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Breakfast is included with your stay.
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Hilton Garden Inn Worcester Downtown, MA
Worcester - MA · United States
35 Major Taylor BoulevardView location
8.0/10Excellent1,002 Reviews
Cleanliness8.2/10 8.2
Service8.4/10 8.4
Comfort8.2/10 8.2
Condition8.0/10 8.0
Amenities7.8/10 7.8
See all ratings- Business hotels
- Sport hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hilton Garden Inn Worcester Downtown, MA
The following services and amenities are available, but with reduced service: Business Center, Fitness Center, Breakfast, On-site Restaurant(s). The following services and amenities are currently not available: Pool, Room Service. The Hilton Garden Inn is located in the heart of downtown Worcester, adjacent to the DCU Convention Center.
Our hotel is within close proximity to 13 major Massachusetts colleges and universities. If you're driving in, our Worcester, MA hotel is directly across the street from a secured covered parking garage and just minutes from major highways.
For guests flying in, we're only 45 minutes from both Boston and Providence airports. We have 199 guest rooms, including 12 executive suites. Each room offers amenities including a refrigerator, microwave, Keurig coffeemaker, and flat screen TV with premium cable.
Our hotel also features a fully-equipped complimentary fitness center, indoor heated swimming pool, hot tub, 24-hour complimentary business center, onsite laundry facilities, and our 24-hour Pavilion Pantry.
Show less
Guests enjoy a full made-to-order breakfast in our Garden Grille or dine in our onsite UNO Chicago Grille offering lunch, dinner, and room service. If you're planning a meeting or social event, we have 8 meeting rooms and full onsite catering services available.
With a stay at Hilton Garden Inn Worcester in Worcester (Worcester Central Business District), you'll be within a 5-minute walk of DCU Center and Mechanics Hall. This hotel is 0.4 mi (0.7 km) from Worcester Historical Museum and 0.5 mi (0.8 km) from Salisbury Mansion.
Make yourself at home in one of the 199 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
12:00 PM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Parking height restrictions apply
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - C0010493483
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
-
Minimal age
21
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Optional fees
- Fee for to-go breakfast: approximately USD 10.95 to 16.95 for adults, and USD 10.95 to 12.95 for children
- Self parking fee: USD 15.95 per day (in/out privileges)
- Pet fee: USD 125 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
DCU Center
0.3 km / 0.2 mi
Mechanics Hall
0.4 km / 0.2 mi
Worcester Historical Museum
0.7 km / 0.4 mi
Salisbury Mansion
0.8 km / 0.5 mi
The Hanover Theatre for the Performing Arts
0.9 km / 0.5 mi
Tuckerman Hall
1 km / 0.6 mi
Worcester Art Museum
1 km / 0.6 mi
Union Station
1 km / 0.6 mi
Worcester Polytechnic Institute
1.1 km / 0.7 mi
UMass Memorial Medical Center
1.2 km / 0.7 mi
Institute Park
1.4 km / 0.9 mi
Newton Hill Disc Golf
1.8 km / 1.1 mi
American Antiquarian Society
1.9 km / 1.2 mi
Elm Park
2.1 km / 1.3 mi
Bancroft Tower
2.4 km / 1.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 199
- Number of floors (main building): 8
- Double rooms: 109
- Suites: 1
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wired Internet
Show 38 more facilities & services
- Wi-fiExtra charge
- Valet parking
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Air conditioning in public areas
- Fireplace
- Hotel safeExtra charge
- Lift accessExtra charge
- ShopExtra charge
- NewspapersExtra charge
- Luggage roomExtra charge
- Clothes dryer
- BarExtra charge
- Restaurant
- HighchairsExtra charge
- Conference room
- Meeting room
- PrinterExtra charge
- Photocopier
- Business centre
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- Indoor freshwater pool: 1
- CasinoExtra charge
- TV lounge
- Hot tubExtra charge
- Spa centreExtra charge
- Non-smoking establishmentExtra charge
- WaterskiingExtra charge
- Jet skiExtra charge
- WindsurfingExtra charge
- SailingExtra charge
- FitnessExtra charge
- BilliardsExtra charge
- SkiingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 60 m²SUI.B1-KG
Room overview
Smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Wi-fi
- Safe
- Ironing set
- Tea and coffee making facilities
Show all 13 amenities
- Microwave
- Fridge
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
SUITE KING BED ONE BEDROOM
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Room amenities
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Wi-fi
- Safe
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- TV
- Hairdryer
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 19 m²DBL.KG-4
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 12 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 19 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE TWO QUEEN BEDS
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 19 m²DBL.KG
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE KING SIZE BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 12 m²DBL.H6
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 19 m²DBL.2Q-1
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE TWO QUEEN BEDS
Room photos
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Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 12 m²DBL.H6-2Q
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE Accessible-Two Queen Beds
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDSROO.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
Room TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 19 m²DBL.KG-2
Room overview
Smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Microwave
- Fridge
- Desk
- Cable TV
- Housekeeping
- Tea and coffee making facilities
- TV
- Safe
Show all 13 amenities
- Ironing set
- Wi-fi
- Hairdryer
- Bathroom: 1
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE KING SIZE BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Room amenities
- Microwave
- Fridge
- Desk
- Cable TV
- Housekeeping
- Tea and coffee making facilities
- TV
- Safe
- Ironing set
- Wi-fi
- Hairdryer
- Bathroom: 1
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 12 m²DBL.H6-2
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHilton Garden Inn Worcester Downtown, MA
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Hilton Garden Inn Worcester Downtown, MA
100
reviews shown
Alex
Staff were super friendly and helpful, common areas were well kept. Great place to stay if you want to be near DCU Palladium and other downtown attractions.
Matilde Dianne
$270 a night should be a lot cleaner…
Staff is really great, pool area was decent. I just hate when you pay for what should be a “nice hotel“ is nothing special. I would’ve booked a Holiday Inn if I didn’t care how clean I wanted it to be. Just disappointment for the money spent.
Staff is really great, pool area was decent. I just hate when you pay for what should be a “nice hotel“ is nothing special. I would’ve booked a Holiday Inn if I didn’t care how clean I wanted it to be. Just disappointment for the money spent.
Tim
Comfortable bed and no surprises
George
The room had a bad smell
Elaine
Room had an overwhelming midew smell. It was late when we checked in, would have tried to change rooms.
Fauzia
Nice hotel- room was spacious and comfortable and dining options were available in and around the hotel
Michelle
Room was ok, sickness, chair was dirty. Stay at better Hiltons than this one.
Alexandria
It was clean and convenient. Staff was super helpful.
Stephanie
Clean room and friendly staff. Pool very small.
Derek
Kind staff. Small gym and hot tub, but did the job. Breakfast not included. Parking across the street.
Les
Exceptional front desk staff-Stacey.
Mireya
Nice and cleaned
Arlene
Great stay close to Polar Park, would not around the area at night.
Cynthia
Hot tub and staff were amazing
Melissa
Everything was perfect
Astrid
The room was clean. The gym had a Peloton bike.
Senthil Vadivalagan
Everything was great
Eugene
The hotel was very nice and the location was perfect for our event at the DCU center. The staff was also friendly and helpful.
Angela
Rooms are clean, bed, linens and pillows are comfy, furniture, decir and carpet are outdated and worn. Staff was wonderful. Pay to park in garage directly across the street, easy walk. Breakfast was good but not free. Pool and hot tub indoors. Attached to a Pizzeria Uno, which is always great. Right next door to DCU event center so perfect location and set up if you are attending an event there, couldn't be any easier. Our room had a mini fridge, microwave and keurig with supplies. Room has hair dryer, wonderful hot shower wih great water pressure. A little noisy because we faced the road so could hear traffic and crowds from event. Laundromat in building. Would stay again if I attend another event at DCU.
Andreas
Gagging. Nxvcbx
Diane
Front desk was very helpful and I loved the texts! They were accommodating with breakfast for my sisters bday!
Lucy
Clean room. Hot tub. Easy and convenient to restaurants.
Chloe
Hot tub good, rooms not clean
Maria
The room was immaculate and beds very comfortable. The water pressure was good too. We did not make it to breakfast but were pleased with the gym and hot tub after a long day traveling
Ellen
Lots of money for little
Marc
The room was too hot. Thermostat never got down to 70. The pillows too soft.
Fidencio
Recommended !!!
Scott
Parking. Busy crazy weekend for all the college graduations and literally no where to drop off luggage. All the temporary signed spots are filled with cars. Staff didn't care. Driving around and around trying to figure out how to get into the place.
Joe
The night staff was rude and not very helpful also our toilet clogged and we had to plunge it ourselves
Lesley
Elevator was broken and we weren’t aware the parking was across the street.
Luciana
Great hotel! Very clean/quiet and friendly staff
Carrie
Great location next to DCU. Bed was comfortable and staff were helpful. Check in and out was easy
Noah
Naw
Carolyn
Suite was in need of updating. Bed was old and uncomfortable. Furniture was stained and shade was broken and had holes in it. I would not recommend this hotel. The only thing I have to say that is positive is that the location is central. Very disappointed with this Hilton property.
George
Breakfast area was very nice
Thomas
Elevator was broken entire stay making us walk up four flights of stairs. Tv remote did barely worked. Pillows were extremely flat.
Victoria
Amazing breakfast and dinner
Robert
Clean room, staff was helpful.
For what I paid for the room, there are other hotels that offer breakfast and free parking in the area, but since my conference was in the DCU it made the most logistical sense.
Will most likely stay there again but may look at it hard next year.
For what I paid for the room, there are other hotels that offer breakfast and free parking in the area, but since my conference was in the DCU it made the most logistical sense.
Will most likely stay there again but may look at it hard next year.
Cindy
We had a nice stay at your hotel after going to to circus at the DCU center. My only complaint is that the 2 bottles of water in the room should be complimentary.
Amanda
Smelled like propane and was extremely noisy on the second floor due to a convention being held right next to actual rooms
Tamara
Rooms were dated and carpet stained and a bit dirty.
Staff very passive, not super friendly and when asked about Uber eats, replied not sure something left on table with no one around. Dismissive.
Staff very passive, not super friendly and when asked about Uber eats, replied not sure something left on table with no one around. Dismissive.
Sarah
Really great location, great staff, but the room could have been cleaned better. Drawers were left open, hair in the sink that was not mine and curtains are really dated
Jonathan
They took care of customers that booked directly before people on travel apps, did not get our room until almost two hours after check in time
Meghan
Room was clean. View was a nasty dirty gravel parking lot so was bummed that the “seaport” and cost don’t reflect
Kathleen
Clean room.
Jose
The hotel provides a very basic experience for its guests. It charges for unbranded water, which is necessary for making coffee, and the rooms are not equipped with essential items such as toothpaste. I had anticipated a higher standard from the Hilton brand.
Allison
Very friendly staff.
Kasey
Cleanliness could have better
Kayla
Housekeeping could definitely use some improvements and many things are outdated but otherwise good stay
Kathleen
There was a couple next-door that were being extremely loud and the front desk would do nothing about it
Jennifer
Very Clean rooms perfect place to stay right within walking distance to the DCU center would definitely stay here again.
Suzanne
Room was clean And breakfast was fresh
Christina
They did not get the nbc channel for the Olympics.
Ciara
Room was clean but charged 2.00 for water
Angela
Room was clean, Beds were comfortable, Could use a little updating in the rooms. Congested area but easy to get around. Parking across the busy intersection makes it difficult carrying items
Cibelle
Good
jennifer
Room was extremely outdated, pillows completely flat, bed hard and uncomfortable. Toilet stained. Water pressure non existent
Kids running up and down the halls slamming doors had to call front desk after 10pm. Parking garage is a nightmare having to cross the street with piles of snow. Hotel smelled like it had a gas leak.
Kids running up and down the halls slamming doors had to call front desk after 10pm. Parking garage is a nightmare having to cross the street with piles of snow. Hotel smelled like it had a gas leak.
Andre
Terrible experience
Deirdre
Lovely staff, great pool area with hot tub
Phylicia
Beds were hard they charge u per car per night for garage…no extra towels or paper toilet won’t go back
Judith
The room was not what I was expecting! They put me in a handicapped room without asking me! I did not book this accommodation. I was informed that when I book with a third party that means I automatically get that room! I wasn’t aware of that. The room was dated very dark beds were too low and uncomfortable! The bathroom wasn’t very clean and only 3 towels and the conditioner in the shower was empty! Not enough coffee Keurig cups. When I checked out I made my concerns known to the person at the desk and she was accommodating. She was concerned about my unhappiness in my stay so she onto pay for my parking ticket. I thought that was nice of her. Overall I don’t think I’ll be staying there again sadly.
Amanda
Clean spacious room, pool was clean, food was good. Quiet rooms. I could actually sleep during a cheer competition.
Amanda
Need an update. Couldn’t tell if dirty or very old. Was fine for 1 night.
Joseph
Loud music above. Staff was quick and moved my room, but still noisy. Later looked like two big hockey teams had been there. Hotel security was unable to ensure quiet hours.
Jessica
The staff were all very friendly and knowledgeable! They answered any questions we had and made us feel very welcome. The room and all facilities we saw were very clean as well. We really enjoyed our stay!
Scott
Room was just ok for the price. Bed linen was cheap and mattress was just average. Luke-warm water during an 8 am shower. Only parking was across a busy street from the hotel - not ideal, especially during inclement weather.
Dina
Staff
Austin
Excellent stay! Very nice and clean! My name on the TV upon arriving was a cool touch!
Alison
My shower in the morning was cold and the lotion was empty. The front desk staff was super nice, and the location was so great for a concert, but I expected a better-kept hotel for the price. In Worcester.
Sonic
Yes
Tatiana
It was wonderful clean room and comfortable bed!
Jie Min
The bath tub was not clean as expected.
Dana
The room was fine , but we didn’t have any hot water for my granddaughter to take a shower after her cheer competition
Jennifer
There was no hot water for 2 days
ashley
The hotel was cleaned front desk was very nice, but water was freezing and I have little kids to bathe so that wasn’t fun. Breakfast staff was not friendly at all and took forever to receive our food and when we did the was horrible.
Junior
Don’t have the hot water they shut it up
Maria
We dudnt have breakfast
Trevor
Great spot, specially if you are going to the Paladium
Chris
Took a cold shower 2 days in a row in the morning
Ann-Marie
Breakfast was fresh and had many options. The room was very clean and welcoming.
Erin
I reserved a King at a higher price, and on check in was told only double queens were available. The room also smelled quite musty and gross available available.
Lisa
We booked a king room and got 2 queens.
Amber
We started out in a room with a clogged toilet. At 430am they brought us a plunger and we hoped we had fixed it. My husband used tge bathroom and everything overflowed!So at 430 we had to switch rooms. When we got to our next room it was freezing cold. The heater had an error code and there were no controls on the wall. 0We decided to take a break and go to the hot tub and pool. The hot tub was fully drained and the pool was freezing. I went to the front desk to express my frustration and was told it wasnt their fault. Then i asked for help with the heat in our room and was told there were controls on the wall, which there were not. After arguing with me about it and calling engineering she apologized and said there were no controls on the wall but the heater was fixed. Because we were staying another night i asked for a bottle of water and was told we could only have 2 bottles per stay. Considering this isnt something we do often and it was a very special weekend for us these things were incredibly disappointing.
I even had to call the front desk after waiting there for 5 minutes to let them kknow I had grabbed a water and candy bar from the little store.
I even had to call the front desk after waiting there for 5 minutes to let them kknow I had grabbed a water and candy bar from the little store.
John S
Staff was great - quick and helpful. HOWEVER, kind of disappointed there were no drinking cups outside of paper coffee cups.
Sara
room. dirty chair and outdated. would not stay again. Staff was great!
Steven
Breakfast cost money, we did not try it!
Stephen
Everything was wonderful
Stephanie
Nice person working desk
Myles
Yes
Shaughnessey
Clean room, nice facilities
Damon
Room was a little outdated. Staff was kind.
Martha
The room was clean, parking and breakfast were convenient but not included with the room
James
Poor room supplies, room could sleep 4 people had only one coffee cup, 3 large towelsand was dated
Nicole
Overnight security guard was rude. Hot tub was not hot and the security repeatedly told us the wrong time for pool hours. Pillows were yellow and stained. Towels in my room had black stains all over them.
Clarice
Great location, polite and helpful staff the room was great, everything worked properly.
Charlea
The staff was friendly and the beds were very comfortable! Ive never stayed at a Hilton before! Thank yall!
Shoshanah
Extremely kind staff
Heather
Staff was super nice and helpful!
Laura
The room was outdated but served the purpose. Unfortunately, the shower had long black hair across the walls and floor and the bathroom smelled of old urine. We placed a complaint and were offered another room however WE had already cleaned the shower as we had an event to attend and it was more of an inconvenience to move rooms as we had settled and were on our way out for the night. Management offered to refund our parking ($14.95) which was an insult to be honest especially when you spend a minimum of $175 for a room that should ALWAYS been clean ESPECIALLY the bathroom.
We have chosen to reach out to Hilton directly and will not use them again in the future.
We have chosen to reach out to Hilton directly and will not use them again in the future.
George
Did not go for breakfast, felt being ignored to order food with long wait while people after me were being served in the UNO Chicago grill restaurant! Despite having a kid with me. For the first time I thought it is my color!
Location & surroundings
Hilton Garden Inn Worcester Downtown, MA
35 Major Taylor Boulevard, Worcester, United States
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Hilton Garden Inn Worcester Downtown, MA
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