spacious, impeccably clean, and the shower provided a warm and fantastic experience. The complimentary breakfast surpassed my expectations with its diverse and delicious options.

Furthermore, I was grateful for the hotel's flexibility in allowing a late checkout to accommodate my evening flight schedule. This flexibility allowed me to maximize my stay and indulge in an amazing lunch at the hotel's restaurant before heading to the airport. Overall, the hotel's exceptional service, thoughtful gestures, and ideal location make it a highly recommended choice for any traveler.

Business_and_leisure Family

10/10

Exceptional

12 Jan 2024

Ayman

I had a fantastic stay at the hotel! The reception staff were not only professional but also greeted me with warm smiles. They generously offered a room upgrade and complimentary breakfast, which added a delightful touch to my experience. The room was spacious, impeccably clean, and the warm and fantastic shower made it even more enjoyable. The free breakfast exceeded my expectations with a wide array of delicious options. The hotel's strategic location near the Mall of Istanbul and close proximity to various shops and restaurants made my stay even more convenient. Being not far from Istanbul airport ensured a timely departure for my flight. I highly recommend this hotel for a wonderful and accommodating stay.

Business_and_leisure Family

8/10

Excellent

04 Jan 2024

Noura El

This place has a motel feel to it..its snuggled in between small streets . It a 3 and half star hotel at the most. Its not a bad place to spend a day or two atall.. as its very close to the mall , but i.wouldnt.stay here past that. I like my linnen blankets, comfortable bed, throw down comforters. Bigger square footage rooms etc for a long term.stay which this place lacks.

Business Self

8/10

Excellent

03 Jan 2024

Q

Nice hotel close to Istanbul mall

Leisure Partner

10/10

Exceptional

24 Dec 2023

Mohamed

Great place

Leisure Family

10/10

Exceptional

08 Dec 2023

Masoud

Good place

Business Friends

10/10

Exceptional

05 Nov 2023

Konstantin

Convenient location with access to shopping mall and metro station. Very friendly and supportive hotel staff.

Business_and_leisure

10/10

Exceptional

03 Nov 2023

Imtiaz

Hotel is walking distance from Mall of Istanbul which I wanted to visit during my overnight stay. Found it quite convenient and staff was also very nice.

10/10

Exceptional

19 Oct 2023

Louna

I enjoyed my stay, thank you

Leisure Friends

4/10

Poor

05 Oct 2023

Drake

I liked the proximity to the mall of Istanbul and local neighborhood. The front desk staff were cordial and helpful. We had the penthouse suite which was beautiful and kept clean by the staff.

The property is rundown and lobby areas and front of hotel are dirty. The spa area in the basement is atrocious and filthy. This place needs a thorough cleaning.

Leisure Family

10/10

Exceptional

01 Aug 2023

Raied

I liked the professionally of the evening and morning staff. They offered tea, coffee or water at arrivals and on checkout. Restaurant staff where courteous and made one of the best omelets I have eaten in Turkiye.
It is jst perfect.
Location is about 7-10 minute walk from Mall of Istanbul.
They kept my luggage after checkout and when I came to collect, I wss offered coffee or tea before I depart.
It just exceeded my expectations.

Leisure Family

10/10

Exceptional

26 Jul 2023

Viktoria

The reception boys are so helpful and friendly. Excellent job! The room was not so nice. It smells tobacco and the bed sheets were not fresh.
The food and location was very good.

Leisure Family

10/10

Exceptional

16 Jul 2023

Fatima

It’s always a good time staying at the Ramada the employees there are so helpful I always like staying there. The place is close to a Istanbul Mall so you have everything there you need and so many restaurants I will stay there again

Self

8/10

Excellent

14 Jul 2023

Deborah

The staff was wonderful, but the area around the hotel is not very nice. The only advantage to the location is it's close to the Mall of Istanbul. Restaurants are very limited except at the mall which is an easy 10 minute walk.

Leisure Partner

10/10

Exceptional

30 Jun 2023

Ahmed

The staff was extremely friendly and helpful. The breakfast was good and the room was spacious.

Leisure Family

8/10

Excellent

15 May 2023

Christopher

Very helpful staff.

Leisure Self

10/10

Exceptional

03 May 2023

michael

Very nice hotel in a very busy area near the mall of Istanbul limited parking and drop off area so be aware of the traffic. Overall very nice hotel, staff was excellent and extremely helpful.

Leisure Family

10/10

Exceptional

08 Apr 2023

Mohsen

I was there for three nights and every thing over there such as staff, cleanliness, dining, breakfast was perfect, the only issue was accessibility to the around location like as Istanbul mall or metro or bus wasn’t so easy or safe. I wish the hotel set a shuttle for the mall and metro station to accommodate easier.

Business_and_leisure Self

10/10

Exceptional

14 Mar 2023

Ibrahim

Nice location, small bathroom

Leisure Self

8/10

Excellent

12 Mar 2023

Oded

Nice hotel

Very nice staff, they replace my room with my first request, very polite and willing to help
The breakfast was good, the dinner in the hotel wasn't so good

Business

8/10

Excellent

26 Feb 2023

Sofiane

Average location - The staff is excellent ; Amenities can be upgraded.

Business

8/10

Excellent

02 Feb 2023

Paul

Nice place for a layover. Property is very nice and an easy walk to the Istanbul Mall. Good location between the airport and tourist areas. Amenities are surprisingly poor, bring your own toiletries. Good staff and easy Uber access.

Leisure Partner

6/10

Pleasant

01 Feb 2023

Verified traveler

Ok

Self

6/10

Pleasant

31 Jan 2023

Verified traveler

Ok

No wifi, room service was ok!

Self

10/10

Exceptional

29 Dec 2022

Jim

Really good and comfortable hotel. Friendly staff and good breakfast.

Business_and_leisure Family

10/10

Exceptional

09 Dec 2022

Verified traveler

Nice hotel, very close to Mall of Istanbul. Gem the receptionist was very polite and helpful. Would highly recommend😍

Partner

8/10

Excellent

10 Nov 2022

Anna Marie

I liked that the hotel was close to the mall and the airport. However, there was a bad leak in the bathroom and nobody came to check it out even after reporting it. All rooms were booked so we couldn’t change rooms. Also, the airport transportation service was nice but the van smelled heavily of cigarette smoke.

Leisure Friends