Name: Club Wyndham Cypress Palms
Address: 5324 Fairfield Lake Drive, Kissimmee, 34746, US

10/10

Exceptional

12 Jul 2026

Edirlei

Wonderful place, professional staff, very clean.

Family

10/10

Exceptional

12 Jul 2026

Carol

Overall, we had a great stay at the Wyndham. The hotel was clean, the staff was friendly, and the property was well maintained. We truly enjoyed our vacation, and the accommodations were excellent.

The only negative experience happened during check-in. In order to receive our room keys, we were directed to Guest Services, where we were then encouraged to attend a 60-minute timeshare presentation. It felt like there was no way to avoid this process because Guest Services was part of getting our room keys.

I made it clear that I wasn't interested in attending a timeshare presentation, but a $40 charge was placed on my card when I didn't show up. I don't think guests should feel pressured into attending a sales presentation while on vacation or risk being charged for choosing not to participate. It made what was otherwise a wonderful stay end on a disappointing note.

Aside from that experience, everything else about the hotel was great, and we really enjoyed our time there.

Family

10/10

Exceptional

03 Jul 2026

Leigh

Everything was perfect! The suite had everything you could need. Even had coffee filters for the full sized coffee maker. I thought the price was more than reasonable. Would highly recommend.

Friends

10/10

Exceptional

02 Jul 2026

Candis

It was a great family spot. We really enjoyed our stay!

Family_with_children

10/10

Exceptional

23 Jun 2026

Walter

The property is very clean and you see maintenance personel everywhere. At one time the smoke Alarm started beeping (needed a battery). Once we notified the front desk, it didn't take maintenance long to address and silve the problem. The room was very nice, clean and spacious. The staff is very polite and will ask is there anything you need or can they do anything to make your stay better. We really enjoyed our stay and will continue to schedule our stay here at Club Wyndham Cypress Palms.

Family

10/10

Exceptional

16 Jun 2026

ruth jennifer

Excelente muy lindo y hermoso acojedor

10/10

Exceptional

15 Jun 2026

Sergio

Only Issue we had this time around was Parking as the resort appeared very close to full.

Family

10/10

Exceptional

10 Jun 2026

ELIANE

We were extremely pleased with how the night-shift manager handled our check-in; he was very professional in accommodating my special request. The unit was very clean and had everything we needed. The only two things that didn't work very well were the dryer and the bedroom A/C vent; the room would usually get a bit warm by the end of the day 😳 because not enough cold air was coming out. Otherwise, it would have been perfect. The kitchen has everything .

Partner

10/10

Exceptional

09 Jun 2026

Michelle

What a pleasant surprise to find this wonderful little gem hidden away on Irlo Bronson! It was quite clean, easy to get to other tourist, destinations, nicely appointed, good amenities. A few small complaints were that there were not enough handicapped accessible spaces for parking, and the elevators were hard to access from any areas that had handicap parking spaces.

Family_with_children

6/10

Pleasant

07 Jun 2026

Michelle

It was dirty. Floors, you noticed the baseboards because they were so dirty.

Self

10/10

Exceptional

06 Jun 2026

Laura

Started out with a great check-in and continued from there. Very helpful staff when we needed a shower chair and toilet raiser for elderly guest. Had them within minutes. Tyvm

Family_with_children

10/10

Exceptional

06 Jun 2026

Maria

Casi te obligan a cojer charlas de time share.
Ya he tomado y eso
Te quita tiempo de vacaciones.

Family_with_children

10/10

Exceptional

29 May 2026

RINALDO

All very good.

Partner

10/10

Exceptional

25 May 2026

Thomas Walter

Excellent customer service, they treated us like we own the place

Partner

10/10

Exceptional

16 May 2026

Christopher

Nice, welcoming property. Would be great \"home base\" for families visiting Disney or other resorts

Self

4/10

Poor

15 May 2026

Wilmer

El cuarto todo normal y limpio aire enfriaba poco

Friends_and_family Family

10/10

Exceptional

13 May 2026

RINALDO

Perfect

Business Family_with_children

10/10

Exceptional

11 May 2026

Misty

We love everything about this property. This was our third stay here and will choose it again next time!

Partner

8/10

Excellent

10 May 2026

Angelia L

The condo was amazing clean and had nice amenities. The grounds were clean and well maintained. The hot tub was not quite warm enough but it was relaxing. Check in didn’t go very well and felt pushed into a vacation time share presentation that turned into a nightmare.

10/10

Exceptional

06 May 2026

Natasha

The staff were friendly, rooms were clean and comfortable. Great customer service . The Front desk responds rapidly no matter the time of the night. We would absolutely love to stay again.

Family_with_children

6/10

Pleasant

04 May 2026

William

Grounds around room and balcony not very clean or maintained.

Partner

10/10

Exceptional

03 May 2026

Raquel

clean and organized

Business Partner

10/10

Exceptional

03 May 2026

Julie

Absolutely nothing bad to say about this spot! The room (2 bedroom, 2 bathroom) was amazing! Great kitchen and amenities; loved the laundry in the room & the fully stocked kitchen ( paper towel, coffee maker with coffee, dishes, cutlery, pots & pans, cutting board, knife block, etc.)

Both bedroom were really spacious. The primary room had an amazing ensuite with soaker tub & separate shower/ toilet room.

The second bedroom had 2 (queen?) beds and a large closet, and connected to the second main bathroom, which had lots of space & privacy; separate sink & shower/ toilet area.

The gym at the resort was perfect and right by the pool, so while my man worked out, I soaked up the sun. The live music was a blast!! Really liked both pool areas, everything was super clean and well kept. The hot tubs were HOT! Great for an evening soak.

The staff were super friendly and helpful.

The BBQ‘s were also a hit, as well as the mini putt!

Highly recommend this place both due to the property itself & the location. Not far from Old Town & lots of restaurants, as well as food trucks across the street (must visit).

This place did not disappoint!! Highly recommend; we will be back next year, if available

Partner

10/10

Exceptional

28 Apr 2026

Judith

There was so much to do on the property. If was peaceful and serene and the view from our balcony was beautiful, especially at night when the lights were on. The staff was so accommodating, and we met some wonderful couples that were also traveling. I would definitely stay here again.
The handicap parking was very scarce. For buildings 3-7, there were only 2 handicap spots. We were there for 9 days and 7 out of those 9, the same 2 cars were parked in those spots. This was trivial but needed to be addressed.
Also, the requirement to attend time share presentations. We've been owners for over 20 years, and the meetings are always the same. We chose not to attend as our son's family was only here for a few days and we wanted to spend the time with them. We have found, over the years, that a 45-minute presentation turns into a few hours, time we would rather spend vacationing.
All in all, this was a wonderful resort with great employees. Kudos to Wyndham and the staff. Employees to be proud of!

Partner

10/10

Exceptional

22 Apr 2026

Jaice

The rooms were clean and spacious ,the staff was so helpful with their directions of the property , and for me the plus was having a washer and dryer in the apartment.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Kawan

The suite was well stocked and very clean. It was very quiet and peaceful, my family and I had a great time.

10/10

Exceptional

07 Apr 2026

Stanley

Apartment was spacious,clean and comfortable. Kitchen was very well equipped--we ate all breakfasts and dinners in the apartment and had everything we needed. Bed was fairly comfortable. Our room was extremely quiet. Our stay was during the busy season, and our room overlooked the mini golf, so would have expected more noise, but apartment was very well insulated. We were there for 4 nights. Be aware that this property is a time share, and there is some mild pressure to attend a 1-2 hour sales pitch, but it is easy to decline.

Partner

8/10

Excellent

07 Apr 2026

Angel

No hand soap in room once we arrived. Staff were found and replaced right away. Clean, quiet, comfortable and supplies

10/10

Exceptional

03 Apr 2026

Dawn

Did not use and of the amenities but they had everything!

Partner

8/10

Excellent

06 Mar 2026

Jose

Pool was closed and no playground for kids

Family_with_children

10/10

Exceptional

19 Feb 2026

Danny

Great amenities and clean space

Friends_and_family Family

8/10

Excellent

09 Feb 2026

Mary

The staff was very friendly and the grounds were very clean. The room itself was perfect and comfortable. Their texting system was amazing and easy to use. If I needed something more for the room, I could just shoot a quick text and they helped out right away! My ONLY complaint is the check-in process. The first part is wonderful and straight forward. But, to retrieve your room key bracelet, you have to go to ANOTHER desk that is set up to basically try to sell you on a program with the ruse of gift certificate, free nights etc etc. I'm already using your property, you don't need to sell it to me. Especially after having been traveling since 4am, the last thing I want is a sales pitch. Outside of that, it was an amazing experience and I'll be sure to use again when needing to accommodate several people under one roof.

Leisure Family_with_children

10/10

Exceptional

09 Feb 2026

Melissa

Room for as great

10/10

Exceptional

06 Feb 2026

Victor

Everything was clean and the amenities are great! Would stay again!

Business_and_leisure Family_with_children

10/10

Exceptional

05 Feb 2026

Tom

Room spotless / staff was great

Business_and_leisure Friends

10/10

Exceptional

30 Jan 2026

jason

The room was very clean and the staff are very friendly and helpful

6/10

Pleasant

23 Jan 2026

Kelly

Parking was the worst.

Leisure Family_with_children

10/10

Exceptional

16 Jan 2026

Joseph

This was my 6th yearly stay . So pleased with the rooms, staff, area, location , grounds etc

10/10

Exceptional

27 Dec 2025

Joshua

Great location, we felt welcome and enjoyed every minute of it. Lots to do for the family

Leisure Family

10/10

Exceptional

26 Dec 2025

Josue

Everything was perfect. The pool I expected to be bigger but they have 2. Just in case one was crowded

10/10

Exceptional

25 Dec 2025

iris

Friendly staff. I lost my jacket. I went to customer service and security had it and return it back to me .

Leisure Family

10/10

Exceptional

21 Dec 2025

Rionda

Everything 10/10!

Leisure Family

10/10

Exceptional

19 Dec 2025

Magdiel

We had an excellent stay at Club Wyndham Cypress Palms. The room was spotless, spacious, and very comfortable, making it feel like a home away from home. The staff was friendly and helpful throughout our stay, and the property was quiet and well maintained. The amenities were great, especially the pool area, and the location was convenient to everything we needed. We would definitely stay here again and highly recommend it.

Leisure Family

10/10

Exceptional

16 Dec 2025

Mike

Very clean room, like new
Staff were very friendly
Loved the hot tub!

Leisure Family

10/10

Exceptional

15 Dec 2025

Anthelme

Spacious room. Free parking. Very clean and super easy access to Disney World (15min) and grocery stores around (5min).

Leisure Family_with_children

10/10

Exceptional

13 Dec 2025

Helena

The room is fully a mid-sized apartment, which was unexpected and fabulously luxurious for our vacation. The staff was very friendly, and check out was a breeze.

Leisure Friends

10/10

Exceptional

13 Dec 2025

Ashley

Room was very clean and equipped with everything we needed. Highly appreciated the complimentary full size shampoo, conditioner, and body wash. Bed was very comfortable.

Leisure Family

10/10

Exceptional

10 Dec 2025

Alexander Gonzalez

Amplio limpio y excelente atención

8/10

Excellent

10 Dec 2025

Alistair

Staff were friendly and courteous.

Partner

10/10

Exceptional

10 Dec 2025

Katherine

Verycleanroom, had everything we needed.

10/10

Exceptional

09 Dec 2025

Jennifer

Place was super clean, kitchenette had all cookware needed. Staff was extremely friendly. My son loved the mini golf and pool. Close to many places to eat, pharmacies, and groceries. Would stay here again!

Leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Jose C

I really liked the hotel; it was tidy, clean, and above all, in a great location. I recommend it 100%. I would definitely stay there again.

10/10

Exceptional

30 Nov 2025

Charles

Every thing was outstanding

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

Miguel

Apartment was really nice.. I wasn’t impressed with the staff..

10/10

Exceptional

26 Nov 2025

ANGELA

Friendly staff, Central location, wristband room keys, in room washer and dryer.

Leisure Family

10/10

Exceptional

25 Nov 2025

Zachariah

Loved the large bathtub in the master bedroom. The place was cozy, comfortable, and quiet. I would absolutely stay here again.

Leisure Friends

8/10

Excellent

25 Nov 2025

Joan Mary

Staff excellent service and very pleasant and professional
Great size room . Hot Water tank not sufficient to allow for a bath all week .It would only fill to about 1/8 with hot water then go cool . So not able to use .
Shower was fine .
There were some dark hairs around the bath area they had not been cleaned away properly .

8/10

Excellent

24 Nov 2025

Jorden

The hotel staff were kind and helpful. Quick check-in. The property was well maintained and the rooms were clean and enjoyable. I would recommend for others and mostly couples for a quiet and peaceful stay.

Leisure Partner

6/10

Pleasant

21 Nov 2025

Sara

The grounds are nice and we were able to get an earlier check in which was great. The push for the sales presentation is always a pain. I specifically booked this for the jetted tub which was listed in the description. The condo had NO jetted tub. Had I known, I would have booked elsewhere.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Kim

Room was clean and very spacious for our family.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Donna

Nice clean atmosphere

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Russell

Greatest

10/10

Exceptional

13 Nov 2025

Jorge L

There will never anything perfect in a hotel room, there were some areas that needed some cleaning. The staff however, were really nice and courteous. I would stay here again

Leisure Family

10/10

Exceptional

13 Nov 2025

Lucrecia Midea

Very clean, greast amenities

Leisure Family_with_children

8/10

Excellent

12 Nov 2025

Charles

Don’t agree to the high-pressure sales of Wyndham vacations. At check in they will try to sell you on their vacation timeshares, don’t agree and enjoy your vacation.

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Mario

Is amanzin

10/10

Exceptional

08 Nov 2025

Donis

The amenities (pool, mini-golf, game room) were great for the family. The room was nice and clean. It's always nice to have a washer and dryer and dishwasher in the room as well.

Leisure Family_with_children

10/10

Exceptional

08 Nov 2025

Sharon

clean, great staff nice area and well maintained

Leisure Family

10/10

Exceptional

08 Nov 2025

Thomas

Spaciousness of the rooms and thankful for the washer and dryer! Also thought the text communications were very helpful

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Agustina

Clean room, friendly staff. The hotel was close to the airport and Disney world.

10/10

Exceptional

27 Oct 2025

Deborah

Excellent location- close to all amenities and parks. Property beautiful and well-kept! Room was spotless and beds extremely comfortable!! Would definitely stay here on next trip to Orlando!

8/10

Excellent

23 Oct 2025

Lacey

Loved everything about the hotel except for the desk you get your bracelets at when you check in! The lady was very rude trying to sell me on a “free stay” if I attended a meeting the next day at 8am. You can’t outsell a sales rep. She tainted the beginning of my vacation by adding stress on a travel day! Other than her, the hotel was very nice and we loved our suite and the pricing was amazing!

10/10

Exceptional

22 Oct 2025

BRYN

Loved our stay . Well equipped apartment
Balcony

Leisure Family

10/10

Exceptional

20 Oct 2025

Michael

Great resort, great stuff, everybody is very friendly!

Friends_and_family Family

4/10

Poor

19 Oct 2025

Yesely

The room was outdated and many parts were less than clean. The sofa bed was stained and dirty. The toilet seat was dirty. There was a german roach on the shower curtain. Several towels were filthy along with a pillow case. The shower head lacks pressure. The faucet is too close to the sink making it difficult to wash your hands. The room needs a major renovation. The amenities are pretty good, though.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Angie

Beautiful property! Quiet and close to the Disney parks. Would definitely stay here again!

2/10

Poor

12 Oct 2025

Harold

Got to Cypress Palms where my reservation was and was told I had been bumped to another property. Was told a voice mail was left, I never got a call or voice mail. Switch made me miss a lunch reservation I had at Disney. Took almost an hour to finally find this out and get to other location.

8/10

Excellent

11 Oct 2025

Brandon

We had a very quiet 5 night stay. Loved the convenience of the washer/dryer. Room has a lot of what you need already as far as detergents, shampoo, etc. I would come back again. Only downside was the very tiny bathroom as you can barely close the door while in it.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Candice

I have stayed at this property for 20+ years and will continue. They keep up the decor and grounds well. I never have a complaint here. We enjoy the quiet and chill vibes. Very convenient location to everything we do in Orlando area. Some of the older resorts show age however this one is very well maintained.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Tayrn

This was our 2nd time staying at this property and it was a delight. Quiet, great location, quick access to the Disney parks, stores and restaurants nearby. The property is well maintained and clean, the rooms are nicely updated with quality furnishings. My only complaint is they disable your door fobs/pass keys at 10am on the dot. This is frustrating when taking luggage back and forth from the room as someone has to stay behind to open the door. Also in general someone is knocking on your door to come clean at 10am if not a little before on checkout day. This needs to be adjusted. Overall we do plan to stay again, as the price was reasonable for what you get in a room.

Leisure Family

6/10

Pleasant

03 Oct 2025

Charles

I did only have one big problem is when I got to the hotel they tried to upsell me on a timeshare. I have been flying all day and didn't want to be here in about upselling the timeshare. Then when I decided to go to Disneyland then he decided to call me again to upsell me. Probably not the best time to call someone to upsell them and time shares

Leisure

6/10

Pleasant

29 Sep 2025

Michelle

We were booked to stay here for 14 days. Unfortunately on day 12, we saw a few really big cockroaches in our room so we checked out and changed hotels. The other downside was when we checked in, we felt pressured into attending an hour long meeting about (I assume) buying a timeshare or something to that effect. We had just landed and the lady would not take no for an answer, going so far as to tell us she \"would not get paid\" if we did not go. The location is great, really central for Disney and not too far from Universal Studios.

Leisure Partner

4/10

Poor

29 Sep 2025

Oliver

Kind of turned to feel like a timeshare booking rather than a hotel booking trying to sell appointments on check in

Partner

10/10

Exceptional

24 Sep 2025

Harold

It felt likd I lived there. Full kitchen with personal laundry. Will definitely come back next vacation

Leisure Partner

10/10

Exceptional

22 Sep 2025

GARY

Stayed here last year . Great site. Los of walkable dining and bar options.

10/10

Exceptional

18 Sep 2025

Victor

Mice

10/10

Exceptional

11 Sep 2025

Alexis

Very convenient, very clean, affordable 2 bedroom suite for a family of 4 (or more), and quiet. Lots of nearby restaurants. Great hotel, best in a long time- will be back.

Leisure Family

10/10

Exceptional

01 Sep 2025

Bill

Love it there

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Miguel

Nice place to stay

Leisure Family

10/10

Exceptional

29 Aug 2025

Howard

Great property

Leisure Partner

10/10

Exceptional

26 Aug 2025

Tabatha

Loved our stay here and would definitely go back. We had the deluxe one bed and reception was very accommodating when we requested a lake view. Room was nice and clean. Loved that the kitchen had utensils and pans if we wanted to cook and hotel was 2 minutes from a supermarket and numerous dining and shopping options. We also weren’t too far (20-30 minutes) from Disney/Universal which we liked as we didn’t want to stay to close to that area and explore other parts of Orlando/Kississimee area.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Wilton

This property was excellent. Very modern, clean and spacious, it was 4 of us and we had more than enough space.

Leisure Friends

10/10

Exceptional

21 Aug 2025

Karla

Clean, like a 1 bedroom apartment, with a kitchenette, spacious, clean, modern, parking, quiet, and close to stores and restaurants.

Leisure Friends

10/10

Exceptional

19 Aug 2025

Jonathan

Of all rhe places we have stayed at this was our FAVORITE! Rooms are comfortable, clean and spacious.

Leisure Family

8/10

Excellent

18 Aug 2025

Andre

Clean property , upkeep is starting to slip a little, wristbands to enter units is still a problem compared to other properties. Plentiful food options near the resort as well as shopping options. Within minutes of all the theme parks. Comfortable units. Beware of 250.00 dollar security deposit when checking in although it is refunded.

Leisure Self

10/10

Exceptional

17 Aug 2025

Karla

I stayed 9 nights with my 2 younger kids, they loved the pool, condo was nice however there was another family on the other side of the shared door so don’t expect privacy.

10/10

Exceptional

17 Aug 2025

Manuel J

Great stay, excellent rooms, ample and clean. Resort facilities are good.

Leisure Family

10/10

Exceptional

12 Aug 2025

Sharmilie

Wonderful resort, love that it was amazingly clean, something I am very big on.
I’ve made a couple small request for extra towels, and had to remind staff for three days, then I had to pick it up myself. Also shower was keeping a screeching noise and it wa a never taken care of. Just those two issues, aside from the everything else was amazing. Thank you

Leisure Family

10/10

Exceptional

08 Aug 2025

Imelda

We had a great time. Great amenities. The people were very nice and welcoming. We would definitely stay again.

10/10

Exceptional

04 Aug 2025

Edgar

The property is easy to get in and out and also close to many restaurants