Candlewood Suites Durham-RTP

United States , Raleigh/Durham - NC
DURHAM, 1818 East Nc Hwy 54
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100 reviews shown

10/10

Exceptional

22 Mar 2026

Michael

💟

4/10

Poor

21 Mar 2026

Pedro

Old dusty and dirty. Hotel smelled bad

Family_with_children

10/10

Exceptional

08 Mar 2026

Ramona

Gym, free laundry service, free parking and kitchen

Self

10/10

Exceptional

06 Mar 2026

Terrance

Yes

Self

8/10

Excellent

03 Mar 2026

david m

Very nice and clean

2/10

Poor

02 Mar 2026

Brianna

This was the worst stay ever ! None of the room phones worked , a lot of noise complaints, there was a pungent smell throughout the entire establishment and the couches and chairs were soiled and torn up … just horrific.

4/10

Poor

23 Feb 2026

Nicole

I found two roaches in my room.

Self

10/10

Exceptional

10 Feb 2026

Gianluca

Yes

10/10

Exceptional

05 Feb 2026

Edward

room was clean and staff very generous

Business

4/10

Poor

26 Jan 2026

Joyce

Insects (Roaches)

Business_and_leisure Partner

6/10

Pleasant

26 Jan 2026

Lakisha

I was disappointed in housekeeping. The lady did not clean the tub after I had to wait 4 days because the first housekeeper did not clean the bathroom! When I said something about it, she went in and wiped it with a towel! It cost to stay here! the services are only offered every 7 days so it seems they would do a good job. Se did not sweep or mop the floor, but i passed her today doing that in another room! I was really annoyed by that!

Leisure Self

4/10

Poor

24 Jan 2026

Lakisha

I know the hotel services only 7 days. The day my room was to be cleaned, the young lady never cleaned the toilet or the tub and proceeded to leave! I let the office know for 4 days in a row and no one ever came back to clean it until today. And even with today I had to remind the lady that the tub need to be cleaned. I have stayed here for quite a bit and spent some money here. For the most part the staff has been nice and that the first time I had an issue with the room being serviced.

Leisure Self

10/10

Exceptional

16 Jan 2026

Jawahar

The room was spotless. Clean and spacious. One of the best budget hotels in this area.

Business Self

8/10

Excellent

15 Jan 2026

Christi

Even though i had to change rooms THREE times due to certain issues in each room, the feont desk lady was so sweet and understanding and she made sure we were situated.

Business Family

8/10

Excellent

11 Jan 2026

Crystal

I was in need of a comfortable bed, a hot shower, in the exact location of the intersection of highway 55 and highway 54 in Durham. The Candlewood Suites delivered on all three conditions, plus the room looked exactly like it was pictured so I have absolutely no complaints.

Leisure Self

10/10

Exceptional

08 Jan 2026

Stella

Everything was excellent,checkin/ checkout was easy

8/10

Excellent

02 Jan 2026

Lakisha

The room smelled damp. I am not sure if it was the covers or things being wiped down that were not completely dry.

Leisure Self

10/10

Exceptional

27 Dec 2025

MyTee

I enjoyed my stay very comfortable and the staff was very friendly and accommodating.

Self

10/10

Exceptional

23 Dec 2025

Lakisha

The staff is really bice, the room was clean and any issues I had, housekeeping and maintenance took care of it!

Leisure Self

10/10

Exceptional

21 Dec 2025

Walter

Very nice place and very clean. Good hotel and for a good price.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Hennessy

My room was clean an ready excellent

Leisure Family_with_children

4/10

Poor

14 Dec 2025

Danny J.

The issue I had was during my first night stay. About 4:30AM I was awaken by a beeping sound every 10-15 seconds. I couldn't figure out what it was but I waited about 30 minutes in hopes maybe whatever it was would stop. At 6:30AM it was still happening so I called the front desk. I informed the clerk on duty. She said it probably was the smoke alarm detector battery. She told me she'd have maintenance come fix the problem when they came on duty. So, I figured 8AM the problem would be resolved but at 11:30AM I still was being annoyed by the problem and really annoyed that nobody had come of to fix it. For me, this was very unprofessional and a guest shouldn't have to put up with this more than 5 minutes after informing the front desk. So, I called back down and informed the clerk that I've put up with this for 7 hours now and it wasn't acceptable. She told me she'd have someone come up immediately to solve the problem. Which it did happen but I truly believe if I hadn't called back down 7 hours later. Nobody would have shown up at all until I made that 2nd call. This was my only beef but I think you would agree it was a huge one because a guest shouldn't have had to make a 2nd call to fix such an annoying sound. If you put it into perspective -- 1 beep every 15 seconds = 4 per minute = 240 per hour x that by 7 hours and I had to endure that beep 1680 times before it was fixed. Yes, I could of left the room but I don't like leaving the room unattended

Leisure Self

10/10

Exceptional

12 Dec 2025

Octavia

Clean rooms, pleasant staff, safe environment, close to everything you need

Business Family_with_children

2/10

Poor

11 Dec 2025

Randy

Worse place to stay at. 11 cars got broken into including mine. No one was at the first desk.

Leisure Family

10/10

Exceptional

06 Dec 2025

Lakisha

The room was very clean and the staff is wonderful! I really love the courtesy and communication from Mya, and Jade!

Leisure Self

10/10

Exceptional

04 Dec 2025

Michael

Friedly staff very helpful and nice facility

Leisure Self

8/10

Excellent

16 Nov 2025

Lakisha

The room has been clean. I saw a few bugs, let the staff know and a guy from pest control came and sprayed. The staff is excellent!

Business Self

2/10

Poor

10 Nov 2025

DeVonna

Rude front desk staff, poor housekeeping, and unpleasant odor in one of the rooms

Business_and_leisure Family_with_children

4/10

Poor

08 Nov 2025

Mahamad

My first night in the room, there was a roach in my bathtub. The room doesn’t seem up to par, as there is crack within the ceilings, the toilet paper holder is lose.

Business Self

10/10

Exceptional

07 Nov 2025

RAMONIA

My favorite place to stay! Clean, comfortable beds, nice staff, free laundry!

Leisure Self

10/10

Exceptional

04 Nov 2025

Felicia

The room was clean and I was impressed with the residential size refrigerator. Staff was exemplary and I will utilize this property again!

Self

10/10

Exceptional

03 Nov 2025

Judith

The staff was more than accommodating. It is you that I have a problem with. My room was $72.00 a night for 3 days to pay on site. Tell me why were my days changed by you after one day? Their rates were cheaper than the rates you offered after you changed my rates. I am very disappointed in you for I had a personal Emergency. You costed me an additional $70.00 plus taxes.

Business Self

2/10

Poor

03 Nov 2025

Marcus

The room was okay but services were terrible. Their was multiple vehicle break in the staff were very

10/10

Exceptional

03 Nov 2025

Melissa

We really enjoyed our stay. The kitchen in our was very convenient. The bed was very comfortable! I love IHG sheets and beds, wish they would tell us where they get them. The service was fantastic. The two ladies are the front desk were so kind and helpful. We also appreciated the late check out. We never figured out how to turn the tv on, but luckily didn’t need it. I’m sure maintenance would have gladly come up to show us but it wasn’t a big deal. Overall, great stay, great location & great service from staff.

Partner

6/10

Pleasant

29 Oct 2025

Lawrence

The room was okay. I had to borrow a power strip since the room packed outlets by the bed.

Leisure Family

10/10

Exceptional

26 Oct 2025

Georgia

Everyone was really nice, the room was clean. I will definitely consider staying here again on my next weekend trip to Durham.

Friends_and_family Family

6/10

Pleasant

23 Oct 2025

Kim

the parking areas where clean, decebt and quiet. However, the room were outdated and in need of Upgrades and renovations. The sofa beds were worn and torn as well as chairs. There were no carpets throughout the room, and tile in bathroom floor were broken. Surfaces appeared dusty.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Vicente

yes

Leisure Self

4/10

Poor

19 Oct 2025

mark

You need to exterminate roaches

6/10

Pleasant

12 Oct 2025

LaToya

Definitely need some upgrades but the staff were very welcoming and friendly.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Dennis

The hotel was very nice. It is a bit dated but clean and well-appointed. One of the added niceties was having a recliner in the suite.

Leisure Partner

6/10

Pleasant

10 Oct 2025

Ellis

The hotel had a strange smell in the hallway. The fire alarm went off a few times without any explanation for it. Overall the room was clean and the area felt safe. The hotel was convient and cheap for a short weekend trip.

Leisure Self

2/10

Poor

05 Oct 2025

Bienvenido

Hotels should list this as an extended stay property because it is. And if I had known that, I would not have booked my stay there because it's rather shabby like many extended stay facilities. There was a dead roach on the floor in my room, so I left and never even stayed the night. Also, when I arrived firefighters were there responding to some false alarm, so the fire alarm went off about three times for the approximately 20 minutes I was there. Abysmal.

4/10

Poor

05 Oct 2025

John

The room we were in the first night was dirty, there was a dirty towel in the bathroom, there was grease splattered on the stove top and the kettle sitting on the stove and there was dust on the stove hood. They moved us for the second night and the room had an odd smell in it. The staff was very friendly and helpful.
We’ve had worse but we won’t stay at this property again.

Leisure Family

10/10

Exceptional

05 Oct 2025

Gregory

Nice location and very spacious room

Business_and_leisure Self

2/10

Poor

04 Oct 2025

Jessica

Issues with bathroom towel rack felt down . Among other issues. The television was not working my husband was upset went to the front desk and spoke about these issues. The desk receptionist stated she will contact the manager to address these issues. However did not return my husband went back to the desk an hour later and was told that management will take care of it in the morning. Spoke to the manager I. the am and was told Expedia will refund our stay.

Leisure Partner

6/10

Pleasant

02 Oct 2025

Dominic

Business

8/10

Excellent

22 Sep 2025

David

Clean room fully equipped with dishes and dishwasher, microwave, cooktop, fridge, access to BBQ and free laundry.

Partner

10/10

Exceptional

22 Sep 2025

Tony

Great staff

Leisure Self

6/10

Pleasant

21 Sep 2025

Andrew

Quick overnight stop

It was okay. The room was moderately clean, but the bed seemed to be the most clean, which is ideal. The room needs a heavy deep clean as there are multiple cobwebs hanging from the ceiling. It also slightly smelled like smoke, which I promptly alerted the clerk so we wouldn’t be charged. Overall, the bed was clean and comfy. It was good for a quick 1 night stay.

8/10

Excellent

21 Sep 2025

Andrea

Will stay again!

Clean facility and room, linens were pristine. The kitchen was adequately equipped. Very clean fridge without any weird smells.
A/c worked perfectly.
There was quite a bit of outside noise into the evening and late night. We were in the end unit closest to the very nice outdoor grill area so a lot of that noise was from people out there being loud. Shouting and music from cars.
The windows weren’t covered enough so quite a lot of light came in the bedroom. Visibility from outside wasn’t an issue, just light around and under the drapes.
Will definitely stay again.

Business Family

10/10

Exceptional

16 Sep 2025

Napatsawan

I definitely come back to stay here again for sure. Staff are nice! the room is so quiet
everything is good!

Leisure Self

10/10

Exceptional

14 Sep 2025

Lester

I liked the kindness of the ladies at the front desk made us feel like we were at home.

Business_and_leisure Family

2/10

Poor

11 Sep 2025

Robyn

Filthy everywhere and smelled like cat spray. Had to wear shoes in our room because the floor was so dirty and it turned the bottom of my white dress black

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Sarah

My time with God

Awesome

Self

10/10

Exceptional

24 Aug 2025

Whitney

Manager and Staff

Manager and staff were amazing and polite . Mya was hands down the most communative and friendly !

Partner

10/10

Exceptional

19 Aug 2025

Emily

Like the kitchen and the staff is helpful.

Leisure Partner

6/10

Pleasant

17 Aug 2025

Michelle

Bed comfortable had old smell sofa need to be clean very filthy

2/10

Poor

15 Aug 2025

Karen

Dirty. Room smelled like smoke. Toilet ran all night and the bathroom fixtures were rotten. Also mold around the shower. It was a short stay but never again.

Business Partner

8/10

Excellent

14 Aug 2025

Jaye

The staff is wonderful. The place is relatively clean. It is convenient to the airport limited restaurants around the area and there seems to be people hanging out all the time but controlled.

Business Self

6/10

Pleasant

12 Aug 2025

Benjamin

Average at best

8/10

Excellent

07 Aug 2025

Naomi

good for the [rice

The price was good the room was good the staff were great

Business

10/10

Exceptional

04 Aug 2025

Shamelle

Everything was great

Leisure Partner

10/10

Exceptional

01 Aug 2025

Joseph

Great gym and room setup

Business_and_leisure Self

4/10

Poor

28 Jul 2025

srobona

Had kitchen, but kitchen ill-equipped. After check-in, the room didn't open with the key. After some wait, we got another room that didn't have full kitchen amenities. The property does not seem well maintained. But staff was friendly and helped us throughout.

Leisure Family

8/10

Excellent

26 Jul 2025

Gail

Quiet, clean, good location close to airport

Leisure Self

8/10

Excellent

26 Jul 2025

Jacobi

The staff were extremely polite and helpful. The rooms were spacious and stocked with amenities (cutlery, dishes, etc.). The only negative was the cleanliness of the rooms. You could tell the floors hadn't been mopped because our socks became black on the bottoms. The couches had stains, rips and tears on the cushions. Some of the fresh bedding given had stains on it.
Overall we had a great experience and the staff were accommodating. The price was reasonable and the location is walking distance to some food options.

Leisure Pet

10/10

Exceptional

19 Jul 2025

Carmen

Nice place

Very clean and the staff was wonderful.

Business Family

6/10

Pleasant

17 Jul 2025

Renise

The customer service was poor and the

6/10

Pleasant

13 Jul 2025

Verified traveler

Good but they can do better.

Overall my stay was good however, the hotel can do better in regards to cleaning, particularly, the furniture. The chairs and sofa in my room were visibly dirty and stained. Also the carpet by the elevator on the first floor had a strong smell of urine. However, the staff was friendly and the hotel felt safe and quiet overall.

Friends_and_family Family

8/10

Excellent

13 Jul 2025

Vance

The staff was always super attentive and really nice. Didn’t realize how awesome the Free Laundry Amenity was until next extended stay hotel charged for laundry (AND doesn’t provide free coffee!?)

Self

6/10

Pleasant

02 Jul 2025

Jordan

Fair

8/10

Excellent

25 Jun 2025

Robert

Was a great deal for the price. Had a two top burner stove, a full size fridge, and dish washer so made my life easier.

Business_and_leisure Family

8/10

Excellent

21 Jun 2025

Laurie

The suites are well equipped with everything you would need. The rooms / linens are clean. The staff is very friendly and helpful. I will definitely stay again

Leisure

4/10

Poor

21 Jun 2025

Katina

Bathroom was disgusting, it wasn’t clean; maybe wiped down but not sanitized. The kitchen area was dirty. The room was brushed over but not a deep clean. The staff was friendly. The overall experience wasn’t the greatest. I was only there for one night

Business Self

2/10

Poor

17 Jun 2025

Tamara

It was ratchet. Walls were dirty toilets looked like someone put cigarettes out on the seats. The ventilation vent was not working in the bedroom to circulate the air from the living room there was a crackhead knocking on my hotel door at 2 o’clock in the morning, asking for some female that wasn’t in that room

Leisure Partner

10/10

Exceptional

17 Jun 2025

Jbburch

The attendant at the front was super helpful.

Business Self

4/10

Poor

13 Jun 2025

Nevada

The agent that checked us in was very kind and friendly the hotel room although it appeared to be clean when we walked around with our socks, the floor was extremely dirty. The chairs were dirty. They need for the upholstery to be shampooed or cleaned. The general hotel room was just rundown and not of the best condition although it wasn’t clean clean it was actually clean it just was The upholstery stains in the bathtub that can’t be washed because the bathtub needs to be resurfaced. The upholstery in the room need to be cleaned, and then the nighttime staff was extremely rude and disrespectful compared to your daytime. Staff who was very friendly and helpful.

Business_and_leisure Family_with_children

4/10

Poor

08 Jun 2025

Larecco

Tv in the bedroom was blue , so every channel we turned to was completely background and blue ppl.. no linens or covers for let out sofa bed.. smelled like smoke/cigarettes. Ac worked in living room but broke the bedroom so it was muggy/hot. Shower felt good but tub didnt drain water. Front desk was nice , room was clean but alot of things didnt work completely..

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Christian

My stay was absolutely amazing. I couldn’t ask for anything more.

Partner

6/10

Pleasant

29 May 2025

Charles

Room keys did not work half of the time. Not very clean.

Leisure Family

10/10

Exceptional

29 May 2025

Susan

The property was very quiet and clean. Everyone that worked at the property was extremely nice and considerate. The room had everything you needed for the stay. Including a measuring cup!

Business_and_leisure Partner

10/10

Exceptional

27 May 2025

amanda

Perfect location for where I need to be and great prices!

Leisure Partner

6/10

Pleasant

25 May 2025

Verified traveler

Gym

Self

10/10

Exceptional

12 May 2025

Debra

The staff was amazing. This is not a new place but the room was nice and clean. The shower had great water pressure and was very hot. I would stay here again.

Leisure Family

2/10

Poor

08 May 2025

Neil

No shampoo, soap or toilet paper in bathroom stains on walls sticky floors. Smelled terrible. Outdated furniture and appliances mold in bathroom walls and ceilings

Business Self

10/10

Exceptional

27 Apr 2025

Verified traveler

Great for a short trip

The hotel is a bit worn down. The people are friendly and helpful. The rooms are clean and comfortable. I like the full kitchen and coffee pot in the room. Good water pressure. Small TV , no HBO A/C was load but worked well. It’s close to restaurants, grocery store and Starbucks. I would stay there again.

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

Brian

Clean!!

Business

10/10

Exceptional

08 Apr 2025

Joshua

It was nice and accommodating

Leisure Partner

10/10

Exceptional

08 Apr 2025

David

Didn’t spend much time at the property, but the staff was amazing, honestly.

Leisure Family

4/10

Poor

29 Mar 2025

Latravia

Lacks cleaning/ dilapidated furniture

Not a good experience. The staff was great but the facility was bad. Furniture was old, dirty, worn out and damaged. 1 room the toliet did not flush, bad smell, small insects, and microwave hood was broken off. Room 2. Broken oull out, filthy chairs and sofa bed broken . Room 3 ( 1:10 am when we arrive back from the ceremony) no electricity except the bathroom and bedroom. Window was opened, small insects in kitchen area, dry blood or mud (looks like) at bathroom entrance. Bedroom was fine but the rooms need some major TLC. Bathroom grab bar broken. Unsafe for my disabled mom. Smh

Friends_and_family Family

2/10

Poor

24 Mar 2025

Ashley

Hotel has went down hills complete

Old and smells like mildew!! Will never stay here again!!!

Self

8/10

Excellent

17 Mar 2025

Indie

Was clean for the most part, except there was other peoples hair all in the bathroom, in the shower, in the sink, in the washer, and even on the towels.

2/10

Poor

10 Mar 2025

James

I will never go back they had lice and bedbugs i didn't seem a housekeeper they didn't clean my room

Self

10/10

Exceptional

09 Mar 2025

Verified traveler

Great stay for the unc/duke game

I was worried because of other reviews but my husband and I have nothing bad to say about our stay! We felt safe for the most part and the lady at the front desk was so nice- I really wish I would have asked her name so she could get recognition!! The hotel is definitely older but you get what you pay for. We were very grateful for the price point and the rooms/lobby matched that (nothing bad just outdated)

Partner

4/10

Poor

05 Mar 2025

Ricki

I can't say much because I haven't been able to stay yet. Said that all the rooms were taken so I had to drove for many hours finding another place

Leisure Self

6/10

Pleasant

02 Mar 2025

Theodosius

All the staff I interacted with where absolutely fantastic.