Name: Home 1 Suites Extended Stay -Kissimmee
Address: 4156 W Vine St, Kissimmee, FL, Kissimmee, 34741, US

6/10

Pleasant

03 Aug 2026

Leslie

not enough pillows

2/10

Poor

28 Jul 2026

acoleya

Do not book this hotel. It is fraud. It does not look like nothing like the pictures and you will not get a refund. This hotel is fried do not book.

10/10

Exceptional

19 Jul 2026

Carlos

Very nice

Self

2/10

Poor

19 Jul 2026

Nirma

When I first stayed there it was very nice and clean now they rent out and the place looks trashy and ghetto no curtain only blinds and little peep holes on the blinds I found paper and stick floor from previous person there no hangers no blow dryer

Partner

6/10

Pleasant

13 Jul 2026

Dinah

The property definitely needs sprayed of furniture. Bathroom had mold around the grout. Iron was rusty and brunt could not use. Pictures online are very deceiving.

Family

8/10

Excellent

13 Jul 2026

Jessica

This is my second time staying here. The room is always clean, beds are comfortable, staff is kind and friendly, and the area is quiet. Plenty of parking. The room has a decent size microwave and a good size fridge/freezer. My only issue this time was that the fridge didn’t stay very cold even after I adjusted the temperature. Also the ac. The room wasn’t hot so the ac was working it just wasn’t blowing as cold as it should. I was still very comfortable. In fairness it was pretty hot out the 2 days I was there. Overall I enjoyed my stay. Will definitely use this location again.

Self

2/10

Poor

05 Jul 2026

Luis

Room and ktchen no clean

Self

4/10

Poor

05 Jul 2026

Kristen

Check in easy and very nice attendant! Saw German cocktoach in bathroom at n right one lamp didn't work and remote volume didnt work

Partner

6/10

Pleasant

01 Jul 2026

Karen

Room 315 was clean but not well maintained. Massive hard water calcium deposits over sink faucet and showerhead. The countertop in the kitchenette was badly damaged. The window blinds were broken. The pavement in the parking lot was severely cracked and there were multiple potholes.

Friends_and_family Family

4/10

Poor

29 Jun 2026

Karen

The room was clean but not well maintained. Heavy calcium deposits on faucet and shower fixtures, broken window blinds, kitchenette counters broken, cabinet doors were crooked. Location near a private jet airport so small private jet planes flew over often. Pool was good temperature but needs skimming.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Brianna

Very satisfied and I hope to come back

Partner

10/10

Exceptional

23 Jun 2026

Maria

Clean room, availability, pool and convenient location

Self

10/10

Exceptional

21 Jun 2026

Zuheily

Good

Partner

2/10

Poor

18 Jun 2026

Fernando

Don't even think to stay here

Self

2/10

Poor

18 Jun 2026

Ankit K.

Dirty room, roaches and bugs under the bed and on the walls. Toilet was filthy. Didn’t stay more than 30 seconds and property refused to refund me. Pictures are misleading, I’d rather sleep in a public bathroom and that would be a 5 star hotel compared to this place. Absolutely disgusting.

Business

2/10

Poor

14 Jun 2026

Ivelisse

Me lleve mala experiencia no tiene empatía ni respeto al customer no lo recomiendo

8/10

Excellent

12 Jun 2026

Tara

It was a good price and location had restaurants and not in the middle of Orlando traffic. Only thing you will miss it. My GPS confused me so much, but I eventually found it. I also had a room that was apparently near one of the outside lights, so it was too much light coming through my blinds but wasn't too bad. It was worth what I paid. Oh yeah, I liked the nice size refrigerator, no stove, but microwave.

Self

2/10

Poor

08 Jun 2026

Ivelisse

La verdad única persona muy amable es Gabi el resto una falta de respeto y empatía

Partner

2/10

Poor

05 Jun 2026

Ivelisse

To Whom It May Concern:
I am writing to file a formal complaint regarding the treatment I have received as a resident of this hotel.
I have been living at this property for approximately one year, and I recently received a 48-hour notice to vacate my room. I am concerned that this decision is not being applied fairly or consistently.
I have observed situations where family members of the management team, or individuals connected to the administration, appear to receive preferential treatment compared to other residents. Therefore, I request a review of my case and a written explanation regarding the specific reason for any action taken against me, as well as the policy I have allegedly violated.
I also request an investigation into whether hotel rules are being applied consistently to all residents, without favoritism or unequal treatment.
Thank you for your attention to this matter; I look forward to receiving a written response.

8/10

Excellent

02 Jun 2026

Traci

Smelled like damp water, bottom of counter was slightly damaged.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Allen

👍

Pet

2/10

Poor

29 May 2026

Jennifer

It would have been okay if the fridge worked there was a gym like stated on the website have everything in your room you're supposed to have

2/10

Poor

21 May 2026

Jeffrey Paul

This place is very very run down. Our first room was full of bugs so we were moved to a different room that was not much better. I would never stay here Gin and

2/10

Poor

15 May 2026

Casandra

It doesn’t look nothing like the pictures

Family_with_children

2/10

Poor

15 May 2026

Anuj

Did not feel like safe place. Run down rooms. Dirty bathroom.

2/10

Poor

10 May 2026

Audrey

Abandoned and hanging by a thread would be a great name, asked Expedia to please help me with giving me my money back to change hotels but said no. Nothing is as it says on listing. Bed was horrible hard and could see the springs throw the top. No light shades or plug covers. Everything had rust on it and the fake leather was peeling off everywhere. This is not a romantic get away like advertising said this is a ran down. Our tv remote wasn’t even for our room and was taped together. Just horrible horrible!!

Partner

8/10

Excellent

08 May 2026

Perry

The customer service was great

6/10

Pleasant

04 May 2026

Shianne

The room was clean minus some broken blinds and what looked like someone kicked the cabinet to shut it. The property is older could use some curb appeal, we didn't connect to the wifi.. Parking was free... Beds were hard and not enough pillows. Good enough for what we needed staff was very helpful

Partner

2/10

Poor

03 May 2026

Terrence

Room had a smell I killed 3 roach before I checked out didn’t stay my full stay

Self

6/10

Pleasant

03 May 2026

markita

Thanks

Family

10/10

Exceptional

02 May 2026

Shannon

Good and clean

Partner

10/10

Exceptional

02 May 2026

Charli

Clean rooms

Partner

6/10

Pleasant

02 May 2026

Shelley

We booked two rooms. They were clean but very basic. One room however had a marjiuana stench, no blow dryer, lights by the bed did not work and the electrical outlets were half out of the wall and taped with black tape. The outlet did not work. We will not be staying here in the future.

Family

2/10

Poor

27 Apr 2026

Luis A

Dirty room, bathroom out date and broken, bed was not organized I stay one night and check out next morning. The room picture they show when you book is false advertise stay away from here. A lot of noise and really bad shape surrounding if by error you want to cancel they stay with your payment, no refund at all, very disappointed.

Self

2/10

Poor

26 Apr 2026

Katherine

Disgusting, roaches all over not clean is hair in the bed blanket are disgusting, the shower was dirty..
Everything it was so bad ,..
Bad please stay away.

Friends_and_family Friends

2/10

Poor

26 Apr 2026

Amy

I was killing roaches all night. The floor was filthy dirty the bathrooms look like they haven’t been cleaned. The staff was not accommodating at all. The furniture in the room was falling apart door was all banged up. pictures are very misleading.

Friends_and_family Family

2/10

Poor

25 Apr 2026

Alexis

They had bugs in the room the walls looked dirty the hair dyer didn’t work. The fire alarm didn’t have a flash, i had little bites on my back, they only had 1 towel for us and when we asked for another one she said”we don’t have any right now but we will bring u some when we do” her husband banged on the door so loud it startled us in our sleep. He wanted to give us towels, but why so loud?

Partner

10/10

Exceptional

21 Apr 2026

Aldemaro

I was there for 2 days was amazing

Self

10/10

Exceptional

14 Apr 2026

Illari

Loved it

Partner

2/10

Poor

14 Apr 2026

Tara Lynn

The room(s) are filthy and completely unacceptable! My daughter and I didn’t check in until 3:30am due to a delayed flight. Check in was done through a window from outside. While walking through the outdoor corridors to get to our room, there were people hanging out outside, smoking. I was extremely disappointed with the cleanliness of the room but at that hour and traveling all day, we had no other place to go. My daughter used the bathroom and the toilet wouldn’t flush. There was mold in the bathroom and no proper ventilation. The cabinets, countertops, blinds, and floor were dirty with stains and literally dirt. There were bugs in the room! Despite only being there for a few hours (we checked out by 11am that same morning), my daughter ended up with bug bites on her ankles! There was about a 1-2” gap under the door that I could see the outside, which could allow any number of bugs, or snakes even, to get into our room! The website advertised a kitchenette but there was nothing more than a fridge and microwave along with empty cabinets, no utensils or dishes of any sort. There was a metal bar for clothes but no hangers provided. I spoke with the front desk and they gave me a key to a different room to move into which was equally as filthy so I asked if I could be refunded and they refused. I contacted Expedia who advised me to check out & they’d reimburse me but after I booked a new resort, they refused as well. Shameful on both the hotel & Expedia’s part!!

Family_with_children

6/10

Pleasant

11 Apr 2026

Tara

The staff were amazing, and the property was quiet while we were there. The only issues I had were 1, there are NO places to just walk and get food. And the reason that is an issue is reason number 2, the traffic!!! Oh my goodness it is a nightmare! The location of the hotel is not on a corner; so no help from a traffic light. If you are traveling east, you will need to pass the hotel, try to find a place to turn around and go back. Otherwise you will have to try to cross three lanes of nonstop traffic to get into their driveway area.

Partner

2/10

Poor

11 Apr 2026

Timothy

I had stayed at another Hotel 1 Suites in GA just a few weeks ago and it was very nice, so I decided to choose this one when my wife and I needed a room for a night in Kissimmee. Other than the ac working and the shower being warm, the hotel and room were a dump. Bugs went scurrying under the furniture when we entered to room and turned on the lights. The bathroom was falling apart, the bed sounded like it might break if you so much as turned in bed and the desk and chair in the room looked like it had been picked out of a trash heap.Nothing in the room had been repaired or updated since the hotel was built last century, and what would have been the breakfast area was closed and full of boxes and broken furniture instead. Staff was ok, but it is clear the owners are just out to make money and don’t care about what kind out experience the guests have. Stay clear of this place!

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Sheyanndra

Wasn't too bad for the price. Our lights wasn't working in the main part of the room but, it wasn't too much of an issue. The beds were nice and comfy though! Wouldn't mind staying here again.

Friends_and_family Friends

6/10

Pleasant

09 Apr 2026

Timberly

First room we had there was hair the bathtub and the toilet broke the first night. The shower made a horrible sound when turned on and the water pressure was very low.

Family

4/10

Poor

09 Apr 2026

Kyemona

I booked a handicap accessible room, I believe even with bars attached to the hotel bathroom it still need a tub bench or all should be rolling in showers. And there should never be repaired/glued to the wall.
Pool was nasty green and full of leaves and bugs, & simulator never cleaned

Friends_and_family Family

2/10

Poor

06 Apr 2026

Arlene

you have roaches the unit was dirty went to office 3 times for towels the condishion wes nasty

Family

10/10

Exceptional

05 Apr 2026

Tony

Yes

6/10

Pleasant

05 Apr 2026

Richard

This property needs some work. For the price of a one night stay it's an ok choice.

Partner

4/10

Poor

04 Apr 2026

Cade

Bathroom and sink were horrible smell some mold build up. Visible pet feces stains in my room. Spent hours of my own time trying to clean them to realize the smell was the plumbing etc. no bathroom fan: good value nice pool, crowd was decent but a moldy stained room can’t be acceptable

6/10

Pleasant

30 Mar 2026

William

The room was not equipped w/ any utensils or dishes at all. The saving grace that made the stay somewhat decent were the front end people running the show. Besides that the property is in rough shape and the room had holes on the walls, cracking on the furniture, and they even left me a half used bottle of shampoo. The ice machine on the floor we stayed at did not work, let alone the ice bucket had no plastic liner available and to top it off, there was mold growing in there. This property has a lot of potential and is safe and quiet at night.

Partner

10/10

Exceptional

28 Mar 2026

Leah

All worked.

Family

8/10

Excellent

28 Mar 2026

Charles

everything is great except for the toilet that seems to have a problem...keep it running.

Pet

6/10

Pleasant

26 Mar 2026

michelle

At first there were 2 German cockroaches i went and got a can of raid and sprayed the entire can everywhere then the stay was fine

Self

2/10

Poor

25 Mar 2026

Jose

This was a horrible place to stay during my work business trip. The room has a really bad odor that smells terrible.. there was cockroaches, The blankets and beds was dirty stains and really bad odor that comes off of it. the sink inside the rental was extremely dirty where I didn’t even feel comfortable to brush my teeth or shower. This just was a terrible experience for me and I would not recommend anyone to stay here. They false advertise it, the pictures listed look way better then when you arrive

Business

2/10

Poor

25 Mar 2026

Diego

To say that the conditions were bad is being nice.
Please avoid stay at this location unless you like: bent beds, torn and stained curtains, broken and bent lampshades, ripped shower curtains, cracked shower/bathroom walls, old and ruined furniture... the list goes on.

The staff is nice enough, but a terrible location overall.

Partner

10/10

Exceptional

24 Mar 2026

MICHAEL

All was good

10/10

Exceptional

22 Mar 2026

Andrés

Clean room | Staff | Outdoor pool | Wi-Fi

10/10

Exceptional

22 Mar 2026

Lynee

Not bad .. customer service awesome Yasmine is great

6/10

Pleasant

22 Mar 2026

Christopher

Good enough

Friends

2/10

Poor

21 Mar 2026

Patrina

I did not even see a pool. I refused to sleep there and I had to pay for another hotel after they did not submit a refund. I saw people outside doing illegal things and the place is very unclean and disgusting. The pictures that Expedia have are NOT the actual facility. I could not stay there. I feared for my life.

Friends

8/10

Excellent

17 Mar 2026

Brandon

Was decent enough for the 3 day stay. And the staff was available at all hours.

Self

4/10

Poor

17 Mar 2026

Emma

The room was dated and moist, but very affordable

Partner

6/10

Pleasant

15 Mar 2026

Steve

The Good: Staff was very friendly and pretty helpful...plenty of parking and property is very well lit at night...room was large and had a couch and fridge and microwave and cabinets for food/supplies... lota of countertop space ..bed was large, clean and comfortable...shower had awesome water pressure and plenty of hot water...plenty of ice and easy to get...pool area was nice with plenty of seats and loungers...water wasn't cold but wasn't super warm...bakery right in front... restaurants and grocery within walking distance...Walmart close by.
tons of restaurants close by...

The Marginal: pillows and towels were sparce and hard to get more...furnishings and lighting in the room were worn...bathroom was clean but well-worn...no curtains over the window...just large white blinds...so room was lit all night ...AC cooled well but was loud...common areas need thorough cleaning...as does pool and pool deck...location is hard to get to...left turn across 3 lanes of traffic with no light...

Overall, for $60 a night it is acceptable...some good things and some things that left us frustrated...we stayed 2 nights as per our plan... but would have gone somewhere else if we were staying longer...

Partner

6/10

Pleasant

15 Mar 2026

Brittany

The room did not look like the pictures, there was water damage to the furniture, the shower was cracking and looked dirty. The lamp shades all had something all over them. The hair dryer didn't work.

Family

10/10

Exceptional

15 Mar 2026

Vincent

Good service

10/10

Exceptional

15 Mar 2026

Teri-Anne

Room was clean until it wasn't ! There were roaches!

Friends_and_family Family

4/10

Poor

14 Mar 2026

RACHAEL

This place was terrible the room was awful, broken blinds, hair on the floor, broken furniture, bathroom sink clogged, loud music playing. The whole place looks like an abandoned building. The housekeeping staff looked over worked and tired. They really need to do some serious work on this place!!

Self

2/10

Poor

11 Mar 2026

Lisandra

The worst disappointment of my life. The dirtiest room I've ever seen in my life, lack of maintenance, cleaning, bad smell. Bad place. I can't say that my opinion is the best because I booked all rooms and none of the three were the same. And all very bad. And very deteriorated

Friends

6/10

Pleasant

09 Mar 2026

Michael

The first room I was in had packing tape golding the door lock on, the remote didnt work and no mocrowave. I jave a specsil diest and cannot eat out. I was switched to a room on the third floor. Im disabled but they did have an elevator that smelled like urine and i would have to go down three dlights of stairs of there was an emergency. My neighbors had the tv on full blast at 12:30 am, the AC only had 2 setrings. Freezing and sweating. Room was clean nice fridge but overall, I would not stay there again.

Business

2/10

Poor

06 Mar 2026

Sarah

I would never stay at this property. I felt so unsafe and dirty I lost out on all the money I spent and stayed at a different resort. The area immediately around felt unsafe. Was a hotel people live in. Property grounds were incredibly dirty. Front staff was short and rude. Please don’t stay here.

Family

10/10

Exceptional

06 Mar 2026

William

Nw

4/10

Poor

05 Mar 2026

Christian

The room had roaches.
It was dirty, hair in tub
Gum and toothpaste stains on the sink.
Dirty mattress.
No housekeeping.
Dirty laundry room and ice machines.
Little to no towels in room.
The countertops had stains
Bunch of bums outside and weed smokers

Family

2/10

Poor

04 Mar 2026

Gretter

Bad

Family

10/10

Exceptional

04 Mar 2026

William

Na

4/10

Poor

03 Mar 2026

Amarillis

Staff was great. Room was giving cheap no toiletry very basic. Shower stopped up. Could have been cleaner.

Family

6/10

Pleasant

02 Mar 2026

Robin

No maid service the three days we were there. Bathroom not very clean.

Partner

10/10

Exceptional

01 Mar 2026

Bonnie

Staff was courteous and very helpful.

Partner

6/10

Pleasant

01 Mar 2026

Rosa

The room had been rennovated and looked different from the pictures on Expedia. It had new flooring, was clean, and smelled good. The bedding was comfy. A downside is that the sink in our kitchenette emptied directly onto the floor. That wasnt so pleasant.

Partner

10/10

Exceptional

01 Mar 2026

Sandra

Everything

6/10

Pleasant

28 Feb 2026

VENKATA

Room didn’t get locked

Family_with_children

4/10

Poor

27 Feb 2026

Elizabeth

The staff was great accommodating us. Cleanness is a concern, first room had a cigarette smell. Second room we found a little roach wandering on top of the desk, the tub will clog a little bit. We had book for two nights but only stayed one.

Family

6/10

Pleasant

26 Feb 2026

Naveen

Room was in decent conditions and the staff were really helpful. Only thing I would like to see improved is the Water quality, water smells bad

Family_with_children

2/10

Poor

26 Feb 2026

Jessica

Microwave didn’t work, smelled like urine, roaches, odor filled comforters, dirty toilets.

Family

6/10

Pleasant

25 Feb 2026

Gloria

My friend's bed had dirty stains on the sheets and bedding, i informed staff and they made up the beds the next day, but they did not change the sheets or bedding. The same stains were in the same exact places! My friend ended up sleeping on top of her bedding with her clothes on the whole stay because she was grossed out! The lamps were super grossly dirty and rusted, i was afraid to touch them because of the rust on them. Those should be changed out immediately for appearance sake. The tub had mold stains all around the edges along side the wall. I had to put a long piece of paper behind the blinds against the window because the blinds had pieces broken off at the ends, and you could clearly see into our room from outside. The location of hotel is great! It is close to everything, lots to do in the area, but i would not stay there ever again! Staff member Steph who checked us in, was very friendly and helpful with information. Good customer service, but the male staff member at night, was not friendly at all!!

Friends

2/10

Poor

25 Feb 2026

vikalp

very bad experience unfortunately I had no choice to change hotel because at last minute hotel rates was very high.

Friends_and_family Family

2/10

Poor

25 Feb 2026

Christopher Edmund

The rooms are very old. Bathroom rusted. Blinds on window broken.

Partner

2/10

Poor

24 Feb 2026

Randall Todd

Gross hotel, cockroaches, broken bed, stuff water damaged, no smoke detector, bathroom door not closing, and I can keep going but I’ll leave it at that.

Partner

2/10

Poor

24 Feb 2026

Matthew

Brooken bed frame, broken refrigerator, dirty, mold, and never got a call from the manager like they said they would.

2/10

Poor

23 Feb 2026

Sherieka

Rooms are not how they look in person, we had roaches in our room. Sink was rusted on the bathroom

2/10

Poor

22 Feb 2026

Tammie Princess

Romm was found as a rag bag. Mold mildewed toilets sinks bathtub. Ripped blinds, visible to walkers by, door was bashed in attempt by homeless man at 3 am, no signal on TV, AC disconnected broken room 99 degrees humid Florida heat . Asked for a different room. Same thing ,no TV. Lobby attended upset I wouldn't go without a TV till morning when maintenance comes in. 3rd room with black mold and mildew in tub , fecal matter on every light switch, rusted light fixtures . Smell of mold. Ripped shades. Two towels for 5 nights, no housekeeping, no room phone. Dozens of homeless cats crying for.food and water Staff Rummaging through suitcases while at Disneyworld.

Self

4/10

Poor

21 Feb 2026

john

Room not up to standards. Bathroom fixtures. Dirty covered in filth. The whole room is worn out. Needs to be painted. Fix holes in shower wall. The spray head for shower is worn out and has corrosion on the fixture. Had plenty of hot water

8/10

Excellent

20 Feb 2026

Erika

This was a good value for the money. Room was clean and the lobby was clean, smelled good, and was styled nicely. The room had a microwave and fridge.

Partner

8/10

Excellent

19 Feb 2026

Grisel

The room was clean, but the knob of the shower was broken

8/10

Excellent

19 Feb 2026

Penny

Clean rooms. Super comfortable beds!!!
Only negative, asked for an extra pillow, never got it.

Family