So Hotel

8/10

Excellent

30 Jun 2026

Cheang Hung

If you just want a room to sleep for the night - this place works fine. Tight room. Nothing fancy.

Family

10/10

Exceptional

22 Feb 2026

Shailend

Room was not small, not big, just right. I am a solo traveller, but the room is big enough for 2 people. Clean and comfortable. Blockout curtains and no noise from the street or from inside the hotel. Staff were friendly and helpful.
Free drinking water station provided so you can refill your bottle, or you can purchase bottled water from reception (as well as other drinks, snacks, travel adaptors etc.) Free iron provided in common area.
Hotel has a lift as well as stairs. Thai restaurant directly opposite Hotel. Quiet street, safe at night.
Location is handy to Georgetown. I would definitely recommend this place!

Self

8/10

Excellent

07 Dec 2025

Richard

Staff was curious and helpful.

Self

6/10

Pleasant

02 Oct 2025

Boo Seng

Clean room with parking available and near eating spots

2/10

Poor

07 Sep 2025

Paula

Not really walkable to anywhere, grubby looking needs painting in rooms. Cockroaches at night in my room 102. Staff friendly enough and offered to clean the room or change it but no thanks and I changed my hotel. This left me out of pocket for 2 nights accommodation but would you have stayed?

Leisure Self

10/10

Exceptional

10 Aug 2019

Verified traveler

Clean, friendly and convenient location.

Very friendly staff. Love the location. Would stay here again next time.

10/10

Exceptional

02 May 2019

CHARIZA

Place is accessible. Room is ready when we checked in. Room is clean, spacious and good airconditioning. Bathroom and clean and spacious also. Staff are friendly, accomodating and knowledgeable. Downside, limited parking space. Overall, pleasant stay.

Leisure

10/10

Exceptional

27 Feb 2019

Verified traveler

Location is great if you don't drive 5minutes ' walk to macalister road and you can find many buses going to Komtar. Great hotel for Budget Travellers.

Leisure Self

10/10

Exceptional

05 Dec 2018

Neil

Good service

Staff are well trained and seem genuinely concerned that you have a pleasant stay.

Rooms are clean and reasonably spacious for the price.

A few KMs from the centre of Georgetown, but there's a mall nearby

10/10

Exceptional

04 Dec 2018

Neil

Good value if you don't mind the area

Friendly, attentive and helpful staff. Rooms big enough for a couple of days, and cleaned to a good standard compared to other hotels in Malaysia.

Hotel located a couple if KMs from the centre with limited local amenities and noisy local karaoke until 1am.

I'm not bothered by this, do would stay again

8/10

Excellent

19 Nov 2018

Frank

Hotel is near to food court.

10/10

Exceptional

20 Aug 2018

Scott

Off the beaten path but well worth the effort

A very clean, apparently family run hotel with attentive service. Our room didn't have any windows but that was almost the only complaint I could imagine for this place. There is a famous char kway teow stand immediately next door which was excellent but be prepared for a long wait. The rooms were clean, the ac, hot water and wifi worked well and there was lots of places to eat in the immediate vicinity. A lot of bang for the buck.

Partner

10/10

Exceptional

06 Aug 2018

Yang

Friendly staff. There is kopitiam n the famous Char Koey Tiau nearby. There is laundry service at the hotel. Will definitely stay at this hotel again when I visit Penang again.

Family

8/10

Excellent

08 Feb 2018

mus

satisfied..

having nice and good stay for that price..so kind and helpful staff..!! will be better if there is some food/snack/drink offered at reasonable price..

8/10

Excellent

06 Feb 2018

Verified traveler

overall are good but limited parking space..

Partner

8/10

Excellent

10 Oct 2017

Zheng

Thanks SO Hotel. Good service

Overall 4.5 / 5
Didnt expect much from a Hotel that price is so cheap But end up having a Awesome night at SO hotel. I requested Honey moon theme. And they Really did it for me. I Really appreciate it. Their service are Really good. Hotel might be abit old. But their service have make up for it. High recommended for those Looking for cheap and good hotel.

Partner

8/10

Excellent

10 Aug 2017

Verified traveler

Good Service

The basin is not in the bathroom.

Family

8/10

Excellent

21 Jul 2017

Verified traveler

Great staff

Well, the price you pay for, can't expect too much. The staff are really friendly and helpful. it makes the stay better.

Family

10/10

Exceptional

31 May 2017

Verified traveler

comfortable. staff was nice. have a free car wash service (need to inform 1 day in advance). worth the money

10/10

Exceptional

02 May 2017

Debbie

Nice inexpensive hotel

Staffs were friendly and very helpful. We felt welcomed and the staff was well prepared, knowing my name when we arrived. He even let the ac on in our room to cool it down. Very nice gesture and we appreciated it very much. Three of us stayed in one room and the room is very comfortable. We love the free shampoo and soap bar and having to choose our pillows was a unique, fun experience. We love that there's a hot and cold water dispensing machine just outside our room. Wifi was fast, room was nice and quiet, and we're very happy. We'll definitely recommend this hotel and we'd stay here again when we visit Penang in the near future.

6/10

Pleasant

30 Apr 2017

Matt Siow

Average hotel with very basic facilities

Location is at central Georgetown, near Lorong Selamat.

The room is pretty small with no cupboard and toiletries.

The parking is limited but you can still park nearby shops. Not highly recommended.

6/10

Pleasant

03 Apr 2017

Chu

Reasonable to hotel to stay for short business trip.

10/10

Exceptional

04 Mar 2017

Verified traveler

Good location

Good location in the city. Good food within walking distance.

8/10

Excellent

27 Dec 2016

LEE

Good for short stay

Shampoo and Pillows for guest to choose. Clean & comfortable. However, the basin is outside the bathroom.

10/10

Exceptional

19 Dec 2016

py

Nice, cozy budget hotel

I loved the soap and shampoo bar available at the lobby. Clean room, wonderful staff and reasonable price.

10/10

Exceptional

15 Nov 2016

Verified traveler

Would stay again

Price is slightly above average for the area although it is really nice and incredibly clean. Would definitely stay here again. It is a 10 minute walk to the local mall.

8/10

Excellent

24 Oct 2016

PFS200

Except for its limited & tight parking space, and soundproofing of the rooms needed to be done; this hotel is excellent.

8/10

Excellent

28 Aug 2016

Tristan

Really good value for money, lovely :-)

Friendly welcome and super convenient location. Clean rooms and choice of pillows, I slept really well.

2/10

Poor

22 Jul 2016

Verified traveler

Small

Too small bed not situated properly. This made those sleeping in double bed to feel too cold while the one sleeping on the single bed was feeling hot. The bed is shaky. The ironing board is old and flimsy. The floors are bumpy.

8/10

Excellent

19 Jun 2016

Verified traveler

Staffs were very thorough and helpful. Rooms are neat and tidy but could be bigger. Overall a very pleasant stay in the middle of Penang food places.

8/10

Excellent

15 Jun 2016

George

Choose pillow and shampoo

It's an unique hotel that let you choose your preferred pillows and shampoo

4/10

Poor

28 Mar 2016

Verified traveler

Overrated for the price

Great staff, room old need renovation. Would not recommend it for more than one day

8/10

Excellent

10 Feb 2016

Peter

The staff were friendly and professional and provided useful information to make our stay in Penang more enjoyable.

Good budget hotel, that I will certainly stay at again.

Partner

8/10

Excellent

04 Jan 2016

Lay Hoon

Good stay

Due to the weather, the room was super hot, even though the aircon has been set to 16degree, we have to leave the aircon on whenever we went out, but it didn't help much if we went back in the early evening.
We complained a few times, and the staff came to check the aircon too. They offered a change of the room, but we decided to stay put.
We requested a fan and it was provided as per request.

The room size is good for a triple room. Amber walking space, and we even can sit down to have meals.
The bathroom can be improved with maybe more small racks to contain our toiletries.
The best is that there is a balcony as smoking area!

Staffs are excellent in their customer service.
The lady who checked us in, is very patience and even let us know where to get good food. And I saw that she did the same to the group who checked in before us.
Her explanation on parking was good as well.
Mr Leow is also very friendly and recommended alot of good food too! We most probably gained some weight with the recommendations.
The rest of the staffs are helping and friendly.

Location wise, it is located in good location. Walking distance to Komtar, Time Squares, and many other places.
It is very near to the Jalan Siam Char Kwoy Teow! But waiting time is really long.

Overall, besides the weather, we are happy with the stay and will go back again.

Family

8/10

Excellent

27 Dec 2015

Verified traveler

Penang trip

This hotel surprised me by the warm welcome and the great introduction to the sights and food in Penang. Very helpful info. Unfortunately there's no direct bus service. Remember to tell taxi driver the hotel is at Siam Road. That's do the trick. Bit concern is the lack of security as lift can go direct to your floor from car park at ground floor. Could do with more channels on tv though. Definitely value for money otherwise and recommended.

Family

4/10

Poor

21 Dec 2015

Wei Kien

You have to set your expectation right.

The front desk staff was warmth and friendly. However I have set my expectation higher than the hotel.

My impression from webpage was that the family room is going to be big to accommodate 3 adults but it turned out to be too small lack of walking space after the 3 luggage was in.

I was also expecting toothbrush, kettle etc. but was also not provided in the room. However, you can find water dispenser at common area but only at level 1&3 instead of all floors.

The car park was very cramped and it takes a very good maneuver skill to get into the lot without scratches.

Family

10/10

Exceptional

03 Nov 2015

Verified traveler

Recommended !

Good location.
Friendly receptionist.
Clean room.
Clean toilet.

Family

10/10

Exceptional

29 Sep 2015

haniza

Very good service

Very friendly staff..clean n comfortable..

Family

10/10

Exceptional

18 Jul 2015

Fong

Very customer-friendly hotel

Excellent staffs, pillow options, shampoo options, very eco-friendly hotel

6/10

Pleasant

14 Jul 2015

NEOH

Room improvement

The room design is weird as the basin is outside the bathroom instead of allocated inside. Air conditioner is placed at the wrong angle and causes different temperature on two different beds(queen size too cold and single bed is way too hot).

Furthermore, the soundproof is very poor. I can easily listened to what others talking outside my room especially midnight and this is annoying.

Family

8/10

Excellent

12 Jun 2015

elline anak

Good

Room was comfortable and clean. Friendly staff.

Family

4/10

Poor

11 Jun 2015

Fong Leng

Very limited & small parking

The parking area was very small and limited. Less than 15 parking lots.

Family

8/10

Excellent

05 Jun 2015

chee foo

Very clean for this hotel.

The servis given by staff are excellent but the program for television still need to be upgrade...overall its good.

8/10

Excellent

28 May 2015

Kathy

Nicely located, affordable, clean, comfortable

Stayed for 3 nights. Staff very friendly and welcoming. My single room was clean and modern. Food stalls and mini mart about 10 minute walk away, but overall good value accommodation.

8/10

Excellent

17 May 2015

Verified traveler

Great stay, great facilities

All good, we stayed one night, it was big enough for the three of us.

6/10

Pleasant

08 May 2015

Verified traveler

value for money

Service and cleanliness good.but rooms without window, make me abit breezeless even they have air purifier.

Partner

8/10

Excellent

03 May 2015

Sophia Miriam

One day trip

Stayed over to go for a friend's wedding. Room was clean and cosy and service was really good! Would definitely stay again.

Family

8/10

Excellent

06 Apr 2015

Dharmarathne

Excellent staff service.

Excellent staff service.

Family

10/10

Exceptional

01 Apr 2015

jaylin

Good!

Helpful and polite working stuff.
Nice to stay with family or friends.

10/10

Exceptional

23 Mar 2015

Verified traveler

Nice little hotel with nice customer service

Spent 2 nights with my sister earlier this month. All receptionists are very welcome and nice to us, at first I thought it was a budget hotel with payable add-ons, but turned me wrong, they offered to choose type of pillow, and asked if we use hair dryer, and it was free of charge. They also have free mineral water dispenser just outside the room. The room is compact but really clean.

Some minor distraction was the room doesn't have good noise isolation from outside, unfortunately my neighbor was really disturbing during the night like shouting and banging their door which made us really hard to fell asleep eventhough we were really tired that day, so I chose to call operators to help :)

Overall I would recommend this hotel for those who look for cheap and clean, also friendly.

8/10

Excellent

08 Mar 2015

Verified traveler

2 night stay

good stay....

Family

8/10

Excellent

24 Feb 2015

Daud

very historic neighbourhood

Quality of servic
Hotel location

Family

8/10

Excellent

23 Feb 2015

Verified traveler

Pleasant Stay

It was a pleasant stay. All staff extremely informative provides plenty of information for you to get around. Its just that the location of the hotel is not the best. For a budget traveler this hotel is very good and highly recommended.

Partner

8/10

Excellent

06 Jan 2015

TING HOW

Near to most of the famous place and local food

The staff very helpful and nice.

Partner

6/10

Pleasant

05 Jan 2015

Verified traveler

so hotel review

should upgrade the bedsheet to comforter which is much more better

Family

8/10

Excellent

29 Dec 2014

Harsha

Clean and comfortable

The hotel was clean and comfortable overall. The staffs are friendly and gave a good service.
Unfortunately, only the noise of the neighbours can be heard clearly. We had challenges with the parking since we had a 4WD but manageable.

Partner

10/10

Exceptional

28 Dec 2014

Fattimah

Hospitable service

The Receptionist (a Malay lady) was very helpful in sharing with us how to get around Georgetown. She gave us a map with the bus numbers and destinations. The hotel is 15 minutes walking distance to KOMTAR (where the main bus station and malls are located). There is no eatery close by to SO Hotel.

She also offered to put our luggage into our room once the room was ready as we were out of the hotel then.

The room had no window but with the price that we paid it was ok. We had a choice of pillow (soft, medium and firm) that we did at the Reception - great service. We stayed at room 103 (be careful of the toilet roll holder as the edge can cut you as you reach for the water hose). There was also a hot/cold water dispenser outside the room which was very useful.

Family

8/10

Excellent

25 Dec 2014

Jackson

Great Stay!

It was a pleasant stay. Hotel staff were wonderful and extremely informative (even though the location of the hotel is not of the best, the hotel staff provides plenty of information for you to get around). Though the hotel is not close to any bus stops... some walking or taxi is required.

About a 7 min walk (turn right, walk 5 min and turn right again at the main intersection), there's a whole bunch of hawker stalls (somewhat near Hotel Grand Paradise on Jalan McCalister) which open till very late at night.

The rooms could be improved ever so slightly (being cleaner, showers are not the best and sticky floor). The linen seems to be overused and the colour demonstrates that. Obviously this is not a 5-star hotel, but you are definitely getting more than what you are paying for (you get to pick what kind of pillow you like).

For the budget traveler, this hotel is very good and highly recommended.

6/10

Pleasant

24 Dec 2014

Andy

Hotel in the Middle of the Town

Near to visit interesting place in town but it is hard to find parking within the hotel. No window in the room which i expected to have.

Partner

8/10

Excellent

24 Dec 2014

Yao Lung

Love the location and the pillow selection

We usually choose SO Hotel as it is close to food. The hotel rooms are good for the price paid and, most importantly, comfortable and clean. They offer 3 types of pillows to choose from when you check-in and this is unique at its price point.

The staff at SO Hotel really make the difference - always happy to offer local tips and advice on anything that is Penang. You should stay here based on this alone.

Parking is limited but, again, the staff will try their best to secure you a parking spot.

There are water dispensers on alternate floors which is good if you are not a fan of plastic mineral bottles.

8/10

Excellent

17 Dec 2014

imilda

good hotel

Everything was ok. I like so hotel. Easy to fine. Starategic location. So far was everything was very good for me .

Family

8/10

Excellent

06 Dec 2014

ym wong

Nice and clean hotel,more coffee shop around \n

Will come again, is a nice hotel with good price,rooms are very clean ,hotel staff very helpful,but parking area are very limited.

8/10

Excellent

06 Dec 2014

wong

will come again

Hotel clean and comfort,overall is very good

Family

10/10

Exceptional

01 Dec 2014

Verified traveler

friendly hotel

We enjoy our stay.

Family

8/10

Excellent

03 Nov 2014

Sow Chee

Enjoyable Penang Stayover

Overall the hotel is comfortable and under the reasonable price range.
It will be good to have a mini fridge for each room to store up some freezy drink cause the hotel location nearby is quite out of the main road.

Family

8/10

Excellent

11 Oct 2014

Ai

Good!

Staff is very friendly and helpful. Just ask them about anything and they will no doubt answer with smiling face.

8/10

Excellent

09 Oct 2014

KetsuHan

Great location

The place is small but still good to me. The room is clean and the staff are helpful. I will drop another visit again when I travel to Penang.

8/10

Excellent

15 Sep 2014

Hanim

Clean and comfort budget hotel

This is our second time here. Upon arrival, the staffs greeted us warmly. We got to choose our pillow and other things (e.g: sejadah and iron). The room was clean and comfortable. The parking was provided. The hotel surrounding was quite but we could here sound (people talking) outside our room. Overall, this hotel is highly recommended.

Partner

8/10

Excellent

03 Sep 2014

Abang Long

memuaskan

cleanliness of room and quality of service

10/10

Exceptional

18 Aug 2014

Verified traveler

bad sound proof, but very friendly service, will stay again when visit penang

6/10

Pleasant

12 Aug 2014

chloe

Budget hotel with clean room

The hotel location is abit far from town, and there is no food stall near around hotel. The nearest food street need to take 10 to 15mins walk. The hotel facilities is too simple, the very thin blanket really need to be improve, however the bed is very soft and comfort.

10/10

Exceptional

31 Jul 2014

Gary

good experience

had a good experience at SO hotel, with available parking and friendly staff. Location of the hotel also was very convenient and all locations in Georgetown were around 5-10- 20 mins away. We did not have a proper window though, just a small one. Also the bathroom could be cleaner but it was acceptable for our standard. recommended to book rooms on 1st and 3rd floors for water dispenser. Overall good time at SO hotels. Thank you

8/10

Excellent

29 Jul 2014

Ansari

The best budget hotel in town.

To summarize:
a) Good service..very satisfied
b) Clean and comfort
c) Value for money
d) Looking forward to stay here again

8/10

Excellent

14 Jul 2014

james

Good Layover Stay

Not a great location but hotel was reasonably comfortable and clean for a value hotel

8/10

Excellent

17 Jun 2014

JSCPK

So friendly n helpful

A decent, clean budget hotel with friendly helpful staff.
Hot and cold water available in corridors for refreshments.
Parking available on first come first serve basis, staff happy to guide to nearby sites when full.

8/10

Excellent

11 Jun 2014

Unnati

Great location, budget hotel

Well worth the money spent. Clean hotel. Friendly service. front desk gave a map with bus route numbers which was very helpful. The checkout was at 12PM and our flight was late in the night. They offered to take our luggage in even after we checked out and offered to the use of a shower once we came back to go to the airport.

8/10

Excellent

03 Jun 2014

Grace

Nice budget hotel

If you need some peace and quiet, away from the hustle and bustle then this hotel
if perfect, its away from the city center. Staff and Manager very pleasant and helpful.
You get to choose your dream pillows...lol

We had the best Char Koay Teow , fried by this 79 yrs old man, on a charcoal fire. It was awesome.
We loved the authentic copi tiam shop, very near the hotel, which served roti bakar with half boiled eggs. yummy!!!
Overall enjoyed our stay.

6/10

Pleasant

02 Jun 2014

Paul

Budget Accomodation

Room was very basic. Shower over toilet!!! Linen was threadbare. Staff pleasant and helpful. 10 minute to Komtar bus terminal.

Family

8/10

Excellent

18 May 2014

Adam

Great service

The service was good, shared places of interest and helped to park your car when u r back late at night.

Family

8/10

Excellent

14 May 2014

chris

Extremely Pleasant Staffs

We stayed at SO Hotel for 2 nights for a short Penang Getaway and is truly pleased with the serviced rendered by the counter staffs. They were eager to share with you the local delicacies and even done up a powerpoint with all the information while explaining to you. Thumbs up!

8/10

Excellent

05 May 2014

Ryam

Bath tube

If there is a bath tube provided with reasonable price will be better!

Partner

10/10

Exceptional

05 May 2014

Verified traveler

Nice staff, quite location

Nice staffs are helpful of providing info of travelling around. The owner can speak Chinese and is really nice to introduce the city to us. Thanks a lot!

8/10

Excellent

04 Apr 2014

Verified traveler

Feel welcomed and soothing ambience

Fantastic service at reception. Comfy beds, air conditioning superb, clean bathroom. Like the air filter in room. However, sink was leaky and some insects. Overall, thumbs up. Will come again.

8/10

Excellent

11 Mar 2014

Kaylee

Good budget hotel

Overall was good. Clean and tidy room and staffs are helpful.

8/10

Excellent

04 Mar 2014

Verified traveler

Budget stay

Managed by Japanese and you get to choose your pillow! Basin is outside of the toilet and a little small for me.

10/10

Exceptional

03 Mar 2014

Mark

Great value hotel with excellent service

The hotel is within easy reach of the town centre (20 - 30 minutes walk), and 5 - 10 minutes walk from plenty of food and drinking places. Location for it's value is therefore very good.
Rooms are functional and clean.
The staff were very friendly, accommodating, helpful in giving advice and arranging things.
I would use the hotel again.

8/10

Excellent

17 Feb 2014

FMK

Excellent value for money

The hotel is in a quiet neighborhood not far from the city center. The accommodations are basic, but at that price, it represents exceptional value for money. The staff could not be friendlier or more helpful, and indeed they went well out of their way to give me service above and beyond the call of duty, to an extent rarely seen elsewhere. Highly recommended.

6/10

Pleasant

04 Feb 2014

Elsa Padfield

Good reception staff...

On arrival, we were asked what pillows we wanted? Why? They all felt the same. Prior to arrival, I'd emailed the hotel to ask for a room with a window. Well we did get a window, problem was, we couldn't see out of it. It was at the ceiling! The sheets didn't fit the bed, they were single sheets on a double bed. The blanket we put on the floor, it looked dirty. We there's no safe either so we didn't have anyone in the room the change the towels because we didn't want to risk our belongings. There's a water fountain which gives you free water. They didn't say though that there's hot and cold water. We stayed for 3 nights and I was desperate to a cuppa and there was no kettle. It was only when we were leaving that I saw the hot water tap. Tips: ask for a family room, they do have large windows!

Partner

8/10

Excellent

21 Jan 2014

Nura

So Hotel

I've stayed there from 5-9 January 2013 and I have no complains. Except that my neighbor wakes up very early in the morning and makes so much noise. But I've had a pleasant time in the hotel. Its clean, the beds are soft, there's hot shower and soap provided and really its a budget hotel, what more can you ask for? All the basic necessities are there. Though there are no cupboards and limited places where we can hang our clothes, (its a matter of how you tidy the room people) I really have no complains. Location wise, its not that near to Komtar, probably about 15 mins walk or 2 bustops away. And its near the main Georgetown area. I walked all the way and its worth it to see the sights.

8/10

Excellent

11 Jan 2014

jimagic

Friendly and efficient service.

Very friendly and efficient front office staff - a real credit to the hotel. While a short distance away from the only mode of transport, must admit that the availability of food (non halal as well as Halal) in walking distances is a BIG Plus. Would recommend the hotel to my friends who are looking for economic and clean Hotels.

8/10

Excellent

02 Jan 2014

Koh

Nice budget hotel

Staying there one night. Room Quite clean. Close to food stall. Good for short and budget stay.

8/10

Excellent

19 Nov 2013

Amy

More than 'value for money'... Extremely friendly staff from receptionist to the cleaner..
Definitely will choose this hotel again if i ever go to Penang again.

8/10

Excellent

27 Oct 2013

teck

Combining Affordability with excellent services

a nice experience combining affordability with excellent service.
warm friendly and a more personalized approach to guests.

10/10

Exceptional

21 Oct 2013

Darren

Great value for money

We had a family room on the 3rd floor: one double bed, one single. The room was clean, with small TV (Star movies, sports and one Malaysian channel) with a large window with views of the hills. The aircon was a little close to the double bed, which could make things cold, but otherwise the room was great. The hotel staff are attentive, very friendly and full of information about the local area. The hotel does not offer any food but there is a local coffee shop nearby for breakfast (not open Sundays/ PH) and a burger place and fusion restaurant (wurst and soto ayam) just opposite. Komtar, Times Square and the heritage district are around 15 minutes away on foot (good food choices and you can catch the bus to other parts of the island). Overall, a great value for money hotel - clean, comfortable and well situated.

Family

10/10

Exceptional

06 Oct 2013

Loh

good location & great service!

Feel comfortable stay & provide good customer service, will come here stay again for next holiday :)

Family

8/10

Excellent

28 Sep 2013

cy

Clean rooms, great location

Great for overnight stay. There's no wardrobe available so not so convenient if staying longer.

8/10

Excellent

26 Aug 2013

Rohit

Friendly Staff

Had a good experience while at the Hotel; very friendly and helpful staff. They guided us very well due to which we were able to save a lot on transportation. Will definitely stay at this hotel the next time I visit Penang

8/10

Excellent

04 Aug 2013

Verified traveler

Comfortable room, great service, recommended hotel

This hotel is great find, it's a bit out of the way of the tourist sites but still within walkable distance. The owner and staff are very kind and always there to help with ANY needs and info. You can choose your pillow, use the PC for free and the wifi is very good and free of charge. The rooms are very comfy and clean, they are soundproof so a good nght rest is guaranteed. Will go again if I ever visit Penang again. Thank you guys!

8/10

Excellent

07 Jul 2013

Verified traveler

backache

service was excellent.. only improvement could be made was with the bed ... it was too soft and it felt like sleeping on a slope all the time, giving me sleepless nights and backaches.

6/10

Pleasant

15 Jun 2013

Cathy

Overall 3.5-4 for a budget hotel

Reception is very friendly n helpful. But can improve on other area.

Family