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Upper Lake Inn and Suites
Ukiah - CA · United States
450 East Hwy 20View location
8.4/10Excellent87 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition8.2/10 8.2
Amenities7.6/10 7.6
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Upper Lake Inn and Suites
Motel in Upper Lake with free parkingA microwave in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, barbecue grills, and a picnic area are onsite.
Housekeeping is available on request. Super 8 by Wyndham Upper Lake offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms.
This Upper Lake motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
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Located in Upper Lake, Upper Lake Inn and Suites is in the historical district, a 4-minute walk from Upper Lake Main Street and 6 minutes by foot from Running Creek Casino.
This motel is 2.2 mi (3.6 km) from Robinson Rancheria Resort and Casino and 3.7 mi (5.9 km) from Clear Lake. Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:00 AM
Check-out until
11:00 AM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
No alcohol served onsite
Events/parties not allowed
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 48 hours
Professional property host/manager
Masks are compulsory at the property for guests without full COVID-19 vaccination
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 150.00 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
- Masks are required at the property for guests without COVID-19 vaccination
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Optional fees
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Upper Lake Main Street
0.3 km / 0.2 mi
Running Creek Casino
0.5 km / 0.3 mi
Upper Lake Library
0.8 km / 0.5 mi
Robinson Rancheria Resort and Casino
4.3 km / 2.7 mi
Clear Lake
4.7 km / 2.9 mi
Hinman Park
7.6 km / 4.7 mi
Holiday Harbor
7.9 km / 4.9 mi
Clarke's Collectibles & Lunchbox Museum
7.9 km / 4.9 mi
Sutter Pacific Medical Foundation Lakeport
8.7 km / 5.4 mi
Sutter Lakeside Hospital
8.8 km / 5.4 mi
Blue Lakes
10.7 km / 6.6 mi
Ceago Vinegarden
10.8 km / 6.7 mi
Alpine Park
12.8 km / 7.9 mi
Lake County Visitor Center
13.2 km / 8.2 mi
Lucerne Marina
13.4 km / 8.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 34
- Number of floors (main building): 2
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
Show 17 more facilities & services
- Laundry serviceExtra charge
- 24-hour securityExtra charge
- Smoke detector
- Lift accessExtra charge
- Terrace
- BBQ facilities
- Grill/BBQ
- Towels and bed linenExtra charge
- Restaurant
- Meeting room
- Fax
- Outdoor freshwater pool: 1
- TV lounge
- Spa centre
- Breakfast
- Picnic
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUpper Lake Inn and Suites
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUpper Lake Inn and Suites
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUpper Lake Inn and Suites
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUpper Lake Inn and Suites
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUpper Lake Inn and Suites
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUpper Lake Inn and Suites
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUpper Lake Inn and Suites
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE QUEEN SIZE BEDSINGLE • QUEEN SIZE BEDSGL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUpper Lake Inn and Suites
SINGLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Upper Lake Inn and Suites
48
reviews shown
Carla
Clean
Sommer
Judys junction is so delicious. Right across the street.
Christopher
Check for ticks!!! There's a couple stray animals around and they have em on the property. Found one on the floor and had one on my sister. Luckily I dont think she was bitten. But damn. Flipping ticks!
Kim
Too our surprise this hotel was very clean and orderly. It's on Highway 20 but is back enough you couldn't hear the traffic very bad.
We were surprised how clean the rooms and property were.
We would stay again. Thank you for a pleasant stay.
We were surprised how clean the rooms and property were.
We would stay again. Thank you for a pleasant stay.
Scott
Clean rooms outgoing and friendly staff rooms have air conditioning
Scott
Rooms are clean and comfortable, staff is friendly and outgoing, rooms have air conditioning and heating, pet friendly, great location.
mary
Rooms were clean & staff very helpful
Corrina
No pets but wonderful stores nearby and great staff
chunlin
The location is too close to the main road for a hard sleeper.
Peter
As noted in other reviews, this facility is well-located, nicely maintained and clean. Bed was comfortable and everything worked. BUT- I had among the worst check-in experiences ever. Arriving at 9:30p after a long day, the door and night window were locked. I repeatedly called the two posted numbers and rang the night bell, waiting in the cold for over 10 minutes. When the groggy (?) clerk finally arrived, he was apparently unable to login to the reservation system to check me in. He finally gave up, and said he’d give me a room key, and the transaction would be taken care of in the morning. Of course, the room key didn’t work, and after a further delay, he was able to get me into a room on the second floor - nearly 30 minutes after I arrived. And unsurprisingly, the office was locked and unattended the next morning. Definitely not recommended.
CRYSTAL R.
The room was extremely clean and the staff was outstanding quiet area, and nice
Missie
Yes
Brady
Excellent stay!!!
Lori
Clean. Comfortable bed. Basic
Rosalia
Clean and remodeled! Convenient!
Melissa
King room
The staff were extra helpful, and the room was very clean. The staff spent hours helping me to resolve an issue I had. They are competent, helpful, and kind.
DOUGLAS
We liked the owners
Very friendly and extremely accommodating
Very friendly and extremely accommodating
Doyle
Clean rooms and friendly staff. Easy parking and close to a casino.
Roxanne
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
Jenelle
I will never stay there again
fernando
Second time I stay here is super clean
Rosemary
Clean and Friendly
We arrived early and the owner had housekeeping get our room ready right away. He gave us waters while we waited and then offered to help carry up our bags when the room was ready. We've been here before and we will be back. Excited that they are getting ready to open the pool!
Stacey
I booked and paid through hotels.com and then they said they need me to put a down payment on the room for and it would be released but that charge was not released. So they charged me twice
Rafael
Nice staff. Check you in quick and easy
Rafael
Friendly staff, check in quick and easy
Blake
Just right
Great stay. Clean and tidy with comfortable beds. Not flashy but great night stay.
Verified traveler
Owners were very helpful and friendly. Room was super clean!
Jeremy
The staff was very helpful and friendly. The room was spacious and very clean and relaxing.
John
Check in was quick and easy, especially for being late at night on Christmas Eve. The desk clerk was very nice and gave us a couple bottles of water.
linda
It didn't have a area to cook
Linda
Good value and nice
Hotel was better than expected. The room was very Clean and comfortable. And was close to restaurants and casino.
Andrew
My room was clean & quiet. The A/C worked but was a bit noisy & off & on all night. I couldn’t open the window, which would have worked better on a cool night. Also, the big spotlight outside my room, which was great for security, cast a fair amount of light into my room, making sleep more difficult
Peggy
.
Ellen
They did not have the reservation and kept saying the internet was down…all night until it was time for me to leave. Then magically it was up. Clerk kept using honey and dear, etc to address me. It wasn’t great but not the worst either.
Rafael
Good place to stay when in the area
Kimberly
No-asis
Hotels.com’s listing includes a pool (along with pics) and that the hotel was pet friendly. We’d been traveling with our dog for over 12 hours and were road weary, so this looked like the perfect oasis to rejuvenate us. We booked it! Sadly, when we arrived there was no pool, and they hadn’t had one since Covid. Also, they required a $25 pet deposit that wasn’t mentioned at booking. Okay. Then let’s add the bed was noisy (the left side made a bang side when you sat down) and was hard, and the shutters on the windows did not block the bright security light outside our room, so no sleep for us this night. The front desk basically placed the blame on hotels.com for the pool and pet, but did recommend some good places to eat nearby. That was nice. The soda machine was broken, but you could buy drinks and snacks from the counter. Final sad complaint, the tv channels didn’t come in clear. It just wasn’t anything we were expecting, so I want to make sure no one else is surprised.
Jeff
It was ok
ana
It was amazing
Wayne
With a few exceptions in our experience, the husband-wife management is responsive to requests and generally courteous. \"Ken,\" the husband of the South Asian couple was a little surly one morning when asked to reprogram our key cards. In contrast, his wife \"Bikie\" (?) was always cheerful, even when asked to exchange our towels for fresh early in the morning. To be fair, there is no back-up for them, so they're up late. Morning isn't their best time. The facility is a recycled Super 8 with obvious equipment and physical deficiencies. It's by far the lowest-cost lodging in the Upper Lake area for obvious reasons. The pool appears to be permanently closed. Some repainting and maintenance work was ongoing at the time of our stay. Possibly it will get better? Our room overall was clean, though we thought the carpeting a little dingy. Linens were fresh. We always check for bedbugs, even in high-end hotels. There was no evidence of the critters. Our stay was predicated on being close to our business destination. Other options include a casino down Hwy. 20 a short distance, but at a much higher price. There are few restaurant options in the area, though enough to satisfy our needs. Try Judy's cafe directly across Hwy. 20. The food is good and the staff is cheerfully responsive. The Blue Wing, a more upscale restaurant in Upper Lakes Old Town is more upscale. It offers dining inside and outside. There was live music the evening dined outside. Breakfast is a little too fussy for us.
Roxanne
Location was convenient for our needs. The pool is out of service, seems permanent by the looks of it.
Wayne
This is an older, recycled facility, probably a former chain hotel built in the 1960's or 70's with the typical 2-story, outside entry configuration. Due to several prior negative experiences, we try to avoid facilities owned and operated by people originating from the Asian subcontinent bordering the Bengal Sea. Often, they cut too many \"corners,\" and don't seem to concern themselves with cleanliness and guest comfort. Often, the reviews will signal the ownership, or we'll call ahead. English spoken with a distinct accent usually provide enough clues.
Our efforts don't vary, so we were somewhat surprised to encounter the aroma of curry upon arrival. Of course, this was past the date and time for cancelation without penalty, so we \"hunkered down,\" waiting for the nearly inevitable \"other shoe\" to drop.
As we settled in, we noticed the usual decaying concrete on the stairway leading to our room on the second story, and that the pool was \"closed for the season\" due to hundreds of boxes and othe items stored under what we interpreted as a pool house at the end, the gate securely locked. We don't know what that was all about..., but somewhat unsightly in our opinion.
There was a problem with the credit card reader at check-in, so we were asked to return later. No matter. It's incumbant upon them to collect the room fee. We set aboit organizing our stay, unloading a fair amount ot luggage and other items for our upcoming business, the purpose of our stay. There was no elevator.
Our efforts don't vary, so we were somewhat surprised to encounter the aroma of curry upon arrival. Of course, this was past the date and time for cancelation without penalty, so we \"hunkered down,\" waiting for the nearly inevitable \"other shoe\" to drop.
As we settled in, we noticed the usual decaying concrete on the stairway leading to our room on the second story, and that the pool was \"closed for the season\" due to hundreds of boxes and othe items stored under what we interpreted as a pool house at the end, the gate securely locked. We don't know what that was all about..., but somewhat unsightly in our opinion.
There was a problem with the credit card reader at check-in, so we were asked to return later. No matter. It's incumbant upon them to collect the room fee. We set aboit organizing our stay, unloading a fair amount ot luggage and other items for our upcoming business, the purpose of our stay. There was no elevator.
Paul
Very nice operator
Spencer
People kept getting the wrong room number issued by staff and people kept trying our room
Larena
Terrible customer service
I have a bad knee and this place does not have an elevator. I asked if I could have a bottom floor and he said no you can’t because you put your reservation online and not through us. There was only 6 cars parked the whole night, they could have gave me a bottom room. But they refused and I had a never hard time getting up stairs with my knee. I was not happy terrible customer service
Mateusz
Standard stay; decent property.
Alina
Ocean dirty and front desk ppl angry
Rafael
👍
Callene
This is a wonderful value for the cost. The staff is helpful.
Location & surroundings
Upper Lake Inn and Suites
450 East Hwy 20, Upper Lake, United States
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Upper Lake Inn and Suites
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