Name: Home2 Suites by Hilton Raleigh Durham Airport RTP+
Address: 1020 Lower Shiloh Way, Morrisville, 27560, US

10/10

Exceptional

28 Jun 2026

Necati

We were extremely satisfied with clean rooms and helpful staff

Family_with_children

8/10

Excellent

26 May 2026

Andrea

Stayed at Home2 Suites by Hilton for nine nights and had a really good experience. The room was clean, spacious, and had everything we needed for an extended stay. The staff was friendly and helpful from check-in to check-out, especially Adrian and Nate and the overall atmosphere felt comfortable and welcoming. The kitchenette and extra space made it feel more like a home than a hotel. Great option if you need a longer stay or just want a little more room to relax. Would definitely stay again.

8/10

Excellent

04 May 2026

Gerald

Kitchen sink drained slowly. The kitchen table had no overhead lighting, so we were eating in shadows.

Partner

10/10

Exceptional

28 Apr 2026

Mallorie J

Only complaint was that the pool was under maintenance during our stay. Thankfully we could use the pool at the sister hotel, however with an infant and toddler it was a hassle to drive there so we only used the pool once when we were hoping to use it multiple times.

Family_with_children

8/10

Excellent

19 Apr 2026

Belinda

I liked my stay here. Nice & clean! Plenty of hot water in the shower & across the street from where my meetings were. Breakfast was ok. Free laundry!

Partner

10/10

Exceptional

12 Apr 2026

Lisa

I was very pleased with our stay here. Staff was very accommodating and friendly. The room was very clean and spacious. We enjoyed breakfast each morning in the hotel and a nice swim in the warm indoor pool in the afternoon! Thank you to all the staff!

6/10

Pleasant

05 Apr 2026

Ye

Not as expected.

Family_with_children

10/10

Exceptional

22 Mar 2026

Gaberielle

Clean room & great staff

10/10

Exceptional

09 Mar 2026

Teresa

I like everything

10/10

Exceptional

02 Mar 2026

Darren

Everything was great

Partner

10/10

Exceptional

01 Mar 2026

Thinh

Good

10/10

Exceptional

28 Feb 2026

Teresa

Yes the staff are friendly and nice to me.The room was clean and nice. I had a nice time with my family. The pool was heated. The kids had a good time.

2/10

Poor

22 Feb 2026

Monica

Shower was nasty and I requested several times that someone come to the room and clean it instead of having repack everything and move to another room. I spoke to several workers and pretty much wasted my time. Nothing got resolved. I should not have had to pay full price! Never again will I book at the location.

10/10

Exceptional

19 Feb 2026

debbie

My granddaughter and I did a staycation here for one night so she could swim. Everything about our stay was good...friendly staff, comfortable beds and clean room, indoor pool, variety of breakfast options. I would stay here again.

Family_with_children

10/10

Exceptional

14 Feb 2026

Danielle

Great room

Partner

4/10

Poor

18 Jan 2026

John

Do you think a guest should subjected to a barking dog on their Hotel floor after along day ?Limited TV stations with no major network coverage. Would never stay here again.

Business Self

8/10

Excellent

28 Dec 2025

Oksana

Hotel staff are very nice and super helpful! Room and general areas are clean.
Breakfast is okay, nothing fancy, you won’t be hungry, but would be nice to improve variety of food. There is no veggies for breakfast, but you can get fruits.

Business_and_leisure Family

10/10

Exceptional

14 Dec 2025

joski

Yes, it was a clean and safe environment. It waa my first stay, but it will not be my last. One of the better indoor pools that I've been in asxfar as temp and cleanliness. Staff was very customer friendly and helpful. Especially, the host Adrian.

Business

10/10

Exceptional

06 Dec 2025

Lynn

The staff was very friendly and helpful. The room was spotless and the heater worked great, without being noisy.

4/10

Poor

30 Nov 2025

KENDRA

They gave us the wrong room type when we got there. It was late, and an unnecessarily long process to get into the correct room at 10pm. Then the pull out couch did not have the bedding, which required another trip to lobby. The room needs refreshing, with sticky stains throughout the carpet. The “free”breakfast was the worst I’ve had at a hotel in recent years. The front desk staff never spoke to us, after staying 4 nights, aside from our arrival night. Even when I tried to check out, it seemed to be a bother to them. I will make many more trips to Raleigh, but I will never stay here again.

Leisure Family

8/10

Excellent

17 Nov 2025

Ebony

We have stay at this location before. Loved the room but was unable to use the digital ke

10/10

Exceptional

02 Nov 2025

Kathlene

The room was clean and comfortable! Breakfast selection was good and staff was very polite and helpful!

Friends_and_family Family

6/10

Pleasant

10 Oct 2025

Keshia D

Everything was good except for noisy guest in adjoining room. Kids making alot of noise and had to complain to front desk.

Partner

10/10

Exceptional

08 Oct 2025

Christine

Staff were very pleasant and helpful. Lobby was extremely inviting.Breakfast was good, however, would have liked the breakfast items to be a bit hotter.

Friends_and_family Family

4/10

Poor

05 Oct 2025

Tracy J

Pretty upset that we had to make do with a King Size bed with 4 people that was scheduled to be in the room. Went down the next day and they said they could move us only to not be moved bc it was too late when we returned from a ball tournament.

Family

4/10

Poor

27 Sep 2025

Elisa

Being located by the airport, I figured this hotel would naturally be used more compared to other locations, but that still should not affect the degree of cleanliness each guest experiences. I know hotels never fully clean anything in between guests, but the room I had blatantly reiterated this fact. From hair in multiple places inside and outside of the shower, to the darkly stained shower floor that I know could be remedied with some Comet and a lot of eblow-grease to foreign hairs in the bed sheets and sticky, red residue on the night stand in between the beds, I knew without a doubt the room had not been cleaned. My partner and I pushed the mattresses forward looking for a personal item we lost only to find other's dropped belongings behind the bed. More evidence of just how little cleaning is done in between each stay. Then the mattresses of both beds were visibly sunken in the middle and the air conditioner half worked the entire time, which led to me doing more waking up and sweating last night than actually sleeping comfortably. Perhaps the only good thing was that the front desk attendant was pleasant at check-in. Outside of that, this stay was a complete disappointment for me, and I now know to avoid this place at all costs next time.

Leisure Partner

2/10

Poor

10 Sep 2025

deborah

I'm very disappointed and pissed off regarding the staff at this hotel.

I reserved two rooms from September 6-7. One room for me and my grandson, the other was for my son, his wife and my granddaughter. My son informed me today that he had to call the desk 3 times until 4 am to complain about loud screaming, music , vulgar language and other inappropriate behavior which could be heard with my 7 yr old IN THE ROOM!

My son was in room 311 and the disgusting behavior was taking place in room 309.

I paid over $300 for this reservation and now they have a return visit there for a NON-REFUNDABLE room and believe me when I say this is the last hotel they want to spend another night. I believe Hilton should do something to compensate for the aborhent behavior they had to go through. I would appreciate a direct contact phone call to discuss my complaint.

10/10

Exceptional

30 Aug 2025

Guadalupe

Great stay

10/10

Exceptional

25 Aug 2025

Diane

Our room was clean and spacious. We were able to bring our small dog which was important to us. We enjoyed the breakfast that was offered every morning. We will definitely return.

Leisure Pet

10/10

Exceptional

25 Aug 2025

Alfonso

Awesome property and staff

This property is very centric and new- with very comfortable rooms and facilities it is the place to stay. Adrian, at the front desk was spectacular, he was friendly.

Friends_and_family Friends

8/10

Excellent

18 Aug 2025

Starnetta

I enjoyed my mini vacay. I did have one issue in regards to a noise complaint at 2p. That was very weird & I didnt understand nor appreciate the other guest with this complaint. The staff was understanding seeming how it was 2p. If your looking for quiet at 2p on a Saturday get an AirBnB all to yourself. All the staff was very polite & had amazing Customer service skills. One particular Front Desk member by the name of Adrian. He went above & beyond to make sure I was comfortable. As well as his recommendations on restaurants with great service & quality food were on point. I would definitely recommend this hotel.

Leisure Self

10/10

Exceptional

14 Aug 2025

Theresa

Adrian wonderful. My family & I came for a sad occasion. Adrian help in everyway he could to make our stay comfortable

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Necati

As is the case with most Home2 Suites Hotel, we had a very comfortable stay.

Leisure Family

10/10

Exceptional

28 Jul 2025

Praveen

Food to buy is expensive

2/10

Poor

26 Jul 2025

Karen

They lie about a free airport shuttle!

They advertise that they have free airport shuttle but that’s a lie. They have a contract with the airlines and only crew are allowed on the shuttle between 4:30 AM - 7:00 AM so if you have a morning flight you are out of luck. You have to pay $25-$30 for an uber to go 4.5 miles. They shouldn’t advertise a free airport shuttle if they don’t actually give guests rides when crews are there. They even lied to me and told me they had a big party and there were no seats. In actuality, they only had 4 crew members on the shuttle at the time I wanted to go. They had plenty of room! I’ll never stay there again because of this.

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Charise

The staff was wonderful.

Leisure Family

2/10

Poor

10 Jul 2025

Lois

I needed a room with two beds and a sofa. They gave me two beds with no sofa and we had to sleep sideways on the bed. Awful awful awful. There were five of us.

Leisure Family

10/10

Exceptional

03 Jul 2025

Blake

Quiet, clean, convenient to USA Baseball Complex. Staff was friendly and helpful. Easy parking, fast elevators. Spacious rooms.

Leisure Family

8/10

Excellent

26 Jun 2025

Rasesh

Good experience. But very reluctant to change the bedding and towels. We had to tell them repeatedly every day and still was not done. They said we do it only once every five days which I have not experience at any other hotel. Rest is good.

10/10

Exceptional

15 Jun 2025

Amy

Easy quick check in and out. Friendly staff, great breakfast, and warm indoor pool which we really enjoyed!

Leisure Family_with_children

2/10

Poor

06 Jun 2025

Matt

If we could give negative stars we would. Showed up with our family of 5 with a two queen suite booked. This room clearly states in our reservation that it includes two queen beds, a sofa bed, and a kitchenette. When we checked in, we were told none were available and they only had two queen bed rooms available. No suites (that we paid extra for). The room they put us in was TINY and they had to jam a roll away into the room as well. The roll away was pressed against one of the beds. It also blocked the space to get to the bathroom and door.
I called Expedia and they quickly said they would be willing to refund our reservation, just needed the hotel to approve it. When they called the hotel, the property wouldn't approve it as they \"provided an extra bed\". Adrian at the front desk was the most unprofessional and rude employee I have interacted with in years.
Avoid, avoid, avoid!! They will not honor the room type that you book.

Family_with_children

10/10

Exceptional

28 Apr 2025

aminah

Great stay! No complaints honestly.

Business_and_leisure Family_with_children

10/10

Exceptional

18 Apr 2025

William

Great hotel to stay!!

Front desk so welcoming and helpful. This just re-affirms why I choose Home2suites!!

Partner

8/10

Excellent

16 Apr 2025

Kevin jay

I strongly recommend this property i stayed there 2 times and my family and i love it. Its so convenient to all shopping options as well as food with the airport less than 10 minutes away.
The only thing i dont like as well as my family is the shower water pressure, its very low and thw water is only warm its never hot.

Leisure Family

10/10

Exceptional

11 Apr 2025

William

Really is a second home feeling stay.

Felt very welcome when we arrived. Each day we’re greeted st breakfast with a good morning and each time we returned to the hotel at the end of our day. Staff is very helpful with every question or request. Highly recommend Home 2 suites!

Partner

8/10

Excellent

08 Apr 2025

Jaelyn

I enjoyed my stay, however the floor of the shower looks very dirty, like they need to use a scrub brush and bleach when getting in the cracks on the shower floor. Also our floor had big piles of trash near the elevator that was stinky and had been there for over 2 days .

Family

10/10

Exceptional

30 Mar 2025

Jamie

Staff was great. We were upgraded to a suite which was unexpected but it didn't really fit our needs ie the pull out sofa bed was uncomfortable. All in all, good experience though.

Leisure Family

10/10

Exceptional

30 Mar 2025

Shanell

I have stayed here a few times visiting family and every single time the staff is great, my room is clean and everyon is friendly as well as professional.

Business_and_leisure Family_with_children

10/10

Exceptional

05 Mar 2025

John

The staff was great, but we had some guest with extra energy above us.
Apparently there were some kids directly above us that were full court basketball ( or so it sounded) but around 2:30 am they settled down.
However, apparently they got hungry in the middle of the night and burnt some food in the microwave, thus setting off the fire alarm and having all guest exit the building until the fire dept could secure the alarms. Again, no fault of the facility, but it’s not what you want to do or anything you want to deal with as a hotel guest.

Leisure Family

4/10

Poor

19 Feb 2025

Andrew

The room we booked was supposed to have two queen beds, a pullout sofa and be able to sleep six per the website description. Upon check-in, our room only had at Baas two double beds and no pullout sofa. We were a family of five and picked this room because it said that it would sleep six comfortably. This resulted in one of my children having to sleep on the floor when we called the front desk to ask why we did not get the room that we paid for they said that some of the rooms were renovated, and the pullout sofas were not put into those rooms and unfortunately, all of the rooms that had two double beds and a pull out sofa or blocked. After a 10 Hour drive this was not acceptable and very uncomfortable. The next morning breakfast was slim to none with dried out chicken cutlets, eggs it tasted fishy and no coffee. Thankfully, we were able to DoorDash, but that was not an expense that we were looking to pay as we booked a hotel that claim to have fresh hot breakfast. The next morning after checkout, who once again brought up the room and nothing was offered for compensation for the wrong room being one advertised and two given to a family that was traveling with five individuals. We will not be returning guest of this hotel.

Leisure Family_with_children

8/10

Excellent

26 Jan 2025

Megan

Great stay but out of order pool

All of the staff that we interacted with were great and our room was clean and comfortable. The only thing that kept me from leaving a 5 star review is that part of this quick overnight trip with the kids was having access to an indoor pool (a big reason we chose this hotel) and after getting them all dressed in their bathing suits and going downstairs, we found out the pool was ice cold and out of order. They were very bummed! We appreciated the awesome staff member at the front offered to get us a shuttle to the sister hotel to use theirs but knowing we had to be up very early we decided not to.

Friends_and_family Family

10/10

Exceptional

17 Jan 2025

Jennifer

Property was clean, in a nice area with access to many stores. Always a plus to have a kitchenette when traveling for sport events.

Business Family

6/10

Pleasant

05 Jan 2025

Seonok

Room air conditioner too noisy

10/10

Exceptional

29 Dec 2024

suzie

Great location and convenient.

Leisure Family_with_children

2/10

Poor

08 Dec 2024

Kaskha

Poor Customer Service, requested room to side by side room due to a sleep over not successful.. no early check in ..

10/10

Exceptional

25 Nov 2024

Scott

Close to the airport. Convenient for business travel.

Business Self

4/10

Poor

16 Nov 2024

Doug

Mediocre hotel

Mediocre hotel. Check-in was very good. Room was ok. Bathroom wasn't terribly clean but ok. No soap in shower or sink. Reported this to front desk and they gave 1 mini bar of soap. In 4 days, never refilled the shower soap. Had a kitchenette but no water at the sink. Water glasses were upside down as if they were clean, but were not. 4 days and no cleaning service.

Business

8/10

Excellent

05 Nov 2024

Carrie

At first we arrived and found easy parking and close to Walmart if you need anything. Luggage rack available but slide door broke. We were checked in to the wrong room but the front desk fixed very easily. The reason I booked here again was last time the pool was sooo warm, you could just walk in and float around and not be chili...this time is was so much cooler, still easy to get in but had to keep moving. Clean property and room. Easy parking. Lil snack area. We missed breakfast. Close to our event. Could hear our neighbors, but they were quite loud.

Leisure Family

10/10

Exceptional

27 Oct 2024

Kevin

This property was clean quiet and convenient to all your needs and wants the rooms are very spacious, I strongly recommend

Leisure Family

10/10

Exceptional

18 Oct 2024

Crystal

The staff was very helpful, friendly and pleasant.

Leisure Family

8/10

Excellent

08 Sep 2024

Alonzo

We had an issue with our booked room not being avaliable. Adrien went above and beyond to accomdate us for the inconvenience.

Leisure Family

10/10

Exceptional

07 Sep 2024

Dawn

This hotel is very pleasant. Clean and has a great pool to keep kids busy. The breakfast is very good. Full breakfast with several choices and juices. Fresh gourmet coffee in lobby always available. Staff was very friendly.

Business Family_with_children

10/10

Exceptional

02 Sep 2024

Tina

In the middle of a business park.

Leisure Family

10/10

Exceptional

15 Jul 2024

Shanell

I loved everything about my stay at Home2 Suites. Staff was very informative and professional. My room was clean, fresh and filled with anything that i needed. A walmart was literally walking distance from the hotel property. I would only change there being only 1 staff member on shift at night. Because when or if there's and emergency or a room needs immediate help theres only so much that 1 staf member can do with out leaving the front desk. All other experiences was perfect.

Leisure Family_with_children

8/10

Excellent

14 Jul 2024

Ashley

I wish It had more breakfast selections like the one in atl.

Leisure Partner

10/10

Exceptional

12 Jun 2024

Gary

The check-in agent was great!

8/10

Excellent

05 Jun 2024

Caterin

Only complaint is that the pool was way too hot for my taste.

Business_and_leisure Family_with_children

6/10

Pleasant

31 May 2024

David

Underwhelmed

The room is very dark. There is very poor lighting in the sitting area, near the desk and by the bed. The breakfast was lousy. Dried out two day old sausage biscuits. Upon checkin there was no one manning the desk and I had to wait a good 10 minutes

Business

10/10

Exceptional

30 May 2024

Esteban

Super nice.

Business_and_leisure Partner

10/10

Exceptional

12 May 2024

Wilma

Safety is definitely a plus. The hotel is designed to protect the guest and the rooms were definitely clean and quiet. I checked in late due to my busy schedule and my room type was changed by staff. The night clerk was frustrated and expressed it openly which I felt lacked professionalism for a place that seemed to have high standards, otherwise my stay was decent.

Leisure Self

2/10

Poor

12 May 2024

Benjamin

Location advertised a heated pool, when i arrived and attempted to use said pool, pool room was freezing cold and pool was even colder, asked the staff about the pool being heated and was told the heating element was broken

8/10

Excellent

12 May 2024

Melany

Adrian was great

Leisure Partner

10/10

Exceptional

10 May 2024

Mitchell

Great place to stay. The staff were very helpful and polite. Willing to make sure everyone was taken care of.

Leisure Family

8/10

Excellent

13 Apr 2024

Yogesh

Rooms are nice and big, hotel is nice, staff requires some training about cleanliness and maintenance etc, overall great hotel.

Leisure Family_with_children

6/10

Pleasant

12 Apr 2024

Verified traveler

Would stay again.

Decent place, quiet, excellent location. Bed was fantastic, though showerhead in bathroom was leaky and sprayed outside the shower.

Room was spacious and comfortable.

Self

6/10

Pleasant

02 Apr 2024

Wendy

Breakfast is included but below average quality. Few gluten free options and mostly microwaved stuff for breakfast. Hardened breakfast sandwiches, weak coffee, fake creamer. They DO NOT CLEAN your room unless you sign up and the do not advise you to sign up for cleaning services upon check in. Will not stay here again. Location is good, staff is good.

Leisure Family

2/10

Poor

29 Mar 2024

Janet

The property looked fine from the outside but once we got into the room several things caught our attention. There was a dark crack in the tub, a hole in the wall left unpatched by the toilet and the tub drained slowly. Bits of paper on the carpet throughout the main room. The windows were dirty. The blinds gears were all exposed and lamps were missing bulbs. The pillow cases were very thin and very wrinkled. Normally we would have asked to be moved but the front desk was staffed by a trainee who was trying but obviously inexperienced. Her trainer was pleasant at check in but it was nearly midnight and we had business in the morning and decided to just sleep and bring these problems to your attention later. Also, we were told at check in that breakfast was from 6-10 but found out the next morning that it was 6-9. Because of the number of things we noticed were wrong it made us afraid to use anything else that appeared normal. We wondered if the coffeemaker was dirty etc. We stayed at a Hilton property in Washington DC just one week ago and it was very satisfactory and part of the reason we chose this hotel. We’re not at all confident that Hilton is the hotel chain we will search for in the future

Business Family

10/10

Exceptional

25 Mar 2024

Tiffany

The hotel personnel were very kind & helpful. The hotel was a stop on our way to Georgia. The dogs were welcomed & the kids loved the pool.

Leisure Family_with_children

6/10

Pleasant

22 Mar 2024

La

The front service desk worker was a male and he was awesome. However the energy of some people there was very uncomfortable and they ran out of towels twice on night shift

Leisure Family_with_children

10/10

Exceptional

09 Mar 2024

Alicia

Pool is down. At least we were offered to swim at a sister hotel.

Leisure Family_with_children

2/10

Poor

05 Mar 2024

Edita

WORST HOTEL EVER

This was the second worst room I’ve seen in my entire life and that’s compared to motel in Hannibal Missouri. This is a Hilton property, besides being filthy the pool was close (only reason we booked it there) the second room was as bad. These pics I have would give you chills. The next morning there was no breakfast either because someone was sick. Are you kidding me.
First piece of advice don’t book thru a third party. If I did not have my son with me I would have left this place without a refund and gone somewhere else. Hilton should be ashamed.

Don't stay here. I decline to make any more comments.

Leisure Family_with_children

6/10

Pleasant

23 Feb 2024

Derek

The room was spacious and clean, and the staff friendly.

However, if you’re someone who likes to run the HVAC fan all night as white noise in order to not hear your neighbors, be aware the fan will only run while the unit is actually cooling or heating, then will cut off. Not sure why it is configured this way as most hotels allow the fan to be run continuously.

Also the breakfast choices were very limited, with hot choices consisting of only breakfast sandwiches and waffles. Also the breakfast area is small and will easily get crowded if there are a lot of guests eating at once.

Leisure Self

10/10

Exceptional

16 Feb 2024

jaquease

This property was very nice good for families

Leisure Family_with_children

10/10

Exceptional

14 Jan 2024

Michele

The front desk staff was so kind and helpful. Amazing stay!

Friends_and_family Family

4/10

Poor

17 Nov 2023

Brian

Felt the staff was indifferent and impersonal. Breakfast was sparse.

10/10

Exceptional

13 Nov 2023

Dottie

Ciara and the other front desk staff are always very friendly and accommodating. Rooms are large and clean. We stay there often and enjoy each visit.

Friends_and_family Friends

10/10

Exceptional

24 Oct 2023

Kaitlyn

Loved the comfy bed, stylish interior, and roomy suites setup, especially the sofa. Rollout table, and almost full kitchen. Fully stocked

Leisure Family_with_children

10/10

Exceptional

17 Oct 2023

Kathryn

Clean and new

10/10

Exceptional

11 Oct 2023

Evelyn

Great customer service.

Leisure Family

6/10

Pleasant

09 Oct 2023

Tammy

Not Hilton standard. Room needs several repairs, cleaning needs addressed, noisy, bed was not comfortable, pillows very old, no comforter, no paper towels and all silverware were dirty. Door to get in was a herculean task, was so hard to open and only opened partially. Will not be staying here again.

Leisure Pet

2/10

Poor

02 Oct 2023

Byron

Home2 Suites almost left me Homeless!

I was in town to catch a college football game. I had arrived at noon to meet friends staying here as well. They would allow early check-in, but blocked a room on the 3rd floor, as the desk clerk knew it would be midnight before I was able to return. Got a phone call during the 1st quarter of the game from a male manager, they had given my room away. What was the point in making a reservation if they would give the room away. Set me up at a hotel over 5 miles away. When i notified the desk clerk this was unacceptable, after tail-gating throughout the day, and now having to get to the other hotel. She simply states, I can help you with that, if you want to keep the other room, you’ll have to go the 5 plus miles to the other hotel. If you don’t want the room there, I just call them and cancel it. Very dissatisfied with this. I will never book another room with Home2 Suites. When we get to the other hotel, our option is a room with 2 Queen beds or a King Suite.

Friends_and_family Family

8/10

Excellent

10 Sep 2023

Dottie

Room was not ready when I arrived to check in but one was ready after 20-30 minutes. Shower head had mildew on it. Rooms are large and very comfortable.

Friends_and_family Friends

10/10

Exceptional

27 Aug 2023

Jaykumar

Great staff and well maintained facility

Business Family

2/10

Poor

20 Aug 2023

deirdre

The staff was rude. I booked an accessible room with 2 Queen beds. The room did not have an accessible bathroom (could barely get the wheelchair in the bathroom, no grab bars by the toilet. When I informed the front desk, I was told it was accessible, so I asked the individual to come with me and look (attitude was horrible). When she saw that the room was not accessible, she then changed her attitude. She put me in another room and said I would not be charged anything additional. Upon check out the next morning the new desk person was very rude and said I would need to pay the additional amount and said I could call the manager. I called several times that day and finally was able to speak with the manger and was told I would not be charged anything additional. the manager was kind and apologetic. Cannot recommend this hotel due to the front desk staff.

Business Family

10/10

Exceptional

14 Aug 2023

Ruthie

We loved it so much we had to book it on our return!!! What was a super plus for me was the free laundry services!!!!! Awesome hotel😊

Leisure Family_with_children

10/10

Exceptional

12 Aug 2023

Beesan

Everything you want in a hotel. Clean, quiet. Staff was very friendly and helpful. The lobby, hallways and rooms were all very clean. Convenient location if you need to go between Raleigh, Durham and surrounding areas. There are dining options a short drive away.

Business_and_leisure Family

10/10

Exceptional

06 Aug 2023

Ruthie

Make availability of linen more convenient. Guest should not have to come out their room to go downstairs for linen that should have been in the room!

Leisure Family_with_children

10/10

Exceptional

28 Jul 2023

Christina

Clean, great place for family to stay, great location

Leisure Family_with_children

8/10

Excellent

26 Jul 2023

Gary

IT WAS SAFE AND QUITE

Business Self

10/10

Exceptional

25 Jul 2023

Debbie

The room was spacious. The check in was great. The staff was very friendly.
The only \"complaint\" I had was the breakfast was less than I expected. If you didn't want the combinations that were offered, you couldn't get less. It was cereal, bread, or eggs combined with other things. No just eggs

Leisure Friends