Nishitetsu Resort Inn Beppu

8/10

Excellent

25 Nov 2025

Wai Heng

Staffs are polite, friendly and helpful.

6/10

Pleasant

20 Nov 2025

Miri

The location was fine. Near the station and the Beppu Hells
tour bus started right in front of the hotel.

Partner

10/10

Exceptional

31 Oct 2025

David

Courteous and helpful staff, good amenities, and close to many restaurants/transit stations.

6/10

Pleasant

28 Oct 2025

Mei Fong

Staff were polite. Room rather small.

Partner

10/10

Exceptional

04 Oct 2025

Viktor

We really enjoyed our stay at this hotel. The location is excellent — very convenient for transportation and within easy reach of the main attractions. Our room was clean, compact, and had everything we needed. The onsen was a highlight: spacious, relaxing, and with a lovely open-air pool. Breakfast offered plenty of variety and was very tasty. The staff were exceptionally friendly and always ready to help. Highly recommended for anyone visiting the area!

Leisure Friends

10/10

Exceptional

19 Apr 2025

Petar

great hotel no issues

Leisure Family

4/10

Poor

06 Apr 2025

Leslie

Great location close to train station and beachfront with Starbucks right across the street. However, there aren’t temperature controls in the rooms (thermostat is controlled centrally) and on the night I was there, the heat was on and the room was way too hot so had to sleep with window open. The hotel is on a busy road so it was very noisy (I was on 8th floor) and did not sleep well at all as I sleep better in cool temperatures.

Leisure Self

10/10

Exceptional

21 Jan 2025

Raquell

i liked the location and easy check in process

Leisure Self

10/10

Exceptional

22 Dec 2024

alexandra

Great! Wonderful Onsen

Loved the place. Clean, wonderful staff and good location. The onsen was wonderful.

Friends_and_family Family

10/10

Exceptional

13 Dec 2024

Naciketa

The hotel is unfortunately a bit tired looking, but still quite clean and pretty comfortable. There's also an onsen which is nice to use. The area is quite convenient, definitely walkable from the train station even with luggage. The staff are nice and friendly. I don't think I would have a problem using this place in the future.

Leisure Self

6/10

Pleasant

19 Nov 2024

Hui

It was a budget stay so can’t complain much. However, the rooms do not give a clean feeling, so we tried to spend as little time in the rooms as possible. There was mold in the bathroom and fans, so we used the onsen showers instead.

Leisure Partner

6/10

Pleasant

16 Nov 2024

Sin

Nothing wrong with the hotel itself, a bit on the older end.

Partner

10/10

Exceptional

03 Nov 2024

Mee

Love the breakfast! Love the hot spring!

Leisure Family

8/10

Excellent

28 Oct 2024

Verified traveler

Reasonable comfort hotel stay

Toilet is fairly tight. Thought room temp was air cool and felt quite warm but thinking was eco stuff, so did not bother to feedback. But then on the 3rd night, room aircond was on and temp was cool enough. Should have feedback to hotel on first night. Receptions are friendly and helpful. Walking distance, about 5 to 8 mins walk to shopping mall. Parking places were OK.

Partner

10/10

Exceptional

16 Oct 2024

Paul

An excellent choice of hotels. Friendly staff helped with every question. Cleaning staff are very thorough. Excellent location. Right across from bus to airport. Onsen on site. Laundry and vending machines on the 6th floor. Close to the ocean. 2 minute walk from Beppu tower. They made accommodations for a bicycle to be stored. I was going to rent a bike for a few days, but settled for 5 hours. Quiet, comfortable. Best sleep of the trip so far! Well done Nishitetsu Beppu! Well done. Thank you!! ❤️❤️🍻

Leisure Self

8/10

Excellent

15 Oct 2024

Richard

Convenient location and great staff, breakfast and parking. I would return to this Hotel.

Leisure Friends

6/10

Pleasant

01 May 2024

Isabella

This was a good hotel to stay in. The location is great with a shopping centre across the road and Beppu Station only a 10min walk away. The staff are very friendly and helpful (we asked for an upgrade because the room was originally too small and they helped us with this), and the hotel breakfast had a nice variety of foods and was only AUD$10 each person. The rooms are quite old and the bathrooms are mouldy and had a sewage smell. Housekeeping occurs only once every two days, however you can request for your room to be cleaned everyday. The airport shuttle bus drops you off right outside the hotel. Overall I rate this hotel 3/5.

Leisure Partner

6/10

Pleasant

20 Apr 2024

Chris

There was nothing wrong with the property. I'm not sure if this is common practice in Japan/Beppu but we tried asking 2 staff to help us make a diner reservation at an outside restaurant due to the language barrier but we were rejected on both occasion.

Leisure Friends

8/10

Excellent

13 Apr 2024

Neil

Ok stay

Just a short stopover from Aso. Hotel was fine.

Partner

8/10

Excellent

02 Feb 2024

Hing Wai

Convenient location, convenient store just on the ground floor of the hotel

Leisure Partner

10/10

Exceptional

08 Dec 2023

ANYU

Kind staff. Good position. Reasonable price.

Leisure Self

8/10

Excellent

21 Nov 2023

Yurie

Location was very convenient. I was worry that the hotel will be noisy but It was OK. The room was little bit too tight.

Leisure Self

10/10

Exceptional

19 Nov 2023

Wee

Nice but noisy

Room facing the road is very noisy

Partner

8/10

Excellent

23 Oct 2023

Min

I had a pleasant stay. Onsen was good. Breakfast was ok but not exceptional

Leisure Self

10/10

Exceptional

13 Oct 2023

Howard

Great Spa.

Leisure Family

8/10

Excellent

05 Oct 2023

Man Yee

Prime location, only 7-8 mins walk from Beppu Station. There's a convenient store (Lawson) and a department store (and Starbucks) right across the street, and a Donki down the road. And 3 mins walk from the Beppu Bay.

Staff is super nice and helpful, and it got everything you need - coin laundry on the 6th floor and an indoor/outdoor hot spring bath. It's a public bath but you might have the hot spring all by yourself if you go around midnight time :)

The room is relatively small but it's good enough if you're traveling solo like me. The only minor issue is that the bathroom got this funky smell sometimes and the bath tub is relatively small. So I mainly use the public bath instead of my own bathroom.

Leisure Self

10/10

Exceptional

27 Aug 2023

stan

Great place to stay

Leisure Self

10/10

Exceptional

11 Aug 2023

Maryum

Fantastic hotel, courteous staff who couldn’t do enough for you and truly went above and beyond! I had to store my luggage with them and they very kindly let me extend that by a whole day. Highly recommend this hotel. Walkable to train station and bus stops right outside the hotel too.

Leisure Self

10/10

Exceptional

30 Jul 2023

Kyoungshin

Property is just near the Main Train Station. Also it is attached with famous \"Beppu Hell Tour\" Bus terminal. You don't even need to get out of building to have Beppu Hell Tour bus as it is just beside front desk.

Property is also near the Beppu Tower and beach which is perfect place for dinning and tour option.

You will have nice public bath place for free as many Japanese hotels does (This is amazing)

Employees are not fluent in English but it is acceptable as you don't need much communication to check-in and check-out.

Leisure Friends

4/10

Poor

28 Jul 2023

Sui Ting

Old and small room. The public bath is not natural onsen water. However, the price is competitive.

4/10

Poor

26 May 2023

Stéphane

Not a great experience sue to our room location

We were in room 215 which is on the spa floor and at the very wnd of the building. There were some sort of loud machinery on the other side of the wall (aircon machine maybe?) so there was a very loud humming noise for the whole night. And there were very loud people until 1 or 2AM also, perhaps enjoying the spa until it closed. We were thanking the stars we had only booked one night! I guess this is a great hotel if you get a room on a higher floor. But our room 215 was hell.

Partner

4/10

Poor

10 Apr 2023

Todd

When you go to Beppu Onsen hotels do double homework. This Nishitetsu Resort Inn Beppu has its own Onsen spring water; BUT NOT FOR YOU IF YOU HAVE TATTOOS. I thought that I had asked the right questions online about This particular property. Nowhere on the internet or their website does it exclude people with Tattoos. That’s why I booked it.
Please do not stay here if you have tattoos. You will not be able to enjoy your full time here.

Leisure Friends

10/10

Exceptional

16 Mar 2023

Kay Heong

Nice location with sea view

Leisure Partner

10/10

Exceptional

18 Feb 2023

Erika

The public onsen area, especially the outdoor part, was really nice including a lot of lovely details in decorations and things

Leisure Partner

8/10

Excellent

15 Feb 2023

Jingnan

Wondeful hot spring

Very good location, wonderful hot spring

Friends_and_family Family

10/10

Exceptional

13 Jan 2023

Shaina

Not Tattoo Friendly

Its a good location within walking distance of several onsen and the station. The hotel's onsen was nice but as I have tattoos I had to use bandaids to cover them as they arn't tattoo friendly unlike most Onsen in Beppu.

Friends_and_family Friends

10/10

Exceptional

03 Jul 2022

Kwailin

Good stay

Room was small but AC was cool. Onsen in the hotel was included so it was nice. Staff spoke good English. Location was within walking distance to Beppu Station. Breakfast was good.

Partner

10/10

Exceptional

17 Oct 2021

James

2 nights in a comfortable and friendly area

This was a quick get away from my wife and I. When we first arrived the front desk was very helpful and spoke English which made the check in process extremely easy. There’s a nice onsen on the second floor. Hotel is conveniently located in the middle of everything and the bus stop was right outside the door. We will definitely stay again

Partner

10/10

Exceptional

25 Sep 2021

Ronald

Nice stay in Beppu

Check in was very quick and friendly taking about 5 minutes. My room was clean with a big queen sized bed. The second floor bath was clean and convenient for a morning bath and they provided many amenities for free such as razors, combs, bath wash cloth, etc. I would definitely stay here again.

Self

10/10

Exceptional

31 Dec 2020

Verified traveler

Great location near station and restaurants, convenient free parking, and small but nice outdoor onsen

Leisure Friends

8/10

Excellent

04 Jul 2020

HIROKO

立地が良く部屋も綺麗

当日、予約で行きました
飛行機の関係で宿泊を決めましたが、大浴場があって、立地が良くて、朝食のついた条件で14000円程度で二名泊まれたので決めました。
部屋は狭いですが、寝るだけならいいと思います。

Friends_and_family Family

6/10

Pleasant

16 Apr 2020

Verified traveler

We expected a better value based on previous stays with similarly priced hotels. It was serviceable and clean.

Friends_and_family Family

10/10

Exceptional

20 Oct 2019

nicholas

Excellent

Self

8/10

Excellent

11 Oct 2019

Al

The hotel is close to the station (700 m walk) and bars/restaurants.

Leisure Self

4/10

Poor

21 Sep 2019

Verified traveler

We asked for non smoking room but you could smell the cigarette as soon as you enter the room. The bed mattress is hard and got a back ache when we woke up..... the room is very small and there is minimum amenities. Overall, the only good thing with this property is that they have the hot spring...

Leisure Partner

10/10

Exceptional

21 Jul 2019

Suan Yew

Comfortable stay

Excellent staff.

10/10

Exceptional

11 Jun 2019

Verified traveler

Nice spa easy access to public transport (our front of hotel is bus stop!) good access to food

Leisure Self

10/10

Exceptional

28 May 2019

Verified traveler

Great staff, friendly and helpful. Super location, near shopping, restaurants and sightseeing! Comfortable and clean rooms.

Leisure Family

10/10

Exceptional

24 May 2019

Verified traveler

Good stay! Good breakfast.

Lovely stay, breakfast was good and front desk shows good hospitality. Opposite a big departmental store and many choices of eateries. It is a ten minutes walk from the JR station and you could avoid going down an underpass with your luggage by crossing the road with traffic light further down. Bus company is in the lobby provides excellent connection to ‘hell’ visits or your location by bus.

Family

8/10

Excellent

20 May 2019

Verified traveler

Very convenient, nice little hotel not far from downtown and the station. They have a good breakfast buffet and a nice little in-house spa.

Business Self

10/10

Exceptional

15 Apr 2019

Verified traveler

Nice hotel.

Friends_and_family Family

8/10

Excellent

04 Mar 2019

FrancesL

Very good location if u don't hv a car, bus stop to beppu and yufuin in front of hotel, BF was the same for the whole 3 nights we stayed, the Onsen is clean and not many people which was relaxing. We booked the standard room with king size bed, the room and toilet is very very small, in fact once you open 2 x 20 inch suitcase there is not much room to move, we had to push the small coffee table and chairs against the wall. Overall a nice clean convienent hotel I would recommend

Leisure Partner

4/10

Poor

28 Feb 2019

Tatsuo

Room was way too small

Partner

6/10

Pleasant

06 Feb 2019

Wilphia

Good staff service. Smelly toilet and need to improve cleanliness of the toilet.

8/10

Excellent

25 Jan 2019

Jess

Friendly staff, convenience if you travel by express bus. Mini size room with tiny washroom. Breakfast was nice at such budget price.

8/10

Excellent

17 Jan 2019

Verified traveler

Nice onsen and it was a great place to stay lits of interesting places to eat

10/10

Exceptional

15 Jan 2019

SUET PING

Very good location, few minutes walk from train station, and next to highway bus terminal.
Best breakfast I never had in Japan, very delicious.

8/10

Excellent

10 Jan 2019

Verified traveler

Hotel is bit small for us. But we certainly love the free to access onsen!

4/10

Poor

05 Jan 2019

Wiroj

Limited room

Room is very small, aging decoration, reception officers can not communicate in English

Family

6/10

Pleasant

24 Dec 2018

WILL

Decor is ok, onsen is ok. Breakfast selection is good. One thing I don't like is the room air conditioner cannot be set to cool or warm, is already preset to warm when I stay in, the outside temperature was 15C, if I turned on AC it will be too warm, I had no choice to open the window, unfortunately, I was bitten by mosquitoe by doing so during the nite.

8/10

Excellent

11 Dec 2018

Verified traveler

Great location. Good amenities. Spa was nice and well maintained. Saw many people in with Tats but noted signs stating they were not allowed. Maybe a convention of tattoos in town?

8/10

Excellent

07 Dec 2018

Verified traveler

Good location

Location is good, bus stop right at the hotel, opposite to a department store. Lots of restaurants along the way to the train station.10 minutes walk to train/bus station, and bus information counter at the lobby of the hotel. Room is clean too, two different kinds of pillows available.

Friends

8/10

Excellent

03 Dec 2018

Verified traveler

Good location

Convenient location. 10 mins walk from Beppu station. Close to shops and dining. Bathroom is a bit small though.

Family

4/10

Poor

01 Dec 2018

Mariana

Definitely don't stay here!

When we got there, they gave us a smoking room, which we hadn't chosen, asked us to pay extra in case we needed to change to no. smoking (my friend had a flu, so we didn't want a smoking room), and then they told us that they'd give us a noun smoking room free of charge, which made us happy to go to our room.

When we arrived to our room, it was a single room (one towel, bed for one) and they refused to change it. We slept ok but still wouldn't go back there ever.

The hot springs they had in the second floor were too small for the amount of people that they accommodate, and us being western we got really bad looks from the Japanese ladies, who even screamed at us, which hadn't happened to us in our whole trip, and we've been to many hot springs. Overall this hotel was a very bad experience in our trip.

Friends

6/10

Pleasant

01 Dec 2018

Verified traveler

The room very small and not so clean . Location is ok.

Family

10/10

Exceptional

25 Nov 2018

Esther

A comfortable place and everything is new and clean.

8/10

Excellent

14 Nov 2018

Nick

Nice onsen, good breakfast, comfortable room, free parking

8/10

Excellent

11 Nov 2018

Loh

The breakfast is good

Is convenient near a lot of eating place. Opposite is shopping mall.

Friends

6/10

Pleasant

20 Oct 2018

Verified traveler

Location not the most attractive

Located on a busy road a little far from the charms of Beppu. Lovely bath facilities and service was excellent.

10/10

Exceptional

17 Oct 2018

Chris

My wife and I liked everything about this property. Good breakfast buffet, nice size indoor and outdoor baths, convenient location, etc.

8/10

Excellent

15 Oct 2018

Monik

Very convinient; however, the room is so small. The bathroom needs to be cleaner.

8/10

Excellent

27 Sep 2018

Chia

Staff not helpful

Room is very small. Other guest scrached our rental car n recep called us at 8.30 am in the morning to see our car at the car park. My hubby n myself went down n police taking report from the accident site. Rverything was settled at 10.30 am. However we requested for late check out coz we have not taken our bfast. The F.D staff told us very strictly that we need to check out at 11 am sharp. Very disappointed

Partner

8/10

Excellent

11 Sep 2018

Olivia

免費泊車居酒屋街就在附近

旅店提供免費泊車。雖然房間比較细，但十分整洁。溫泉開放時間由下午通宵到上午，很方便。步行約五分鐘便是吃的地方。當然有居酒屋和其他特色小店。酒店附近比較清靜。

8/10

Excellent

05 Aug 2018

Sophie

Good location

Bus terminal is just next to the hotel. Very convenient

10/10

Exceptional

25 Jul 2018

jan

Good location and clean

Good facilities epscially hot spring , clean and tidy , lucky that nobody was there while I was enjoying the onsen by myself only !
The room was comfort and clean however the bathroom is very small. The location was great , just a street across the most crowded city Centre with all restaurants there, hotel buffet was not bad in this special price.

8/10

Excellent

01 Jul 2018

Mugs

Unique Experience

Okay the room was very small but by US standards, not too expensive. It was very clean and modern. The onsen (hot spring bath) was an unique experience that was not to be missed. Very peaceful. My husband loved the breakfast buffet of traditional Japanese dishes. Very close to shops and walkable distance from the train station.

8/10

Excellent

29 Jun 2018

LAM

Loved the location of the hotel, its excellent breakfast and public bath.

8/10

Excellent

29 Jun 2018

LAM

Convenient location

The bus from Fukuoka airport stops right in front of the hotel. Good base for day trips.The 500 yen breakfast is a bargain. Enjoyed the public bath every night.

8/10

Excellent

25 May 2018

Ron

Good quality hotel with excellent facilities

The room was comfortable and well appointed, including a complimentary mobile, kettle, fridge, TV, etc. The only thing missing was somewhere to put luggage/clothing. The small area just inside the door is good for a couple of days at most and a large suitcase becomes somthing to trip over. Apart from that, this is an excellent hotel. The breakfast buffet (Y500) is varied and comprehensive with a daily changing menu. Highly recommended.

10/10

Exceptional

08 May 2018

YULING

A bit over my expectation.

Rooms are small but everything is clean and tidy. Very new interior. The hotel recommended a very nice restaurant nearby, it was a locally popular place to dine. A nice bonus! Downside is the small washroom.

Partner

8/10

Excellent

03 May 2018

Louisa

Good to stay

The semi-double bed room is really small for two persons. Bath room is just for taking bath, no electric plug for hair dryer that you have to do it outside bath room and luckily I have my small mirror for travelling that helps easing the problem. Difficult to find space to open our baggage. Good experience are staff at front desk responded our request efficiently. They do provide free parking for hotel guests. The car park 1&2 next to hotel entrance are always full, we went to another open parking lot across the road which is not too far away, took the car park ticket and showed it to hotel front desk staff, they would give you a coupon for free parking (overnight) when you drive away next day.

Partner

8/10

Excellent

26 Apr 2018

Peter

It was good. Staff were polite and helpful

Partner

10/10

Exceptional

21 Apr 2018

Verified traveler

Hotel is just renovated so it is new and clean. An outdoor public bath is enclosed with high wall so you can’t see any view. Many bus stations to a jigoku is very near.
Restaurants and shopping area is not far, just across the road. Walking to Beppu station is in 7-10 minutes.

10/10

Exceptional

15 Apr 2018

Shawntee

Great Hotel!

Very pleased with the staff and service. Also the Onsen was very nice and the hotel is in a great location!

6/10

Pleasant

15 Apr 2018

Verified traveler

Not recommended

1. When I checked-in, hairs were found on the wall of bathroom.
2. A noted was left to ask me not to leave water and tea bags in the cup.
3. I stayed for 3 nights, and a dedicated coin from the hotel is needed to raise the drop bar of the car park. When I asked the front desk for the coin before I went out for the day, they are not willing to do so.

Family

6/10

Pleasant

04 Apr 2018

Verified traveler

Good Location

Clean hotel. Not far way from JR Station and department stores. Hotel outside is the bus stop.

Family

10/10

Exceptional

26 Mar 2018

Sandy

Optimal Location, Reasonable Price

There was a bus stop right in front of the hotel (and the bus center was in the same building) so it was easy to get to and from the tourist sites all over the city. It's also easy to reach the hotel from Beppu Station, although the building and sign aren't that conspicuous so I actually walked past it when I was trying to find it. The room was compact but acceptable, and the breakfast buffet had roughly the same stuff every morning but I was satisfied by the variety. The surrounding area (and the whole town in general) are really quiet at night, but there are still many restaurants as well as a supermarket in the vicinity so finding dinner is not a problem. If you don't have a car, you're going to be taking a lot of buses around the city, so I highly recommend this hotel to those sightseeing by bus.

10/10

Exceptional

12 Mar 2018

Robert

Hot spring bath is soothing

Great onsen on site

Partner

8/10

Excellent

20 Feb 2018

Verified traveler

Clean,Location