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Residence Inn Worcester
Worcester - MA · United States
503 Plantation StreetView location
8.4/10Excellent1,002 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.4/10 8.4
Location8.8/10 8.8
Neighborhood8.8/10 8.8
Value5.4/10 5.4
Amenities8.2/10 8.2
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn Worcester
Enjoy amenities like an indoor pool and a 24-hour fitness center at the Residence Inn by Marriott Worcester. Additional perks include complimentary Wi-Fi, a cozy lobby fireplace, and barbecue grills. Satisfy your hunger at the snack bar/deli. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:00 AM.
The hotel also offers complimentary wired internet access, a 24-hour business center, and express check-out. Self-parking is available for a fee. Make yourself at home in one of the 122 guestrooms, featuring kitchens equipped with full-sized refrigerators/freezers and stovetops.
Complimentary wired and wireless internet access is provided, along with flat-screen TVs with cable programming. Conveniences include desks, separate sitting areas, and daily housekeeping. Nearby attractions include Quinsigamond State Park (0. 7 mi), UMass Memorial Medical Center University Campus (1 mi), and the EcoTarium (1. 7 mi).
The nearest airport is Worcester Regional Airport (ORH), 7. 6 miles away.
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With a stay at Residence Inn by Marriott Worcester in Worcester, you'll be near the airport, within a 5-minute drive of DCU Center and Lake Quinsigamond. This hotel is 0.7 mi (1.2 km) from Quinsigamond State Park and 0.7 mi (1.2 km) from Regatta Point Park.
Make yourself at home in one of the 122 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Beach nearby
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- A car is not required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - C0008103483
- This property accepts credit cards; cash is not accepted
-
Minimal age
21
-
Optional fees
- Uncovered self parking fee: USD 7.00 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 25.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
French
Spanish
Nearby attractions
Quinsigamond State Park
1.1 km / 0.7 mi
Regatta Point Park
1.1 km / 0.7 mi
Lake Quinsigamond
1.2 km / 0.8 mi
UMass Memorial Center for Mindfulness
1.3 km / 0.8 mi
UMass Memorial Medical Center University Campus
1.5 km / 1 mi
Regatta Point Beach
1.6 km / 1 mi
Barnyard Zoo
1.7 km / 1.1 mi
Massachusetts Vietnam Veterans Memorial
1.8 km / 1.1 mi
Green Hill Park
1.8 km / 1.1 mi
Green Hill Golf Course
2.1 km / 1.3 mi
Worcester Recovery Center and Hospital
2.2 km / 1.4 mi
EcoTarium
2.7 km / 1.7 mi
UMass Memorial Medical Center
3.4 km / 2.1 mi
Busta Rhymes Island
4.3 km / 2.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2006
- Total number of rooms: 122
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
Show 34 more facilities & services
- Check-out hour
- Wired Internet
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
- Laundry service
- Babysitting service
- Bellboy serviceExtra charge
- Fireplace
- Hotel safe
- Currency exchange facilities
- Lift access
- ShopExtra charge
- Garden
- Concierge
- Newspapers
- Dining area
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Bar
- Poolside snack barExtra charge
- Meeting room
- Indoor freshwater pool
- TV lounge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Snacks
- Non-smoking establishment
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
SUITE TWO BEDROOMS Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE AccessibleSUITE • AccessibleSUI.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 33 m²SUI.KG-NM
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Wake-up service
- Hairdryer
- Kitchen
- Minibar
- Bathrobes
- Microwave
- Ironing set
Show all 9 amenities
- Safe
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Cable TV
- Wake-up service
- Hairdryer
- Kitchen
- Minibar
- Bathrobes
- Microwave
- Ironing set
- Safe
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
STUDIO KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 2 Bedrooms • 46 m²SUI.2D
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Sofa bed, Double bed 131-150 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom
- Shower
- Hairdryer
- TV
- Internet access
- Kitchen
- Fridge
Show all 18 amenities
- Microwave
- Tea and coffee making facilities
- Ironing set
- Housekeeping
- Centrally regulated air conditioning
- Dishwasher
- Cable TV
- Desk
- Toiletries
- Pay movies
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
SUITE TWO DOUBLE BEDS
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- Sofa bed, Double bed 131-150 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Room amenities
- Wi-fi
- Bathroom
- Shower
- Hairdryer
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Housekeeping
- Centrally regulated air conditioning
- Dishwasher
- Cable TV
- Desk
- Toiletries
- Pay movies
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 33 m²STU.KG
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Hairdryer
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
Show all 18 amenities
- Tea and coffee making facilities
- Ironing set
- Wi-fi
- Pay movies
- Toiletries
- Desk
- Cable TV
- Dishwasher
- Centrally regulated air conditioning
- Housekeeping
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
STUDIO KING SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Bathroom
- Shower
- Hairdryer
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Wi-fi
- Pay movies
- Toiletries
- Desk
- Cable TV
- Dishwasher
- Centrally regulated air conditioning
- Housekeeping
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Worcester
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn Worcester
100
reviews shown
William
Front desk staff Ron and Kristin are excellent. They made me feel like this was a home while away from home. Welcoming, friendly and extremely helpful.
Raymond
The internet in our room did not work for the entire 5 day stay, no fix. They comped me for the inconvenience, but still it was hard to get any work done. They clean the rooms only every other day. Cleaning staff arrived early one morning and I asked if they could return a bit later. They refused and said they would come the next day instead. Front desk staff were very nice though.
Rhonda
Once again, we didn't have a clean bathroom. Unfortunately, but unlike the last place on our travels, these people were very accommodating. They said they'd clean the bathroom, give us a new room. The customer service was out of the park.They took care of all our needs here.I was just a little sad.Teresa was the lady's name didn't clean the bathroom before we got there.There was use soap in the shower hair in the shower.I just don't understand maybe i'm missing something.And you guys leave soap for the next people.But I don't think that 's right.Cause the bathtubs are not clean.In the shower was dirty.
Jiashen
The AC was set at 67 in the summer which is a bit too cold. We found a stain on the sheet.
On the website there is picture of swimming pool but actually the pool has already been replaced by a pickleball court. We did not find the EV charging station in the parking lot but we did not ask the staff to verify either.
We made one reservation on expdia.com for two rooms. But on the hotel side they are two bookings just because there are two check-in person which were required by expedia. Therefore the two rooms were placed on two floors.
On the website there is picture of swimming pool but actually the pool has already been replaced by a pickleball court. We did not find the EV charging station in the parking lot but we did not ask the staff to verify either.
We made one reservation on expdia.com for two rooms. But on the hotel side they are two bookings just because there are two check-in person which were required by expedia. Therefore the two rooms were placed on two floors.
Barbara J
Went to use the pull out bed and it was gross and had cereal and candy all over it.
We complained and were immediately moved to another room.
We complained and were immediately moved to another room.
Shawn
Very clean and the staff was very helpful
Charnessa
Lovely facility. Inconsistent housekeeping.
megan
Clean, spacious, quiet.
Jason
We left late and did not stay over. We had 2 large thick spiders in our room. No one could sleep after that. We drove home at 11pm instead of staying.
Gus
We had a great stay
Jean
Clean Room
Staff helpful
Staff helpful
Jennifer
Clean hotel. Staff was friendly. Great gym and decent breakfast options.
Grace
The room, staff and amenities were great. Breakfast could have used some better options but it wasn’t that bad. One thing would be nice is to have a few bottles of water in the refrigerator.
Miguel
Best Gym in a hotel EVER!
Martha
Breakfast was good
Roberta
Ty
Parwez
Everything was perfect
Mina
Everything was great!
Luciana
Wonderful/beautiful hotel! Very courteous staff! Thank you!
Kathy
The room was very comfortable. Housekeeping was not great. Trash and recycling left in the room after cleaning.
Martin
No statement.
Naomi
Room was nice facility were good, but the climate control was difficult
Jan
The staff were awesome as they were all friendly, professional and helpful! The location is perfect as the highway and the city was minutes away! The room was immaculate and comfortable!
Aaron
Front desk staff were very friendly and helpful. We have stayed here a bunch of times and the hotel finally did renovations that were very much overdue. Hotel is clean and they have a great breakfast. My only complaint is that the hallways do have a musty smell.
Kathleen
The only issue we had was that the HVAC in the room blew HOT or COLD. It was hard to keep the temperature comfortable.
Luciana
Residency hotel by Mariott/Worcester is excellent. Clean, spacious, and very professional/courteous staff.
Diane
Room was very spacious, clean and comfortable for us it was being close to the hospital! They had a continental breakfast included, there is a food area to purchase a frozen meal or ice cream, snacks and drinks! You can order out and have food delivered via Uber driver! Staff very helpful and courteous!
kellie
The room was very clean and spacious. The staff were very kind and friendly, over all a great experience.
Richard
All good!
DAVID
yes
Darlene
Room was very clean. Staff was very welcoming, but noise carries.
Andrew
the staff was lovely. Welcoming and informative. Covered all the information quickly and efficiently. The gym was fantastic!!
Dalton
Hotel was great other than the continental breakfast. Absolutely trash, not tasty at all. Seemed like it was prepared by somebody with no food preparation experience.
Ethlyn
Staff was very courteous and helpful. Clean room and no disturbances from outside. Booked a studio but was upgraded to a one bedroom at no additional cost.
Malle
Room was spotless and staff were impressively friendly. I appreciated vegetarian options for breakfast.
ISMAIL
Excellent service
Anthony
Yes. The room was better than I expected. The staff were very helpful.
Julia
The bathroom door doesn't close and the TV had no sound. Breakfast was free cause it was terrible 😩
Kate
My go-to place whenever I travel to Worcester, convenient location, welcoming staff, delicious breakfast, clean rooms
Kate
Front desk is very friendly and welcoming, room is clean, safe and convenient location, breakfast is free and have healthy options
DENNIS
The room feels like home and clean which is the most important in a stay.
Amy
all around but like the comfort of your own home. Kitchen, living area and very clean and quiet.
Labrie
Very Good
Dan
Room was clean and tidy, had all the amenities i needed, and everything worked (appliances, lights, etc.) The room had plenty of space in and had a great flow to it.
Nancy
Everything was wonderful except the room was 58 degrees when we arrived and the heating system was in the bedroom and sounded like a freight train was driving through all night 😔
Daniel
The facility was quiet and very clean. The room setup with a kitchenette was fantastic.
Matthew
Nice staff, big, clean room.
Sue
Room was great-clean and new. Staff was very friendly especially Stephanie who we saw every morning at breakfast. Thanks for the hospitality!
Walter
The room was not cleaned until the last day before I left. Dirty damp towels not picked up in the bathroom were replaced. Toilet tissue was all gone, and I had to call the front desk to get more. Garbage cans were not emptied where there was banner and other fruit items thrown in it and there was very little handicap parking spaces in the front of the building. I am handicapped and I had to park to the back of the building go to the corner entrance and then walk almost more than halfway through the first floor to get to the elevator. It was a terrible inconvenience. Upon making request about the room, not being clean I was told by the front desk that a manager would talk to me and I never met him. Never heard from him nor got a call from him to me. This is very poor.
Ann
Room was new and spotless! Beautiful! Loved everything about this hotel!
Jane
The front desk is friendly. Coffee in the lobby and coffee maker in the room are convenient. We had an extended stay of 9 days. What I didn’t like was the room wasn’t cleaned every day, in fact, on the fifth day I had to call and all they did for me was new towels and remove trash. I had to wait for 6th day to have the sheets changed. The time for cleaners varied so on the few times they stopped in, it was not convenient for us. Some things did not function. The message light on the phone was constantly on so I finally unplugged the phone. One of the elevators did not work for part of the stay. On the last day, the showers wavered from hot to warm water. It was ok, just not great stay
TERESE
Great place
Susanne
Clean room , looks like rooms and floors got renovated recently
Laura
I was pleasantly surprised with this property; I was unaware of their recent renovation and I just want to say that they did an amazing job! The photos online are of the old accommodations so when I arrived at my room I was excited to enjoy the new digs. Modern fixtures and decor made the room feel so classy and comfortable. I wish I could have stayed longer!
Bernard
Upon arrival in my room , I noticed a smell from under the kitchen sink area , I discovered a large pile of garbage ( rotting food, and trash ) over flowing the trash can . A front desk clerk responded as it was almost 10:30 pm and had to remove the rotten food and trash. She took photos and told me she would let house keeping know about this. I was offered a free snack from down stairs pantry. My 3 night stay was great after that.
Christine
too short of a stay - very clean, friendly staff. Breakfast was better than most - loved the quiche!
Jennifer
I feel like the shower wasn’t cleaned… no soap, which the type of container maybe it was just a misstep, but there was a toothbrush left on one of the trays in the shower. Gross!!
Stacey
Apart from the burnt breakfast, everything was good
Catherine
Comfortable bed and clean, newly renovated rooms
Brad
Place was great, got charged twice for my room???
Michael R.
Breakfast menu was fresh and abundant. Room was clean and well appointed. Quiet area.
Edward
Staff were very helpful and courteous. I would stay there again if in the area.
ISMAIL
Enjoy my stay
Frederick
My only complaint: here you are in walking distance (15 minutes) to the Med School but I had to walk there on streets, thru parking garages etc. Couldn't there be a nice walking path? Apart from the route, I had a most pleasant walk this morning.
Charlene Wandzilak
It was newly renovated and wonderful. All the staff were super friendly and helpful.
graciela
The staff truly made the experience stand out. From check-in to check-out, everyone I interacted with was professional, friendly, and genuinely welcoming. The team at breakfast went above and beyond — they were attentive, cheerful, and made the morning feel bright and enjoyable.
Anthony
Clean room
Michaela
Very accommodating to my handicapped mother and her service dog. Extremely friendly staff. Very Marriott trained in hospitality. Would stay here again in a minute!
Robert
Great staff. Quiet and clean accommodation.
Makayla
It was a wonderful stay
Kevin
This was a good hotels they work with us to help to help get our room they was 100 percent working with us and help us get our room when the place was doing renovations.
james
we did not know we were staying on the opening night and would never have know based on the quality of service and the super friendly staff!!
Karen
It was close to friends we were visiting and the local skiing.
Unfortunately, there was a constant odor of frying foods, fish, etc. in the hallways, daily, bad enough we saw employees trying to spray deodorizer to cover it up. It was enough my son felt nauseous it was right across from his room. There has to be limits on what people are cooking that infringe on others staying at the same hotel.
Unfortunately, there was a constant odor of frying foods, fish, etc. in the hallways, daily, bad enough we saw employees trying to spray deodorizer to cover it up. It was enough my son felt nauseous it was right across from his room. There has to be limits on what people are cooking that infringe on others staying at the same hotel.
Michael
It was fine for one night.
Verified traveler
Staff was very friendly and helpful
Setsuko
Breakfast was not good at all. Sugar only no protein. Coffee was not good either….
Matt
The woman at the front desk was extremely nice and friendly. Probably one of the sweetest people I’ve ever met in my life.
Michelle
Will go again
Great place. Clean, good food, good location
Michael
The bathroom reeked of cigarettes. The hallway smelled like curry. The pool was too cold to swim. The breakfast hot food was barely edible. The staff were lovely. There was a loud domestic dispute with doors slamming and cursing at 7 am on a Sunday.
Simin
Close proximity to medical school and ver good staff 24/7.
Laurie
Clean and comfortable. Quiet as well and they had a good breakfast.
Jane
12 years!
We come down to Worcester to see family and have always stayed at the Residence Inn. Now going on 12 years doing so, “We’ll be back!” 👍
John
Near hospital
Debra
The check in was so easy and the front desk lady was very sweet and personable.
Andres
Property is well maintained. Staffs were friendly and helpful.
Kathleen
Canceled my reservation as I was checking because they overbooked! No other place to stay with 2 dogs
Orlando
I ask for water which was complementary and the lady at the counter got nasty with my self...
Enmanuel
Quiet area
Joseph
Good vslue
Rebecca
Great breakfast, helpful staff, nice room.
Jorge
Good people, quiet, don’t need to wait too long for the elevator, safe location in Worcester next to UMass med
Maria C
Good but not great
Brian
I'd Stay Here aGAIN
Good rate for a very comfortable hotel close to the UMass Memorial Medical Center. Super convenient, great staff, comfortable.
Christopher
Pool was freezing!
Diane
Absolutely wonderful staff.
Anne
Stayed for 2 nights. The whole place had a smell about it...maybe a disinfectant in the carpets or something. It wasn't pleasant. But maybe necessary to cover up the scent of dogs or people cooking in their rooms. Kitchen had everything. Bed was comfortable. Drab colors...brown, beige, army green.... Smart TV with Netflix was a big plus! Buffet breakfast was okay. First day, scrambled eggs were cold and hard. Same for home fries. Sausages were hard as a rock. The 2nd day, eggs and home fries were hot and better. Front desk staff was very pleasant. Parking was easy and location was convenient to where we were visiting.
Michael
Staff was Friendly. My only Complaint is that my Key didn't open the back door. I to lea e my wife alone with the luggage while I walked to another entrance.
semir
Very nice staff and competent and very clean hotel
Viviana
The front desk Kayayla was really nice
Donald
Convenient location couple miles from Worcester city center
Location & surroundings
Residence Inn Worcester
503 Plantation Street, Worcester, United States
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Residence Inn Worcester
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