Name: Comfort Suites Maingate East
Address: 2775 Florida Plaza Blvd, Kissimmee, 34746, US

10/10

Exceptional

21 Jul 2026

Romeo

Todo súper chévere lo recomiendo

Family_with_children

10/10

Exceptional

20 Jul 2026

Monty

All Good, clean and helpful

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Thomas

I have stayed at this particular hotel for at least 6 times in the last two years the hotel is a excellent place for a visit to central Florida attractions such as Disney and I have never had one complain the hotel or staff since i have been visiting there from South Florida..

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Karen Melissa Navarro

NA

Family

10/10

Exceptional

18 Jul 2026

Yadira

Breakfast is good. Staff is very helpful.

10/10

Exceptional

18 Jul 2026

Argelio

Confortable

Family_with_children

10/10

Exceptional

17 Jul 2026

Tomorah

The hotel was great , great location, food and cleanliness. The room was spacious could sleep 6. I will definitely be staying again, it was well worth the prize.

Family_with_children

2/10

Poor

16 Jul 2026

Jacqueline

This was a DISGUSTING hotel. They had to move us twice. We checked back out within an hour. Lighting didn’t work, sticky floors, the rooms smelled like pot/marijuana/vape. They refuse to refund me. We didn’t even sleep there! I had to go book elsewhere!! They kept trying to call me to talk about it. I already talked TWICE while there and they just acted like I was out of luck. It was an absolutely disgusting property. The reviews had to be fake.

Family_with_children

4/10

Poor

15 Jul 2026

Vashon

This place needs a overhaul the rooms are ok but the hotel needs cleaning inside and out.there are hidden fees that they don't tell you until you are checked in, you have a pay for parking and no one helps you with anything they just tell you have for parking and not show you how to go about it because it's not paided for at checkin counter it was a overall bad experience.

Partner

10/10

Exceptional

13 Jul 2026

Andrew

Had a blast. That's our spot.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Zahkeya

Friendly staff, good breakfast, timely responses to unforeseen mishaps

Family_with_children

10/10

Exceptional

12 Jul 2026

Alain

Nice staff aune clean

Family

8/10

Excellent

12 Jul 2026

george

The place where nice and clean

Family

8/10

Excellent

12 Jul 2026

Andres

Cómodo , cerca , no limpian todos los días la habitación y cobran $10 de parqueo diario

Family_with_children

10/10

Exceptional

12 Jul 2026

Betzabe

Great location for Old town and Funspot

Friends_and_family Family

4/10

Poor

12 Jul 2026

Belinda

The elevator went out had to walk up the stairs no good for 70 year old lady

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Beth

Staff were helpful

Family_with_children

10/10

Exceptional

10 Jul 2026

Alex

Todo bien

Family_with_children

8/10

Excellent

10 Jul 2026

Jeffrey

The only reason I gave 4 stars is that we had a line of ants on the ceiling. However, the rest of the room was clean. The staff was friendly and helpful. I will stay here again.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Douglas

I have always had an amazing time at this hotel. Staff have been very helpful and friendly.My concerns were paying for parking.... Saturday the 4th of July I came back from dinner and could not find a parking spot.... had to drive around parking lot several times to find a spot, obviously people who don't stay there can buy a spot to park which leaves people who actually stay there have to worry about parking. This should never of started there.... very upsetting.... Will have to think about that next time I book a hotel! Never had to pay for parking at a hotel I stay at!!!!! The next think is pool and pool area is very dirty and garbage all over... I have been coming to this hotel for years and see it going down! Yes staff have been very great but greed for parking and pool area going down hill will definitely make me think of which hotel to book in Old Town..........

Friends_and_family Family

4/10

Poor

09 Jul 2026

Maria

Honestly this is the worst hotel I have ever stayed at. First room I checked into smelled like mold then found mold growing on the wall. Then I went and checked into another room. It smelled like mold but less and I never found any mold. This is a very old looking hotel. Needs a lot of work done to it. One of the beds broke after staying there one night. Don’t stay here unless you want to get sick from mold.

Friends

4/10

Poor

08 Jul 2026

steven

I have stayed here many times over the past 15 years and always my go to hotel in the area, this was my last !
The room was never cleaned, the carpets are black with dirt, the carpets are never vacuumed, when we arrived it still had dirt from the prior guests, the taps in the bathroom were so loose they barely worked, the shower curtain was dirty and ripped and held together with black duct tape, the wall light in the bathroom is falling off the wall, in a nutshell the hotel is now a run down dump, the last time I was here for a family vacation was only 18 months ago, we always said its a little dated but spotlessly clean, this is no longer the situation, we complained almost daily about lack of bathroom towels, no toilet paper, the room not cleaned for 11 days, I checked out only a few days ago, this was my last time in the comfort suites as its nor a run down low market hotel, avoid as there are much better hotels in kissimmee

6/10

Pleasant

08 Jul 2026

Lorena

The staff was great but the room key had to be redone each time we left the room.

6/10

Pleasant

07 Jul 2026

Kerri

It smells mildewy and we had a cockroach in our room. Very busy with families. Old hotel and close to parks, so know what to expect. Additional parking fee per night. Breakfast was good. Wouldn’t go back

Family_with_children

8/10

Excellent

06 Jul 2026

Kristopher

Had a two-night stay with 6 people staying. The room had 3 towels and 2 washcloths. We had two keys, but only one worked. We went to the front desk for additional towels and washcloths. The maid came by our room and took our towels, but did not replace them.

The outside trash was too full and trash was all over the ground around the trash can.

There are not an ample amount of carts to be able to tote up or down luggage.

Having access to a 24-hour pool is amazing

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Deborah

The bathroom was questionable. The water was running down the wall and bouncing outside of the tub. The shower curtain was too short width and length. So because of this the water soaked the floor. The room was nice and clean. Very roomy. The staff was great at check in and check out. The pool was clean. Walking distance to Old Town. Definitely recommend.

Partner

10/10

Exceptional

05 Jul 2026

Ixion

Everything was very good, but I think the pool and Jacuzzi area should be kept tidier and cleaner; apart from that, everything was excellent. Breakfast was very good, staff excelent and the room was clean when we arrived.

Friends

6/10

Pleasant

05 Jul 2026

Andrew

Pros:
PARKING was spacious. Walking to Old town & Fun Spot.
Free Breakfast: 630-930 ONLY. Coffee was good. Waffles yummy. Eggs instant. Yucky. ROOM: was spacious & more than we needed. We had room 332. You could see fireworks right from the room.
Cons:
ROOM: Entering the room it was great. Till we found a dirty wash cloth behind our bathroom door & a sales tag on our TV stand. Not the end of the world.
POOL: The pool area was dirty. No towels. Even when I went to the front desk to ask. It was an hour later b4 they set out about a dozen towels. Dont get me wrong there was only about 20 people at the pool so not busy. The women's pool bathroom door does not close properly or lock at all. I pulled the door closed as tight as I could still wasnt latched. Handles coming off. At 99° I was stuck in the bathroom. Banging on the door & kicking it to get out. Two people from outside had to pull it open.
RESTAURANT: NO, theres no restaurant. Its a snack area by the pool. The pool bar/restaurant was NEVER open. I asked both days why & I was given excuses both times. It was supposed to open at 4. At 515 when I asked one front desk lady said he had a tire issue and the other one said stuck in traffic. The following day I asked again after 4 & was told hes stuck in traffic. We never saw it open.
SHUTTLE: There's only a shuttle to the theme parks in the morning. We wanted to go to Disney Springs around 2 & told no.
FRONT DESK STAFF: short haired wavy/curly hair RUDE. Left side of desk

Partner

10/10

Exceptional

05 Jul 2026

Juan Cosme

Excelente servicio, desayuno super rico. Una experiencia a otro nivel.

Family_with_children

8/10

Excellent

05 Jul 2026

Jacqueline

Staff are great. The room is clean and the pool area is very nice and private. The property could use a little maintenance.

Partner

6/10

Pleasant

05 Jul 2026

Shashank

There was a smell in the room

6/10

Pleasant

02 Jul 2026

Jay

I have been staying here since 2017 whenever I'm in the area and always enjoyed it except this time I had to pay for parking, and I paid for the 2 days I was there and still got a parking ticket the second day.
I never thought I'd be saying this but I probably won't be back for this reason. Thanks

Self

8/10

Excellent

01 Jul 2026

Travis

Most things were just fine, many things were really good.

The bar is a complete joke, it is closed completely on Sunday and Monday. There are flyers posted all over the hotel, so not being open everyday looks foolish and lazy. The bar tender is an inattentive, surly grump, (keeping my language clean) who clearly hates his job. That system needs a complete revamp.

I will also note that charging guests to park in your parking lot is ridiculous. That seems cheap and appears to be one more gouge on tourists.

Other staff at the hotel were very good, helpful and friendly.

Partner

4/10

Poor

29 Jun 2026

Samantha

The rooms are not well kept. Showers not very clean, linens had hair on them and room smelt. Pool area was dirty due to other guests not respecting the property, but no one goes around to clean it up. Only way up and down is elevator and it takes forever. They started charging for parking which is insane, I got a ticket for not paying but mine was complimentary due to booking prior to the change.

6/10

Pleasant

29 Jun 2026

Estella

It was an okay stay we were there for

10/10

Exceptional

29 Jun 2026

Carmen M

Love staying here every time I talked Vacation this is my home everything is near and the staff are very friendly thank you for being so kind See you next time

Family_with_children

10/10

Exceptional

29 Jun 2026

Widalys

Muy bueno lo recomiendo he huido 5 veces 🏆👏💪

Family_with_children

10/10

Exceptional

29 Jun 2026

Lauren

Room was huge! Comfortable beds! Nice and clean and a good breakfast.

Family_with_children

8/10

Excellent

29 Jun 2026

ana

I’ve stayed many times before and it’s always a pleasant experience. Staff is very friendly and helpful. Last time, my only surprise was that parking had to be paid, which I never paid before. Price is not bad but I wasn’t expecting that. Breakfast needs to be updated.

Family_with_children

10/10

Exceptional

28 Jun 2026

Heather

I was satisfied...had to check out early due to changed plans but the room was great, close to everything, very affordable and clean.

Partner

6/10

Pleasant

28 Jun 2026

Ruth

It was okay our stayed buy unfortunately the payment for the parking its really suck

10/10

Exceptional

27 Jun 2026

Gary

Very surprised with this place. Very nice, well kept and super clean. Location was amazing, in the middle of everything fun! Staff was incredible, extremely pleasant and helpful; I will definitely stay here again.

Partner

10/10

Exceptional

27 Jun 2026

Nicole

This property was beautiful....we will be back to visit again!

Family_with_children

6/10

Pleasant

27 Jun 2026

Ciril

The lobby looked clean and modern, but the stay was a mixed bag.

There was a major hassle at check-in over parking. My listing stated free parking, but they tried to charge me. After I showed an email from their manager via Hotels.com, they gave me a free pass. Yet after checkout, I still found a $0 warning violation on my minivan. The desk wouldn't fix it because managers were in a meeting.

The room was just average. There was a bad odor when we walked in, the bathroom had a broken towel hanger, and every time the toilet flushed it made loud banging noises. The beds were very soft, though. Floor amenities were frustrating: the ice machine and washer on our floor were broken, and the 2nd-floor dryer didn't work. We had to go to the 1st floor for filtered water and haul laundry between floors.

The saving grace was the excellent daily breakfast with fruit, pastries, cereal, and fresh Mickey/Minnie waffles. The eggs and sausage changed daily (sausage swapped between patties and links; eggs were flat, omelets, or scrambled).

The location is perfect. Old Town Kissimmee and a small amusement park are right across the street. It’s super close to Disney and 20 minutes from Universal.

The hotel was just okay, but I won't book here again.

Friends_and_family Family

2/10

Poor

26 Jun 2026

Charranda

Room wasn’t clean and smelled like mildew. Housekeeping left dirty towels and during my entire stay. Had to ask for replacement towels. Bathroom smelled unclean and I had to clean it myself!

Family_with_children

10/10

Exceptional

26 Jun 2026

Christopher

Breakfast was excellent. The room was clean. Staff was very helpful. The new pay to park was confusing

Partner

6/10

Pleasant

25 Jun 2026

Kitina

Roaches seen in the room staff address issue immediately, but that was a big turn off for the location.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Mervel

Breakfast was great

Family

10/10

Exceptional

23 Jun 2026

Keith

Would definitely stay again. We were able to stay in 1 room as a family of 6. We enjoyed every minute of the short walk to old town/fun spot, the 24 hour pool, breakfast. It was great. 1 thing we did not enjoy was the wait time for the elevator. We took the stairs most of the time as we were only on the 2nd floor.

Family_with_children

10/10

Exceptional

23 Jun 2026

Julio

Great place near Old Town

Family

8/10

Excellent

22 Jun 2026

Christian

Good

10/10

Exceptional

22 Jun 2026

Luis

We like this is place so wonderful

Partner

10/10

Exceptional

22 Jun 2026

Butterfly

Everything of this hotel was perfect location, staff,24 hours pool yes 24 hours..super clean hotel..breakfast was amazing Every single day and I was there for 10 days...

Family_with_children

4/10

Poor

22 Jun 2026

Tom

To musty smelling in rooms, carpet is old, no microwave in room and noisy in front room. Its by the jRollercoaster 🎢 😳

4/10

Poor

22 Jun 2026

Shinyah

Unfortunately, my stay was very disappointing. The room was not properly cleaned, and the bed covers had visible stains. We also found both roaches and ants in our room, which made the stay uncomfortable and concerning. Although the staff tried to assist us, the service was not as helpful as expected. We were moved to another room, but the television and microwave were not working there either. Additionally, housekeeping did not clean our room at any point during our stay. The breakfast options were very limited and lacked variety. Overall, the hotel did not meet basic cleanliness and service expectations, and the experience was far below what I anticipated.

Friends

10/10

Exceptional

22 Jun 2026

lynn

Staff was extremely nice and made check in/out easy, our room was clean, grandson loved the waffles, breakfast was hot and fresh, the pool and hot tub were very relaxing. Close to anything needed while in town, just minutes from Disney. Yes, you can nitpick or find things to post negative about as with anything you cant please all the people all the time. I will be returning for all of our future Orlando visits. Met a guest in the elevator who has been a returning guest for several years.

Family_with_children

10/10

Exceptional

21 Jun 2026

Arlene

Excellent experience! Beautiful hotel with updated spacious rooms and In a great location lots of restaurants nearby and walkingdistanceto old town amusement park! We went as a couple and had an amazing wonderful stay. We will not hesitate to book this hotel for our next weekend getaway

Partner

10/10

Exceptional

21 Jun 2026

Daisy

Muy buena experiencia. Hotel limpio, cómodo, excelente servicio y muy buena ubicación. Lo recomiendo totalmente.

Family

10/10

Exceptional

21 Jun 2026

Zuleyka

Desayuno variado y servicio excelente.

Family_with_children

8/10

Excellent

21 Jun 2026

Barry

Nice place to stay. Don't agree with paying for parking.

Friends_and_family Friends

2/10

Poor

21 Jun 2026

Devon

Strong mildew smell throughout the 5th floor and inside the room. Found multiple cockroaches during my stay. The experience was bad, that I checked out early and drove home rather than spend another night there. I would not recommend this hotel.

Family_with_children

8/10

Excellent

20 Jun 2026

Michelle

Nice hotel. Close to Old Town and walking distance to restaurants and entertainment.

Partner

6/10

Pleasant

20 Jun 2026

Dalia

Everything was good except for the having to pay for parking and the dryer and washer other than that everything was good

Family_with_children

6/10

Pleasant

19 Jun 2026

raymundo

Decent

Family_with_children

10/10

Exceptional

19 Jun 2026

Dawt

all good

Family_with_children

10/10

Exceptional

17 Jun 2026

KaSandra

We spent a week an I have to say ilI have a bad back ab hip an slept fairly well on there beds so would recommend that. There pool was also great an the hit tube

Family

6/10

Pleasant

16 Jun 2026

Gloria

My visit was from June 1-6. I loved the feee breakfast but the a/c in the room was not cold at all. It was like a fan was on

Self

8/10

Excellent

15 Jun 2026

Roy

Good value, convenient. Overall good rooms although the main areas could be cleaner, especially the carpeting. The breakfast was not great and the pastries were not labeled so you had to guess what flavor each item was. Otherwise it was not bad for free. Will stay there again.

Self

10/10

Exceptional

14 Jun 2026

Yanira

Todo estaba muy limpio, siempre en el lobby habia una sra q pasaba mapo varias veces al dia. Todo el personal muy atento desde quien nos hizo el check in hasta los del area del desayuno y sin dejar de mencionar al Sr. encargado del bar. Tienen cafe y te 24 horas q eso es excelente. El area de la piscina muy limpia con su area de toallas siempre full.

Family_with_children

8/10

Excellent

14 Jun 2026

Miguel G

THE MATTRESSES WERE REALLY ARE TO SLEEP ON.... AND THE BREAKFAST WAS ONLY EGGS AND SAUSAGE COMBINATION EVERY MORNING

10/10

Exceptional

14 Jun 2026

Gabriel

Excelente propiedad, excelente ubicación para ir a los parques, excelente desayuno, todo limpio, es la segunda vez hospedándome con mi familia y lo sigo eligiendo

Family_with_children

10/10

Exceptional

13 Jun 2026

Frank

Breakfast and staff

10/10

Exceptional

13 Jun 2026

Amy

Clean, big room. Quick check in. Great breakfast.

Partner

8/10

Excellent

12 Jun 2026

Malcolm

Totally enjoyed our stay here for 12 nights
Decent breakfast clean rooms
Good location only gripe I have is that when I booked the hotel seem to remember parking was free. Got there to find out they had introduced paid parking
Still a good hotel has my vote

Partner

10/10

Exceptional

10 Jun 2026

Adnan

good

Family

10/10

Exceptional

10 Jun 2026

Ronald

The hotel was very nice and room was big and comfortable, the breakfast was okay, could have been better, coffee cups were small and light, styrofoam cups, love this place except breakfast and will stay again

Partner

10/10

Exceptional

10 Jun 2026

Leticia

The hotel was clean and the staff was friendly. The location was convenient and close to the attractions. The only thing I would suggest improving is the breakfast, as it could offer more variety. Overall, I had a good stay and would recommend this hotel.

Family_with_children

10/10

Exceptional

10 Jun 2026

Elizabeth

Everything was good. Love the fact we can walk to funspot and old town. Will definitely go back again.

Family_with_children

2/10

Poor

09 Jun 2026

Jamie

The property was not clean and the room smelled like mold. The hot tub was closed and the pool was dirty. The employees were very kind and helpful, but the property as a whole was not kept very well.

Family

10/10

Exceptional

08 Jun 2026

Cristina

Staff was so kind, good breakfast that coffee was sooo good!! I miss it. The pool is big and clean. All the staff respond very fast. Congratulations. And Congratulations to the people to make the breakfast, nice waffle with mickey and minnie face.

Family

10/10

Exceptional

08 Jun 2026

Melissa

Location. Breakfast excellent spacious room

Family_with_children

10/10

Exceptional

07 Jun 2026

Kylie

Great stay!

4/10

Poor

07 Jun 2026

Karissa

The room smelled moldy and the floor was wet from a leaky refrigerator. When they came and got the refrigerator out, there was black mold all over the carpet. I am glad we only had to stay 1 night. There were exposed pipes in the tub. It was gross.

Family_with_children

10/10

Exceptional

07 Jun 2026

Leigh

.

Family_with_children

8/10

Excellent

06 Jun 2026

Neisha

Good breakfast, close to everything

Family

10/10

Exceptional

06 Jun 2026

Lori

Clean, helpful staff, 24 hour outdoor pool was great

Family_with_children

6/10

Pleasant

05 Jun 2026

Juan

The pool and hot tubs were poorly maintained, lots of leaves and garbage.

Partner

10/10

Exceptional

04 Jun 2026

John Thomas Crespo

Excellent customer service

Family_with_children

8/10

Excellent

04 Jun 2026

Joan

The room was good but there was no body wash in the shower. Just shampoo and conditioner.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Carmen

The suite was clean and the staff were friendly and attentive.

Partner

10/10

Exceptional

03 Jun 2026

Rebecca

Breakfast is wonderful, rooms were clean and the fact that pool was open 24 hours is a huge bonus

10/10

Exceptional

01 Jun 2026

Adam

Hotel was perfect

Family

8/10

Excellent

01 Jun 2026

Neil

Rooms are very spacious and clean. Loads of space to park your car but it seems that they've now introduced a charge for parking. The other minor issue is that whilst the breakfast is tasty and well organized, it does lack variety and is pretty much the same every day. That aside, a great location for Disney, Kissimmee and the I4 meaning its worth considering.

Partner

4/10

Poor

01 Jun 2026

Heather

Room muggy smell upon arrival
Air conditioning at 60 still warm in room
Dirty clothes found behind couch
Housekeeping tried multiple times to enter our room at 9 am when checkout is not till 11. Thank goodness we had deadbolt activated so couldn’t get in.
Breakfast buffet was good especially Mickey waffles that were different flavors.
Hot tub had live bugs coming out filtering drain.
Hallway carpets dirty never swept in our days there.

Family

10/10

Exceptional

01 Jun 2026

Wendy

Nice hotel -close to all theme parks

Family_with_children

2/10

Poor

31 May 2026

Lisa

My family and I stayed there 2 years ago and had an enjoyable time. This time around the room smelled moldy so we got our room switched to the 7th floor and then the elevator stopped working that was a nightmare. Then our tub was clogged and wouldn't drain so we had to call maintenance to fix it. The ac was broken in the lobby so it was broken in the elevator, once they finally got it working. Also, the room wasnt all the way cleaned and we found things that belonged to previous guests. And the faucet in the bathtub was broken. Tried to get my money back but the hotel said non refundable so we stayed even though we didn't want to. I tried to make the best of it but it was one thing after the other. If you want a good hotel stay at the IHG in Kissimee, cheaper, friendly staff and waaay nicer.

Family_with_children

6/10

Pleasant

31 May 2026

Kortney

My room was pretty clean and I did not see any bugs. My shower was spraying everywhere, water damage was very visible. My key card (like many others) did not work. I went to the desk 3 times to ask for a key that works. After quite sometime, maintenance showed up to let us in our room. The pool area had toys, broken toys, trash... the hot tub kinda worked but definitely watch out for the moving railing upon entering and exiting the hottub. One elevator was broken so we ran the steps most of the time (five floors on the opposite side of the hotel). The breakfast had a few choices, nothing worth eating there for. I have definitely been to worse places. The pool is open 24 hours, that is an area you should expect heavier drinking area at night, cans laying around.... it is a place to sleep and shower and hit the theme parks.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Adriane

Room was spacious but smelled very very musty. Toilet didn’t flush well. Sink didn’t drain well. Stained carpets. Room was clean enough. Only one of elevator worked so long wait times. We used the stairs a few times (all the way to the 5th floor).
Beds were comfortable. Breakfast was good.
Free parking. Didn’t use the pool area but looked nice.
Air conditioning worked well and shower was hot.
Has potential but needs to be updated. If I had to stay more than one night I would’ve asked for a different room.

Family_with_children

4/10

Poor

31 May 2026

Rigo

Free breakfast only included sausage links and egg and cheese omelette. The room was decently clean. But the pool was dirty. There was a piece of poop in the pool. I unfortunately saw it too late but hopped out as soon as I saw it. Would I stay there again probably not but for the price for 3 nights it wasn't terrible. Also because theres a theme park in front of it they charge you parking. Which is crazy because why dont they give you a voucher or something to display on your dash. It is close to the parks but yeah i dont think id stay there again

Family_with_children

10/10

Exceptional

31 May 2026

Tu

Staff was great!

Friends