Name: Residence Inn Raleigh-Durham Airport/Brier Creek
Address: 10600 Little Brier Creek Lane, Raleigh, 27617, US

10/10

Exceptional

28 Jul 2026

Claudia

Clean room and friendly staff

10/10

Exceptional

27 Jul 2026

Shaun

Staff was incredibly friendly and helpful. We loved the room it was like a small studio apartment. We had everything we needed if we wanted to prepare a meal along with plenty of outlets and surfaces for our stuff. The bathroom is generously large and there was plenty of parking

10/10

Exceptional

20 Jul 2026

Sana

Absolutely loved our stay. The room was spacious and clean. The kitchen is a total must every time we travel with kids after this experience. Breakfast: plenty of options for all kinds of picky eaters, the gentleman in charge was helpful and efficient. We spent two nights and slept comfortably on a very nice bed, the room had excellent air contiditioning. Bathroom was spacious, shower had nice pressure, my only complaint is the faucet once turned on reveals a little bit of algea built up. The pull out sofa bed matress was springy for me but our son slept fine on it. We had plenty of towels, the pool was clean and the laundry service came in handy after the kids had a dip. Would definitely return when traveling to NC.

Family_with_children

10/10

Exceptional

19 Jul 2026

Odile

Tengo para decirles que me encantó sin mucho pre ambulo felicitaciones Nicole la chica que manejaba el transporte para llevarte aeropuerto y algunas tiendas cerca de la plaza. Un trato genial es una mujer con mucha calidad humana Nicole siempre me voy acordar de ti.
Y también adelita personal de limpieza del hotel mujer trabajadora y buena.
Jamál también fue súper servicial con el transporte .
Hotel limpio céntrico organizado nevera cocina y demás lo recomiendo

Family_with_children

6/10

Pleasant

19 Jul 2026

Danielle

The room was clean for the most part, but the shower needed to be cleaned better and the was a stain of some sort on the toilet. Also, the light fixtures by the bed could use a little wipe down. The overall appearance of the hotel however was very clean.

Self

10/10

Exceptional

13 Jul 2026

Elizabeth

Hotel was clean, quiet, and well maintained. Stayed with my husband and our kids. They loved the pool ! The hotel room was roomy and felt spacious.

Family_with_children

10/10

Exceptional

13 Jul 2026

Andre

Everything was good

Business

10/10

Exceptional

12 Jul 2026

Leslie

The staff were all amazing and friendly

Family_with_children

6/10

Pleasant

10 Jul 2026

Chad

Everything the hotel could do was excellent. It was the other guest that made it miserable, the pool was too crowded to use and people were extremely loud in the lobby, even the hotel personnel had to ask them to quiet down. We did see the breakfast when we got up but to be honest we didn’t even ask, we were just ready to leave. Again, it was nothing the hotel could have done differently, just a bad experience from other guest but I think that everywhere now.

Partner

6/10

Pleasant

09 Jul 2026

Gillian

We needed the sofa bed so phoned reception for linen. Some was left on the table when we returned from day out. Bed not made for us.Phoned reception as no duvet. They said no housekeeping so come & fetch your own. Realised in the bedding pack they gave me there was no duvet but receptionist said it’s all we’ve got.
Asked receptionist for room to be cleaned as no door tag to leave out. In the four days we stayed no-one came to clean the room even tho we asked twice and had to go to reception to collect clean towels.
We didn’t use the swimming pool as the water was cloudy & not appealing even tho we really wanted to as it was so hot. Not a great experience

Friends

10/10

Exceptional

22 Jun 2026

Tina

The hotel is top notch. The room was very comfortable, clean and tidy. The bathroom was nice. Bed was comfortable and bedding was soft and light. The breakfast was absolutely fantastic with many choices. Staff was courteous.

Partner

8/10

Excellent

21 Jun 2026

Sharon

The rooms were very clean and beds are comfortable. I didn't care for the pillows, but otherwise it was a nice spacious room.

Friends_and_family Family

4/10

Poor

19 Jun 2026

Linda

C

Partner

2/10

Poor

01 Jun 2026

Carrie

No hot or warm running water in showers, sinks, or room.

Self

10/10

Exceptional

26 May 2026

Jacob

Clean room, literally the cleanest place in the area. We’ve stayed at six different spots and this was the best. Ended up staying 4 nights. Best breakfast ever. That quiche, ah! I’ll dream of it. Cannot recommend this place enough. Will definitely be back.

Partner

10/10

Exceptional

25 May 2026

Ernest

The front desk staff was wonderful, very responsive to your needs. Room staff was very helpful and polite. The room was spacious, clean and quiet. The parking was plentiful. The area felt safe.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Aquiles

Bad coffee. Limiting the amount of water bottles specially for Gold Marriott members is a cheap way to upset your customers. Two 4 oz bottles for a 4 day stay and arguing your guest that you get only two, it is a bad policy. You kill the whole experience.

Partner

10/10

Exceptional

24 May 2026

Randall A

Nice place, clean and organized

Family

2/10

Poor

24 May 2026

Svetlana

We are very disappointed

Family

10/10

Exceptional

23 May 2026

Jacob

Best hotel in the area. Stayed in most of them by now and this is definitely the best. Quiet at night, AC unit isn’t loud, firm bed, mix of soft and firm pillows, amazing breakfast. The night front desk guy was great. Morning front desk… wish I had something nice to say about her but hard to forget the attitude and stank face she gave me while handling a very simple task. Aside from her, best experience at a hotel I’ve ever had.

Partner

8/10

Excellent

21 May 2026

Ben

Nice clean rooms with comfortable beds. Room well equipped with what you need. Highly recommend.

Partner

6/10

Pleasant

13 May 2026

Anita

I paid for the room a month in advance with situation needing a handicap bathroom/roll in shower. They did not supply me with one, my roommate is an amputee. Very hard for him to use the shower. After going to “4” rooms, They did finally supply a room with a tub with a folded down seat. The rooms were clean, didn’t use any of the amenities. Just disappointed in the bathroom situation.

Family

8/10

Excellent

09 May 2026

Shaneka

The staff is very helpful and welcoming! The only thing I feel can be changed is updating the rooms. The kitchen cabinets were not in good condition at all.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Tiauna

Staff were nice and professional. Property was very clean and sleek.

Partner

10/10

Exceptional

15 Apr 2026

Atana

Had a pool/slumber party for my 14 year old daughter and 8 of her besties. The staff was so accommodating and nice. The amenities were perfect and the end result was that everyone had a great time!!’ Thank you!!

Family_with_children

6/10

Pleasant

12 Apr 2026

Josh

Our room didn't get cleaned or restocked in our two nights there. Rooms definitely showing their age. Room never quite got as cool as it should. Pool was decent and breakfast was good. Overall decent value for the money but could use some work on conditions and staff.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Sharon

Clean hotel, room and breakfast was good

Family_with_children

10/10

Exceptional

31 Mar 2026

Alvin

Yes, the breakfast is for a star.The place the hotel was clear i would suggest this hotel to anybody

Partner

8/10

Excellent

30 Mar 2026

Linda

The breakfast menu was good and staff friendly.
My room faced the parkway. The noise level at night outside on that parkway was very loud & annoying.

Self

10/10

Exceptional

29 Mar 2026

Robin

Nothing more

Self

10/10

Exceptional

23 Mar 2026

Sarah

Great environment
Pleasant

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Shaquille

Great nice staff

Friends_and_family Family

8/10

Excellent

10 Mar 2026

April

Hotel was clean and well maintained but did show signs of its age. Staff was extremely friendly and helpful.

Family

10/10

Exceptional

28 Feb 2026

Tatiana

Everyone was so kind. The cleaning was amazing. And, it was right where everything was accessible.

10/10

Exceptional

23 Feb 2026

Charles

Felt like home

Friends_and_family Family

2/10

Poor

23 Feb 2026

Sabrina

The room was dirty even the dishes in the cabinet had old food on it. One morning of our stay we didn’t have hot water to shower. We went later that night to use the grills for dinner they were dirty we asked for a grill brush an all the utensils was nasty like they had never been washed.the staff was helpful but one staff member as I was asking him about the fire pit an how to light it he walked passed me as if I wasn’t standing there. He had a very nasty attitude even after I got his attention. Will never stay again!!!!!

Partner

10/10

Exceptional

16 Feb 2026

Brandon

Clean room, staff, atmosphere

Leisure Self

6/10

Pleasant

16 Feb 2026

Tynesha

Staff

8/10

Excellent

25 Jan 2026

Mark

Room was clean, but not quite ready to go.
Task light at work desk doesn’t work.
Mechanical noise in room (beep beep beep, repeatedly).
Thermostat needs calibrating.
Breafast good.
Staff were pleasant.

10/10

Exceptional

20 Dec 2025

Robert

The room was very nice.

10/10

Exceptional

18 Dec 2025

Rhonda

Quiet, comfortable, clean hotel close to local restaurants and other amenities. I stay here often for business trips.

Business

10/10

Exceptional

30 Nov 2025

Philip

It was a lovely room with all the amenities that you could want. Breakfast was far above the norm. Hotel itself was very nice. Staff was excellent

Leisure Partner

10/10

Exceptional

29 Nov 2025

Charles

Clean

6/10

Pleasant

20 Nov 2025

Janeen K

Everything was ok tv was dated and that I didn’t expect

Business_and_leisure Self

10/10

Exceptional

16 Nov 2025

Kendra

My family and I really enjoyed our stay. The hotel was immaculate. The staff were friendly, accommodating and went the extra mile when necessary. The breakfast was hot and ready. The kitchen Staff lead John made sure that things were fully stopped fresh to ensure guests can move through the line quickly. The amenities were nice, my kids enjoyed the pool and lounge area. The Location is perfect if you are looking for a modern vibe to your travel. They are literally Central to any store that you can think of. I really appreciate the level of professionalism of all those who are on duty during our stay (Front desk receptionist Kay as well) it helped make traveling with a large family seamless. Highly recommend this hotel if you are looking for great value and quality.

Business Family

10/10

Exceptional

08 Nov 2025

Lawrence

The property is in excellent condition. The staff
is friendly and helpful. The breakfast is fantastic!

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

John

The room was clean, but dusty.The breakfast was pretty good

8/10

Excellent

02 Nov 2025

Raquel

Professional and pleasant team members, including front desk, housekeeping and breakfast attendants.

Friends_and_family Friends

10/10

Exceptional

26 Oct 2025

Armando

Clean, convenient, near airport. Kitchenette was equipped for meal preparation. John (cheek) from food and beverage was great. Was attentive to the needs of guests at breakfast. Inviting lobby. Would stay again.! Indoor pool and fitness area plus!

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Tammy

The stay was perfect. Staff had to show me where the room was, key didn't work at first, but overall the stay was excellent. I still haven't received my incidental deposit back and it's been an entire week.

Partner

10/10

Exceptional

19 Oct 2025

Jasmine

Clean property great amenities and staff

Business_and_leisure

8/10

Excellent

18 Oct 2025

Monai

Breakfast food was a little cold and/or hard (sausage). But the breakfast staff were very friendly and personable!

Leisure Friends

10/10

Exceptional

13 Oct 2025

Jenny

The staff was so amazing, shoot out to Kendra, she was so welcoming and nice, the only guy who was very rude was the shuttle driver in the morning/early afternoons he seem like he hated his job and showed and he was not nice at all and very rude but other then him everyone was so nice and welcoming and i definitely will be back.

Friends_and_family Family

6/10

Pleasant

10 Oct 2025

Chad

The staff at check in were pleasant and helpful, our check in experience was great. We booked a room with a king bed and a pull out couch for our son. There were no blankets or pillows for the pull out couch, and when my son went to lay down on the couch he found a large clump of hair.

Business_and_leisure Family

10/10

Exceptional

03 Oct 2025

Jennifer

Great staff and clean,quiet location.

Leisure Family

2/10

Poor

03 Oct 2025

Monique

Light out in room.

Business_and_leisure Partner

10/10

Exceptional

29 Sep 2025

Mary Anne

Clean, comfortable and convenient

Friendly staff, clean comfortable rooms and a good breakfast with a nice dining area.

Partner

10/10

Exceptional

28 Sep 2025

Lindsay

Clean room, friendly staff, and good location.

Business_and_leisure Self

10/10

Exceptional

21 Sep 2025

Toddnisha

Friendly staff. Very clean. One of my favorite hotels.

Leisure Family_with_children

10/10

Exceptional

08 Sep 2025

Candyce

C ok ran and great amenities and friendly staff!

Leisure Partner

10/10

Exceptional

04 Sep 2025

monique

.

8/10

Excellent

23 Aug 2025

stacy

Minor wear and tear in the room I stayed in that can be controlled by proper maintenance
Overall it great place to stay for family especially with kids

Leisure Partner

8/10

Excellent

20 Aug 2025

Julia

The property was nice and clean. Only problem I had was the shower was either cold or hot in my room.

Business_and_leisure Family

10/10

Exceptional

17 Aug 2025

Jalmaze

Perfect

10/10

Exceptional

10 Aug 2025

Robin

Kendra was super friendly, beautiful and Amazing.

Leisure Family

4/10

Poor

03 Aug 2025

Robert

The hotel at some point went under renovations, but it’s clear that they cut corners at every turn. The hallway to our room smelled like wet dog. The chairs that were in the lobby were worn and dirty so we definitely decided to opt out of the free breakfast. Terrible paint job. While my husband was taking a shower the bathroom tub was creaking and kept on like he was gonna fall through the floor. It was really small to be considered a suite. and the chairs that they put at the table had to be from the buildings original decor. We stayed for two days and on the first day we were locked out of our room due to the front desk, thinking that we were supposed to be checked out. When we are inquired about our door being locked the front desk proceeded to tell us that the door is locked because it’s 1 o’clock check out is at 11. My husband informed her we were staying one more night and that today was not our check out day. It was resolved, but not without that remark. I would definitely not stay here again. I’m a germaphobe this place gave me the ick.

Leisure Family_with_children

10/10

Exceptional

29 Jul 2025

Tanetta Jones

Great area and very clean room.

Leisure Friends

10/10

Exceptional

28 Jul 2025

Mehdi

Really good place

Business Family

10/10

Exceptional

28 Jul 2025

Heidi

When my other reservation cancelled on me at 4:40am, Residence got us in, let us in our room at 6am to catch some much needed Zzzs. Staff was so nice, all of them, amazing. The bed was comfortable, the room was great. AC was a little noisey, but everything else out weighted that! Sooooo many options at breakfast. Nicest breakfast I have ever had

Leisure Family

8/10

Excellent

27 Jul 2025

Stacie

Everything was great with the exception of the beds, those are extremely hard/firm. I personally don’t do well with those kinds of beds and because of it my sleep was poor and when I did get up in the mornings I was sore all over. The room itself was nice and had everything I would need plus more. The staff was so nice and the breakfast was fantastic.

Leisure Family

6/10

Pleasant

21 Jul 2025

Marji

Needs some work

This hotel could use some TLC! The upkeep/maintenance in the rooms are poor and need some work. There were poorly patched over wholes in the doors and scuff marks marks on the walls.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Natasha

5 Stars hands down! Will return and definitely recommend. Clean, staff, room, all superior

Leisure Family

10/10

Exceptional

28 Jun 2025

shahina

Very friendly and cooprative staff.

Leisure Family

10/10

Exceptional

15 Jun 2025

Jeremiah

When you request a crib it does not come with a set of sheets you have to request crib sheets separately.

Leisure Family_with_children

10/10

Exceptional

11 Jun 2025

Mark

Very clean and perfect location for our stay. The entire staff was very friendly.

Business_and_leisure Partner

10/10

Exceptional

18 May 2025

Alexandria

Really friendly and accommodating staff. Property was very clean. Breakfast was great.

Leisure Partner

10/10

Exceptional

05 May 2025

David

2nd stay. Nice place. Great staff.
Cose enough to the airport for a short drive from the car rental places, and far enough away that you don't hear jets all the time.

10/10

Exceptional

16 Apr 2025

Behar

Loved the location, closed to the airport and to the shopping areas

10/10

Exceptional

02 Mar 2025

verlon

Ok

6/10

Pleasant

15 Feb 2025

Crystal

Small one bedroom with no hot water

I choose this location because ive booked here several times with the last stay being on July of 2024. I have always rented a one bedroom suite and upon my 2/14 arrival i was put in a small 1 bdrm that no where near what im familiar with and there was NO hot water. I spoke to the front desk clerk about the size of the room and my purpose for choosing this location because I was doing Valentines Day dinner and thought i would have the room i usually book with a full size kitchen table. I was told all 1 bdrms looked like this which is untrue. For the money spent on the room it was not worth it. This totally ruined my night.

Partner

6/10

Pleasant

30 Dec 2024

Theron

Good hotel - no housekeeping

It was a well maintained and clean hotels with good amenities. Howver we never could housekeeping to attend to our room.

Friends_and_family Family

10/10

Exceptional

05 Dec 2024

Karen

Thanksgiving stay was great..

Great service. Very clean and beds were very comfortable. Thanksgiving trip went well and Residence Inn is now a favorite place when visiting Raleigh.

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

Richie

The staff was extremely welcoming upon arrival and made sure we had everything we needed. Whenever we were setting up the couch bed for the kids, I noticed the linen bag was not in the closet like said. However once I called the front desk the nice lady explained they keep them downstairs now and would send it right up. It arrived super quick. I must praise the gentleman in the breakfast area. He is so nice and helpful. He was assisting lots of people to get their waffles made and keeping everything full. Super talkative and can tell he really enjoys working there and making a pleasurable dining experience for all. Not to mention they have the best options of any hotel I've stayed at.

Leisure

10/10

Exceptional

21 Nov 2024

Vanity

We loved our stay

Leisure Partner

10/10

Exceptional

04 Nov 2024

Dana

Was family friendly and clean!! Totally would stay here again.

Leisure Partner

8/10

Excellent

27 Oct 2024

Naomi

Great staff

Business_and_leisure

10/10

Exceptional

21 Oct 2024

David

Best Residence Inn property we’ve visited

We traveled from Philadelphia for our son’s interview at Duke. We were surprised by the overall cleanliness of the lobby, common areas and our room compared with other Residence Inn properties in Massachusetts.

The breakfast was the most comprehensive of any free hotel breakfasts we have experienced from any hotel chain. For example, there was bacon, Canadian bacon, and sausages for choice of breakfast meat. There were pancakes and a waffle maker. There many varieties of pasties. There were numerous cereal choices, all top brands. There was whole milk, 2%, soy milk, oat milk and almond milk. Decaf, regular coffee, and hot water for tea. All very cleanly displayed.

The room had a spacious and modern layout. The mattresses were firm. The kitchen was well stocked. The shower was cleverly designed, doorless and deep, with large dispensers for body wash, shampoo and conditioner.

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

Erica

Customer service is superior. Breakfast was delicious and variety to choose from. Grits were delicious. Coffee was robust. Great area to sit for breakfast. Highly recommend this hotel.

Partner

10/10

Exceptional

10 Oct 2024

Akila

Excellent property

Leisure Family

4/10

Poor

06 Oct 2024

Verified traveler

Construction noise was a real issue (esp during sleeping hours) and the bed was quite stiff though I know that’s a personal preference. The pillows were great though. Oh, and the tv remote was sticky.

Business

2/10

Poor

06 Oct 2024

chalanda

I didn't like the fact that the front desk would not let my daughter check in after I was told I had to have Expedia call them.Expedia tried calling but kept getting put on hold.I had to leave work just for my daughter to call back and say they finally let me check in.I will never stay at this property again

Leisure Family_with_children

8/10

Excellent

30 Sep 2024

Anthony

Room 350. Lots of highway noise from this side of the hotel. Would stay here again, but definitely not on this side of the hotel. Breakfast was average and eggs / meats were cold.

Leisure Family

10/10

Exceptional

29 Sep 2024

Latasha

Th staff was very pleasant and helpful! Rhe facility was very quiet and very clean. We would definitely stay there again!

Leisure

10/10

Exceptional

29 Sep 2024

Juan E

Very good

I felt very comfortable in this place, friendly staff, good breakfast, very clean rooms, the pool water was cold but everything else was excellent.

Friends_and_family Family

10/10

Exceptional

02 Sep 2024

howard

Beautiful grounds.. clean laundry room..requests for extras cheerfully handled.. great oatmeal..why do all southern hotels salt their eggs which if cooked plain actually have a taste... terrific staff

Leisure Family

8/10

Excellent

25 Aug 2024

Mitch

Free breakfast, a pool, gym all pretty good

Leisure Partner

10/10

Exceptional

13 Aug 2024

Michael

Great Getaway!

Everything was great. We used the gym facility and enjoyed the breakfast. We had one of the suites and it was cozy and quiet. It was actually one of the most quiet hotels I have stayed at in a while.

Friends_and_family Family

8/10

Excellent

01 Aug 2024

Nicole

Overall the experience was great. The room AC wouldn’t go below 72 so it was a bit warm, but otherwise the check in experience was snap of a finger quick, check out was even easier, the room was clean, no problems and parking was free, what more could you need?

Business_and_leisure Pet

6/10

Pleasant

29 Jul 2024

Jed

First time disappointment with Marriott Residence. Internet was down firs 2.5 days. Staff shrugged it off and said manager was working the issue but left for the day so nothing could be done. It’s a business hotel, so difficult to do work without internet. One day there was a plumbing problem and water was brown. Staff was ambivalent and said there was a plumbing issue and we should run the water 20 minutes before using. Should have posted a sign. Was 20 minutes enough for safe drinking? AC intake was a bit loud and located right by bed so sleeping was disturbed.

8/10

Excellent

28 Jul 2024

Michael

Other than the fire pit not having propane. It was a wonderful stay

Leisure Family