Name: Residence Inn Boston Marlborough
Address: 112 Donald Lynch Blvd, Marlborough, 01752, US

4/10

Poor

28 Jul 2026

Carl

The room was dirty and the bathroom smell was horrible. House cleaning did nothing. We left early.

8/10

Excellent

23 Jul 2026

Vida

I like their breakfast.the staff listen when you tell them something and work on it

8/10

Excellent

02 Jul 2026

Omar

Good experience

Family_with_children

10/10

Exceptional

29 Jun 2026

michael

Room was clean , has everything you need , breakfast is great !

Self

10/10

Exceptional

21 Jun 2026

Mary

Everything was great. Nice clean and quiet room, great staff, well stocked breakfast, internet always worked.

Friends_and_family Family

4/10

Poor

06 Jun 2026

katherine

Hotel was ver

8/10

Excellent

05 Jun 2026

Thomas

The room was just as advertised. My only disappointment was the sofa was very uncomfortable and discouraged any sitting. Everything else was fine.

Partner

8/10

Excellent

02 Jun 2026

Robert

Very good overall. Decent breakfast for free included

Family

4/10

Poor

25 May 2026

Satira Antonia

The room wasn’t very clean, was dusty, hair in the closet and the bathroom floor, the body wash dispenser was empty. We did reservation for 4 person we just had 3 towels and when I asked for extra one they didn’t have no more towels. The kitchen cabinets they didn’t clean it for weeks was so stinky inside. Over all we end leaving one night early.

Family_with_children

10/10

Exceptional

20 May 2026

Elena

The room was clean and well appointed

Family

10/10

Exceptional

18 May 2026

michael

Great

10/10

Exceptional

18 May 2026

Yamiris

Spacious room and quiet

Family

10/10

Exceptional

14 May 2026

Patricia

This is the second time I have used this hotel and I really enjoyed my stay. My family liked the hotel so much that they were a little sad to leave. The rooms are comfortable and the location is nice and peaceful. The property is nicely maintained and we all felt safe.

Family

10/10

Exceptional

12 May 2026

William

Toilet paper could be a lil softer

Self

10/10

Exceptional

26 Apr 2026

Judson

Great stay - front desk offered helpful dining suggestions during check-in. Everything clean and tidy. Breakfast selections were wonderful.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Patricia

This Residence Inn was great. Staff was friendly and the breakfast was decent. Our room was nice and comfortable. Even with renovations that were going on, there was never any inconveniences or loud noises. The laundry room was clean and very useful for our stay. Overall I had a really nice stay at this location.

Family

10/10

Exceptional

06 Apr 2026

Alfredo

Wonderful staff and rooms.

8/10

Excellent

01 Mar 2026

Julie

Was bummed the pool wasn't open. The breakfast was very nice! Staff was also extremely welcoming. A lot of renovations but that's a good thing.

Family_with_children

6/10

Pleasant

01 Mar 2026

Kayla

Does room smelled like old cigarettes then I asked for a new room, which smelled like horrible body odor (but was slightly better than the stench of cigarettes).

The staff were kind, helpful and flexible.

I was disappointed that the gym and pool were simultaneously closed for reconstruction - it would’ve been nice to be able to use at least one of those amenities for exercise.

The dining area was also being reconstructed, which limited the hot breakfast options slightly but not too badly - it just limited seating.

Family_with_children

6/10

Pleasant

24 Nov 2025

Erica

Room not in good condition, especially for the proce

8/10

Excellent

17 Nov 2025

JOSEPH

It was good.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Regina

Comfortable

Friends_and_family Friends

2/10

Poor

20 Oct 2025

Tomoe

Dated facility. The most of outlets aren’t functioning.

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Maritza

Nice

Leisure Family

10/10

Exceptional

06 Sep 2025

Dan

Excellent service and food!

Leisure Family

10/10

Exceptional

15 Aug 2025

Heather

The breakfast options were notable. The food was freshly made and the food was like being at home. The staff were continually filling trays and making coffee. They were really sweet.

2/10

Poor

10 Aug 2025

Linda

This room was filthy. Sofa cushions sagged. And stained. Pull out bed had a thread bare mattress pad and was stained. Mattress itself was stained with a variety of fluids. Bathroom tub was peeling.
Items in kitchen cabinets left behind by who knows? Blanket had rags from laundry stuck to them. Marriott name once meant quality. I looked at one other room the only other room available. Apparently it was an accessible room. The roll in shower was covered in mold. This is 100% unacceptable

Leisure Partner

10/10

Exceptional

09 Aug 2025

Steven

It was so very pleasant to find this spacious room after a long drive in the car!

6/10

Pleasant

24 Jun 2025

chad

Good but loud

Room was nice and breakfast was good. The room was very noisy air conditioner was loud for a small room.

Business

10/10

Exceptional

17 Jun 2025

Stephen

only consideration was the breakfast. I personally prefer my sausage look like sausage, and not hot dog. otherwise, a wonderful stay

Partner

8/10

Excellent

05 Jun 2025

Renee

Enjoyed the room we had. Clean, staff was excellent!!

Leisure Family

2/10

Poor

03 Jun 2025

Michael Curtis

Architects should be obligated to sleep for a month in the hotels they design. This Residence Inn places the Air Conditioning unit right next to the bed, and the noise makes it very difficult to sleep. Only the ground floor rooms have an external AC.

The caulking around the edges of the bathtub is very carelessly applied, with gaps and mold that the maids don’t clean.

Leisure Family

10/10

Exceptional

03 Jun 2025

David

Beautiful room, nice property, good breakfast---great stay!

8/10

Excellent

01 Jun 2025

Lawrence

Mini quiches for breakfast were delicious. Building was clean and well kept. Corridors seemed claustrophobic.

Leisure Partner

10/10

Exceptional

17 May 2025

David

We had a great stay. Wonderful staff, very nice breakfast, good workout room.

One thing: the pull-out bed could have been more comfortable.

Otherwise the room was very nice, and we appreciated the accessibility efforts. Much better than most other places!

Leisure Family

10/10

Exceptional

14 May 2025

Stevenson

Front Desk associate “ Ali “ was extra courteous and met all my needs
Thank you !

10/10

Exceptional

06 May 2025

Brian

Easy check in check out

10/10

Exceptional

29 Apr 2025

yi

Very nice place

8/10

Excellent

18 Apr 2025

Rachel

Great stay

Staff was frieny and the grounds were very clean. Directly across the street from the sporting complex

Friends_and_family Family

8/10

Excellent

13 Apr 2025

Mary

The furniture in the room needs some updating. The beds were comfortable.

Leisure Family_with_children

4/10

Poor

30 Mar 2025

Cayley

In need of renovations. The tub in the first room we were given had peeling paint. The second room was marginally better with an overly noisy fan in the bathroom. The hallways don't seem to get much airflow and had an odor to them. There were kids running around unattended. The icing on the cake was that their key card system was down so they couldn't give you room keys. You had to be personally escorted to your room by staff. Very inconvenient and although we only stayed for one night, the issue was not resolved by check out. We would not stay here again.

Business Partner

4/10

Poor

16 Mar 2025

Kerry

Good staff poor everything else

Room furniture and rug were stained and dirty. Paint was chipping, couch was ripped. Breakfast was disgusting.

Friends_and_family Family

2/10

Poor

14 Feb 2025

Kimberly

The hotel stay was terrible. The pull out couch that was advertised as suitable for sleeping was not. There are more comfortable beds in prison. When I complained I was sent to the fourth floor to retrieve a portable bed that, as the clerk said, “might be thicker”. Both mattresses were an inch thick. I would up sleeping on the floor. Marriott should be ashamed. Orbitz should be ashamed for taking my 177 dollars and advertising the room as having a pull out couch suitable for sleeping.

Leisure Family

10/10

Exceptional

09 Feb 2025

Janice

Lovely hotel stay and good pricing

Business_and_leisure Family

2/10

Poor

07 Feb 2025

Katelyn

This property is very run down and the staff at the front desk like to hide and play on their phones. I waited almost 10 minutes for a front desk staff member to check me because he was in the back room playing on his phone.

Our room was awful. The closest shelves were hanging off the wall and unusable, the dresser was missing drawers, the counter tops had stuck on food, there were random boxes of hardwood flooring throughout our room that the kids could have hurt themselves on, the tub was rusted and missing the drain, and our room never had towels. I had to go to front desk to request towels.

There was also no breakfast available even though the hotel is advertised as \"Breakfast included.\"

Business Family

10/10

Exceptional

01 Feb 2025

Elaine

Single overnite perfect for our needs.

Leisure Family

10/10

Exceptional

12 Jan 2025

Steven

No concerns

Nice place. No issues.

Business

6/10

Pleasant

05 Jan 2025

Jonathan

Ok but not the greatest

Employees were great, always smiling, and very accommodating. The room was clean but it looked like someone had a rage fit in that room at one time. The fridge had a lot of dents like it was hit multiple times, fixtures like the toilet paper holders and mirrors were loose like someone ripped them off the walls and tried to poorly reattach them. The tub was cracked around the faucet and overfill plate and was siliconed back together. Our biggest complaint, however, was that the walls and floors are paper thin. We could hear people upstairs as well as down the hall. It sounded like the circus with all the animals rented the room above us. It was very nice having 2 BR's, but Residence Inn in Marlborough would not be our first choice again. It will do in a pinch.

Friends_and_family Family

8/10

Excellent

26 Dec 2024

Angel

The pool was freezing

Business Family

6/10

Pleasant

10 Dec 2024

Sue

Our room was clean but the furniture was very worn (lots of scuff marks ) and the covering on the stools in the kitchen area was peeled off. One of the fronts of a drawer in the kitchen fell off when I touched it. The walls in the bathroom were peeling.
We had no hot water on our last morning. When we went to breakfast we told the associate at the front desk. The response was “ We have a boiler problem.”
I understand things happen but a message on the room phone would have been nice to know this before turning on the water.

Leisure Partner

6/10

Pleasant

02 Dec 2024

Deborah

Shower was dirty
Most of the light switches had dirty handprints

Grossed me out

The people that worked there however at the front desk were amazing

6/10

Pleasant

18 Nov 2024

Cecelia

TV in one room not working. Fake fire place not working.
Some broken drawers. Outside noises. Very dated.

Comfortable beds. Great full breakfast, fully stocked.

Leisure Pet

10/10

Exceptional

10 Nov 2024

MARIA

Very good

10/10

Exceptional

28 Oct 2024

Alexandra

Breakfast was pretty good as these things go. The eggs tasted like eggs (not plastic bag) and the orange juice wasn't diluted.

8/10

Excellent

06 Oct 2024

Amy

Always a nice easy stay but over priced

Leisure Family

4/10

Poor

21 Sep 2024

Victor

The property is quite dirty and in disrepair inside and out. Will not stay at the same location on next trip.

Business Self

2/10

Poor

29 Aug 2024

Mark

The room we stayed in the bath tub was stuffed up we had to exchange room very inconvenience

8/10

Excellent

23 Aug 2024

Mark

Location is great, breakfast was good. A couple of issues, Door stuck to our room, had to really push to open, TV internet went out one morning. could not watch any TV. check in was slow because desk clerk was on phone with customer.

Leisure Family

8/10

Excellent

20 Aug 2024

Paul

Staff was very helpful. My wife and I are both handicapped, and the front desk employee was very helpful in assisting us in getting to our room, and helping with our luggage.
One negative: the entry/exit door to the hallway closest to our room was broken and it would have been much easier for us to ambulate from our car to our room if that door was accessible.

Leisure Family

6/10

Pleasant

20 Aug 2024

Vikki

2 minutes from a shopping Mall & Olive Garden.

A really nice place, but getting rin down....could use quite a bit of maintenance, upkeep & up to date decor.

Leisure Family

4/10

Poor

20 Aug 2024

Jimmy

Very bad for the price and for a Marriott Hotel.

Everything was bad with these stay. Room 307, first the fan on the bathroom was broken and rattle a lot, the refrigerator make loud noises, the sink on the bathroom was clogged. The sofa bed was broken, huge gap in center. The breakfast was bad, the fruit salad taste plastic, there is not so much choice. The overall hotel condition was bad and old, lot of fan and AC was loud and rattle, all of the pathway was dark and smell funny.

Friends_and_family Family

2/10

Poor

19 Aug 2024

Suzanne

We walked into our room and the smell was awful. Like mold maybe. It was so run down. The bathroom door wouldn't close and when it did the towel holder fell off the wall. The couch was sunk in the middle so you had to sit lopsided. We changed room. The second was much clearer and didn't smell but the couch was still broken. Doors had pieces filled off. The refrigerator had dents in it. Only plus was the the bed was comfortable.

Leisure Pet

10/10

Exceptional

19 Aug 2024

Thomas

Overall, the stay was oustanding. The room was superb. My only complaint would be there was a landscaping crew performing work on a Sunday at 7 am. A bit early if your trying to enjoy a quiet weekend.

Leisure Family

4/10

Poor

18 Aug 2024

Sesibhushana Rao

Breakfast is not good. There are not many options and quality is poor.

Leisure Family

8/10

Excellent

16 Aug 2024

Beth

Clean but starting to show wear and tear. Time to get ahead of it.
No restaurants walkable.

Leisure Partner

6/10

Pleasant

15 Aug 2024

Edward

Showed up to a room with broken AC and freshly painted so it smelled like paint. Place needs some updating.

Business

10/10

Exceptional

14 Aug 2024

Justin

Perfect

Was across street from rink didn’t have to drive if I didn’t want to

Friends_and_family Family

8/10

Excellent

07 Aug 2024

Monica

Nice room

We enjoyed our stay at this hotel. The room was clean and spacious with kitchen facilities. Target was nearby for convenient grocery shopping. I had checked in online and asked for housekeeping every other day (we stayed 3 nights). We also put the card on the door indicating the room was ready for them to come in. Housekeeping didn’t come, so I had to go down and request more towels. The fitness room had poor air conditioning and was hot to exercise in. The shower to use before entering the pool had hair which needed to be cleaned out of the drain. Despite those things, we would stay here again because the room was excellent and very comfortable.

Partner

8/10

Excellent

04 Aug 2024

Abby

Contentail breakfast had more optoons then anticipated. Lots of easy access to pther shoping and restaurants

Leisure Family

10/10

Exceptional

31 Jul 2024

Chris

Safe and convenient

Leisure

6/10

Pleasant

24 Jul 2024

Angela

The furniture was old, torn and stained. The service was okay, but not great. Cleanliness left a lot to be desired. The bed was comfortable, but one of the pillows smelled like sweat. We were happy to have the two bedrooms and bathrooms, but other than that I will not stay here again.

Friends_and_family Family

8/10

Excellent

22 Jul 2024

Jolanda

——-2222

Leisure Family

8/10

Excellent

20 Jul 2024

Verified traveler

Not What we Expected

We used this hotel for a long-term stay in the area. To our surprise, it was poorly maintained (broken door handles, missing paint, poorly-kept landscaping, etc., etc.). We were so glad that we were in a room more than 5 doors away from the outside entry point, because the door would slam very loudly every time someone opened it and let it close without holding it. We've stayed in Residence Inns before, and usually (but not always) they are nice places for a longer stay. This one had a tiny room (vs. the two-level condo-like ones we've used before), a tiny kitchen area, small sitting area, etc. Kitchen supplies were minimal. While it was adequate for our basic needs, we were disappointed vs. previous experiences and expectations. A good thing was having a number of EV chargers on site. The location was relatively difficult to access if you need to come or go on the main Interstate, since you have to drive several miles past a largely-deserted shopping mall and industrial-type buildings to get there, or wind your way through a maze of residential streets to approach it from the other side (or leave).

Partner

10/10

Exceptional

02 Jul 2024

Ross

Friendly staff clean rooms and quiet area with plenty to do

Business

2/10

Poor

27 Jun 2024

Erik

The hotel is old and worn. Our room was not cleaned for four days even though we were told they clean every other day. The front desk promised to have our room cleaned and it still wasn’t done. There are many other newer hotel nearby.

Leisure Family

10/10

Exceptional

26 Jun 2024

Steve

Very nice roomy room

Leisure Family

2/10

Poor

23 Jun 2024

Jonathan

The hotel over booked and my reservation was canceled. They had to move us to another hotel even though I booked the reservation months ago! Not happy with the last minute cancellation.

10/10

Exceptional

14 Jun 2024

Steven J.

Indoor pool was great and nicely warm, the outside basketball area was very clean and well-kept, and it had ample parking and several entrance doors to make it easy for in and out. Plus the room was huge and comfortable.

Business Self

10/10

Exceptional

13 Jun 2024

Samuel

Definitely will come again..from the front desk service to the cleanliness of the rooms.

Business_and_leisure Partner

10/10

Exceptional

12 Jun 2024

Aaron

room was clean and large

8/10

Excellent

12 Jun 2024

Janet

Staff are nice and considerate, one of our team member was sick. We asked for late check out, and front desk staff accommodate us.

Business_and_leisure Family_with_children

6/10

Pleasant

07 Jun 2024

Philip

Had little contact with staff. Pull out bed in sofa was not especially comfortable but bed was fine. Room and grounds were clean and nice. Breakfast was good,

Leisure Family

10/10

Exceptional

05 Jun 2024

Janet

Friendly staff. Quick check in

Leisure Family

10/10

Exceptional

02 Jun 2024

Susan

It was good.

Leisure Family

8/10

Excellent

02 Jun 2024

Sue

Room is big and was very clean. One of the room keys did not work. Had to go to the front desk to have it reprogrammed. The door nearest our room would not open from the outside. It had an out of order sign on it all 4 nights we were there. On the last night neither of our cards worked on any of the exterior doors. Very inconvenient. Had to walk around to the front door and have cards reprogrammed again.

Leisure Partner

10/10

Exceptional

28 May 2024

Shannon

I was staying here with my 10 year old son and felt completely safe. The staff helped me out with dining suggestions and advice regarding the subway system. They were wonderful! The facility was clean and breakfast was fantastic.
Thank you!!

Leisure Family

10/10

Exceptional

27 May 2024

Patricia

super limpia y almuerzo muy bueno t variable

8/10

Excellent

24 May 2024

Louise

Location

Business Family

10/10

Exceptional

13 May 2024

Bryan

Just a wonderful place to stay!

Leisure Partner

10/10

Exceptional

29 Apr 2024

Robert

Liked having breakfast on sight. Liked the suite arrangement. Liked the cookies at the registration desk.

Didn't like dogs barking in one of the rooms in the early morning.

Leisure Family

10/10

Exceptional

19 Apr 2024

Lidia

Very clean from outside to inside. The rooms always A1 ! The staff is so friendly , feels like a family based hotel.

Leisure Family_with_children

10/10

Exceptional

17 Apr 2024

Ian

Wow! That was my first thought when I entered the room. Spacious, Kitchenette with amenities, living room area, bedroom and separate bathroom and shower. Clean. There was some highway noise but it was not an issue. Excellent TV menu, however the Wi-Fi was not strong enough to run the well thought of Netflix or YouTube from your own account. Buffet breakfast was OK.

Leisure Self

2/10

Poor

13 Apr 2024

Adam

Property turned us away despite having a valid booking. They had overbooked and their only suggestion was to go to a different Marriott property that was under construction, had smaller rooms, and none of the amenities of the first. The second hotel tried to charge us more when we arrived.

Leisure

10/10

Exceptional

12 Apr 2024

Sandi

Excellent quality and very clean and comfortable. Five stars!

Leisure

2/10

Poor

30 Mar 2024

Susan

Dirty, run down, broken and smells of smoke.
AC unit so loud and rattling I couldn’t run it while trying to sleep. Sink in bathroom cracked so bad it drips underneath. Tub so old a poor repairs that are falling apart and dirty…I wouldn’t even shower in there. Carpet filthy. Hall walls have what look like punch holes in the walls (poorly repaired). Pool broken and not accessible.
Not staying there again.

Leisure Self

10/10

Exceptional

27 Mar 2024

adam

Room was nice. loved the mini suite. Upon checkout I was having an issue with my phone, and Rose at the front desk to go out of her way to help me by giving me her charger and tried to help with the business center computer!! Service above and beyond!!!

Business

8/10

Excellent

25 Mar 2024

Emily

Greta location

10/10

Exceptional

20 Mar 2024

Amy

Not enough parking for the size of the property

Leisure Family

4/10

Poor

06 Mar 2024

gretchen

The biggest issue was the stove did not really work and the hockey kids. I understand the hotel is not responsible for the behavior of children the PARENTS are. But when you report that kids have been running up and down the halls late at night for HOURS, I would expect the hotel to speak to the parents.

Self

10/10

Exceptional

04 Mar 2024

Sue

Not enough parking

Leisure Family