HomeTowne Studios by Red Roof Raleigh

HomeTowne Studios by Red Roof Raleigh - Durham

United States , Raleigh/Durham - NC
Durham, 5008 NC Highway 55
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100 reviews shown

2/10

Poor

01 Apr 2026

Jonathan

It's the hood so it's SUPER noisy at all hours of the night and all rooms smell like cigarettes. Even the non smoking ones. For the love of humanity choose anywhere else to stay. Literally anywhere.

2/10

Poor

30 Mar 2026

Sofia

Terr

10/10

Exceptional

08 Mar 2026

Joel

Yes

Partner

2/10

Poor

21 Feb 2026

Treyvon

I will like a refund of the room. I spoke to management and he said once I speak to you all then you would reach out to him about the full refund. I’m 99% sure the manager is lying but I wanted to let you know. I ordered a queen size bed for one night on 2-14 and received a twin size bed that didn’t even fit on the bed frame. I also have a very bad back that causes me to see a chiropractor, so a twin size bed fo two people isn’t ideal. I will like a full refund because I didn’t receive the queen size bed that was offered to me . I also have pictures if needed. We checked in pretty late and the office closed at 8 pm, so it was nobody I could get in touch with.i would like a full refund please.

10/10

Exceptional

13 Feb 2026

Phillip

Room was spotless staff team was courteous

Leisure Self

10/10

Exceptional

27 Jan 2026

Josh

Nice staff clean room

2/10

Poor

11 Dec 2025

Barbara

The smoke detector was on table with the bare wires hanging from the ceiling. There were brown funky stuff on the walls. The door didn't close right. It wasn't safe to stay so I had to book another hotel completely.

Business Self

10/10

Exceptional

29 Nov 2025

Josh

Good hotel

10/10

Exceptional

29 Nov 2025

josh

Good hotel

10/10

Exceptional

10 Nov 2025

James

Has a kitchen, staff are very nice and do whatever they can to make sure your stay at the property goes well.. Stores and interstates are close by ,very convenient.

Business_and_leisure Self

2/10

Poor

26 Oct 2025

Deanna

Our room was infested with roaches and we got bites all over us so we had to leave and sleep on our car since the main office closes at 7.

4/10

Poor

14 Oct 2025

Susan

Shops yes. No vending or ice as advertised elevator out of order. Exterior door does not seal. Bugs in rooms. Microwave did not work. Replaced with another. Neighbors fighting and pounding on wall between rooms. Never ending. Card reader on door was dirty and took multiple tries to get inside.

Self

2/10

Poor

13 Oct 2025

Holly

Dirty room
Bugs in bathroom
BUGS IN BED & under FITTED SHEET!
Had to leave at 2am
Dog poops all over lawn by door
People standing outside making drug deals

Business Self

2/10

Poor

09 Oct 2025

Eric

This is the worst place ive ever stayed cochroaches galore. Move to 3 different rooms and still roaches

Business Partner

4/10

Poor

26 Sep 2025

Spencer

Kitchen had no plates, utensils or pans. Toilet was down three days before someone fixed it.

Leisure Self

2/10

Poor

15 Sep 2025

Dejuan

The security staff is very rude, the property is a magnet for a lot of homeless people, trash all over the parking lot, the rooms need a lot of improvement starting with the toilets because a lot of the toilets leaks water all over the bathroom floor, the washing machines are “never working”, still haven’t fixed the elevator which is in convenient for a lot of elderly and disabled people. Is just a lot that need to be either changed or fixed at this hotel. As of now I wouldn’t recommend this hotel to anyone.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Tom

Affordable.

2/10

Poor

08 Sep 2025

Yadiria

I’ll NEVER stay here again! The place looked torn down. The room was FILTHY, wreaked of smoke, the toilet wouldn’t flush, there were dead roaches in the bathroom and kitchen area. I drove down 8 hours from NJ and had a few hours before a job interview. I wanted to take a 2 hour nap but couldn’t cause I was nauseous from the smell and freaked out about the roaches and didn’t want to keep my eyes off my bags so nothing crawled in. I got ready as best I could for my interview and left with my things. I came back at 11am when they were open and checked out. PLEASE DO NOT COME HERE!! I wish I would have read the reviews first cause it seems most people had the same experience. Just GROSS!!!

Business_and_leisure Self

2/10

Poor

07 Sep 2025

Heather

Jackie is about the only good thing about this hotel

10/10

Exceptional

06 Sep 2025

Sean Jr

Business Self

2/10

Poor

05 Sep 2025

Sade

It’s bugs all in the room in shower and in the refrigerator

Business

2/10

Poor

28 Aug 2025

Matt

Would not recommend

Mold on the ceiling of shower, no shower curtain , room REEKED of cigarette smoke, very uncomfortable beds and everything was miles away from the photos / description. Staff was nice and friendly, hot water and AC were fine, everything worked but that place is SHOT

Business

4/10

Poor

26 Aug 2025

Verified traveler

No AC in our room, continuously locked out of room and bugs in th room.

Friends_and_family Friends

4/10

Poor

23 Aug 2025

Catrina

Dirty hotel & has bus...needs a lot of work...laundry room is horrendous & none of the machines work at all...very ghetto & noisy at nte...& lits of people smoking near my room...staff was accommodating tho

Friends_and_family Family

4/10

Poor

23 Aug 2025

Catrina

Hotel is dirty...needs maintenance & has bugs...staff is very accommodating tho...but def needs maintenance in everyroom & def the laundry room needs a lot of work

Friends_and_family Family

4/10

Poor

23 Aug 2025

Catrina

The staff is accommodating....but the hitel itself needs work...it has roaches & needs a lot of maintenance....my air conditioner leaked a puddle under my bed for most of my stay...the maintenance man came to fix it 3x but it continued to leak...my sink was clogged in my bathroom & of course all of the rooms that i stayed in had bugs....they will spray your room for u upon request tho...& the laundry room is the worst laundromat i have been to ever...none of the machines work & it smells horrendous & doesnt was your clothes

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Heather

I love the location and the staff here is really nice.

Pet

2/10

Poor

20 Aug 2025

Terricka

Please Don’t

I had to stay here with my children and I tried to leave so quick I forgot to take pictures. The pictures online are NOT what the rooms look like. Strong smell of urine outside in the stairs and in the room in the bathrooms. ROACHES EVERYWHERE. It’s no way the corporate office knows this building looks like this. Elevator didn’t work. I was so uncomfortable I didn’t even use the shower or toilet. Kitchen is pointless. Cabinets are white with black stains inside. This building needs to be reported and shut down.

Friends_and_family Family

8/10

Excellent

18 Aug 2025

Tom

Affordable.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Heather

The staff is really like and I really enjoy the location.

Pet

4/10

Poor

03 Aug 2025

Steve

Outside area was trashy & smelled strongly of urine.

2/10

Poor

01 Aug 2025

roger

I'm 63 years old and have done a lot of traveling, and this was by far the worst condition of a hotel I've ever seen. It's very old and run down and the rooms stink. We had 2 rooms. The elevator was broke and one in our party has mobility problems. The rooms were reserved at the same time but they gave us 1 room on the 2nd floor and 1 on the 3rd, on opposite ends of the building. The rooms had an strong, musty odor. Our room also had a faint odor of dog poop. In addition, the stair railing was loose on the end where the disabled person had to be helped up the stairs was which is very dangerous. The lobby stays locked overnight and is not unlocked until 11am. There is also a chain link fence around the property with gates, we didn't wait up to see if they locked the gates at night. We did enjoy a good meal at Golden Corral which is accross the parking lot from the hotel, that was the highlight of the night. The bed were comfortable. There was no phone in the rooms and no instructions as to how to get help with problems, we couldn't call the front desk because it closes at 7pm and couldn't find any number to reach the hotel either in the room or on the Expedia app. If I ever need a room in this city again and the only available room is at this hotel and the next nearest available room is 50 miles away, I'm driving the 50miles and commuting back and forth.

2/10

Poor

27 Jul 2025

Thomas

Property was okay

2/10

Poor

19 Jul 2025

Revanth

worst Experience i don't recommend this hotel. Waste of money. Dirty and full of bugs and cockroches in room

Family

8/10

Excellent

15 Jul 2025

Deborah

It was okay , just the area

8/10

Excellent

12 Jul 2025

Jasmine

I like that both front desk ladies were super sweet and professional to me with every interaction. I appreciated all the info I was given at check in. I loved the onsite officer who helped me get my room key fixed no questions no problems when I called the after hours number. They helped me at the window when I got locked out my room and they were so nice about it. I would say I didn't like that there was always a guy waiting at the check in counter everytime I need to go to the check in area. It was just uncomfortable to have a guy watching over my check in information and seeing my room number.

Leisure Partner

2/10

Poor

11 Jul 2025

Craig

I had to take a towel my first night when I got there and washed my room floors and when I got done it was blacker than the asphalt outside. The staff was nice, but the property is horrible.

Business Self

10/10

Exceptional

01 Jul 2025

Dante

Easy access, quiet. Tucked away

Business_and_leisure

2/10

Poor

23 Jun 2025

Krystina

The room was a mess had roaches

Leisure Family

10/10

Exceptional

20 Jun 2025

Daniel

Nice place

8/10

Excellent

16 Jun 2025

Andrew

Meh

2/10

Poor

12 Jun 2025

Corinne

Big Hotel of Horrors

I was HORRIFIED by the smell, look, feel, and clientele of this hotel. There was A LITERAL HOLE in the door that was supposed to be a peephole. Roaches, for god's sake were crawling EVERYWHERE! I paid for a week and was told we couldn't even switch rooms. Upon energetic the room it smelled like Marijuana and EVERY DRUG KNOWN TO MANKIND had smoked in there. I got bitten on my arm! This was the most horrible hotel I've ever been in. Had it not been that my children and I had been up for almost 48 hours moving and it was close to midnight, I'd have never stayed that night. We all slept in our clothes and shoes. Drug addicts were all over the place. I'll never go there again.

Friends_and_family Family

10/10

Exceptional

28 May 2025

Jacqueline

Nikki is great!

10/10

Exceptional

25 May 2025

Terrance

Check in was friendly

Partner

2/10

Poor

15 May 2025

Eragon

There was no one to check in at the office. We couldnt get the room.

6/10

Pleasant

14 May 2025

William

It served its purpose for a day. But its a no frill room. Run down property needs lots of work, but we werent going to be in the room for much time so it was adiquate. I had asked for a handicap room but they gave me a room on the second floor. They had an elevator so it worked out.

2/10

Poor

12 May 2025

Laneisha

HORRIBLE ROACH AND HOOKER HOTEL

This place should be shut down. They have roaches everywhere inside and outside. We I got the key front desk literally said don’t leave anything in your car our security is bad and laughed. I got one room key. Before even getting to the room I was greeted by children racing grocery carts in the parking lot almost hitting cars. Then I had to spend money in cleaning and roach supplies just to even use to bathroom. I ended up sleeping in my car because the roaches kept falling from the ceiling and climbing everywhere very disgusting. If I can I recommend just sleeping in your car before booking here.

Self

2/10

Poor

12 May 2025

Penny

Horrible hotel experience

As a travel nurse, I’ve seen a large number of hotels and I must say this was the worst. I stayed only an hour locked in my dirty room while I searched for another place to stay. I usually don’t scare easily but I felt my safety and also that of my vehicle were in danger. This hotel seems to be a permanent home for the homeless. I was greeted at the locked front office by an intoxicated woman begging for cigarettes. The online pictures absolutely do not properly depict the accurate condition of this hotel either. Red Roof was contacted and I hope they take this formal complaint seriously.

Business

2/10

Poor

11 May 2025

Kendel

Please have roaches people live there stove was broke, and the water was yellow. I didn’t stay. I left and went to my daughter‘s house. That place is really really bad.

Leisure

2/10

Poor

10 May 2025

Dimitri

Worse Experience Ever

This was the worse experience I’ve ever had. The hotel area and room smelled like cigarette smoke, there was mold in the bathroom and entirely unpleasant. I could not stay in the room with my 17 month old son.

Business

2/10

Poor

09 May 2025

Shirley

The only good thing about this property was the lady at the desk. She was nice when I had to report that the first 2 rooms were not clean. The beds were not made up and floors dirty. The second rooms were dirty and one had only one bed instead of two for two guys. They stated that was the only room clean.
We spent about 30 minutes waiting for them to find us clean rooms.

Business_and_leisure Family

10/10

Exceptional

26 Apr 2025

Jacqueline

Great

10/10

Exceptional

25 Apr 2025

Amico

Awesome! Place to stay

Partner

10/10

Exceptional

25 Apr 2025

Amico

Amico Edwards stay

My stay with here was awesome highly recommended five stars

Partner

2/10

Poor

23 Apr 2025

Jana

The property is dirty, Room flooring is sticky, Kids playing soccer outside the room on 2nd floor, families staying there for months and stay outside room and booze late in the night. It unsafe outside the room. Please avoid this place.

Business_and_leisure Self

2/10

Poor

19 Apr 2025

Jassiel

Roaches and AC didn’t work

Leisure Self

2/10

Poor

08 Apr 2025

Carrie

I left a day earlier before my regular checkout date because l felt unsafe. I saw men breaking into unoccupied rooms. I couldn't sleep because l was afraid someone was going to break into my room. People were constantly running down the hall outside of my door yelling that the police was on the premises. It was a frightening experience.

Leisure Self

2/10

Poor

08 Apr 2025

Marvin

Theres roaches in the room and crack heads hanging out by the stairs.

Leisure Family

2/10

Poor

08 Apr 2025

Semaj

My stay was nonexistent. I showed up to the hotel with my booking number and email confirming my room purchase, but was told there was no room for me. I showed everything to the lady at the front desk, but was told because my name wasn’t showing up in their system that there was no room for me.

Self

2/10

Poor

07 Apr 2025

Christopher

Dirty, roaches

Leisure

2/10

Poor

07 Apr 2025

Hilary

Property was nothing like the pictures, run down, dirty, broken windows.

2/10

Poor

06 Apr 2025

Jason

Felt unsafe. Dirty. The manager came in my room at 2AM unannounced.
Don’t stay here.

6/10

Pleasant

05 Apr 2025

Jann Shealtiel

Staff was very friendly and helpful, especially Micky and the other lady. However it really is a two star hotel in terms of cleanliness. Lots of bugs on the floor and overall low quality room.

Business

10/10

Exceptional

01 Apr 2025

Cheyenne

It was a good motel

10/10

Exceptional

26 Mar 2025

Joshua

great hotel

2/10

Poor

17 Mar 2025

Alex

Avoid This Hotel at All Costs – Misleading Photos and a Shocking Reality!

I booked this hotel through Expedia on February 25, 2025, expecting a decent stay based on the photos and description. However, from the moment I arrived, it was clear that the listing was extremely misleading.

The Reality:

The hotel looks nothing like the photos—it’s outdated, poorly maintained, and in desperate need of renovations.

My non-smoking room reeked of cigarette smoke, making it clear that it had been used as a smoking room for a long time.

Suspicious-looking individuals were wandering around both inside and outside the hotel, which made me feel unsafe.

I later discovered that this hotel participates in a state-run program for drug addicts, providing 24/7 vending machines with synthetic narcotics on-site.

This critical detail was never mentioned in the Expedia listing. Had I known, I would never have booked a stay here. After realizing the situation, I immediately contacted Expedia and checked out within 30 minutes of arrival.

Final Verdict:

This hotel is a total scam, misrepresenting itself with fake photos and manipulated ratings. If you check the reviews by sorting them by date, you'll notice the real experiences of guests.

Do not stay here. Do not risk your safety. Expedia should remove this listing immediately.

2/10

Poor

18 Feb 2025

George

I must have killed 40 roaches, the toilet did not flush (water was disconnected), and hookers asked me if I \"needed a date\" when I was bringing in my suitcase

2/10

Poor

15 Feb 2025

Leland

One of the worst stays of my life. Lock on door was barely hanging on. Black mold made me sick, cockroaches everywhere, dented refrigerator with NO shelves, noise from rooms above of children running, adults arguing at full volume. Front desk wasn't open when I wanted to change rooms. A total health and safety hazard. I will NEVER stay there again.

Business Self

2/10

Poor

05 Feb 2025

Davida

I called to speak with an Expedia rep after being told I could only get a partial refund. The place is filthy, in an unsafe neighborhood, and in horrid condition. It should not be listed. The staff who i met briefly is nice though! I expect a full refund. Thank you.

Business Self

6/10

Pleasant

23 Jan 2025

William

Wasn't that good put it worked

Self

2/10

Poor

21 Jan 2025

Verified traveler

only stay here if you have nowhere else.

had to drive 4 hours back home because the condition was so bad. the room had roaches, sandy floors, and dirty bedsheets. there were crumbs in the neatly folded bed, and hair everywhere. the bathroom sink plug was broken so you had to wait for it to drain for a couple of minutes. the neighbors are noisy at all times. i paid for 8 nights, i stayed for one.

Partner

2/10

Poor

20 Jan 2025

Kyle

Avoid this place.

Arrived at 830p to check in and the office was closed. Sign on the door stated to call from the courtesy phone. Tried the courtesy phone, but that phone rang for 2.5 minutes without a response.

Self

10/10

Exceptional

17 Jan 2025

Antonio

Nice app very affordable

2/10

Poor

27 Dec 2024

Bryan

Heat didn't work. Room had roaches.

2/10

Poor

18 Dec 2024

Frederick

This property was the most disgusting I've seen in my life. Door to room didn't work properly, non- smoking room smells like smoke, toilet was clogged and didn't flush, obvious drug addicts hanging out in parking lot.

Business_and_leisure Self

4/10

Poor

08 Dec 2024

Lloyd Dontrell Cooper

You get what you pay for? It was more convenient to the shopping center.

Business Self

4/10

Poor

08 Dec 2024

Dionne

Staff not available on Sunday when I was there

Business_and_leisure Self

2/10

Poor

05 Dec 2024

Hope

Place is ok better than sleeping on the street but thay have roaches I bought borachacid and got ride of them but beds are very old and stained and thay dont offer no room services to clean rooms .

2/10

Poor

04 Dec 2024

JESUS

The property was so dirty with a lot of roaches. The staff don't offer another room for stay and don't gave me a refund or credit for the stay

Business Self

6/10

Pleasant

22 Nov 2024

Jennifer

You get what you pay for, but the low price is worth it to me

Business_and_leisure Partner

2/10

Poor

11 Nov 2024

Kate

Sketchy, garbage overflowing, feces stained towels, loitering outside rooms, reeking of weed and cigarettes

Self

2/10

Poor

09 Nov 2024

Saadiya

Need refund
Called last night to change
But they didn’t help
Room had roaches running around

Leisure Family

8/10

Excellent

01 Nov 2024

Crystal

Staff did really try to address the issue I had during my stay. They really try to look out for you.

2/10

Poor

19 Oct 2024

Mitali

This place is a dump. Very noisy and dirty. Roaches started coming out. There is no on duty staff. Phone numbers don’t work. This place is a full time shelter. When we cancelled our reservation, Orbitz couldn’t even get me my refund. Disgusting!!!

Family

6/10

Pleasant

19 Oct 2024

Christopher

It was ok for its price but the tv didn’t work, the shower didn’t. Get very hot and it was noisy

Business_and_leisure Self

2/10

Poor

17 Oct 2024

Darrell

Nothing

2/10

Poor

14 Oct 2024

Gail

Front desk clerk wonderful and she cares about property and tries to assist with people down on their living but property need to be reorganized FAST

Business Self

2/10

Poor

06 Oct 2024

Jenny

Dirty, Bad

Me and my bf booked a room at this hotel but did not end up staying due to how dirty the place looked on the outside. There is people living there and as soon as you drive up they stare at you, had a bad vibe driving up since everyone stared. Got to looking for our room but as we were walking by the place outside looked filthy. Trash on stairs, stains like throw up or pee very dirty, got a bad feeling and we didn’t end up staying and left.

Partner

10/10

Exceptional

16 Sep 2024

Crystal

I did find some bugs in the room this time, but they were all dead. There were also some stains on the towels, but it's the first time I've seen that here.

Everything in the room worked except the TV remote and the USB outlet. Good water pressure. Friendly staff that really tries to look out for you.

2/10

Poor

13 Sep 2024

Verified traveler

Horrible, roaches, unprofessional staff,unclean,needs repairs

Self

10/10

Exceptional

12 Sep 2024

Crystal

Good budget friendly place to stay.

2/10

Poor

02 Sep 2024

Reggie

There were smashed roaches on the inside of the refrigerator, spiders everywhere, guess trying to catch the roaches. I bombed and purchased raid . Very nasty place.

4/10

Poor

21 Aug 2024

Nick

I guess you get what you pay for. The room smelled like cigarettes and weed, there were cockroaches, and no toilet paper. The bed was comfortable, but everything else in the room was old and worn out.

Business_and_leisure Self

2/10

Poor

19 Aug 2024

Jacqueline

DO NOT BOOK HERE. Hometown Studios by Red Roof Raleigh was AWFUL. I will attach photos. My first room I was moved from that room due to a water leak from the room above me ( Staff was nice and made accommodations). I was moved to another room that was NASTYYYY. This room was so dirty and bug infested I had bugs crawling on me that I had to hit off of my body. There were roaches throughout the room. The toilet was clogged up (no one assisted and denied all issues). The bathroom had black mold on the shower curtain. The air conditioner had black mold, and full of dust. Both rooms had such a loud pungent ODOR. I have never seen any property in this conditions. I was advised by staff that I would be moved for a third time, but they did not go through with the changes.There were also people smoking. It was a GHETTO hot mess.

Business Family

8/10

Excellent

16 Aug 2024

Crystal

It was ok.

2/10

Poor

15 Aug 2024

Hubert

Property is dirty toilet not bolted to the floor no backup generator for when the power goes out i would not stay there again but this is only my exeriance needs a lot of maintenance garbage all over the grounds including the laundry room, i say this is about a 20 dollar run down hotel but again my opinion.

Leisure Self

2/10

Poor

08 Aug 2024

see 20 cockroach in the room among severeal hours.

2/10

Poor

01 Aug 2024

Kandace

Respectfully, the property is in need of an overhaul. The floors were filthy as were the bathrooms. Dried blood was in my bathroom shower. And sticky stuff was on the floor. Since I already spent my money to stay, I had to just bite the bullet. But no, I don't advise anyone else to stay until the management cleans it up. Just gross.

Business_and_leisure Self

2/10

Poor

10 Jun 2024

William

Human feces smeared on elevator walls. This property would likely be condemned if the Dept of Health inspected.

Leisure Family

2/10

Poor

26 May 2024

Tanner

This was the most disgusting hotel room I have ever seen. The smoke detector had been removed and the “no smoking” room was covered in spots where cigarettes were put out on furniture.
That isn’t even the worst part. The door to the room had evidence that it had been broken into before. Broken locks, the frame was bent, you could even see into the room through the door frame. I have pictures and video of all of it. I would sleep in my car before I ever considered staying here.

Leisure Family