Sonesta Select Durham Research Triangle Park

United States , Raleigh/Durham - NC
DURHAM, 301 Residence Inn Blvd
Show on Google | Map

100 reviews shown

2/10

Poor

26 Mar 2026

David

The lights wouldn’t turn on my room because the bulbs were all burnt out.

Self

10/10

Exceptional

26 Mar 2026

Caridad

Hotel needs a upgrade.

Family

2/10

Poor

24 Mar 2026

Jacques

If this is what Sonesta Select Durham considers “guest-ready,” expectations need serious recalibration.
We booked one room, and within 30 minutes had to request another due to the complete lack of cleanliness and hygiene.
Room #1:
Not “a little dirty”—this was never cleaned.
Used disposable douche bottle in the shower
Feminine napkin strips on the bathroom floor
At that point, we weren’t guests—we were questioning sanitation standards.
We requested another room thinking it was a one-off.
Room #2:
Same issue, different layout.
Ceiling looked like it might cave in
Furniture torn up like it doubled as a scratching post
Black mold on the bathroom ceiling
Hair all over the floor
Hallways smelled strongly of cigarette smoke despite being a non-smoking facility.
We checked in on the 18th and checked out within 2 hours. That’s not a stay—that’s a failed inspection.
Ended up paying $650 at the DoubleTree nearby just to get a clean room—the bare minimum this hotel couldn’t provide.
Overall vibe? Less hotel, more hourly-use energy.
No exaggeration—if anything, this is restrained.
Final verdict:
If cleanliness matters at all, avoid this place.

Family

6/10

Pleasant

19 Mar 2026

Thomas

The building has seen better days for sure, and so did the linens. They were clean but worn out.
Convenient location in RTP.

Self

8/10

Excellent

19 Mar 2026

Gary

Convenient, clean and nice staff. Coffee not avaliable early and no blow dryer.

Partner

8/10

Excellent

17 Mar 2026

Fred

Good value. Clean and tidy. Safe parking. Fridge in room. Staff was functional. Accessible location.

Self

10/10

Exceptional

16 Mar 2026

Aonderia

I really love the room it was clean and very nice..

Friends

8/10

Excellent

12 Mar 2026

Mohammad Jawad

Good

8/10

Excellent

09 Mar 2026

Precious

It's better than most and it's affordable

10/10

Exceptional

28 Feb 2026

Fuzhen

Clean rooms, excellent service

Self

4/10

Poor

24 Feb 2026

Rebecca

Our room had multiple

10/10

Exceptional

23 Feb 2026

Wanda

All of the aforementioned as well as the staff being incredible. I felt like family because they were so welcoming.

10/10

Exceptional

16 Feb 2026

Terri

Everything was perfect.

8/10

Excellent

15 Feb 2026

Candace

Clean room

Partner

6/10

Pleasant

15 Feb 2026

Jacob

Could be better

Leisure Self

10/10

Exceptional

14 Feb 2026

Jacqueline

Courtesy among staff and rooms were clean. This is my second stsy. This is my choice of hotels locally.

Friends_and_family Friends

8/10

Excellent

09 Feb 2026

Saundra

Quite lobby and good hospitality

Leisure Family

8/10

Excellent

26 Jan 2026

Delwyn

Everything was satisfactory

10/10

Exceptional

26 Jan 2026

Wanda

The room is lovely. The staff are very caring and friendly.

Business Family

4/10

Poor

24 Jan 2026

Lizanne

Burn marks on carpet in a supposed smoke free room. No housekeeping, very outdated design

2/10

Poor

18 Jan 2026

Chris

My room was not turned/cleaned before I arrived. I was put into a dirty room that had old/used bed sheets and a dirty bathtub to the point that I couldn't even take a shower. To make a long story short, I was switched into 4 different rooms as each room that they offered was dirty. They told me housekeeping didnt work on weeekennds so there wasn't anyone available to clean the rooms. This should be illegal and is a complete violation of state health codes as they are offering rooms that are not being turned over. I was so disgusted that I left after staying 1/2 a Day and I'm now requesting a full refund. The fact that I was constantly offered and was shown rooms that were dirty with pubic hairs in the bed/bed sheets and dirty bathrooms/showers is disgusting. I took pictures and plan to escalate this, especially if my refund isn't granted.

6/10

Pleasant

12 Jan 2026

Heather

6/10

Pleasant

07 Jan 2026

Emily

Only needed a place to stay overnight - area was fine and lobby looked freshly remodeled. The room however was pretty gross. Stains on the carpet, broken mirrors, dirt on the walls. I would only recommend if you need a place close to the airport.

Self

4/10

Poor

05 Jan 2026

Ida M Washington

The bed was uncomfortable, the pillows were flat, my room was adjacent to a busy road that kept me awake at night, and there were 2 packets of coffee for a 5-night stay. When I stopped by the desk for more, they would not give me any. The trash was removed and the towels changed the day before I left. Not a good experience for an expensive hotel.

Business_and_leisure Self

8/10

Excellent

05 Jan 2026

Marques

Friendly staff

4/10

Poor

03 Jan 2026

Tina

Balcony door was open to room security risk which made me feel very unsecure it was 30 degrees. no HEAT or hot water front desk was not helpful at first. After arriving back to the room still no heat moved to the room across the hall but again no hot water. Lady at the front was not helpful and was very passive and came off very rude.

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

Natalie

Everything was just average.

Business Self

2/10

Poor

28 Dec 2025

Rene

People lived there. Kids jumping on furniture while checking in. Rooms smelled. Expedia should not even have this crappy hotel on their website. Do not recommend.

Leisure Family

2/10

Poor

24 Dec 2025

David

The rooms carpet was dirty, the bed was very hard and the mattress was bumpy and very uncomfortable. Also we looked out the window to see our view and saw a bunch of homeless people and tents and trash with a dog barking all hours of the day and night. Very bad experience.

Leisure

8/10

Excellent

16 Dec 2025

Sherry

I stayed to 2 nights and there was no cleaning service provided each day. I had to ask for clean towels, which were never delivered. I ended up having to get the towels from the front desk. The property was designed to host a breakfast, but nothing was offered. There was only 1 very small garbage can in the room. It filled quickly and again, there was no cleaning service provided.

Business Friends

10/10

Exceptional

15 Dec 2025

Werner

Very good!

8/10

Excellent

15 Dec 2025

charles

Everything clean. Would have been nice if we would have been informed where things were located (ice, vending machines ,etc ). And if WiFi was available.

2/10

Poor

14 Dec 2025

Vanessa

No coffee or any breaskfast morning snack bed weee lumpoy need update big lunp in the middle...All hotels offer coffee lobby areas. most all day and night.day .phone in the room did not work the lights were not working..had to walk to dront desk to put in complaint Bad choice will not stay again poor customer service....

Friends_and_family Family

6/10

Pleasant

12 Dec 2025

Latoya

The property is pretty quiet for the most part. I was on the end near the exit door so I heard people coming and going through the night. Even though it says no smoking, the weed smoke nearly suffocated me waking me up and I reported it to the front desk. It didn't stop anything. The property was clean an updated for the most part. The area is not too bad. Just always watch your surroundings in any new city.

Business

6/10

Pleasant

12 Dec 2025

Cahtreasia

Stepping off the elevator it smelled so good. Entering the room it smelled horrible. I found what looked like a herb pill on the floor, a piece of rustic jewelry and it needed a goo vacuum. I arrived at 4pm to check in but had to wait for someone to return to the desk for about 20 minutes

2/10

Poor

07 Dec 2025

Fortuna

The room wasn't clean. There was a ball of tissue in front of the bed. The sheet had a weird red stain on it. When I got in, the desk has a dried substance on it that I had to ask for a wipe to clean it. There were random popcorn kernels on the floor and I asked in the morning if someone could vacuum and it never happened. I was locked out of the building when I arrived from being out - the sliding doors were locked and the person that was supposed to be at the desk was in the back office watching something. I will never come here again. The only good thing about it is that the rooms are cheap, but you get what you pay for.

Business Self

10/10

Exceptional

06 Dec 2025

Brian

Room was spotless.

Business

8/10

Excellent

28 Nov 2025

Marques

Staff courtesy

2/10

Poor

28 Nov 2025

Jordan

Staff is friendly but my room had bed bugs and the tv doesn’t work for HDMI cable.

Leisure Self

6/10

Pleasant

28 Nov 2025

Jovan

No the bed was all worn out messednup my back

Business Self

4/10

Poor

27 Nov 2025

Brigid

Not very clean…

6/10

Pleasant

27 Nov 2025

Shumel

I had to ask multiple times for towels.

6/10

Pleasant

23 Nov 2025

Olajuwon

Stains all over the entire floor. Also there was no microwave inside of the room in the refrigerator was barely cold. Also, the couch needs to be thrown out and replaced.

8/10

Excellent

23 Nov 2025

Cheryl

The room was okay. There were spots on couch and carpet. The room phone looked like some food had been spilled on it and housekeeping didn't notice it. The hotel didn't offer breakfast either.

Leisure Family

10/10

Exceptional

22 Nov 2025

Kelley

Clean
Cheap
Handy

10/10

Exceptional

20 Nov 2025

Dominic

Room was fine no issues

Leisure Family

10/10

Exceptional

17 Nov 2025

Brian

Nice stay. Front desk was amazing.

Leisure Self

6/10

Pleasant

17 Nov 2025

EDWARD

Beautiful property and excellent service!

10/10

Exceptional

17 Nov 2025

Laura

Yes, the room was great! Staff was friendly. I will be back! Thank you!

Business Self

10/10

Exceptional

16 Nov 2025

Sahiri

This hotel is quiet, perfect for relaxing for a few days, everything was clean and the staff is friendly. I will definitely return.

Self

8/10

Excellent

15 Nov 2025

Pete

I just needed a place to stay overnight. This is conveniently located and a great value.

Business

4/10

Poor

14 Nov 2025

Tierra

The hotel is a little outdated, there’s no microwave in the rooms and there was no breakfast at all! Not even a muffin. It was close to the airport though and that was a plus.

Business_and_leisure Self

8/10

Excellent

14 Nov 2025

Jerome

N/A

Leisure Self

10/10

Exceptional

13 Nov 2025

Chris

It was one of the better Sonesta suites

Business

4/10

Poor

13 Nov 2025

Shellian

You get what ypu pay for. The rooms smelled of cigarettes, there was damage to the walls, mirrors, carpets seemed very dirty.

Leisure Family_with_children

2/10

Poor

13 Nov 2025

Rodney

This was the worst hotel ever . It smelled horrible. The phones in the room didn’t work, the room smell like dog urine The towels were old, hard and small the bed. The toilets overflowed. No breakfast was served horrible !!!
Never stay at this hotel!!No maid service after 5. No clean linen provided for the pullout sofa. The pillows were small.the mattress had lint balls. I was give Zep spray to tone down the smell of urine. The front desk clerk showed no empathy!!
He stated he couldn’t give me a new room because the hotel was full for that night! All in all it is the worst hotel ever

Leisure Partner

6/10

Pleasant

12 Nov 2025

Richard

Room could use a little update. Carpet was stained in spots

Leisure

8/10

Excellent

11 Nov 2025

William

NO BREAFAST AT THIS TIME WASNT POSTED ON EXPEDIA

10/10

Exceptional

11 Nov 2025

Evan

Close to everything I need

Leisure Family_with_children

10/10

Exceptional

11 Nov 2025

Evan

Close to everything I need

Leisure Family_with_children

10/10

Exceptional

10 Nov 2025

Okemia

Staff was amazing

Leisure Self

4/10

Poor

09 Nov 2025

Sarah

They need to fix the ice machines, room phones, alarm clocks. Clean the carpet’s immediately, and fix the gaping hole in the ceiling dripping water into a mop bucket.

Leisure Family_with_children

4/10

Poor

09 Nov 2025

carlton

Carpet sticky and sheets not clean . The lobby looks beautiful and then the rooms look very poor

Business

4/10

Poor

08 Nov 2025

Lisa

The first room I checked into the room had not been cleaned and the towels were on the floor and chair, along with the bed not being made. The second room was better - but be prepared to wipe down the handles and desk area. There was a dead stinkbug on the curtain and no hair dryer in room. You could smell folks were smoking weed in the evening, and there is a small non-disruptive homeless camp in the forested area behind the hotel. The side of the bed that was nearest the door was like sleeping in a pit - I had to turn the mattress around to sleep flatly. Definitely a good price point, the staff were amazing and I felt safe.

2/10

Poor

08 Nov 2025

Thomas

The floors are covered in stains I slept with a hoodie and pants on it felt so gross

Leisure Partner

8/10

Excellent

08 Nov 2025

Amanda

decent room size, clean, no noise, convenient area.

Leisure Friends

4/10

Poor

07 Nov 2025

Daemont

Room wasn't clean. Stains in the carpet and drapes/ furniture. Total waste of money. Will not return

4/10

Poor

03 Nov 2025

Shondria

Carpet was wet, several stains on the walls, sofa and Carpet. Elevator button was broken and hallway smelled like urine.

Leisure Partner

6/10

Pleasant

29 Oct 2025

Terry

Decent if you have limited options

2/10

Poor

29 Oct 2025

Yogesh

Staff was great but condition of the room was extremely bad with stain carpets, broken lamps, stinking room and hallways. I can’t imagine how I survived overnight in this hotel. Staff was ok as they accommodated me to different room but experience was same.

Leisure Family

10/10

Exceptional

29 Oct 2025

Pedro Guillermo Alfaro

Staff was very attentive and helped with the reservation even before the arrival

Business Self

6/10

Pleasant

28 Oct 2025

Brandice

This hotel needs UPDATING BAD! Our stay wasn’t so pleasant! The light bulbs were burned out, the beds are NOT comfortable, they really need to be switched out ASAP, you can’t flip a mattress but so many times! Also the carpet was very dirty! Everything in this hotel needs to be updated and SOON!

Partner

6/10

Pleasant

28 Oct 2025

JEFFREY

Property is in coinvent location lobby is nice, and lobby staff were friendly.I was there for 1 week I declined house keeping for 1st day ,but after that I had asked for my room to be cleaned ,and my room was never done after I asked Housekeeping and front desk.

6/10

Pleasant

26 Oct 2025

stacy

The staff was very \"matter of fact\" and not very hospitable. The site does not advertise that a $100 deposit is mandatory at check in and will not be refunded for 3-5 business days. Pillows were soiled, keys had to be reprogrammed each time I left the room. The fire alarm went off at 6am and the front staff person was not around. The guest assisted each other with leaving the hotel until the fire department arrive. The staff never addressed the guest about this incident. I will not stay at this hotel chain again.

Leisure Family

6/10

Pleasant

25 Oct 2025

Ursula

N/A

Leisure Self

2/10

Poor

24 Oct 2025

ANN MARGARET

I booked a handicap accessible room over a month before my scheduled stay. I even called the hotel after I booked on Travelocity and confirmed that I wouod have an accessible room with an accessible tub instead of shower. I was assured my request would be fulfilled. When I checked in, they said they had no accessible rooms available and that I didn't make reservations for one. I showed them my confirmation stating I was confirmed for an accessible room with 2 queen beds. They again said they had none avaliable and asked if they could put me in a regular room for the night. I was in Durham for a 5-night stay and it was midnight by this time, so I said okay, but had to have an accessible room the next day. The tegular room they gave me was apparently the last room available and was the dregs of all the room. I could barely get to the bed because the dresser was so close, part of the blackout curtain was ripped down and would barely close enough to prevent a view into the room from the parking lot, and another part of the curtain had a long vertical rip that I had to hold closed with a couple of my hair clips. The worst part was I physically could not get to the bathtub, as my electric chair could not fit between the toilet and around the door. I am a full leg amputee and have to use my electric chair to navigate right up to things. I was in town to got to a funeral for my best friend and couldn't even bathe before going to it. I'm still so upset.

Friends

6/10

Pleasant

23 Oct 2025

Denora

No food

6/10

Pleasant

21 Oct 2025

Zanya

The room was clean. There were not enough pillows and no extra blankets.

Partner

8/10

Excellent

19 Oct 2025

Drew

Clean room

Leisure Family

4/10

Poor

18 Oct 2025

Lakeia

The room smelled like cigarettes. The couch and carpet is outdated and needs to be shampooed.

Leisure Self

8/10

Excellent

18 Oct 2025

charles

The hotel is a 3 out of 5 for me. House cleaning I expect to come everyday, not every other day. The build and rooms could be modernize for a possible 4 to 4.5 rating. The hotel looks to have a kitchen that is not in use? Only serves coffee ☕️ in the morning?

Friends_and_family Friends

4/10

Poor

17 Oct 2025

Josip

Smell of marijuana in parking areas and in hallways.
Side entrances non functional via card access but often propped up at night allowing access to non-guests

Business_and_leisure

6/10

Pleasant

17 Oct 2025

Candace

I wanted a cheap hotel, because we were only going to be there long enough to sleep. Cleanliness was substandard, and the carpet needs to be cleaned. Amenities aren't important, but we decided it's worth paying more, even if it's only for 12 hours.

Partner

4/10

Poor

14 Oct 2025

Chris

It was sufficient for one night. Staying 3 nights was too much. The lobby is misleading to the rest of the hotel. It was bright and clean then you walk down the hall and it's like walking into a condemned space.

Business Self

10/10

Exceptional

14 Oct 2025

Sheba

My favorite hotel!!!!

2/10

Poor

13 Oct 2025

Raheem

We were not pleased with the room. The bed looked slept in . The room had an unpleasant order . The dresser and desk legs had mold which my daughter to have an asthma attack at night . Room service didn’t come the whole stay . The phone didn’t work so we couldn’t ask for more towels. I will never stay again .

8/10

Excellent

12 Oct 2025

Evan

Sure

Leisure Family_with_children

10/10

Exceptional

09 Oct 2025

Ray

Quite and friendly

2/10

Poor

09 Oct 2025

Jeremy

I am not one that is generally hard to please, especially when only staying for one night. But this is one of the most disgusting places I have ever been to. Shower was dirty, floors stained, sheets and bed comforter untucked and partially on the floor. Dead bugs on the floor in the bathroom. The whole hallway smelled like marijuana.

The father and son checking in after us went to bring their things to their room and found the door propped open with the safety latch and someone laying in one of the beds watching tv.

This is the first place I have ever been so appalled that I kept all of my bags and shoes up on tables and the desk because I didn’t feel comfortable with them being on the floor overnight.

If you don’t mind sleeping in your car, that would be like a luxury experience instead of staying in this place.

Business_and_leisure Partner

2/10

Poor

07 Oct 2025

Lynn

Room was nasty. Carpet stained, shower moldy. It was gross.

Friends_and_family Family

4/10

Poor

06 Oct 2025

Christian

Why are you gonna do a credit card transaction and take a separate hold as a deposit that is crazy to me

10/10

Exceptional

06 Oct 2025

Royal

Good

Friends_and_family Family

2/10

Poor

04 Oct 2025

William

Be prepared for that traditional INDIAN smell. Not sure what they spray or if it’s simply something else, but it’s NOT good.

Leisure Family

2/10

Poor

03 Oct 2025

Stacy

When I checked in the person made we wait until he wiped down his desk and chair. For seriously 5 minutes. Then he demanded I pay an additional $100 deposit in which I wouldn't get back until 3-5 business days. This place had terrible service, no breakfast, no hair dryer and phone didn't work. Would never stay here again.

Leisure Self

2/10

Poor

29 Sep 2025

Justin

When you walk in, the lobby has been nicely remodeled, but there is a bit of an odor. Walking to the rooms, the hallways stunk. We opened the door to the room and were instantly disgusted. The carpet looked to be at least 30 years old. The mattress was old and worn and there were not liners on the mattress or pillows. Blood stained sheets and bedding, lamps that didn’t work. Loose outlets and the iron didn’t work. The ironing board was stained. The shower was dirty also. There were stains all over the floor. We complained and we got an “upgrade” offer. The second room was just as gross, only it was on the third floor instead of the first. We were to grossed out to even consider sitting on anything porous or using the shower.

We checked in at 6pm and left at 8pm.

Leisure Partner

8/10

Excellent

28 Sep 2025

John

Nice place
Not alot if noise

4/10

Poor

27 Sep 2025

Marc

No breakfast the room is old

4/10

Poor

27 Sep 2025

Chris

The property is going down hill fast after being sold. The carpet and rooms smell very bad. It’s in need of a full remodel before I would stay again. Not worth staying there even with reduced prices unless you like sleeping with cockroaches running around your room and the smell of urine

Business Self

10/10

Exceptional

25 Sep 2025

Patricia

Professional and friendly staff .The rooms were clean

Business_and_leisure Self

6/10

Pleasant

24 Sep 2025

Joe

No breakfast.