Heritage Park Inn

10/10

Exceptional

16 Jul 2026

Carlos

Good

Friends

2/10

Poor

08 Jun 2026

Sean

Room 129 had a lot of alive and dead cockroaches on the floor.

Self

2/10

Poor

25 May 2026

Amanda

Worst place. Very rundown, loud and unsafe area. We left before we even stayed the night.

Partner

8/10

Excellent

03 May 2026

crystal

Was just as expected for the type of hotel.

10/10

Exceptional

02 May 2026

Maria

Un hotel tranquilo buen descanso

2/10

Poor

18 Apr 2026

Chris

Tons of people smoking weed out front of their rooms. Found tons of bed bugs in each of our beds. Other people hair caught in the sheets and other places of the room. Definitely wasn’t expecting a resort, but this place is sketchy and dirty. Ended up leaving with my family and found a different hotel.

Family_with_children

6/10

Pleasant

16 Apr 2026

nathaniel

Room kinda sucks. No hot water. Bathroom looks like it came out of a prison. Bed was actually really comfortable. Mixed bag here. Nice staff.

Self

2/10

Poor

13 Apr 2026

Yoldine

This was horrible, but it’s my fault for looking for something cheap, when we got there the location alone was weird, and looking around there’s people sitting outside smoking and kids running around with just diapers. All red flags it was me and my daughter, we woke up itching like crazy and come to found out they had bedbugs my daughter body is full with red spots and also same thing with me, she can’t stop itching all over her body I’m have bumps everywhere, from the bedbugs they should be not be in business cause that is crazy DO NOT BOOK THERE PLEASE, this should be illegal.

4/10

Poor

03 Apr 2026

Nancy

no hot water and i am still trying to get my money back. The staff keep saying the manager isnt in or just left etc. I will not give up till I recd my refund

Partner

2/10

Poor

03 Apr 2026

Garrett

The place was trash, no hot water, locked lobby during open hours, cockroaches in room

8/10

Excellent

31 Mar 2026

Hernan

Excellent staff

Self

8/10

Excellent

07 Mar 2026

June

Clean room. Easy parking. Helpful staff

Family

6/10

Pleasant

28 Feb 2026

Melissa

Good location, check in pleasant, you drive to your room and can park right in front of it which is A+, no batteries in remote, no netflix as advertised, phone inoperable, when I asked if we could have a refund for those reasons and go somewhere else, he said only option was a room change or to take it up with Expedia (which everyone knows wouldn't work). Beds clean and comfy. Air circulation unit is good. Fridge nice and cold. Bathroom kinda gross. Overall ok for price. Check out easy and pleasant

Family_with_children

10/10

Exceptional

28 Feb 2026

Alberto

Was great with come back

Self

10/10

Exceptional

28 Feb 2026

Alberto

Everything was great

Self

10/10

Exceptional

25 Feb 2026

Alberto

Everything was great

Self

8/10

Excellent

24 Feb 2026

Carla

It was clean and the staff ( one little lady) was taking care of business like a one man gang. She checked us in quickly and made sure we had everything we needed. The room itself was dated however it was clean and saw no insects, the TV was broken on top of screen, We didnt complain.
Overall it was a really good price and it was peaceful. We would stay again. If you're ever in Orlando stay clear of OYO its nothing like the ads its disgusting and ran down with roaches and the desk clerk is less than intelligent. They show you photoshop images to lure you into a place roaches don't want to be. Also no wifi and an awful part of Orlando.its worth the trip to Heritage Park you will be happy you did.

Partner

8/10

Excellent

23 Feb 2026

Vicky

Room was very clean. It was very convenient to the Silver Spurs Arena. I would definitely stay again if I'm in the area.

Family

2/10

Poor

20 Feb 2026

Pedro

Room was given due to my plane being delayed

10/10

Exceptional

17 Feb 2026

Mario

Great stay

Leisure Partner

6/10

Pleasant

09 Feb 2026

Valarie

We did not have hot water the 2nd day. No telephone to call the front desk. Coffee maker with no supplies at all. No stocked tissues.

10/10

Exceptional

07 Feb 2026

Channel

Staff was very friendly and had check in process smooth.(A gentleman security guard) Upon arrival to see the room it was very clean, spacious and clean sheets (bed was super comfortable and pillows were nice)

Leisure Partner

4/10

Poor

05 Feb 2026

Maggie

When we arrived the lady at the front desk was vaping in the lobby, asked what I needed we got to room no towels, no rags no hot water after letting it run for over 30 minutes thinking it would finally warm up it never did. There was a very loud man about 4 doors down whom seemed to possibly be living there, screaming and fighting all night maybe with a girlfriend. Hollering at his dog all night. We couldn’t get a refund and we only ended up staying because after coming down from ga due to a family emergency with my father in law being placed in the hospital we had been up for nearly 40 hours and just roughed it out through the night. I guess it could have been worse but it was definitely not a pleasant experience.

Family

10/10

Exceptional

04 Feb 2026

Christie

The room was well maintained and smelt so clean. The property was very well kept. And the Staff are Wonderful.

10/10

Exceptional

03 Feb 2026

Christie

The rooms are spotless, comfortable. And the Employees are the kindest most helpful people. Its a great place for family to stay. I cant say enogh good things about this hotel.

Leisure Partner

8/10

Excellent

27 Jan 2026

Miguel

The staff was very nice considering I arrived very late, the room is ok, and the hotel is ok for the price, when I go to theme parks I don't like to spend a lot of money in hotels because you only need a decent place to sleep, this Hotel is good for that

10/10

Exceptional

23 Jan 2026

ANTHONY

No problems.

Leisure Friends

6/10

Pleasant

21 Jan 2026

CRAIG

If you cant say nothing good say nothing at all. So I have nothing to say.

8/10

Excellent

20 Jan 2026

Jerome

The accommodations are what you expect for the price point.

Leisure Self

6/10

Pleasant

18 Jan 2026

George

No place to hang clothes in the room
No glasses for drinking water
Staff was friendly though

4/10

Poor

16 Jan 2026

gerald

Closed gates locked dirty

Business Partner

10/10

Exceptional

12 Jan 2026

Tina

This was our 2nd stay. We love it, we thought the shower eas broken but we had to push a button. They brought us extra towls and were very courteous. Will definitely be back

Leisure Family

6/10

Pleasant

03 Jan 2026

Blondine

One of the room wasn’t clean

Business

2/10

Poor

01 Jan 2026

NOEL

horrible smell. we walked into the hotel room. floor tiles were coming off. we saw a cockroach and turned around and did not stay there. beyond disgusting.

Leisure Family

6/10

Pleasant

29 Dec 2025

Dhaval

Room space was conjested

2/10

Poor

28 Dec 2025

Neidy

This place should not be in business. Very sketchy. Doesn't look safe at all. Some room with the door open, all furniture flip inside the rooms, and super durty. Looks like an abandoned place. I couldn't stay the night there. I left.

Business Partner

2/10

Poor

20 Dec 2025

Aubrey

Everything. When I checked in they took a photo copy of my license and credit card. While waiting to be checked in the receptionist clearly did a deal of some kind with a man who came in and handed him a small bag of some kind, appeared to be drug related, while talking about swingers. The room was dirty and in the morning I killed a roach in the bathroom. Overall do not recommend. Will not be staying again. Walls are very thin, could hear everything walking by including the multiple dogs that are housed there.

Business Partner

10/10

Exceptional

12 Dec 2025

Khara

N/A

10/10

Exceptional

12 Dec 2025

Khara

None

Business_and_leisure Family

2/10

Poor

09 Nov 2025

Isaac

Very unprofessional staff, disrespectful people does not deserve have guests at that place, left us on the streets after confirmed booking. Thanks to Expedia we were able to resolve the issue

Business_and_leisure Family

6/10

Pleasant

13 Oct 2025

Mandy

The room itself was okay but there is a lot of late night activity outside rooms. Sketchy folks sitting in random chairs outside the rooms like it’s a patio. Late night noise outside the rooms doors. Didn’t feel comfortable walking to and from car without my husband

Leisure Partner

10/10

Exceptional

09 Aug 2025

Elizabeth

For the price, this hotel is

10/10

Exceptional

09 Aug 2025

Nancy

Nadia at the front desk was very helpful and attentive to my needs.

2/10

Poor

28 Jul 2025

Melissa

Avoid at All Costs – Unsafe, Filthy, and Completely Unprofessional

After a long day of travel, we arrived to a filthy, humid room with unmade beds and a horrible odor. When we went to complain, we were told the receptionist was gone for the night and there was “nothing that could be done.” Only after insisting did security call someone who approved switching rooms.

The second room was barely better—beds were made, but the sheets were stained, the room smelled musty, and the door handle fell off (serious safety issue). We had reserved 3 rooms but were told only 1 was available. After 30 minutes, they handed over 2 keys and said to check back tomorrow for the 3rd. They also photocopied our IDs and credit cards, which was concerning.

No room service, no towels despite multiple requests. Drawers had previous guests’ belongings. Bathrooms weren’t fully cleaned. We saw roaches. Later, a person violently attacked a car outside and then tried to break into our room—we had to call the police.

I made the mistake of walking around the back of the hotel and saw piles of dirty linens being dumped into a room—stacked to the ceiling. Completely unsanitary and inhumane. If we don’t receive a refund, we’ll pursue every legal option. We have photos of everything.

This hotel is unsafe, unclean, and poorly managed. DO NOT BOOK HERE.

Business Family_with_children

8/10

Excellent

17 Jul 2025

Agustin

Good attention but they did not provide room service any day.

Business

4/10

Poor

13 Jul 2025

Chelsea

The room wasn’t up to my standards. I didn’t stay in the room at all.

Leisure Partner

6/10

Pleasant

27 Jun 2025

Pedro

El sitio se ve remodelado, pero le falta aseo

Leisure Self

4/10

Poor

23 Jun 2025

Alexia

Very ghetto and had roaches. Does look like pictures and cheap so I guess you get what you pay for…

Partner

2/10

Poor

22 Jun 2025

Tiffany

The place was awful. The pictures online are very deceiving. We knew it was a cheaper hotel but was not expecting how bad it was. The property had water leaking from the ceiling that we had to dodge trying to get to our room. The room was disgustingly dirty. The air was not on when we arrived and would barely work. We tried to take showers to get ready to go out and there were roaches running out of the bathtub and the shower curtain. We got ready as quick as we could and was there for about an hour before we just went and checked back out because it was so dirty we didn’t feel comfortable to even touch stuff let along sleep there.

Partner

6/10

Pleasant

03 Jun 2025

Daniel

They have a policy to photocopy your credit card. Ive stayed at hundreds of hotels and never had anyone photocopy my credit card. When i asked about it, the clerk said i can ask for the copies when i check out. I did ask for it and the other clerk refused to give it to me. Stating its there policy and i \"have nothing to worry about.\" I disagree. Now ive got to get a new card when i get home.

Friends_and_family Family

10/10

Exceptional

31 May 2025

Jose M

Excelente

8/10

Excellent

25 May 2025

Quinton

The trash piled by the trash can in the hall. The exterior door floor were stai ed with juce,food. The weather strip on our exterior room door. We were afraid bugs would easily crawl on

Leisure Self

8/10

Excellent

22 May 2025

Janice

Price was good

It was good 👍

Friends_and_family Family

6/10

Pleasant

11 May 2025

Luis

In process of renovation, not bad for a short stay

Great for a short stay. Looks like the place is under renovation. The room had recieved a facelift and the bed and linens are very nice. Room has fridge and tv.

Issues were the shower handle wasn't fully working so getting hot water required jiggling the handle a bit. The big issue is that they have no service, so we only had 1 towel per person in the room, no hand or face towels. Went to front desk and they told me they didn't have any more towels available.

So overall, the location is great,, rooms are big and beds are comfy. Clearly in process of doing Reno's so I won't be too harsh. I come back often enough to Orlando, I'll provide an update next time I stay

Partner

8/10

Excellent

20 Apr 2025

LISBETH

There was only 1 towel

Leisure Partner

10/10

Exceptional

20 Apr 2025

JORGE

Good hotel for the price

Leisure Family

10/10

Exceptional

14 Apr 2025

Johnathan

The front desk security guard clerk was awesome and got me checked in fast and quick. The property is under going room renovations, but that didnt affect my travel at all, will be coming back nexr time i visit

Leisure Self

6/10

Pleasant

11 Apr 2025

Brent

Didn’t have hot water 3 out of 4 nights. Otherwise the room was fine.

Leisure Partner

6/10

Pleasant

06 Apr 2025

Joel

Staff at check in and check out was very good. Rooms were clean, property not so much. bathroom fan sounded like an airplane and there was no hot water, ever.

Leisure Self

6/10

Pleasant

29 Mar 2025

michael

They were redoing many rooms in the hotel but trying to do a good job

Business Self

2/10

Poor

24 Mar 2025

Andrew

Roaches beware and good luck getting a refund

Roaches. Beds were stained. Went in to ask for a refund and they said the manager was not in and asked to take my contact imformation so they could call me later. Want to know what happened? You guessed it! Never got a call back!

Friends_and_family Friends

6/10

Pleasant

21 Mar 2025

Robert

Overall stay was ok but had issues with the hot water in the shower and the rooms were pretty outdated.

Self

8/10

Excellent

16 Mar 2025

Verified traveler

Good room for our trip needs

Our stay was good until we went to use the shower. There was no hot water in the shower. The bathroom sink was ok.

Friends_and_family Family

6/10

Pleasant

02 Mar 2025

Charles

This was our first time at this place and there wasn't any hot water and the Tv was damaged.

Leisure Partner

6/10

Pleasant

15 Feb 2025

Verified traveler

Is actually remodeling so it looks fine but found 4-5 cockroaches,no remote for tv,no microwave,no iron,no phone.

Partner

6/10

Pleasant

13 Feb 2025

Verified traveler

The Inn needs painting and the roof needs repairs, leaking, the stairs need a do over. The condition of the Inn on the outside needs repairs. The staff was very serviceable.

Self

2/10

Poor

09 Feb 2025

Nitza

The hotel did NOT have a room for me.

8/10

Excellent

26 Jan 2025

Wakeen

Clean

Leisure Self

10/10

Exceptional

22 Jan 2025

Louis

Had a wonderful expeirance

Business Self

2/10

Poor

19 Jan 2025

Edward

Cockroaches in room. Keys that had to be reprogrammed every day. Tv that didn’t work and wasn’t replaced. Luke warm showers.

Friends_and_family Family

10/10

Exceptional

17 Jan 2025

Esmerlin

Looking great!

The hotel was in great condition, the front desk was looking amazing and rooms were clean. The service was friendly and professional.

Business Family

2/10

Poor

11 Jan 2025

Steve Bell

I had a terrible stay here, no coffee pot, no glasses for water, no hair dryers, dead bugs on the floor in my room. The bathroom looked like it was unfinished.

I went to the front desk for a glass, cup or bottle of water - THEY DON'T STOCK THOSE! I couldn't get out of there fast enough.....

Business Self

10/10

Exceptional

10 Jan 2025

carlos david

Great

Leisure Family

2/10

Poor

06 Jan 2025

Dianna

The mattress was old smell like pee So much of dissected spay was used made it hard to breathe Way over priced! Building need to be torn down

Leisure Self

10/10

Exceptional

02 Jan 2025

kike

Nice

Leisure Family

10/10

Exceptional

01 Jan 2025

Jacqueline

No complaints!

10/10

Exceptional

30 Dec 2024

Tina

We checked out a day early

Leisure Family

2/10

Poor

08 Dec 2024

Paula

This was a very bad experience. As I walked to my room, could see into other rooms even when the curtains were closed. My key didn’t work and when I went back to the “office” the security guard was putting a lockbox on the front doors. I told him I was afraid to stay and he told me I would have to talk to the “owner” in the morning. The parking lot had no lights. Vagrants were sitting outside the rooms. There was blood on my bed spread. We left, it wasn’t safe and I would not have been able to sleep.

Business_and_leisure Family

6/10

Pleasant

07 Dec 2024

Warren

Hot water lacking

Partner

10/10

Exceptional

24 Nov 2024

Shahrukh

Best service, rooms and hospitality for stay. Vishal at the reception is a great guy with a friendly behavior, he made me think to come back again.
Best experience so far. ❤️❤️💚💚

Business Family_with_children

2/10

Poor

24 Nov 2024

Luis

Horrible experience

After a long day of traveling, I get to the hotel at 1am. When I got there the door was locked. The gentleman open the door and ask how can he help. I said I had reservations for my room and he said no. All the rooms are sold out. I explained to him I had my reservation number and had The money withdraw from my account. There was no apology given as far as the hotel overlooking the rooms and no solution on how to help get another room. He said just go across the street. The gentleman in the front stated he told someone to take it out of the system because the rooms were booked and they didn’t. Not a great experience at all. I was traveling with my son at 1:30 in the morning to learn that the hotel overbooked not what you want to be in as a parent.

Friends_and_family Family

10/10

Exceptional

22 Nov 2024

Cameron

Great time

2/10

Poor

17 Nov 2024

Bryce

90 percent of hotels are open overnight for late check ins. I booked figuring I could do what I usually do and check in whenever. Sure enough when I show up around midnight no one was there. So 3 of us had too sleep in the truck. Then when I went too message I get no response from the hotel.

Leisure Family

8/10

Excellent

16 Nov 2024

kuki

It was wonderful relaxing n quite

Friends_and_family Family

10/10

Exceptional

10 Nov 2024

Rosa

For the price it was amazing, super clean

Friends_and_family Friends

8/10

Excellent

08 Nov 2024

Badang

Fair

Friends

6/10

Pleasant

06 Nov 2024

Robert

Room was clean bed was good , only issue was no hot water , that’s not good, they need to fix this

Business

8/10

Excellent

31 Oct 2024

Verified traveler

We always stay here & probably will next time too!

I love to stay here. It’s the most affordable place while still having cleanliness and comfort. The desk persons were always nice anytime we stopped by. We did have issues with our door key reader two nights in a row. It took half and hour but the night security always fixed it. However, the housekeepers seriously need an attitude adjustment. We overslept from having too much fun the night before and the housekeeper lead was very nasty and sharply spoken when she told us, “you need to get out of the room or you will have to pay for another night!” I get it, there’s a check out time, we overslept and they have a job to do. But the message could’ve been delivered a different way, especially since we had to wait outside 2 nights in a row while waiting to get our doors open.

Partner

10/10

Exceptional

16 Oct 2024

Kevin

The staff ate super friendly and very accommodating. The rooms are decent if you just need a place to crash. The bathrooms and commodities are dated. Parking is convenient.

Leisure Pet

4/10

Poor

16 Oct 2024

Terry

Water cold charge too much and it’s very dirty

6/10

Pleasant

15 Oct 2024

Haydelin

Pros:
*Was able to make last minute reservation and were able to check in early even though they must have been jam packed with last minute reservations due to hurricane evacuation orders.
*It is conveniently located to many diners, stores, and events.
*Air conditioner was strong and cold.
*Refrigerator was a decent size for a hotel room.
Cons:
*There was no table in the room to be able to sit down to eat. We had to bring our dinner to the common area to be able to sit to eat comfortably.
*Our reservation was for 3 but there were only 2 sets of towels. The towels were stained.
*Bathroom door would not fully close for privacy.
*Phone was a little confusing to use since it had another hotels logo and information on it.
*The staff was not very smiley or welcoming....especially the woman who worked the night shift. Though Im sure they were very stressed with the hurricane situation.
Overall....I give 3 stars. Average.

Family

2/10

Poor

12 Oct 2024

Edward

Prepaid for room.
Once arrived no rooms, no help, no refund!

Leisure

10/10

Exceptional

11 Oct 2024

Michael

We came here last minute to escape hurricane Milton. The staff was great. Vinny really hooked us up.

Partner

10/10

Exceptional

11 Oct 2024

Jenny

The room is fine, all the treatment in the office was excellent

10/10

Exceptional

10 Sep 2024

tamara

Great staff

Business_and_leisure Partner

4/10

Poor

03 Sep 2024

DONALD

Clerk barely spoke English, mattress were terrible. Will not be stay at this location again.

Business Family

8/10

Excellent

03 Sep 2024

Charles

Getting what you paid for with a slight tip in scales towards your favor.
The rooms were not very sound \"proof\" as we EASILY heard a soda can opening, someone's TV, people talking (and more). There also happen to be fireworks across the street and they sounded like they were in the next room. This goes for the restaurant/club that's in the same parking lot or property. But the beds were fine, although it said 2 queen and it was 2 full sized. The TV is REALLY undersized, the design for the bathroom area is lacking. But there was a half-sized refrigerator (no microwave) and great a/c. It is pretty convenient to a lot of locations and the curtains were surprisingly good without being the typical heavy duty you're used to. If you mainly need a bed to stay in this really did the trick and it was far cheaper than MANY other options.

Leisure Partner

8/10

Excellent

25 Aug 2024

Darien

Fair

Leisure Family

4/10

Poor

23 Aug 2024

Laura

I recently stayed at your property and while I found the service and amenities to be excellent, I was disappointed with the condition of the rooms. Unfortunately, they did not meet my expectations and felt more aligned with a cheap motel rather than the quality I anticipated from your establishment. I believe a makeover is necessary to enhance the overall atmosphere and comfort of the accommodations.

Leisure Self

8/10

Excellent

18 Aug 2024

Amanda

Comfy and spacious

The room was comfy and spacious. The staff were super nice and friendly. We could have used more towels and the room could have been a tad cleaner. All in all a good trip.

Friends_and_family Family