TownePlace Suites Raleigh Cary/Weston Parkway

United States , Raleigh/Durham - NC
CARY, 120 Sage Commons Way
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100 reviews shown

10/10

Exceptional

16 Mar 2026

Blanca Imelda

Everything was great

6/10

Pleasant

15 Mar 2026

Veronica

The stay was disappointing. The air conditioning did not keep the room cool, which made the room uncomfortable. The kitchen sink would not drain properly, and the room also had a strange smell during the stay. The dining area was also very small and felt cramped. Overall, the room did not feel well maintained and it affected the quality of the stay.

Family_with_children

8/10

Excellent

13 Mar 2026

Vandoren

Staff was nice. Breakfast wasn’t that great

Business

10/10

Exceptional

29 Jan 2026

Regina

Everything was great

Business

8/10

Excellent

16 Jan 2026

Emily

Rooms were clean, breakfast was amazing. Only issue I had were the smells from people cooking or the smell of pot one night. More of an extended stay-style of lodging for workers, etc.

Business Self

10/10

Exceptional

14 Jan 2026

Chanikqua

Property is extremely clean! Safe location and the breakfast was top notch. The staff is very friendly and helpful 10/10

Leisure Partner

10/10

Exceptional

12 Jan 2026

Cynthia

Clean and quiet

10/10

Exceptional

12 Jan 2026

Mark

I had a very pleasant stay

8/10

Excellent

05 Jan 2026

John

Staff was responsive; kitchen had everything we needed

6/10

Pleasant

29 Dec 2025

Stephen

There was a person yelling from a bench on the hill most of the day and into the evening. I brought this to the attention of the staff. The staff went to talk to the person, but he did not go away. Someone beat on my door at 11:00 PM, but when I went to the door no one was there. I could hear someone beating on a different door, perhaps on another floor. The guest one floor above me was noisy too. I checked out earlier than when the breakfast was offered so I did not have anything to eat before I checked out. I will not return to that property.

6/10

Pleasant

07 Dec 2025

Janeen

The room was fine and clean! Something stuck in the fridge on the 2nd or 3rd shelf the only thing is being in the 2nd building and having to cross the street to go to breakfast I made it on my way out but it was soo scarce it’s really not worth the trip

Business Self

8/10

Excellent

17 Nov 2025

Janeen

Room was clean but the site is older and there are things that could be upgraded like my heat was on 79 when I woke up and I felt like I was being cooked! Ac/Heat was very loud I didn’t make it to breakfast but loved the space and Entertainment TV I would stay here again

Business_and_leisure Friends

10/10

Exceptional

13 Nov 2025

Sylvia

Please have a plugin nightlite in bathroom. Totally dark in room, otherwise. I had to sleep with the bathroom light on all night and door wouldn't stay closed a little. Room too bright to sleep. Room was wonderful!

6/10

Pleasant

03 Nov 2025

Curtis

The room is very dated….dogs on both sides couldn’t tell time😉…
It was functional. The staff was great.

Leisure Family

10/10

Exceptional

27 Oct 2025

Judith

The room was clean and comfortable and quiet. We would stay here again anytime. The only lack was that the breakfast room has only three small tables.

10/10

Exceptional

25 Oct 2025

Scott

Friendly staff very clean and a nice property

Friends_and_family Family

8/10

Excellent

23 Oct 2025

Robert

Yes

Partner

10/10

Exceptional

19 Oct 2025

michael

Breakfast

Quality of food not good, what happened to the food, it used to be a lot better

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

Jacob

Nice

10/10

Exceptional

11 Sep 2025

NICOLE

This truly is an amazing property. The rooms are absolutely stunning. The kitchens are perfect for a short or long stay. Felt right at home. Nestled back in the woods yet close enough to a Main Street. Will definitely be back

Business Self

10/10

Exceptional

06 Sep 2025

Jonathan

Great stay

Leisure Self

6/10

Pleasant

21 Jul 2025

Maria

The property is in need of renovations. Furniture and other items are outdated and overused. Air vents old/not very clean. Breakfast was nice but seating area was extremely limited; especially if traveling with family. Staff was welcoming and friendly.

Leisure Family

8/10

Excellent

16 Jul 2025

David

Property is starting to show it’s age.

Partner

8/10

Excellent

11 Jul 2025

carl

The space of the two bedroom is spacious

Leisure Friends

6/10

Pleasant

07 Jul 2025

JAIRAM

Property needs improvement/update. Very old and dirty

10/10

Exceptional

29 Jun 2025

Prabhu

Very nice place

6/10

Pleasant

29 Jun 2025

Jack

great grounds.

very small area to eat breakfast.

10/10

Exceptional

31 May 2025

Yao

Spacious room with full kitchen equipment, just 5 minutes' drive to lake Crabtree Park

Leisure Family

10/10

Exceptional

19 May 2025

ChanHee

Good and comfortable

10/10

Exceptional

18 May 2025

Susan

Charming

Leisure Family

10/10

Exceptional

12 May 2025

ANGELES

Awesome first time , good service and clean.

Friends_and_family Family

4/10

Poor

11 May 2025

ronald

The staff was pleasant. I was able to check in early so I could get ready for a graduation. On the downside, the room had a musty smell and the sheets looked like they had pet hair still on them.

Leisure Family

10/10

Exceptional

03 May 2025

Albert

They do everything right.

Free breakfast, professional, and clean. Can't complain.

Business

10/10

Exceptional

03 May 2025

Jane

Very clean and quiet. Nice breakfast. Definitely would stay again.

8/10

Excellent

27 Apr 2025

Ian

Good place to stay if you’re in the Raleigh/Durham area.

Leisure Family

2/10

Poor

27 Apr 2025

John

The worst experience ever

Terrible experience to be a Marriott hotel let’s start by the room not being set up as it should was pose to have a 2 bedroom suite with 2 double beds in one room and queen bed in another room only two double beds in the room period bathroom doors did not close off alignment rust around the bathroom vents my family also requested a late checkout due to my daughter having a 3 pm game the night desk rep did not put it in the computer after she told us we could have a late checkout Sunday morning we get a knock at the door telling us we had to leave be cause checnout was at 11 and was told we would be charged 75.00 for not leaving at 11am and they don’t honor late checkout to 3rd party booking site I was never told that and stay in plenty of hotels due to my kids and sports pictures also a pool and there is no pool on site this hotel is a joke I will never book here again!!!!!

Business

10/10

Exceptional

26 Apr 2025

Ren

Floor plan/ Space in 2-bedroom suite was comfortable. Kitchen had everything we needed and beds were comfortable. The stay was quiet to relax in the evenings.

Business_and_leisure Family

10/10

Exceptional

13 Apr 2025

Princess

My family loved staying at hotel. Great staff and a peaceful and clean environment. We will definitely be be again.

Family_with_children

6/10

Pleasant

15 Feb 2025

Russell

Modest, but clean. However, the microwave didn’t actually heat the frozen meal I had purchased for lunch. It ran. It just didn’t heat.

10/10

Exceptional

27 Jan 2025

Suretta

Nice place for family

Clean. Great bang for buck.

Friends_and_family Family

6/10

Pleasant

31 Dec 2024

Karla

This hotel needs serious updated. For the price they charge for these rooms it’s pretty bad the way the rooms are. Extremely limited outlets, the overall age makes it nearly impossible to really get these rooms clean.
Once we arrived there was no one at the front desk. There were no other guests. We waited about 10 minutes before someone showed up to check us in.

Leisure Family

10/10

Exceptional

29 Dec 2024

Scott

Thanks for a nice stay!

Leisure Family_with_children

10/10

Exceptional

26 Dec 2024

Tiffany

Best Kept Secret

This place is so beautiful. Nice and quiet and super clean. The staff was super friendly.

Friends_and_family Family

10/10

Exceptional

14 Dec 2024

Mark

Shabby but adequate.

Shabby conditions in room 205, but good staffing. Stayed there mainly for lowest cost room on Hotels.com. Front desk very nice, \"Fatima\" in breakfast room superb! Breakfast room was very small - overflow crowd had to eat standing up in lobby, which was way too small.

Friends_and_family Friends

6/10

Pleasant

14 Dec 2024

claudia

Beds weren't that comfortable

6/10

Pleasant

09 Dec 2024

Thresa A

I wasn't there long enough to give a true account of my stay. I have, however, stayed several times at the one located at 305 Eastwood Rd Wilmington, NC where I stayed with my family on three separate ocassions and once alone which if I were to compare the two, I find them very different with regard to feeling welcome and \"at home\" when I stayed there. This stay was merely a last-minute reservation for a client's overnight stay for a business meeting which followed the next day. I also didn't realize that I would not receive credit for my stay for my Bon Voy membership.

Business_and_leisure

10/10

Exceptional

09 Dec 2024

Candice

Great stay!!

10/10

Exceptional

30 Nov 2024

James

Great property

8/10

Excellent

03 Nov 2024

Tammy

Loved the location here. Everything was clean and rooms were great. Just a little trouble keeping the room cool but it wasn’t too bad. We will definitely stay here again if we come to the area.

Leisure Friends

6/10

Pleasant

29 Oct 2024

Tad

Very average hotel, but great parks nearby if you bring your bike.

8/10

Excellent

14 Oct 2024

Linda

I know the property is an older one but generally speaking it is in good condition. Staff was so very kind and courteous. Rooms were in good condition and bedding over all very satisfactory. The one thing that felt deficient was the control of the room temperature. The AC did not regulate well. Great location and perfect for our needs.

Leisure Partner

8/10

Excellent

29 Sep 2024

Pavan Gopal

It was a great stay for families.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2024

Ahmed

10/10

Exceptional

22 Sep 2024

Bernard

Good location

8/10

Excellent

12 Sep 2024

Minka

Staff is amazing.

Business Partner

10/10

Exceptional

07 Sep 2024

Ronnie

Rooms are very comfortable. Really is like a home away from home.

Leisure Family

6/10

Pleasant

24 Jul 2024

Verified traveler

Very mid

Our stay was for 2 adults and 3 teens. The 2 bedroom suite was not adequate. The pullout sofa was awful and we had to borrow a mattress from a friend. The suite itself is cramped, not even enough seating for all 5 of us in the living area. Exterior doors said they'd stay locked but they never were in 5 days. Pool has been filled in with concrete; management said on another review they did that to provide outside seating areas for customers - it was a concrete slab with not one chair, covered in fake ivy. The breakfast was okay, but seating was tiny and usually very crammed. Three 2-person tables for an entire hotel. The fitness room was pitiful. You can see wear & tear but they're trying to maintain it. Would've moved, but it would've cost us a night's stay. There are 2 bedroom suites at StayBridge and Embassy Suites nearby, and those properties are way nicer. Don't stay here.

Friends_and_family Family

2/10

Poor

21 Jul 2024

Alaysha

I would Avoid this place at all cost. We got there and had to wait over 30 minutes for someone to greet us and when she did, she was rude as hell. When we got to our room smelled horribly try to get our room switched and the lady had disappeared. The fridge was leaking and the place was infested with ants.ive had better experiences at a motel.

Leisure Partner

10/10

Exceptional

01 Jul 2024

Talisa

Hotel was clean & staff was polite.

2/10

Poor

30 Jun 2024

Srinivas

Poor condition

Business_and_leisure Family

8/10

Excellent

24 Jun 2024

Isabelle

The staff were very personable and helful especially Manager Deshawn were

Business_and_leisure Family

10/10

Exceptional

23 Jun 2024

Paula C

Just what I needed

Staff were VERY friendly & helpful. Room was good for what I needed it for. I’ll be back.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2024

Alvin L

Staff was excellent. Property could use an update. It was what we needed during our stay in Cary for the Dio college baseball world series.

Leisure Family

8/10

Excellent

08 Jun 2024

Brittanie

This property was nice to lay my head but I have some gripes. The staff was super friendly and overall I enjoyed my room, however I have two issues with my stay.

First issues was upon arrival I see that the pool is cemented in. I’m not sure if there was another pool but it was disappointing to say the least.

My second issue is on me because I didn’t say anything, but the shower head did not work. I tried to take a shower after using the on site gym and when I pulled the pin for the shower water would not come out. I was so tired from traveling for the day I didn’t bother to say anything.

Overall it was a nice property to come back to after relaxing. I enjoyed the “In a pinch” and the sofa bed was relaxing to sit on while watching TV. The bed was comfy and the kitchen was a nice addition.

Leisure Self

8/10

Excellent

08 Jun 2024

James

Good but overcharged 46.00 please refund

Friends_and_family Family

4/10

Poor

11 May 2024

Ikuyo

Check in took a while. Not sure but was told that there was a problem with the reservation.

Business_and_leisure Self

8/10

Excellent

12 Apr 2024

Cathleen

We had a nice stay - check-in facility was a little under-whelming which concerned me until we went to our room and it was fine.

Leisure Family

10/10

Exceptional

10 Mar 2024

courtney

Great

4/10

Poor

16 Feb 2024

Mike

Approach to hotel is dreary. The entrance and so-called reception lobby area is like a cheap pensione. Elevator is noisy and rickety. Cleaning supplies in hallway. Suite designation is a joke. Place not worth the price and needs a complete update.

Business Partner

6/10

Pleasant

01 Jan 2024

Richard

This was only an average stay…. I was slightly disappointed because I paid for a single Queen sz room , but it felt as though the bed was a Full sz bed.
But overall it was not bad it just wasn’t great like our first time we stayed there while visiting family.
The rooms were very clean and the staff was very friendly and courteous. They even worked though and use with our reservation and and it cleared up by check in.

Friends_and_family Family

10/10

Exceptional

26 Nov 2023

Richard

Nice and in great location

10/10

Exceptional

08 Nov 2023

Stephanie

Staff very accommodating. Thank you!

Leisure Partner

2/10

Poor

29 Oct 2023

Linda

It not a place we would ever booked again, rust on the doors, in needs of update immediately, maybe a one star ?

Friends_and_family Family

6/10

Pleasant

01 Oct 2023

Jada

Nice room but had issues with the air conditioner

Leisure Partner

4/10

Poor

11 Sep 2023

Verified traveler

The hotel is supposedly a “non smoking” hotel. Employees were sitting in a bench just outside the entry smoking when I arrived. My room was old, smelled like stale smoke and had cigarette burns on the bathroom floor. On checkout the employee did not engage at all, did not ask about my stay , etc. while this hotel is 4 mins from my family’s house, I will never stay there again. It was more expensive than newer, nicer hotels per night.

Friends_and_family Family

6/10

Pleasant

21 Aug 2023

Zola

What you pay for us exactly what you get

Business Family_with_children

10/10

Exceptional

15 Aug 2023

Mark

The pricing was great . Better than some other the other hotels i look at in the area. Very good location.

Leisure Family

10/10

Exceptional

16 Jul 2023

Ryan

Great place to stay

This was our first time staying in a TownPlace Suites and we were pleasantly surprised. The room was comfortable, with lots of space, and the front desk staff were super nice.

This hotel seems to cater to tech workers and folk who come in for meetings, etc. They had a pretty decent office desk and chair (for a hotel). You could set up a whole workstation if you needed to.

Friends_and_family Family

10/10

Exceptional

08 Jul 2023

Verified traveler

Updated kitchen.

I have been this hotel last May. It was okay with outdated oven and the pool is closed. I looked for another hotel without the kitchen for few weeks but i can't stand the microwave. So i have to move back to this hotel because it only has a kitchen with oven/stove top on end of June. Then i am surprised that they replaced the old oven to new oven and the pool is finally open. It was wonderful improvements.

Friends_and_family Family

8/10

Excellent

26 Jun 2023

Shevis

The property was very clean and our suite was very spacious. The front desk associates were very welcoming and polite. Checkin and checkout was a breeze and they even had a goodie bag when I arrived. I did not get a chance to mae it to breakfast, but there were several complimentary drink options. However, the pool was out of order at the time of the visit. Sort of greenish color with several leaves, but overall good stay.

2/10

Poor

24 Jun 2023

EVE ELIZABETH

Very disappointed with everything!

I booked a two bedroom suite for me, and my sister. We had our dogs with us. That’s why we booked a two bedroom suite. My dog had an ear infection, and couldn’t stand up straight. So, I wanted her to stay in a room all by herself. So she could rest. I’m glad we got there early. The AC was out completely. The room was 81 degrees. The maintenance guy said that he told them not to book that room because it was broken. They turned around, and tried to put us in a single double bed regular room. No price adjustment. No apology. Just, here’s what we have, and it’s a downgrade. The only person who gave a crap was the maintenance guy. After about two hours of back, and forth to rooms. We were all hot. My poor dog was miserable. Going up, and down the elevator was hard for her due to severe vertigo. I booked with Hotels.com. They refunded me the money for the room within two days. TownPlace swiped my card for incidentals for $113. That was on the 13th of June. Today is June 24th,and I am still waiting for them to release my money. We never stayed in either room. I went to the front desk to ask for my money back.The guy at the front desk ran and hid. Leaving the cleaning lady to answer my questions. I wasn’t mad. I just wanted to get to the next hotel, and cool off. We were all miserable.This place failed my expectations in every way! I don’t know how they got such good reviews. It was super dirty, oId and outdated. We went to Hampton Inn, and Suites.They never let me down.

Friends_and_family Family

8/10

Excellent

09 Jun 2023

Valerie

Everything went well with our stay at the property except the dog/cat hair all over the place.

Leisure Family_with_children

6/10

Pleasant

27 May 2023

Verified traveler

Few days, not weeks.

Very disappointed about the pool is not open that my kids look forward it. Some burnt breakfast and coffee made me sick.

Friends_and_family Family

4/10

Poor

06 Apr 2023

Deepthi

Very small suite for the price we paid. Sofa bed very uncomfortable

Business_and_leisure

8/10

Excellent

21 Nov 2022

Wende

Great value for money spent

Nice 2nd stay, breakfast was much more plentiful than we expected. Will highly recommend and will stay again. Thanks!

Friends_and_family Family

8/10

Excellent

14 Nov 2022

Jessica

Everyone was very friendly and helpful. The space worked out great for us, but there was an underlying musty smell that required us to open the windows for fresh air. The beds were comfortable and in general everything was clean. I think maybe in the walls or carpeting may need some attention and please do not try to cover with toxic air freshener sprays. That makes it worse.

Leisure Family

2/10

Poor

07 Nov 2022

Katherine

By far- this was one of the worst experiences in a hotel I have experienced and there is no way we would ever stay there again. I booked 2 rooms Check in at 6pm ( should have been at 3pm) took forever since most rooms were not yet cleaned. The Expedia pictures were NOTHING like the actual rooms. Light bulbs did not work. The hallways smelled like marijuana though the signs proudly posted \"smoke free\". The drinks in the 24/7 \"shop\" were warm. The biggest insult was when we arrived back from our event at 1 AM to find that there were no sheets on the bed- I walked across the parking lot AT ONE AM to the lobby to ask for sheets; the attendant handed me a pile of cloths- only to find out once I arrived back at the room- that she had handed me 13 pillowcases. This experience truly felt like a gut-punch- and I strongly discourage future guests from considering. I took documentation and plan to proceed further.

Leisure Family_with_children

8/10

Excellent

05 Nov 2022

Charles

A little worn and dreary but clean and functional. Would have liked to have bed made and towels changed each day, but this is apparently hard to get in NC at any price and regardless of promises. I would stay there again if I had business nearby.

Business Self

10/10

Exceptional

24 Oct 2022

Verified traveler

Great stay with pets

Traveled with German Shepard and she had a great time. Great place for pets. Everyone was very nice and helpful. Definitely will stay again.

Partner

10/10

Exceptional

22 Sep 2022

Cathy

Family atmosphere

Business_and_leisure Family

10/10

Exceptional

15 Sep 2022

Lesa

Best place we have ever stayed at over all! Love this place on every way… it’s clean, had all the amenities in the kitchenette and entire room.. perfect location next to a greenway trail by Lk Crabtree for a walk or run. Will stay here every time we come back to Cary!

Leisure Family

4/10

Poor

07 Sep 2022

Kaylyn

This place is gross. Multiple rooms smell like dog, bad, not just a hint of it. Multiple things are broken and bandaided together. Gym is the saddest little closet with an elliptical and a treadmill. Pool looks like a motel 6 roadside nightmare. If you want a Marriot experience, stay away. This place is 1.5 stars at best. I thought the other were being over dramatic but nope, they were telling the truth.

Business Self

10/10

Exceptional

19 Jul 2022

Mugdha

Close to work. Close to restaurants.

Business Self

10/10

Exceptional

27 Jun 2022

Erin

Everything was very great with my visit. No complaints. Very reasonable pricing!

Leisure Self

8/10

Excellent

26 Jun 2022

Greg

Good location. Very comfortable rooms.

Leisure Family

6/10

Pleasant

25 Jun 2022

Michelle

The employees were very friendly, The breakfast had a lot of options in the staff was very polite. The rooms are older. The pool was out of commission and it did not seem like they intended on fixing it. We have kids so that was the main draw to this hotel so it was definitely a disappointment

Leisure Family

6/10

Pleasant

01 Jun 2022

Sherry

The place was clean, quiet and had a nice free continental breakfast. However, it’s dated, the elevators are very old. The amenities list a pool, but it’s out of order. The entire property has an old smell. It’s perfect for passing through town if you need to rest from a long drive. But it’s definitely not a vacation hotel.

Leisure Family

4/10

Poor

31 May 2022

Randy

We arrived late, and according to the thermostat in our room, the temperature inside was 91 degrees. The room was extremely hot. We propped open the door, turned off the heat, and turned on the A/C. We were too tired to complain and hoped the room would eventually cool. The A/C got the room down to 78, but it remained there for the night, and made sleeping very difficult. They switched our room for our second night, and took about $38 off our bill.

We stayed during Memorial Day weekend, and we were disappointed to find that the pool was not open, and was obviously not going to be open any time soon as it was in deplorable condition.

Breakfast was good both days. The staff was nice enough, but the facilities don't seem up to the Marriott name.

Leisure Family

10/10

Exceptional

23 May 2022

TERRENCE

Clean room and friendly staff. Breakfast isn't great but they do have alot of options

Business Self

10/10

Exceptional

26 Apr 2022

Roger

The room was large with a small kitchen. The grounds were vast and beautiful . Good breakfast.