Name: Comfort Inn Kissimmee Lake Buena Vista South
Address: 5196 West Irlo Bronson Memoria, Kissimmee, 34746, US

6/10

Pleasant

10 Jul 2026

Phyllis

They DO NOT have a hot tub. It’s filled with concrete and is a planter now. That was disappointing because that’s why I chose this hotel also it’s a good location for my needs. Walgreens right in front was a plus.

Now…
The 1st room we had was filthy. Used covers, terrible smell, stuff in the drawers, & food in the mini fridge… BUT they immediately gave us another room and it was better yet definitely you get what you pay for. The breakfast was decent just what you’d expect and the staff very friendly & responsive.

Family_with_children

10/10

Exceptional

07 Jul 2026

Milagros

Nice Hotel and super
Clean

6/10

Pleasant

05 Jul 2026

Nicole

El hotel huele mucho a humedad y las instalaciones están un poco descuidadas. Solo le hacen servicio a la habitación si te quedas más de tres días según lo que nos explicó la mucama

2/10

Poor

05 Jul 2026

Nick

Did not get room I booked and it was dirty with bugs

Partner

6/10

Pleasant

03 Jul 2026

sheyenne

.

Family_with_children

8/10

Excellent

29 Jun 2026

Luis

The

8/10

Excellent

28 Jun 2026

Ignacio

Great stay. Nice big tub for showering

10/10

Exceptional

28 Jun 2026

Gillian

I spent one night at the hotel and my experience was great. The hotel lobby was clean and welcoming. The staff was efficient at their job and this makes checking in a breeze. The bedroom was clean which makes a good night sleep possible.

Self

2/10

Poor

28 Jun 2026

Rylie Bree

Walking into the hotel every day it smelled like rotten food and dirty laundry. We had to hold our breath. We had a room on the second floor and it smelled terribly of weed every single day. Our room was nasty (mold in the shower, mold on the floor, rust everywhere). We didn’t use the bedsheets because there were stained and had a weird slimy substance on them. We also did NOT have HOT water our whole stay. We had to take cold showers every single day. Overall I would never book here again or recommend to anyone that they stay here. 0/10.

Partner

10/10

Exceptional

24 Jun 2026

Adriane

All staff was very helpful and nice room was clean and comfortable

Family_with_children

8/10

Excellent

19 Jun 2026

Ronnie

El Hotel esta bastante bien , encontre todo muy limpio y en orden, en cuanto a servicio, fue lo que esperaba pero me parece q el mantenimiento del inmueble no es de lo mejor, hay cosas desgastadas o despintadas, manchas de oxido y pequeños detalles que son faciles de arreglar pero q al no hacerlo dan un mal aspecto y hace pensar que no les importa mucho esa parte

Family

2/10

Poor

12 Jun 2026

Damian

The bathroom very very dirty a lot hair

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Hailey

The room was ok the pole in the shower is interesting I hit my head on it trying to wash up and there was some kind of red substance on the blanket. But besides that it was decent at best. Would I stay again not sure but price is ok expect there was another fee on top of the 30 of 25 bucks.

Partner

10/10

Exceptional

01 Jun 2026

Jennifer

The property was very clean, the check in was quick and easy and the breakfast was delicious.

Partner

6/10

Pleasant

01 Jun 2026

Catalino Jr.

1 to 2 nights is good, breakfast is ok, very limited, not much selection, the same food for 2 days. Good beds but shower bath tub has stain and faucet is loose, this place needs some refurbish. The staff are very helpful.

Partner

10/10

Exceptional

01 Jun 2026

Kim

Front desk staff went above and beyond! Breakfast was great. Would stay here again.

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Arnaldo

Everything was fine and I would highly recommend this place. Clean and safe and quiet. Thank you Comfort Inn.

Family

2/10

Poor

24 May 2026

Faiza

The hotel is dirty the furniture dirty. The hotel does not have maintenance beside that. The power was off. We have to climb the stairs to go down. No motion light in the stairs was so dark horrible

8/10

Excellent

21 May 2026

Alvaro

Good

Family

10/10

Exceptional

17 May 2026

Jo

Our room was clean and quiet!

Partner

2/10

Poor

16 May 2026

Jack

Room smelled bad. Plugs for phone didn’t work

2/10

Poor

12 May 2026

Martha

Nasty place

Business

2/10

Poor

12 May 2026

Martha

The staff is rude, they don’t return the deposit to the costumers!!!!

10/10

Exceptional

06 May 2026

Jordan Andrew

Flight came in super early in the morning and their GM changed our room so we could get some sleep and not lug around our stuff while we waited for the room we had actually reserved. Much appreciated.

Partner

6/10

Pleasant

06 May 2026

Jim

I Left a deposit of $65 US. Then Charged an extra $50 which is still pending and hotel.com and charge me $95.55. cuz I know the room was not destroyed. Yes, I used the coffee pot that was about it so I don't know why they took my deposit

Partner

2/10

Poor

05 May 2026

Dana

The place did not look like the pictures the owner/manager guy was very short and rude would definitely not take my family or a friend to this location! I definitely will not ever return

Self

8/10

Excellent

03 May 2026

Rafael

The breakfast was warm and fresh room was clean. Hot tub really didn’t function well and also AC did not function too well.

Partner

2/10

Poor

27 Apr 2026

Elsa

The hotel is in terrible condition. After so many years staying at Comfort Inn, I had never seen one in such poor shape.

On the first night, the air conditioning didn’t work, and they didn’t move us to another room—we had to sleep in the heat with just a fan. The next day, they changed our room, but the bathroom was clogged. When I reported it to the front desk, they handed me a plunger and expected us to fix it ourselves.
On top of that, the refrigerator in the room was extremely dirty and even had hair inside. I will never, ever return to this place.
Hotels.com should verify the condition of the hotels before offering them. Very disappointed.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Selvin

The rooms are clean but the hotel is very old, I stay here because it was last minute. The staff is friendly.

6/10

Pleasant

16 Apr 2026

Randall

Great room with in room hot tub. The room had some random fixes which showed its age. But for the price it's not bad. There was a couple that came in behind us and immediately left and wanted a refund not sure what they found. Our stay was good typical older hotel and for the price you get what you get.

Partner

10/10

Exceptional

15 Apr 2026

Jacob

It was an AMAZING vacation for the 4 of us. Looking foward to next time!!!!

Friends

8/10

Excellent

08 Apr 2026

Katerin

El dueño o gerente del hotel es súper amable

Family_with_children

10/10

Exceptional

05 Apr 2026

Tatiana

The place is nice; we had a good rest in the comfortable rooms, the breakfast is very hearty, and the staff is super friendly.

Family_with_children

6/10

Pleasant

29 Mar 2026

Randall

Older hotel needs a male over long over due for one. First time I saw a hot tub with the faucet taken off and the water came out of the jets to fill it. It was okay if it didn't have the hot tub in the room I probably would not book it.

Partner

4/10

Poor

20 Mar 2026

Nipaulson

The building is very old, smells of mold had to change room due to mold smell. Bathtub terrible

Family_with_children

10/10

Exceptional

16 Mar 2026

Tania

.

4/10

Poor

15 Mar 2026

Stephanie

Paid for a jetted tub, as I had hurt my back, but it didn't work. Called the front desk and was told no one could fix it until tomorrow, but I was checking out. Front desk said she was \"all alone\"

Partner

6/10

Pleasant

13 Mar 2026

David

The place is a bit old.

6/10

Pleasant

09 Mar 2026

Robin

There are lots of shops and restaurants within walking distance.we got stuck in the pool area when our key would not unlock the door ane the girl working Saturday night
, march 7 was very rude and unhelpful, she couldnt care less.

Partner

6/10

Pleasant

07 Mar 2026

Sherry

Nice outdoor pool

8/10

Excellent

03 Mar 2026

Mirta

Yes

8/10

Excellent

19 Feb 2026

Muhammad

Overall cleanliness was fine. However, experience strong odours of bleach in the beginning. The room was exceptionally big.

Friends_and_family Family

8/10

Excellent

18 Feb 2026

Angel

Todo muy bonito pero tienen que fumigar mas seguido para el control de plagas

Family

10/10

Exceptional

12 Feb 2026

Nancy

The staff were courteous, the room and jacuzzi tubwere amazing 👏 We highly recommend this place.

Leisure Partner

2/10

Poor

11 Feb 2026

Oscar Rene

En 4 dias que estuve ahi ningún dia fueron a hacer la limpieza del cuarto ni a llevar jabon y papel higienico.

Business Self

10/10

Exceptional

10 Feb 2026

Patrice

Wonderful

Business Family_with_children

2/10

Poor

09 Feb 2026

Elena

All staff members were totally rude, not friendly at all. They only spoke to certain customers. The guy at the desk was less than accommodating. The breakfast was ok, nothing to write home about. Rooms were ok..

Self

4/10

Poor

03 Feb 2026

Wade

The bathroom was dirty and the shower head was broken. The sheets had an odd smell.

Business_and_leisure Family

10/10

Exceptional

01 Feb 2026

Jeremy

Room wasna lil dirty but everythingnelse good

Leisure Partner

2/10

Poor

30 Jan 2026

Carmen

The room was not cleaned except for one time and we have to request it for the 7 days week that we were there.
The bathtub was dirty and it had black mold on the wall and around it.

because we have t o

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Jose Alejandro

Room was clean and staff was friendly.

8/10

Excellent

26 Jan 2026

Michael

Yes and yes, room service should check on in room coffee consumption each day for rooms occupied more than one day.

Leisure Self

8/10

Excellent

22 Jan 2026

Justo

All was good, will do again in the future.

2/10

Poor

20 Jan 2026

Karla

This place is a dump. The bathrooms have rust all over them. The carpet was missing a chunk. The upkeep of this place is terrible. I don’t understand how it has 7.4/10 reviews on Expedia. I had originally booked multiple nights, but only stayed one night since I couldn’t fathom staying any longer. Will never stay here again.

Leisure Partner

8/10

Excellent

20 Jan 2026

Jason

Check in was easy. Parking is interesting. Only parking in frons or behind building. There was a truck with a boat trailer taking up all the parking near the door and had an extension cord plugged into the building. There was also a bus taking us spaces near the front. Breakfast sausage and what might have been eggs was frozen and heated, except on Monday where it was just frozen. Weekend seemed to have better control of the breakfast after 8am. The Monday guy seems bothered if he had to look away from his phone. Rooms are a little dated some of the furniture was broken, I reported it right away, Always look around you r room so you do not get charged for any damages you did not create.. I do not completely understand the need to have a jetted tub next to the bed and a bath tub in the next room that was allowed to be a shower only. The mirrors are a little creepy around the jetted tub, next to the bed. Nice location. Decently quiet throughout the night. Ceiling fan was a nice touch, helps circulate the air easily. Bed was ok, couch might have been a little more comfortable than the bed, but lots of pillows helped out.

Partner

8/10

Excellent

19 Jan 2026

Kenny

Overall the hotel was ok

Leisure Family

10/10

Exceptional

18 Jan 2026

Samantha

The room was well put together and very clean. The staff was amazing and the breakfast was better than anticipated!

Leisure Partner

6/10

Pleasant

18 Jan 2026

Erica

Room full of mold, dead lizard right by the dresser. Jet tub had cracks on the side... I ask the staff for another room and show the pictures and he said I will get someone to come clean it... Still nothing changed Overly price molded room

Partner

10/10

Exceptional

09 Jan 2026

R

Room was very clean. Staff Friendly and efficiënt.

Partner

10/10

Exceptional

08 Jan 2026

Virna

Excellent service, the staff very friendly and professional, the room clean and spacious. The area is secure and close to restaurants and dinner places, Disney area and stores. Very good breakfast.
Parking free, Pet friendly 🐶❤️

Self

2/10

Poor

08 Jan 2026

richard

Everything was dirty and the room smells like mold
And expedia refused to help me get a refund
It’s just a scam and nobody was here to help
I tried talking to support but they told me to kick rocks.

Leisure Friends

2/10

Poor

07 Jan 2026

Emmy

This is a bait and switch property- it was disgusting. The room we were given hadn’t been cleaned in years- dead bugs on the floor, mystery fluids on beds, shower was growing things… worst was the rotten food left in fridge. Breakfast in the morning left a lot to be desired- again not as pictured. When we asked about the rooms cleanliness- we were told house keeping was out till 9am-( we got to hotel at 1 am)- and they never “cleaned” the room. Contacted the board of health cuz this place needs condemned….

Friends_and_family Family

2/10

Poor

06 Jan 2026

Judith

Very old, smells terrible, we had a jetted tub in our room that look 45 mins to fill, drain In the was so full of visible hair that the tub would drain, so gross, carpet in room was so sticky your foot stuck to it. Do not book a room here!!!

Business

8/10

Excellent

30 Dec 2025

Arun Kumar

Clean rooms and good staff.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Kiara

Nice

Leisure Partner

2/10

Poor

26 Dec 2025

Renato

I found roaches infestation: on the bed and tv stand, bathroom, walls… what do you really expect I would say about this place? Run from there.

4/10

Poor

20 Dec 2025

Lateisha

The AC was leaking on our room. Rusted bathtub, mold was on the ive bucket provided in the room. While the environment was safe, it was not clean nor up to date

Leisure Friends

6/10

Pleasant

18 Dec 2025

Kirsten

breakfast was pretty mid. beds were mid. air worked fine. shower looked worn, but clean enough. saw a big ass bug in the room but decided not to find out exactly what it was so i could enjoy my stay lol. did not look at pool or gym room. good enough, but if you can afford something better keep looking.

Leisure Friends

6/10

Pleasant

16 Dec 2025

Jaimes

Breakfast was not that great

Business_and_leisure Self

2/10

Poor

11 Dec 2025

Yashira

Breakfast and staff

6/10

Pleasant

07 Dec 2025

Jennifer

Staff was nice. Breakfast was decent and variety of choices including fresh waffles; sausage tasted slightly off. Room smelled odd and was somewhat musty when first entering. Think carpet should be torn up. Bed was ok, firm. Worst thing was seeing a roach crawl on bedside table my last morning. Didn’t see any others during the stay so I was hope this is not a regular occurrence.

Leisure

8/10

Excellent

07 Dec 2025

Ana

Yes

Leisure Partner

10/10

Exceptional

01 Dec 2025

Eliane

Good experience

8/10

Excellent

22 Nov 2025

Pricha

The room was fairly clean but the ice box container had mold on the lid. Needles to say, I did not use it.

Business Self

10/10

Exceptional

15 Nov 2025

Makayla Margie-Ann

Great place

Leisure Partner

4/10

Poor

09 Nov 2025

Jeremy

Rip

10/10

Exceptional

30 Oct 2025

Jennifer

Room was clean, friendly staff, good breakfast.

Leisure Family_with_children

10/10

Exceptional

29 Oct 2025

Nikia

Great staff

Leisure Self

8/10

Excellent

27 Oct 2025

Alvin

N/A

Self

4/10

Poor

26 Oct 2025

Michael

Room smell disgusting everything is old and the whole property is in need of a overhaul!

Leisure Family

10/10

Exceptional

22 Oct 2025

Vanessa

Affordable, clean and very accomodating front desk staff

Leisure Friends

4/10

Poor

19 Oct 2025

Walter

Hotel was old and the room had a smell to it. Not the best hotel

Leisure Family_with_children

6/10

Pleasant

14 Oct 2025

Gilbert

So so motel

Did not eat their breakfast, clean room. Staff okay

Self

8/10

Excellent

12 Oct 2025

Marcos

Breakfast is ok
you just have to arrive early
They stop serve before 9am

Leisure Family

2/10

Poor

08 Oct 2025

Mohammad

No room service,poor breakfast service a ,room hasn't good smell

2/10

Poor

06 Oct 2025

Monyka

The Bath was dirty and with Mold. And the Room Stinks and the Carpet. Outside in the hallways Smell like Airwick but inside the room Bad.

Family

2/10

Poor

23 Sep 2025

Brittany

Not So Comfortable Inn

We checked in after midnight and all went straight to bed. Next day, my elderly mom with heart failure was first to shower. There wasn’t a bath mat visible. My mom entered the tub holding the railing and slipped/fell. The tub was slippery. She is badly injured. Went downstairs for a bag of ice. The man at the desk provided only a bag, said to get ice on 2nd floor. They didn’t ask if my elderly mom was ok, or offer to call an ambulance. We were on a short Disney trip for MNSSHP and instead of doing Disney we spent the night at a clinic. Next day we checked out and realized the bath mat was hidden behind the corner of the shower curtain, NOT in the shower. The hotel provided no resolution for this incident. Thankfully hotels.com was very helpful/understanding. The hotel itself is ok if you’re just in need of sleeping somewhere. However the humans working at the hotel are not helpful. They definitely don’t match the Disney-vibe, they barely match the human-vibe. Pick another hotel to stay at if you can.

Friends_and_family Family

6/10

Pleasant

01 Sep 2025

Alexis

It’s was ok

Partner

2/10

Poor

10 Aug 2025

Heather

Dirty, elevator felt unsafe. Mildew smell in room.

Family

2/10

Poor

08 Aug 2025

Chanelle

Jetted tub didn’t work. The back door to the property cut the back of my foot open, shower & sink wasn’t clean, bad smell in room. Didn’t receive refund as told I would

Partner

8/10

Excellent

28 Jul 2025

KARINA

Accessible to everywhere.

10/10

Exceptional

22 Jul 2025

Imad

Good

4/10

Poor

18 Jul 2025

Jeremy

Picture frame and lamp shades had food on them, paint on ceiling chipping. Wall outlets loose, my phone didn’t charge bc of it overnight. General stink in the hotel. Breakfast was less than desirable.

Leisure Family

10/10

Exceptional

11 Jul 2025

Collette N.

It was a clean spacious suite for my 50th Bday thanks

Leisure Family

8/10

Excellent

05 Jul 2025

Albert

Good for a cheap hotel. Breakfast was good. My room was a bit warm, but it was only for a night & too late to switch.