David
Lovely hotel, shame about the sewage odor!
We stayed in room 3. Sadly, the bathroom emits a horrible sewage odor from the drains. The odor is so strong it made us gag—the smell of sewage is disgusting. In order to enjoy the room, the windows need to be left open, which is fine during the day, but not at night when trying to sleep.
On mentioning the issue to the staff, little was done to resolve the issue. We also asked to move to another room and the request was not fulfilled.
At the very least we should have been credited back part of our stay for having to sleep in a room that really was unacceptable due to the sewage smell issue.
Otherwise lovely hotel and ambiance. Super friendly staff and good location.
It’s a shame, our issue wasn’t taken more seriously and/or remedied. We expected better at this price point.
On mentioning the issue to the staff, little was done to resolve the issue. We also asked to move to another room and the request was not fulfilled.
At the very least we should have been credited back part of our stay for having to sleep in a room that really was unacceptable due to the sewage smell issue.
Otherwise lovely hotel and ambiance. Super friendly staff and good location.
It’s a shame, our issue wasn’t taken more seriously and/or remedied. We expected better at this price point.
