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Macalister Mansion

Penang · Malaysia

228 Macalister Road George TownView location

9.2/10Excellent49 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Location6.0/106.0
Neighborhood8.0/108.0
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Macalister Mansion

Set to be awe-inspiring, the century-year-old colonial mansion is the basis for Macalister Mansion. This majestic mansion turned boutique hotel presents a quirky yet sophisticated lifestyle-oriented residence, where visitors can experience Penang's rich heritage without even leaving the building.

Proud to be the first member of Design Hotels in Malaysia and a list of accolades received over the years, Macalister Mansion did not rest on its laurels.

The hotel continues to raise its bar with the beautification works, which began in July 2020 covering the 8 guestrooms, lobby, reception area, upstairs landing area with a new reading corner, a beautifully transformed poolside garden and pool bar as well as a newly added function room.

Followed by a suite of pampering services that are so intimately fulfilling to the core that will simply make you go “mm….” The hotel reopens its door in October 2020 with the birth of 3 room categories.

Read more about this hotelShow less

A stay at Macalister Mansion places you in the heart of George Town, within a 5-minute drive of KOMTAR and Leong San Tong Khoo Kongsi. This boutique hotel is 2.5 mi (4.1 km) from Gurney Plaza and 2.8 mi (4.5 km) from Penang State Museum.

Make yourself at home in one of the 8 air-conditioned rooms featuring free minibar items and espresso makers. 55-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and separate sitting areas. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 16 COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Property does not offer onsite COVID-19 testing Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MYR 3.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: MYR 150 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Loh guan Lye Specialist Centre 0.2 km / 0.1 mi
Island Hospital 0.8 km / 0.5 mi
New World Park 1.3 km / 0.8 mi
Gleneagles Penang Medical Centre 1.3 km / 0.8 mi
KOMTAR 1.4 km / 0.8 mi
Gurney Drive 1.4 km / 0.9 mi
Hin Bus Depot Art Centre 1.6 km / 1 mi
The Top at Komatar 1.6 km / 1 mi
Prangin Mall 1.6 km / 1 mi
1st Avenue Mall 1.7 km / 1 mi
Kidland Penang 1.7 km / 1.1 mi
Wawasan Open University Main Campus 1.8 km / 1.1 mi
Pulau Tikus Market 1.9 km / 1.2 mi
Pasar Chowrasta 1.9 km / 1.2 mi
Dhammikarama Burmese Buddhist Temple 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international callsExtra charge
  • Car hireExtra charge
  • Secure parking
Show 35 more facilities & services
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Bicycle hire serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Breakfast room
  • Meeting room
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Breakfast
  • Set menu dinnerExtra charge
  • Breakfast and lunchExtra charge
  • Special dietary optionsExtra charge
  • SnacksExtra charge
  • Deposit on arrival
  • Early departure
  • Identification card at arrival
  • Flight information required
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Macalister Mansion

9.2
Excellent
49 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
6.0 /10
Neighborhood
8.0 /10
Amenities
9.6 /10
20 reviews shown
10/10
Exceptional
06 Feb 2024
steve
The hotel has a feel of home with personalised, friendly staff who remember the way you like your tea served! The staff were most helpful and quick to fix the (blown) lights and with our luggage.
Business_and_leisure Partner
10/10
Exceptional
22 Nov 2021
Gabriel

Will return definitely

It was the best stay, service and rooms are top tier quality without compromising. Applause to the friendly and efficient staff. They know their customers very well and very friendly.
Partner
10/10
Exceptional
05 Aug 2019
Jim

Beautiful Hotel

Beautiful hotel , good location for food
10/10
Exceptional
12 Jun 2019
Verified traveler
Overall good
Friends_and_family Partner
10/10
Exceptional
09 May 2019
On Ki

Nice decoration and helpful staff

Everything is perfect! We love this hotel.
Partner
10/10
Exceptional
24 Mar 2019
Tong
The stay was so pleasant - the room was large and comfortable, great toilets and bed too. The location is conveniently near the georgetown area so you can take a short walk down whenever.
Leisure Partner
10/10
Exceptional
21 Feb 2019
AP
A place that I will definitely be back again. Great job to the operation team!
Leisure Partner
10/10
Exceptional
26 Oct 2018
Suru
Extremely friendly staff and very good service. Small hotel gives a homely feeling. Really enjoying our stay.
8/10
Excellent
06 Sep 2018
Pattrick
Amaze with the unique interior design of the room stayed, a combination between vintage and modern feels. However it located in the middle of the town.
10/10
Exceptional
10 Jan 2018
Jeff

A great alternative to a large high-end hotel!

Macalister Mansion is a really cool place to stay. Each of its only 8 rooms are unique. We stayed in room 3 which was amazing. The bar and lounge areas are quite funky. But dont expect to meet a lot of other guests given only 8 rooms in the hotel.
8/10
Excellent
23 Aug 2017
Jeff

One of a kind

We booked is hotel because it is one if a kind which has only 8 rooms. A quite retreat/getaway for our anniversary. The facilities is great but we didn't use them much. One thing I want to touch on is the cleanliness of the room. The cushions on the chairs and carpet have stains all over. I even called the front desk about the stains and they told me they are aware of them. I was surprised that they still vacant for guest. I don't think this room should be posted for guest to stay until the room is cleaned. We stayed in Room 6.
6/10
Pleasant
17 Aug 2017
Jas

Room nice but hotel grounds lacking

The plus for this hotel are the rooms: nicely designed, upscale, roomy and comfortable. The downside is the outdoor space : is underutilized so outdoor tables and chairs are dirty and wet long after a rain. The location is on a street with views of a political party headquarters and a group of shophouses- no Georgetown charm. With a little more effort, they could improve the landscaping. Although the hotel is rather new, signs of wear and tear visible- peeling paint outside and stained carpet inside.
10/10
Exceptional
28 May 2017
Melissa

Great hotel, very nicely appointed rooms.

Enjoyed our time at Macalister Mansion, great hotel staff, & room facilities.
8/10
Excellent
16 May 2017
D & J

Excellent location for us!

Excellent room / amenities! Unfortunately they accommodate smokers in lounge & bar facilitating stale smoke in hallways & breakfast dining rooms.
10/10
Exceptional
01 May 2017
Jack

Fantastic hotel though a bit far from the city

Fantastic hotel with a nice, spacious and comfortable room. The room is well-maintained and the amenities are luxurious. You get to choose from the different types of pillow provided.

We booked Room #2 that has minimum photos on the internet. The room is well furnished and big. We loved the bathroom that is so pretty and spacious too, with the rain shower and tub! The room overlook the swimming pool and makes for a nice morning view!
10/10
Exceptional
31 Dec 2016
Robin

Amazing rooms and decor, great service, great food

We spent 2 nights at the Macalister Mansion and loved it. The decor throughout the common areas is spectacular. They have a whiskey and cigar lounge with a great selection if that's your thing, but food in the restaurant is delicious and reasonably priced. We didn't get the chance to check out their fine dining option, but I'm guessing it was good too. The bar is a great place to have a drink, and the wine selection is good. Service was excellent, pool was nice, room was delightful, and mini bar was complimentary, what more can you ask for?
Partner
10/10
Exceptional
20 Aug 2016
MOHD SUKARNO

The Best hotel in Penang !!

This is a very Chic 8 suite boutique hotel which has the coolest and chic decorations of all the hotels in Penang. The bar area reminded me of Sketch's in London with all the quirky decor items. It is the most expensive hotel in Penang but well worth it for the experience!! The cafe is an excellent place to spend the lazy afternoon with some tea/coffee and the tasty pastries. And of course the fine dining restaurant is the place to go to impress your guests in Penang with its chic decor and expensive set menus and fine wines.
10/10
Exceptional
19 Apr 2016
Verified traveler
Macalister Mansion lives up to its reputation of being a beautiful hotel. With only 8 rooms, you will have an exclusive personalised experience. The only points I think is worth being mindful are: (a) the location of the hotel is a bit further out of the UNESCO site (b) the hotel has a proper restaurant, and breakfast is served there. If you like hotel buffets, this might not be your cup of tea.
10/10
Exceptional
24 Mar 2016
tamimi

Unexpected deposit

One of the best hotels we have stayed in so far . But we were caught by surprise when we had to pay a deposit of rm900/night!!! (Although we had made full payments ahead). The room was MAGNIFICENT! Spacious , comfy, and the complimentary snacks were high-end. They even have a turn down service which we didn't ask for. the staffs were so friendly and accommodating.
10/10
Exceptional
29 Feb 2016
Verified traveler

perfect hotel

It was an amazing experience. Fantastic staff. Would go back again and again.

Location & surroundings

Macalister Mansion
228 Macalister Road George Town, Penang, Malaysia

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Macalister Mansion

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