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Extended Stay America Boston Marlborough

Boston - MA · United States

19 Northboro Rd EastView location

6.0/10Good1,000 Reviews
Cleanliness6.0/106.0
Service6.8/106.8
Comfort6.4/106.4
Condition6.0/106.0
Neighborhood7.8/107.8
Amenities5.6/105.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Extended Stay America Boston Marlborough

Enjoy complimentary Wi-Fi and convenient amenities like a vending machine and on-the-go breakfast served daily from 6:00 AM to 9:30 AM. This hotel offers 135 air-conditioned rooms with kitchens equipped with refrigerators and stovetops.

Each room features a flat-screen TV with cable, a desk, a microwave, and a phone with free local calls. Laundry facilities and a safe deposit box are available at the 24-hour front desk. Free self-parking is available onsite. Nearby attractions include Peter Rice Homestead (0.

6 mi), Apex Entertainment Center (0. 6 mi), and John Brown Bell (2. 2 mi).

Read more about this hotelShow less

With a stay at Extended Stay America Suites Boston Marlborough in Marlborough, you'll be within a 15-minute walk of Peter Rice Homestead and Apex Entertainment Center. This hotel is 17 mi (27.4 km) from DCU Center and 1 mi (1.6 km) from Royal Plaza Trade Center.

Make yourself at home in one of the 135 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No alcohol served onsite Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not served at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - C0003441700
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Housekeeping fee: USD 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Peter Rice Homestead 1 km / 0.6 mi
Apex Entertainment Center 1 km / 0.6 mi
Royal Plaza Trade Center 1.6 km / 1 mi
New England Sports Center 3.6 km / 2.2 mi
Spring Hill Cemetery 4 km / 2.5 mi
Solomon Pond Mall 5.1 km / 3.2 mi
Firefly's 5.2 km / 3.2 mi
Regal Solomon Pond 5.6 km / 3.5 mi
Ghiloni Park 5.7 km / 3.5 mi
Sudbury Reservoir 5.8 km / 3.6 mi
UMass Memorial at Southborough 8.2 km / 5.1 mi
Callahan State Park 8.5 km / 5.3 mi
Roller Kingdom 9.5 km / 5.9 mi
Ski Ward Ski Area 10.2 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 135
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Smoke detector
  • Hotel safe
Show 7 more facilities & services
  • Lift access
  • Bar
  • Restaurant
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKINGSTU.2Q-NM

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible Two Double bedsSTUDIO • Accessible Two Double bedsSTU.H6-2D

    Photos are not available for this room type.

    Extended Stay America Boston Marlborough

    STUDIO Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Extended Stay America Boston Marlborough

6.0
Good
1,000 Reviews
Cleanliness
6.0 /10
Service
6.8 /10
Comfort
6.4 /10
Condition
6.0 /10
Neighborhood
7.8 /10
Amenities
5.6 /10
100 reviews shown
2/10
Poor
18 Jul 2026
Anne
Filthy
Family_with_children
2/10
Poor
16 Jul 2026
Sean
Old not well maintained and dirty. Beds are hard as rocks and pillows are hard and flat. A bad overall experience
Family_with_children
2/10
Poor
16 Jul 2026
Michael
Total chaos at check in. Granted we arrived early. We were told to come back at 3:00. We did that. They were still scrambling to find us a room. Took over 30 minutes before they could give us a room. No apologies were given.
Friends_and_family Family
2/10
Poor
13 Jul 2026
Brandy
The property hasn't been updated in years, it looks nothing like the Westborough MA location. This location looks more like a place for drug users to stay. The room we were given looked NOTHING like the photos. To start the floor was wet, there were melted candies under the bed, there were toenails under the bed (clearly not seen a vacuum in some time). The worst part was there was a bed spread in the closet that had urine on it. The halls were dark, smelt horrible and you could hear what is going on in every other room. When I asked to check out, the front desk person was surprised by my complaints. She wasn't able to refund my money, she had to have the guy sitting behind the covered window process it. I advised them both that I had pictures to show as proof, he couldn't be bothered to get off his ass and speak with me, rather he yelled from his desk. This location needs to be closed permanently, it's horrible. I will never stay there again, let alone recommend it to anyone I know.
Pet
2/10
Poor
29 Jun 2026
Mario
The room smelled like someone smoked in it, the blinds were falling off, there was a hole in bathroom door that was plastered, 1 shampoo container, 3 light bulbs didn't work, tape on the walls. Braekfast was a joke, muffin and granola bar, no place top eat. People at desk always seemed to be busy. Hallways were dark and dirty

will never stay at an Extendd Stay again
Partner
4/10
Poor
29 Jun 2026
Keith
Check in was easy and quick . Room was not finished being cleaned . Floors were sticky bed wasn’t finished being made ( no pillow cases on pillows I had to ask for them) trashed wasn’t removed from prior occupants. Chairs in middle of kitchen . Bathroom had no liner in shower curtain so water goes on floor .
Coffee bar had expired bottle of solid liquid coffee- mate that wasn’t cutting it ) rugs through out the place looks like they needed to be cleaned or replaced
Self
8/10
Excellent
21 Jun 2026
Jean Francois
All good - I only needed a bed and a shower!
Self
2/10
Poor
13 Jun 2026
Lezette
It was terrible, got there gave the wrong room then switched. Got to the room and there was garbage from previous guest and bed looked like it was just folded over
Sheets weren’t tucked in. Went to front desk and only had one room available left which is full bed and not a queen I paid for. Got to room, there’s toilet paper stuck against the sink corner, it was dusty and disgusting. Staff said they would compensate me but lied and ignored and never responded as per Expedia. It was terrible experience.refrigerator and microwave were nasty and rusty. Front staff tried to help but hands are tied, manager was terrible and dodge me and hid in the office and told morning employee that she’s not coming in till 1 and told front staff to tell me that she spoke to someone from Expedia about the situation and compensation but lied because Expedia said they didn’t get anything.Manager in the office at the time I was checking out obviously because front desk was talking to someone in the office behind the wall. Unprofessional and worst customer service ever!!!! This place is the botttom of the bottom bottom!!!!
Family_with_children
2/10
Poor
08 Jun 2026
Ivone
This place needs to be shut down and fully remodeled!!!! Our room was not clean, the bed sheets were wrinkled as if they’d already been used, the floor was dirty, and the toilet didn’t flush properly (there was even a plunger left in the bathroom). The hallways smelled bad and the walls and floors were filthy. Someone in our group even found sexual handcuffs in their room. Avoid this hotel!!!!!
Friends_and_family Family
2/10
Poor
07 Jun 2026
Russell
The room stunk of cigarettes. The pillows and bed all hand a strong gross smell of it.
Friends
6/10
Pleasant
07 Jun 2026
Todd
I would probably not stay at this hotel again. Sort of unkept.
Self
8/10
Excellent
29 May 2026
Paul
I previously was more negative in my initial review of room, due to a slight odd odor, aesthetic appearance, and sticky floors (probably from recently being cleaned), but after spending a night I appreciated the more relevant aspects of what I would want in a room. Even if not the most pleasing colors and decoration the bed was comfortable, everything seemed to be in working order, AC got cool quickly, water pressure was good and temperature as expected, and despite price point I paid I felt the overall quality was much better than I might have expected in advance. Room was better than other internal and external areas of the hotel, which is probably how I'd prefer it anyway. Front desk was slow to respond, possibly because I arrived late and didn't ring for service, and while efficient was neither friendly nor rude but somewhat neutral and uncommunicative. Desk agent at checkout was super friendly, though I had less interaction time. Ample parking and easy access to major highways. Did not utilize any hotel amenities such as breakfast, coffee, food options, etc., so can't judge.
Self
10/10
Exceptional
28 May 2026
Jeffrey
Exactly what we needed for transition. Good for a family short term. Lots around and close for commutes
6/10
Pleasant
25 May 2026
Liliana
Breakfast choices were an oats pack, hot water, coffee, creamer and packet to make hot chocolate. Towels were available as an exchange, used wet ones for clean dry ones. No room service, as in changing bed sheet. We stayed on the 3rd floor, dogs barked, we all are animals lovers! Unfortunately were right next to the trash room. We tried to use the dryer, machine took our coins but it didn’t work. We asked for help from front desk, we were informed that it had nothing to do with the hotel and we had to contact the number on the machine for help. I guess next time I’ll be reading reviews before booking.
Family_with_children
2/10
Poor
24 May 2026
Florinda
When I stepped foot into this so called “Hotel” my nose was struck with a scent so horrendous I almost vomited in my mouth. The receptionists took at least 10-15 minutes to check us in to our room. Then came the elevator which also was horrific trash on the floor and dust surrounding the buttons. While walking out entering the mysterious dark hallway there were people screaming in their rooms; we arrived at our room and unlocked the door where a heavy dirty smell filled the air around us. The carpet in the room has stains everywhere and even the furniture was janky the drawer wouldn't stay closed and the cabinets creaky. After my few minute stay it is very seldom that I would make a mistake this big and chose such a unpleasant hotel.
4/10
Poor
24 May 2026
Heidi
Very kind and helpful front desk staff but run down property not very well maintained or cleaned. Also needs to put covered areas for smoking further from the doors and windows bc everyone was smoking right by the doors (despite signage) meaning the halls and sometimes room smelled of smoke.
Friends_and_family Family
2/10
Poor
20 May 2026
Bertha
I WAS GIVEN A ROOM WITH A MATRES WHERE IT WAS IMPOSIBLE TO SLEEP. IT HURT MY BODY IN ANY POSITION. WHEN I TOLD THE FRONT DESK GUY “SHARON”. YELLING AT ME . THE COUCH WAS DIRTY , THE TOILE WAS NOT WORKING! AND THERE WAS NOT CLOSET DOOR. TERRIBLE!!
6/10
Pleasant
19 May 2026
Steve
At around 2am, alarm went off and everyone needed to get out. Not fun experience.
Self
6/10
Pleasant
05 May 2026
Joseph
Breakfast was pretty much non existent. Staff was good. Room was ok. Bed was comfortable
Partner
2/10
Poor
24 Apr 2026
Bertha
THE FRONT DESK PERSON WAS TERRIBLY RUDE SHE GAVE ME A ROOM WITH HORRIBLE MATRES I WAS UNABLE TO SLEEP BECAUSE IT WAS TOO HARD. THE CLOSET DOORS WERE IMPOSIBLE TO MOVE. THERE WERE NO HANGERS . SHE WAS TRYING TO SCARE ME OR THREATEN ME WITHOUT A REASON. COMPLETELY DIFFERENT TO MY LAST EXPERIENCE WITH ANOTHER FRONT DEDK PERSON
Self
10/10
Exceptional
21 Apr 2026
Bertha
Excellent. Quiet I was able to sleep great . Nice room
4/10
Poor
19 Apr 2026
Alisha
Room was terrible, floor was wet when we arrived. When we came back the room was flooded from a neighboring room. Our stuff got wet, we had to pack and move to another room.
Partner
6/10
Pleasant
13 Apr 2026
Eileen
They didn't have breakfast except for coffee
Partner
4/10
Poor
13 Apr 2026
SHAWN
Asked for a non smoking room the room reeked of marijuana. This is an extended stay property, which includes stoves in the rooms. The hallway had a sent of Indian food. The exterior of the property parking lot spaces were tight and had lots of trash and dead leaves from fall,this stay was early spring time. Property not well kept.
Self
8/10
Excellent
06 Apr 2026
Benoit
Good
Friends_and_family Family
4/10
Poor
01 Apr 2026
Hector
Room was clean. No breakfast just coffee.
Family_with_children
10/10
Exceptional
27 Mar 2026
Kristine
Hallways were dirty and looked as if no one had vacuumed if weeks. Grab and go breakfast as a joke. Just a few small muffins wrapped in plastic. The downstairs hallway smelled of cigarette smoke.
Self
4/10
Poor
19 Mar 2026
Allyson
Someone banged loudly on my door at 5 am. I was scared and stayed in my bed but didn’t sleep after that. I am a woman traveling alone. Writing for others to know.
Self
8/10
Excellent
27 Feb 2026
michelle
Positives: Staff welcoming & funny. Accomodations were awesome.
Room decent clean & spottles, but old.
Bathtub was beat up. Bring your hair dryer soap and shampoo. Hot water was great!
Kitchen appliances super old / beat up. Nice laundry room.
Coffee till 9AM But bring your own breakfast.
But we were super pleased with all of the accommodations for the money spent. We would stay there again.
Partner
4/10
Poor
25 Feb 2026
John Joseph
No house keeping unless your there for over a week.
Halls and rooms smell like weed
Abondend cars on property. Trucks and trailers parked in fire lane. Staff doesn't care.
Partner
8/10
Excellent
17 Feb 2026
Emerita
The room is very clean but it noisy in the hallway the room is 132 the stuff is friendly the price is cheaper
Friends
10/10
Exceptional
08 Feb 2026
Jeff
The room was enough I needed. Friendly staff. Good stay
2/10
Poor
02 Feb 2026
Patrick
Staff was having a birthday party in a nearby room. I waited 30 minutes at the desk making my presence known through loud calls. Ignored me. Finally checked in by a morbidly obese man in a filthy shirt. Room was marginal at best. Odor, I will never be back. Get your staff straightened out. One of he worst front desk experiences I have ever had. Also, shoveling / plow job was terrible. No path from readr parking lot to back door. Poor plow job in parking lot overall.
Business
2/10
Poor
19 Jan 2026
Julia
Filthy bathroom smelly
4/10
Poor
17 Jan 2026
Alyssa
The walls are paper thin. I called to call the front desk for a Boris's complaint at 10 pm as you could hear children above us running around and yelling. There was toilet paper stuffed in the shower drain. The bathroom smelt like dirty diapers. The AC unit was not working and the room was extremely hot. There were bugs flying around the room.
Leisure Friends
4/10
Poor
01 Jan 2026
Carlos
Ok
10/10
Exceptional
21 Dec 2025
Clarence
Always great and cozy. Love the new TVs and Beds just all around enjoying. Staff is great. Always above and beyond.
Business_and_leisure Self
2/10
Poor
21 Dec 2025
Levi
Fire alarm went off for 10 minutes at 6:30pm and again at 4:30am. There was absolutely nothing being done by the staff to fix the situation.
Partner
2/10
Poor
19 Dec 2025
Leo
Staff on reception taking with actitud and cursing too much, when he gave me the card he literally trhow it to me.
Dirty room!
2/10
Poor
06 Dec 2025
Simonica
The worst hotel ever I stay in my life , only crazy people there , the hotel is very poor , smell so bad , crazy people screen all night long .
6/10
Pleasant
05 Dec 2025
Brett
Spartan room. Heater didn’t work, No hair dryer, dishes, silverware, or glasses. Clean but run-down. Bath spigot was loose in the wall.
Business
4/10
Poor
30 Nov 2025
Tina
Check in went well. I did find it odd to be asked if I wanted to have a room in a quiet part of the hotel. We go up to our room which is non smoking to find it smells like an ashtray and something weird and the window is wide open. The carpet was severely stained, the headboard torn, the chair’s “leather” cracked, the bathroom door had a hole, there was a sponge stuck to the wall, broken glass in the mirror closet door,straw wrappers in the electrical box, and the shower drain didn’t drain. I kept my shoes on.
Leisure Partner
10/10
Exceptional
13 Nov 2025
Edna
Room was spotless. Staff was nice.🙂👍liked my privacy.
Leisure Self
4/10
Poor
26 Oct 2025
Deena
Room smelled like smoke. Couch in room was broken, holes in the walls, one elevator not working. Bathtub stained, outside in front of hotel was dirty with cigarette butts all over the ground.
Leisure Partner
6/10
Pleasant
26 Oct 2025
Brian
Sparse in every respect. Coffee, hot water, tea and oatmeal bags.
Friends_and_family Family
2/10
Poor
24 Oct 2025
Stormy
The room was musty smelling. It was dirty. We turned on the heat to avoid sleeping under the blankets. I will pay the extra money and stay at the Best Western down the road next time. That place was much nicer and only a tad more expensive. The breakfast was a real breakfast. I will be avoiding this place.
Leisure Family_with_children
10/10
Exceptional
21 Oct 2025
Diane
Great extended day for me
4/10
Poor
21 Oct 2025
Ty
There was a big broken peice on the bathroom door that wouldnt allow it to close aswell as stains in the carpet
Leisure Partner
4/10
Poor
19 Oct 2025
aa
Beds were clean. Furnitures were busted, broken but functional except the bathroom light. I did not use the kitchen but it looked fair. For my one ight stay, I made it work but I would not book this place for more than that ..
Business Friends
2/10
Poor
14 Oct 2025
Alex
The room was smelly. Door cabinet missing. Shower head with no pressure. Location was great. I woudn't stay there again.
Leisure Family
6/10
Pleasant
14 Oct 2025
NANCY
If you’re looking for hot showers and clean bed with a thermostat that works yes fine. Room smelled like smoke and closet had no doors for a room you can cook in. The price was too high for this room. It should be $50 cheaper.
6/10
Pleasant
12 Oct 2025
David
Spent one night as it was the only reasonably priced hotel for that night and general location. No problems.
Friends_and_family Family
4/10
Poor
08 Oct 2025
Nelson Ricardo
No good service
2/10
Poor
07 Oct 2025
Mohamed
I wasn’t able to stay there.
Leisure Family
2/10
Poor
03 Oct 2025
Brenda
Police out front warned us not to stay there!
Many people under the influence wondering around.
Many sick people wondering around.
This place should be removed from the Expedia website immediately.
Not suitable.
Leisure Family
2/10
Poor
29 Sep 2025
David
Place dirty, dude in the front was a jerk just not worth it. No toilet paper. Fridge was packed with food from previous petson. No housekeeping. Just horrible
Partner
10/10
Exceptional
28 Sep 2025
Yajaira
Clean rooms
10/10
Exceptional
27 Sep 2025
ingrid
basic stay, clean and economical, good size room
Leisure Family
2/10
Poor
23 Sep 2025
Kenny
The room was not clean the floor was disgusting and there was roaches everywhere! I left around 230am. I couldn’t do it anymore, I just kept finding more roaches. I need a full refund please.
Partner
6/10
Pleasant
22 Sep 2025
Misty
It's outdated, which I am okay with, but not clean. The fitted sheet was too small, exposing the dirty loose sheet underneath. The bathroom sink had gunk in it. The TVs were being upgraded, but it only consisted of standard cable still, (just a larger tv that now captures the glare from the sconce). We were placed by an access door that shut loudly, and had to have our curtains slightly open on one side as to the block the parking lot light shining on our faces as we slept on the other side. The bathroom sink faucet was faulty, thankfully the kitchen sink wasn't so we brushed out there. Awful water pressure. Looks like they're upgrading and we got there too soon. But cleanliness could be fixed and the outdatedness wouldn't matter.
4/10
Poor
19 Sep 2025
Hedy
When I arrived there was no one at the front desk.
I had to wait for about 3-4 minutes.
In the morning there were no bowls or spoons to even prepare the instant cereal.
Self
4/10
Poor
15 Sep 2025
Ngwe
As soon as I opened my room door the strong smell of cigarette smoke hit my face before I entered the room. I went to the front desk to ask for a room change and was told that there was no more rooms available and I that I would have to return to the front desk the next morning to see if there is a room available for me the change. Next morning I went to the front desk and was given a key to a new room to check out before moving my belonging to the new room. The new room was better, had no smell of cigarette but still the room smelled alittle musty. And there as 1 dirty towel left in the bathroom and the couch was broken. I eneded up moving to the new room. My experience was unpleasant and I will not book that exact location again.
Leisure Partner
6/10
Pleasant
14 Sep 2025
Greg
The staff was friendly. The room was clean. The hotel was convenient and close to the interstate and restaurants. Part of this decision to stay here was “breakfast included.” After I paid, at check in, I was told there would not be breakfast because of a delivery issue…. Not my problem. Thank you.
Leisure Partner
2/10
Poor
10 Sep 2025
Veronica Monique Mary
if i could rate this hotel 0 stars i would. do NOT stay here unless you want to be disrespected or have bloody sheets. i have been trying to get into contact with someone at this location and no one is answering the phone or emails.. Very unprofessional and annoying as this has been going on since august 19th.. First off the front desk woman was rude as well as the manager on site. I had went to the hotel, checked the beds as I usually do when going to a hotel and our bed had blood on multiple spots.. I simply went to the front and just asked for the sheets to be changed. the guy up front was kind and understanding.. he went to go talk to his manager and she got upset.. She was yelling in her office which is behind the front desk and she knew i was standing there, She said \"you get what you pay for\" and just continued to ramble. I was not asking for much just a sheet change so then i got upset and didn't want the situation to get any bigger so I then told the guy up front if he could just issue me a refund and i will take my business elsewhere and he had no problem doing that. Showed me that he issued the refund and expedia would call them to approve the refund. It has now been almost a full month and no one knows how to answer calls or emails.
 
Business Partner
8/10
Excellent
08 Sep 2025
Gene
The biggest negative for me is that the floor of the elevator was filthy.
Leisure Partner
2/10
Poor
07 Sep 2025
Jessica
The room was musty, stinky and we felt unclean staying in that room. Would not go back and when I told the staff at checkout, they were just like \"okay\".
4/10
Poor
03 Sep 2025
Jacqueline

Wish I spent $20 more to stay somewhere else

The hotel was just over all not very clean, lots of dirt in corners just not cleaned properly. I didn’t feel comfortable walking barefoot on the carpet in our room it felt VERY grimey on our feet. The bed didn’t have any skirt just a bare mattress box spring , there was a hole in the wall that was repaired but never re painted so it was just a fresh (not fresh) spackle patch. There were no amenities such as cups or conditioner or lotion. The very bare bones for a nights sleep which is alll we did and left. Also the “free breakfast” was a coffee and tea station that also had oatmeal packets and the only creamer was also in packet form. The people working were nice enough but nothing above and beyond. OH and they couldn’t call the front desk because our phone line was actually cut.
Friends_and_family Family
2/10
Poor
01 Sep 2025
Omarelys
Failed to give me a room through Expedia after paying and stating on Expedia website that a room was available
2/10
Poor
31 Aug 2025
Brian

Staffed and run by idiots and morons

When I arrive, I had to wait for the gentleman working the desk to stop flirting with a woman before he finally served me. Then he finally gives me a key to my room. I go to my room, open it, and walk in on a person cooking their dinner. I go back to the front desk, and the gentleman is no longer there, but a woman who appears to be his superior has now taken over. She told me that he “had a long day,” and doesn’t know why he made that mistake. Then she gives me a key to a second room. I opened that door, and I find a gentleman sleeping on his bed in his room. So TWICE I was given room keys to OCCUPIED rooms. Then I had to wait in line again for multiple other people to be served. I had been at the establishment for half an hour and had no room. Finally, the woman very proudly states that she herself has checked the next room, and proceeds to walk me there and show me that there’s no one staying in it, as if this is some sort of amazing accomplishment on her behalf. If there was a grade lower than zero stars this place deserves it. They are a literal clown show and have no clue how to run a business whatsoever. The female employee murmured something about refunding my stay, but I’ve not received any indication that that has actually happened.This was one of the worst experiences I have ever had at a hotel, and I am a musician who travels around the country and stays in hundreds of hotels each year. They win the prize for 2025.
Business
10/10
Exceptional
20 Aug 2025
Kerry

Good service, safe near the highway

Great service from I want to say his name was Angel at the front desk. Property is a little old and allows dogs so of course it’s not high-end. I thought there would at least be some cups or plates in the room, but you have to ask for that especially. It’s one of the cheapest options and you get what you pay for.
Friends_and_family Family
6/10
Pleasant
09 Aug 2025
Corey
Was ok
2/10
Poor
08 Aug 2025
Leila

Horrible service and stay. Not worth it

Arrived at 10pm to check in and room was not ready. Apparently they gave our room to another guest who was not happy with theirs. So we had to wait for them to clean it before we could check in. An hour later, once in the room, the floor was sticky and unclean. Room dingy and creepy. Kept our shoes on the whole stay. Stayed 2 nights instead of 3. They approved to refund us our 3rd night. But since I booked through a 3rd party, they have been unreachable. It’s been 2 weeks.
Friends_and_family Family
2/10
Poor
07 Aug 2025
Debra
terrible
2/10
Poor
07 Aug 2025
Debra
Garbage bags in hallway for 2 days, 1 elevator didn't work, room, hallways, hotel in general had many cracks, worn out looking, paint peeling, total mess in some areas
Leisure Family
10/10
Exceptional
01 Aug 2025
Valerie
Parts may need some updating, but we were very comfortable. Could use some USB outlets. Breakfast was VERY limited.
Leisure Family
10/10
Exceptional
29 Jul 2025
Kathleen
Already indicated above
2/10
Poor
27 Jul 2025
Esziel
Angel at the front desk was super nice and helpful. Unfortunately the hotel was very dirty and needed a lot of upgrade.
2/10
Poor
25 Jul 2025
david
This property needs to be cleaned. The room smelled like smoke water on the floor when we walked in. Damnp and musty smelling.
Leisure Partner
4/10
Poor
21 Jul 2025
Nancy
After spending an hour there, I booked another hotel room nearby. This was going to be a convenient stop on my trip. I knew the area and got a good rate. Wrong decision on my part.
4/10
Poor
21 Jul 2025
Margarita
The property appears as a shelter more than a hotel. The smell in the room was bad. Very musty if I wasn’t so exhausted I would have checked out early. Would never stay here again.
Family
6/10
Pleasant
20 Jul 2025
Jennifer

Not Satisfied

The hotel was understaffed, had no ice machine, and no hair dryers in the rooms. I had to call the front desk on three different occasions and no one ever answered. My room smelled aweful and was very hot when I arrived. I have never been to a hotel that didn't have the ac running when you arrived.
There was only one person at the desk during checkin time and some people waited for 30 minutes. The manager didn't seem to know how to handle an annoyed customer and instead of jumping behind the desk to help her employee she headed up the elevator with no explanation. I will never stay here again.
Outside the side door there were cigarette butts all over the ground. Why not have a receptacle for them so people don't need to throw them on the ground.
For the price, I expected more.
Self
2/10
Poor
20 Jul 2025
jamie
Disgusting - 0 Stars if possible. Smelled awful, in the room and hallways - Like cigarette smoke, horrible mixture of food, etc.. The room was beyond dirty - the floor, our shoes stuck to it. As if someone dropped a bunch of soda on the floor and never cleaned up. The bathroom looked like it never saw a cleaning product. We literally checked in and checked out.
10/10
Exceptional
19 Jul 2025
Clarence
Nice accomodations.. would recommend.
4/10
Poor
18 Jul 2025
Ronald
The room was missing the microwave oven, the front desk clerk handed me one. I took it up to the room, but it did not work. The refrigerator was set too cold and froze my drinks. The backsplash is falling apart. The tile wall in the bathroom is not even (some tiles stick out more than others). The grab and go breakfast was not handled very efficiently, both coffee urns were empty.
Business Self
4/10
Poor
17 Jul 2025
Josyane
Really discusting room !
Friends
4/10
Poor
13 Jul 2025
Wayne
This property needs a lot of work and maintenance. I had a reservation but when I went to check in I was told there were no rooms available except for the room of last resort that needed a lot of renovations. They did discount the room 30%.
Leisure Pet
4/10
Poor
13 Jul 2025
Heather

Gross

The mattress is old and all you could feel was every spring in it, the shower curtain was moldy with dryer boogers on it, and there was dirty tissues behind the night stand.
4/10
Poor
13 Jul 2025
Nicole
Only thing that was good was it was close to where I had to go and the staff were nice. Other than that the rug was damp and filthy, the bathroom door barely closed and there was an odor in the room
Business Family
2/10
Poor
12 Jul 2025
Harold
we came late and they did not have a room for us. we slept in the car!
Leisure Family
4/10
Poor
10 Jul 2025
Renee
The room was not that clean.
Leisure Family
4/10
Poor
03 Jul 2025
Patricia Ernesto
I don’t like this place no is very cleaned is a little clean

The Manager very bab other people nice

8/10
Excellent
03 Jul 2025
Urs
Good value
Leisure
10/10
Exceptional
27 Jun 2025
Comosty
Nice
4/10
Poor
26 Jun 2025
Shardul

Ok for one night, not for longer stays.

The floors in the room were sticky. The room had a weird smell and didn't feel clean. It was only one night stay, so it didn't matter, but definitely would not stay here longer than one night. Breakfast is a joke!
Friends_and_family Family
8/10
Excellent
25 Jun 2025
Obi
They were good
Leisure Family_with_children
2/10
Poor
24 Jun 2025
Alison
I cancelled the room on Sunday but was still charged for my stay on Monday, I need a credit
Partner
10/10
Exceptional
23 Jun 2025
Anthony
Neat and excellent service
4/10
Poor
22 Jun 2025
Maria
The bathroom had hair all over. You can tell they don’t scrub the showers when cleaning. Sheets were not clean
4/10
Poor
22 Jun 2025
Tristan
The room smells strongly of cigarette smoke, particularly in the bathroom. The front desk was nice, and the room was surface clean but very run down. Mostly the smoke smell made our stay very unplesant
Leisure Partner
6/10
Pleasant
21 Jun 2025
Daniel
Musty smell and needs improvements. Bathroom light wasnt working and sheets where not clean.
Leisure Family

Location & surroundings

Extended Stay America Boston Marlborough
19 Northboro Rd East, Marlborough, United States

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Extended Stay America Boston Marlborough

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