Radisson Hotel Orlando Lake Buena Vista South

United States , Orlando Area - Florida - FL
KISSIMMEE, 5150 West US Hwy 192
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100 reviews shown

10/10

Exceptional

29 Jun 2026

Cornelia

Great

10/10

Exceptional

29 Jun 2026

zina

Everything was awesome from check in with daisy ( never let this lady leave) to check out with daisy will be back

Partner

10/10

Exceptional

24 Jun 2026

Lenorris

This is my second time staying there and it was great I come back

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Ashley

The staff were so friendly

10/10

Exceptional

22 Jun 2026

Edward

We live this hotel every-time we go to the orlando area it is close to everything

Family_with_children

4/10

Poor

22 Jun 2026

Lourdes

Check in staff was far from personable. The breakfast food was barely much, let a long no one around to help when things ran out. While the pool opens at 6am, the lazy river and slide doesn't till 11am, EVERY DAY. Hallway rugs and overall inside of the hotel needs a makeover. Honestly, best thing about our stay was that the room was super cold.

Family_with_children

10/10

Exceptional

21 Jun 2026

GREDCHET

It a clean hotel that the only hotel I go an keep continue thanks

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Jose

Nunca tuvimos agua fria en la ducha. Siempre salia hirviendo. Imposible bañarse

Partner

10/10

Exceptional

14 Jun 2026

Raymar

El hotel es excelente lo recomiendo y limpio y tiene una pcina grande para los noños y adulto

Family_with_children

10/10

Exceptional

14 Jun 2026

Jennifer

Love this hotel, it’s our go to for all of our Orlando trips!

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Jose

Todo bien me gusta

Family_with_children

8/10

Excellent

07 Jun 2026

Raquel

The hotel room was large, very clean, and quiet, the only complaint I have is they don’t have streaming apps, I love to relax at the end of a busy day with Netflix, Hulu etc. I was very surprise, no streaming apps!!!

Partner

10/10

Exceptional

07 Jun 2026

Brandon

Good breakfast. Good room.pool is nice for a swim. But couldn't find no one for pool chair for my handicapped wife to get in the pool. Need pool staff to check on customer and see if we need anything

Partner

10/10

Exceptional

06 Jun 2026

Brandon

Great staff. Property was clean and well maintain. Didn't know about them changing red lion to radisson

Partner

10/10

Exceptional

31 May 2026

Reynaldo j

Exelente servicio

Partner

8/10

Excellent

30 May 2026

Nicole

No one monitored the main pool. Only the last river was monitored by any lifeguards. There were anywhere from 5 to 10 kids jumping into the pool over our heads or continually jumping in besides us. There were not enough umbrellas for all the tables and it was extremely hot with the sun beaming us in over 90 degree weather.

Partner

10/10

Exceptional

29 May 2026

sharon

Every thing was good except the tv on the wall don’t have many channels to choose watch from . And they need to have thick cover on the bed and also the small refrigerator doesn’t work well at all . It’s a nice hotel to go and get away they need to really fix the small things if they do that would awesome place at .

Partner

10/10

Exceptional

29 May 2026

Edna

They really should replace the carpets and furniture in the lobby.

Family_with_children

8/10

Excellent

27 May 2026

Jim

My only complaint was the fact that the lazy river didn't have any floating tubes. You pretty much had to buy your own and bring it..

10/10

Exceptional

27 May 2026

Melinda

Loved the pillows!! The pool and lazy river were nice too!

Partner

8/10

Excellent

27 May 2026

Arletty

Room was very clean and staff was friendly! The only issue was at the pool area other guests playing very loud music other than that it was a great value.

Family_with_children

10/10

Exceptional

26 May 2026

Edwin

Self

8/10

Excellent

25 May 2026

Diana

Me gustó la estancia en el hotel

Family_with_children

10/10

Exceptional

25 May 2026

angela

Clean room, amazing staff, awesome breakfast with all the trims!!! Hot tub was great but the lazy river was the best!

Only suggestion, check dates of when the children have tournaments! It was absolutely crazy after their tournament to get into the pool, Hot Tub or lazy River!

Partner

10/10

Exceptional

25 May 2026

Pablo

Water fountain maintains and filters replacements

Family_with_children

6/10

Pleasant

25 May 2026

Sheilla

Estuve bien pero le hace falta un poco de remodelación

Family_with_children

10/10

Exceptional

25 May 2026

Reynaldo j

Todo bien

Partner

8/10

Excellent

25 May 2026

Cecilia

The hotel itself was nice. Very clean. The room was clean. The only issue w/ our room was the tub. The water didn’t drain. I called front desk, maintenance came & fixed it. No issues going forward. What I had a problem with is the hotel doesn’t regulate who comes & goes. There were ppl in the pool that weren’t staying at the hotel. Too many loud & rowdy kids at the pool. Kicking soccer ball. Parents didn’t mind their kids. I wish the hotel staff regulated that better. Other than that, ut was cool.

Family_with_children

8/10

Excellent

24 May 2026

EDUART

Good property, friendly staff

Family_with_children

10/10

Exceptional

24 May 2026

Sonia

Fue al bar el oasis dentro del hotel ordeno un trago y una cerveza cuando voy a pagar me encuentro con la sorpresa que imponen un 18 % obligatorio de tips y creo que no es justo para el cliente, le pido el recibo y no sale detallado lo comprado solo el monto deberían trabajar con el TIPS obligatorio.
De lo demás quedamos encatado ,picina, hotel, personal si lo recomiendo..

Family_with_children

2/10

Poor

12 May 2026

Michelle

The new staff completely ruined our experience not to mention the hidden fee that I had never paid before.

8/10

Excellent

09 May 2026

Luis

I would keep staying again a week

10/10

Exceptional

02 May 2026

waldemar

Súper bueno y está cerca de todos y restaurantes y el área muy segura siempre que bajo de Jacksonville Florida me hospedo aquí

Friends_and_family Family

6/10

Pleasant

01 May 2026

joshua

The staff was great. The room was very clean with comfortable beds and pillows. However there was no vanity or shelf’s in bathroom. There was no room for toiletries or towels. Towels were stored in a cabinet outside of bathroom. The breakfast buffet was cold and bland at best. Reds more seating options at lazy river area and pool bar charges automatic 18% gratuity for every debit.so if you go leave the tab open till done

Family_with_children

8/10

Excellent

30 Apr 2026

Andrea

Love love love this place. I come every year.
Although, name changed to Radisson. No actual changes to hotel.
The only downside , the bartender in oasis’s she’s not welcoming AT ALL, and very dismissive/rude. What’s worse; the gratuity is included with the bill, so she does not care. She was here last year with several complaints from other customers. Not sure how she is still employed here, honestly. Other than that, it’s an amazing place. Front desk staff are friendly. Also, beware of the nuisance of park staff trying to convience to join a seminar every 3 seconds. Will come here again

10/10

Exceptional

28 Apr 2026

Katia

Clean room and excellent staff. Breakfast is amazing but It needs to be actualize the breakfast hours in the website says until 11am and it is until 10am. First day we got there after 10am and it was closed, for that we didn't get to have breakfast which it was included. That's the only constructive criticism.

Family_with_children

8/10

Excellent

28 Apr 2026

MYRIAM

Overall rating is very good.

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

David

The room was clean, staff were kind, pools were nice, barely any leaves in the lazy river and main pool. However; the toilet wouldn’t flush right. The room wasn’t properly styled for its size, weird layout. Seems very outdated. Food was alright for its price. Alcoholic drinks weren’t insanely good, but not bad. All in all decent for the price, very good location, very small adjustments in my opinion.

Partner

10/10

Exceptional

25 Apr 2026

Rhonda

A good nights sleep!

2/10

Poor

21 Apr 2026

Edward

False advertising. As a family with children, including breakfast is important. Yet they only gave us two coupons for two breakfasts - not for the family. Also we had to argue about it being advertised with breakfast. Terrible customer service.

Family_with_children

10/10

Exceptional

19 Apr 2026

Penny

The staff is always pleasant and helpful. Always very clean. Bars food was really good. I have stayed their several times. But recently I have had to look for other place, because alittle out of my price range.

Family

10/10

Exceptional

19 Apr 2026

natalie

Great Staff! Great location to Disney.

Self

8/10

Excellent

13 Apr 2026

Michael Anthony

The rooms and the property are very clean and well maintained. We felt that the service staff (bar and restaurant) were completely untrained and therefore we
ate and found cheaper beer off property.

The front end staff and housekeeping staff were terrific.

Breakfast buffet not worth $15

Partner

8/10

Excellent

10 Apr 2026

Jose

10/10

Exceptional

10 Apr 2026

Alejandra

Clean room, breakfast regular, but the rest of things good

8/10

Excellent

08 Apr 2026

Jose

All good

10/10

Exceptional

07 Apr 2026

waldemar

Good

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

waldemar

Good

Friends_and_family Family

2/10

Poor

07 Apr 2026

Charles

Arrived at Hotel at 9:30 pm after paying in full for 2 reserved rooms to be told I’m sorry we gave your rooms away, I said how they are paid for the young girl behind the desk says if it makes you feel better I have to tell 14 more guests the same thing, no it doesn’t make me feel better. I always promoted Radisson Hotels never again. To top it off they do this a lot with over booking because a woman was hanging out in the lobby as we headed back to our van she says I couldn’t help but overhear, these are some other hotels you can try. Beautiful property but beauty as they say is only skin deep when you don’t care about your customers.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Joshua

Great stay, friendly staff. The only strange thing was there was no dresser in the room.

Family_with_children

8/10

Excellent

04 Apr 2026

Joshua

Everything was good except they charged 826 for the room then after check out they charged me 93 dollars and the bar you have to watch your receipts we were giving the bartenders tips then looked at the receipt and they already charge 18% gradituity automatically for over priced drinks and they don't do very well with managing people throughout the place kids were running late at night and a while soccer team was having a family reunion in the laundry room right across our room till 1:30am. But the previous years we went it was great all the way around

Family_with_children

4/10

Poor

04 Apr 2026

Brooke

There was always crowds of people in the hallways yelling and running. You could hear everything through the door. This kept us and our babies up at night. The rooms were a little out dated. And the location was over populated. Took 30 mins to go 5 mins down the road.

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Jared

Our room was clean. Staff was really friendly and helpful. Hotel location was near everything.

Partner

10/10

Exceptional

30 Mar 2026

Jonathan

You can't beat this place for the price.
They are always friendly and accommodating.
The pool is great.

Family_with_children

8/10

Excellent

29 Mar 2026

Karl

Check in was excellent, kudos to Iris, she was fantastic. The room was large and comfy, but there were no drawers to put our clothes and a very small closet that an ironing board and iron took p most of the space also the in room sae did not work, but temperature was great. One housekeeping note is that we did not get an wash cloths on the third night. But all and all it was a greatotel and will stay there again

Partner

8/10

Excellent

29 Mar 2026

Mauricio

Family_with_children

2/10

Poor

28 Mar 2026

Lucas

N/A

10/10

Exceptional

28 Mar 2026

Toni

Unfortunately I didn't take advantage of the hot tub. There were kids in there. But the lazy river pool looked amazing. The whole property inside and out looked great so take pride in that. The staff were pleasant. I didn't know there was breakfast so I can't review that but the rooms were nice..beds were compfy..NOT a smell of cigarettes or marijuana anywhere..Big Plus .

Pet

6/10

Pleasant

27 Mar 2026

timothy

Powdered eggs bacon tasted like plastic and the sausage was dry and cold

4/10

Poor

26 Mar 2026

Katherine

There is no way that this is a 3.5 star property. Mold and mildew in room, dirty carpets, a/c control pad didn’t work, rusted and filthy lampshades, mold in bathroom. Noisy neighbors partying. Cannot recommend. I’m astounded that it has 5 star reviews. I’d love to know what building and room they were in, certainly wasn’t the same as ours.

Partner

10/10

Exceptional

24 Mar 2026

Michael

Great location

10/10

Exceptional

23 Mar 2026

Angelica

Staff was super friendly and helpful

10/10

Exceptional

23 Mar 2026

Rudy

Clean nice staff pool was well maintained gym was in decent shape

8/10

Excellent

23 Mar 2026

Jose Guillerme

Hotel bem
Localizado, equipe super educada e eficiente, o quarto tem tamanho excelente e tudo muito bom…. A unica coisa que tem que ser retirada e trocada sao os tapetes, pois apesar de estar limpo os quartos e hotel, o cheiro dos quartos nao estao bom…. Recomento o hotel, mas esse detalhe ira me fazer esperar para poder ficar la novamente, se arrumarem isso me avise pois irei voltar mais vezes!!

Family_with_children

8/10

Excellent

23 Mar 2026

Paula

Poolside Bar and Restaurant’s Service and Ambiance was excellent.

10/10

Exceptional

23 Mar 2026

Henry

Room was clean.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Alyssa

Only downside was the internet was having issues throughout the hotel but they did have people working on it. Overall loved the stay! Great location and very nice staff

Family_with_children

10/10

Exceptional

22 Mar 2026

Diana

I didn’t use the pool, but from the outside it looks pretty good

Self

2/10

Poor

22 Mar 2026

Tametria

The rooms were good and clean we couldn’t enjoy the pool it was too cold even the lazy river was cold

Family_with_children

4/10

Poor

21 Mar 2026

Jorge

My stay at this hotel was unfortunately very disappointing and far below expectations. The property is in clear need of major updates and renovations. The carpets throughout the hotel looked old and poorly maintained, with visible food stains that gave an overall impression of neglect and lack of proper cleanliness.

The room itself was equally outdated and in need of significant improvement. From the worn furnishings to the general condition, it did not provide the level of comfort or quality one would expect.

One of the most concerning aspects of my stay was the breakfast. The food quality was extremely poor. The sausage was overcooked and unappetizing. I experienced food poisoning symptoms, which made the situation even worse. I would strongly recommend skipping the hotel breakfast altogether. There is an IHOP across the street, which would be a much safer and more enjoyable option.

Overall, this hotel has potential due to its location, but it urgently needs upgrades, better maintenance, and a serious improvement in food quality and safety standards. Until those issues are addressed, I would not recommend staying here.

Family_with_children

10/10

Exceptional

21 Mar 2026

Lexie

The rooms were clean and fit all of our needs. Beds were comfy. Pool and hot tub were a hit for the kids. We ordered from the restaurant for dinner and had an awesome easy pick up which was beyond helpful after a long day out. For the price and location you cannot beat it. We will definitely be back and would recommend!

Family_with_children

10/10

Exceptional

21 Mar 2026

Sean

We stay at the Radisson previously the Red Lion regularly. Staff are great, facility is in great shape! A+

6/10

Pleasant

21 Mar 2026

Jennifer

Ok but not great. Dirty hallways and carpet. Room was ok though.

Partner

6/10

Pleasant

19 Mar 2026

Kelly

Not a lot of seating around the pool and kids were not monitored. Cannot sit around the lazy river. Staff was very friendly - front desk and bar.

8/10

Excellent

18 Mar 2026

Amy

The pool was not accessible while we were there due to weather. I felt like the lifeguards would not allow the pools to be open during the light rain without it lightning.

Family_with_children

10/10

Exceptional

17 Mar 2026

Michael

Nice comfortable hotel , good staff .

Self

10/10

Exceptional

17 Mar 2026

SHERRY

Great location. Nice staff. The hairdryer in my room was broken and when I reported it to the front desk at checkout I was offered a late checkout and they would send up a hairdryer immediately. That was kind of them.

Family

8/10

Excellent

16 Mar 2026

Wesley

Vacuum the halls more often

8/10

Excellent

13 Mar 2026

Melissa

Room was clean and everyone was very nice.

2/10

Poor

06 Mar 2026

Perlika

Not good, not radisson

10/10

Exceptional

28 Feb 2026

yesenia

Great

Family

10/10

Exceptional

28 Feb 2026

yesenia

It was great stay

Friends

10/10

Exceptional

28 Feb 2026

Karen

I loved the space of the rooms, pool area and central location

Partner

2/10

Poor

27 Feb 2026

Brandon

The hotel swapped from Red Lion to Radisson on our day of travel. The check-in process was incredibly frustrating - it took over an hour to get checked in. The line was out the door from 4:00 until we returned from our event just before midnight. They did a TERRIBLE job by not communicating anything to the guests and just expected everyone to understand without so much as an explanation. The hotel is great - we've stayed there 5 times already in the past 3 months, but this stay was terrible and I've considered not coming back because of how un-empathetic the staff and managers were.

Partner

6/10

Pleasant

24 Feb 2026

Derek

Counter next to the bed had a lot of white stuff on it. No idea what.
Thermostat had orange finger prints on it.

Obviously wasn’t clean.

10/10

Exceptional

23 Feb 2026

Sharecio

Yes the room was so nice and the bed was so needed.

6/10

Pleasant

21 Feb 2026

MICHELLE

Clean, but the overall experience experience sub par

10/10

Exceptional

21 Feb 2026

venny

great

2/10

Poor

20 Feb 2026

Werner A

Well, the entire check-in was a disaster. While mine took only 7 hours, in the evening there was still a long line of guests, some of them families with small children, waiting to get a room they had ordered and paid for. I do not blame the staff, who did their best to mitigate the situation. But whoever managed the transition from Red Lion to Radisson should look for a simpler occupation. That there was not even a backup registration procedure was appalling. And nobody in the local staff had the common sense or initiative to check folks in manually and give them a room. Everything could have been solved quickly this way. Take a picture of credit card and ID and give the families a room. Then sort out matters later when the system is up and running. This incompetence left only many, many disgruntled guests behind, who in all probability blame Radisson for a ruined Orlando vacation.

Business

2/10

Poor

19 Feb 2026

Melisa

Understaffed, took 35 min to check in. The A/C in the room didn’t work called the front desk over 10 times with no response. At time of check out I expressed my disappointment and the front desk representative told me there was nothing she can do.

Family_with_children

8/10

Excellent

19 Feb 2026

Alvin Ray

Lack luster room service

2/10

Poor

18 Feb 2026

Anthony

Couldn’t even check in. Avoid this place like the AIDS

2/10

Poor

18 Feb 2026

Gerhard

ÜI was asked to check out of my room this morning and to check back in to accommodate a computer transfer from Red

8/10

Excellent

18 Feb 2026

Nicholas

Hotel staff are always professional and friendly.
The room and hotel is clean. 4/5 stars, only because the pool is not heated; making it too cold to swim in during February.
In the evenings, when temps went down to 60-70s, being from Canada and used to the cold we figured it would’ve been alright. But the water was colder than the outside air.

Partner

8/10

Excellent

18 Feb 2026

Cynthia

The room was very clean and the staff was very helpful. We loved the amount of space in our handicapped room.

Partner

6/10

Pleasant

16 Feb 2026

Jenelle

It was fine. The pools are not heated- just a heads up if you are trying to stay in the winter months like we did, so it was too cold to swim. Decent location and clean/quiet.

Leisure Partner

10/10

Exceptional

16 Feb 2026

jessica

Friendly staff, welcoming hotel with a great pool and lazy river area and gift shop and restaurant. Would stay again.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Maria Gembie

Customer service was great!

10/10

Exceptional

11 Feb 2026

Greg

The room was clean spacious, and bed was comfortable. The pool,hot tub,waterslide, and the lazy river were very fun and relaxing. We will come back here again for sure.

Leisure Partner

8/10

Excellent

10 Feb 2026

Edrick

Great staff, specially Daisy.

Business Family