Name: Sonesta Select Durham Research Triangle Park
Address: 301 Residence Inn Blvd, Durham, 27713, US

4/10

Poor

22 Jul 2026

LaVelle

There was no ice machine working at this hotel. The faucet on the sink was extremely loose. The phone didn't work in the room. Wasn't very happy about those things. The bed was okay. Couldn't use the side door to enter hotel, which was closet to the elevator. Had to walk in the front of the hotel to get to elevator. Construction at the hotel as well.

6/10

Pleasant

21 Jul 2026

Katelyn Michelle

The staff are friendly and the lobby looks amazing! The rooms are out dated and the beds and pillows are uncomfortable.Also the TV's are not smart TV's and the cable TV that is provided is very complicated to try and find a channel to watch. The pool was always clean and each room has a balcony which was great. They also do not have breakfast in the morning but do have snacks in the lobby. Parking was great it was free and you could park anywhere. Overall it wasn't terrible , just a couple upgrades would make it a 5 star.

Partner

4/10

Poor

19 Jul 2026

Tifany

very old and run down. need upgrades and cleaning staff

Family_with_children

8/10

Excellent

19 Jul 2026

Vincent

The room was clean and comfortable.

Partner

6/10

Pleasant

17 Jul 2026

Matthew

If they give you an updated room this property could be okay.
However the phones don't work, the TV is barely watchable and they never collect the waste or wet towels. You have to take things to the front desk in your own.
There is so much more. Oh don't go in the pool. There are no chemicals keeping the water safe.

Self

2/10

Poor

14 Jul 2026

Matthew

I don't even want to waste my time on this place but if possible, STAY SOMEWHERE ELSE.

8/10

Excellent

13 Jul 2026

Kim

Property is in a good area in Durham, with dining in walking distance.

Self

10/10

Exceptional

13 Jul 2026

Kerrie

Everything was great my kids enjoy their self and said they want to come back again

Family_with_children

8/10

Excellent

10 Jul 2026

Brittany

This hotel was definitely a good option. One of my favorite things had to be the blackout full length curtains in the room. I mean NO LIGHT was coming in. You can sleep perfectly at any time. Second was the type showerhead in the shower. It had the best pressure I've felt in forever. Honestly asked what brand they both were! The only downsides was that the area was under construction (or soon to be) as they had pallets of items near the lobby. It was more of an eyesore. Other than that, the location was near many places and I enjoyed my stay.

Partner

6/10

Pleasant

09 Jul 2026

Saundra

We were put in a handicap room with broken furniture.No pleased at all.Room #157

Family

10/10

Exceptional

06 Jul 2026

Litzayra

My stay was amazing

Partner

4/10

Poor

05 Jul 2026

Joann

Run down furniture

Friends

8/10

Excellent

30 Jun 2026

Kimberly

Room was clean and comfortable. Gave us a room for handicap so shower and toilet were in same area. That could have been cleaned a bit better. Had some miscellaneous hairs still present. Marijuana smell in the hallway was overwhelming at times. Other than that good stay. Comfortable bed

Family_with_children

8/10

Excellent

29 Jun 2026

Arnoud

No staff. No breakfast

Friends

2/10

Poor

19 Jun 2026

SARAH

While this hotel clearly has the potential to be a nice property, our recent stay was marred by cleanliness and safety issues.

Starting with the room, the hotel is under renovation but our room was noticeably dated and not adequately cleaned. Furthermore, the hot water was barely lukewarm We also noted that the first floor consistently smelled of marijuana; fortunately, our room on the third floor was spared.

Most concerning, however, was the environment. Our female guest was harassed at the pool, and my wife was hit on while exiting the elevator. Due to the behavior of other guests roaming the property, we felt obligated to physically escort the ladies in our party to and from their vehicles throughout our stay to ensure their safety.
This property has good bones, but until serious attention is paid to cleanliness and most importantly, the security and environment of the hotel, I cannot recommend staying here.

Partner

2/10

Poor

15 Jun 2026

Sherri

Unfortunately the room smelled like cigarette smoke and seemed like it needed a deep clean. The air did not feel clean in the room, and I got congested. We were happy to find a place to stay, but the stay was difficult. The staff was kind and seemed well intentioned, but I need better accommodations.

6/10

Pleasant

15 Jun 2026

Shawn

Hotel convenient, easy check in, drains slow on both sink and tub, wallpaper peeling in room

Partner

4/10

Poor

13 Jun 2026

Demetre

Staff was helpful and nice. The room smelled. The bathroom smelled worse. The couch was dirty.

Self

2/10

Poor

11 Jun 2026

MICHELLE

The hotel was terrible, they are going thru renovations, we received no notice that the pool was out, or about the renovations. Gave us a room that had holes in the walls,furniture was nasty with stains, bathroom not cleaned

Family_with_children

4/10

Poor

10 Jun 2026

MyTee

Upon my arrival to the hotel the entry was very nice for the lounge area. I did notice that it was some items on the other side that were boxed so I assumed it was some renovations going on. Customer service was on point and the gentleman was very accommodating but I must say I was very disappointed in how the hotel was. First and foremost on the welcome screen there were images from the Bistro and when I asked what time was breakfast or how do I order what was being displayed I was told it wasn’t a Bistro which meant I had to pay for my dining while there which wasn’t a problem but just like most travelers I was looking forward to what was being displayed. Secondly, the first room I got to the couch had stains and the bedding and bathtub was dirty. I went back downstairs to discuss with front desk and he upgraded my room which was slightly better. While wanting to relax on the balcony that was offered, it was no balcony furniture and I had the view of old furniture gathered outside as well as big trash bins that could be rented so I did not enjoy that. This Sonesta and the Sonesta in Cary, NC are nothing alike which I was expecting the same layout. I started to read the reviews and previous customers talked about bed bug issues, funky smells from the rooms, and overall not satisfied with the hotel. Luckily, I did not encounter bed bugs but I did go to the local Dollar Tree and purchased cleaning products and wiped around in the room. Overall, I will not be going back.

Self

6/10

Pleasant

08 Jun 2026

Shakalah

Nice service

Family_with_children

6/10

Pleasant

04 Jun 2026

Fred

Good value. Very few amenities. TV is essentially useless and I really don't need it. The rooms have a slightly unpleasant odor but not enough to give up up the good price. There are areas right outside the property that are trashy. Don't look.

Plenty of parking. Good places to eat close by. I feel safe. Rooms are clean. Very central location in the RDU area.

Very little staff. Always pleasant and brief.

Self

6/10

Pleasant

25 May 2026

Karkaya

My shower was dirty, hotel lobby smelled like wet stale laundry. Otherwise convenient location to everywhere I needed to go

Self

10/10

Exceptional

25 May 2026

Damon

My experience was convenient and relaxing. The property was easy to find and is a great location!!!

Self

8/10

Excellent

24 May 2026

oscar

It is a very nice hotel

6/10

Pleasant

24 May 2026

Amon

The hotel should not be open while under renovations. The pictures from what I saw on the app were not the same as what I saw in person.

Self

6/10

Pleasant

22 May 2026

Jeffrey

No free breakfast,only coffee.we went down for coffee at 9:00am,and they were out.

Friends_and_family Family

2/10

Poor

18 May 2026

Heather

The staff were rude. Especially the front desk staff Neil. Every other day they had no clean towels and breakfast coffee wasn’t always hot! No continental breakfast but they had a setup to provide breakfast! Front desk staff never dressed professionally.

Self

8/10

Excellent

17 May 2026

Joan

Enjoyed the sitting area outside and the spacious lobby area. Location was very convenient to UNC Chapel Hill.

Friends_and_family Friends

2/10

Poor

17 May 2026

jessica

Secure parking. However, I should’ve known something was wrong when I noticed a lot before smelly cardboard from them storing furniture in the lobby or when I step into the elevator and saw a chipped panel. That should’ve been an indication. But instead I proceeded to the room and once I got there on immediately notice it smelled like cigarettes. Which says a lot coming from a cigarette smoker. The room just didn’t feel cleaned at all I pulled back the sheets I didn’t see any stains but the overall condition and cleanliness of the room didn’t sit well with me. There was trash behind the nightstand around the corners of the wall. There was a chip in the wall near the closet and the furniture was very motel esq. I didn’t even put my stuff down .we gathered our things went back to the lobby ,left the key on the desk , and left without actually staying in the room we paid for . I’m not usually bougie or too good to sleep somewhere but I just couldn’t comfortably lay down and relax in that room

Partner

6/10

Pleasant

16 May 2026

Jennifer

Dated. Not very clean. Stained and damaged couch cushions. We used the pullout couch in our very small king suite. Mattress was dirty.
At check-in had to call for sheets and pillows for the sofa bed and towels for the amount of guests as there wasn’t enough. Stingy on other amenities like cups and in room coffee pods. Not enough for the three registered guests.
King mattress was comfy. Great pillows.
Coffee was ok and available until noon in the lobby.
Staff was very friendly.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Damon

My stay was great!! The location was easy to find!

Self

4/10

Poor

15 May 2026

alfred

Parking was good entrance ok , dirty carpet, dirty chairs, woke up and bathroom was full of flying bugs . Reported it by email, week later still no feedback. I won't go back

10/10

Exceptional

14 May 2026

Damon

My stay was pretty good 👍

Self

6/10

Pleasant

13 May 2026

Andrea

The room we were getting first had some strange odor which did not go away. We reported to the hotel staff and they quicky assigned us a different room. No problem.

Partner

4/10

Poor

12 May 2026

Jeannette

We had 2 rooms and the ceiling sprang a large Waterleak. When called they wanted us to wait until the next morning and we had to call the Fire Department. At 3am we were granted another room.

2/10

Poor

12 May 2026

Mary

We booked our stay months ago to attend our son’s graduation at Duke. The property looked great on line for our budget 5 rooms.
When we got there it was not what we expected. The halls smelled like disinfectant. It

2/10

Poor

11 May 2026

Mary

The hotel was not anything like what it was presented on line. It smelled, there was trash in the hallways overnight. Our pillow cases were dirty, the bedding looked old and ragged, the noise from the road was loud, there was a homeless encampment next to the hotel that we could see out our window and there was no housekeeping for our 5 rooms the entire time we were there Thursday-Sunday

Family

4/10

Poor

11 May 2026

Joanna

This property has so much potential if it was run properly! Rooms outdated, no soap in bathrooms in common areas, staff not friendly at all. No daily housekeeping, no breakfast just coffee in the morning that was always out and no napkins . Building is nice looking, Parking was easy , just a shame what a little care could make this property great!

Family

2/10

Poor

10 May 2026

Adwoa

The property is not well kept. The chairs in the lobby has various stains on them and need to be steam cleaned. My room was extremely muggy and the room had an overall weird smell to it. The wall paper in the room was peeling in various places throughout the room. I asked for towels at 12pm. I was told they would be delivered. I left out and returned at 4pm and the towels still hadn’t been delivered. I wouldn’t recommend staying at this facility.

Self

4/10

Poor

10 May 2026

karen

The hotel needs to up their game. The hotel was not very clean, lots of stains on carpet & wallpapaer. The bed was clean and comfortable, but other than that there was a lot to be desired.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Diadra

Sonesta is a very nice place to stay. The kitchen area is nice. I hope they do breakfast soon

10/10

Exceptional

08 May 2026

Diadra

Yes parking lot was clean and easily accessible

4/10

Poor

07 May 2026

luis

No Shower Gel, Shampoo, Matress to old.

Self

8/10

Excellent

06 May 2026

Dennis

Room was pretty clean, rates were the best I could find in town. Check-in was just blah.

Self

10/10

Exceptional

05 May 2026

Angela

It was a very pleasant stay. Very quiet and relaxing!! I definitely will stay there again.

Self

8/10

Excellent

04 May 2026

Miguel

.

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Mónica

Lugar limpio y tranquilo para descansar cerca del aeropuerto

Partner

6/10

Pleasant

02 May 2026

tommy

It was ok. My room was clean. Quite. Its closed to i40 and lots of food options.

Self

10/10

Exceptional

29 Apr 2026

Jonathon

Close by to everything. Enjoyed it and will stay here agin.

Friends

6/10

Pleasant

28 Apr 2026

Heather

N/A

Self

8/10

Excellent

26 Apr 2026

antonio

Front desk staff extremely friendly & helpful. Service staff extremely rude. Needed towels. Told by front desk to sit towel & trash outside door. Went straight back to room as the housekeeper was next door. My wife stated she passed right by the room. When she asked for towels. The housekeeper refused. Totally ignored us & got on her phone to call someone. Had to go right back down the elevator to the front desk. Supervisor went back up with me. Instructed her to leave towels for us & pick up the trash. The interaction with this particular housekeeper made our stay very unpleasant.

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Jim

This is a budget hotel in a good location for getting to Durham, Chapel Hill and Raleigh. The hotel is dated but kept clean. Nothing fancy here but for travelers who don’t want to spend hundreds for a room it works. Staff are very nice and helpful.

Self

10/10

Exceptional

21 Apr 2026

Austin

Excellent room for the rate. Will stay there again. Very clean and quiet.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Edward

Nice clean room

Business Self

2/10

Poor

19 Apr 2026

Zariah

The room was dirty upon arrival. It was trashy and the revoked smelled as if someone just smoked . They also made me deposit $100 to get access to the room although I booked through Expedia. I asked for clean towels and bed spread and the representative was disrespectful. I drove 6 hours to the hotel and did not stay. I arrived at 6:54pm checked out 8pm. As I was checking out the lady did not seem to care or adjust my room situation. I did not deserve this treatment or messy room. I have proof of my arrival time and my checking out time via my State Farm Safe Drive App that pin points my every move. I also have pictures of the room that was not as described.

Self

10/10

Exceptional

18 Apr 2026

KARLA

Nice place

10/10

Exceptional

18 Apr 2026

RINA

Clean room

2/10

Poor

18 Apr 2026

Nancy

The staff was helpful, but the room was dusty and run down. Smelled bad. TV didn’t work, so front desk helped us. Someone had unplugged it which was impossible to see in the cramped area. My husband had to reset the TV once it came back on. All in all it’s a very run down property.

Friends_and_family Family

2/10

Poor

14 Apr 2026

ROBERT

Stayed here last year and stay was very nice decided to stay again. Stay was ok nothing great this time most of the amenities are either down or broken, room was dirty and smelled and they now have homeless crackheads living in there cars in the parking lot threatening guests. If they worked as hard as they threatened, they wouldn’t be homeless. AREA in general just run down by the rooms trash everywhere and homeless
Littered on every street corner.

Self

6/10

Pleasant

14 Apr 2026

Tammy

Room was clean staff was great. When ask about the ice machine staff said that both 2nd and 3rd floor work. Bot both were unplugged and every time you plug them back in someone would unplug it

Family_with_children

8/10

Excellent

12 Apr 2026

Siva

Decent enough for the price paid.

Family

8/10

Excellent

12 Apr 2026

Erika

Parking was easy and close.

Family

6/10

Pleasant

12 Apr 2026

David

Older Hotel pretty clean, could use some upgrades no remote in room for tv, easy access no breakfast

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Donald

One advertisement said the hotel had a restaurant, which it did - but it was closed; all the advertisements showed a comfortable outdoor sitting area - it was in storage until after Memorial Day. Room was ok, but in need of updating…. All-in-all, I would say there are many other much better options at comparable rates that I would select on my next stop in Durham….

Partner

8/10

Excellent

07 Apr 2026

Youngmee

I liked the location. Convenient and safe area.

The shower curtain smells and needs to be replaced.

Self

10/10

Exceptional

03 Apr 2026

Michelle

N/a

Self

6/10

Pleasant

02 Apr 2026

Natè

It was pet friendly. Sofa, mattress and sheets had stains. Only stayed two nights.

8/10

Excellent

29 Mar 2026

Curtis

Front desk person really nice no issues with the room

Self

2/10

Poor

26 Mar 2026

David

The lights wouldn’t turn on my room because the bulbs were all burnt out.

Self

10/10

Exceptional

26 Mar 2026

Caridad

Hotel needs a upgrade.

Family

2/10

Poor

24 Mar 2026

Jacques

If this is what Sonesta Select Durham considers “guest-ready,” expectations need serious recalibration.
We booked one room, and within 30 minutes had to request another due to the complete lack of cleanliness and hygiene.
Room #1:
Not “a little dirty”—this was never cleaned.
Used disposable douche bottle in the shower
Feminine napkin strips on the bathroom floor
At that point, we weren’t guests—we were questioning sanitation standards.
We requested another room thinking it was a one-off.
Room #2:
Same issue, different layout.
Ceiling looked like it might cave in
Furniture torn up like it doubled as a scratching post
Black mold on the bathroom ceiling
Hair all over the floor
Hallways smelled strongly of cigarette smoke despite being a non-smoking facility.
We checked in on the 18th and checked out within 2 hours. That’s not a stay—that’s a failed inspection.
Ended up paying $650 at the DoubleTree nearby just to get a clean room—the bare minimum this hotel couldn’t provide.
Overall vibe? Less hotel, more hourly-use energy.
No exaggeration—if anything, this is restrained.
Final verdict:
If cleanliness matters at all, avoid this place.

Family

6/10

Pleasant

19 Mar 2026

Thomas

The building has seen better days for sure, and so did the linens. They were clean but worn out.
Convenient location in RTP.

Self

8/10

Excellent

19 Mar 2026

Gary

Convenient, clean and nice staff. Coffee not avaliable early and no blow dryer.

Partner

8/10

Excellent

17 Mar 2026

Fred

Good value. Clean and tidy. Safe parking. Fridge in room. Staff was functional. Accessible location.

Self

10/10

Exceptional

16 Mar 2026

Aonderia

I really love the room it was clean and very nice..

Friends

8/10

Excellent

12 Mar 2026

Mohammad Jawad

Good

8/10

Excellent

09 Mar 2026

Precious

It's better than most and it's affordable

10/10

Exceptional

28 Feb 2026

Fuzhen

Clean rooms, excellent service

Self

4/10

Poor

24 Feb 2026

Rebecca

Our room had multiple

10/10

Exceptional

23 Feb 2026

Wanda

All of the aforementioned as well as the staff being incredible. I felt like family because they were so welcoming.

10/10

Exceptional

16 Feb 2026

Terri

Everything was perfect.

8/10

Excellent

15 Feb 2026

Candace

Clean room

Partner

6/10

Pleasant

15 Feb 2026

Jacob

Could be better

Leisure Self

10/10

Exceptional

14 Feb 2026

Jacqueline

Courtesy among staff and rooms were clean. This is my second stsy. This is my choice of hotels locally.

Friends_and_family Friends

8/10

Excellent

09 Feb 2026

Saundra

Quite lobby and good hospitality

Leisure Family

8/10

Excellent

26 Jan 2026

Delwyn

Everything was satisfactory

10/10

Exceptional

26 Jan 2026

Wanda

The room is lovely. The staff are very caring and friendly.

Business Family

4/10

Poor

24 Jan 2026

Lizanne

Burn marks on carpet in a supposed smoke free room. No housekeeping, very outdated design

2/10

Poor

18 Jan 2026

Chris

My room was not turned/cleaned before I arrived. I was put into a dirty room that had old/used bed sheets and a dirty bathtub to the point that I couldn't even take a shower. To make a long story short, I was switched into 4 different rooms as each room that they offered was dirty. They told me housekeeping didnt work on weeekennds so there wasn't anyone available to clean the rooms. This should be illegal and is a complete violation of state health codes as they are offering rooms that are not being turned over. I was so disgusted that I left after staying 1/2 a Day and I'm now requesting a full refund. The fact that I was constantly offered and was shown rooms that were dirty with pubic hairs in the bed/bed sheets and dirty bathrooms/showers is disgusting. I took pictures and plan to escalate this, especially if my refund isn't granted.

6/10

Pleasant

12 Jan 2026

Heather

NA

6/10

Pleasant

07 Jan 2026

Emily

Only needed a place to stay overnight - area was fine and lobby looked freshly remodeled. The room however was pretty gross. Stains on the carpet, broken mirrors, dirt on the walls. I would only recommend if you need a place close to the airport.

Self

4/10

Poor

05 Jan 2026

Ida M Washington

The bed was uncomfortable, the pillows were flat, my room was adjacent to a busy road that kept me awake at night, and there were 2 packets of coffee for a 5-night stay. When I stopped by the desk for more, they would not give me any. The trash was removed and the towels changed the day before I left. Not a good experience for an expensive hotel.

Business_and_leisure Self

8/10

Excellent

05 Jan 2026

Marques

Friendly staff

4/10

Poor

03 Jan 2026

Tina

Balcony door was open to room security risk which made me feel very unsecure it was 30 degrees. no HEAT or hot water front desk was not helpful at first. After arriving back to the room still no heat moved to the room across the hall but again no hot water. Lady at the front was not helpful and was very passive and came off very rude.

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

Natalie

Everything was just average.

Business Self

2/10

Poor

28 Dec 2025

Rene

People lived there. Kids jumping on furniture while checking in. Rooms smelled. Expedia should not even have this crappy hotel on their website. Do not recommend.

Leisure Family

2/10

Poor

24 Dec 2025

David

The rooms carpet was dirty, the bed was very hard and the mattress was bumpy and very uncomfortable. Also we looked out the window to see our view and saw a bunch of homeless people and tents and trash with a dog barking all hours of the day and night. Very bad experience.

Leisure

8/10

Excellent

16 Dec 2025

Sherry

I stayed to 2 nights and there was no cleaning service provided each day. I had to ask for clean towels, which were never delivered. I ended up having to get the towels from the front desk. The property was designed to host a breakfast, but nothing was offered. There was only 1 very small garbage can in the room. It filled quickly and again, there was no cleaning service provided.

Business Friends

10/10

Exceptional

15 Dec 2025

Werner

Very good!