Awni
Great facility and wonderful staff!
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9.2/10Excellent269 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.2/10 9.2
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hilton Amman
With a stay at Hilton Amman, you'll be centrally located in Amman, within a 5-minute drive of Rainbow Street and Haya Cultural Center. This family-friendly hotel is 0.5 mi (0.9 km) from Shmaisani Hospital and 0.9 mi (1.5 km) from The Prime Ministry.
Make yourself at home in one of the 177 individually decorated guestrooms, featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have deep soaking bathtubs and designer toiletries.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Amman? This hotel has 3767 square feet (350 square meters) of space consisting of a conference center and meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: JOD 100 per night
- Breakage deposit: JOD 100 per night
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately JOD 10 per person
- Airport shuttle fee: JOD 40 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: JOD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
Arabic
English
French
Nearby attractions
Haya Cultural Center
0.2 km / 0.1 mi
Abdali Boulevard
0.8 km / 0.5 mi
Shmaisani Hospital
0.9 km / 0.5 mi
Abdali Mall
1.2 km / 0.8 mi
King Abdullah Design and Development Bureau
1.6 km / 1 mi
The Specialty Hospital
1.6 km / 1 mi
Grand Cinema
1.7 km / 1.1 mi
King Abdullah I Mosque
1.7 km / 1.1 mi
Hussain Luna Park
1.8 km / 1.1 mi
Coptic Orthodox Church
1.8 km / 1.1 mi
The Parliament
2 km / 1.2 mi
The Prime Ministry
2 km / 1.2 mi
Strikers Entertainment Center
2 km / 1.2 mi
Abdoun Bridge
2.1 km / 1.3 mi
Royal Culture Center
2.1 km / 1.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hilton Amman
75
reviews shown
HAYTHAM
Great stay.
Majed
Thank you
Majed
Thank you
MEFARREH
I had an excellent stay at this hotel. The service was professional, the staff were welcoming and attentive, and the overall atmosphere was comfortable and relaxing. The room was clean, well-maintained, and met my expectations. I truly appreciated the hospitality and attention to detail throughout my stay. I would gladly recommend this hotel and look forward to staying here again in the future.
Rami
Enjoyed my stay very much
Mohamed
Bad experience the staff was rude
Sami
I love the place like always
LAMIS
Great hotel with clean rooms, friendly staff, and excellent service. I had a wonderful stay and would definitely come back!
Ata
Hi
Louie
\"I recently stayed at the Hilton Amman, and if I could give it a 100/10, I would! From the moment we walked in, the level of hospitality was world-class. A special thank you to the receptionist who made our arrival so seamless; he didn't just hand us a key, but personally escorted us to our room, gave us a full tour of the property, and provided a thorough introduction to all the amenities. It made a huge difference in making us feel welcome.
The room itself was the definition of luxury, and we were lucky enough to receive an upgrade that truly leveled up the entire trip. As a food reviewer, I am always critical of hotel dining, but the Hilton exceeded every expectation. The food was consistently amazing, particularly the breakfast which was incredibly fresh and featured a vast selection of high-quality options. Every staff member we encountered was warm and helpful. This is easily the best place to stay in Amman—you have to come and visit!\"
The room itself was the definition of luxury, and we were lucky enough to receive an upgrade that truly leveled up the entire trip. As a food reviewer, I am always critical of hotel dining, but the Hilton exceeded every expectation. The food was consistently amazing, particularly the breakfast which was incredibly fresh and featured a vast selection of high-quality options. Every staff member we encountered was warm and helpful. This is easily the best place to stay in Amman—you have to come and visit!\"
Mohammed
The room is too bad
Hasanain
Very clean, beautiful and amazing staff
YOUNIS
Good location. Excellent staff. Clean. Breakfast good
Saleh
We had an excellent stay! The room was spotless, very comfortable, and well maintained. The staff were incredibly friendly, professional, and always ready to help with a smile. The amenities were great and everything was exactly as described. The location was convenient and made our trip even more enjoyable. Overall, a smooth and relaxing experience
we would definitely stay here again and highly recommend it to others
we would definitely stay here again and highly recommend it to others
Simratpal
Great location, clean rooms, easy check in and lots of restaurants around the hotel.
Althea
Couldn’t get a refund for the unused nights
Najeeb S
Stayed here last week, Worst Hilton experience ever , small e.g , could not find the hairdryer in the bathroom where it should be,front desk didn't know , they send someone, turns out, was hidden in the dark closet in a black bag, than I go to bathroom , it was a 3 pin plug n no socket in bathroom, again waited for someone to come who said have to use the one in the room. Seriously? Could not turn on kettle for coffee, again front desk couldn't tell me why, guy comes in as said master switch needs to be on, on one occasion needed a thermometer and requested front desk, said they will send , never happened or even called. I had a cold so friend of mine gave me home made chicken broth , requested guest relations if I can get it heated or have microwave access, she said he will call me n let me know, never heard back from her.
Honestly I would never stay at this Hilton ever again , if if it was for free. Also too busy to write a reviews, this my first in my 30 year travel history, this one I had to, so can warn others . Such a disappointment,
Honestly I would never stay at this Hilton ever again , if if it was for free. Also too busy to write a reviews, this my first in my 30 year travel history, this one I had to, so can warn others . Such a disappointment,
Zorayda
Hotel muy comodo con mucha seguridad un personal con mucha profesionalidad, recomendaria este hotel que sin duda volveria si regreso a jordania.
Joy
Quite possibly one of the best hotels I’ve ever stayed in. Check in was smooth and I was kindly offered a room upgrade free of charge. The room was impeccable. Spa services were wonderful and my massage was amazing. Room service was definitely the highlight for me, the food was fresh and tasty. I would absolutely stay again and I can’t thank the staff enough for their hospitality.
Althea
My room was hot, it was uncomfortable for me to sleep
Karmel
I had a wonderful stay at Hilton Amman for four nights and overall it was an excellent experience.
From the moment I arrived, the reception team was extremely welcoming, professional, and genuinely helpful. Check in was smooth, and every interaction with the front desk felt friendly and well handled. The overall atmosphere of the hotel is calm, elegant, and very comfortable, which made the stay even more enjoyable.
Security is clearly taken seriously and that added a lot of peace of mind throughout the stay. The hotel feels very safe, well organized, and professionally managed. The rooms were clean, comfortable, and well maintained, and the general facilities met a high standard.
One small note for improvement: the hair dryer in my room was not working very well. It wasn’t a major issue and didn’t affect my overall experience, but it’s worth mentioning.
Overall, this was a great stay and I would happily recommend Hilton Amman to anyone visiting the city. I would definitely choose to stay here again.
Best
Karmel
From the moment I arrived, the reception team was extremely welcoming, professional, and genuinely helpful. Check in was smooth, and every interaction with the front desk felt friendly and well handled. The overall atmosphere of the hotel is calm, elegant, and very comfortable, which made the stay even more enjoyable.
Security is clearly taken seriously and that added a lot of peace of mind throughout the stay. The hotel feels very safe, well organized, and professionally managed. The rooms were clean, comfortable, and well maintained, and the general facilities met a high standard.
One small note for improvement: the hair dryer in my room was not working very well. It wasn’t a major issue and didn’t affect my overall experience, but it’s worth mentioning.
Overall, this was a great stay and I would happily recommend Hilton Amman to anyone visiting the city. I would definitely choose to stay here again.
Best
Karmel
Mohammed
Good
Omar
Great,And very good customer service
Gary
Every member of the staff we interacted with was amazing.
Sami
Thx for hospitality
Shahida
Yes
Hossam
Avoid this hotel,, very bad stuff.
sadia
Good location
ROBSON
We loved how helpfull and attentive staff was, the lobby food is above average for the hotel. Rooms are ok but some floors are smoking floors and sometimes even in non smoking rooms certain people decide to smoke (it's insanely important part of the culture). Unfortunately, the room had one of the worst matresses we experienced in 5 star hotels across 80 countries. And heads up for the possible noise, from Siddharta lounge, it can happen as it's inside of the hotel. On the other hand their restaurant on the 12th floor is absolutely worth to visit.
Kevin
Great stay
This was a ritzy Hilton in Amman. The staff were impeccable in their service. I highly recommend this hotel.
irfan
overall good, management with an attitude in simple words. I was disappointed by the failed customer services. although it wasn't totally bad but the amount of time wasted wasn't called for.
James
Great location and safe area to stay & explore although everyone drives everywhere. Would have scored hotel and staff as excellent but facilities just needed a little tlc here and there, and a couple members of staff could have been slightly more helpful. However overall would recommend.
Charles
Service was excellent. The room was very nice with a comfortable bed and cold air-conditioning.
Hashem Vahabzadeh
The hotel is outdated. When you enter to the room, the AC panel is very old and you cannot even regulate the temperature. The Hiltopn must upgrade the termostate in each room.
The standing light is old and overall you feel the hallway in each floor needs to be updated.
Breakfast is fine.
The lobby staff are not too friendly, they do not smile, they are not pleasant like other hotels.
Most of staff cannot understand simple English, Even a word!!
The standing light is old and overall you feel the hallway in each floor needs to be updated.
Breakfast is fine.
The lobby staff are not too friendly, they do not smile, they are not pleasant like other hotels.
Most of staff cannot understand simple English, Even a word!!
HALA
Wonderful hotel. Very clean room and super comfortable bed.
WISAM
Nice staff ,clean rooms and easy check in
Ali
Great hotel, spacious room. Neighborhood so so
Mike
Great hotel
Halit
Great and helpfull staff
Clean with good location
Clean with good location
Amin
Great all around, shout to out to Ramy at the restaurant, Mohanad reception, Waseem valet and everyone we came in contact with including security. All staff were very pleasant, respectful, kind and professional.
Thank staff Hilton Shmaisany for making our trip pleasant in a clean and well kept place.
Being a district supervisor myself,
This is. true reflection of the mgmt team. Proud to call Jorda. My home and share my experience with all I meet.
Thank staff Hilton Shmaisany for making our trip pleasant in a clean and well kept place.
Being a district supervisor myself,
This is. true reflection of the mgmt team. Proud to call Jorda. My home and share my experience with all I meet.
Karen
Amazing Stay- worth the price.
I had an amazing stay at this hotel and everyone was helpful and friendly.
maher
Great service
maher
Service was great.
Kamal
Wonderful
Everyone at the Amman Hilton was exceptionally courteous and helpful. One minor issue, the attendant insisted on taking the electrical appliances my sister had and returned it broken. Did not return it to the room and we had to request it back and when we picked it up, she found out later that it was broken. One employee asked about the appliance when he saw it in the garbage and said he'll check with his manager. Did not hear back from him or his manager. I do not want any financial compensation, but if you insist on evaluating personal items even though you are told that we have electrical converters and it ends up broken in your possession you should acknowledge the fact. That was the only negative incident and it did not have to happen. Aside from that, our stay was enjoyable and we will choose Amman Hilton for our next visit.
Karen
An Amazing Experience!
This was one of the best Hilton property i have visited thus far. The staff was very friendly, accommodating, respectful and made me feel taken care of. I would go back to this hotel when i visit Amman again.
Humera
I stayed at this hotel for four nights and was consistently disappointed. The room was outdated and lacked basic amenities expected from a 5-star hotel. The telephone in my room wasn’t working — I reported it to the front desk, but no one came to fix it. I had to fiddle with the cord myself just to get it working.
The staff were not particularly friendly or accommodating. My family visited me at the hotel, and while we were taking pictures in the lobby, we were told only guests are allowed to take photos — a very strange and off-putting policy.
Another unpleasant incident occurred at check-in when the staff insisted on inspecting my hair straightener. They claimed I couldn’t use it because the wire was slightly bent, and only returned it after I signed a waiver, following a back-and-forth conversation over the phone.
Ordering food to the hotel was also inconsistent. I ordered from Talabat, and although it was prepaid, the front desk refused to send it up to my room. Yet on another day, a different staff member offered to bring my order upstairs. When I asked about the discrepancy, I was told that delivery to the room is allowed unless the order is unpaid — which contradicted my earlier experience.
Overall, this was far from the level of service and comfort I expected. I highly recommend spending a little more and staying at the Ritz-Carlton nearby — it’s worth it. I regretted my choice almost daily during my stay.
The staff were not particularly friendly or accommodating. My family visited me at the hotel, and while we were taking pictures in the lobby, we were told only guests are allowed to take photos — a very strange and off-putting policy.
Another unpleasant incident occurred at check-in when the staff insisted on inspecting my hair straightener. They claimed I couldn’t use it because the wire was slightly bent, and only returned it after I signed a waiver, following a back-and-forth conversation over the phone.
Ordering food to the hotel was also inconsistent. I ordered from Talabat, and although it was prepaid, the front desk refused to send it up to my room. Yet on another day, a different staff member offered to bring my order upstairs. When I asked about the discrepancy, I was told that delivery to the room is allowed unless the order is unpaid — which contradicted my earlier experience.
Overall, this was far from the level of service and comfort I expected. I highly recommend spending a little more and staying at the Ritz-Carlton nearby — it’s worth it. I regretted my choice almost daily during my stay.
Rita
Great service beautiful resort
Gwendoline
Outstanding hotel with great service. Loved the room decor. Staff were very helpful and friendly. Food was also outstanding probably the best I had in Jordan and wait-staff were very attentive. Can absolutely recommend.
Farris
Nice
Ranam
Great Place to stay
Suzanne
We didn’t like the thumping loud music in the hotel bar. Have a lovely evening out delicious dinner, went back to the hotel bar for a night cap before bed and had to ask for the loud, thumping, rave music to be turned down twice. Dissappointing.
Sabeha
I didn’t like the room. It was too small. I didn’t have a space to pray me and my husband.
Ranam
Clean
Juan
The hotel staff are very accommodating and have a great attitude
ABD
The hotel staff are exceptionally friendly, especially the team at the Lebanese restaurant, who also provide excellent service during breakfast.
Ibrahim
Nothing extremely bad.
Ibrahim
Extremely not a good quality due to lack of security, response to staff concerns and issue, expensive and not worth the money. Not responsive staff to customer concerns.
Kit
Great place with excellent service. Don't miss the Lebanese restaurant.
Eric
The best and great experience with this hotel.
Eric
The perfect gem in Amman. Friendly staff. Top restaurants onsite. Everyone speak English and always willing to help.
Shibli
The lighting system in the rooms are quite complicated and the air conditioning system is not working well and the area is so noisy that can’t sleep until midnight!
Althea
My door was broken. I had to slam it in order for it to shut. But other than that, my stay was amazing!
adil
Nice place
Sandesh
This is a beautiful property and the staff did everything to make our stay comfortable
Robert
Check-in was quick and easy with a free upgrade.
Naji
Property is in excellent condition. Service is very welcoming.
Mazen
Nice
Anas
Staffa
Syed
Excellent hotel, very clean, friendly staff & great food
Fahad
Very kind staff , excellent service, clean
Abdulla
Average
Overall experience was just okay. The reason why is that some of the rooms don’t have coffee machines. I had to request one. They brought one but it was not working. I called the reception and they sent someone to check it. The guy came took it and never come back. At the end I never used the machines.
Thomas
I enjoyed my stay at the Hilton. It’s well located and has good facilities. Breakfast is also decent
Gergo
No
Hoda
Will stay here again..
It was excellent, breakfast was awesome and staff were amazing.. location was nice too with many places to eat near by.
Location & surroundings
Hilton Amman
Elia Abu Madi St. Shmesani, Amman, Jordan
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