Garden Inn Hotel

6/10

Pleasant

27 Apr 2026

Keishia

My room pillows didn’t have cases

10/10

Exceptional

27 Apr 2026

Leonel

Had a good overall stay. The room was clean and comfortable, and the staff was friendly and helpful throughout my visit. The location was excellent and very convenient. The only downside was noise from construction right outside the building, which was a bit disruptive. Aside from that, it was a positive experience and I’d consider staying again.

Self

10/10

Exceptional

24 Apr 2026

John

Everything was great. Building was under construction so the elevator took a while but I think they were about done with that.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Maria

Hotel was being updated but room was good size and check in and out was super simple. No fee to hold bags after checking out.

Family_with_children

8/10

Excellent

21 Apr 2026

Ece

Clean room

2/10

Poor

20 Apr 2026

Carl

It was the most expensive ghetto place I've ever stayed at. I can understand thatvyhere.were renovations going on but they could have made ot a better experience. Because there was only one elevator, because the breakfast was horrible, I think that the price of the little room i was in should have been dropped. I spent too much money to wait for nearly 20 min to go upstairs and downstairs. I spent too much to have only and apple and a muffin for breakfast.

6/10

Pleasant

20 Apr 2026

Mike

The staff who checked us in appeared too busy to attend to us, was looking at her computer screen while talking to us. She also seem to be in a rush and did not mention that we had to scan our key cards in the elevator to get to our floor. Good thing there was a housekeeper in one of the floors we stopped in and helped us.

The same staff was there the day we checked out and the same thing happened, staring at the computer while checking us out and rattled off an automatic line of, “You’re all set. Have a good day.” Not glancing from the screen.

Family

4/10

Poor

19 Apr 2026

George

Terrible elevator service under the remodeling phase; breakfast consists of 3 hot drinks; no shampoo in the dispenser; no fresh towels supplied during the stay. Certainly, not the quality commensurate with the price of nearly 1,000 $ for 3-night stay. My worst ever stay in a Hilton property!!!!!

Business

10/10

Exceptional

19 Apr 2026

Tiffany

No breakfast, hotel was under construction
Room very clean, but we had to ask for extra towels

Partner

6/10

Pleasant

15 Apr 2026

Julie

Facility and

10/10

Exceptional

15 Apr 2026

Keilan

Nice, was on repair but it’s a nice place

Self

6/10

Pleasant

14 Apr 2026

Barbara

Breakfast was a cold sack lunch due to no kitchen facilities while under construction. Slow elevator when construction crews were working. Pleasant staff despite the constraints.
With the physical limitations, charging for small bottles of water seemed inconsiderate.

8/10

Excellent

13 Apr 2026

Megan

Staff was extremely helpful and nice/friendly. Unfortunately, the building was under construction when we visited, so they only had one elevator operating for guests until 5pm everyday. This made it very difficult to get to our floor, often waiting almost 10 minutes just to get on the elevator. Room was clean.

Partner

6/10

Pleasant

13 Apr 2026

Patricia

Just good location but the room and the service was meh

Partner

10/10

Exceptional

12 Apr 2026

Clarence

Efficient staff

Self

8/10

Excellent

12 Apr 2026

Jessica

Fabulous staff, was able to check in a bit early when the weather was not the best for walking around. The hotel is under construction, I did get one of the newer rooms and it was GREAT! So so so clean and the most room I’ve had in a Midtown hotel yet. Of course there is only one elevator, but you need to expect that hotels will have construction as we would complain if they didn’t update their rooms. I never waited more than 10 minutes for the elevator. My room did have a lot of “elevator noise” at nighttime but by closing my bathroom door it was almost non-existent and I was able to sleep soundly through the night. You are in a touristy area, so keep in mind a lot of tourist spots will have lines! Great stay, would stay again solely based off how close it was to Subway!

Self

6/10

Pleasant

11 Apr 2026

Dominic

Place was at a good location, property was under construction only one elevator at a time working which was a major inconvenience wait time for elevator at times was 20-25mins. No breakfast available since property was under construction. It was pretty dusty and noisy at times!

Family_with_children

10/10

Exceptional

10 Apr 2026

Alexandre

The Hilton Garden Inn was undergoing renovations to better serve its guests, and they organized everything very efficiently to ensure that everything went as smoothly as possible during our stay. I really enjoyed staying at the Hilton and I recommend it.

Family_with_children

8/10

Excellent

08 Apr 2026

Katherine

Breakfast to basic

Family_with_children

8/10

Excellent

08 Apr 2026

Kevin

Construction was happening so only one elevator worked and there were no amenities available. Also no hot water for a shower Saturday morning. Otherwise the location was great and the room was really nice.

Friends

10/10

Exceptional

06 Apr 2026

Thomas

Great location. Helpful staff. Clean room.

Family

4/10

Poor

06 Apr 2026

Olivia

I was overall disappointed in this stay. The rooms were clean and staff was nice however the hotel is under construction which we were not made aware of until we physically saw the construction ourselves. There was only one working elevator for the entire hotel so at times the wait time was prolonged. Overall, wasn’t a huge impact on our stay but still would have been nice to know.

Family

2/10

Poor

06 Apr 2026

Kyla

The staff here does not care about your stay. We stayed for 4 nights and had to beg for our room to be cleaned and only got that once! Everyday we asked for clean towels and an extra blanket and only received it on the very last day. All we got was a sorry and advised to reached out to Expedia

4/10

Poor

04 Apr 2026

Cassidy

I specifically booked this hotel because they were advertising that they had guest laundry, an onsite restaurant and an onsite store. They were by no means the cheapest hotel in the area but I was willing to pay extra for these features. Except when I arrived, they informed me that due to construction, none of these things actually existed. I was also informed that during the day, there would be only 1 elevator for guests for 28 floors. I understand that renovations are necessary but the honest and ethical thing to do is to inform guests of the current situation and allow them to decide for themselves if it works for them. Instead I got false advertising and the bait and switch with no offer for any remedy. I will likely never stay at a hilton again.

6/10

Pleasant

03 Apr 2026

Mayra

Everything was good but would have like to know the hotel was under renovation which made it difficult to use the elevator. There were complimentary breakfast boxes on the go and one morning we couldn’t even get coffee. Also, just be careful of where you place things.

Family_with_children

8/10

Excellent

02 Apr 2026

Ginger

There was construction going on

Family_with_children

4/10

Poor

01 Apr 2026

Edward

I like the location near to subway! The hotel is under renovation so dusty and only one elevator works most of the time. Be ready to use stairway or wait long for the elevator.

Family_with_children

6/10

Pleasant

01 Apr 2026

Maureen C

No breakfast available during our stay.

Family

6/10

Pleasant

01 Apr 2026

Karlamarie

The hotel was on construction

Family

2/10

Poor

31 Mar 2026

Kernilon

It was under renovation, no breakfast room despite being advertised with one, and no restroom on the ground floor after one had checked out. Was told to go to the subway public toilet.

Self

10/10

Exceptional

30 Mar 2026

Ima

Perfect

Family_with_children

4/10

Poor

29 Mar 2026

james

No breakfast

Partner

6/10

Pleasant

29 Mar 2026

Sarah

The hotel was under construction which led to the lower rating. At the time we were there, only one elevator was functioning.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Howard

Construction going on. Elevator situation awful; long waits. Breakfast room being renovated; little room or selection. Otherwise service good and polite; room clean and fine. Location is great for east side.”

2/10

Poor

28 Mar 2026

Rahima

The hotel room was average. The hotel is under construction as of March 28 2026 and there is only ONE working elevator for service staff, employees and guest. You can imagine the amount of time wasted waiting for an elevator, being on an elevator and leaving an elevator took. All amenities were unavailable and these are things that should have been mentioned to customers prior to booking. Refund or compensation is definitely warranted during these situations.

Family

6/10

Pleasant

27 Mar 2026

Amanda

The hotel is under remodel, which is not listed in the booking information. With the construction, there was only one elevator available during the day, and the laundry facilities werent accessible. The room wasn't the cleanest, I found old luggage tags and trash under the beds while searching for something i dropped. The shower did not get hot unless a toilet was flushed in another room. And the toilet would run occasionally. That being said, they did offer daily housekeeping and luggage storage. The staff was always courteous and helpful. The location is near an accessible subway station.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Debra

.

2/10

Poor

24 Mar 2026

Chiedozie

This hotel is under renovation. Elevators are extremely slow as only one elevator is operational during peak hours...Morning through about 5pm. No breakfast area or business center available during renovations

Family_with_children

2/10

Poor

24 Mar 2026

Bum

My recent stay at the hotel was extremely disappointing and fell far below expectations. The elevators were not functioning properly, resulting in wait times exceeding 10 minutes on multiple occasions, which was both inconvenient and frustrating. Additionally, there was ongoing construction during my stay that significantly disrupted the overall experience. This information should have been clearly disclosed on the website prior to booking so guests could make an informed decision. Given these circumstances, I respectfully request a partial refund for the inconvenience and diminished quality of my stay.

4/10

Poor

22 Mar 2026

Alise

The staff was excellent. The hotel was under major construction, which closed one of 2 elevators available to guests during the day, which was intolerable. The workers also used the only available elevator during the day as well. Although I live in the NY suburbs, I had a colonoscopy scheduled at MSKCC and needed a hotel. I also have knee issues, and requested a handicap accessible room. My daughter and I got room 201, which had frosted windows and was small. I never would have booked the room if I knew it was under construction. My daughter also hated the king bed that we shared.

I booked for 2 nights, but when my colonoscopy was over (successfully!), we decided to just go home and suck up the extra night’s charge. We checked out an hour after checkout time, but we were not charged. Props to them!

An unpleasant stay that was not the fault of the staff, who were all extremely kind, but I will stay at the Marriott Courtyard around the corner next time. It’s a far superior establishment.

2/10

Poor

21 Mar 2026

Elizabeth

Under massive construction. 1 elevator meant up to 20 minute waits.

Self

8/10

Excellent

21 Mar 2026

Candice

We were unaware that the lobby was undergoing reconstruction which affected an elevator usage and the continental breakfast. Wish we would have known. The staff tried to accommodate but we may have chosen elsewhere. Location was great though.

2/10

Poor

19 Mar 2026

Pasquale

Property under major construction. Was never notified about it. Dust and dirt all over. Only one elevator during the day. Debris everywhere. Restaurant closed. Tv in room didn’t work. They said it was because of construction. Waited 15 minutes for the only elevator to have room for me to go downstairs with the gondola. Horrible stay. Reporting them to Hilton, Expedia.

Partner

10/10

Exceptional

19 Mar 2026

Ruth

Very accessible

Friends

10/10

Exceptional

15 Mar 2026

Sergio

Very friendly staff, very clean

Family_with_children

6/10

Pleasant

15 Mar 2026

Yayoi

Staff was lovely, but the hotel seems to be having difficulties keeping up with the property due to the renovation. The microwave was not

8/10

Excellent

15 Mar 2026

Remi

Thank you for the personalized card for my son's first time NY. Highly appreciated 🙏

As you probably were aware of, the lift issue (1 of the 2 lift only worked) long waiting time (15 min.) unacceptable for a lot of guests during checkout with suitcases. The handle of the shower tap was too loose, so shower got to hot and couldn't stay on a consistent temperature

Family_with_children

4/10

Poor

15 Mar 2026

Ikera

The staff was friendly and they did get me a early check in but the property itself is a mess the elevators and hallways need deep cleaning they only have one elevator and it takes almost 30 mins to get on and off so you have to factor in extra time to get on elevators if your planning to go somewhere it’s super small the rooms we’re clean but super small the hallways are so small you can barely walk and they are doing construction on the property so it makes it 10xs worse nowhere near worth the price looks nothing like the pictures

2/10

Poor

14 Mar 2026

Fred

The room was clean. The cleaning staff often forgot to leave clean glasses or towels. The building was under construction which was never told to me at the time of booking. That meant one elevator for an entire hotel. It was dusty and loud. The hotel does not have city scape windows and the noise in the room at night made sleeping difficult despite ear plugs. The bagged breakfast was filled with nothing but ultra processed foods. All in all a disaster.

Self

10/10

Exceptional

14 Mar 2026

jianming

Pretty good for a stay

6/10

Pleasant

12 Mar 2026

Hesham

The location was excellent and the room was nice and clean. The building itself, however, was under complete renovations, amenities including the restaurant were closed, one only working elevator and construction noise was all over the place. Guests needed to be informed at the time of reservation.

Self

2/10

Poor

12 Mar 2026

Ellie

Hotel was under construction and the elevators won’t work. No breakfast.

8/10

Excellent

11 Mar 2026

Jeanette Phuong

It's good trip overall.

Friends

6/10

Pleasant

11 Mar 2026

ziianna

.

Family

10/10

Exceptional

11 Mar 2026

Sarsvati

Very helpful staff

Friends

2/10

Poor

10 Mar 2026

joel

Construction site dusty entrance. Elevator priority to staff. Toilet clogged at arrival. Hot water trickled out of faucet. Cold water flowed.

Self

6/10

Pleasant

10 Mar 2026

Katherine

Yes

Self

8/10

Excellent

09 Mar 2026

JAMES

We had two newly remodeled rooms - fresh, clean and spacious. Other rooms in the property are in various sizes staging of remodeling, which restricted guest use of elevators to just
one. Other elevators were being used for construction crews 7 days a week. Results were interminable delay of guest elevator! Unacceptable!

4/10

Poor

08 Mar 2026

Michelle

Room was decent and fairly clean. Lobby was a mess from construction. Only 1 elevator available so leave time if youre in a rush. Once I waited 23 minutes.

2/10

Poor

06 Mar 2026

Inge

I have stayed one night at the Hilton Garden Inn. I will never return. I booked this hotel as I am a big fan of Hilton hotels. Their service is always flawless, great breakfast and wonderful amenities. When I booked this hotel , I thought I knew what to expect. I needed a nice hotel to recover during the day from an eye surgery in the am. Fast forward, hotel is in a major renovation , which is causing significant noise during daytime , and construction workers in and out . One of the 2 elevators is prepped for workers going up and down. The breakfast was not served but instead paperbacks were stacked on a small desk in their small lobby . Ready for pick up by guests .
The bags were filled with cheap, pre-packaged breakfast items like muffins, cookies , apple sauce . The highlight were prepacked slices of apple.
And this morning, no warm water in the shower !!!
They should close and do their renovation instead of ruining the image of a hilton hotel.

Self

10/10

Exceptional

06 Mar 2026

Juan

There was a lot near by, very walkable. Liked that the hotel was near the subway. So you could easily access everything.

Friends

10/10

Exceptional

04 Mar 2026

Alison

The property is being refurbished, but that didn’t impact the stay. It was an amazing room, large for NYC and clean. The staff was very friendly and the location is great.

Self

8/10

Excellent

01 Mar 2026

Michelle

Sean at the front desk was an excellent problem-solver. When we checked in, Hilton’s network was down and he managed to get us checked in and into a vacant room.
The main entrance and lobby were being renovated so it was noisy and the elevator times were greatly impacted. It would have been nice to know about the renovations before booking.

Self

6/10

Pleasant

01 Mar 2026

Adriana

While the staff was wonderful, the building is currently under construction. That mean one elevator is out leaving one for guests. There was a few times especially around early mornings when we would have to wait a few rounds to be able to go down since they were so packed. The drilling and the noise start around 8ish so if you had a late night there will heno sleeping in for you. lol

Family_with_children

8/10

Excellent

01 Mar 2026

Leticia

Staff were very Nice and sweet

Friends

10/10

Exceptional

01 Mar 2026

Shairy Denise

The spacious rooms were spotless, and the staff was incredibly courteous. They even accommodated my rooms on the same floor without prior notice. Although the hotel was under renovation, they still offered a delicious breakfast every morning, featuring bagels, cream cheese, granola bars, and juice.

Leisure Family

2/10

Poor

28 Feb 2026

Nautica

I wish the hotel warned us about construction. I had to ask about things like towels multiple times & tooth brush ( no tooth brushes). The shower sucks. The water pressure in the sink was extremely low we could barely wash our faces. I wouldn’t recommend this hotel to anyone!!!

Family_with_children

6/10

Pleasant

28 Feb 2026

Sylvia

I wish they would have notified me of construction. The lobby was TERRIBLE. The room heater was very noisy and the blankets were thin. The bath soap/shampoo/lotion was lovely. The staff was delightful. Convenient for where I needed to be for work.

Self

2/10

Poor

27 Feb 2026

Paul

I couldn’t stay at the hotel because I could not get into the place due to construction at the front entrance. I had to find another hotel to stay at!

Family

2/10

Poor

25 Feb 2026

Jarod

Unknown construction at the time.

10/10

Exceptional

25 Feb 2026

Mingchao

The room is clean.

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Yuvanka

Under construction so dining room was closed.

Leisure Friends

10/10

Exceptional

23 Feb 2026

Adrian

Nice quiet room.....great last day in Manhattan

10/10

Exceptional

22 Feb 2026

Kari

Perfect. All staff was awesome!

Family_with_children

4/10

Poor

22 Feb 2026

Travis

The lobby was under de-construction. Breakfast was in a bag. Coffee was weak. Took a cold shower until I realized that it takes about 15 minutes for the water to heat up. No gym access. None of this was disclosed before booking.

2/10

Poor

21 Feb 2026

Michael

The hotel is being renovated and no disclaimer was shown on the website. I would not have booked this hotel if I’d of known. I was travelling with my family and one member is disabled. Due to the renovation the hotel was loud and dusty, also only one lift was allowed for guests between 8am-5pm, some days we had to wait upto 30 mins for the lift. Also the restaurant was closed and the fitness suite was closed, I spoke to the reception staff who advised me I would have to pay to use an outsource gym which was close to $20 a day, I would have to cover the costs of gym entry myself and I would get credit back in Hilton points which is ridiculous. I emailed Hilton customer service and had an auto reply saying we will get a response in 3 days. It’s now been 8 days and still no reply, bad customer service from such a big company. I find it very misleading not to tell customers/guests you are renovating and this will impact your holiday as they know booking will be cancelled. AVOID THIS HOTEL.

Family_with_children

6/10

Pleasant

20 Feb 2026

Julie

Room was okay although colder than I would have liked and I wasn't able to turn up the temperature. There was construction going on in the lobby and they had one of only two elevators shut down between 8 and 5 every day, even weekends. During those times, it was hard to get an elevator. Had I known, I would have booked somewhere else.

Family

2/10

Poor

19 Feb 2026

Jack Kyle Andrew

It’s currently 3pm as I write this, and I genuinely cannot believe I’m having to leave this review — but please, do not book this hotel in its current state.

We are staying at the Hilton Garden Inn for our first family trip to New York, something we’ve been really looking forward to. Instead of the experience we expected from Hilton, we’ve walked into what feels like a construction site. Yes, it might be lovely once renovations are complete — but there is absolutely no way this hotel should still be open to guests without FULL, direct warning before arrival.

We received no notification. No email. No call. Nothing. We booked in good faith and arrived completely unaware of what we were walking into. We’ve since been told it’s “on the website” and that “guests were informed,” but we certainly weren’t — and judging by conversations with others here, we’re not alone.

We’re currently in room 1308, and the noise is relentless. The elevator shaft is directly against the room and the sound comes straight through the walls. I’m currently trying to get our 1-year-old down for his afternoon nap, and it’s impossible. Every few minutes the loud mechanical grinding of the lift starts again.

Normally, I’d take him out in the stroller for some peace and quiet. But between 8am and 5pm, the elevators are so slow and overloaded due to works that it can take 15–20 minutes just to leave the building. With a tired infant, that’s not just inconvenient — it’s unacceptable.

On top of that:
•Noi

Family_with_children

10/10

Exceptional

17 Feb 2026

Nadra

Clean room, helpful staff.

Family_with_children

4/10

Poor

17 Feb 2026

Michelle

The hotel is undergoing renovations and certain amenities that I personally take into consideration when booking were not available such as in house dining and fitness center. This was not noted on Expedia and I feel that is misleading to your guests. One should be aware so they can make an informed decision. The staff was friendly and the rooms were clean. Rates were on the higher end and would have aligned with a hotel that is fully operational.

Self

10/10

Exceptional

17 Feb 2026

Richard

convenient location

Self

10/10

Exceptional

16 Feb 2026

Vincent

Clean room great area

Leisure Partner

2/10

Poor

16 Feb 2026

Lenorae

The hotel is under construction, which was not disclosed at time of booking. The hotel lobby was chaotic at checking with a lot of upset guests. It was a makeshift lobby so about 1/4 the size it usually would be. The smells were quite strong and there was only one elevator available until after 5 pm daily. By the time I got to my room I was having an allergic reaction and unable to attend my plans as a result. The towels had holes in them, the thermostat didn’t work and the water was lukewarm.

Leisure Self

6/10

Pleasant

16 Feb 2026

Lindsey

Rooms were a bit outdated and seemed small. Staff was nice, we didn’t spend much time in the room so it was fine for what we needed. The hotel is being renovated and there is only one elevator for 26 floors which is frustrating sometimes. They offered grab n go breakfast bags since the restaurant areas weren’t open which was nice because we weren’t planning on getting breakfast from the hotel but it was nice to have a quick bite for everyone before we left for the day. Overall decent but nothing great.

2/10

Poor

13 Feb 2026

Or

Hotel is undergoing construction. No lobby, lounge, cafe, gym or any of the amenities listed when deciding to book this hotel.

Business Self

6/10

Pleasant

11 Feb 2026

Rolando

Ongoing construction had only one elevator cart took 20 minutes to get up and down. No stairs to go up

Leisure Partner

6/10

Pleasant

09 Feb 2026

Laura

Please Read -MAJOR RENOVATION GOING ON! Only one elevator working, pack your patience. Also, deposit is $100 per night, not per the entire stay. Rooms are Small. What you see here is not what you will get. Other than that, staff was nice and they had breakfast “on the go” bags ready every morning and coffee to compensate for the inconvenience of the construction.

Leisure Family_with_children

2/10

Poor

09 Feb 2026

David

The hotel did not disclose that they were undergoing renovations. they we banging away in the room above me for two days. both days they started at 8 am. on a sunday.
Additionally they had no restaurant, a torn up freezing hotel lobby and only one elevator to suppor the hotel ---- when it was working. When it wasn't working, I had to use the stairs and my room was on the 14th floor. Ridiculous. And never even an apology. Abject contempt for their (previously) loyal customers. I have stayed over 5,000 hotel nights in my life and this one now qualifies as the worst.

Business_and_leisure Self

6/10

Pleasant

08 Feb 2026

Mallory

They were doing construction on most of the high floors and Lobby.

Leisure

2/10

Poor

08 Feb 2026

Christian

Took 2 days to look at hot water in shower issue. They mentioned they fixed it but they did not. They came back following day and finally claimed it was broken. They switched us room but the water was warm. Not hot. Front desk hung up on us mid conversation twice. The microwave wasn’t working.

Leisure

6/10

Pleasant

08 Feb 2026

Anthony

No notice was provided regarding renovation of the hotel. The gym was not available. I wouldn’t have booked the hotel if I knew the gym was not operating.

Leisure Self

8/10

Excellent

08 Feb 2026

Donna

I loved the cleanliness of the hotel and the location! It would have been nice to know that the hotel was under construction, which included the restaurant. The hotel made every effort to accommodate that and a few of the restaurants offered a small discount! Also, please make it clear that you require a $100 per night security deposit(we stayed 4 nights so that was $400), which wasn’t clearly communicated! Other than that not being clear overall it was a great stay!

10/10

Exceptional

07 Feb 2026

Alicia

Great location

Leisure

6/10

Pleasant

07 Feb 2026

Michael

This property is under renovation until MAY 2026! This means that there is only ONE working elevator, no restaurant, and construction noise during the day until 5pm.
The staff is great, BUT the rooms are small and VERY close together. You can hear conversations in adjacent rooms clearly, and the walls vibrate when nearby room doors close, 24/7, even around the corner. It is NOT conducive to peaceful sleeping!

I am a Hilton Honors member, but will not be using this hotel in the future. If EXPEDIA had stated that the place was under construction in their listing, I would NOT have booked this hotel.
This makes it hard to trust Expedia in the future.

Business_and_leisure

10/10

Exceptional

05 Feb 2026

Marleny

Clean, quiet and confortable

Business Self

4/10

Poor

04 Feb 2026

Luciana

Construction going on and wasn’t aware of, it was an inconvenient with the elevators and entering from the main doors due to the construction, no complementary breakfast was provided or available. No comp was giving on our stay which should have been do to the very loud noise, inconvenient of the 10-15min elevator wait and having to enter and exit through the side emergency exit without notice. I would have booked a different location if I had known. The location was great because you could walk 15-20min to most places nearby

Leisure Partner

6/10

Pleasant

04 Feb 2026

Joanna

The hotel is under renovation which meant there were no amenities available. They made an effort to accommodate by partnering with local restaurants for discounts and providing a free breakfast to go bag. But had I known it was under construction I probably would have selected a different hotel.

Business

6/10

Pleasant

03 Feb 2026

Stacy

Staff is friendly, but there is construction in the hotel lobby, you hear during the day. Theres noise from what sounds like dumpsters and trucks from a company on the street all night. No buffet breakfast as stated becuase of the construction, but instead a bagged continental breakfast. One elevator working because construction crew using the other. My bathroom was freezing cold.

Business_and_leisure Pet

6/10

Pleasant

03 Feb 2026

Daniel

The room was good but the bathroom was incredibly cold. It seems there’s no heat in the bathroom.

Friends_and_family Family

4/10

Poor

02 Feb 2026

Bethannie

Staff was fine, expedia and/or the hotel didnt mention they were under construction. Restaurant closed, no continental breakfast, weak effort with breakfast bags.
Construction on the floor above us and the elevators took at least 5 mins. Watch out for the bedframes, hit everyone one of our knees on them.
... doesnt make up for it but the shower was the best

Leisure Family