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Extended Stay America Raleigh Rtp 4610 Miami Blvd

Raleigh/Durham - NC · United States

4610 S Miami BlvdView location

6.4/10Good715 Reviews
Cleanliness6.2/106.2
Service7.0/107.0
Comfort6.6/106.6
Condition6.0/106.0
Location8.4/108.4
Neighborhood7.2/107.2
Quality6.8/106.8
Value8.0/108.0
Amenities5.8/105.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Extended Stay America Raleigh Rtp 4610 Miami Blvd

Property Location Located in Durham, Extended Stay America - Raleigh - RTP - 4610 Miami Blvd. is a 1-minute drive from Research Triangle Park and 8 minutes from Frankie's Fun Park. This hotel is 6. 2 mi (9. 9 km) from Streets at Southpoint Mall and 9. 5 mi (15.

4 km) from North Carolina Central University. Rooms Make yourself at home in one of the 84 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Amenities Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access. Guests can catch a ride to nearby destinations on the complimentary area shuttle. Dining For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Business, Other Amenities Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is complimentary during limited hours.

Read more about this hotelShow less

Located in Durham, Extended Stay America Select Suites Raleigh RTP 4610 Miami B is a 4-minute drive from Research Triangle Park and 7 minutes from Streets at Southpoint Mall. This hotel is 5.8 mi (9.4 km) from Frankie's Fun Park and 6.3 mi (10.1 km) from North Carolina Central University.

Make yourself at home in one of the 85 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Featured amenities include luggage storage, laundry facilities, and a library. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Car recommended Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is recommended for transportation to and from this property.
  • Special Instructions
    The front desk is open daily from 9:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Extended parking fee: USD 5 per night
    • Pet fee: USD 25.00 per pet, per night
    • Service animals are exempt from fees
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Research Triangle Park 2.3 km / 1.5 mi
Topgolf Durham 3.2 km / 2 mi
Lenovo 5.2 km / 3.2 mi
Duke Primary Care Brier Creek 7.2 km / 4.5 mi
Chatham Hill Winery 7.7 km / 4.8 mi
Lake Crabtree County Park 8 km / 5 mi
Wake Competition Center 8.3 km / 5.1 mi
William B. Umstead State Park 8.8 km / 5.5 mi
Frankie's Fun Park 9.4 km / 5.8 mi
Streets at Southpoint Mall 9.5 km / 5.9 mi
Brier Creek Commons 9.6 km / 6 mi
RDU Observation Park 9.8 km / 6.1 mi
Herndon Hills Farm 9.8 km / 6.1 mi
Beechwood Cemetery 10 km / 6.2 mi
Duke Medicine 10.1 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer service
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Bellboy serviceExtra charge
Show 13 more facilities & services
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Luggage roomExtra charge
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO DELUXE TWO DOUBLE BEDSSTUDIO • DELUXE TWO DOUBLE BEDSSTU.2D-DX

    Photos are not available for this room type.

    Extended Stay America Raleigh Rtp 4610 Miami Blvd

    STUDIO DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE QUEEN BEDSTUDIO • DELUXE QUEEN BEDSTU.DX-QN

    Photos are not available for this room type.

    Extended Stay America Raleigh Rtp 4610 Miami Blvd

    STUDIO DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Extended Stay America Raleigh Rtp 4610 Miami Blvd

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Extended Stay America Raleigh Rtp 4610 Miami Blvd

6.4
Good
715 Reviews
Cleanliness
6.2 /10
Service
7.0 /10
Comfort
6.6 /10
Condition
6.0 /10
Location
8.4 /10
Neighborhood
7.2 /10
Quality
6.8 /10
Value
8.0 /10
Amenities
5.8 /10
100 reviews shown
6/10
Pleasant
17 Jul 2026
Ramhari Chandrakant
Na
Family_with_children
4/10
Poor
17 Jul 2026
Kayla
The room reeked of cigarettes, the curtains don’t fully cover the window, the shower curtain had mildew all over and the tub had a ring of dirt around it.

It was quiet at night, very close to the airport. The front desk staff is very nice.
Partner
10/10
Exceptional
01 Jul 2026
Curtis
It was pleasant ☺️
Self
4/10
Poor
19 Jun 2026
Sarah
The staff was friendly and helpful when checking in. The outside of the hotel looked nice but inside there was a strange smell - once to our room the smell of weed and old smoke was prevalent. The room was dirty and there were burn marks all over the floors. The pull out bed was extremely nasty, so much so, we didn’t use it. The double beds weren’t very comfortable either. All throughout the night people were very loud and you could easily hear them. Questionable people walking around outside. Think I could’ve found something safer and more comfortable for a little bit more money.
Family_with_children
6/10
Pleasant
19 Jun 2026
Jennifer
The gentleman at the front desk was friendly, helpful and informative.

The first room we had didn’t match our reservations. The front desk helped quickly to get us from one full to two beds.

The halls smelled like smoke even though this is a non smoking place. The room did not smell like smoke.

The second room, we had no linens for the bed. The pull out bed was full of food, rotted fruit peels and old grape stems. Trash on the sticky floors.

We were making an impromptu pit stop and needed to just nap for a few hours so we decided to suck it up. We grabbed clean linens from the front and make the beds.

Overnight there was disruption on the property, banging and disruptive guests. There was people sitting on the front stoops drinking. The desk area closes, and with that, we just locked our self in the room. We didn’t feel the safest.

We likely won’t return but appreciate the kindness of the front desk clerk who took care of us.
Family_with_children
8/10
Excellent
16 Jun 2026
Margret
The front desk person was very helpful in getting my reservation issue with Expedia handled. He asked staff to clean my room first so I could check in ASAP. The bathroom and linens were clean. I only stayed one night so didn't use the kitchenette. Bring your own shampoo and such bc they only provided bar soap.
Self
2/10
Poor
01 May 2026
Shameshia
T
Self
2/10
Poor
25 Apr 2026
Mark
Beware! This hotel would not even check me in with a confirmed reservation. It’s the worst service I have ever experienced in over 30 years of hotel stays. The property is poorly maintained and public areas are visibly dirty. The staff are either poorly trained or underpaid, resulting in treating guests like trash. Find another hotel. Which is what I was forced to do late in the day when they reneged on their commitment to me.
Friends_and_family Friends
10/10
Exceptional
03 Apr 2026
Angel
The refrigerator was not working, but staff was wonderful, kind, and considerate, a great help, sent for someone to fix the refrigerator, very curtious
Family_with_children
2/10
Poor
15 Mar 2026
Katie
I'm so appalled by this place. The sink had a leak, and they didn't even replace the cabinet under it, and it smells like mold. Also, it said there was breakfast when I booked it, but there was not, though I don't think I would eat anything in this place. I checked it for bedbugs; I hope we don't get any. I just saw a review that it's being changed into low-income housing. I can't believe they let you still book here. Also, Derek was very rude, and I wanted a full refund and did not get one. Here are some photos from my room; it looked like there was a murder in my room.
Friends_and_family Family
2/10
Poor
15 Mar 2026
Fabiola
Roach infested, dirty bedsheets, dingy doors, dirty floors and elevator. the hallways reek of cigarettes & smoke. the staff was really nice though
Partner
10/10
Exceptional
24 Feb 2026
Britney
Room was clean. No bed bugs. It served it's purpose.
2/10
Poor
19 Feb 2026
Jada
I couldn’t be checked in
Partner
10/10
Exceptional
04 Jan 2026
Breanna
Clean property, friendly people. Would definitely stay again if work took me back that way.
Business Self
2/10
Poor
03 Jan 2026
Miyana
They had roaches on my bed, and they didn’t give us room service, and they expected us to pay for literally everything, from extra towels, to the room cleaning. And even at night they have no one at the front desk at all.. imagine if there’s an emergency there’s no one. Please don’t stay here!! I am also expecting a full refund for my stay as well. I spoke with a manager named Kim, she was sweet but other than that it was a terrible experience overall.
Friends_and_family Friends
10/10
Exceptional
21 Dec 2025
Jimmy
It was just a friends trip to catch and some rest before I return back to work in those short hours
Friends_and_family Friends
2/10
Poor
05 Dec 2025
Matt
Worst hotel I have ever stayed in. Broken ac/heater unit, insanely loud fridge, sticky floor, I would not recommend this place.
Business Self
2/10
Poor
23 Nov 2025
Rachel
I booked a suite with a couch with sofa bed. My room did not have a couch at all. I callec the front desk and they preceded to say not all rooms come with a couch some rooms come with a recliner. Well my room had neither NO COUCH OR NO RECLINER. They said they would see get one for me in the morning, i teplied i will not be here. I only booked for one night. He then preceded to say okay let me see what i can do and i will give you a call back. After two hours had passed i personally went dow to the desk and ask anout the couch and was told he was waiting on them to call him back. I never recieved a call on no type. Not even to let me know they were not able to supply me a couch.
Leisure Self
2/10
Poor
22 Nov 2025
Mary
EXTREMELY FILTHY, NOT BUSINESS FRIENDLY. LEFT EARLY. WOULDN'T RECOMMEND
8/10
Excellent
27 Oct 2025
Diana
Clean and very assessable
Friends_and_family Family
2/10
Poor
24 Oct 2025
Lee
Absolutely HORRIBLE!!! We made it there to check in a few minutes before close. Went to the room and the smoke smell gave me an instant headache. It smelled like someone smoke 20 packs of cigarettes. The sofa had a huge while in it and looked like someone had jumped in it until the left side was caved in. The heat didn't work and there was a nasty black ring around the tub. I went down immediately after inspecting the room and called on the lobby phone to them. The lobby phone calls the reservation line for Extended stay and I was told we would be given a different room and they would send someone down to help us. We waited 30 minutes before someone came and was told they promise they'll take care of us but we had to wait until 9am when the manager would get there. Now mind you we had to sleep in this room and FREEZE because it could outside and the heat DID NOT WORK. I'm disabled, and 1 of my disabilities is that I have arthritis in my ENTIRE SPINE. I was in tremendous pain because the arthritis caused my other spinal issues to flare up. Had to deal with the headache from the smoke smell and actually keep the front door open just to breathe properly. At 9am they screwed us over. Not only did we not get another room but they took our money and kept our deposit. 😡I want my money
Friends_and_family Family
2/10
Poor
20 Oct 2025
Brandi

0/10 wouldn’t recommend

The older lady at the front desk got the housekeeping to pack all my stuff in a plastic bag before 11 AM. She was very rude and very disrespectful. She acted like she did not want to be at the front desk when I was checking in or any other time when I was just passing questions. She acts like she hates her job and all she does is sit in the back and you have to constantly call for someone when you are staying here because she’s always in the back watching TV on her phone and not actually doing any work. To specify this is the lady with extremely short dyed blonde hair.
Self
8/10
Excellent
03 Oct 2025
Kaneshea
It was a good stay considering all things
Friends_and_family Family
6/10
Pleasant
19 Sep 2025
Akira
This property is very old and minimalist. The front desk staff was nice but the hotel itself needs a complete overhaul.
Leisure Family_with_children
10/10
Exceptional
07 Sep 2025
Frankie
Ok
Business
8/10
Excellent
03 Sep 2025
Frankie
Overall it's ok The staff is friendly!!
Business Friends
10/10
Exceptional
02 Sep 2025
Aylin
It was easy to navigate to found the location.
4/10
Poor
27 Aug 2025
Frankie
Knowledge is powerful!!
Business Self
6/10
Pleasant
13 Aug 2025
Yadira
You get to the lobby and feel like you can't breathe, the smell of cigarrets and weed is too much. I got there very late, there was a guy asking to borrow hot spot and walking around, but the lady at the lobby was very nice and helpful.
Business
2/10
Poor
05 Jul 2025
Ashley
It's dirty and bugs are all over the carpets
10/10
Exceptional
23 Jun 2025
Verified traveler
Checking in was a little difficult. I had to wait downstairs before someone came to open the front desk.
Self
2/10
Poor
28 Apr 2025
Oleksandr
There was no one at the lobby to check guests in or out. You had to call by phone and wait for someone to arrive and assist you. The room had a terrible smell. Even if you are looking for a one-night budget stay, avoid this place. It was the worst experience we’ve ever had.
Leisure Family
2/10
Poor
15 Apr 2025
Tyrone
The worst. No one at the front desk, smelled bad.
2/10
Poor
07 Apr 2025
Jessica

Bad experience! Try the other extended down street

This place was not clean at all it seems as if they only changed out sheets. Lose or public hair in the shower and on the bathroom floors, dog food on the carpet like it really needed to be vacuum and swept. The microwave was not wiped out like why not! We paid 387 for this room it was dreamville this weekend knowing all the rooms are booked yall could’ve at least tried to clean up throughly for your guest. Like the saving grace was there was no bed bugs for now. It was a thick stinky smell like smoke and old smoke like the rooms needed to be aired out. This experience was not good at all thank god the sheets were changed. Unacceptable for home much we paid will not be back! There was another extended stay down the street it even looked cleaner on the outside we should’ve stayed there. This place gets zero stars, I would like some type of refund. Or inconvenience fee
Partner
4/10
Poor
07 Apr 2025
Alan
There was a nice, eager to please lady that checked me in but after her is where the stay over went downhill…The other folks at the front desk seemed lazy and more concerned with their cell phones, goin on break and any request seemed to be a bother… No ice machine, no food other than a vending machine…
I do not recommend this place and have already booked next trip in same location at a competitors hotel… Thanks but I WON’T be coming back… I hope the nice lady does find work elsewhere… she was very sweet…
Leisure Self
10/10
Exceptional
06 Apr 2025
Albertis
Location
Partner
2/10
Poor
31 Mar 2025
Carla
There was a roach that crawled across the backsplash as I was using the cooktop. The hotel agreed to a refund but I was still charged the room fee plus the $100 deposit total of $175. We were only checked in for about two hours before we left.
Leisure Partner
2/10
Poor
17 Mar 2025
Kevin

Terrible place to stay

This hotel houses permanant low income residents. They are loud, and don't care about others at the hotel. I had to call 3 times to get people to stop the thumping loud music and yelling noises. they never stopped, so I left, requesting a refund.
Partner
8/10
Excellent
03 Mar 2025
Elizabeth Isom
The hotel was a good value for the money. I could tell they had updated the facility, but it was a no frills stay for sure.
Business Self
10/10
Exceptional
24 Feb 2025
Marshall
The staff was excellent
Business_and_leisure Partner
10/10
Exceptional
24 Feb 2025
Marshall
Everything
Business_and_leisure Partner
10/10
Exceptional
24 Feb 2025
Marshall
Everything was top notch
8/10
Excellent
10 Feb 2025
Marshall
We had a great stay and the staff very friendly and helpful. They're all good friendly down to earth people.
Business Family
8/10
Excellent
11 Jan 2025
Melaku
Yse
2/10
Poor
29 Dec 2024
Kristyn

Kept my deposit for no reason

Charged the amount for my stay plus a $100 deposit but didn’t get my deposit back even though there were no issues when leaving
Friends_and_family Family
4/10
Poor
23 Dec 2024
Danielle

Could Be Better

The front idea staff was very accommodating. One of our party would be arriving much later than the other and they were able to quickly change the name on the reservation.

The downside was that no one from the from desk was there until the morning. I requested cookware (which was $39.99) and dishes (which were $19.99) but none of it was there. Thank goodness because those prices were ridiculous. Also there were roaches in the room: a few dead and one alive.
Friends_and_family Family
10/10
Exceptional
05 Nov 2024
william
Worth the stay
Business_and_leisure Self
4/10
Poor
20 Oct 2024
Rebecca
I was frustrated that the security deposit was not clearly stated in the reservation, the door keys were hard to use, the fire alarm had no battery and kept beeping before I replaced the battery, and there was no one to take my key when I left. Do you not have staff at this facility?
10/10
Exceptional
11 Oct 2024
TammyFrancis
The trash
2/10
Poor
01 Sep 2024
Michael
Refrigerator did not work. Front desk told my wife the light bulb needed to be replaced and the maintenance guy would replace it. The freezer worked but the refrigerator did not causing me to throw away dinner. Mirror or something missing from wall with the mounts still visible. Weather stripping visibly in need of repair on front door. Front desk person yelling at someone on the phone. Room phone not hooked up. No paper towls or kleenex in room. Person screaming obsenities in hallway after midnight. and again at 4PM the next day.
Business
2/10
Poor
18 Aug 2024
Jorge
Muy mal la limpieza, camas sucias, olor como si fumaran y las camas tenían chinches, los colchones tienen manchas, muy mal la estadía
Leisure Family_with_children
2/10
Poor
25 Jul 2024
Emily
If I could give this zero stars, I would. Worst hotel I have ever been to. When we checked in, they gave us the wrong (much smaller) room. We got that resolved. The hallway on the second had the overwhelming smell of cat urine. That smell never went away. We are a family of 5 and reserved a suite large enough to sleep 5…however we were only given 2 towels for 5 people for a 2 day stay. We attempted to get towels from the front desk, but no one was ever there working. The people staying above us were so loud. Sounded like several kids running around for several hours between 7pm and 10pm. Sleeping in my car would have been better than this. Please avoid this place!
Leisure Family
2/10
Poor
23 Jul 2024
Stephanie
My daughter and I got woken up in the middle of the night by a guest either above us or next to us that was banging so loud and being so loud at 2 o’clock in the morning I tried to call the front desk, but it had a number that went to a helpdesk and the guy said that he would talk to the front desk lady, and when he got back to me, he said the front desk lady would come by my room and talk to me, but she never did and no one ever did anything about how noisy They were being and I will never stay at this hotel again there is no overnight desk person to ask for help
Leisure Family_with_children
2/10
Poor
20 Jul 2024
RUDYS
Dirty
2/10
Poor
13 Jun 2024
Verified traveler

Very very bad!

Booked 5 deluxe rooms. Very poor quality rooms, reek of stale food and cigarettes. Absolutely filthy carpets, uncomfortable and saggy beds and pillows and dirty old ratty leather couches. Large gaping hole in the ceiling exposing the rafters and insulation. Paper thin walls, you can hear everything around you. A/C barely works. Room key stopped working randomly in the middle of the night with nobody at the front desk to replace it. Horrible experience, will not be coming back.
Business
10/10
Exceptional
20 May 2024
Amanda
Overall nice
Business Pet
10/10
Exceptional
14 May 2024
Nicole
Great
Leisure Family
2/10
Poor
12 May 2024
Carmen
The room smelled so terrible. It smelled like mildew, cigarettes, weed, and urine. I couldn't sleep because the smell so bad that it was hard to breath. The lobby was closed at night. There was a massive hole in the couch, the bathtub had long hair in it with soap suds around the drain (it had not been cleaned). There was broken glass in the parking lot so if you have dogs be careful. The outlets didnt work in the kitchen and the light was out as well. We were told that we would have 2 queen beds but they were both full sized. There were many homeless people in the parking lot asking for money. There were beer bottles all around. Never again will we stat there. My throat is irritated me and i feel sick. Never again will we stay there. The only good thing about the place was the woman working in the lobby. She was very kind, welcoming, professional, and respectful.
Leisure Family_with_children
2/10
Poor
12 Apr 2024
Verified traveler

Kind staff but crappy hotel

Booked this hotel because we needed a place to stay last minute. It was very obvious why this place was 100$ less than surrounding hotels. The front was all locked up when we arrived to check in at 1 a.m. so that process took way longer than it should have, then our first room the HVAC unit was broken and the room was hot as heck. We got moved into a new room and the mattress on the sofa bed was all stained and disgusting looking. There were no extra linens in the room for the sofa bed.
This hotel really needs some updating.
Only plus was all the staff was super nice and very helpful in resolving our issues.
Friends_and_family Family
4/10
Poor
08 Apr 2024
aurelia
Very old dated. Showers need updated
2/10
Poor
04 Apr 2024
Tiffany

Horrible, don't stay

It was horrible. Horrible smell all throughout the hotel. Staff only there 10am-10pm. Bugs in the bed. Fold out bed rusted, moldy, and disgusting. The bathroom floor creaked so bad, we were afraid it would fall through. They advertised free breakfast but said they don't do that anymore. Seems to have permeant residents, who are sketchy. Caught one person going down the hallway checking to see if any doors were unlocked. App is not allowing me to add photos, but have plenty for evidence
Friends_and_family Family
6/10
Pleasant
19 Mar 2024
aurelia
Very old, needs to be updated
Leisure Family_with_children
4/10
Poor
08 Feb 2024
Cynthia
The hallways smelled like smoke from a cigarette. The room I stayed in had a weird smell too when you walked in. The bed was comfortable. The fan in the bathroom didn’t work.
As the saying goes, “ You get what you pay for!” It just wasn’t the best experience for me. The front desk manager was nice and waived my late fee for checking out earlier than I expected to.
Leisure Self
2/10
Poor
31 Jan 2024
Diana
When compared to 4919 where we are now it's horrible. They accepted my reservations online and when we got there they didn't have the correct room asked for. We couldn't stay. we went elsewhere cheaper too.
Leisure Family
2/10
Poor
29 Dec 2023
Srikanth
Property is filthy and reeks of smoke. Extremely noisy. Bed had brown stains.
Leisure Family_with_children
10/10
Exceptional
10 Dec 2023
Shanell
Great night staff
Business_and_leisure Family
2/10
Poor
04 Dec 2023
john
The room may have been cleaned, but it was the filth and grime of months or years. The pullout couch which we intended to use for my daughter, was badly stained and full of crumbs, and whatever else landed on the floor as a shook the mattress this property should be pulled from Expedia.
4/10
Poor
04 Dec 2023
Jonathan

Just bad

When we first walked in the room it had a weird smell. The refrigerator had mold on the shelf. The beds had crumbs on top of them. My kids found dead bugs under the bed and I killed one roach in the bathroom. Called the front desk for clean towels the next day and if someone could get the trash out. He told me to bring the old towels to the front desk and they will give me what I need. My family will not be going there again.
Friends_and_family Family
10/10
Exceptional
17 Nov 2023
John
This is probably the best hotel that I have stayed at in years. Their staff is very well-trained and friendly. The facility is clean and they are constantly working on keeping everything up-to-date. During my stay, they replaced their parking lot and the roof while maintaining, clean and bright Interior
Self
2/10
Poor
11 Nov 2023
Kay
I went to the hotel and checked in. They said Orbitz overbooked us and no room for us. Didn't even apologised and said get refund from Orbitz. This hotel sold our reservation to another. There was a homecoming event in town. Orbitz tried several attempts contacting them for refund and failed. Orbitz apparently cares about their business partners but not to its customers.
Leisure Family
2/10
Poor
10 Nov 2023
Sridhar Raju
Not good
4/10
Poor
05 Nov 2023
Douglas

No thank you.

Let’s start with the reception, I must have interrupted her, almost zero hospitality. Nails were so long she could hardly operate the touchscreen. No instructions for check out. It was late, I was tired, then I had to go back outside to put a random piece of paper in my window to park in the lot.

Marijuana smoke smell in and out of building. People smoking outside the doors, but doors propped open with rocks. Sketchy would be the term I would use. Had my hound son with me so that was awesome to explain the smell.

Room was mediocre. Only staying one night, thought we picked a place that would suffice. Shower had duct tape covering what I could only assume was a hole. Did anyone ever hear of USB ports to charge devices? Was not going to venture outside to my vehicle for a plug adapter.

Had to leave early so I went to check out and it was unattended and screen pulled down. No drop box for keys. Phone says dial zero for assistance only to be told after pressing keys for prompts that no one is here.

Went and took care of some business and came back at 8:30 and still no one there, but we are smoking weed again. Went to room and left keys on the dressing.

No receipt. Feel like I need to watch my bank account.
Business
8/10
Excellent
26 Oct 2023
Tiffany
The room was amazing and comfortable. If I had an issue it would be that we had to wait 5 minutes to check in while the front desk clerk Derrick, was on his personal phone talking with someone. He did not get off to explain the services such as if there were breakfast or Internet service. Other than this encounter it was a very pleasant stay
Business
6/10
Pleasant
23 Oct 2023
Heather
Quiet & convenient to I40. Nice grounds & parking lot. The kitchen was not fully equipped as advertised-it was bare. The microwave was old & did not heat efficiently. Exit doors to the outdoors were repeatedly left propped open- so anyone could get inside...
Business
10/10
Exceptional
29 Sep 2023
James
Very quiet and safe.
Leisure Family
6/10
Pleasant
16 Sep 2023
Jessica
The facility in the pictures looks clean and welcoming. This is the reason we booked this hotel over others. When we showed up at the propoerty it was nowhere near as welcoming as the other properties nearby, and the general appearance was dingy. The check in process was easy and smooth and the lady at the front desk was helpful. However, upon entering the room we noticed an odor that was reminiscent of someone’s old dirty house. We were on the edge of asking for a different room, but since it was late already we decided to stick it out. Overall I’d say this is a good hotel in a pinch, but I won’t be booking this place ever again.
Leisure Family
10/10
Exceptional
14 Sep 2023
John
This hotel takes pride in the hospitality and service they provide
Business
8/10
Excellent
13 Sep 2023
Kamisha
The night manager was helpful. The room was clean and spacious.
Leisure Friends
8/10
Excellent
13 Sep 2023
Shanell
Wonderful staff and very clean facilities. Close places I needed to be and quiet and clean
Leisure Family_with_children
10/10
Exceptional
12 Sep 2023
James
Great staff
8/10
Excellent
26 Aug 2023
Verified traveler

The Saint’s journey

The stay so far has been a journey to be admired. The hotel staff seem to have their moral compass intact, which is a huge plus. I haven’t had any major issues that I can really complain about really. Ms.Kim stood out the most to me. She was very nice, professional and welcoming to say the least. I also love her persistency. Overall Great Stay
Business
10/10
Exceptional
22 Aug 2023
Changed
The Staff is the best! They are people friendly and fair. They keep everyone inform and are very respectful.
Business_and_leisure Family_with_children
10/10
Exceptional
18 Aug 2023
John
Nice hotel and staff
Self
2/10
Poor
12 Aug 2023
Trina
We checked in on 7/31. -8/10 the very first night was difficult to sleep due to noise from upstairs. We spoke with the hotel clerk the next day as well as days that followed and she said we would get moved to another room. We were told no rooms were available when I asked about the room change again. We went upstairs several times
About the noise and it just seemed to get worse. I spoke with the manager on 8:/9 and was told we would be compensated monetarily by check out and that didn’t happen. I have sent a few follow up messages and no response from the hotel. Why lie about being compensated if that wasn’t your intention. His behavior and unprofessionalism toward the situation by not keeping his word and following through is bad for business.
Leisure Partner
6/10
Pleasant
07 Aug 2023
Joseph
Had to change room twice because of broken furniture, non-working A/C, non-working stove burners. Decided to stay in the third room, even though the A/C was leaking water in the room; bought a container to place under the A/C to collect the water, as maintenance said conditions could not be fixed. On last day of stay, the only elevator in the hotel broke at 4 am; almost missed my flight, as I had to carry my luggages, one at a time, from the third floor — very disappointed
4/10
Poor
06 Aug 2023
Bradley
The outside of the property is nice with lots of parking. The staff i saw was nice.

My room was not very clean in some areas. Near the couch it looked like cereal had been spilled, and i found a childs size snack bag under the edge of the couch when I was placing a cockroach bait.

I saw approximately 10 cockroaches, one of which was an adult.
Business Self
6/10
Pleasant
01 Aug 2023
Yashpal
They need to work on the cleanliness of the property,
Business Self
10/10
Exceptional
30 Jul 2023
Verified traveler
We are still enjoying our stay at the Hotel.
Friends_and_family Family
4/10
Poor
29 Jul 2023
Willie
I had two bookings because Expedia would not allow me to book past 30 days. So to extend, I had to book the same room twice and come down to the front desk to check out and check in again. I stayed at this property from Saturday June 10, 2023 to Wednesday July 26, 2023. That is a total of 46 days. Housekeeping only came by once during those 46 days. And...they only came that one time after I made three trips to the front desk telling them I have had no housekeeping. When I first checked in, I was given a room that already had a guest. I know because as I was trying my key, someone opened the door. I went back to the front desk and was then given room 231.I eventually bought a can of Raid to kill roaches, water bugs and carpet beetles. To get fresh towels, I took the dirty towels down to the front desk and they washed them and I came back and got them. I just bought a new laptop and I would get disconnected from the WiFi consistently. The electronic keys (the one in my pocket and the one in my wallet) would stop working out of the blue. As a result, in the pouring rain, I had to walk from the rear of the property to the front entrance and got drenched. The keys stopped working at least 3 times. The dumpster was overflowing on a consistent basis which isn't good since we had to take out our own trash. During my last night there, there was arguing and fussing in the hall and noticed a few police cars were outside when I left at 3 AM. I didn't get any sleep that night.
Business_and_leisure Self
6/10
Pleasant
17 Jul 2023
Mykhaylo
There is no dishes, no pans, no utensils at all in the room even I received the email from hotel manager asking if I would need all this. I replied that I do need dishes, pans etc. But they still were not provided and not available. Ended up building them at Dollar Tree. Also, there is no breakfast in the hotel.
Leisure Family
6/10
Pleasant
14 Jul 2023
Delilah
Great staff and location could be a lot cleaner
Leisure Family_with_children
10/10
Exceptional
13 Jul 2023
Yolanda
It was convent for work
Business Self
10/10
Exceptional
09 Jul 2023
Verified traveler
I am just having a good time here because the environment is relaxing added with the Front Desk Manager Ms. Kim’s awesome personality.
Friends_and_family Family
10/10
Exceptional
07 Jul 2023
Delilah
Great extended stay
Leisure Family_with_children
4/10
Poor
05 Jul 2023
MICHELL
Only good thing is there were no bugs.. in my room at least. I was hoping to use the kitchen since I planned on staying for a week, but they didn’t have any pots and pans or utensils. I was locked out of my room and to my surprise there is nobody on site from like 10pm or 11pm u til 6am.. so I had to sit in the hallway for 5 hrs u til someone came in for their shift. Highly upsetting. I left the following morning. I would never stay here again.
10/10
Exceptional
02 Jul 2023
Orville
The staff are wonderful and friendly! I stayed for 2 1/2 months and it was a great! Very clean!
Leisure Self
6/10
Pleasant
30 Jun 2023
Yolanda
The room was good. Just the appliance wasnt appealing
Business Self
2/10
Poor
29 Jun 2023
Verified traveler

Wear the respiratory!

It was horrible and very stinky. Their odors was strong smoked and molds. I just got out of this hotel for just 1 night out of 12 nights.
Friends_and_family Family
2/10
Poor
25 Jun 2023
Tremain
53.00 was taking off my card way after I had already paid .
2/10
Poor
30 May 2023
Vanessa
Arrived before checkin to be rudely and disrespectfully treated by manager Kim. Woman has not common decency and should not be employed anywhere.

Location & surroundings

Extended Stay America Raleigh Rtp 4610 Miami Blvd
4610 S Miami Blvd, Durham, United States

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Extended Stay America Raleigh Rtp 4610 Miami Blvd

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