Extended Stay America - Raleigh

Extended Stay America - Raleigh - RDU Airport

United States , Raleigh/Durham - NC
MORRISVILLE , 2700 Slater Rd
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100 reviews shown

4/10

Poor

05 Mar 2026

Dylan

There was no kitchen utensils whatsoever

Self

2/10

Poor

05 Mar 2026

shanteria

1st room was full of big and small roaches. The GM calls next day to say that happens when you stay close to ourside doors or on the 1st floor.

After hours you got to call the call center and wait for them to get the night attendant, depending on who you get, you may be waiting long.

They got the audacity to charge for TOILET PAPER. I stayed 2 weeks and have to get charged for toilet paper.

2nd room was dirty but didnt see any bugs, after i saw the service and after a long travel, i just wanted to get settled and it was the middle of the night when i checked in.

No compensation, no apology, nothing to try to appease the customer, even when they know they wrong.

Bottom line- DO NOT STAY HERE

Self

2/10

Poor

15 Feb 2026

Narmandakh

I slept with cockroaches. Literally everywhere. Even on the bed. I woke up because i felt something moving on my forehead and sure it was a cockroach!!! Disgusting!!!

Self

10/10

Exceptional

16 Nov 2025

Byron

10/10

Exceptional

09 Nov 2025

Byron

Yes

6/10

Pleasant

31 Oct 2025

Kenneth

It was a little surprising to find nothing to cook or eat with in the kitchenette. The staff was super friendly. The furnishings are aging. The towels were sufficient, but a little threadbare, but the bed was comfortable.

4/10

Poor

26 Oct 2025

Silas

Mattress needs to be replaced,

Self

2/10

Poor

25 Oct 2025

Vijay kumar

Not clean, not friendly staff

2/10

Poor

15 Oct 2025

Joshua

Half the lights didn’t work, bathroom fan sounded like a diesel truck, stove top didn’t work,

Business Self

6/10

Pleasant

13 Sep 2025

Camilla

Soon as I check in seen a bug but what took the cake was ashes in covers and the lady downstairs complaining over exaggerating about my baby jumping off the bed or what not

2/10

Poor

11 Sep 2025

Darrin

Lowest Level of Grand Theft Auto

If you want to experience the lowest level of grand theft auto, then definitely nook your stay at this roach motel. Unreal how gross this place was. My sign not to stay there should've been when 2 cops were arresting someone when we went to check in. Absolutely the worst extended stay I have ever stayed it. They should burn this place to the ground and rebuild. DO NOT STAY HERE!!!!!!!!

Friends_and_family Friends

4/10

Poor

05 Sep 2025

Verified traveler

Extremely run down. Toilet wouldn’t stop running. Given a towel and a washcloth and a bar of soap for entire stay. Charged to get clean towels, linens, and for several other items. Never was alerted to these fees.

Business

2/10

Poor

30 Aug 2025

Verified traveler

NEVER BOOK THIS PLACE

Although the pictures look nice, this place was horrible. The room smelled musty and moldy. And when you look at the furniture it was old, broken, and the room looked dirty. We couldn't even stay here. The surrounding area was filled with trash and you could smell the smoke and weed just outside the rooms. We didn't stay here because we didn't feel safe and they wouldn't even give us a refund. This is definitely not a place I would ever recommend or return to ever again.

Partner

4/10

Poor

02 Aug 2025

Robert

The area seems sketchy.

Friends_and_family Family

8/10

Excellent

16 Jul 2025

JOHN

ms. Angela was excellent at the front desk

10/10

Exceptional

21 Jun 2025

Tyandrick

Very friendly service.

10/10

Exceptional

19 Jun 2025

Brandon

Great staff great stay

4/10

Poor

22 May 2025

Wayne

Had a bad smell and there were bugs

Business_and_leisure Family_with_children

2/10

Poor

21 May 2025

Melinda

Room smell like weed. Floors dirty. Fridge smell horrible

Business

2/10

Poor

10 May 2025

Cynda

Very old.

6/10

Pleasant

09 May 2025

Michael

The property is okay, simply worn out in many ways.

6/10

Pleasant

26 Apr 2025

Mitchell

Shower needs to be fixed.

Leisure Partner

8/10

Excellent

22 Apr 2025

Kenneth

Price was good

2/10

Poor

13 Apr 2025

dipesh

Not not bad

Business

2/10

Poor

10 Apr 2025

Anand

1. Property/Unit was stinky (Cigarette).
2. Not a box of tissues (can you believe it!!)
3. No hair dryer
4. No iron and iron board
5. No exhaust fan with bathroom (yes you read right!!)
6. No cooking utensils for usage (option was to buy instead!!!!why would I buy and carry with me… if so I would have brought it myself at the first place)
This will be our last time staying in extended stay ever

Leisure Family_with_children

2/10

Poor

06 Apr 2025

Tyrone

Just bad overall. Sticky floors, POTENT and PERMANENT cigarette smell, strands of hair in the bed. Just bad overall. Staff was very nice though. Also there’s no 24 hr service, so if you need something the staff can’t help

Leisure Self

2/10

Poor

06 Apr 2025

Quinton

Terrible

As soon as I opened the room door it was an odor(old smell) in the room. There was one bar of soap. The carpet is super dirty and the carpet is hazardous due to it being rips in it. I paid $253 to stay in a uncomfortable room. It was 10:55 am when the housekeeper banged on the door as if we wasn't already aware of the check out time. Honestly,I wouldn't recommend 2700 Slater as a location to stay. The front desk lady was nice but everything else is a thumbs down.

Partner

10/10

Exceptional

16 Mar 2025

billy

Very friendly check in

2/10

Poor

11 Mar 2025

Verified traveler

Smoke smell, outdated and need of repair

The hotel is supposed to be non smoking, and the rooms smell like it was smoked in just 10mins before entering. It was so strong of a smell. The condition of the room was horrible. Ceiling was peeling, carpet stained, front door bent, safety latch broken. The only thing was nice was the lady who checked me in, super nice and understanding. I couldn’t stay with the room like that and the smell unbearable. I went to another hotel. Never again.

Self

2/10

Poor

18 Feb 2025

Shamika

The room was FILTHY.Condom wrappers under the bed . Hair visibly in The shower. Fridge rusty and dirty. Stove top rusty.. no dishes to cook. I asked for extra towels and was. Told I had to pay

Business_and_leisure

6/10

Pleasant

02 Feb 2025

Clarence

It was a decent stay

The front desk was awesome Kenyatta nice and friendly. The room was in need of some TLC. They have not dusted in years. The furniture needed to be replaced. On the positive side I didn’t see any bed bugs or roaches. The tv work and the elevator. I did not encounter any rowdy behaviour. The hotel is extremely close to the airport so you could hear some of the planes flying overhead at night.

Self

10/10

Exceptional

24 Dec 2024

Russell

My stay was great, except learning upon return to bed down on the second night, my payment to my third party did not reach the desk of the Extended Stay. Not willing to tarnish my integrity, I paid what was said to be owed. A couple of hours after checkout, I received a call to inform me that I was being given a refund of the second payment, and that the initial payment had finally been received.

Now... this all occurred because I was trying to \"sneak in past curfew,\" meaning after the close of the office. It took what felt like FOREVER to get someone down to get that keycard reworked.

June came to my aid, and with both of us having what may be several decades of customer service experience between us, she brought her cool to the party. I was not a happy camper, because it was late, I was tired, my seafood was getting cold, and was not informed before meeting June that assistance could take up to 30min, but something about her pulled most of the wind from my sails right away. We talked for a good while, and may need to talk some more over a drink or two!

I will definitely stay again, especially if June is there.

Leisure Self

2/10

Poor

12 Dec 2024

Shelli

Disappointed stinky

Pubic hairs in shower, room smelled of smoke. Cigarette burns on bed, desk and night stand.

Friends_and_family Family

6/10

Pleasant

10 Dec 2024

Mark

No curtains on window, and blinds were about 6 inches two narrow for window. Had to ask for a blanket to cover window. Phone in room didnt work. No ice machinne on property.

Business_and_leisure Family

6/10

Pleasant

07 Dec 2024

Dennis

4/10

Poor

13 Nov 2024

xiaoming

Conveniently nearby restaurants and gas stations. Moldy bathroom with no working vent and smelled.

2/10

Poor

11 Nov 2024

Eric

This place was absolute disgusting. There were what I assume was human hair and a yellow stain under the covers on the bed. I found a different hotel to stay that night and they denied me a refund. Will never stay at this or any other extended stay again.

Self

2/10

Poor

03 Nov 2024

Ashley

Hotel had a terrible smell upon checking in. Attended my event and return to room still with smell. Floor was coming up just felt dirty. Checked out early refused to sleep there

Partner

2/10

Poor

21 Oct 2024

William

The room was dirty and smelled like cigarettes. It had a transient vibe and unsavory characters lurking about.

Leisure Self

4/10

Poor

20 Oct 2024

carlos

No soap! Based on my hours of work, not convenient with the front desk which closed at 10pm. Also the kitchen sink and appliances need to be cleaned or replaced! Just unacceptable. I hope they clean or replace things in their own house better they do here. A far cry from my stay in NY in which I expected this and it was better than the Carlton hotel

Business Self

2/10

Poor

19 Oct 2024

Chris

Friends

2/10

Poor

03 Oct 2024

Maseli

It looks nothing like the pictures!!! When arriving even though it is non smoking room, the room smelled completely like cigarette smoke. The carpet was dirty and the light in the restroom did not work. My partner and I had to pee and shower with the door open to get light from the kitchen. We felt uncomfortable the whole trip. We had sprayed the bed down with Lysol that we came with. We were from out of town and didn’t expect to have to stay in such a terrible hotel.

Leisure Partner

2/10

Poor

17 Aug 2024

Verified traveler

Worst customer service imaginable

One of the worst customer experiences of my life. They only allow check-in until 10 PM (never heard of that for a hotel, let alone one adjacent to an airport). The app said check-in was until midnight, got there at 11 and was stranded. Had to book a last minute hotel somewhere else. Avoid at all costs, there was a nicer Hampton Inn just down the street that has 24 hour check in and better customer service

2/10

Poor

04 Aug 2024

Devolia

Not worth a dime.

2/10

Poor

18 Jul 2024

Verified traveler

Avoid.

Bathroom smelled of cigarette smoke. Tub/shower valve did not engage properly, pushing only ~20% of water through the shower head. Elevator hallway smelled of urine and weed. Disgusting experience.

10/10

Exceptional

02 Jul 2024

Kayla

Easy stay

Angela was extremely accommodating!

Self

2/10

Poor

20 Jun 2024

MELBA

Too many bugs! Smells like smoke

2/10

Poor

18 Jun 2024

Derek

Don’t book

This was the worst hotel experience I have had in a long time, possibly ever!

The Extended Stay Management then refused to make the situation right to just put the icing on the cake.

I came in after 10pm so the office was closed. The phone to call for an attendant is broken, and in the end it took me two calls to corporate and 45 minutes for a night attendant to come down, then another 15 minutes to check in as the systems had to be logged into and warmed up.

While I was waiting I saw 3 cockroaches and then again in my unit. The whole property is supposed to be smoke free but my room reeked of tobacco and marijuana. The smoke alarm was removed from the ceiling and sitting on the kitchen counter without a battery. The paint in the room was peeling and there were burn marks from ash all over the floor.

Extremely unsafe feeling environment with people hanging out in the parking lot, playing music and just hanging out in their cars. Seems like lots of nefarious activity going on which was confirmed by my Uber driver the next morning who said he used to work nearby and his coworkers would always joke about going over there to get drugs or meet with working women.

Although I posted my complaints through Hotels.com and am a frequent traveler Extended Stay wouldn’t refund my first or second night; the second night I didn’t use and paid close to $300 to go somewhere else (it was the week of the US Open).

Simply put don’t stay here, it is filthy and management is terrible.

Business

4/10

Poor

14 Jun 2024

Matt

Only in a pinch... and even then I'm not sure....

The staff in the office were nice enough but this is a run-down property. I would only stay here in a pinch (which I was in after my flight was cancelled). I came to the room to find the door ajar and clearly someone had the pillows arranged on the bed for them to lie down and be comfortable. The whole placed REEKED of smoke even though it supposedly was a non-smoking property. I hate leaving reviews like this but this was one of the worse I've seen.

Business

8/10

Excellent

02 Jun 2024

Verified traveler

Visiting Family

Stay was ok. Someone was blasting Spanish music real loud early Sunday morning. It was unbearable.

Friends_and_family Family

2/10

Poor

31 May 2024

Ramkumar

One of the worst hotel no cleanliness. Lots of black worms

Friends_and_family Family

2/10

Poor

24 May 2024

Daniel

Avoid. Reeks of smoke in a non smoking room, not a good area at night. Rooms are dirty, dilapidated, and faucets and furniture are broken. Check in was also not warm or friendly. Overall, spend the extra $30 and go anywhere else.

Leisure Partner

6/10

Pleasant

15 Apr 2024

Joshua

Run Down and Rude Customer Service

Bare min hotel that is in drastic need of upgrades.

Business

4/10

Poor

29 Feb 2024

Star

Not suitable for children. It’s more of a motel. There’s a lot of shady activity

Leisure Self

8/10

Excellent

15 Feb 2024

Virginia

The staff was so nice and inviting. I was checked in by Imara and met the manger Angela. They were so nice! The Hotel was nice and clean I would have gave it five stars but they don't have a ice machine.

Leisure Partner

6/10

Pleasant

02 Feb 2024

Jennifer

you weren't able to use the elevators at night and in my room, it had a mil due smell in the bathroom and my refrigerator.

Business Self

4/10

Poor

27 Jan 2024

Christina

Our room reeked of marijuana. The smell hit you as soon as you opened the door. The drains were clogged in the bathroom sink and shower.

Business Family

2/10

Poor

28 Dec 2023

George

The night manager is the rudest and most hostile person I have ever met in the hotel industry.

2/10

Poor

03 Dec 2023

Gena

Do not stay here especially with kids. I can't believe how terrible my experience was. Words can't do justice

Business_and_leisure Family_with_children

2/10

Poor

18 Nov 2023

GERALD

Not worth staying at unless you are with a crew who don’t mind a sun standard hotel that doesn’t give you the amenities you booked and don’t really care.

8/10

Excellent

07 Nov 2023

Christine

A good place to stay near RDU Airport.

Leisure Self

10/10

Exceptional

23 Oct 2023

Paul

Affordable place for early AM flights

Front desk employee was friendly & check-in was fast. Fridge & AC were cold. Cable TV worked great. Area & parking lot were a little sketchy. Ppl smoking weed in cars & playing loud music. Typical sketchy Airport vibes

Friends_and_family Family

2/10

Poor

21 Oct 2023

Shelton

The hours are till 10pm. Had to call someone to come let us check in. Gave us room key didn’t work. Had to call line again for them to call someone back to the lobby to let us in. After the third time she had to come let us in.

Leisure Partner

2/10

Poor

06 Oct 2023

Clarine

Bugs everywhere fridge was leaking water it didn’t work room smelled horrible carpet was nasty ac vent was broken overall it was really nasty the fridge had bugs in it I changed my room twice very disappointing the smell of marijuana was bad.

Business

2/10

Poor

01 Oct 2023

Elizabeth

State no extend hours for check in…

Made res. On road at 1 pm. Arrived at 1:15am. Lobby locked and had to use phone to get attendant. Michelle called 2 times before Simone answered. Waited for 15-20 minutes and called again. Finally someone came. Did not state that there no “extend hours for check in.” Very unsafe standing in dimly lite area for a long time at then 2 am before able to get cars for room! State on website clearly!

Partner

8/10

Excellent

09 Sep 2023

Deborah

Just stayed 1 night. Very close to airport. Room had a nice kitchenette and was clean. Bed was comfortable.

Business_and_leisure Self

10/10

Exceptional

28 Aug 2023

Ophelia

Perfection!

Friends_and_family Family

4/10

Poor

03 Aug 2023

Verified traveler

Not good

The room was stinky smell of smoking, dampness.

Friends_and_family Family

2/10

Poor

26 Jul 2023

Yitzhak

Terrible!

2/10

Poor

01 Jun 2023

Vonisha

I reserved a room or there it took them a very long time to come to the desk then they said they couldn’t rent to me I have been trying to get my money back for days now and nobody will answer the phone

Business_and_leisure Partner

2/10

Poor

11 May 2023

Marwan

Dirty

2/10

Poor

12 Apr 2023

Larry

Be afraid

Very unsavory and just plain gross. After dropping off our bags - with great hesitation - we went out to dinner. When we returned, there were police gathering, people scattering, and an ambulance picking up a young man. We put our stuff back in the car and left.

Partner

10/10

Exceptional

09 Apr 2023

Shequitta

Pretty Good Stay!!!

The room smelled a little bit. Could’ve been something the previous guest cooked. Overall, it was clean and comfortable. The service was great. I can’t remember the front desk associates name, but he was friendly. I enjoyed the planes flying over.

Self

4/10

Poor

28 Mar 2023

Eddie

Late night invasion of cigarette smoke

The intensity of smoke in a non-smoking room was extremely horrible. I remember waking up early in the morning to my entire room filled with cigarette smoke. Almost as if someone was in the room smoking directly beside me. To be clear, the initial room smell was stale smoke and later it became active cigarettes smoke. I believe there’s a major problem with the ventilation system which pushed the smoke from an adjourning room into the rented room provided.

Self

2/10

Poor

28 Mar 2023

Odessia

The room looks nothing like the picture online, the carpet and curtains were old and filthy. The room smelled strongly of old cigarette smoke, I had to buy Febreze air freshener to try to freshen the room up but it was not much help The kitchenette looked dirty and old and loud noises kept coming from inside like there was something running around back and forth. There was a crumb like substance on the blanket on the bed, not sure if it was food or from the ceiling. Did not like the room at all and I checked out a day early there was no need to ask for another room because I'm pretty sure all the rooms were like this. The staff however, were very friendly and nice.

10/10

Exceptional

27 Mar 2023

Bruce

Nice place 😀

Business_and_leisure Self

10/10

Exceptional

14 Mar 2023

Cortni

Hands down best location all around

From reservation to check in/out, not only is this location the definition of what I call\"above and beyond\" it's also without question the cleanest, most helpful and polite location of all the extended Stay locations in the Durham/Raleigh area. I normally don't do this but it feels necessary to give the GM Mrs Angela a quick shout-out for her positive and outgoing attitude that lacks almost every other location. Thank you guys for making my stay as easy and comfortable as you can provide!

Friends_and_family Family

4/10

Poor

03 Jan 2023

SONDRA

I was a late checkin abs had to wait outside for 40mins befire getting someone to let us in the lobby to check in. My room was firr

Friends_and_family Friends

10/10

Exceptional

17 Oct 2022

Thomas

Nice for the price, very convenient to the airport

Good place to stay. No breakfast available. No coffee available. But worth it compared to other nearby options.

Business

10/10

Exceptional

25 Jun 2022

Christian

Comfortable

Good clean place will be back

Business

2/10

Poor

10 Jun 2022

Shawna

Very dirty. Everything in the room looks broke or dirty. It was dirty computer chairs inside room. All the towels that’s was in the room that was suppose to be new and clean were dirty. The outside looks dirty and poor. I will never go to this hotel again. I should get money back for one night. Shower curtain too small for shower. Terrible hotel

Friends_and_family Family

2/10

Poor

26 May 2022

Mandy

The room was old and worn. It smelled of smoke.

Business Self

4/10

Poor

13 May 2022

Chris

Everything smelled like cigarettes

Business Self

2/10

Poor

09 May 2022

Derek

Bad just Bad

Hotel was dirty, could not even use the shower, people above us were loud all night running and jumping around in room even after I complained to front desk. We ended up checking out the next day and when I told the front desk why she had nothing to say. Absolutely horrible experience, would not stay here again if I was paid to.

Friends_and_family Family

2/10

Poor

07 May 2022

Ronald

The iron didnt work. The ironing board was broke. I got a smoke stenched room with cig burns on the carpet etc.

Leisure Self

8/10

Excellent

01 May 2022

Verified traveler

Decent stay

Room condition is great. The room has a light smoking smell. Now sure it was in the room or from the outside. Lot of cigarette butts on the ground on 3rd floor Balcony. Other than that it was a good place

Self

4/10

Poor

30 Apr 2022

Matthew

Man…man…man. I understand this is an extended stay place hence the name but they do offer one night bookings as well. I changed from a nicer hotel to this one because we were bringing items back that had to be frozen and they offer full size refrigerators. Dirty, dirty room and just dirty everywhere. Stay somewhere else if you can. I will say everyone was very nice.

Leisure Family

2/10

Poor

26 Apr 2022

Angela

They had bed bugs, offered no care or concern. Acted like it was no suprise at all.

Leisure Family_with_children

10/10

Exceptional

23 Apr 2022

JAMES

Courtesy and professionalism still matters!

I appreciate the professionalism of the woman who checked me in yesterday as well as the gentleman who helped me this morning after I locked my phone inside before my departure.

Business

4/10

Poor

18 Apr 2022

Michael

Dirty sheets

Sheets were dirty. I checked in late because of a late flight and just wanted to sleep. The sheets were not changed since the past guests. That is disgusting.

6/10

Pleasant

23 Mar 2022

Syed

I have stayed here twice now and both the time my only issue was that the bath tub is always clogged no matter how much you try the water is always on the surface and it just stays there so you can only take a shower once per stay 😬

Leisure Self

2/10

Poor

21 Mar 2022

Verified traveler

The lady at check-in was very pleasant. The room was very dirty. Things left all over from other people including a condom. It was very close to the airport.

Friends_and_family Family

10/10

Exceptional

04 Mar 2022

rich

Awesome. Had everything I needed

Business

2/10

Poor

11 Dec 2021

Darnel

Broken equipment and facilities, Unclean and dirty, grimy and unsanitary. Complete and utter lack of and disregard for the property and its facilities. I checked in and was there for no more than 20 mins before I realized that the living conditions were not suitable. I would not recommend to anyone it is a sect pool for bacteria and viruses.

Leisure

10/10

Exceptional

27 Nov 2021

Hashim

Cheap and good

Great room!

Business Friends

4/10

Poor

21 Nov 2021

Michael

No coffee makers in room. Rancid ruined creamer on coffee bar in lobby. No hair dryers in room (first hotel I've ever been in where this is the case). Every outlet in our room but one was dead... could not charge phones and lamps by the bed would not work. Shower ran out of hot water (ice cold) after 3 minutes. There were clean towels and that's about the only thing good. I will NEVER stay at an Extended Stay again.

Leisure Friends

10/10

Exceptional

15 Nov 2021

Shrikar

Cleanliness

Leisure Family

8/10

Excellent

04 Sep 2021

pamela

I could never get room service

Business Family

10/10

Exceptional

21 Aug 2021

joseph

Good place, service good and not noisy.

Business

10/10

Exceptional

31 Jul 2021

Barry

Affordable and nice

The room was great. Clean and smelled great. TV was clear and it could go at a higher volume than most TV's on hotels. Which is great because my ears have been clogged and hearing has been difficult lately. Plus tv had a USB port easy to reach so if you wanted to play games or hook up a fire stick. This is my second stay here. It is a great affordable hotel.

Friends_and_family Friends