La Quinta Inn By Wyndham Auburn Worcester

4/10

Poor

05 Apr 2026

Kevin

Room was clean

Partner

4/10

Poor

03 Apr 2026

James

Checked in and lobby was under construction. Drywall dust was EVERYWHERE. This situation was NOT DISCLOSED when I booked. Continental breakfast cancelled due to construction which was also NOT DISCLOSED. I expect compensation for this terrible stay.

Family

4/10

Poor

01 Apr 2026

Jeremy

Ad says “free breakfast.” No breakfast offered. Friendly staff was a bright side.

6/10

Pleasant

31 Mar 2026

Richard

The property is under major remodeling. There was spackle dust all over. One day the dust cloud set off the fire alarms.

Self

2/10

Poor

29 Mar 2026

Mary

We were not happy to find that the property was under construction upon arriving. There was also no breakfast because of the construction. The elevator felt like it was going to get stuck every time we used it. The tv and internet would not work so we had to call a 1800 number to get it fixed. There were cops and ambulances coming and going for a couple hours. The room door didn’t close and latch all the way. There were people smoking weed in the front and back of the building. We left in the middle of the night to stay somewhere else. When we complained we were told to call the manager on Monday.

Family_with_children

6/10

Pleasant

29 Mar 2026

Philip

The facility was under construction and there was no breakfast availbale nor were accommodations made. The price of the hotel stay increaded 40% from my prior booking. I will not stay there again.

Self

10/10

Exceptional

25 Mar 2026

Betsy

Very clean however there is construction going on so be aware

Partner

6/10

Pleasant

24 Mar 2026

Melissa

No

Friends_and_family Family

8/10

Excellent

23 Mar 2026

yaw

Yes I had a pet with me but I didn’t want to go to a pet’s shop

6/10

Pleasant

22 Mar 2026

Kristin

The property is currently under renovation. This was not reported before our stay. Breakfast was not offered, snack area was not stocked. Elevator was a little dicey.

6/10

Pleasant

21 Mar 2026

Leonardi

Ok

2/10

Poor

16 Mar 2026

Ociana

The check in process started good until we learned that the property was under renovation and breakfast is a grab and go bag. That was disappointing but not that important to us. However it was the bathroom situation that repulsed us. The tub was yellow and the shower knob looked moldy. We mentioned the situation to the front desk and to see if they could clean it but was told cleaning crew was not available but if we want we can be provided with material to clean it ourselves. The manager was not available to talk. Her number was given to reach out to her on Monday. But it was pointless because we were only there for one night. That was room 132 on the first floor. If you are accommodating guests then you have to make sure that the room is clean. I’ve stayed at othe Laquinta before and this experience has ruined any future booking with Laquinta.

Family

4/10

Poor

14 Mar 2026

Elisa

We killed a cockroach and the shower had was so broken, that it had water coming out everywhere. There was literally a puddle of water on the floor land well as a soaking wet toilet. ALL from that shower. The girl working the front desk was great. Very personable and friendly.

Friends_and_family Family

4/10

Poor

14 Mar 2026

Marc

The hotel is being remodeled which is a good thing. The staff was pleasant. Our room had been refreshed and was clean. Our problem was the breakfast area was under construction so they just had a very skimpy carry away bag with little to choose from for breakfast. If you advertise free hot breakfast, you should let people know when they book that it is not available.

Partner

6/10

Pleasant

14 Mar 2026

Holly

Bed was comfortable. Room was oddly bare. No iron or ironing board, zero hangers. Tried to do some work at the desk, but lighting was dim. Hotel is under renovations, so breakfast was almost nonexistent. Hopefully things will improve when construction is done.

Self

4/10

Poor

08 Mar 2026

Angel

Wouldn’t stay there again

Family

10/10

Exceptional

06 Mar 2026

RICHARD

There was construction being done. Hallways were kind of messy. Nice breakfast facility. Staff was friendly & accomdating.

Business

8/10

Excellent

05 Mar 2026

John

Good

Self

2/10

Poor

04 Mar 2026

Leonel L

Very rude personnel.

2/10

Poor

01 Mar 2026

simon

I specifically requested a room where no pets are allowed due to my wife's allergic reaction on occasion times. I was told not to worry since pets are only allowed on 2nd and 3rd floors. The ver next day, there was a dog barking in one of the rooms along the hallway. I questioned the receptionist and she told me that pets are allowed on 1st floor only. This was totally the opposite of what i was told the previous night. I was not happy with the situation of confusion with the stuff. How could they not know whick rooms the pets are allowed?

Family

10/10

Exceptional

28 Feb 2026

Jana

The front desk staff and the breakfast staff were so friendly and kind and attentive!!

Friends_and_family Family

8/10

Excellent

28 Feb 2026

RONALD

The room was clean and staff was very friendly.

Thanks,

Ron

Partner

4/10

Poor

21 Feb 2026

Wanderly

Esta en reparación y lo del deposito no te lo dicen cuando estás reservando.

2/10

Poor

19 Feb 2026

Gloria

The hotel is undergoing significant renovations but they failed to disclose this when I made the reservation. The place is not suitable to stay, it is dirty, full of construction debris. On top of that they have the audacity to take a $250 hold and they said it is a bit higher \"because of construction\". It is great they are renovating and I am sure it will look great once it is done but either close while you do it, or make sure people can

10/10

Exceptional

16 Feb 2026

John

Everything!

Leisure Self

6/10

Pleasant

14 Feb 2026

Jasmin

Very professional and helpful staff. Front desk in check out helped with a refund dilemma I had from October 2025! Only reason I gave a 3 of of 5 is because they have no mini fridge and no microwave. It made my 3 night stay expensive eating wise. Very clean newly updated lots of storage.

Partner

8/10

Excellent

12 Feb 2026

Gerard

I enjoyed my one night stay. No complaints thank you

Leisure Partner

10/10

Exceptional

11 Feb 2026

Harris

Staff were very polite and courteous.
Room was fantastic, freshly renovated.

Leisure Partner

2/10

Poor

10 Feb 2026

Alysha

The hotel was under construction, which isn’t that big of a deal, however, that led us to not having a microwave or a fridge in our room, and the lock breaking on our door eight times. Four times a day. Making us late for the competition for which we needed the room in the first place. It was a complete inconvenience not to mention a safety issue. We also were told not to use the stairs and in case of a fire that is a huge hazard. Additionally, there was no phone in our room and our TV didn’t work. We also did not have hot water the first night. The manager of the hotel agrees that I deserve a refund for this day.

Business_and_leisure Family_with_children

2/10

Poor

09 Feb 2026

Dhimiter

The service was very poor, the room and hotel were not clean, and there was a strong, unpleasant smell in the room. Overall, it was a very bad experience and I would not recommend this hotel.

Business

8/10

Excellent

07 Feb 2026

Larry

Room was excellent. Remodeling going on , on first floor but knew about that going in.

Leisure Partner

4/10

Poor

04 Feb 2026

Heather

Seemed pieced together but it was quiet.

6/10

Pleasant

03 Feb 2026

glenn

Ok

Partner

2/10

Poor

02 Feb 2026

Jazmyn

The room was severely neglected. It was still dirty, even though the receptionist made sure it was clean before giving us our keys. The floors were dirty, the tub had hair in it still, the towels, sheets and pillowcases were all dirty and stained. We ended up leaving early and not even spending the night we were so uncomfortable. The top sheet on the bed had a blood stain on it. The room, as well as all the hallways, of the hotel smelled so strongly of cigarettes, despite it being a non-smoking hotel. It gave us headaches. There was a cigarette burn on the bathtub as well. Online said the hotel had a pool, which was not true and was falsely advertised. Upon arrival to the hotel, I felt that I had booked the wrong place and was severely misled by the amenities and sanitation of the place.

10/10

Exceptional

30 Jan 2026

Hayko

Perfect

Leisure Partner

4/10

Poor

28 Jan 2026

Shelly

No fridge or microwave. Room was clean. Lots of construction going on at hotel. Breaksfast was good, staff was friendly and super helpful!

Leisure Family

10/10

Exceptional

27 Jan 2026

Steve

Room was spotless but there was a slight odor from the previous guest.

Leisure Friends

10/10

Exceptional

26 Jan 2026

Jesus

Yes very satisfied

Self

2/10

Poor

18 Jan 2026

LaToya

There were roaches in my room! I immediately called the front desk and spoke to Ryan who suggested that I check out and go to another hotel for a full refund. I did that and was in the next hotel in less than 30 minutes. He said the manager Tonisha will call me at 7 am to issue my refund. She never did! I will be disputing the charge if she doesn’t call and full refund is not received.

6/10

Pleasant

18 Jan 2026

Jesus

Yes but breakfast options could b better

Self

8/10

Excellent

16 Jan 2026

John

Good

10/10

Exceptional

16 Jan 2026

Gustavo

Descent stay. Currently remodeling. Rooms are nice and affordable. Staff was very friendly and helpful.

6/10

Pleasant

16 Jan 2026

Tomás

Dirty bathroom, shops nearby yes

2/10

Poor

13 Jan 2026

BERIKA

Poor and low staff

10/10

Exceptional

06 Jan 2026

Sherrie

The beds are very comfortable and the staff is great! I love going there to give me a break from my husband LOL

Leisure Self

8/10

Excellent

06 Jan 2026

Sheila

Clean

Leisure Partner

8/10

Excellent

16 Dec 2025

Peter

Staff was courteous and accommodating

Leisure Family

6/10

Pleasant

15 Dec 2025

Milton

Hotel under construction.. 🚧. Poor condition!

Business

10/10

Exceptional

14 Dec 2025

Carrie

Excellent breakfast staff and pretty clean hotel. Smoking sections for smokers that are far enough away from the guest that it’s not bothersome. They have food and snacks right next to the front desk. The staff go above and beyond to make their guest happy . Anything you need you just ask, and they will accommodate usually. My new go to hotel.

Leisure Family

2/10

Poor

13 Dec 2025

Richard

Did not have breakfast. Room did not have refrigerator or microwave. I have stayed at hotels with lower rates that had refrigerator & microwave. Staff was rude seemingly because we were a racially mixed couple. Shall never return again.

10/10

Exceptional

12 Dec 2025

Ann

Rooms were clean. The staff was great very helpful
The ladies who do breakfast are the best.

Business_and_leisure Family

10/10

Exceptional

11 Dec 2025

Carrie

I loved this hotel. Great staff great food. He was pretty clean. They were renovating, but still went above and beyond to meet our needs. I was very impressed with the vibe and breakfast. Pleasant stay!!

Leisure Partner

10/10

Exceptional

11 Dec 2025

Carrie

This is my new go to place if I need a hotel to stay at. Stephanie and Tanisha the managers are incredible. The staff there is pleasant eager to help and they go above and beyond to serve an amazing breakfast. The highway is right next to the hotel, which goes to anything in the area And there’s tons of dining and shopping experience literally across the street from the hotel. Great staff clean rooms. They just redid the hotel and it came out really nice. There’s smoking areas for those who smoke in the back of the building away from other guests who may not smoke or children who don’t need to breathe it.

Leisure Family

10/10

Exceptional

09 Dec 2025

terrance

Yes

Leisure Self

8/10

Excellent

07 Dec 2025

Patrick

The staff were all very nice. The rooms were very recently renovated and nice. The hallways were a work in progress, but that didn’t affect our stay. Breakfast was also nice.

Leisure Family_with_children

6/10

Pleasant

04 Dec 2025

Bradford

The room is in good condition but it's lacking frig. and microwave. I like it anyway

Partner

6/10

Pleasant

03 Dec 2025

Dudley

staff was courteous. Hotel is undergoing renovation. My room did not have a microwave or fridge.

Self

10/10

Exceptional

29 Nov 2025

Frances

Very good. I rated breakfast but left before having it there. Already had plans and had to go. I will recommend hotel to all my friends and family.

Partner

8/10

Excellent

28 Nov 2025

Sallee

Good value for the location

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

madeline

I really enjoyed it alot

Business_and_leisure Family_with_children

10/10

Exceptional

22 Nov 2025

Sandra

Staff is so nice

8/10

Excellent

21 Nov 2025

Susan

The staff was great

Leisure Partner

6/10

Pleasant

15 Nov 2025

JAYALATH

This hotel badly need upgrades and refurbishing. Sheets were old and discoloured. Paint from the wall is peeling off. However, the staff is excellent and did their best to make our stay comfortable. They were hard working, friendly and helpful. You get what you paid for and the price reflect the building conditions. If you want a comfortable stay , pick another hotel with a higher price point

Leisure Family

8/10

Excellent

15 Nov 2025

Cynthia

The Gentleman at the desk was great. I understand that the building is under construction, but my room smelled horrible! Tv remote sucked. The clock in room Does not work at all. Why have it in the roon?? I believe the room was recently remodeled. Took shower.... the steam set smoke detector off!!!! Will see what is for breakfast 🤔

Self

2/10

Poor

09 Nov 2025

eneida

The room was dirty, the bathroom vent was falling off the ceiling, they also over charged me.
They charged me the hotel stay then $100 then after we left they charged me another $150
I was charged $254.00 dollars for a stay the was supposed to be $154.00
Then they charged me an additional $150 I’m not even sure why I’m getting all these charges.
I have photos of the room from the moment we walked in to the moment we walked out.
We left it clean.

Friends_and_family Family

2/10

Poor

08 Nov 2025

Fred

Dirty room

4/10

Poor

07 Nov 2025

Kelley

The property was welcoming of pets but the hotel was very noisy because of construction on the second floor which I think they should be closed completely until they're done, there also was cockaroach's in the rooms I know this because I was in three different rooms and they all had them. When I brought it to the attention of the staff they did nothing not even ask if I wanted to switch rooms however the cleaning crew was great they did there best with what they had to work with!!!!

Leisure Pet

10/10

Exceptional

06 Nov 2025

arthur

clean

Business

10/10

Exceptional

04 Nov 2025

Oswaldo

Yes

6/10

Pleasant

04 Nov 2025

Eric

If I had known the hotel was being renovated, I would have chosen another hotel for that price. There was no mention of it until we arrived. The fact that the fire alarms went off four times while we were there, each time while we were sleeping. Then after a busy day we were settling in to unhide and relax with a bit of television, and the power went out for a few second, but it took almost 30 minutes to get something on the TV, not good. Breakfast compared to other hotels left a lot to be desired. I am diabetic an my choice was hard boiled eggs that could have been used as stress balls. I don't eat bread, bagels, waffles, cereals, or anything there. Over all I'd say I had a not so good time. I won't be staying there again, and I won't be recommending it to anyone.

Friends_and_family Family

2/10

Poor

03 Nov 2025

Liz

This hotel is struggling. The third floor was a mess, dirty rugs, the room lacked basic furniture, and the key cards really didn't work. Will not be back.

Leisure Family

2/10

Poor

02 Nov 2025

Jennifer

Hotel was dirty, room was dirty, air from AC was stale, TV had to be unplugged to be turned off, mini fridge didnt work. Worst la Quinta experience ever and I have stayed in several from several different states. Had a hole in the wall in the bathroom. Yes they were doing construction but cleanliness should not be affected.

Partner

4/10

Poor

01 Nov 2025

Tracy

The was a renovation at the hotel the place was dirty the carpet and the breakfast was horrible the room was not clean

Leisure Family

2/10

Poor

27 Oct 2025

Kristen

STAY AWAY!!

The only decent thing about this place was the two very nice front desk ladies. The place is being “renovated” and no where in the listing is this stated. The pictures do not match what you will see when you arrive. The elevator doesn’t work. The smoke alarm and sprinkler in the stairways are covered by tape; which is a fire code violation and safety hazard. There was blood on the lamp shades in our room. Unhoused individuals are living in the hotel, a quick Google can confirm this. Not a redeeming quality to this place. Management does not accept accountability for the false advertising or have any care for the guests that are there. The doors do not close properly; lock in our room was damaged. I could continue on, but I am limited on characters as well as pictures that can be uploaded.

Friends_and_family Family

4/10

Poor

27 Oct 2025

Jimmy

N/A

2/10

Poor

26 Oct 2025

Nataki

Completely unsafe

Leisure Family

2/10

Poor

26 Oct 2025

Rebecca

Do not stay here. Really, I never complain

No. Just no. Do not stay here. I’m not picky but this place was too junky, and for $250?? When we arrived, the front desk person gave us these choices: be on the ground floor “where it is noisy with all the animals staying here - dogs, cats, lots of birds” or WALK up to the third floor, where it is quiet but we have to drag our suitcases up the staircase because the elevator is broken (and, judging by reviews, has been for a while / but the hotel didn’t tell us in advance…). We struggled up to the 3rd floor and found the hall floors covered in paint. It was so disgusting. The room was “okay” but very stripped down, nothing on the walls, window was wide open (in late October?), and the desk had paint stains on it, I almost checked out and left immediately - for the first time in my life at a hotel- but we were exhausted with few options available nearby. Awful place.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Nickole

Very nice people

Leisure Family

6/10

Pleasant

24 Oct 2025

Paul

It was fine.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Andrea

It was all fine, just simply fine.

Business_and_leisure Partner

4/10

Poor

21 Oct 2025

Randyl

Elevator was broken, found a cockroach in my room.

Business

2/10

Poor

18 Oct 2025

Vincent

The property was advertised falsely place was dirty no elevator no hospitality. Will never stay there again. Would like to have a refund already put a complaint thing about it.

4/10

Poor

15 Oct 2025

amie

Filthy! Stunk like fish all through the hall

Leisure Family

10/10

Exceptional

14 Oct 2025

Roselyn

Staff was very nice. Outback Steak House is right next door as well as a Starbucks about a 3 minute walk. Small shopping mall right next door which you can walk. There was also a bigger mall which you could walk to or a 2 minutes drive. Also plenty of gas stations in both direction of the hotel. The hotel was being renovated and the elevator was not working but other than that, the stay was good.

4/10

Poor

12 Oct 2025

Julie

Unfortunately, I booked this hotel without realising renovations were taking place. We booked in and our room was on the 3rd floor only to find out that the lift was out of service - this was not pointed out at the time of booking in. The stairs were very dirty and the carpet in the corridors was covered in paint. The room was clean and the beds were comfortable. The room had been renovated but the furniture not been replaced - it was looking rather battered and the fridge had multiple dents in it.
We had no choice but to stay as the booking was non-refundable so it would have been good to have had prior knowledge of the problems especially as the room was expensive.

Leisure Partner

4/10

Poor

12 Oct 2025

Rosemary

The hotel was under construction which we were not told ahead of time. The hallways were dirty with construction dust/dirt. The elevator was out of order and we were on the third floor. Our room was very clean but the furniture was mismatched and the old furniture was chipped and stained. We have photos we would be happy to send.

Leisure Partner

2/10

Poor

12 Oct 2025

Jennifer

We only stayed one night but in the morning upon getting up there were at least 3 cockroaches scurrying around the room. And the hotel was messy due to construction.

Leisure Friends

8/10

Excellent

10 Oct 2025

Miriam

The fact that the elevator was’nt working. Had to go up there flight of stairs and I am 76 years old. The room was clean breakfast good.

Leisure

6/10

Pleasant

09 Oct 2025

Gina

Not the best

Really run down place. I guess it’s in mid renovation but still what’s there is very dirty. Nice guy at the front desk. No breakfast.

Business

4/10

Poor

09 Oct 2025

Janet

It was a dirty hotel. Room was not clean! We found the breakfast ok but the kitchen worker was great. Helpful and sweet. The only bright light of the hotel.

Leisure Family

10/10

Exceptional

08 Oct 2025

Chris

Awesome stay

Leisure Family

6/10

Pleasant

07 Oct 2025

Martha

Under remodel

Leisure Family

2/10

Poor

06 Oct 2025

Tasha

The hotel is a wreck! The elevator is out of service. They have people hanging around outside. The doors are hard to close. Just stay somewhere else

Business_and_leisure Family_with_children

2/10

Poor

05 Oct 2025

Tom

The place was under construction and the hallways, stairs and lobby were a mess. Elevator was broken. Wonder why I am paying full price for this with Hotels.com???

Friends_and_family Friends

2/10

Poor

05 Oct 2025

Atiya

The property was in the middle of renovations. That was not the main problem. The property felt as though it was in a cagey area. Even with a known restaurant within the same parking lot. It still felt unsafe. Random people walking about the property. I never stayed, drove off and never looked back

backback.acltheatre o

2/10

Poor

04 Oct 2025

Laquane

Roaches

Self

6/10

Pleasant

03 Oct 2025

Xio

Outside of the room, carpet was dirty. The room smelled bad. Although, the bedding looked cleaned. Bathrooms were clean too. Biggest complaint was the smell. Baby on the next room cried all night.

Leisure Family

2/10

Poor

03 Oct 2025

Robert

The place is in the middle of reconstruction, but we had booked in advance and arrived too late to find another hotel. We had to take the stairway because the elevator was not working. The stairs and halls were covered with paint chips. Our bedroom walls were exuding noxious gases from fresh paint. An extensive remodel such as this should not be open to the public. You should shut it down and have a grand reopening.

10/10

Exceptional

02 Oct 2025

Joseph

All good

6/10

Pleasant

30 Sep 2025

Jim

Under construction

It's tough to judge. There was construction going on in the hotel. Would have been nice to have that on the website. I was only there for a quick sleep. Bed was comfortable and clean. Front desk clerk was helpful and friendly.