Name: Sonesta ES Suites Raleigh Durham Airport Morrisvil
Address: 2020 Hospitality Ct, Morrisville, 27560, US

6/10

Pleasant

16 Jul 2026

David

The property was ok, however I didn’t have big expectations either, as it’s not a 5 star. The first room we were assigned did have a roach, not a water bug but an actual roach. As soon as we turned the light on in the room it ran across the counter. I understand people bring these type of bugs with them and we were promptly moved to a different room. One staff member was a bit irritate during breakfast as she cursed loudly upset that guest didn’t push their chairs in after leaving the tables, I mean that’s her job. I also dislike the way they distribute towels, as I like to change my towels daily, it became a hassle to call every day to get new towels. Every room should be offered new towels everyday. Breakfast was ok, overall it wasn’t bad but of course could use some improvements.

Family_with_children

10/10

Exceptional

14 Jul 2026

Michele April

Had a great time room was clean

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Heather

Friendly staff and great location next to the airport

10/10

Exceptional

13 Jul 2026

SEAN

M

Self

10/10

Exceptional

07 Jul 2026

Glen

had a mini kitchen in it had plenty of room it's probably good for a family traveling I would imagine but it was just myself for a short-term, had a TV in the bedroom as well as the living room and had a swimming pool outside outdoor, breakfast was fine The staff was friendly and nice.

Self

10/10

Exceptional

06 Jul 2026

Rhonda

Upon arrival the hotel staff was super friendly, even a lady that walked in to talk to the staff greeted me. The hotel was very clean, even the hallways and elevators. A rarity in this area. We have stayed at 5 RDU hotels and the past month and this is the ONLY one I would return to. The breakfast was fresh and even the breakfast lady smiled and greeted us. I felt like royalty at Sonesta ES Suites.

Family

10/10

Exceptional

06 Jul 2026

Taishauna

I’ve stayed here twice and both times it’s clean and the staff is very helpful.

Friends

10/10

Exceptional

03 Jul 2026

Thereska

Perfect weather, Super friendly and helpful staff and clean room

Friends_and_family Family

2/10

Poor

30 Jun 2026

Socorra

Rooms were dated stained carpets and linen the pool was very uninviting breakfast was gross other hotel guest were loud very sketchy place I’m glad it was just one night

Family

2/10

Poor

28 Jun 2026

Arika

Kicked us down to a worse room at check in because they let other guests overstay, using up all the room category we paid for. Then lied and said the one they moved us to was an upgrade and refused to fix it. Sorry y'all, but going from a 600 sqft room down to a 400 sqft is not an upgrade.

Property exterior is extremely run down and covered in wet plant matter. The pathways between buildings are extremely uneven and dangerous. And the elevators in our building were all broken, despite it being one of the buildings supposedly with an accessible entrance (not that anyone with mobility issues could even safely get to the building).

Kitchen was fine, bed was fine, bathroom was clean. Lighting in room was very poor.

Partner

10/10

Exceptional

27 Jun 2026

moira

Very clean. Staff is very friendly

Self

10/10

Exceptional

26 Jun 2026

Haiyan

We had a pleasant stay. The room was clean and comfortable, the front desk staff were friendly and helpful, and the location was very convenient.

Family_with_children

8/10

Excellent

22 Jun 2026

Kayla

nice rooms

10/10

Exceptional

22 Jun 2026

Mary

It was a great room and property with a wonderful breakfast

6/10

Pleasant

19 Jun 2026

Patricia

Well, this is an excellent hotel and it was clean, the sofa in our unit had a ripped armrest where the foam was sticking out. When we arrived a pipe had broken and we could not get in until it was fixed. There was no real delay, however, but we did check in just after check-in time. Always taken care of.

Partner

8/10

Excellent

18 Jun 2026

Eric

Property and staff were great. Breakfast was sadly lacking. Many items depleted.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Lonnie

I liked that there were 2 bathrooms in our room. The breakfast was good, but the staff tending to breakfast weren’t very friendly at all.

Family_with_children

10/10

Exceptional

14 Jun 2026

Candace

We have never stayed at this brand before and we will stay again. Friendly staff, decent breakfast, the room was great! We got a 2 bedroom mini condo style room and it was perfect for our family of 5 for our weekend away.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Linda

Rooms are clean. Staff goes above and beyond and that is literally the key to staying here. A few things to note if you have any mobility issues. The shower is a tight fit, especially if you are a big guy. The toilets are very low and flush ability is iffy.
It also seems that fixing a main door access should have been resolved over the nine days we were there.
Again, it is the welcoming staff that keeps us coming back.

Partner

8/10

Excellent

13 Jun 2026

anastasia

I enjoyed my stay. friendly staff and a decent breakfast selection. The only drawbacks was the high incidentals deposit and a noticeable, unpleasant odor in the hallways. Also, that room clean-ups and fresh towels aren't done daily by default, so you have to explicitly ask the staff for them. Despite those minor issues, it was a very positive experience and I would definitely stay here again!

Family_with_children

10/10

Exceptional

12 Jun 2026

Einnaja

I did not want to leave this hotel. So clean and staff so nice!

Family

10/10

Exceptional

08 Jun 2026

Latrice

The breakfast could have been better.

Family_with_children

4/10

Poor

07 Jun 2026

Edward

Coffee was ONLY decaf in room, refrigerator was all dented up, upholstery on furniture gab much wear. Was charged $250 twice for potential liquidated damages. I will not recommend Sonesta EVER

Partner

6/10

Pleasant

06 Jun 2026

Christian

Doors not working properly

Self

8/10

Excellent

06 Jun 2026

Martin

.

Self

8/10

Excellent

05 Jun 2026

Michelle

This was the second time we stayed at this hotel. Both times we enjoyed our stay and will be back again next year. Breakfast options are really good. The one and two bedroom suites are setup very nicely!

Partner

2/10

Poor

31 May 2026

Cameron

The doors to Building 2020 were broken during my stay, and maintenance had the exterior door propped open. The doors leading into the hallway were also open, allowing non-guests to come and go freely in an area that already felt unsafe.
Later that evening, I called the front desk because I was concerned about the safety of myself and my children. We even placed a chair against our door for extra security. Unfortunately, I felt rushed off the phone, and we spent the entire night worried about our safety.
The next morning, my daughter and I went to the front desk because we were unsure how we would get back into the building. The door had been closed, but the key-entry system was still not working. The front desk manager seemed confused about which building we were referring to and simply handed us a map rather than addressing the issue.
To add insult to injury, after I finally got back inside, an employee stopped me in the hallway and asked me to verify which room I was staying in. While I understand the need for security, the interaction was handled in a very unprofessional manner.
I paid for a suite but was treated as though I was staying at a poorly managed property. Guest safety should be a top priority. If a lock or key-entry system is broken, management should take immediate action to repair it so guests can feel safe and secure during their stay.

Family_with_children

6/10

Pleasant

31 May 2026

Melanie

Room was clean but had a very strong musty smell.

Partner

10/10

Exceptional

31 May 2026

Edward

We stayed 2 different days. First day kitchen was much better equipped and included a tablet for us to be able to run the dishwasher.

First room also included a hair dryer. Second room, did not and one was requested from the front desk. Unfortunately it was delivered to the wrong door.

Partner

6/10

Pleasant

31 May 2026

Danielle

Pet friendly. But, they will ask why you have a service dog. HIPPA violation They charged me for a service dog because it did not have a paper or a vest. Ridiculous.

Pet

8/10

Excellent

29 May 2026

Terice

Enjoyed stay! I only needed an extra pillow to be extra comfortable

Partner

6/10

Pleasant

25 May 2026

Michael

Unfortunately, I wouldn't stay here again, which sucks because the option of a 2-bedroom suite at a decent price is not easy to come by. The hotel grounds were fine, the lady checking us in was \"okay\". She was very short and just didn't seem to want to be there, but she did her job. A smell of weed was outfront the entire time, but inside the buildings was fine. No off or bad smells in hallways or room. The design and functionality of the room were good with one GIANT exception (and why I can't stay again). The bed was poured by the local concrete company. I expect hotel beds to be on the firmer side, but this was horrendous. I was actually angry btw the sun came up and I was just praying for it to hurry up and rise so I could get up. Other than that, the room just had a feeling of potential that just wasn't filled. The layout and function were there but the details were just passed over. Like, the remote back cover was broken and screwed on partially. The locked down soaps in the shower seemed to be refilled with water to stretch their usage. The silverware was not replaced. There were a pile of knives but only 1 fork and 1 spoon. The fireplace wouldn't light, etc. It just felt like a nice hotel that needed better management and less neglect on the little things. Again, I could overlook all of that if not for the bed. I felt like I should have called the police in the remorning to report an assault after getting out of that thing.

10/10

Exceptional

21 May 2026

Melanie

Great staff!

Self

10/10

Exceptional

21 May 2026

William

A great property with AMAZING desk staff personnel!!! Keisha was super helpful during checking (we had a complicated booking). And my niece got in later while we were out. Angela (Manager) was rightfully cautious about giving out a key to someone but she came up with a solution that was “out of the box” and above and beyond in order to accommodate our unique needs. OUTSTANDING ATTENTION TO THE NEEDA OF THEIR GUESTS!!!!!

Pet

10/10

Exceptional

20 May 2026

Crystal

Thanks I appreciate all the help and convenience.

Business Family

10/10

Exceptional

20 May 2026

Edward

Very clean and comfortable

Partner

10/10

Exceptional

15 May 2026

Kim

I go back regularly to this hotel for my job and they remember me by name. The staff is great. I highly recommend this hotel!

Self

10/10

Exceptional

11 May 2026

April

The staff is so kind & helpful. I would stay again just because of the ladies at the front desk.

Family

10/10

Exceptional

10 May 2026

Kaitlyn

the staff was absolutely so caring and so amazing. They were so helpful and I looked forward to seeing them in the morning at breakfast :). The place was very clean and I loved that they had pots and pans and a kitchen because it helped us save money on the trip !! The hotel was in a great area with lots around and we felt very safe.

Partner

10/10

Exceptional

09 May 2026

Lynne

Yes
The staff was very friendly and helpful

10/10

Exceptional

06 May 2026

Kim

I will definitely stay here again. The staff was great! My room was very clean and it felt like home. The only issue was the elevator was not working and i was on the third floor. Im sure that will be resolved soon. I plan on staying again!

Self

10/10

Exceptional

27 Apr 2026

Garthner

Great experience. Staff was nice and the room was clean.

Friends_and_family Friends

6/10

Pleasant

25 Apr 2026

Holly A

Room and l

10/10

Exceptional

22 Apr 2026

Uwe

Normal breakfast

Self

10/10

Exceptional

15 Apr 2026

Betty

Everything was good from the moment of check-in to check-out

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Gloria

Very nice and people were very polite and accommodating.

Self

8/10

Excellent

13 Apr 2026

Martha

It was a nice clean facility and the lady at the front desk was amazing 👏

Friends

10/10

Exceptional

13 Apr 2026

Paulette

The staff was very friendly and welcoming. The room was clean and comfortable. The breakfast was good. The kitchen had everything we would have needed if we were cooking.

Family

10/10

Exceptional

07 Apr 2026

Leslie

Staff very friendly.

Partner

10/10

Exceptional

03 Apr 2026

Elysia

The employees at the front desk, especially the assistant manager, were all so helpful and kind when my group and I checked in! We had booked three rooms and the staff were able to place all rooms near each other. Each room was very clean and spacious. I personally loved the setup of my suite that had two bedrooms and two bathrooms. I was here for a dance competition and will absolutely book this hotel again for next year’s competition.

Friends

8/10

Excellent

01 Apr 2026

Kristin

The room was very nicely laid out and it was one of the most comfortable hotel beds that I've stayed in. It's rare I say I wish I could have spent more time in my room but it was that comfortable! The hotel had a nice hot breakfast spread out each morning. My only complaint was that the front desk was not manned well during the breakfast hours so if you wanted to check out in the morning, it took about a ten minute wait for that to happen so plan accordingly. Overall, it was convenient drive to the airport and several restaurants were close-by. I would stay here again.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2026

angela

Great spot. Would be lovely for a longer stay. We were upgraded to a 2 room unit due to the elevator being out. Unfortunatly i had a heart attack in september and being in the 3rd floor was a bit much. However, all of the staff we interacted with were lovely.

10/10

Exceptional

27 Mar 2026

karen

Easy checkin

Partner

10/10

Exceptional

23 Mar 2026

Rachel

We didnt eat breakfast bc of our timeline but did grab coffee a few mornings and it looked like a decent variety of offerings. Area was always clean and well stocked.

10/10

Exceptional

22 Mar 2026

Shaffeney

Clean

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Jacob

Nice quiet area.

Partner

10/10

Exceptional

17 Mar 2026

Adisa

Beautiful property. Clean rooms. Friendly and very accommodating staff . I did an early check in and late checked out and I have no complaints

Partner

10/10

Exceptional

15 Mar 2026

Judith

The rooms are spacious and the staff was very friendly. I would definitely recommend this property.

Friends_and_family Family

2/10

Poor

14 Mar 2026

Firooz

They asked for a huge security deposit

6/10

Pleasant

10 Mar 2026

Kishori

Ac unit wasn’t working for first 2 days before they fixed it. Not enough light in room. They told us that they clean room once a week only. Their main counter and breakfast area is very nice but their stay buildings are not. Be aware that reception building is not where you will stay so online photos are misleading.

6/10

Pleasant

08 Mar 2026

Shaunta

Everything was great

Partner

10/10

Exceptional

06 Mar 2026

Mark

Great stay

8/10

Excellent

02 Mar 2026

Terry

The property offers good amenities. Room was clean, but a little \"worn looking\" (carpet).

Family

8/10

Excellent

25 Feb 2026

Pamela

Very nice property and

8/10

Excellent

22 Feb 2026

Jessica

Clean room

10/10

Exceptional

21 Feb 2026

Hailey

We had an excellent stay!! The staff was wonderful & extremely helpful…even gave us great restaurant suggestions & coupons go free appetizers. The room was very clean, beds comfy, amenities gteat, overall wonderful experience!!

Business Partner

8/10

Excellent

19 Feb 2026

Paul

Pros -Close to the airport
Cons -Close to the airport

8/10

Excellent

17 Feb 2026

Alejandro

Plenty of space, clean room, I like how it’s like a mini apartment

Partner

10/10

Exceptional

16 Feb 2026

An Jeanette

Helpful and friendly staff at check in. Thank you!

Leisure Partner

10/10

Exceptional

15 Feb 2026

DeQuan

Nice room

10/10

Exceptional

13 Feb 2026

Tess

Great stay!

Family_with_children

10/10

Exceptional

11 Feb 2026

Royal

I had a wonderful experience at this hotel. General Manager Angela Smith and her staff are professional, welcoming, and attentive to every detail. From check-in to check-out, the service was friendly and efficient, and the property was clean and comfortable. It’s clear the team takes pride in making guests feel at home. I would definitely stay here again and recommend this hotel to anyone visiting the area.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Sharon

Excellent front desk staff(particularly Angela Smith), great breakfast, clean well-equipped room!

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Michael

The room was clean and stock. The staff was responsive and friendly.

Self

8/10

Excellent

04 Feb 2026

Heather

Very friendly front desk staff, clean and quiet room.

Business Family

10/10

Exceptional

02 Feb 2026

Missy

The room was clean and warm. The breakfast was hot and delicious. The best part was the staff. They were very friendly.They also went out of their way to help us get food after a late flight into Raleigh after a snow storm. We will definitely stay here again. We would highly recommend them.

10/10

Exceptional

30 Jan 2026

Doug

Larger room than I expected and very clean. Enjoyed it very much. I regret being on a business trip that only allowed me to stay for one night. Next time I have a trip to Raleigh I will stay there again.

Business

10/10

Exceptional

30 Jan 2026

Shenell

Clean, safe, friendly staff

Leisure Family

10/10

Exceptional

30 Jan 2026

Mari

Exceptionally clean, and great place to stay! Breakfast buffet was good, staff very friendly.

Business

10/10

Exceptional

30 Jan 2026

John

Nice clean hotel. It’s more of an extended stay. I only needed one night

Business

10/10

Exceptional

26 Jan 2026

Megan

The first Room was a little messed up but they gave us a different room that was very nice, the staff was very nice and helpful and the breakfast was delicious, pancakes, eggs, sausage, home fries, baked goods, yogurt, cereal, full beautiful breakfast spread

Leisure Partner

10/10

Exceptional

19 Jan 2026

DANIELA

Can’t say enough! The hotel is more than you could ever need. Full kitchen, private bedroom/bathroom, while also providing an incredibly full breakfast buffet daily! Extended stay- or just for the night (we went for 2)- you won’t be disappointed! The staff was the icing on the cake- very accommodating and helpful! Thank you for a perfect stay!

Leisure Family_with_children

10/10

Exceptional

14 Jan 2026

Jorge

Easy going

10/10

Exceptional

01 Jan 2026

James

Everything was perfect during our stay

Partner

10/10

Exceptional

22 Dec 2025

Kevin

Great value for the dollar, good breakfast selection and warm and cold as it should be

Partner

10/10

Exceptional

16 Dec 2025

Kenneth

Clean Room, good breakfast, friendly staff.

Business Self

6/10

Pleasant

15 Dec 2025

David

Except for the night auditor, not too friendly. Hotel is very old and our room was musty and the pillows seemed like they were not used for months because they smelled. It was quiet however

Leisure Partner

10/10

Exceptional

14 Dec 2025

Amy

Everything was wonderful! I was sad I was only staying overnight.

Leisure Family

10/10

Exceptional

11 Dec 2025

Nikhil

clean room, staff, amenities etc.

8/10

Excellent

10 Dec 2025

Alex

Overall very good

10/10

Exceptional

10 Dec 2025

Mathil

Clean room, very nice staff, good studio apartment for the price, good breakfast, very very convenient.

Business

10/10

Exceptional

05 Dec 2025

JOHN

Stay was great. Nice Room. Nice Breakfast. My favorite place to stay in Raliegh.

10/10

Exceptional

30 Nov 2025

Amaris

Everything this property promises in advertising is true. I have NO complaints from the time I booked until check out.

Business_and_leisure Partner

10/10

Exceptional

29 Nov 2025

Tammy

Really nice property and excellent customer service. Kitchen was well stocked and even though it’s close to the airport it was really quiet.

Self

10/10

Exceptional

23 Nov 2025

Dondria

Loved everything about our stay

10/10

Exceptional

22 Nov 2025

Diane

This Sonesta ES in Morrisville near RDU was probably the nicest 2 week stay I have ever had in a motel. The room was so clean. Having a separate bedroom with a 55\" TV in the bedroom and another in the living room was so nice. The full size refrigerator was great. The hot breakfast was always nicely prepared and the women who ran that always replenished the food and kept the coffee full. The night I got there (after midnight) I was frazzled with a lot of luggage as I am staying in the area for several months. The desk staff were so welcoming and friendly - one of the ladies even took my luggage to my room, which I don't think is normal service. It was nice having coin operated washers and dryers available. All requests I had, like an extra blanket and extra waste basket were dealt with quickly and efficiently. The area felt very safe, as sometimes I got in quite late. I only had access to a car part time and there are no grocery stores in walking distance, but a Wendy's only a block away was convenient. I really can't say enough good things about the staff and the cleanliness. I would 100 percent stay again and recommend to others.

Business_and_leisure Self

10/10

Exceptional

17 Nov 2025

Eric

We finally got a hotel where we could stay in separate rooms with the kids and enjoy our own private \"sneaky\" moments with my spouse... IYKYK... Wink wink!!
The breakfast was well served... The rooms were very quiet and serene... very clean too.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Daniel

Super clean, the staff is so sweet and the breakfast was delicious.

Partner

10/10

Exceptional

17 Nov 2025

Sean

Clean