Hotel Montan

10/10

Exceptional

11 Mar 2026

Shiu Tung

Very convenient

Family

6/10

Pleasant

03 Mar 2026

Peter

The hotel avoids the most expensive streets of Zürich, and offers a satisfying breakfast. The room and building are old and historic, but the showers are modern. Most shops are a few streets away, on the other side of the train station.

Self

6/10

Pleasant

19 Feb 2026

Carlos

Los baños tenían problemas la bañera. No tenía botón para el agua de no funcionó, cama se iba de lado

Partner

6/10

Pleasant

02 Feb 2026

Paul

This is no reflection on any of the professional polite staff but the Hotel was not was expected.

Looking back at the online pictures of the Hotel and room, we were somewhat shocked on arrival.

The bedroom was the biggest shock.
It was small, run down and generally in a very poor condition.
The bed is one that sits about a foot off of the floor, so very awkward with someone with mobility issues.
For a room that size, I have never seen such a huge TV.
It must be 47” HUGE.
We paid for a delux double so not sure what a normal double would be.

Lights in bathroom were out so we had one working out of four.
Handle broken off in bath, so nowhere to grab as the bath was slippery
Toilet seat moving around.
In general the bathroom was in a very poor state.

Fold up seat was found in the tiny wardrobe, which left little to the imagination.

The breakfast offered was good with plenty of fresh option to be had.

Location sold it to us as it is only about 300 yds from Zurich HB, which was great as we had planned trips to Tiflis.

To summarise, fantastic staff and it is a good hotel for young backpackers but so if you require a little luxury away from home.

Leisure Partner

8/10

Excellent

02 Feb 2026

Ian

The location is hard to beat. The hotel is about a block and a half from Zurich HB train station. The staff are very polite, all are always busy working but they remain attentive to guests. I found the breakfast buffet to be quite good. What I would change are the pillows which are not supportive, at all.

10/10

Exceptional

26 Jan 2026

David

Nice room. As mentioned by others the pillows are to thin. Breakfast is excellent

Partner

8/10

Excellent

20 Jan 2026

gabor

Good location

6/10

Pleasant

19 Jan 2026

vimal

Poor condition of bed and bedroom furniture.

Business

8/10

Excellent

18 Jan 2026

Rachel

Overall we had a good stay at this hotel, the room was clean and comfortable, it was a bit smaller than some of the other rooms we had stayed in but it was in a major town so that was to be expected. The room was supposed to have a kettle however the base plate was there but not the kettle. My husband mentioned this at reception (we didn't want them to think we had taken it) and was told that was because we had a coffee machine however we didn't. When we told the guy on reception he said we will get one left in your room. When we returned there was no kettle there. It wasn't an issue as we carry one with us but it just didn't sit well.
On the plus side the breakfast here was fantastic, plenty of choice to suit every taste. The shower was good and the bed was comfortable. The location was also perfect for our needs very close to the train station and trams also central to Zurich town. I would recommend staying here, particularly if traveling by train.

Partner

8/10

Excellent

15 Jan 2026

Hans Christiaan de

Very convenient next to the Zurich main train station, the building interior has been nicely decorated and designed, the rooms could use a little maintenance, yet very acceptable for the pricing, breakfast is good enough, staff very friendly I would come back here!

Business Self

4/10

Poor

11 Jan 2026

Roberto

The room was uncomfortable and poorly maintained: the mattress and topper slid off the bed, headboard was loose, duvets and pillows were old and flat, there were hairs and rice on surfaces, the TV had no streaming or screen-sharing, and the elevator was noisy.

Leisure Self

10/10

Exceptional

06 Jan 2026

Robert

Clean, comfortable bed and bath, great breakfast, incredible value

Leisure Self

6/10

Pleasant

03 Jan 2026

Haris

Average tkom

10/10

Exceptional

01 Jan 2026

Sacha

Lovely stay for me and my son easy to check in and facilities was excellent

Would stay here again on our next trip to Zurich

4/10

Poor

27 Dec 2025

Pennie

The bathroom was full of black mold. The wall to the door was bubbling up and the ceiling had black residue. There is no ventilation in the bathroom. We just stayed overnight and had a busy day after check in. We were in room 101 or 102 near the elevator.

Family

8/10

Excellent

25 Dec 2025

Jeffrey

Staff was very friendly and helpful, both in lobby and dining room

Leisure Family

6/10

Pleasant

22 Dec 2025

Sarah

Breakfast was fantastic, pillows and showers were terrible. Great location

Leisure Partner

2/10

Poor

20 Dec 2025

Lynsey

Filthy

10/10

Exceptional

20 Dec 2025

Gary

Clean room. Could benefit by having a mini bar fridge

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Subash

Room was spacious and clean. Great location to train station, supermarket, restaurants. Breakfast was good.

Leisure Self

2/10

Poor

18 Dec 2025

Nicole

I booked a room for three adults, there were three single beds in the room with hardly any room for our luggage without feeling like it was a fire hazard. The thermostat did not work and it was extremely hot in the room and very uncomfortable to sleep. The pillows were paper thin. The shower had no hot water. I asked the desk if they could send maintenance to the room while we were out walking the Christmas Markets and getting dinner and when we came back 5 hours later no one had visited the room or fixed any issues. I loved Switzerland, but when we return we will not be staying here.

Leisure Family

10/10

Exceptional

17 Dec 2025

Yuan

Great breakfast buffet, loved it

Partner

8/10

Excellent

14 Dec 2025

Megan

Easy check in and out, the room was good size and clean. Great location next to train station but also nice street. Soft bed. Walls were pretty thin, could hear guests on other side of wall. Hotel kindly prepared to-go breakfast for us on our early departure but it the meat smelled bad to us and we didn't eat it.

Partner

8/10

Excellent

09 Dec 2025

Denisa

Walkable to center and close to bus and train central station

Leisure Partner

2/10

Poor

04 Dec 2025

Arub

The room was too small

8/10

Excellent

02 Dec 2025

Roselyn

Positives
Great location, pleasant staff and breakfast to go.
Negatives
Dated room

Friends_and_family Friends

10/10

Exceptional

25 Nov 2025

Ancai

Great place close to train stay

10/10

Exceptional

19 Nov 2025

Nicholas

Incredible breakfast and service

10/10

Exceptional

18 Nov 2025

Bryce

Excellent staff. Problems were quickly resolved. Would stay there again.

Self

2/10

Poor

13 Nov 2025

valery

I didn't book the smallest room, but I got a small, dark room with a broken light fixture that was supposed to be attached to the headboard, but it simply wasn't there, leaving only wires sticking out. We only stayed one night, but that was enough to ruin my impression of Zurich. The breakfast was so-so, nothing special. It would have been nice if there were stickers describing the contents. I wouldn't recommend this hotel to anyone.

Leisure Family

4/10

Poor

13 Nov 2025

Tyler

Room overall was of poor quality. Thin pillows, poorly lit, noisy fan, thin walls. Breakfast was terrible.

Great location near HB. OK for one night

4/10

Poor

06 Nov 2025

Guli

I liked the size of the room, but I didn’t like the heating—it was cold inside. The room was also quite dark because there were no lights in the bedroom except for a small lamp. The bedside lights were not working. The sink’s pipe was clogged and dirty.

Check-in should be self-service, this process is inconvenient. Also, after 9:30 a.m., cleaning staff started coming every half hour until 11:00 a.m., which was terrible! I informed them that I would check out by 11:00 a.m., but two cleaning ladies kept coming one after another for an hour and a half.

Breakfast was average, with a poor variety of food. Noise from outside was easily heard, and the TV from the next room was so loud it disturbed my sleep. I will never stay at this hotel again and do not recommend it.

Leisure Self

6/10

Pleasant

03 Nov 2025

Suetngan Fiona

Check in was all right, we can leave our luggage when it is too early to check in. So when we get back, we were allowed to go into the luggage room and pick up the suitcase that we left earlier on.
While it is convenient to me, I had a second thought of safety and security issue.
The room was alright, but a bit dusty and the floor was a bit sticky too.

Leisure Family

6/10

Pleasant

28 Oct 2025

Godfrey

The Breakfast was good. The pillows were flat and not comfortable

Leisure Partner

6/10

Pleasant

26 Oct 2025

Lalit

Very expensive, i would say twice the price of what it actually worth.
I understand Switzerland is expensive, but this hotel was not worth the price.

Hotel is not bad though, good location and employees were friendly.

Friends_and_family Family

2/10

Poor

22 Oct 2025

Dennis

No air conditioning, uncomfortable, and dirty.

Hotel was expensive but horrible. There was no air conditioning, so we left the windows open all night and could not sleep because of the heat and drunk people yelling outside. The bed was some kind of foam so if go to the edge you roll off onto the floor. The floor was covered with a thin felt instead of carpet. The fan and coffee machine were broken. There was mold on the shower curtain. The breakfast was average.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Sanjeev

Clean and pleasant! Great breakfast choice. Friendly staff.

Leisure Friends

10/10

Exceptional

07 Oct 2025

Pedro Antonio

Hotel Montana Zürich is an excellent choice! The property is modern, spotless, and beautifully designed. Its location is unbeatable—just one block from the station, making it very convenient for travelers. The staff at the reception were warm and welcoming, and the breakfast exceeded expectations with both quality and variety. I would highly recommend this hotel 1000% to anyone visiting Zürich

Leisure Partner

8/10

Excellent

05 Oct 2025

Janice

Montana hotel was very convenient as it was close to the train station and other transport.. the breakfast was very good .. the room was fairly basic .. it would have been great to have a fridge in the room .. staff were so nice especially Paula she was wonderful 😊

8/10

Excellent

28 Sep 2025

Niko

Shops nearby

Leisure Family

6/10

Pleasant

27 Sep 2025

Kenneth

The lobby was nice. The room did not live up to the pictures. Strange odor in the room as well.

Leisure Family

8/10

Excellent

22 Sep 2025

Rainier

This was a great option. The breakfast daily was fantastic, I loved the coffee machine. The location was excellent, walkable distance to the city. The staff was nice. The receptionist on checkin in gave us the first available room 1hr beforehand. She saw the tiredness in our eyes and helped as best she could. Kudos to her. The only issue with the room was no ac just fan. Not sure if this is normal in Zurich. But to be honest it really didnt bother us.
Will surely recommend here for the price.

8/10

Excellent

16 Sep 2025

Michael

Good hotel. Nice breakfast included. (Check your booking)

Leisure Partner

4/10

Poor

16 Sep 2025

Dawn

Room was overly cramped due to having bunk beds in that we didn’t need; a bit dated but that was expected. No air con in room and due to being near train station too noisy to have windows open. Pillows were ridiculously soft - even with two it was equivalent to not having a pillow. Breakfast was a disaster - no tables available, when there was, there were no glasses for the juice, no plates, no bowls and no cups; only two staff on trying to service about 60 guests. Nearest ‘conveniences’ are a sex shop and weed grow shop. Good location to the station however.

Leisure Partner

6/10

Pleasant

16 Sep 2025

Samuel

Great but not the best. Needs work.

There is a reason why they’re Montana 3 stars. When we first walked into our hotel room we saw hair that was not ours in the sink, the pillows were subpar and flat, and the bed was very firm and very hard to sleep on. nonetheless the hotel staff interactions were top notch. I don’t remember concierge name but she was very helpful with Information about Zurich as to where to eat or what to see. She helped us on September 14th around 2:00 and we feel as though she deserves a shoutout. Breakfast was alright, it was a nice touch to our stay and we are grateful for it.

Partner

6/10

Pleasant

15 Sep 2025

Christine

The location is quite central and close to public transport. The room was small but clean with big soft towels provided. Some of the light switches were a bit dodgy. We needed support from Reception to get the bathroom light to work.
The breakfast was great, wide choice of hot & cold, savoury & sweet. Provided oat milk as alternative to cows milk when asked.
We booked a twin deluxe room and was given a standard room, with no explanation other than to say that this was what was available. No financial compensation given.

Leisure Family

4/10

Poor

14 Sep 2025

Paul

While the sheets and towels were clean the rest of the room could use a good clean. There was dust on the desk, the shower and sink drained very slow and the shower curtain was stained beyond its useful years. The room was very dark - with little lighting available.

On the positive side:
breakfast was good
Location was good - close to train station and short walk for sightseeing.
TV had a variety of different language channels

10/10

Exceptional

14 Sep 2025

Matsumura

q

Business

8/10

Excellent

09 Sep 2025

Colum

Good location good breakfast

Partner

10/10

Exceptional

09 Sep 2025

Linda

Greeted by a helpful hostess who spoke good English and made check in easy. Breakfast was lovely with healthy selections. Located in a convenient area for tourists. Negatives were no air conditioning or wash cloths

Leisure Friends

8/10

Excellent

09 Sep 2025

Yvette

The breakfast is included and is much more than we expected.

Leisure Family

6/10

Pleasant

05 Sep 2025

Asmaa

Room was hot and had a small inefficient fan

Leisure Partner

10/10

Exceptional

05 Sep 2025

Cheryl

Staff is nice.

Leisure Family

6/10

Pleasant

01 Sep 2025

Madeline

….

4/10

Poor

29 Aug 2025

Ha Thanh Huynh

Great location as it is only 5-6 minutes walk to the train station. You can access Old Town Zurich by walking through the Main Train Station.

The hotel has limited lobby hours with staff to assist getting room key. No complimentary water, ice, or basic hygiene items. No AC, just a stand alone fan provide for the room. For summer months, it will get very hot. The room is small and basic…. Elevator is often slow and busy in the morning.

Leisure Family

8/10

Excellent

28 Aug 2025

Henry

My room doesn’t have

Friends_and_family Friends

8/10

Excellent

26 Aug 2025

Larry

Great location close to Zurich HB. Convenient to most attractions. Good breakfast included. OK stay for price.
Limited service. Fan doesn’t have safety cover. Limited furnishings. No human interaction. Good for one night passing through.

6/10

Pleasant

19 Aug 2025

Anahita

Poor for families with babies

Would not recommend staying at this Hotel as a family with a young baby, or in summertime. Checkin process was fine, however even though I specifically requested a cot in the room this was not provided. I had to wait over an hour for this to be provided, and it was an extremely old travel cot that my husband and I had to put together ourselves, and once done, we realised it was broken. We then had to go back to reception to get a suitable one (still old but not broken), which by this time had taken over 1.5hrs. Our 1year old baby missed her nap and was extremely upset as a result. This was a big hinderance as we only had 24hrs in Zurich and the schedule we had planned was now ruined. There was only 1 high chair in the breakfast area which was in use, so there was also nowhere for our baby to sit at breakfast.
The hotel and the rooms were also incredibly hot (our temperature monitor registering 33 degrees), and despite a dyson fan being in each room this barely made a difference and was extremely loud. No AC. Wouldn't recommend in the summer at all.

Friends_and_family Family

2/10

Poor

18 Aug 2025

Janine

Bed comfort was terrible, no AC, they don’t provide properly working fans. They claim that receptionists are available 24/7, but they are always out and you have to press the bell multiple times before t

10/10

Exceptional

17 Aug 2025

ANIL

Very close to train station. Central to everything

Leisure Partner

10/10

Exceptional

14 Aug 2025

Lyubov

Was very noisy outside

Leisure Partner

6/10

Pleasant

14 Aug 2025

Jenny

This hotel was made to look nice in the on-line pictures. Not so, quite run-down. Very hot in the rooms. Thank goodness there was a fan in the room. A well-worn hotel. Definitely a disappointment. Breakfast was good. Hotel is close to the train station and walkable to restaurants .

Great Chinese food restaurant is: The Yard. Highly recommend!!

Leisure Family

10/10

Exceptional

12 Aug 2025

Melvin

Overall nice place to stay. Be mindful it does not have air conditioning. Windows open during the night made it bearable

Leisure Friends

10/10

Exceptional

06 Aug 2025

Stephen

Location is very good, food was excellent, staff were helpful and friendly, room was clean and comfortable. We would come back next time, and highly recommend to others.

Leisure Family

6/10

Pleasant

05 Aug 2025

Zbigniew

Close to train station .

8/10

Excellent

04 Aug 2025

Ishla E

Be careful with the bread lid.

Stay was comfortable, breakfast buffet had many options but they really should give one of employee that serves breakfast some hospitality one on one.

We where getting breakfast when all of the sudden this lady starts raising her voice at us, and basically fighting with us because the lid of the breads is closed. She did this 2 times... funny thing? We hadn't even touched the bread area, it wasn't us thay left it open but she was just plain pissed because the lid was being closed. Not even a good morning.... directly ro raising her voice at 7am....

Overall good stay, just beware of closing the bread lid, because you will be reprimanded.

Partner

8/10

Excellent

03 Aug 2025

Steven

Hotel Montana is quite close to the train station and walkable to old town, that is why we picked it. It was not the nicest neighborhood. The young lady who checked us in was very friendly and helpful. There was no AC and the fan provided didn’t do much. The breakfast was quite good.

Leisure Family

6/10

Pleasant

27 Jul 2025

Fatima

There was a leak on the roof which was covered with duck tape. No hand soap and shampoo for two days. Water draining on the faucet was very slow. I would not stay there again. Area was on the center but they need to improve service.

8/10

Excellent

26 Jul 2025

Muriel

It was well located with respect to our transportation via train and bus needs. It is not fancy with minimal guest room amenities. However, the breakfast was excellent with lots of otions. Our room was listed as a courtyard room that turned out to be a parking area for Hertz and delivery area for the CO-OP grocery store around the corner.

Leisure Family

4/10

Poor

15 Jul 2025

Christopher

Our room was in the top floor in a very hot annex. Even in the moderately warm temperatures of our visit it was hardly bearable. There is no AC. We had no curtains on one of the windows and a broken external blind. We mentioned this to the staff , but it was clear they were going to do nothing and they didn’t! The windows open straight out with no safety bars.I would avoid the hotel

8/10

Excellent

13 Jul 2025

MERI

I like this hotel. It good location near train station and promenade area.
Has very good breakfast
People are working there very friendly
But no air conditioner and no refrigerator in the room. But when I was there weather it was very nice not hot.
Definitely recommend my freinds

Leisure Self

8/10

Excellent

13 Jul 2025

Rosalyn

The Hotel Montana like eveyone said is very close to the train station. It was nice not having to lug my suitcase for blocks to get to the hotel. The staff was very friendly and accommodating. Before I arrived in Zurich, I made several calls to the hotel and they were always very very gracious in answering all my questions. The only problem was there are no air conditioning in the rooms. Switzerland was having a heat wave in June, and even though we had a fan, it still was fairly warm trying to sleep.

Leisure Friends

6/10

Pleasant

07 Jul 2025

Patricia

It was Good as it was near the train station and we only stayed overnight so it was perfect for needs

Leisure Partner

8/10

Excellent

30 Jun 2025

Shannon

Close to train station.. good breakfast.
Easy check in

Leisure Family

6/10

Pleasant

30 Jun 2025

Donald

I selected this property due to thinking it would make sightseeing convenient. However, without a friendly and welcoming staff to provide guidance, it did not meet my expectation. The taxi from the airport was costly, check-in was electronic, our room was small and hot, and there was limited dining in the area. It was conveniently located to the train station, offering a short walk to the train station for travel to Lucerne.

Leisure Partner

6/10

Pleasant

25 Jun 2025

Katharine

No prizes for beauty!

It was all Ok, and the breakfast was good and in a nice room, but the street wasn’t attractive and the exterior of the building was ugly!

Partner

2/10

Poor

19 Jun 2025

marc

No AC !!!!!!

Friends_and_family Family

6/10

Pleasant

09 Jun 2025

Katherine

Good location if using the train station. Close to centre of Zurich. Breakfast was ok.

Partner

10/10

Exceptional

04 Jun 2025

Osman

Great hotel , walkable to main train station and museums. Breakfast was excellent.

Leisure Family

2/10

Poor

01 Jun 2025

Mary

No hair dryer, room phone not working.
Noisy even with windows closed.
No temperature control, no AC
Fan not working

Leisure Friends

2/10

Poor

30 May 2025

William

This hotel was disappointing. Hot. Ugly atmosphere.

Leisure Family

6/10

Pleasant

29 May 2025

Maria

The hotel is close to the train station,tram, groceries and restaurant. They have buffet breakfast everyday. But one day of my stay, the kitchen staff got upset that i was holding the wrong cup in front of the coffee machine. They run out of cups at that time. He could have said nicely. Also, In case you’re travelling in the summer here in zurich, this hotel does not have air conditioning. But they do provide electric fan . They have concierge there but they want you to check in and out online.

Leisure Family

10/10

Exceptional

27 May 2025

Paula

Lovely clean hotel. Great breakfast! Great location

Leisure Family

10/10

Exceptional

23 May 2025

julie

The hotel is located close to the train station and the bus station. Very convenient. It is next door to a Coop grocery store, and you are allowed to use the hotel breakfast area to eat food from the store, which can save quite a lot of money in Zurich. Room and staff very pleasant. Would stay here again.

Leisure Partner

10/10

Exceptional

19 May 2025

Lynor

ease of checking in and checking out. i love that i got to have coffee in the evening too! LOL

Leisure Family

6/10

Pleasant

18 May 2025

Lionel

Property was presentable and the staff were helpful at times.

Leisure Partner

6/10

Pleasant

09 May 2025

Nour

The location ist perfect and the breakfast is nice to kickoff the day. However the pillows are the worst I have ever used. I still have neck and shoulder pain 4 days after. I requested better pillows and eventhough they looked better they didn’t support my head at all.

Leisure Friends

10/10

Exceptional

08 May 2025

Paul

Good location.

Leisure Partner

8/10

Excellent

05 May 2025

Shikha

Property location is very convenient but they don’t allow check in even 5 minutes before time.

10/10

Exceptional

02 May 2025

Rynae

Location was great. Short walk to train station and meeting point for bus tours. Co-op store around the corner to pick up take away meals. Breakfast was decent. Overall good value.

Leisure Partner

8/10

Excellent

24 Apr 2025

Matias

The room had some defects, but it was a nice place with a good basic breakfast

8/10

Excellent

23 Apr 2025

Leila

Located in a quite neighborhood and close to the Zurich HB. Clean room with enough amenities, good amount of choices with breakfast.

4/10

Poor

21 Apr 2025

Ken

Mobile Phone Charging Problem

The big problem was the hotel electrical sockets are not compatible with the European-UK adaptor. The only one socket can be used were the one in the bathroom. This socket with my adaptor plugged-in needed to be supported as the socket holes were loosened. I believed it was not safe to use during showing as the bathroom was steam up. As a result, charging time was very limited for two phones.

Partner

10/10

Exceptional

16 Apr 2025

Ricardo

Close to Zurich Main Station. Will recommend to family and friends.

Leisure

6/10

Pleasant

16 Apr 2025

Verified traveler

Very handy for the central train station. Interesting to have to create your own keycard, but nice that they are made of wood for recycling. One of the breakfast staff mocked my pronunciation when asking for something - not very professional (particularly as English is my native language...)

Leisure Family

10/10

Exceptional

12 Apr 2025

Mylene

Lovely and accomodating staff especially the afternoon when we arrive

Leisure Family

10/10

Exceptional

11 Apr 2025

AKANE

Location was perfect, near station.

Leisure Family

8/10

Excellent

10 Apr 2025

Byron

Great stay - food very good

Leisure Family

10/10

Exceptional

06 Apr 2025

Shiu Tung

Nice breakfast

Leisure Family

8/10

Excellent

01 Apr 2025

Guilherme

The hotel is within walking distance from the main station, and you can store your luggage for free until check-in. The breakfast was exceptional (really!). Our room needed some work (the ventilation system was not working and the shower was leaking). Yet, we were only there for one night, so it was absolutely fine. Staff friendly and helpful. Have I mentioned the breakfast? Wow.

Business_and_leisure Partner