Pullman Istanbul Hotel & Convention Center

Turkey , Istanbul
ISTANBUL, Yenibosna Merkez Mahallesi 1 Asena Sok No:15 Bahce, 4A
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47 reviews shown

10/10

Exceptional

20 Jan 2026

Samuel

Good

6/10

Pleasant

05 Aug 2025

Peter

The modern lobby of this business hotel may lead you to believe you are in for a five star stay. You are not. Subtract three stars. The rooms are very much showing their age. Cracks in the woodwork, interior doors that won’t close, a refrigerator that didn’t work, even stains on the wall that should have been cleaned. Countering the poor condition of this property were the generally friendly and helpful staff. If you need to be in the area and are looking at business hotels, I would honestly look elsewhere. Disappointing Pullman, you ought to try to do better.

Business_and_leisure Partner

2/10

Poor

12 Jul 2025

Ibrahim

My recent stay from July 10-12, 2025, had its ups and downs.
On the positive side, the hotel staff were consistently helpful and respectful, which I truly appreciated. The hotel was also very clean, and the food, while limited in variety, was clean and well-prepared.
However, a major drawback was the swimming pool. A large section was constantly used for kindergarten swimming lessons, leaving very little space for other guests. What was more frustrating was that guests were required to buy swimming caps, but this rule didn't apply to the children or their instructor. I raised these concerns with both reception and the manager but received no follow-up or indication my feedback was taken seriously, which was truly disappointing.
Additionally, the hotel's location is inconvenient, situated in the middle of a freeway and an hour from Istanbul Airport. The hotel's taxi service was also overpriced.
While my stay was generally acceptable, the issues with the pool and the lack of response from management, combined with the location and taxi pricing, negatively impacted my overall experience.

Family

10/10

Exceptional

16 Jun 2025

william

Good service

10/10

Exceptional

25 Feb 2025

Kisha

Loved my stay here, it was close to the mall and pharmacy. Clean hotel, comfortable & beautiful view of the city. I came from the airport around 4am and they let me checked in! Even receive bath robes and slippers. 10/10

Leisure Self

8/10

Excellent

31 Jan 2025

Verified traveler

The restaurant for breakfast was a complete disaster. Too many people,probably airline passengers of a canceled flight. Everything was on a shortage including juices.

Business

10/10

Exceptional

22 Jan 2025

Brian

The building is modern and nice. The staff was always helpful. The rooms were spacious and clean. Can’t complain about a thing.

Leisure Self

4/10

Poor

11 Nov 2024

Thomas

Mediocre hotel with nothing around

Mediocre hotel with nothing around. There is no AC in the rooms. Cool outside but hot as balls in the room. Had to ask multiple times for toilet paper. WiFi is almost nonexistent.

Friends_and_family Family

8/10

Excellent

18 Sep 2023

Chaman

Good

Leisure

6/10

Pleasant

17 Dec 2022

Paul

I booked this room for my gf who was transitioning from an Odessa bus to airport flight the next day. Her comment was a good room, good shuttle to airport, but disappointing breakfast. Based on this will probably not stay again.

Business_and_leisure Self

2/10

Poor

21 Nov 2022

chanel

APPALING

Leisure Self

6/10

Pleasant

12 Mar 2018

Jonathan

A typical airport hotel, with a few failings

A stay for a conference on site. Room had coffee machine, but no coffee pods, two spacious wardrobes, but no hangers. Otherwise good standard of room. Disappointing but cheap buffet for evening meal. Area outside is a mess, a tangle of interchanges the taxis struggle to find way into hotel. Shopping centre and food about a mile away but would not want to try to walk there. There is a free shuttle service to the hotel and back, although not very often. Booking a car from the airport for the 5-10 minute journey cost the same as the price to the centre of Istanbul, 40 mins away.

4/10

Poor

19 Jan 2018

Verified traveler

New hotel close to airport

Staff havre to ne trained better. Overall did not have a good stay

4/10

Poor

18 Jan 2018

Ali

New hotel. Not a good location.Noisy

Poor service. Staffs not trained and not friendly. Generally bad experience.

2/10

Poor

23 Apr 2017

Verified traveler

They abused of my credit card - night paid 2 times

They charged my night for two times on my credit card and are not refunding me back. I am waiting for the refund for 3 months. Over phone, they confirm they will do the transaction. Over email, no responses are received. The hotel has good conditions / cleaning but the service is really poor.

I booked and paid the room through an agency. I gave my credit card details only for security deposit and they charged the night once more. The most ridiculous is they are delaying the refund. My advise is keep track of your credit card transactions.

2/10

Poor

28 Mar 2017

Mohannad

Bad Experience!

Please do your self a favor and don't book at this hotel what so ever. They control the temperature of your room centrally to save some energy. so the temperature was fixed at 27 C, and couldn't amend the same! I complained million times with no hope!! I also asked to meet the manager in Duty also with no hope (all false promises).
Gym closes early, breakfast is poor, and the service was below expectations!

8/10

Excellent

21 Mar 2017

Verified traveler

Nice hotel, practical if u will be staying near At

Friendly staff,language barrier, but they were trying hard to make u feel comfortable.the spacious

10/10

Exceptional

07 Jan 2017

Metin

Great hotel near airport.

Only stayed one night to be in close proximity to the airport. From the minimal experience i had, this hotel was very nice. A true 5 star hotel.

10/10

Exceptional

11 Dec 2016

Fozan

Perfect

I arrived a bit late to Hotel, I didn't catch the Hotel free shuttle, so I was pushed to hire taxi from the airport which was too expensive but the welcoming at the reception dispelled all tiredness!, The room is very cozy and warm enough equipped with needed facilities. There are many and uncounted diversity of entertainments, spa, gym, Turkish hamam, sauna, body massage and etc

8/10

Excellent

06 Aug 2016

Verified traveler

Nice hotel very close the Istanbul Ataturk Airport

Due to our very early flight we selected this hotel which was only 3 km away from the international flights terminal. Hotel is recently built and it has very comfortable rooms. There is not much to mention about the neighborhood and it was kind of difficult to find the way to the hotel. Surrounding roads are still under construction. We would definitely book again in this hotel and hope to stay a bit longer.

Family

8/10

Excellent

17 Jun 2016

Ignacio

It was ok

10/10

Exceptional

03 Feb 2026

Bekir

Resepsiyondaki Berkay bey çok iyi karşıladı ve

10/10

Exceptional

13 Jan 2026

Elif

Odaları Spor Salonu ve konumu çok iyi tek sorun kahvaltısı zayıf

Business

10/10

Exceptional

28 Dec 2025

Mertcan

Yakında pek ufak avm var

Self

8/10

Excellent

13 Dec 2025

ASIM

Oda temiz çalışanlar duyarlı yakınında dükkan yok ve konumu zor ulaşılıyor kahvaltısını denemedim kahvesi güzel

Business

8/10

Excellent

03 Nov 2025

Ümran

Oda temiz, personel nazik

Friends_and_family Friends

8/10

Excellent

13 Jun 2025

Fatih

Partner

10/10

Exceptional

15 Dec 2024

Verified traveler

Resepsiyon Merve hanım çok nazik ve yardımsever davrandı odamızı ücretsiz upgrafe etti kendisine teşekkür ederi

Business

2/10

Poor

17 Oct 2024

Sebastian

Schlechter Service, renovierungsbedürftiges Zimmer

Der Aufenthalt startete zunächst erfreulich und wir wurden auf eine Suite umgehender, aber dann ging es Schlag auf Schlag. Man sollte für Kaffeekapseln zahlen (nachdem man sie telefonisch bestellen musste), Zimmer war mehr als in die Jahre gekommen und die vergessenen AirPods waren natürlich nicht auffindbar und später konnten wir ihren Weg durch Istanbul verfolgen…

Partner

2/10

Poor

27 Sep 2024

PERLA

No pudimos llegar nunca a Estambul, porque Expedía cometió un error con nuestros vuelos y nos quedamos atorados en Ciudad de México. Perdimos nuestro viaje y no fue posible cancelar la estancia en el hotel ya que no era reembolsable la tarifa.
Expedía debería de hacerse cargo de todos los inconvenientes que nos causo

Leisure Partner

10/10

Exceptional

22 Sep 2024

WILHELM TORSTEN

Her şey gayet iyi idi sadece yaklaşık 2 saat sıcak su gelmedi.

Business

8/10

Excellent

21 Jun 2024

Yuji

Very far from airport
But staff good

Business

6/10

Pleasant

13 May 2024

Verified traveler

Massenabfertigung

Große Zimmer mit bequemen Betten. Zustand nicht mehr ganz so wie es sollte, Frühstück-Service ist eher eine Abfertigung mit Billig-Kaffee. Mitarbeiter sind aber alle sehr höflich.

Partner

10/10

Exceptional

26 Apr 2024

Yusuf ziya

Hersey güzeldi
Özellikle yatak ve yastıklar aşırı konforluydu

Business

2/10

Poor

14 May 2023

Rumi

reception can't speak english
all staff understand the event in the hotel
Breakfast is bad taste.
No restaurant we can go on foot need taxi for everywhere
It is unconvenient but no pickup service and no shuttle
Never stay in the future

10/10

Exceptional

13 Dec 2022

Verified traveler

Un bon hôtel pour se reposer, relaxer, travailler

Les plus:
Grandes chambres, propres dans l'ensemble, grande et fonctionnelle SdB avec tout le nécessaire, calme. Les grandes baies vitrées en guise de parois extérieures peuvent dérouter, mais la vue est imprenable (pas forcément pittoresque par contre).
Un centre SPA avec piscine et sauna (inclus dans le prix), les massages sont optionnels. Une salle de sport très grande et correctement équipée, ça change des hôtels européens ou français qui sont mesquins sur le sujet et général.
Le petit déjeuner buffet est inclus dans le prix de la chambre.
Le diner buffet pour environ 18 euros est très riche, très bon, frais et varié, à tester absolument.
Le personnel est efficace, rapide et souriant, à souligner.

Les moins: un énorme hôtel peut dérouter. Il se trouve à 40 km de l'aéroport international IST, ce qui nécessite environ une heure de transport.
Le petit déjeuner est quelconque.
Le mobilier des chambres est à rénover.
Correspond à un 4 étoiles max européen.

Self

10/10

Exceptional

05 May 2018

Celalettin

İstanbul pullman mayıs

Bence iş toplantısı vb kısa konaklamalar için ideal otel olarak düşünülebilir.herşeyiyle mükemmel di.belki fiat biraz daha makul olabilir.geceliği oda kahvaltı 105 € kur dikkate alındığında güncelleme yapılması uygun olur diye düşünüyorum.
Onun dışında 10 üzerinden 10

Teşekkürler....

6/10

Pleasant

18 Mar 2018

Verified traveler

7 out of 10

Overall critic is 7/10. I had to wait in reception line for 30 minutes due to the old and malfunctioning payment system. There was only 1 person in front of me FYI.

8/10

Excellent

04 Mar 2018

Erencan

Séjour agréable

Hôtel bien situé près de l'aéroport et de la zone industrielle ikitelli.
Propre et aéré.

4/10

Poor

24 Feb 2018

Murat

Kötü servis

Oda iyi ama genelinde vasat. Özelikle resturant ve barlar, çok kötü.: 5 yıldızlı bir otele yakışmayacak menü ve içecekler. Orta kaliteli bir şarap bulamadık)) ve alakart resturant bar çalışanlarından azar işitik))

Partner

10/10

Exceptional

03 Feb 2018

Rukiye

Güzel bir otelll

Rahat konforlu bir oteldi teşekkürler

Partner

4/10

Poor

03 Jan 2018

yaprak

ORGANİZASYON REZALETİ

OTELİN YILBAŞI ETKİNLİĞİNE KATILDIK AMA ORGANİZASYON FİRMASI YAKLAŞIK 4000 KİŞİYİ DOLANDIRDIĞI İÇİN GECEMİZ ÇOK KÖTÜ GEÇTİ. OTEL ADINA LEKE GELECEĞİNİ TAHMİN ETMEDEN NASIL ARAŞTIRMADAN BÖYLE VASAT BİR FİRMA İLE ÇALIŞABİLDİ AKLIM ALMIYOR.AYRICA PARA İADESİ YAPACAKLARINI SÖYLEYİP IBAN BİLGİLERİMİ ALDILAR AMA HALA PARAMIZ İADE EDİLMEDİ.BİR DAHA ASLA KONAKLAMA YAPMAM BU OTELDE. VE ODADA WİFİ ÇEKMİYORDU ÇOK KÖTÜYDÜ.

Partner

8/10

Excellent

27 Jul 2017

Mehmet

Güzel bir konaklama.

Otel lokasyonu ve olanakları çok iyi.

Partner

8/10

Excellent

25 Jul 2017

HUDA

فندق رائع وفخم

فندق رائع وراقي وفخم والغرفة واسعه ورائعة ونظافه وفخامة الردهة كبيره والسعر جميل ومعقول وقريب من ستي اوتيلت وقريب من خدمات ومطاعم وموقعه جيد وقريب من مطار ومن اوف مول وفورم مول ومرمره مول
استمتعت بالإقامة فقط شي واحد يعيب الفندق
وهو مستوي الافطار البوفيه ليس مستوي فندق خمس نجوم وخيارات قليله جدا وغير لذيذه
أرجو من اداره الفندق الاهتمام في الافطار افضل من ذلك
حتي لا يؤثر علي جمال الفندق
ولكن هذا العيب لن يمنعني من زياره الفندق مرة اخري
لانه رائع لكن سوف احجز الغرفه دون افطار

Family

6/10

Pleasant

24 May 2017

Resul

Otelin müşteri talep ve isteklerine yaklaşımları ve destekleri sıfır
Otel ile ilgili olumlu bir durum açıkça belirtemeyecegim
Bina konum oda konforu konuları otel çalışan ve misafir iliskileri kotu olunca diğer iyi ve olumlu konular da silinmiş oluyor.
Açıkçası memnuniyet sıfır diye söylemek isterim.

2/10

Poor

09 Mar 2017

ZORZ

belles chambres mais service NUL

service exceptionnellement inefficace !

8/10

Excellent

14 Jan 2017

very good hotel

thank your service
thank your service
thank your service