Sleep Inn (Durham)

United States , Raleigh/Durham - NC
DURHAM, 5208 Page Road
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100 reviews shown

4/10

Poor

17 Mar 2026

Mike

Light in bathroom didnt work, toilet wouldnt flush. Heat was so loud couldnt run it

4/10

Poor

09 Mar 2026

Lori

No tea bags, dried eggs, staff were not friendly, took 10 min to the front desk person to show up to check in

Partner

2/10

Poor

22 Feb 2026

Christopher

One of the two rooms was dirty. The floor hasn’t been vacuumed, there were no soaps, the remote was missing. On the second night, we found a couple roaches in the room.

Friends_and_family Family

6/10

Pleasant

19 Feb 2026

Serdar

It is in great central point but too noisy. Road
and plane noise at a very loud level. I would not choose to stay again.

Family

2/10

Poor

15 Feb 2026

Jason

Neglect

Business

2/10

Poor

13 Feb 2026

Ram

Yes. The first night staying there I had roaches in the room. Second room they put me in wasn’t clean. Three room they put me in the next morning woke up with bed bugs bite all over me. The manager Sam and front desk Riya and the corporate office did nothing for me. Just called the police on me because I called the health department on them. They thought by calling the police I would cancel or not continue reporting them. I am waiting for a call back from them before I start the process of suing them because I had to go buy all new clothes because I had to leave everything in the room when I left.

Business

2/10

Poor

06 Feb 2026

Joyce

It’s was a state of emergency,(snow and ice) I had paid for the room at 11 pm for same night check in, I’m a nurse that was stuck at work for 18 hours. I go to check in at 1:10am to check out at 7:00 am and the front desk said I’d need to pay a $300 deposit for an already paid room for 7 hours. I was told if I pay cash I’d get my money back at check out cut if I paid on my debit card I’d get my money back in 7-10 business days, so I ask is there an ATM on site and they say no. So I had to either run around town looking for an atm or attempt to just drive home and loose my money I spent on the room. It’s now 2:00 am and they tell me I cant check in at all after 2:00 am so there I am driving in a winter storm 2 hours to home all to leave again at 6:00 am in order to get to work by 8:00 am. Needless to say I had a very bad experience

Business

2/10

Poor

01 Feb 2026

Sioney

Unhelpful unknowledgeable staff. The carpets in the hall were heavily soiled and smelled. The room was relatively “clean” but the rugs smelled musty and the walls had all sorts of large and yucky coffee/hot cocoa splatter. My trash was not taken out once in a 7 day stay. No real housekeeping, just an ocasional towel swap twice (once when I requested it). My phone was missing a cord so I had to go down every time I needed something. I once waited for 4 hours for toilet paper. When I asked for soap, I was asked why did I need so much soap (I only asked for 2 in a 7 day stay). The breakfast is the saddest thing ever. Only waffle, hard @$$ fried eggs, 3 cereal canisters that looked stale, no fruit (on 1 day they had 4 green bananas), and brownish OJ. Then, I was charged for a reservation that I had cancelled just minutes after making it (which was well within the cancellation window and I had email confirmation as proof). First I was told that they would reverse the charges. Days later, I spoke to the manager and was told that nothing could be done because I booked thru a 3rd party service and I had to wait until they received confirmation of the cancellation. The temporary hold fell off. Days later the charge appeared again. I was told to speak to a manager. The manager was never EVER around. The woman I spoke to at front desk could neither name or describe the manager as I attempted to sort out if the guy I had spoken with was actually a manager.. avoid if you can.

Self

2/10

Poor

28 Jan 2026

Sandy

DO NOT GO HERE!!! This place was absolutely disgusting! There were stains all over the carpeting and mystery splattering on every wall. Down the hallway the room was located on there were thick globs of white-ish substances on the walls. The carpet in the room was FILTHY! It was as if the owners don’t own a vacuum. I refused to take my shoes off except to get into bed. The toilet was leaky causing a running water sound all night. The alarm clock didn’t work. The staff came in our room at some point during the day to replace towels… And that is all that they did. Make up the bed? No. Vacuum the nasty carpet? No. Refresh toiletries? No. I never felt comfortable in this “hotel.” The final straw for me was that the hotel desk worker parked his car in the middle of the driveway under the breezeway so no other cars could drive through for drop off or load or unload their vehicles. I had to ask him if he could please move his car so that we could load up our luggage. We had gotten to the airport and I realized I left my medication in the refrigerator in the room. My husband called to see if they have a shuttle service and was told no. The desk worker said we could come back and use the room key to get the meds. He did not offer to bring the meds down to the desk for easier pick up or anything else to assist. For third world accommodations this place would be 5 star. Unhelpful staff and a disgusting, filthy atmosphere make this place an absolute no!

Friends_and_family Family

4/10

Poor

17 Jan 2026

Xavier

Honestly if my toilet wasn’t broke, and my sheets weren’t brown dirty everything would’ve beeen fine

6/10

Pleasant

15 Jan 2026

Brittany

Staff was polite. Checkin was easy. Room was clean, breakfast was 6-9?, vending machines with sitting area nearby. Microwave in room 213 didn’t work. Was offered to switch to a different room, the microwave looked like it worked but the room smelled like smoke and didn’t look as clean. Elevator was a little sketchy, but it worked

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Gloria

The was clean and the staff were friendly.

2/10

Poor

30 Dec 2025

Allicia

First our room door

4/10

Poor

29 Dec 2025

Michael

This was a good hotel but has gone downhill. Checked in and got to the King Bed room. TV wasn't working and few outlets weren't working. Went down to front desk. They downgraded us to a x2 double room. Fine. I can live with that plus the trash bin that was left in the hallway by other people. Next day I bring down two towels and two wash clothes to swap out for new ones. After the front desk employee took them, he told me that he can't give me any new ones since housekeeping didn't do them. I asked how was I supposed to take a shower then. All I got back was \"sorry.\" I started to go back into the elevator and he \"found\" one set of washcloth and towel. I took it back to the room but it doesn't help for two people. I also asked to speak to the manager and they just told me to call. I called the next day after I left and the manager didn't even seem to care and rushed me off the phone and never called me back. Oh, and I almost forgot: bring your own breakfast unless you want a slice of bread or cereal. They were out of everything from Orange Juice, waffle batter, muffins, etc.

The only PROS about this place is that it's close to everything, has a really nice shower, the air conditioning/heater works, and the beds are pretty decent. Again, I will say it USED to be a good place to stay. I don't know what happened to it but it's going downhill fast.

Friends_and_family Family

8/10

Excellent

23 Dec 2025

Melissa

The room was good . The only problem I had was the bathroom sink clogged .

4/10

Poor

21 Dec 2025

Montori

Room requested wasnt clean . Had to settle for different room with smaller bed

10/10

Exceptional

15 Dec 2025

JAY

It was not extraordinary but it was not bad too.

10/10

Exceptional

13 Dec 2025

Andre

Just a normal one night travel stay. Nothing out the ordinary and couldn't complain about anything! I'd stay again.

6/10

Pleasant

08 Dec 2025

Audra

Room was adequate, motel itself conveniently located. Had to ask housekeeping to clean room after being there 3 days. Mold in bathroom above shower on wall, room 207. Staff was not overly helpful and not present at all times.

Leisure Family

10/10

Exceptional

01 Dec 2025

Terrius

Easy to check-in within minutes of booking. The room was nice and clean. We had a double queen room.

Leisure Family

2/10

Poor

25 Nov 2025

Bethel

Didn’t get my deposit back

Leisure Partner

4/10

Poor

25 Nov 2025

Tatiana

I stayed in this hotel for about 12 hours as i had a flight out early the next morning. The room itself was subpar. The towel and wash cloth were super thin. I found a webcob and spider in the shower. Upon going on the elevator there was a button for the \"1st\" floor that said only press once if the light is off. Upon pressing the button once the elevator made a loud thud that really scared me. Would not recommend staying in this hotel if you can help it.

Leisure Self

10/10

Exceptional

18 Nov 2025

Luis

Parking was easy.

Friends_and_family Family

6/10

Pleasant

16 Nov 2025

Jennifer

It was fine for an overnight quick stay. No functioning light when you turn on the switch when you enter the room and no functioning light by the mirror/sink area. Had to ask for breakfast and coffee in the morning when the breakfast was supposed to be open for another hour.

Leisure Family

4/10

Poor

13 Nov 2025

Shara

Their free breakfast is horrible, they give orange aid stating it’s orange juice,

8/10

Excellent

09 Nov 2025

Victoria

Good for one night stay. Bed was comfortable. There was a lot of noise due to several large family groups. Even though theres plenty of parking, the spaces seemed really small. Very convenient to the interstate.

Self

4/10

Poor

04 Nov 2025

Michael

The elevator smelled like weed both at check in and check out. The AC unit had some sort of white powder on it…may have been dust but may have been something else. The rest of the room seemed clean. Checked in at 11:30 pm and out at 3:45 am for an early flight

Leisure Family

2/10

Poor

02 Nov 2025

Amanda

Horrible! Room next to us was fist fighting and arguing for 3 hours front desk was notified 3 times and did NOTHING !!!!!

8/10

Excellent

02 Nov 2025

DANYOTTA

Clean room
Friendly staff

Business Self

10/10

Exceptional

01 Nov 2025

Richard

Everything was clean. Our beds and pillows were comfortable and everything worked. The only complaint was the lack of yogurt and bananas when I went down for breakfast. But my husband went down for breakfast soon after and the yogurt was replenished.

Friends_and_family Family

2/10

Poor

30 Oct 2025

RICARDO

Bugs in all room. One bit me

8/10

Excellent

26 Oct 2025

Angela

Clean room and property. Good condition. Good customer service.

Leisure Partner

4/10

Poor

20 Oct 2025

Tracey

The room had stains all over the curtains and the carpet had sticky stuff on it. The room also smelled sour. They didnt have any working vending machines. Got to breakfast at 845 am and the juice machine wasn't working. The water in the machine was warm. They didnt have any food other than a couple pieces of toast and cereal. Had to ask the guy at the front desk to put out sausage biscuits. Someone came and grabbed a few out the freezer and threw them in the fridge. The staff were hanging out in the hall by the breakfast talking instead of seeing what needed to be replenished. Will never stay there again.

8/10

Excellent

17 Oct 2025

Robert

Just very mesiocre

2/10

Poor

16 Oct 2025

Malicia

The night I checked in I had to call down about the ac unit in my room it wouldn’t shut off, was told that it would be taken care of in the morning. As of today when I checked out it was still never addressed. Froze for 3 days!! Never a manager on site. Nothing worked only 1 working bending and ice machine for 43 floors, my toilet just ran for hours after being flushed. Wednesday morning got locked off my room while going down to check out breakfast located in the front lobby, walk over to the front desk where Adrian ( person at the desk) tell him hi I’m in 214 I can’t find my key could I get another, He asks me a few questions which I answer also informing him that I have 2 rooms under my name, he then proceeds to ask me for id in like ummm I’m clearly in my pjs my wallet is in my room. He then proceeds to tell me How was he to know if I was really a guest. Thank goodness my kid was still in the room or we would’ve just been without I guess because even they’re guest services line was unwilling or as they say unable to do anything immediately, but the matter would be investigated upon my checkout. THE WORST HOTEL EXPERIENCE EVER.I WOULD NEVER RECCOMEND AND I WILL NEVER PATRONIZE ANOTHER CHOICE HOTELS AGAIN!!

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Karen

The room was clean and comfortable. The air conditioning did not seem to be working in parts of the building. It was quite hot in the lobby, as well as the hallway on the second floor. The air conditioning in the room worked, however. The breakfast food selection was very limited. The juice dispenser did not seem to chill the orange juice. The staff we encountered was attentive and prompt to help when we asked for a remote control for the TV, as the one from one of our rooms was missing. Overall, the hotel met our needs as we were passing through Raleigh overnight.

Leisure Family

10/10

Exceptional

11 Oct 2025

Farron

Great customer service.

Leisure Partner

2/10

Poor

06 Oct 2025

Thomasene

During our first night, the toilet in our room unexpectedly overflowed, and the following morning, we were relocated to a room that was dirty and unclean. We finally received a clean room only by 7 pm. Despite our efforts to get assistance, the manager never showed up, and we did not receive the promised refund. Overall, I cannot recommend this property; it was truly disappointing.

Leisure Family

4/10

Poor

06 Oct 2025

Denis

Ok for only one Night.

The room wasn’t completely clean (the carpets were very dirty and there was a bad smell), there was no drinking water in the dispenser, and the gym equipment was all broken.

Business

4/10

Poor

04 Oct 2025

Christna

The room was awful. The bed was so bad I had to sleep sitting up in chair.

10/10

Exceptional

27 Sep 2025

Eric

Clean and comfortable. Staff was friendly.

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

Sean

Needs minor things repaired and touches here and there otherwise clean.

Business Self

10/10

Exceptional

26 Sep 2025

John

Breakfast was standard hotel food

Leisure Family

8/10

Excellent

14 Sep 2025

Ryan

Get your ICE machine game in order!!

Staff was accommodating. I didn’t realize my NC license had expired, he took other forms of ID and gave me my room since it was pre-paid. I did not like that there was only one working ICE machine which was on a different floor. Also there was an awful weed smell on my floor. But it was quiet, room was clean and very comfortable. For the price, this is a great stay.

Business

10/10

Exceptional

13 Sep 2025

Decent place to stay

10/10

Exceptional

08 Sep 2025

John

Weekend Getaway

We liked the location of our room. It was quiet and close to the elevator.

Partner

8/10

Excellent

03 Sep 2025

Al-Nisa

Excellent for overnight stays and travel

6/10

Pleasant

01 Sep 2025

Ra'Taya

Air conditioning could’ve been better , and a better breakfast with more options

Leisure Self

10/10

Exceptional

24 Aug 2025

Lisa

We enjoyed our stay.

Business Family_with_children

8/10

Excellent

23 Aug 2025

Haitao

It is good economy hotel to live. Very close to airport. Bed is comfortable. The room has basically everything you need although the carpet is a little old. The breakfast is in simple side. But it is good enough to fill your tummy.

Leisure Self

10/10

Exceptional

23 Aug 2025

Sage H

I’d stay again!

Didn’t eat Breakfast there… The Room was pleasant for the Price. I’d stay there again!

Business

4/10

Poor

17 Aug 2025

Brian

Friendly staff, but disappointing hotel. Breakfast selections were sparse the last hour with no attendant to refill any items. Although room was clean, at least one pillow smelled like cigarette smoke and the float in the toilet bowl wasn’t working. Smell of weed throughout the hotel. I guess you get what you pay for!

Leisure Partner

4/10

Poor

13 Aug 2025

Felicia

Property needs a deep cleaning and updated interior.

Business Family

10/10

Exceptional

13 Aug 2025

Loriane

Stay was so great, we extended it, TWICE rather than book a new hotel.

Business Family_with_children

8/10

Excellent

12 Aug 2025

Michelle

Second time I've stayed here and staff is always so friendly. I come to the area for business and this will become my go-to place

10/10

Exceptional

08 Aug 2025

Andrew

None

10/10

Exceptional

08 Aug 2025

Angelique

This property was very clean. The staff at the front desk and cleaning crew were all so friendly and helpful. The complimentary breakfast was good too! Would stay here again

Leisure Family

8/10

Excellent

08 Aug 2025

Elizabeth Isom

Staff was friendly. Overall, the facilities were clean and orderly. Breakfast left something to be desired. Location was the big decision maker for me this trip.

8/10

Excellent

08 Aug 2025

Christos

Was OK

Leisure Partner

8/10

Excellent

06 Aug 2025

Billy

Nice area

Business Family

8/10

Excellent

02 Aug 2025

donna

Confy bes, quicj check in, friendly staff, 1 negative, bo washcloths

Leisure Family

10/10

Exceptional

31 Jul 2025

Malachi

It was nice

2/10

Poor

27 Jul 2025

Kyrah

In the beginning of my stay the lobby was calm, and the person at the front was friendly spirited. After checking in and arriving to my room i felt as if i had picked a nice hotel. But after inspecting the room i saw mold in the curtains. No tv remote and a toilet that would not flush. After being completely uncomfortable i went to the front to request a refund. I was told there was nothing he could do since I had already checked in and that I would have to contact Expedia. I’m not sure how the other rooms are but I wouldn’t recommend staying here.

Business_and_leisure Partner

10/10

Exceptional

27 Jul 2025

Ashley

Amazing value for the price. Property and room were clean, safe, and quiet. AC worked great. Sam at the front desk was friendly and super helpful. We will definitely stay here again!

Leisure Friends

10/10

Exceptional

26 Jul 2025

Mostafa

The room is very spacious

4/10

Poor

22 Jul 2025

Charity

I booked this one by mistake but it was non-refundable. I had a 1st floor room. The curtains were closed and the A/C was turned down when I arrived. The room had a moisture type smell to it, kind of like a basement. It shouldn’t be closed up and dark with the A/C down if it’s humid. I turned the A/C up all the way and it never got really cold.
There were areas on a couple walls that had something on them, and it just made them looked dirty.
The breakfast was ok. Loved the waffle option. The fried eggs were dry looking and I didn’t try them. I was supposed to stay 3 nights, but I stayed one night and booked another hotel for the other two.
When I checked out, there was no manager and I was told I’d get a receipt emailed but never did. I lost out on money but I couldn’t stay there with the smell.

Leisure Self

10/10

Exceptional

22 Jul 2025

Rachelle

Welcoming environment

Leisure Partner

8/10

Excellent

02 Jul 2025

Arturo

Very clean!!

Business Friends

10/10

Exceptional

30 Jun 2025

Rachelle

Quiet peaceful night sleep

Leisure

10/10

Exceptional

26 Jun 2025

Oscar

Hotel was very affordable via Orbitz. Clean and quiet. Staff was nice. Very good free breakfast. Only an 8 minute drive to the Raleigh/Durham airport.Very pleased.

2/10

Poor

18 Jun 2025

Joseph

It was the worse stay ever never going back I had bugs in my room

Partner

6/10

Pleasant

17 Jun 2025

Kathie

Staff was very helpful and kind.

Partner

8/10

Excellent

17 Jun 2025

Jesus

Check in staff was very helpful and welcoming

Business

10/10

Exceptional

17 Jun 2025

RYAN

Great staff

8/10

Excellent

12 Jun 2025

Leonetta

Staff could’ve been more friendly and attentive. I wasn’t told about breakfast nor that all doors other than front door were inaccessible.

Leisure Family

10/10

Exceptional

09 Jun 2025

Mario

Everything good

Business_and_leisure Family

10/10

Exceptional

09 Jun 2025

Elise

Great hotel for the price. The facilities were good and clean. My one complaint was that the room was very hot when we got in, and I wish they would have turned on the AC before our arrival. Other than that, the room was good, spacious, and comfortable.

Leisure Friends

8/10

Excellent

07 Jun 2025

Chandra

Kept being woke up from racing cars gunning engines

10/10

Exceptional

07 Jun 2025

Christopher

Fit my needs and the price was great

Leisure Self

8/10

Excellent

04 Jun 2025

Kenia

Everything was great, you rested very peacefully, all the staff was very friendly.

10/10

Exceptional

29 May 2025

Christopher

Great value, friendly staff and Very close to the Airport.

Business_and_leisure Family

8/10

Excellent

29 May 2025

Billy

Close to interstate

Business_and_leisure Family

10/10

Exceptional

25 May 2025

Dwayne A

Sam was very helpful

Leisure Self

10/10

Exceptional

23 May 2025

Verified traveler

Nice stay

Great place for an overnight stay. Rates were very reasonable. Room was very clean and quiet. Mattress was extremely comfortable. Left before breakfast so we can't review that.

Partner

10/10

Exceptional

18 May 2025

joseph

good price, good room. staff was helpful.

I don't understand the complaints about the breakfast. It was not a gourmet breakfast, but it was advertised as a continental breakfast, and it included some hot items. It is not fair to compare a $75 room with a $150 room.

I would stay here again.

Leisure Partner

6/10

Pleasant

16 May 2025

Jon

Average

Hotel is average. Light switches had issues in the bathroom. AC struggled to cool off the room. Lastly, the outside doors wouldn't open with key cards so only access was through front door.

Friends_and_family Friends

2/10

Poor

14 May 2025

Edith

I walked into my room and immediately was hit with a smell that was like really strong incense. I called the frint desk and he comes down to the room. After i opened the door, he starts spraying air freshener and i had my dinner and an open can of drink out. He said nothing he can do and i commented about ac not being on when i arrived and how hot the room was he said he'll let housekeeping know and left. An hour later, the a/c started making loud noise. Called and he came down. Said it was compressor, nothing he can do about it. Never offered me another room. I called to choice and filed a complaint. They attempted to contact front desk but, failed. I had no where to go. They took all my money for security deposit and room, nearly 200.

Self

4/10

Poor

13 May 2025

Keith

When we arrived the back entrance was propped open allowing anyone to enter the hotel without a key. The staff could barely speak English making it hard to communicate. The front desk clerked acted pissed that I asked for a double bed room when I had originally booked a single King room. My truck was broken into during the night. The thieves busted out to of my windows and stole some items. The hotel has cameras pointed directly at the spot I was parked but of course they were not operational. The staff said this happens all the time. Maybe they should have warned me or start patrolling their lot. I will not be back to this hotel.

Family

10/10

Exceptional

11 May 2025

Maxwell

Great stay, very clean and well maintained. Parking was easy and perfect location. Front desk gentleman was very helpful and professional.

Leisure Friends

10/10

Exceptional

09 May 2025

YUDONG

very good price! breakfast 6:30 to 9:30am, everything good but 8:45am no egg, no banana and no refill.

Leisure Family

10/10

Exceptional

09 May 2025

Ahmad

Nice

10/10

Exceptional

07 May 2025

Sherri

Business Family

8/10

Excellent

04 May 2025

Verified traveler

It would be great if the front desk clerk explain to you how long your deposit will be on hold if using a Card vs cash. I would’ve used cash. Also the clerk could be more friendly. I wasn’t sure if he was annoyed or just rushing through the checkin/checkout process. I checked out around 05:30 and the caffeinated coffee canister was so low on coffee, it only was able to fill half of the coffee cup. It’s all in the customer service details. The rooms were clean, sheets and towels very fresh. Everything in and about the room was perfect, loved it.

Leisure Self

10/10

Exceptional

29 Apr 2025

isaias

Could uses more breakfast options but the price is was good

Leisure Family_with_children

10/10

Exceptional

28 Apr 2025

Jada

Room was clean, staff was great and very convienent for the festival at the time