Name: Serenity Suites Istanbul Airport
Address: Basın Ekspres Yolu Halkalı Girişi Zeynebiye Cad, 1, Istanbul, 34303, TR

8/10

Excellent

06 Jul 2025

Oliver Ines

All good especially for families

10/10

Exceptional

01 Jul 2025

Oliver Ines

Nice place to stay with kids, shopping and restaurants next door, nice staff always available to help

10/10

Exceptional

18 Aug 2024

Ahmed

Clean , staff helpful and friendly

8/10

Excellent

17 Dec 2023

Salman

The staff are very friendly and helpful, the rooms are clean and are a decent size for families. The only let down was there was no microwave. Near the hotel are some shops and restaurants which is convenient.

Leisure Family_with_children

8/10

Excellent

28 Jul 2023

Iqbal

Staff were friendly, good location.

Leisure Family

8/10

Excellent

09 Sep 2022

Muhammad

If you want to stay a little bit away (20-25km) away from downtown this is the place to live.
nice cozy suite with excellent staff, if you rent a car just drop the keys to the front they will park and bring as needed (the best thing). there is all sort of shops and small market on footsteps.
Will definitely come back.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2022

Laila

Thanks

2/10

Poor

21 Apr 2022

cem latif aslan

Our travel turned into a nightmare...

Outside temperature was 5C but the heating didn't work. The room was so cold that next morning i got up with a throat ache. Sound insulation of the windows was very bad. You hear the passing cars as they are a few meters away even when the windows are closed. There were leakage in the shower. After the shower the bathroom were flooded. The staff was impolite. They spoke with us with \"thou\" instead of \"you\". For couples they ask for marriage certificate. We had it but they reject the validity of your certificate for dummy reasons. I strongly recommend NOT TO STAY in this hotel. Better pay 10-15 $ more and stay in a proper place.

Friends_and_family Family

10/10

Exceptional

01 Oct 2020

Alaa

Staff were very friendly and the hotel was very clean. Overall highly recommend

Friends_and_family Family_with_children

10/10

Exceptional

03 Sep 2019

Verified traveler

no comment its ok ............................................

Business Family

8/10

Excellent

01 Sep 2019

Verified traveler

Great experience

The only thing is that the pictures are too good compared to the reality
But the place is comfortable and the service is brilliant and very secure
I would recommend it for families and couples

Friends_and_family Family

8/10

Excellent

25 Aug 2019

Verified traveler

Not bad stay
Need little professionalism
Friendly manager

Friends_and_family Family

2/10

Poor

15 Jul 2019

Mr.Omar

NO AC IN ONE ROOM

There was only one ac in the hotel room one room was without the ac

Family

2/10

Poor

23 Mar 2019

Verified traveler

House kiping terrible.everyday kip asking towels again for 2 person only 1 towels

Business Partner

10/10

Exceptional

28 Jan 2019

Adel

No parking area

4/10

Poor

01 Jan 2019

Verified traveler

person on the front desk was very rude.my room door got locked and it took 1 hour to open it and we were standing right outside.pool and sauna very congested and dirty looking......I will not recommend for international travelers

Leisure Family

4/10

Poor

14 Dec 2018

Bassel

Bad experance unfriendly staff

It was below average and not welcomig atmosphere. The room is not so clean and extremely noisy as they have poor soundproof windows. Every 5 min you can hear the plans loudly flying by. I was travelling for business and I invited my turkish associate for a discussion over a coffee on night; but the hotel staff refused to let him in and said this is the house rule. No extra guests are allowed except if you pay !. He was denied even after he showed him his ID and he is living closeby !. It ended with a loud conversation in turkish between him and the hotel staff which I did not understand. Afterwards I was not comfortable at all and decided to cancel my stay and checked up early.

8/10

Excellent

05 Dec 2018

Abubakar

Nice and Affordable

The Hotel is quite affordable for its facilities. The services are prompt, but what I find odd is the fact that even though my room was made up, the sheets weren’t changed. Overall, it’s a nice hotel.

8/10

Excellent

24 Nov 2018

Hamid

It was clean and good

4/10

Poor

04 Nov 2018

Sevgi

I reserve the hotel in one king bad one double bed one sofa bed with breakfast when I went to hotel they ask me for more payment because in your website is mistake even with all those beds is saying for 2 people but I put 4 people on your end when I pay true your website is saying 2 people please correct that mistake many times I need to deal with hotels

8/10

Excellent

31 Oct 2018

Saib

Spacious rooms. Stuff very helpful, close to main highways. I had to book their due to location. They are refurbishing high floors.

10/10

Exceptional

27 Oct 2018

Jamal

Friendly staff
Very Good breakfast food
Clean rooms

6/10

Pleasant

25 Sep 2018

Kim

It’s just a place to stay not bad for the price decent place but they could better to improve it I can say it’s okay stay

8/10

Excellent

05 Sep 2018

waled

Nice

Nice,quiet hotel. Rooms good size . Nice bakery and store cross street. Breakfast needs improvement but it is good for the price you pay

Family

8/10

Excellent

27 Aug 2018

SAGHEER

Clean and comfortable

The room was clean, hotel has 24 hours reception, there is nearby snopes, airport about 8-10 minutes drive. Place is good. Break fast was good. There is swimming pool only for adult. WiFi was good. But still in a 4 star hotel you will aspects beds should be more larger. Over all nice stay. But some how far from city center. This is the disadvantage.

Family

8/10

Excellent

27 Jul 2018

Randy A

Jet lag recovery

We stayed 2 nights to recover from a long international flight. It was close to the airport, they received us kindly at 4 AM and gave us extra blankets and pillows. We especially loved the breakfast and the view from the 13th floor restaurant. Our children loved seeing planes take off and fly right overhead, without any interruptions to sleep. TV was mostly in Turkish, but we did watch some National Geographic in English. A/C was very good. Loved the washing machine and kitchen. We did not come prepared to use the indoor pool, but it looked nice.

Family

6/10

Pleasant

07 May 2018

Carson

The hotel is priced well, but rooms not very clean. You have to request cleaning, but they really don't clean it properly. The air conditioner leaked, dishwasher flooded kitchen area, washer/dryer only washed (dryer function broken). No plates and other kitchen items as there were supposed to be. Staff are friendly and helpful.

Family

8/10

Excellent

10 Apr 2018

Verified traveler

It was nice hotel.The staff was very helpful.The location is not far from the air port.

8/10

Excellent

09 Mar 2018

Arnaud

Everything included!

the hotel is close to the airport and the exhibition center I was attending. The suite is really large, and includes all necessary for cooking, and also cleaning ( washing machine). The fitness center is rather simple but the ceiling is high enough and closes at 10 PM. I did not use the swimming pool.
The internet is extremely fast, and the video calls very steady.
The breakfast is fine, but exactly the same during the three days I stayed.
Not very close to public transportation and nothing interesting around ( restaurants, shopping) so you need a taxi.
Regarding the price vs quality, it is definitively a great deal.

8/10

Excellent

28 Jan 2018

Ahmedur

Good choice of hotel near airport

The hotel is close to airport. From Ataturk airport it took less than 15 min and cost you around 30TL in a regular taxi. I checked in late night and the process was super smooth. Staffs were really helpful. Hotel restaurant is not 24 hrs, it was closed but they arranged for me a food delivery to my room from one of the outside restaurants. Breakfast is also decent. Will highly recommend this place.

6/10

Pleasant

12 Nov 2017

Verified traveler

Wonderful hotel. If I weren’t here to tour, this would be in a wonderful location. Taxis are awful.

8/10

Excellent

18 Oct 2017

Verified traveler

Family friendly suites

Downside: close to airport with planes flying every five minutes. Some room service staff are not very professional. A couple tried to enter the room without knocking or ringing. Had I not night-locked the door, they would have been inside without me knowing!

Upside: almost everything else.

All suites have a kitchen which is well equipped with a washer-dryer, dishwasher, fridge, microwave oven, stove, sink and some plates and silverware.

Hotel restaurant serves an excellent breakfast. But no lunch and dinner.

8/10

Excellent

07 Sep 2017

fuad

Superb 5 stars hotel staff especially elyas

Everything is of excellent especially the staff. Most helpful and very attentive

6/10

Pleasant

18 Aug 2017

Derya

NO service

COMPLAINED ABOUT A LEAK IN THE SHOWER WHICH CAUSED THE WHOLE FLOOR TO WET EACH TIME SOMEONE HAD A SHOWER AND NOTHING WAS DONE

Family

8/10

Excellent

30 Jul 2017

DADA

Had a nice holiday it's very comfortable place near to airport & istanbul mall , close to bus stop

8/10

Excellent

28 Jul 2017

James

Nice clean affordable hotel near Ataturk Airport

Quite nice hotel near the airport. It took about 15 minutes to get there by taxi for about 20 Turkish Liras. Receptionist calls for taxi and they come fast. Full kitchen (stove and full size fridge and dishwasher) and washing machine in the room. AC in the living area in the suite. Nice deck. Nice staff who speak English. Nice swimming pool in basement. Two good working elevators (they say lifts). Had a pullout couch and pullout chair in living room so 5 could stay in the suite.

Good restaurant across the street to buy very tasty pizzas and pide. The kunefe dessert at that restaurant was not so great. There was a nice bakery across the street as well with lots of nice sweets

Family

10/10

Exceptional

22 Sep 2016

Verified traveler

Great Hotel

My family and I enjoyed the hotel. We felt like it is our home.

10/10

Exceptional

28 Aug 2016

amir

Nice apartment everything new and clean. Wonderful

I stays 3 nights but moved to sultanahmet close to attractions. Nice and clean hotel, staff very cooperative but there is no attractions near by, a complete apartment all new kitchen. You feel like home. But no direct bus or tram to city.
I recommend for business people

10/10

Exceptional

16 Aug 2016

fathi

Nice hotel close to the airport

Amazing hotel and staff
Clean and comfy suite
Close to airport

2/10

Poor

23 Apr 2026

Berat

Konaklayamadık maalesef aile oteli notu var ama o detaya ulaşmak bu uygulama üzerinden zor dikkatten kaçıyor
Lobide soy isimler tutmadığından dolayı odaya geçiş yapamadık
Ücret iadesi yapacaklarını söylediler uygulama üzerinden temas edin dendi ancak herhangi bir ücret iadesi de alamadık

Partner

8/10

Excellent

10 Oct 2025

Mariam

Service 4 étoiles mais l’hôtel en lui même est plus un 3 étoiles. Certains équipements sont dégradés ou trop anciens, à changer (pommeau de douche, sol douche, cuvette WC etc).
Mais le personnel est très gentil et serviable.

Business Family

10/10

Exceptional

15 Aug 2025

Rrahim

Sauber und Komfort

Alles super verlaufen und sehr zum
Empfehlen

Friends_and_family Family

2/10

Poor

12 May 2025

Katarzyna

Peggiore esperienza di sempre personale volgare maleducato e agressivo! Mai stato tratto in questo modo in nessuna struttura ! Sono addirittura stato minacciato verbalmente perché ho chiesto di cancellare la prenotazioni dopo il check in visto la mancanza di rispetto dello Staff

Business Partner

10/10

Exceptional

03 Jan 2025

emre

süper

çok iyi ve temiz bir yer

Friends_and_family Family

8/10

Excellent

08 Dec 2024

Verified traveler

Odanın genel durumu iyiydi sadece perdeler ve cekyatlarin değişmesi gerek mobilyalarında biraz bakıma ihtiyacı var. Kaldığımız oda aşırı sıcaktı kış gününde klima açmak zorunda kaldık. Genel olarak temizdi. Personel güler yüzlü ve iyi hizmet veriyorlar.

Friends_and_family Family

10/10

Exceptional

27 Nov 2023

Seçil

HERŞEY ÇOK GÜZELDİ TEŞEKKÜRLER

Business_and_leisure Family_with_children

10/10

Exceptional

16 Aug 2022

Radouane

Alles war gut.

8/10

Excellent

21 Aug 2021

Verified traveler

Die Lage des Zimmers hat mir gut gefallen

Leisure Family

8/10

Excellent

13 Jan 2020

Süleyman

Suit olması güzel herşey var. Kışın hava kirliliği yüksek bölgede.

Business

10/10

Exceptional

11 Jan 2020

Verified traveler

Service was perfect
And cleaning service
And the location

Leisure Family

4/10

Poor

04 Jan 2020

Eskimez

Serenity air port hôtel

La femme de ménage me réveillait tous les matins à 8h elle sonnait sonnait sans s’arrêter donc pas le choix pas de grâce matinée et le petit déjeuner il s’arrête à 10h30 j’arrive à 10h 20 il y’avait plus rien.... déçu

Friends_and_family Friends

10/10

Exceptional

02 Jan 2020

Verified traveler

Serenity suites hotel has a verry good and helpfull staff.
When u book a suite the breakfast is included and full of choice wat u want to eat.

Business_and_leisure Partner

10/10

Exceptional

19 Dec 2019

Adnan

Oda Büyük Güzel Temiz !!! Ödediğim Fiat’a Göre Çok Cazip ve Mükemmel

Self

8/10

Excellent

23 Nov 2019

TARIK

VERY GOOD

a very good place with professional staff. Room are confortable, clean and i spent good time.

The place is easy for access.

Business

2/10

Poor

12 Oct 2019

Yigit

Yobaz oteli

İki kişilik rezervasyonumda kalacak olan ikinci kişinin kadın olması durumunda evlilik cüzdanı isteyeceklerini söyleyen geri kafalı yobaz oteli. Türkiye Cumuriyeti değil de bağlı bulundukları semtin etkisinde kalmış İran kanunlarina göre yönetilen saçma sapan işletme.

4/10

Poor

04 Oct 2019

Muhammed

Yıldızlı PANSİYON

Pansiyon mantığıyla işletilen yıldızlı otel

10/10

Exceptional

11 Sep 2019

Verified traveler

2019年9月上旬に泊まりました。
施設は最高にに綺麗です。利用しませんでしたが、プールやジムもあります。トルコ旅行の最終日に泊まったこともあり、それまでかなりのハードスケジュールだったため、ほとんどをホテルで過ごし、体力回復に努めました。
また、日曜日に泊まったため、ジム等の施設は夜の6時まで、月曜日は点検のためそれらの施設は利用できませんでした。
難点としては、ブルーモスクやアヤソフィアなどの観光地から遠く、ホテルにたどり着くまでの交通手段はタクシーかバスのみです。
ホテルのフロントの人から「どうしてここに泊まったんだ笑」と冗談混じりに言われました。
エアポートホテルと書いていますが、アタトュルク空港に近く、おそらく日本人が利用する新イスタンブール国際空港までは遠いです。
新イスタンブール空港まではタクシーで165リラでした。
(人間140リラ、荷物25リラ)

Leisure Friends

8/10

Excellent

05 Sep 2019

Verified traveler

Der Preis und das Personal sind top!

Die Ausstattung könnte etwas moderner sein! Aber wie gesagt, der Preis ist unschlagbar!

Das Personals ist immer freundlich und hilfsbereit gewesen!

Leisure Family

6/10

Pleasant

30 Jul 2019

Verified traveler

Frühstück war nicht gut und sauber.klima direkt auf Bett gerichtet im Zimmer und im Schlafzimmer war keine

Leisure Family

8/10

Excellent

08 Jul 2019

Verified traveler

Rum var ok, med bra utrustning b.a kylskåp, ugn, mikrowave and tvättmaskin. Finns aircondition i vardagsrum. Utsikt från våning 11 är underbart.
Simhall och gym är Fri Men frukost är inte mycket sorter mindre än förväntat och området kring hotellet är gammal

6/10

Pleasant

16 Jun 2019

Verified traveler

Sauberkeit war sehr gut aber das Service war schlecht

Friends_and_family Family_with_children

10/10

Exceptional

19 Apr 2019

Verified traveler

Rigtig godt sted. Stor værelse .. god service. Klar anbefales

Partner

8/10

Excellent

12 Apr 2019

M.

It was nice to staywith family in this Suites.Very friendly and v.good service.

Business_and_leisure Family

10/10

Exceptional

08 Apr 2019

M.Nidal

اقامة ممتازة

كل شيء كان ممتاز و الشقة جديدة و نظيفة و المنظر من النافذة رائع بالإضافة لوجود محلات طعام و تسوق قريبة جدا

8/10

Excellent

02 Apr 2019

Özer

Top Preis Leistung

Einchecken ging sehr schnell, sehr nettes Personal.
Zimmer sind aufgeteilt in 1x Wohnzimmer mit Küche und 1x Schlafzimmer.
Sehr groß und man fühlt sich fast wie zu Hause.
Frühstück ist auch ok gewesen.

Einziger Manko war das die startenden Flugzeuge über das Gebiet geflogen sind und somit man die Flugzeuge gehört hat.

2/10

Poor

22 Mar 2019

Mustafa

Yobazlikta 5 yildiz

Arap degilseniz ve Araplara sempatiniz yoksa bu oteli tercih etmemenizi oneririm
Onlarca otelde kaldim bu en kotusuydu.

Istanbulun gobeginde tabiri caizse boyle yobaz bir otel gormedim.

Konaklama yapmamis olmama ragmen ucret iadesi yapilmayip dogrudan no show gosterdiler.Bir Arap turist bir rus turistle otele girince evlilik cuzdani istenmiyor ama siz Turkseniz ve esinizle gitmisseniz evlilik cuzdaniniz isteniyor..

Ayrica Bolgeye aracsiz gitmemenizi tavsiye ederim.

Partner

10/10

Exceptional

05 Mar 2019

Jamal

جيد

فندق جيد

Family

8/10

Excellent

25 Jan 2019

sevket

Güzel bir otel

Temiz nezih güzel otel personeli güler yüzlü ve çok ilgililer.

Family

10/10

Exceptional

16 Dec 2018

Verified traveler

Super hotel , heel vriendelijke personeel .. kamers zijn mooi ingericht , je voelt u in eigen huis comfort met alles aanwezig zeker in aanrader wij gaan zeker terug

8/10

Excellent

06 Dec 2018

Verified traveler

Nähe vom Flughafen
Schönes Hotel große Zimmer. Hat Waschmaschine und Trockner

8/10

Excellent

04 Dec 2018

Coskun

Bölge ve konfor adına gerçekten şık bir otel personeli güleryüzlü ve kibar ama tek eksiği odalarda ikramlık çay ve su bile olmaması bir gecelik konaklamada alışveriş yaparak mı gitmemiz gerekiyor her odada ikram olarak çay ve su bulundurulması gerekir bence bu yazdıklarım dikkate alınırsa memnun olurum

8/10

Excellent

03 Dec 2018

Mehmet

Fena değil

Personel ilgiliydi. Otelin temizlik durumu normal, kahvaltı ortlama seviyede, ancak havaalanına yakın olması nedeniyle biraz gürültülütdü

Family

2/10

Poor

26 Nov 2018

Serkan

La porte des wc ne se fermer pas. Puis les linges n’etaient pas très propre. Un hôtel nul

Family

10/10

Exceptional

27 Oct 2018

Uzeyir

Super hôtel propre et accueillant, en famille propre bien desservi proche de l’aéroport des taxis sont toujours en bas à notre service
Plein de supérettes snack resto pharmacie autour
Très bon service pour le prix

6/10

Pleasant

10 Oct 2018

Ahmed

جيد الاقامة لمتوسطي الدخل

مساحة الجناح ممتازة - السرير مريح - مكان الفندق جيد قريب من الاماكن المجاورة للمطار واسطنبول مول - الدخول والخروج سريعة
السلبيات: كراسي طاولة طعام الجناح متسخة- الحمام صغير المساحة- الفطور اصنافه محدودة

Family