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The Westin Raleigh Durham Airport

Raleigh/Durham - NC · United States

3931 Macaw StreetView location

9.4/10Excellent373 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.8/109.8
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Westin Raleigh Durham Airport

Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service.

Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is complimentary (available on request). Make yourself at home in one of the 236 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.

Conveniences include desks and complimentary bottled water.

Read more about this hotelShow less

When you stay at The Westin Raleigh-Durham Airport in Raleigh, you'll be in the business district, within a 15-minute drive of Brier Creek Commons and Research Triangle Park. This hotel is 12.2 mi (19.6 km) from Duke University and 8.5 mi (13.6 km) from Crabtree Valley Mall.

Make yourself at home in one of the 236 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include desks and complimentary bottled water.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May to September.
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Optional fees
    • Fee for buffet breakfast: approximately USD 10 to 30 per person
    • Valet parking fee: USD 30.00 per day
    • Pet fee: USD 50.00 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Brier Creek Commons 0.2 km / 0.2 mi
Duke Primary Care Brier Creek 2.3 km / 1.4 mi
Frankie's Fun Park 2.9 km / 1.8 mi
William B. Umstead State Park 4.9 km / 3 mi
RDU Observation Park 5.3 km / 3.3 mi
Topgolf Durham 8.9 km / 5.5 mi
Lake Crabtree County Park 9.6 km / 6 mi
Chatham Hill Winery 10 km / 6.2 mi
Lenovo 10.2 km / 6.3 mi
Wake Competition Center 11.5 km / 7.2 mi
Research Triangle Park 12.1 km / 7.5 mi
Crabtree Valley Mall 13.6 km / 8.5 mi
Shelley Lake Park 14.3 km / 8.9 mi
Parkside Town Commons 14.3 km / 8.9 mi
Laurel Hills Park 15.4 km / 9.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 236
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Lift access
  • Newspaper stand
  • Garden
  • Banquet hall
  • Meeting room
Show 3 more facilities & services
  • Business centre
  • Breakfast
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 375 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable4 photos

    The Westin Raleigh Durham Airport

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    375 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Desk
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • TV
    • Bathtub or Shower allocation on arrival
    • Bathroom
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    The Westin Raleigh Durham Airport

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    The Westin Raleigh Durham Airport

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 349 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    The Westin Raleigh Durham Airport

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    349 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Individually adjustable air conditioning
    • Bathtub or Shower allocation on arrival
    • Bathroom
    • Cable TV
    • Desk
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    The Westin Raleigh Durham Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    The Westin Raleigh Durham Airport

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    The Westin Raleigh Durham Airport

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    The Westin Raleigh Durham Airport

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    The Westin Raleigh Durham Airport

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    The Westin Raleigh Durham Airport

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    The Westin Raleigh Durham Airport

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    The Westin Raleigh Durham Airport

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Westin Raleigh Durham Airport

9.4
Excellent
373 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.8 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
30 Jun 2026
Karen
Fabulous hotel, so close to amenities
Business
10/10
Exceptional
22 Jun 2026
Roxanne
I always stay at this hotel when I travel to Raleigh for business. The staff is very friendly, I love the Starbucks in the lobby (opens at 5 am!) and the restaurant offers delicious meals. You can’t go wrong at the Westin!
Self
10/10
Exceptional
13 Jun 2026
Lucian
Perfect stay...perfect place
Friends
2/10
Poor
10 Jun 2026
Thomas
Only cold water in the shower, ran the water more than 10 min without getting any warm water
10/10
Exceptional
08 Jun 2026
stephenie
Absolutely the best hotel in Brier Creek.
Partner
10/10
Exceptional
01 Jun 2026
Alhussain
Everything
Family_with_children
10/10
Exceptional
18 May 2026
Maureen
The hotel was in a great location with lots of restaurants and shops within walking distance. The room was really nice and looked very new. The only negative was that the hallway on our floor had a strange smell in comparison to the great smelling lobby. I would definitely stay here again if I was traveling to this area.
Family_with_children
8/10
Excellent
05 May 2026
Justin
Our fifth time staying at this hotel, the staff are very professional and friendly, and eager to help. The problem we had was that the heat was not working in the room, or the thermostat was defective, so the room temperature would not go above 69°.
Partner
10/10
Exceptional
05 May 2026
Vick
Excellent environment . Nice
10/10
Exceptional
03 May 2026
Dolores
Excellent hotel, adjacent to the airport. Room service good. Very clean. Great bed and shower.
Self
8/10
Excellent
02 May 2026
Dana
took 10 min of running shower on hot for water to get lukewarm

Having said that- a great place to stay before an early am flight!!!
Partner
8/10
Excellent
30 Apr 2026
Adelaide
In room dining offered, but beware that it may or may not come
10/10
Exceptional
27 Apr 2026
Barry
Excellent breakfast!!! Very
clean room.
10/10
Exceptional
11 Apr 2026
Fernande
This was very convenient! We are a family of 4 with a 6 and 2 year old and needed a decent place to spend the night to split our long road trip. Very clean and comfortable. Only disappointment for me was that I went to have breakfast at the restaurant and it was only a buffet option when there was a listed à la carte menu. Staff was very friendly.
Family_with_children
10/10
Exceptional
22 Mar 2026
Alejandra
Great area
Business
10/10
Exceptional
15 Feb 2026
Howard
The room was super clean, love the amenities, staff was very friendly
Business Partner
10/10
Exceptional
15 Jan 2026
vanesa
Great
10/10
Exceptional
05 Jan 2026
Tonia
The room was clean and the bed was comfy. I slept really well and will definitely stay at that hotel again.
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Fonshaunna
The room was spotless! Very nice and peaceful. I really enjoyed my stay and looking forward to future stays.
Leisure Self
10/10
Exceptional
31 Dec 2025
Valentina
Excelent
10/10
Exceptional
26 Dec 2025
Cheryl
Spotless, comfortable room. Staff very friendly and accomodated ourcrequest for a very laye check out. Room was spacious, modern yet homey
Leisure Partner
10/10
Exceptional
03 Dec 2025
Rosalyn
Clean room and amenities
Leisure Self
10/10
Exceptional
27 Nov 2025
Chelsea
The property is nice. Aside from the front desk being slow sometimes (this is our Third stay here) - we do like the location and the plishness of the hotel.
10/10
Exceptional
27 Nov 2025
Chelsea
Our room had a small issue with closing the sliding bathroom door.
Otherwise this is the third time we have stayed here. It's a wonderful location and the hotel is nice, clean, and comfortable.
Partner
10/10
Exceptional
27 Nov 2025
Jessica
The rooms were clean and modern. They were also, very spacious.

I thoroughly enjoyed my stay.
Leisure Self
10/10
Exceptional
12 Nov 2025
Rita
The hotel was clean and quiet. The staff was helpful and nice. The food and coffee in the morning were great!
Leisure Partner
10/10
Exceptional
10 Nov 2025
Valorie
My stay was wonderful! The front desk was amazing upon checking in and checking out. They held a package I ordered, without hassle. The rooms were extremely clean and quiet. Very accommodating. I only had a short drive to my destination. Will definitely return here. They also have a Starbucks downstairs!! Parking was easy and close by. Near shopping centers, restaurants, and about a ten minutes or less drive to Carter-Finley stadium.
Leisure Partner
8/10
Excellent
08 Nov 2025
Chandra
Besides the last day of no electricity for the most part good stay
Leisure Partner
10/10
Exceptional
07 Nov 2025
Chelsea
My husband and I were taking a vacation night due to meeting up with friends for dinner and living 90 minutes south plus needing to be back in the city the next morning.
This was a fantastic location. Central to the entire triangle, well appointed and clean. The front desk staff were kind, but not overly helpful for first time guests.
We couldnt hear the airport. We would def stay here again!
Partner
10/10
Exceptional
16 Oct 2025
Yu
Excellent.Will be back again
10/10
Exceptional
14 Oct 2025
ROBYN
Room was clean
Friends_and_family Family
4/10
Poor
05 Oct 2025
Ian
Wouldn’t answer phones. Arranged me an airport shuttle and stated they would pick us up in 20 minutes. Shuttle never showed up and had to UBER. front desk would not respond to calls and when asked at the desk what happened they were not apologetic nor did they attempt to help.
Business_and_leisure
10/10
Exceptional
25 Sep 2025
Jonathan
Really nice hotel, clean and refreshing, Starbucks in main lobby, big parking lot and lots of food options near by! Would stay there again
Business_and_leisure Family_with_children
8/10
Excellent
24 Sep 2025
Justin
Clean room
Leisure Partner
10/10
Exceptional
23 Sep 2025
Frank
Clean room awesome service clean hotel
Leisure Partner
10/10
Exceptional
19 Sep 2025
Richard
Everyone was so nice and helpful, especially the front desk staff and the driver to the airport this morning (noon on September 19th).
Business
8/10
Excellent
07 Sep 2025
Natalie
It was nice !
Leisure
10/10
Exceptional
19 Aug 2025
Patrick
The airport shuttle service at this hotel is extremely inconvenient. They only run the shuttle once every hour, which is not practical at all for travelers. To make matters worse, they only have one shuttle, and it is dedicated to Southwest Airlines first. We ended up waiting over 45 minutes at the airport for a ride, even though the hotel is just an 8-minute drive away. This is simply absurd. If you need to rely on the shuttle, I would not recommend booking this hotel.
Leisure Family_with_children
4/10
Poor
08 Aug 2025
Darris
I would have given 5 stars for everything but the air conditioning was terrible the entire weekend. I did not report it the first day, but I did the second. The room temperature was 70 degrees although I had the thermostat set on 60 degrees. That morning, I was informed that the system went out. Staff should have notified every one of the troubles because I could have checked out to go home that night instead of waking up in sweat the following morning. The best thing is that I was rewarded points for a one-night free stay.
Leisure Partner
10/10
Exceptional
03 Aug 2025
Tammy
Over the moon experience. Beautiful place. Beautiful room and don’t even get me started on the waterfall shower.
10/10
Exceptional
31 Jul 2025
Kara

Excellent

Always a great stay. The hotel has a Starbucks and a fabulous rooftop pool. Even better restaurant.
Partner
10/10
Exceptional
27 Jul 2025
Emily
Great location
Leisure Partner
10/10
Exceptional
27 Jul 2025
Michelle

Amazing!! Must stay when you’re in Raleigh

We came for one night with our kids and won’t stay anywhere else when we visit Raleigh. The hotel is gorgeous, clean, close to shops and the airport. On the rooftop you could see planes taking off but never heard a thing inside. The room itself was really clean. The bedding was amazing, loved the soaps and other products in the room. So so good.
Friends_and_family Family
10/10
Exceptional
24 Jul 2025
Kiwania
Loved this hotel will go back just wish the bar on the roof top was open and that they had more than one pool
Leisure Family
10/10
Exceptional
18 Jul 2025
Melody
Another great stay here! The hotel was in the middle of having the carpets professionally cleaned, but that didn’t bother me! If anything, it put a great image in my mind about the hotel’s mindfulness of keeping the property in great shape! The rooftop reception was great as well! Really enjoyed that! Will return again soon!
Leisure Self
8/10
Excellent
17 Jul 2025
Cedric
Room refrigerator failed and was replaced. We also had a broken ironing board that took over 24 hrs to resolve.
Leisure Partner
10/10
Exceptional
13 Jul 2025
Omaro

One night stay for a family

My family of 4 traveled to the area to attend a concert. The hotel was in new condition from the lobby to the room. My daughter ate at one of the restaurants and enjoyed it. The only issues were that the pool was not heated and our check-in was delayed because my husband’s name was not on the reservation that I made. We would definitely recommend this hotel!
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
tashiya
Very nice !!
Leisure Partner
10/10
Exceptional
06 Jul 2025
Sharita
It was a great experience. Wish the pool was bigger but it was a beautiful rooftop.
Leisure Friends
10/10
Exceptional
29 Jun 2025
Dana
only complaint - room thermostat very complicated with no included directions; did not call front desk at 11 pm
Leisure Family
6/10
Pleasant
18 Jun 2025
Lisa
We ordered room service which was delivered without silverware, napkins or condiments.
The dispenser in the shower for body wash was empty.
Partner
10/10
Exceptional
16 Jun 2025
Letitia
Great
Leisure Self
8/10
Excellent
31 May 2025
Lisa
Hotel lobby is beautiful-staff very friendly. The room was clean, bed was comfy. I would stay here again. The restaurant food was just ok and expensive- I would skip the restaurant.
Partner
10/10
Exceptional
29 May 2025
Candice
Excellent
Friends_and_family Family
10/10
Exceptional
26 May 2025
Heather
Great property! Will be back!
6/10
Pleasant
22 May 2025
Pamela
For the cost, expected the restaurant to br nicer. The Starbucks station was amazing
Leisure Self
10/10
Exceptional
21 May 2025
Deyaska
Nice!
8/10
Excellent
27 Apr 2025
Khalid
Everything was great except we had breakfast buffet. They charge us 75 dollars of empty dishes. Horrible.
Leisure Family
10/10
Exceptional
25 Apr 2025
Jeremy
It was stunning and very relaxing.
Business Self
10/10
Exceptional
18 Apr 2025
James
Nice clean rioms and friendly staff
10/10
Exceptional
16 Apr 2025
Stephanie
Great place to stay!
Business Friends
10/10
Exceptional
14 Apr 2025
Stephanie
Everything was great as well as the staff!
Leisure Friends
10/10
Exceptional
13 Apr 2025
B.
Conveniently located near the Raleigh-Durham airport, rental car agencies, shopping, fast food and restaurants. There is a Starbucks and an Italian restaurant on the property. Our room was immaculate and included a coffee maker, complimentary water and a fridge. The hotel staff were friendly. I highly recommend this Westin property.
Leisure
10/10
Exceptional
07 Apr 2025
Tiaa
If you are in Raleigh for an event at the Lenovo Center this is the perfect spot! Shopping, restaurants and bars within walking distance. The hotel was clean and modern. There is food available in the hotel and a bar. The staff was helpful and friendly. It’s only fifteen minutes from the event center.
Leisure Partner
10/10
Exceptional
06 Apr 2025
Christa
Hotel was nice, check in was smooth amd easy front desk was nice bed was very comfortable only problem my room didnt have a microwave i had to go downstairs to warm it up but the front was happy to help
Partner
6/10
Pleasant
29 Mar 2025
Adriana
The hotel has so much potential, the restaurant is quite good, the location is great, but the staff was my biggest issue. Got the same lady at the front desk every night. She was so unfriendly, seemed bothered to help, just a bad demeanor all around .Housekeeping coordination was hard, we had a service dog. Just things to improve, again, could be a great hotel.
Friends_and_family Family
10/10
Exceptional
16 Mar 2025
Corey
Amazing hotel. The bed was so comfortable and the room was beautiful. The lobby was immaculate. The service was wonderful.
Partner
10/10
Exceptional
11 Mar 2025
hillary
Easy location in the triangle
Business_and_leisure Family
10/10
Exceptional
03 Mar 2025
Shervin
Great area around the hotel for dining and shopping within walking distance. The gym was fantastic.
10/10
Exceptional
02 Mar 2025
Rudy
Great hotel
Leisure Family
6/10
Pleasant
02 Mar 2025
chevelle
The property was great. There room was so clean and peaceful. We did have issues with our TV and their was no microwave in our room.
Leisure Partner
10/10
Exceptional
25 Feb 2025
Usman
I appreciate the staff helping me with getting my medication ice packs frozen. Also, the shuttle driver Chris was proactive in getting me to the airport instead of having to book a ride.
Business Self
8/10
Excellent
21 Feb 2025
Adelaide

Empathy and customer relations lacking

Was there for a multi day trip to Duke for medical scans and tests. Served sour milk from room service and still charged. Power went out at 4a, had to take a cold shower, power wasn’t restore until I had to check out around 8:30a and no compensation nor even an apology was offered; it was simply it is what it is. No coffee in hot pots, nothing, no attempt to make guests more comfortable or accommodate them in ANY way shape or form.
Self
10/10
Exceptional
18 Feb 2025
Melody
First time staying at this location! Safe to say, this will be my go-to stay twice a month. Thoroughly enjoyed my stay! Jahlil at the front desk was warm, welcoming and informative at check-in! Bar service was great! Property well maintained! Everything was so clean!! No complaints! Until next time!
Business Self
10/10
Exceptional
16 Feb 2025
Donyel
My stay at [Hthe Westin was nothing short of exceptional. From the warm welcome to the luxurious, impeccably clean room with great views, every detail was thoughtfully curated. The staff went above and beyond, ensuring a seamless experience, and the on-site dining was a true culinary delight. With top-tier amenities and a prime location, this hotel is a perfect blend of comfort and elegance—I can’t wait to return!
Leisure Partner
10/10
Exceptional
06 Feb 2025
Richard
The shuttle service with excellent drivers were courteous and polite!
10/10
Exceptional
17 Jan 2025
ZHENZHEN
very clean。
Business
8/10
Excellent
06 Jan 2025
Lakeitha
I did love the Westin. The restaurant on site was freaking amazing, probably the best calamari I’ve ever had. The only problem I had with this property was that there was mold in our shower, you could also tell that the bathroom hadn’t been cleaned from the toilet to the shower which was very disappointing considering this is a newer property.
Leisure
10/10
Exceptional
05 Jan 2025
Marc
The room way beautiful, and the hotel was clean!
Everyone was very friendly!
Business
10/10
Exceptional
01 Jan 2025
Justin
Courteous and professional staff, super clean rooms, great location close to restaurants and shopping.
Leisure Family
10/10
Exceptional
07 Dec 2024
Judy
Room was comfortable to stay in and to read in during the day. The fitness center was great. We actually used the laundry facility which was ver convenient.
Leisure Family
10/10
Exceptional
10 Nov 2024
RICHMOND
Excellent Hotel
Leisure Friends
10/10
Exceptional
07 Nov 2024
Jullieth
Great place and service
Business Family
10/10
Exceptional
28 Oct 2024
Bailey
Beautiful hotel with spacious rooms!
Leisure Family
10/10
Exceptional
28 Oct 2024
Nissi
Very spacious & very clean
10/10
Exceptional
27 Oct 2024
Heather

Great hotel

Excellent hotel. The room was clean, beds were SO comfortable. I loved the shower. Spacious rooms. Will definitely be back
Friends_and_family Family
10/10
Exceptional
27 Oct 2024
Anastasia
Nice and very clean. Shower was amazing. Very modern. Would stay again
Leisure Partner
10/10
Exceptional
25 Oct 2024
David
Perfect stay
Leisure Family_with_children
6/10
Pleasant
22 Oct 2024
Gernai
This property is average at best. It’s anything BUT luxury. Front desk staff were kind. The room was decent but did not give luxury. The bathroom could’ve been cleaned better (I always bring cleaning supplies to clean my room so I wasn’t too upset). The toilet had a red stain under the seat but I cleaned it with my own bleach. There was hair all over the room and bathroom floor. The outlets in the bathroom did not work. There was a flashing light in our room that pointed directly to a hole in our curtains; very strange. Checkout was at 12pm but our key stopped working to our room at 11:54am while we were loading up or stuff. Other than that the interior of the property is nice but the hotel itself is mediocre.
Leisure Partner
10/10
Exceptional
19 Oct 2024
Corinne
I loved that there was a restaurant on the property, fitness facility is nice and clean with wonderful view. There is a roof top patio with a pool, closed for the season but looks like it would be very pleasant. Room
Was spacious and comfortable.
Business Self
4/10
Poor
29 Sep 2024
Brandi
We checked in for my birthday, the room was so hot, and the shower drain was clogged. We ordered Room service and our order was wrong. On check out day. The maid come knocking on the door 3 hours before check out time while we was still sleeping. Didnt know they would come on departure
Leisure Family
10/10
Exceptional
25 Sep 2024
Aaron
Nice . Beautiful hotel
Leisure Self
8/10
Excellent
23 Sep 2024
Nannette
The room was amazing but when it was time to sleep there was like a dripping water on a tin roof sound coming from somewhere and it was constant that I had to wear my AirPods to sleep. Overall the room was clean and the beds were very comfortable. We stayed in room 302. We certainly would go back. Hopefully they get that sound fixed.
6/10
Pleasant
23 Sep 2024
Melissa
Property is outdated. With minimal repairs/updates, the rooms would be in line with the rate being charged.
Leisure Partner
10/10
Exceptional
09 Sep 2024
Doriannys
Beautiful
Leisure Partner
10/10
Exceptional
04 Sep 2024
Jessica
Close to brier creek commons !
Leisure Family
10/10
Exceptional
01 Sep 2024
Valerie
Very nice hotel! The staff was all very friendly and professional and the bed was comfortable! I also loved the shower!
Business_and_leisure Family
6/10
Pleasant
29 Aug 2024
Mary
Front desk - great
Room - very comfortable
Shower - fantastic
Cleanliness - trash under sink area was obviously missed by cleaning crew
Cleaning staff - knocked on door at 9:30 am, we told them we were not going to be gone until closer to 12:00, we called front desk to tell them as well, another knock at 10:30am, told them as well and realized we were at fault for not putting the placard on the door knob.
Friends_and_family Family
10/10
Exceptional
25 Aug 2024
Jennifer
Wonderful stay. Clean, quiet, and so much shopping around.
Leisure Self
10/10
Exceptional
25 Aug 2024
Andrew
loved every part of my stay, I stay here every time I come to RDU.
Leisure Self

Location & surroundings

The Westin Raleigh Durham Airport
3931 Macaw Street, Airport, United States

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The Westin Raleigh Durham Airport

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